Nationwide status: access issues and outage reports
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Tayport, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Tayport, Scotland
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Tayport, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Nationwide Issues Reports Near Tayport, Scotland
Latest outage, problems and issue reports in Tayport and nearby locations:
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sarahburnswasmccarron (@Sarah60819446) reported from Dundee, Scotland@AskNationwide It's to set up a direct debit but says there is an issue with my card. My card is registered as I already pay an amount to this company so I only have to enter security code and states payment setup failed
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sarahburnswasmccarron (@Sarah60819446) reported from Dundee, Scotland@AskNationwide why is online banking/banking app down again. Months wage sitting there and I am getting emails about returned direct debits 😡 also again unable top up my daughters dinner money. So disappointed in this service 😔
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John van Dieken (@doubledutch13) reported from Dundee, Scotland@AskNationwide No not at all. Your the only ones responding and being transparent. Proper customer service. Sorry to drag you into this nonsense. @Miele_GB have been dishonest and error prone. Hopeless situation I have no control over.
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sarahburnswasmccarron (@Sarah60819446) reported from Dundee, Scotland@AskNationwide It is not isolated just need to look down the twitter page 😔
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sarahburnswasmccarron (@Sarah60819446) reported from Dundee, Scotland@AskNationwide trying to verify my ID and states my card has failed. Is there issues with this as its preventing me from accessing a loan that is needed for food etc
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sarahburnswasmccarron (@Sarah60819446) reported from Dundee, Scotland@AskNationwide unable log onto my banking app keeps saying wrong pass code but it us not. Sre there issues this morning? Can someone assist as I need to transfer money ASAP to family member abroad.
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DR (@rhinoboy79) reported from Tayport, Scotland@AskNationwide Another issue ? Wow, this seems to be a regular occurrence
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sarahburnswasmccarron (@Sarah60819446) reported from Dundee, Scotland@AskNationwide It is on now this seems to happen a lot around pay dates whole point online banking and the banking app is to transfer etc 24/7 seems everytime I actually have money in my account there are issues, which have been on going since December
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sarahburnswasmccarron (@Sarah60819446) reported from Dundee, Scotland@davejthorp @AskNationwide This is exactly what I was getting on the app so clearly @AskNationwide there is some sort of issue. Raging sick of my payments being returned
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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owen (@owen_o24) reported@AskNationwide your anti-fraud system has blocked a payment of mine, leading to me paying an extra £90 for festival tickets. Customer service offered me £25 and told me to use another bank next time. Are you able to assist me with getting the other £65 back please?
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SMV (@MissSmallVoice) reported@AskNationwide Thanks for your message. The web site was fine as it was - nice & compact & easy to use. Unless 100s of customers asked for the same changes, don't see why you make things worse.
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Johnboy Scott 🏴🏴 (@Johnboy014) reported@AskNationwide SHOCKING customer service 😡😡😡😡😡😡
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Helen (@hjs2309) reported@AskNationwide I've spoken to customer service via the chat on the banking app too and they are just as little help! Who can I talk to that can actually help me get my money back please after your ATM failed and took my deposit with no proof?
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Stu (@StuMcalister) reported@AskNationwide hello. I’m trying to cancel a direct debit I have with a long-standing supplier. Finding it tricky. Could you help me please?
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Carole Railton FRSA (@carolerailton) reported@Mattcarpfisher @AskNationwide Always had amazing service in branch. I have been trying all afternoon to get through to Aviva contact to give the details of my medical conditions. I have tried on line, on the phone, waiting on both occasions over 20 mins without further contact. What is happening. And when i have gone to one line it just gave me the website, which already i am holding onto but have had not response. And for your info. I went through the app to the chat box and they said they would get me a human but nothing happened and later i pressed 1 for a call back. Nothing. ****** the time i have spent without solving the problem is 3 hours. This is nuts i have a job and trying to do this is ridiculous. Such a shame it cant be done in the branch.
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Suzanne Appleby (@suze_appleby) reported@AskNationwide called your credit card fraud line at your request, when it tries to put me through to someone it tells me it’s closed and tells me to call the number I’ve just called. Which according to your website is 24/7. Not very reassuring, what do I do now?
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Julie Carr (@mrscarrj) reported@ChelleChipato @AskNationwide Son had a similar experience with @AskNationwide Had been a customer since age 11, had correspondence from them asking for ID when he was 19. All he had was driving licence so they said he would lose access to his money. Had major panic attack in branch. Formal complaint made.
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Marbles (@MarblesRadio) reported@AskNationwide I have found an unsigned Debit Card on the pavement - Not sure what you'd like me to do with it - can't find a way to speak to a real person on your website - AI only interested if an existing customer
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Eze Hive (@EzeHive) reported@AskNationwide closing an account for no reason, not responding to messages and now refusing to tell me where my money is is a big problem and fraud. Just because I ordered a new card. Urgently get back to me, I shouldn’t have to wait hours on a phone when you’ve taken my money