Nationwide

Is Nationwide down in Somerset, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Somerset, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Somerset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Somerset, England 11/29/2025 06:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Website (25%)

    Website (25%)

  3. Login (14%)

    Login (14%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Somerset, England

Latest outage, problems and issue reports in Somerset and nearby locations:

  • BertieTheBear1 Samantha Key (@BertieTheBear1) reported from Hambridge and Westport, England

    @AskNationwide where is my money? I've transferred a large amount from another isa provider and haven't seen it for a month! Terrible customer service 😡

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • tate11520 Guy T (@tate11520) reported

    @AskNationwide To unblock the pin which has been blocked. Do not need to reset the pin number, just need to unblock the account ASAP. Your website / portal does not allow us to notify you anymore to advise of travel for possible card use. Your website advises fraud team 24 hours a day

  • peekay14 PeeKay (@peekay14) reported

    @AskNationwide you do Phil, all companies have a Director of Customer Service/Experience, that the Senior Management team will report to, who feedback what the Managers/Team Leaders are doing. All i'm asking for is a name please? I no longer have confidence in the Complaints team. Name please?

  • SmarterMortgag2 Smarter Mortgages (@SmarterMortgag2) reported

    @AskNationwide but please explain to me why, as an existing customer my new fixed rate is as high as rates for purchases when the work involved in a rate switch is fully automated and has no impact on the case processing of purchase/remortgage applications. #feelingrobbed

  • susienich33 Susie Nicholson 💙 (@susienich33) reported

    @AskNationwide ok… today I got a letter asking me to ring to verify my NI number. After 45 mins on hold the brusque - and that’s being polite- call handler says she cannot help me and I have to go to a branch. I despair.

  • AndrewAllan Andrew Allan (@AndrewAllan) reported

    @AskNationwide I’m so angry with your online chat service and the lies and incompetence of it all. I’ve been lied to and the simple task of printing out statements, sending them out 3 weeks ago hasn’t even been done, you were given benefit of the doubt because of post strikes 1/2

  • Victoriaholton Victoriana007 (@Victoriaholton) reported

    @AskNationwide The call handler wasn't interested in which branch, even the disability issue - just said you need to go in tomorrow with ID to get some money. Retraining sorely needed. Especially as callers in this situation are often distressed. Shall I message you?

  • HowardWootton Howard Wootton🌹🏴󠁧󠁢󠁥󠁮󠁧󠁿☘️🇮🇪🌻🇺🇦 (@HowardWootton) reported

    @AskNationwide Hi ,Trying to set up online banking on my iPad,but it keeps asking for pass number,so I get one,then refused and have to start again. I’ve now deleted the app and will stick to internet banking on my laptop which is so much easier to access. Sorry app hopeless.

  • tate11520 Guy T (@tate11520) reported

    @AskNationwide To call back when you were open in UK times which doesn't help when I am in a different time zone (8 hours behind)

  • Victoriaholton Victoriana007 (@Victoriaholton) reported

    @AskNationwide horrified at your poor service. Total lack of interest that a disabled person has had their card swallowed by your ATM. No interest in which one, just told it must be faulty. After waiting 15mins in a panic..

  • wesleypearce Wesley Bennett-Pearce (@wesleypearce) reported

    @AskNationwide Thanks - different WiFi network seems to solve it. It’s very slow (45 seconds to create secure connection) but at least it’s working.