Nationwide status: access issues and outage reports

Problems in the last 24 hours in Somerset, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Somerset, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Somerset, England

Latest outage, problems and issue reports in Somerset and nearby locations:

• 
  Samantha Key (@BertieTheBear1) reported 17 minutes ago from Hambridge and Westport, England

  @AskNationwide where is my money? I've transferred a large amount from another isa provider and haven't seen it for a month! Terrible customer service 😡

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Platinum Trophy 141 (@plattrophy141) reported 45 seconds ago

  @AskNationwide Hello, I ordered a credit card over 10 working days ago and I still haven’t received it. I start a new job on Monday which I need the card for to pay for travelling but now I won’t be able to get there because of your inadequate service. Trashy Bank

• 
  Tracy (@Tracy52468806) reported 1 minute ago

  @AskNationwide I know! That’s what usually happens! Today it was insisting I use a card reader or I should order one! I didn’t have it with me!! Yet another system glitch?

• 
  Chelle (@ChelleChipato) reported 3 minutes ago

  @AskNationwide also wanted an official letter from the university to confirm his acceptance because the UCAS codes he has received were insufficient (I kid you not). Also note that none of this is on their own website, this woman was just gate keeping and making stuff up 3/5

• 
  SMV (@MissSmallVoice) reported 4 minutes ago

  @AskNationwide Thanks for your message. The web site was fine as it was - nice & compact & easy to use. Unless 100s of customers asked for the same changes, don't see why you make things worse.

• 
  Thom (@ThomasAllison5) reported 5 minutes ago

  @AskNationwide my banking app is down, is this a wider uk issue?

• 
  James Berkeley-Clarke (@JBerkeleyClarke) reported 5 minutes ago

  @Tel_Wilcox @AskNationwide @VirginMoney Oh damn that's bad! I saw the two different bank posts and thought you had been hacked. Seems service in all areas is ridiculously poor lately. Crap 🙄

• 
  Firetrapdiva (@ItsOnlyStubbsy) reported 9 minutes ago

  @AskNationwide That'd be great if you didn't delete people's accounts from the app & tell them to go in branch if they want money, but they're housebound & calling up gets you passed from department to department with no actual solution. We'll be moving banks as soon as this issue is resolved

• 
  Glen Smith (@Glenthecarp) reported 10 minutes ago

  Trying to open a Flex Current account online, but getting an error message that says the problem is your end. Are you aware of this? @AskNationwide

• 
  johnny (@johnny_0789) reported 10 minutes ago

  @AskNationwide your service is ridiculous. Called twice and agent called Chelsea dropped the call on me and was rude

• 
  Francis Wilcox (@Tel_Wilcox) reported 12 minutes ago

  @AskNationwide @VirginMoney another day WITHOUT access to my money😠 No explanation why account was closed+No way to get MY money+Refuse to tell me what happens next CUSTOMER FOR 4 DECADES😲 ONE MORE DAY WITH ZERO COMMUNICATION👎 Appalling service❎ Recomend ppl change🤔