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Nationwide

Nationwide status: access issues and outage reports

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  • Nationwide generated 0 outage signals in the last 24 hours around Sittingbourne, including 0 direct reports.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sittingbourne, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sittingbourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Nationwide Issues Reports Near Sittingbourne, England

Latest outage, problems and issue reports in Sittingbourne and nearby locations:

  • colin12269
    Colin Evans (@colin12269) reported from Sutton Valence, England

    Hi @AskNationwide I have a question for you. How can you charge an existing customer a £999 fee to re-fix the term of their mortgage when @Barclays do it for £35 at a lower %age rate and Leeds don't charge a fee at all? Both with better rates than you. Why should we stay?

  • WildStillHere
    WildAndHappy (@WildStillHere) reported from Gillingham, England

    Go **** yourselves @AskNationwide, seize all my accounts whilst I’m at work with no notice or access to my own money and no way of getting to a bank all week due to the job I do, resulting in me having no funds for food and supplies for work ! … Close all my accounts now !!

  • stephenlee844
    Stephen Lee Gale #FreeBritney (@stephenlee844) reported from Gillingham, England

    @AskNationwide are card payments currently down? My card keeps declining despite having funds?

  • colin12269
    Colin Evans (@colin12269) reported from Sutton Valence, England

    @AskNationwide Yes, yes I have. Not sure I'll be signing up with you for a new fixed term when this one expires next month. Really not feeling valued as a customer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ivor_park_fin
    Ivor Harper (@ivor_park_fin) reported

    @AskNationwide Here's a thing I learned today. Although you do offer interest only mortgages, if you have an existing customer who's on a repayment mortgage with you, you absolutely willl not permit them to switch TO an interest only arrangement. All of which leads me to ask:

  • _xnxnxs_
    🦋 (@_xnxnxs_) reported

    what a disgraceful experience i had in your kingston branch! @AskNationwide Simply requested help as i was struggling to open a bank account online. The lady i had had a bad attitude! After another question, she pretended not to hear me, randomly clicking with her mouse 1/2

  • twmorgan11
    Tom Morgan (@twmorgan11) reported

    @AskNationwide No problem I'm sorted speaking to your agent now – but you should have a look at that in your app UX, as it's completely bonkers to ask a user to insert the lost card to replace their lost card

  • dianakimpton
    Diana Kimpton (@dianakimpton) reported

    @AskNationwide I’ve already spent an hour on chat trying to log a complaint. Tortuously slow and very frustrating.

  • revoraman
    Ric M. (@revoraman) reported

    @AskNationwide Her response and get away for an early lunch! What a diabolical and despicable level of Customer Service from Nationwide. Now, a Complaint to the Financial Ombudsman is the only choice left for me. #Nationwide? Not worth a piss in a pot!!

  • IMissHitchSlaps
    Orwellwasright Abouttheleft 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@IMissHitchSlaps) reported

    @TheSmirkingApe I used to go there regularly. Best avoided now. It's basically bomalia. @AskNationwide have their head office there, they're both importing indians to work in Swindon, and therefore help with Swindon's enshittification AND outsourcing call centre jobs to india.

  • Claire__McClean
    Claire McClean (@Claire__McClean) reported

    @AskNationwide Oh and despite what you are paying Dominic West a fortune to tell us on your adverts you are closing branches down. I no longer have any idea where my nearest one is!

  • rdaborn
    RichieDabbs (@rdaborn) reported

    @AskNationwide I don't usually say this sort of thing but I logged into my online bank and the layout and format change of one of the most ghastly awful changes I have seen of this type. The old layout was clear, detailed and had everything to hand. The new one.

  • trollied
    Phil (@trollied) reported

    @Claire__McClean @AskNationwide You have a physical card with the number on. Apple Pay uses a completely different number that nobody has access to. You need to talk to the vendor that you did the transaction with & they will know how to refund you.

  • JaxquesRiviera
    JaxquesRiviera (@JaxquesRiviera) reported

    @AskNationwide @Hmadtmts Could you dm me too as I have the same issue when trying to call about about an MSB1 error preventing me making payment on the nationwide app