Nationwide status: access issues and outage reports

Problems in the last 24 hours in Sittingbourne, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sittingbourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Sittingbourne, England

Latest outage, problems and issue reports in Sittingbourne and nearby locations:

• 
  WildAndHappy (@WildStillHere) reported 2 minutes ago from Gillingham, England

  Go **** yourselves @AskNationwide, seize all my accounts whilst I’m at work with no notice or access to my own money and no way of getting to a bank all week due to the job I do, resulting in me having no funds for food and supplies for work ! … Close all my accounts now !!

• 
  Stephen Lee Gale #FreeBritney (@stephenlee844) reported 20 minutes ago from Gillingham, England

  @AskNationwide are card payments currently down? My card keeps declining despite having funds?

• 
  Colin Evans (@colin12269) reported 23 minutes ago from Sutton Valence, England

  Hi @AskNationwide I have a question for you. How can you charge an existing customer a £999 fee to re-fix the term of their mortgage when @Barclays do it for £35 at a lower %age rate and Leeds don't charge a fee at all? Both with better rates than you. Why should we stay?

• 
  Colin Evans (@colin12269) reported 56 minutes ago from Sutton Valence, England

  @AskNationwide Yes, yes I have. Not sure I'll be signing up with you for a new fixed term when this one expires next month. Really not feeling valued as a customer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cakecrumbs (@Cakecrumbs49) reported 5 minutes ago

  @AskNationwide Any news on when the St. Neots branch will be opening again? I have walked into town twice, last week (I think) and today, it was shut both times for maintenance. Your branches website says it is open!

• 
  Julie (@JulieMelvinator) reported 7 minutes ago

  @AskNationwide I’m going to raise a complaint. How can you decide to block a payment to HMRC ? the automotive service at HMRC did not recognise my version of my postcode so I tried again and nationwide blocked my card!! I’ve had to spend another 45mins on the phone to HMRC !!

• 
  karen mckenzie (@kazbabs75) reported 8 minutes ago

  @AskNationwide phoned customer service 3 times this afternoon spoke with 3 different advisors and got 3 different answers to the same problem. How do I know what the correct answer is (if any!)

• 
  Chris (@ryansmi89) reported 8 minutes ago

  @AskNationwide 45 minutes on the phone, assured my issue was resolved. Came off the phone, it happened again. Now been waiting an hour and a half on live chat. Not best pleased with such poor service.

• 
  wendy darlin (@EsthAji) reported 10 minutes ago

  @AskNationwide Can someone help on Sundays?

• 
  Eda Gumush (@cicekeda73) reported 15 minutes ago

  @AskNationwide are your online services not working? Your status says normal but I’m having trouble transferring money into accounts from one account into another? Please help

• 
  Preye Ababaowei (@PAbabaowei) reported 16 minutes ago

  @AskNationwide but I had an outstanding stipend that was supposed to be paid but was never made aware to me, I don’t know if you can help check my account and send the last bank statements on the account please 🙏🏿 It’s very important so I can take the case to court so I can properly paid

• 
  Jenny Reader (@Mioewing) reported 25 minutes ago

  @AskNationwide You are impossible to contact. I get knocked out of chat and don't get a call back. You have my instructions but haven't acted.

• 
  Sheridan Birtwistle (@twwooer) reported 25 minutes ago

  @AskNationwide Hi Josephine, I think Nationwide should issue a statement explaining why it is ignoring the experts

• 
  RichieDabbs (@rdaborn) reported 28 minutes ago

  @AskNationwide I don't usually say this sort of thing but I logged into my online bank and the layout and format change of one of the most ghastly awful changes I have seen of this type. The old layout was clear, detailed and had everything to hand. The new one.