Nationwide status: access issues and outage reports

Problems in the last 24 hours in Sittingbourne, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sittingbourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sittingbourne, England

The most recent Nationwide outage reports came from the following cities: Gillingham, and Chatham.

City	Problem Type	Report Time
Gillingham	Transactions	1 month ago
Chatham	Login	2 months ago
Maidstone	Mobile App	8 months ago
Maidstone	Transactions	11 months ago
Maidstone	Website	11 months ago
Sittingbourne	Mobile App	2 years ago

Community Discussion

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Nationwide Issues Reports Near Sittingbourne, England

Latest outage, problems and issue reports in Sittingbourne and nearby locations:

• 
  Colin Evans (@colin12269) reported 27 minutes ago from Sutton Valence, England

  Hi @AskNationwide I have a question for you. How can you charge an existing customer a £999 fee to re-fix the term of their mortgage when @Barclays do it for £35 at a lower %age rate and Leeds don't charge a fee at all? Both with better rates than you. Why should we stay?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam Bramwell 💙 (@sambabble) reported 4 minutes ago

  @AskNationwide I received a text meant for another customer this morning suggesting I had to pay a large sum of money to meet a required payment. It was an authentic n’wide msg sent in error to me, AJ in your contact centre was amazingly calm and helpful. Please thank him for me

• 
  Caleb Allen (@realcaleballen) reported 5 minutes ago

  @enjay1999 @AskNationwide I'm having this issue renewing my ISA. I am an existing Nationwide customer, don't need photo/ID verification and the issue happens when I confirm my details. It happens on both my phone and my laptop (the app redirects to the webpage anyway).

• 
  Harry Turnbull (@turnbullissimo) reported 10 minutes ago

  @AskNationwide How is ordering a card reader gling to help when im in a mountain range and my son has run out of petrol and no money?

• 
  Ben Styles (@CiscoKernow89) reported 15 minutes ago

  @AskNationwide Hi Diane Yes, this is the number I called 3hr 10minutes ago. I need someone to step in here You are not providing the service you are contractually obliged to. The amount of the claim is just going up and up and up the longer you don’t respond….

• 
  Gemma (@_gmp_24) reported 16 minutes ago

  @AskNationwide trying to get a personal loan settlement figure Please help

• 
  Anderson Cheng (@anderson_cheng) reported 19 minutes ago

  @AskNationwide The Android app has been broken since yesterday? I still can't get into it

• 
  Richard Croker (@richiecroker) reported 21 minutes ago

  @AskNationwide Funnily enough I can't wait 102 minutes to talk to somebody - i'm trying to repair my house the best I can without any help from the people I pay to provide help.

• 
  lex (@lexiesg) reported 22 minutes ago

  @AskNationwide i’ve lost my bank card in the worst week of the year!!! i don’t have any picture ID that is in date either so wondered if i can go into a branch and withdraw money over the counter … HELP!

• 
  Lauren 🦋🌸🐬☕🎶 (@DiamondDaysXO) reported 22 minutes ago

  @AskNationwide App error keeps coming up and can't open the app. Is there a known problem?

• 
  Caleb Allen (@realcaleballen) reported 22 minutes ago

  @AskNationwide @enjay1999 I'm also seeing this issue.