Nationwide

Is Nationwide down in Sittingbourne, Kent, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sittingbourne, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sittingbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sittingbourne, Kent, England 01/25/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Sittingbourne, England

Latest outage, problems and issue reports in Sittingbourne and nearby locations:

  • WildStillHere WildAndHappy (@WildStillHere) reported from Gillingham, England

    Go **** yourselves @AskNationwide, seize all my accounts whilst I’m at work with no notice or access to my own money and no way of getting to a bank all week due to the job I do, resulting in me having no funds for food and supplies for work ! … Close all my accounts now !!

  • colin12269 Colin Evans (@colin12269) reported from Sutton Valence, England

    @AskNationwide Yes, yes I have. Not sure I'll be signing up with you for a new fixed term when this one expires next month. Really not feeling valued as a customer.

  • stephenlee844 Stephen Lee Gale #FreeBritney (@stephenlee844) reported from Gillingham, England

    @AskNationwide are card payments currently down? My card keeps declining despite having funds?

  • colin12269 Colin Evans (@colin12269) reported from Sutton Valence, England

    Hi @AskNationwide I have a question for you. How can you charge an existing customer a £999 fee to re-fix the term of their mortgage when @Barclays do it for £35 at a lower %age rate and Leeds don't charge a fee at all? Both with better rates than you. Why should we stay?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • midge60 Sue McCaffray 🌻🌻 (@midge60) reported

    @AskNationwide Is online banking down please?

  • MikeBookham Mike (@MikeBookham) reported

    @AskNationwide What's the problem with your one-time code SMS system, it took 10 mins for a code to be sent to login and even then failed to work? How about developing a resilient IT system, it's not if it's particularly difficult these days especially with your resources.

  • masterswaby James Swaby (@masterswaby) reported

    @AskNationwide Thanks for replying, do you have any idea when the payment issue will be resolved?

  • Tsaksonakis Stelios J (@Tsaksonakis) reported

    @AskNationwide It's valid, Tina; the refund went through, yesterday. but the problem is the transaction fee. I was informed by a person named 'Jack' (at Nationwide) that this is immutable. I have, effectively, been charged £25.30 in pound to euro fees, for a product I didn't receive. It's wrong

  • andrew_cov andrew (@andrew_cov) reported

    @AskNationwide I have close a help to buy ISA. Is there anyway to obtain the closing statement quickly? The stated 7 days is too long for the chain I'm in

  • Helencowles1 Helen cowles (@Helencowles1) reported

    @AskNationwide I understand that problems occur but to say things are ok when they’re not or to blame other providers is very unprofessional. Glad all is now as it should be.

  • ADRIAN982 ADRIAN CLARK (@ADRIAN982) reported

    @AskNationwide Website on a PC

  • SeantheLloyd Sean Lloyd (@SeantheLloyd) reported

    @SportingNest @AskNationwide Well said. I'll happily mention Nationwide did provide strong compensation for a rather important payment delay. I very much hope this will be the last error of this kind. #notconvinced

  • TinaAnderson86 TiNa AnDeRsOn 💙 (@TinaAnderson86) reported

    @AskNationwide is the system down again

  • DanR902 Daniel Roe (@DanR902) reported

    @AskNationwide @ColemansArt I'm getting the same. Is this a wider issue?