Nationwide status: access issues and outage reports

Problems in the last 24 hours in Shoreham-by-Sea, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Shoreham-by-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Shoreham-by-Sea, England

Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:

• 
  Joe Phillips (@joeyphillz) reported 3 minutes ago from Brighton and Hove, England

  **** you @Nextdaycatering and **** you @AskNationwide if you don’t refund my money!

• 
  Cheryl (@CherylCision) reported 28 minutes ago from Burgess Hill, England

  @AskNationwide is the app down? Click on and blank page.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chelle (@ChelleChipato) reported 4 minutes ago

  @sadietrent_92 @AskNationwide Incorrect. He did open his bank accouny through the main branch, he had all the required documentation which was confirmed. Issue is why the first branch were gatekeeping when the other branch confirmed that what they had asked for was completely unnecessary

• 
  Julie Carr (@mrscarrj) reported 5 minutes ago

  @ChelleChipato @AskNationwide Son had a similar experience with @AskNationwide Had been a customer since age 11, had correspondence from them asking for ID when he was 19. All he had was driving licence so they said he would lose access to his money. Had major panic attack in branch. Formal complaint made.

• 
  owen (@owen_o24) reported 15 minutes ago

  @AskNationwide your anti-fraud system has blocked a payment of mine, leading to me paying an extra £90 for festival tickets. Customer service offered me £25 and told me to use another bank next time. Are you able to assist me with getting the other £65 back please?

• 
  Philip Sirr (@PhilSirr) reported 16 minutes ago

  @AskNationwide what was the criteria for a customer getting the £100 bonus ? i have a savings account a current account and a mortgage

• 
  Firetrapdiva (@ItsOnlyStubbsy) reported 23 minutes ago

  @AskNationwide That'd be great if you didn't delete people's accounts from the app & tell them to go in branch if they want money, but they're housebound & calling up gets you passed from department to department with no actual solution. We'll be moving banks as soon as this issue is resolved

• 
  Premier League tour (@IAmtheRedeemer) reported 24 minutes ago

  The new update for the @AskNationwide app is so useful. Being able to view your PIN and card details inside the app is a massive help.

• 
  Name. (@gameofmagnitude) reported 27 minutes ago

  @Via_SocialMedia @AskNationwide **** that degeneracy right off.

• 
  Neil cole (@Neilcol19002790) reported 28 minutes ago

  @AskNationwide how do I send a person X message as you don’t seem to have a email contact address on your website

• 
  Jonathan (@jayIFA) reported 30 minutes ago

  @MichaelFra89678 @AskNationwide A mortgage holder is a more profitable customer for them. They are rewarding “good” customers. It’s quite simple really.

• 
  Jonny Curran (@Joni_marling) reported 31 minutes ago

  @AskNationwide They definitely aren’t, wife’s account and daughters both having same issue, balances not updating or reflecting money paid in. It updated a few minutes ago and then has reverted to yesterday’s balance. Just tagged you for awareness as may wish to feed in.