Nationwide status: access issues and outage reports

Problems in the last 24 hours in Shoreham-by-Sea, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Shoreham-by-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Shoreham-by-Sea, England

Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:

• 
  Cheryl (@CherylCision) reported 47 minutes ago from Burgess Hill, England

  @AskNationwide is the app down? Click on and blank page.

• 
  Joe Phillips (@joeyphillz) reported 51 minutes ago from Brighton and Hove, England

  **** you @Nextdaycatering and **** you @AskNationwide if you don’t refund my money!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neil Jeffares (@neiljeffares) reported 2 minutes ago

  @AskNationwide Just had the most frustrating experience with your chat system. Extremely slow. After 25 minutes explaining simple question you simply cut me off. All because you have a daft system requiring me to have a card reader to close my account with you

• 
  Tina Raistrick (@tinamay1977) reported 4 minutes ago

  @AskNationwide They cant be ,down detector are reporting issues. Ive done the above.

• 
  lm210 (@mm219009) reported 8 minutes ago

  @AskNationwide hi, any known phone line issues? I’ve phoned twice and got cut off after being on hold for 6 minutes both times. Selected call back option and I’ve been hung up on again when the advisor phoned me back!

• 
  SomeWhiteGirl (@TheSmirkingApe) reported 15 minutes ago

  @Sparky2504 @AskNationwide Good luck, do you have your customer number and your telephone password because you're not speaking to a person if you don't have these. Gone are the days when you just call up and speak to a person

• 
  Martin Hepworth (@maxsec) reported 15 minutes ago

  @barneyc @AskNationwide Because egress etc all suck , hard to use , slow down aunt mable's ability to get at stuff UX mainly

• 
  sam (@hunting_sam) reported 16 minutes ago

  @AskNationwide I’ve just tried the call centre to sort an issue. I was verified & then the bot said “Due to unforeseen circumstances your call cannot be taken right now” - I need to speak to someone but can't get through.

• 
  Rep74NL (@JohnnyRep74) reported 17 minutes ago

  @AskNationwide I recently transferred over to Nationwide . Have had nothing but problems with paying ours since . Have called hekpdesk numerous times to be fobbed off with excuse after excuse usually after waiting 30 minutes in a queue . Wish I had not bothered transferring

• 
  James Mesney (@j_mesney) reported 17 minutes ago

  @AskNationwide what the heck is going on? Your phone customer support drops calls claiming a “technical issue”. The banking app’s chat is in a death loop and isn’t working. The banking app isn’t showing details like standing orders. ETA for fixes? There’s no way to contact you.

• 
  All Mark (@MarkAll19523693) reported 20 minutes ago

  @AskNationwide I make a regular payment every month to an existing payee. However today it is asking me to use a card reader. It never asks me to use a card reader for existing payee. I have never had a card reader. What is going on? Is this a temporary glitch?

• 
  SteveB (@SteveB2706) reported 22 minutes ago

  @AskNationwide The new look website. It's much worse than the previous version. Please tell us we can keep using the better version indefinitely. The new one shows debits and credits in the same column, without the account balance afterwards. It's terrible.