Nationwide status: access issues and outage reports

Problems in the last 24 hours in Brighton and Hove, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Brighton and Hove, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Brighton and Hove, England

Latest outage, problems and issue reports in Brighton and Hove and nearby locations:

• 
  Cheryl (@CherylCision) reported 20 minutes ago from Burgess Hill, England

  @AskNationwide is the app down? Click on and blank page.

• 
  Joe Phillips (@joeyphillz) reported 36 minutes ago from Brighton and Hove, England

  **** you @Nextdaycatering and **** you @AskNationwide if you don’t refund my money!

• 
  vicciandthomasbaker@btinternet.com (@vicciandthomas1) reported 55 minutes ago from Peacehaven, England

  @AskNationwide If you want good banking don’t join! If you want to SWITCH to another bank you can’t. I am on my 5th 7day SWITCH guarantee! Their incompetence is breathtaking! Put in a formal complaint on the 4th they will contact me on 24th! What service? I just want to LEAVE!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ME? I'm not well.... (@itsfar2bright) reported 4 minutes ago

  @AskNationwide Wow… you’ve replied to an email I haven’t sent! As a customer service help desk - are you aware this is an issue which has been created by an update to the systems? And is NOT a customer issue?

• 
  Jack Rtd. 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇨 (@jacks_almanac) reported 7 minutes ago

  @somersetlevel @HalifaxBank They have useless customer service. Dumped them years back and shifted to @AskNationwide and never regretted it.

• 
  George Brown (@gb62028) reported 7 minutes ago

  @AskNationwide so please enlighten me as to how I’m locked out of setting online banking up but then I tried to access my customer number and it says I’m locked out of setting it up Honestly a joke, regretting trying to set up an account with u

• 
  william (@willyamhobbs) reported 8 minutes ago

  @MattyCanPic @AskNationwide I am also having this problem

• 
  Michael Bolton (@MichaelBoltonA) reported 9 minutes ago

  @AskNationwide Over 25 minuts on hold and still no answer - high call volumes - when did service become so poor?

• 
  Jonny Curran (@Joni_marling) reported 9 minutes ago

  @AskNationwide They definitely aren’t, wife’s account and daughters both having same issue, balances not updating or reflecting money paid in. It updated a few minutes ago and then has reverted to yesterday’s balance. Just tagged you for awareness as may wish to feed in.

• 
  SMV (@MissSmallVoice) reported 13 minutes ago

  @AskNationwide Thanks for your message. The web site was fine as it was - nice & compact & easy to use. Unless 100s of customers asked for the same changes, don't see why you make things worse.

• 
  Stu (@StuMcalister) reported 16 minutes ago

  @AskNationwide hello. I’m trying to cancel a direct debit I have with a long-standing supplier. Finding it tricky. Could you help me please?

• 
  Philip Sirr (@PhilSirr) reported 18 minutes ago

  @AskNationwide what was the criteria for a customer getting the £100 bonus ? i have a savings account a current account and a mortgage

• 
  Matty (@matty_198881) reported 19 minutes ago

  Went to londin other week and was using contactless on @TfL with Apple Pay @AskNationwide it stopped working and could only use my card and cant use Apple Pay on first York only the card