Nationwide status: access issues and outage reports

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Burgess Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

• 
  Joe Phillips (@joeyphillz) reported 20 minutes ago from Brighton and Hove, England

  **** you @Nextdaycatering and **** you @AskNationwide if you don’t refund my money!

• 
  vicciandthomasbaker@btinternet.com (@vicciandthomas1) reported 48 minutes ago from Peacehaven, England

  @AskNationwide If you want good banking don’t join! If you want to SWITCH to another bank you can’t. I am on my 5th 7day SWITCH guarantee! Their incompetence is breathtaking! Put in a formal complaint on the 4th they will contact me on 24th! What service? I just want to LEAVE!

• 
  Cheryl (@CherylCision) reported 55 minutes ago from Burgess Hill, England

  @AskNationwide is the app down? Click on and blank page.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  World Carrot Museum 🥕 (@carrotmuseum) reported 6 minutes ago

  @AskNationwide Now that Virgin Money is full part of Nationwide why can't I access your ISA rates as a Virgin customer? e.g 1 year fix 4.5% Virgin is 4.22%

• 
  David (@Earlofh) reported 10 minutes ago

  @AskNationwide This has changed because previously as soon as I bought something using my credit card I could immediately whilst on the app & so I didn’t forget, transfer the money from my current account to my credit card account, I can’t see the problem in not being able to do that now.

• 
  james (@jimbo271960) reported 10 minutes ago

  @MichaelFra89678 @duffers0000 @AskNationwide Current account saving account and a mortgage if you have one these you should get it but theres always T&C's i did have one but they closed it down bastards lol

• 
  Ryan Gerrard (@RyanLGerrard) reported 14 minutes ago

  @AskNationwide Why do you think it’s acceptable for your advisors to lie about correspondence they have in fact received from me? This has resulted in a non-thorough investigation by a very dismissive complaints handler, who has now closed the case. Shocking customer service.

• 
  Diana Kimpton (@dianakimpton) reported 14 minutes ago

  @AskNationwide I’ve already spent an hour on chat trying to log a complaint. Tortuously slow and very frustrating.

• 
  The Official Salty 🥃 (@TheTipsyDram) reported 18 minutes ago

  @AskNationwide Tried all those and still same screen - was working perfectly yesterday

• 
  me (@notmewhome) reported 20 minutes ago

  So I'm trying to switch my bank from @AskNationwide to @firstdirect @firstdirecthelp whu am I being told I cant as nationwide aren't part of switch service? Is this correct and how do I go about this now as I switched to get the £175

• 
  Karl Dyer (@KarlDyer15) reported 23 minutes ago

  What the hell has happened @AskNationwide you used to be the best place to bank with good customer service, you’ve now just closed my ISA with no further deposits being allowed 🤯

• 
  3rd_Doctor 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💙💛🤍 (@JonPertwee1919) reported 27 minutes ago

  @AskNationwide Young lad with a disability, having difficulty opening an account and doesn't know why. Goes into your Goole branch - they can't help him and give him a number (seemingly a Head Office). Requires account details. Nice. How does he do that? Refer to the above.

• 
  Gemma H (@gem_gem14) reported 31 minutes ago

  @AskNationwide I have switched my bank over to you fully and still have no option setting up biometrics to remove card reader. Be coming an issue as can’t send my teenager funds if needed. How long after switching will this take to be an option?