Nationwide status: access issues and outage reports

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Shepshed, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Shepshed, England

Latest outage, problems and issue reports in Shepshed and nearby locations:

• 
  Martin Underwood (@312mju) reported 5 seconds ago from Kirby Muxloe, England

  @ban31692 @mrs_eyre @AskNationwide Nothing in that statement is nasty or negative! I was just saying what the issue was.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rep74NL (@JohnnyRep74) reported 2 minutes ago

  @AskNationwide I recently transferred over to Nationwide . Have had nothing but problems with paying ours since . Have called hekpdesk numerous times to be fobbed off with excuse after excuse usually after waiting 30 minutes in a queue . Wish I had not bothered transferring

• 
  kdb_suffolk 7/2% #Let them race #ClimateChange (@kdbsuff) reported 2 minutes ago

  @LloydsBank with increased profits at the expense of customers. Their corp direction belittles customer issues to "complaint or stfu". Just money grabbing and not sharing profits We're off to town shortly to open a new account with @AskNationwide and in a month move two more.

• 
  George Brown (@gb62028) reported 4 minutes ago

  @AskNationwide so please enlighten me as to how I’m locked out of setting online banking up but then I tried to access my customer number and it says I’m locked out of setting it up Honestly a joke, regretting trying to set up an account with u

• 
  Suzanne Appleby (@suze_appleby) reported 6 minutes ago

  @AskNationwide called your credit card fraud line at your request, when it tries to put me through to someone it tells me it’s closed and tells me to call the number I’ve just called. Which according to your website is 24/7. Not very reassuring, what do I do now?

• 
  Michelle Bills (@shellbills) reported 8 minutes ago

  @AskNationwide why is it when my card payments go through drop onto my statement then stay in pending caused my account to go into a minus to be told by an advisor nothing we can do have been advise it are aware of this issue was told 24 hours ago it would be fixed within 3 hour

• 
  JCB (@Plsdoright) reported 9 minutes ago

  @AskNationwide Oh, and by the way, the last time I phoned @AskNationwide for help, I was on the phone for nearly two hours…and even then, failed to resolve the problem

• 
  Mary (@maryphillips22) reported 14 minutes ago

  @AskNationwide any updates? Can’t get through to telephone banking as you have a 50 minute wait time!! Your website says internet banking is working so why can’t I log in?

• 
  Firetrapdiva (@ItsOnlyStubbsy) reported 15 minutes ago

  @AskNationwide That'd be great if you didn't delete people's accounts from the app & tell them to go in branch if they want money, but they're housebound & calling up gets you passed from department to department with no actual solution. We'll be moving banks as soon as this issue is resolved

• 
  Matt Leslie (@mattleslie74) reported 16 minutes ago

  @AskNationwide Your automated service is hopeless. Took eight minutes of being given the runaround & having to answer the same questions over & over before I got through. Also, your app (for Android) is not working when verifying a payment I've made to a third party.

• 
  smiggs741 (@smiggyfox) reported 16 minutes ago

  Have you got issues with why standings orders are not showing in app @AskNationwide