Nationwide

Is Nationwide down in Shepshed, Leicestershire, England?

Problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Shepshed, Leicestershire, England 12/19/2025 11:25

December 19: Problems at Nationwide

Nationwide is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (24%)

    Website (24%)

  3. Login (16%)

    Login (16%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Shepshed, England

Latest outage, problems and issue reports in Shepshed and nearby locations:

  • 312mju Martin Underwood (@312mju) reported from Kirby Muxloe, England

    @ban31692 @mrs_eyre @AskNationwide Nothing in that statement is nasty or negative! I was just saying what the issue was.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • lyricg20 Lyric G (@lyricg20) reported

    @AskNationwide It won’t let me log in even tho I’m a customer

  • SueAlanBerry1 Sue & Alan Berry (@SueAlanBerry1) reported

    @AskNationwide I’m trying to purchase a cash ISA via the banking app , I enter the amount press ok and it keeps saying “ This information required “ I have tried numerous times but get the same problem. Any ideas?

  • AndyPH24 Andy (@AndyPH24) reported

    @AskNationwide we have fixed our mortgage with a start date the same as when our current fix finishes. We have had 2 letters saying our variable rate has gone up, pretty worrying considering we should be fixed.

  • EmiPlays_ emily. (@EmiPlays_) reported

    @AskNationwide I'm on the website on my instant access ISA, when I click for PDF statements nothing shows whatso ever.

  • dragonsangel01 Angel (@dragonsangel01) reported from Poplar, England

    Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡

  • jubedbashir enjoyahonestlife (@jubedbashir) reported

    @AskNationwide @Apple your reply, I have tried the nice route like normal people,unfortunately NBS, very simply with upmost arrogance said they can’t help as it’s your Lifestyle insurance company, their services is dreadful @Trustpilot, thousands unsatisfied customers like me,DM what will be different

  • AmanGup2804 Aman (@AmanGup2804) reported

    @AskNationwide also, nationwide on call credit card support team is such a poor team firstly they are connecting after half an hour waiting time and once it is connected they disconnected in between . This is happened to me four five times. Need your attention to fix this issue .

  • jubedbashir enjoyahonestlife (@jubedbashir) reported

    @AskNationwide Logged complaint your your mobile insurance and they said they will not do anything! Total Shock, when I get back to you NBS, you send me back to them, absolutely disgusting service I get from your large establishment, feels really like all you banks are no different

  • M_C_Sharry Mrs M C Sharry (@M_C_Sharry) reported

    @AskNationwide Yes, I’m heading to my nearest branch with suitable parking which is a half hour drive. What documents do I need please? I’m an existing customer so are birth certificates sufficient or do I need more? We are paperless so I don’t have recent paper bills or mail addressed to baby

  • xlphos Matt (@xlphos) reported

    What a PITA @AskNationwide can’t even close account due to ‘technical’ issues. Just close my account! Can’t transfer to money out as I was never sent a card reader!