Nationwide status: access issues and outage reports

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Shepshed, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepshed, England

The most recent Nationwide outage reports came from the following cities: Derby.

City	Problem Type	Report Time
Derby	Login	14 days ago
Leicester	Transactions	4 months ago
Derby	Mobile App	5 months ago
Derby	Mobile App	6 months ago
Derby	Login	7 months ago
Swadlincote	Login	7 months ago

Community Discussion

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Nationwide Issues Reports Near Shepshed, England

Latest outage, problems and issue reports in Shepshed and nearby locations:

• 
  Martin Underwood (@312mju) reported 3 minutes ago from Kirby Muxloe, England

  @ban31692 @mrs_eyre @AskNationwide Nothing in that statement is nasty or negative! I was just saying what the issue was.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Helen (@hjs2309) reported 7 minutes ago

  One of your ATMs swallowed a large cash deposit then said transaction failed and machine went out of service. Called customer service but they said there wasn't anything they could do and we'd have to wait until Monday to go into branch. Surely more can be done?! @AskNationwide

• 
  Julie Carr (@mrscarrj) reported 8 minutes ago

  @ChelleChipato @AskNationwide Son had a similar experience with @AskNationwide Had been a customer since age 11, had correspondence from them asking for ID when he was 19. All he had was driving licence so they said he would lose access to his money. Had major panic attack in branch. Formal complaint made.

• 
  Tommybhoy79🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ (@ruchillbhoy79) reported 10 minutes ago

  On hold to @AskNationwide fraud telephone line for over 30mins now....terrible customer service this 😡

• 
  Peter McDermott💙 (@PeterMc_Dermott) reported 13 minutes ago

  @AskNationwide Had to find another way round getting to talk to someone. Poor service re bereavement

• 
  George Brown (@gb62028) reported 14 minutes ago

  @AskNationwide so please enlighten me as to how I’m locked out of setting online banking up but then I tried to access my customer number and it says I’m locked out of setting it up Honestly a joke, regretting trying to set up an account with u

• 
  Scunner Campbell🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇺🇦 (@Turbo_GSXR11) reported 18 minutes ago

  @AskNationwide Post has been. Still NO new issue card. Over a WEEK later. A week!

• 
  johnny (@johnny_0789) reported 18 minutes ago

  @AskNationwide your service is ridiculous. Called twice and agent called Chelsea dropped the call on me and was rude

• 
  Christopher Freeman (@cmdfreeman) reported 20 minutes ago

  @AskNationwide @Mollylou1988 Similar problem. Money transfer to another bank says it’s worked but over 90 minutes later hasn’t arrived. Something definitely wrong.

• 
  Andrea ☘️ (@11glittergal) reported 23 minutes ago

  @AskNationwide customer service is shocking. My elderly, disabled widowed mum has been scammed and you’ve refused to do anything. Your advisor was very patronising and his attitude stank. This is why I moved to another bank myself and have advised mum to do the same!

• 
  Jason Crane (@1975crane) reported 25 minutes ago

  @AskNationwide absolute disgraceful customer service - holiday over on day one because of archaic system Keep your fairer sharer payment, means nothing, nothing at all