Nationwide status: access issues and outage reports

Problems in the last 24 hours in Sandy, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sandy, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Sandy, England

Latest outage, problems and issue reports in Sandy and nearby locations:

• 
  The Wife & Me (@thewifeandme) reported 5 minutes ago from Bedford, England

  @AskNationwide help please. I cant seem to change the 'reference' for a payment if I am paying someone that I've paid before on your app. Most frustrating 🤔 Any clues?

• 
  Andy Sexton (@Andybedfordblue) reported 8 minutes ago from Bedford, England

  @AskNationwide why is your service so poor, I spend ages trying to get through then you cut me off !

• 
  Luke Swann (🦢) (@_LukeSwann) reported 44 minutes ago from Hexton, England

  @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

• 
  Steve Attwood (@SteveAttw00d) reported 58 minutes ago from Ampthill, England

  @AskNationwide your online offering is archaic. After upgrading to flexiplus I'm unable to log on to UKI PORTAL and nobody has been able to resolve. Call back promises broken.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Georgina Grimwood (@_GeorginaMG) reported 4 seconds ago

  Hey @AskNationwide , this new “push notification” instead of payment due text message is useless and no way near as effective. Fix it please.

• 
  the pompey pope (@thePompeyPope) reported 3 minutes ago

  @AskNationwide What's the point? It won't change anything. It would have been quicker to drive to my local branch where I could speak to someone face to face. Nationwide customer service was good years ago. Do I want to open an account with a bank that is so difficult to contact? You guess.....

• 
  Chrismit (@RadiationSloth) reported 14 minutes ago

  @AskNationwide if we call your frais helpline after a dodgy transaction is picked up, as you request, there is a long wait. Fair enough. Why do you cut us off after 13 minutes on hold? How do i get through to sort out the problem without you cutting me off?

• 
  Jenny Reader (@Mioewing) reported 17 minutes ago

  @AskNationwide You are impossible to contact. I get knocked out of chat and don't get a call back. You have my instructions but haven't acted.

• 
  Tina Raistrick (@tinamay1977) reported 17 minutes ago

  @AskNationwide They cant be ,down detector are reporting issues. Ive done the above.

• 
  Literate Cynic (@LiterateCynic) reported 19 minutes ago

  @AskNationwide Dreadful new website. Looks like it was designed for people who write with crayons!

• 
  𝐃𝐈𝐃𝐈 (@Elle2London) reported 22 minutes ago

  I bank with them and in the 9 years I’ve been with them I’ve never received one kobo from them. @AskNationwide you’ve broken our bond 💔😭

• 
  Jasmin Keppie (@JasminKeppie) reported 27 minutes ago

  Been loyal customer to @AskNationwide for 16 years but having two current accounts with them every year and because I can’t afford to save not getting the £100 bonus totally has put me off banking with them now.

• 
  Chris (@Sparky2504) reported 28 minutes ago

  Hi @AskNationwide The app isn’t working for me either! It hasn’t been working since last night. Keeps saying “Something went wrong”. I have restarted the app and also uninstalled and reinstalled it. Still doesn’t work.

• 
  Barry McCann (@Bazzinho9) reported 30 minutes ago

  wonder if there's some @AskNationwide employee who has stumbled through my account wondering wtf I'm at half the time