Nationwide status: access issues and outage reports

Problems in the last 24 hours in Sandwich, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sandwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Sandwich, England

Latest outage, problems and issue reports in Sandwich and nearby locations:

• 
  Mary-Elizabeth (@Mary_Harvey) reported 7 minutes ago from Margate, England

  @AskNationwide Not used an ATM for many months. As someone clinically vulnerable it's something I avoid. I don't have Apple Pay either. Thank you Karen for your help.

• 
  Mary-Elizabeth (@Mary_Harvey) reported 15 minutes ago from Margate, England

  @AskNationwide I can rephrase, Karen. My card was blocked because you suspected a breach in security; I now have to wait 5 working days for a new one. I have no means of paying for anything. Do you always leave customers high and dry so readily? #Nationwide

• 
  Michelle Vesey-Wells🔸️ (@Michevwells) reported 21 minutes ago from Chestfield, England

  @AskNationwide If I start at the beginning of the issue.We live a distance apart and my husband (her Son) is trying to take the place on the account of her deceased husband. We filled out the forms given by her branch and took them to our branch and now we have received this letter.

• 
  Mary-Elizabeth (@Mary_Harvey) reported 39 minutes ago from Margate, England

  @AskNationwide I can rephrase. My card was blocked because you suspected a breach in security; I now have to wait 5 working days for a new one. I have no means of paying for anything. Do you always leave customers high and dry so readily?

• 
  Paulcorfe (@paulcorfe) reported 43 minutes ago from Margate, England

  @AskNationwide how do I get a replacement credit card? I've broken the contactless on mine. Thanks

• 
  Michelle Vesey-Wells🔸️ (@Michevwells) reported 44 minutes ago from Chestfield, England

  @AskNationwide She tried this number and as it's automated it couldn't help and told her to go to a branch.

• 
  Mary-Elizabeth (@Mary_Harvey) reported 51 minutes ago from Margate, England

  @AskNationwide Have a very simple question to ask, which doesn't feature on your website or on telephone options. How do I get an answer seeing as you closed my branch last year? #nationwide

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Garfies (@Garfies) reported 5 minutes ago

  @AskNationwide just to let you know the app update says you can close savings accounts within app …. You can’t… he redirects to website.. Regards Pete

• 
  Darren ッ (@NerradSelims_91) reported 5 minutes ago

  @AskNationwide, what is going on with your banking app? Still doing the same issue where I can't enter my pass number... I rang you guys up as you advised me to and I can't get a straight answer.

• 
  Mark Sowton (@SowtonMark) reported 6 minutes ago

  @AskNationwide How do I find out if you have blocked a genuine website after a previous hacking. I am NOT calling Customer Services.

• 
  Bish_AvFc (@AvFc_0973) reported 7 minutes ago

  Genuinely never had a banking app as **** as @AskNationwide does it ever work?

• 
  Rachel small (@rachismall) reported 8 minutes ago

  1/2 WARNING to customers, immensely disappointed with @AskNationwide, been a loyal customer with my mortgage, never missed a payment, kept my house in great condition that it sells in 5 days! Having to move as my dad is palliative and I want to care for him, like I did my mum.

• 
  mind your own business (@Ankit20035) reported 9 minutes ago

  @AskNationwide @Rayne249210 Why you lying for ive had nothing but issues

• 
  Rachel small (@rachismall) reported 11 minutes ago

  @AskNationwide We already have and you don’t care, your not interested - awful

• 
  Ziad Roving-Reporter (@ZiRovinReporter) reported 12 minutes ago

  @AskNationwide A huge congratulations to Nationwide for not looking after the interests of their members. If someone in that building society really cared about my on-going issue then it would have been resolved immediately. You people are pathetic! 😤 #AskNationwide #Nationwide

• 
  Chris Mollett (@CPFCmollett) reported 14 minutes ago

  @AskNationwide I have recently started getting statements for an ISA account however I was under the impression that I closed down all accounts with yourselves a long time ago. Your AI assistant is asking me to log in to online banking to receive help but I don’t have it to do so

• 
  cni (@Claire11152715) reported 17 minutes ago

  @AskNationwide @wooshy90 It’s down look at all the reports !