Nationwide status: access issues and outage reports

Problems in the last 24 hours in Sandwich, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sandwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Sandwich, England

Latest outage, problems and issue reports in Sandwich and nearby locations:

• 
  Mary-Elizabeth (@Mary_Harvey) reported 1 minute ago from Margate, England

  @AskNationwide Have a very simple question to ask, which doesn't feature on your website or on telephone options. How do I get an answer seeing as you closed my branch last year? #nationwide

• 
  Mary-Elizabeth (@Mary_Harvey) reported 6 minutes ago from Margate, England

  @AskNationwide I can rephrase. My card was blocked because you suspected a breach in security; I now have to wait 5 working days for a new one. I have no means of paying for anything. Do you always leave customers high and dry so readily?

• 
  Mary-Elizabeth (@Mary_Harvey) reported 29 minutes ago from Margate, England

  @AskNationwide I can rephrase, Karen. My card was blocked because you suspected a breach in security; I now have to wait 5 working days for a new one. I have no means of paying for anything. Do you always leave customers high and dry so readily? #Nationwide

• 
  Paulcorfe (@paulcorfe) reported 34 minutes ago from Margate, England

  @AskNationwide how do I get a replacement credit card? I've broken the contactless on mine. Thanks

• 
  Michelle Vesey-Wells🔸️ (@Michevwells) reported 36 minutes ago from Chestfield, England

  @AskNationwide She tried this number and as it's automated it couldn't help and told her to go to a branch.

• 
  Mary-Elizabeth (@Mary_Harvey) reported 47 minutes ago from Margate, England

  @AskNationwide Not used an ATM for many months. As someone clinically vulnerable it's something I avoid. I don't have Apple Pay either. Thank you Karen for your help.

• 
  Michelle Vesey-Wells🔸️ (@Michevwells) reported 53 minutes ago from Chestfield, England

  @AskNationwide If I start at the beginning of the issue.We live a distance apart and my husband (her Son) is trying to take the place on the account of her deceased husband. We filled out the forms given by her branch and took them to our branch and now we have received this letter.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Miss Tilly And Me (@MissTillyAndMe) reported 7 minutes ago

  @AskNationwide @B_DoesThingsYT I cant access my app either. It is timing out.

• 
  Barry O'Neill (@BCJONeill) reported 10 minutes ago

  @AskNationwide Your new look appears to be flawed. No way to specify a specific date range for transactions and then print ALL of them in a single document, which means no saving them as a PDF either. Please fix this before you do away with the old format. Unhappy customer.

• 
  Ryan Dunne (@ryandunne1999) reported 14 minutes ago

  @AskNationwide quick question — transaction push notifications in the app were shown as “coming soon” on your website months ago, but there’s no mention now. Has this been delayed or dropped? Would love an update.

• 
  Sarcastic Fringehead (@Pragjag) reported 14 minutes ago

  Is @AskNationwide having a bit of a nightmare? Last night I couldn’t make an online banking payment (it went through OK this morning) and now a ticketing site can’t contact them.

• 
  Kerry Leigh Kavannah (@Kezleigh) reported 15 minutes ago

  @AskNationwide I seem to be having issues with payments on my card and just had a call from 0800 464 3139. Please can someone assist me

• 
  john tarrant (@johntarrant16) reported 15 minutes ago

  @AskNationwide Why will no one speak to me. You online banking is not working and no one in Nationwide cares.

• 
  cni (@Claire11152715) reported 16 minutes ago

  @AskNationwide @wooshy90 It’s down look at all the reports !

• 
  🌞Stargrazzer™🌱❄️☯FollowForaBetterCO₂🌳0.04%Story (@stargrazzer) reported 18 minutes ago

  @AskNationwide I tried the NW chat facility, it was absolutely no help at all. I'll phone you then.

• 
  Beelin (@beelinbaxter) reported 18 minutes ago

  @AskNationwide I have called this number. Unfortunately the helpful agent couldn't help. There might be a bug on your contactless limit edit page. Is there an IT helpline I can call?

• 
  Literate Cynic (@LiterateCynic) reported 22 minutes ago

  @AskNationwide Dreadful new website. Looks like it was designed for people who write with crayons!