Nationwide status: access issues and outage reports

Problems in the last 24 hours in Sandwich, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sandwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Sandwich, England

Latest outage, problems and issue reports in Sandwich and nearby locations:

• 
  Michelle Vesey-Wells🔸️ (@Michevwells) reported 15 minutes ago from Chestfield, England

  @AskNationwide If I start at the beginning of the issue.We live a distance apart and my husband (her Son) is trying to take the place on the account of her deceased husband. We filled out the forms given by her branch and took them to our branch and now we have received this letter.

• 
  Michelle Vesey-Wells🔸️ (@Michevwells) reported 24 minutes ago from Chestfield, England

  @AskNationwide She tried this number and as it's automated it couldn't help and told her to go to a branch.

• 
  Mary-Elizabeth (@Mary_Harvey) reported 35 minutes ago from Margate, England

  @AskNationwide Have a very simple question to ask, which doesn't feature on your website or on telephone options. How do I get an answer seeing as you closed my branch last year? #nationwide

• 
  Mary-Elizabeth (@Mary_Harvey) reported 39 minutes ago from Margate, England

  @AskNationwide I can rephrase. My card was blocked because you suspected a breach in security; I now have to wait 5 working days for a new one. I have no means of paying for anything. Do you always leave customers high and dry so readily?

• 
  Paulcorfe (@paulcorfe) reported 42 minutes ago from Margate, England

  @AskNationwide how do I get a replacement credit card? I've broken the contactless on mine. Thanks

• 
  Mary-Elizabeth (@Mary_Harvey) reported 53 minutes ago from Margate, England

  @AskNationwide I can rephrase, Karen. My card was blocked because you suspected a breach in security; I now have to wait 5 working days for a new one. I have no means of paying for anything. Do you always leave customers high and dry so readily? #Nationwide

• 
  Mary-Elizabeth (@Mary_Harvey) reported 55 minutes ago from Margate, England

  @AskNationwide Not used an ATM for many months. As someone clinically vulnerable it's something I avoid. I don't have Apple Pay either. Thank you Karen for your help.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Barry Munckton (@bmunckton) reported 2 minutes ago

  @AngelaJ24625888 @MichaelFra89678 @AskNationwide Well there are specific criteria I cba to try and repeat in here. It’s all on the website. You’ll have missed 1 element of it. With the current account you need certain numbers of transactions etc.

• 
  Francis Wilcox (@Tel_Wilcox) reported 4 minutes ago

  @AskNationwide @VirginMoney another day WITHOUT access to my money😠 No explanation why account was closed+No way to get MY money+Refuse to tell me what happens next CUSTOMER FOR 4 DECADES😲 ONE MORE DAY WITH ZERO COMMUNICATION👎 Appalling service❎ Recomend ppl change🤔

• 
  Michelle Bills (@shellbills) reported 6 minutes ago

  @AskNationwide why is it when my card payments go through drop onto my statement then stay in pending caused my account to go into a minus to be told by an advisor nothing we can do have been advise it are aware of this issue was told 24 hours ago it would be fixed within 3 hour

• 
  Corin Messer (@CorinMesser) reported 10 minutes ago

  @AskNationwide Maybe it would help if I noted that none of our details have changed and our cover level hasn't changed and the Bank of England inflation calculator suggests our August 2025 premium of £626.30 should have increased to £638.75 not £987.00. Perhaps £987.00 was just a typo?

• 
  Sarah B (@SarahB21171243) reported 16 minutes ago

  Six cash machines today,none are working only one that was said my @AskNationwide cash builder card could not be accepted,absolute joke

• 
  George Brown (@gb62028) reported 19 minutes ago

  @AskNationwide so please enlighten me as to how I’m locked out of setting online banking up but then I tried to access my customer number and it says I’m locked out of setting it up Honestly a joke, regretting trying to set up an account with u

• 
  ianhf (@ianhf) reported 20 minutes ago

  Hmmm both @nsandihelp and @AskNationwide reminding me that phone customer contact services can be utterly dire - closing one and visiting high street for other.... #Inexcusable #TwentyFirstCentury

• 
  steve WBA (@WbaSteve) reported 21 minutes ago

  @AskNationwide My debit card was cancelled (not by me) and ordered a new one this Monday My card still hasn’t arrived and now my apple pay isn’t working!! Where’s my debit card ?

• 
  james (@jimbo271960) reported 21 minutes ago

  @MichaelFra89678 @duffers0000 @AskNationwide Current account saving account and a mortgage if you have one these you should get it but theres always T&C's i did have one but they closed it down bastards lol

• 
  Frazer Grant (@financefraz) reported 25 minutes ago

  @AshDavidsonUK @AskNationwide Thats awful!! did you complain?