Nationwide status: access issues and outage reports
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Sandwich, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Sandwich, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sandwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Nationwide Issues Reports Near Sandwich, England
Latest outage, problems and issue reports in Sandwich and nearby locations:
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Mary-Elizabeth (@Mary_Harvey) reported from Margate, England@AskNationwide I can rephrase, Karen. My card was blocked because you suspected a breach in security; I now have to wait 5 working days for a new one. I have no means of paying for anything. Do you always leave customers high and dry so readily? #Nationwide
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Michelle Vesey-Wells🔸️ (@Michevwells) reported from Chestfield, England@AskNationwide She tried this number and as it's automated it couldn't help and told her to go to a branch.
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Mary-Elizabeth (@Mary_Harvey) reported from Margate, England@AskNationwide Have a very simple question to ask, which doesn't feature on your website or on telephone options. How do I get an answer seeing as you closed my branch last year? #nationwide
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Mary-Elizabeth (@Mary_Harvey) reported from Margate, England@AskNationwide I can rephrase. My card was blocked because you suspected a breach in security; I now have to wait 5 working days for a new one. I have no means of paying for anything. Do you always leave customers high and dry so readily?
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Mary-Elizabeth (@Mary_Harvey) reported from Margate, England@AskNationwide Not used an ATM for many months. As someone clinically vulnerable it's something I avoid. I don't have Apple Pay either. Thank you Karen for your help.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Bruno Martelli (@brunomartelli) reported@AskNationwide How do I contact you? Ive spent ten mins on hold which cost ten quid as I was overseas. Please dont tell me to look at the website, it does not contain answers i need
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Sara Estelle Turner (@flowersempower) reported@AskNationwide I have already logged a complaint and meanwhile while I wait I have no access to any of the money you have of mine (including all my personal savings) and no ability to pay for anything and standing orders refused. You should have contacted me before you did this.
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Sara Estelle Turner (@flowersempower) reported@AskNationwide Hi Marcus - I discussed this with a customer service person via phone and was denied access to another person. I am so disappointed in your service. It is a little too late now as my account is closed and all access denied. Why did you not get in touch first?
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Nikki Sherret (@NikkiSherret) reported@AskNationwide Did that Marcus. They couldn't answer the question... 🙄 Doesn't answer the question of why you got rid of email and didn't tell anyone. Forcing people to call during working hours when we're working ourselves & prob spend hrs in a queue. Not what you expect for 20 years loyalty.
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Sara Estelle Turner (@flowersempower) reportedShame on you @AskNationwide I've been a loyal customer for over 20 years. Today I discover that you've closed my personal account without no communication beforehand, leaving me in total disarray financially. You have all my savings and I have no ability to pay for anything.
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Phil Simpson (@PhilSim1960) reported@AskNationwide 5 working days ? Utter diabolical
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Girls To The Front (@obsolete__units) reported@AskNationwide I don’t want to go through live chat, I’ve already tried that and it was hopeless - hence trying social media as a last resort. This isn’t much help if all you do is direct me back to the generic telephone number/chat. Can you find out what the long delay is on Visa disputes?
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A. (@Lexiiee_x) reported@AskNationwide It’s not a new account and the chat person was no help
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Girls To The Front (@obsolete__units) reported@AskNationwide I’m not asking for information specific to my case, I’m asking how long is it presently taking, on average, to allocate case handlers to Visa credit card dispute. Your website says 2-4 weeks, which isn’t true. I’ve waited more than 6 weeks, and counting.
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Dr_M_Hush (@DrMHush1) reportedAbsolutely delighted to see the back of @AskNationwide #nationwidebuildingsociety. Had a current account for 7 mths - one fail after another. Even at this last minute moving my money for the last time, the card reader isn’t working. Again. Avoid these jokers at all costs!