Nationwide status: access issues and outage reports

Problems in the last 24 hours in Sandwich, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sandwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Sandwich, England

Latest outage, problems and issue reports in Sandwich and nearby locations:

• 
  Mary-Elizabeth (@Mary_Harvey) reported 34 seconds ago from Margate, England

  @AskNationwide I can rephrase, Karen. My card was blocked because you suspected a breach in security; I now have to wait 5 working days for a new one. I have no means of paying for anything. Do you always leave customers high and dry so readily? #Nationwide

• 
  Michelle Vesey-Wells🔸️ (@Michevwells) reported 14 minutes ago from Chestfield, England

  @AskNationwide She tried this number and as it's automated it couldn't help and told her to go to a branch.

• 
  Michelle Vesey-Wells🔸️ (@Michevwells) reported 20 minutes ago from Chestfield, England

  @AskNationwide If I start at the beginning of the issue.We live a distance apart and my husband (her Son) is trying to take the place on the account of her deceased husband. We filled out the forms given by her branch and took them to our branch and now we have received this letter.

• 
  Mary-Elizabeth (@Mary_Harvey) reported 29 minutes ago from Margate, England

  @AskNationwide Have a very simple question to ask, which doesn't feature on your website or on telephone options. How do I get an answer seeing as you closed my branch last year? #nationwide

• 
  Mary-Elizabeth (@Mary_Harvey) reported 49 minutes ago from Margate, England

  @AskNationwide I can rephrase. My card was blocked because you suspected a breach in security; I now have to wait 5 working days for a new one. I have no means of paying for anything. Do you always leave customers high and dry so readily?

• 
  Mary-Elizabeth (@Mary_Harvey) reported 51 minutes ago from Margate, England

  @AskNationwide Not used an ATM for many months. As someone clinically vulnerable it's something I avoid. I don't have Apple Pay either. Thank you Karen for your help.

• 
  Paulcorfe (@paulcorfe) reported 56 minutes ago from Margate, England

  @AskNationwide how do I get a replacement credit card? I've broken the contactless on mine. Thanks

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  pog 🦧🎷🐛 (@pogpoggfrog) reported 5 minutes ago

  @AskNationwide fix ur website i want my student just eat voucher code RIGHT NOW

• 
  SkhTrains (P) (@SkhTrains) reported 9 minutes ago

  @MichaelFra89678 @AskNationwide Used to be able to get it with just a current account, now it's either a mortgage or savings. @AskNationwide have let themselves down over this. Basically saying you're only worthy of a thank you if you're well off. Rest of us mean nothing to them.

• 
  Mr Ransley (@Yellowtillidie) reported 13 minutes ago

  @AskNationwide You got this issue again today?

• 
  Duncan Gillespie (@DuncsGillespie) reported 14 minutes ago

  A big SO to the customer service @AskNationwide Orpington in setting up my Member Exclusive Bond.Other banks will just tell you to go home and do it online.But in branch it’s quick and more importantly safer, as it gives customers peace of mind from making mistakes #nationwide 🙌🏻

• 
  Glen Smith (@Glenthecarp) reported 16 minutes ago

  Trying to open a Flex Current account online, but getting an error message that says the problem is your end. Are you aware of this? @AskNationwide

• 
  Fiona Cameron 🇪🇺💚🤍💜🐇🐈‍⬛🖋 (@fionacamwriter) reported 16 minutes ago

  @AskNationwide Despite all your TV advertising re customer service, it appears to be non-existent. Impossible to get past the AI bot to reach your ‘dedicated teams’. They are dedicated to being uncontactable, it seems. I’ll be looking for recommendations about banks which do actually care…

• 
  Elizabeth Mistry (@ElizabethMistry) reported 17 minutes ago

  @Sureena4WNE Really good to see another branch of @AskNationwide in Wednesfield Hoping this one will also offer support for people (you don’t have to be a customer) with concerns about #Dementia

• 
  Michelle Bills (@shellbills) reported 18 minutes ago

  @AskNationwide is there an issue with incomingand outgoing payments waiting for money to go in

• 
  Johnboy Scott 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Johnboy014) reported 20 minutes ago

  @AskNationwide Thank you for the £100. A loyal customer 👍 Oops,not a loyal customer. At least the Ceo has a good bunch of 💷💷💷 🤔👏👏😡

• 
  Johnboy Scott 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Johnboy014) reported 21 minutes ago

  @AskNationwide SHOCKING customer service 😡😡😡😡😡😡