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Nationwide

Nationwide status: access issues and outage reports

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Full Outage Map
  • Nationwide generated 0 outage signals in the last 24 hours around Sandwich, including 0 direct reports.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sandwich, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sandwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Nationwide Issues Reports Near Sandwich, England

Latest outage, problems and issue reports in Sandwich and nearby locations:

  • Mary_Harvey
    Mary-Elizabeth (@Mary_Harvey) reported from Margate, England

    @AskNationwide I can rephrase. My card was blocked because you suspected a breach in security; I now have to wait 5 working days for a new one. I have no means of paying for anything. Do you always leave customers high and dry so readily?

  • paulcorfe
    Paulcorfe (@paulcorfe) reported from Margate, England

    @AskNationwide how do I get a replacement credit card? I've broken the contactless on mine. Thanks

  • Mary_Harvey
    Mary-Elizabeth (@Mary_Harvey) reported from Margate, England

    @AskNationwide I can rephrase, Karen. My card was blocked because you suspected a breach in security; I now have to wait 5 working days for a new one. I have no means of paying for anything. Do you always leave customers high and dry so readily? #Nationwide

  • Mary_Harvey
    Mary-Elizabeth (@Mary_Harvey) reported from Margate, England

    @AskNationwide Have a very simple question to ask, which doesn't feature on your website or on telephone options. How do I get an answer seeing as you closed my branch last year? #nationwide

  • Michevwells
    Michelle Vesey-Wells🔸️ (@Michevwells) reported from Chestfield, England

    @AskNationwide If I start at the beginning of the issue.We live a distance apart and my husband (her Son) is trying to take the place on the account of her deceased husband. We filled out the forms given by her branch and took them to our branch and now we have received this letter.

  • Mary_Harvey
    Mary-Elizabeth (@Mary_Harvey) reported from Margate, England

    @AskNationwide Not used an ATM for many months. As someone clinically vulnerable it's something I avoid. I don't have Apple Pay either. Thank you Karen for your help.

  • Michevwells
    Michelle Vesey-Wells🔸️ (@Michevwells) reported from Chestfield, England

    @AskNationwide She tried this number and as it's automated it couldn't help and told her to go to a branch.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • wanna_be_dj
    Matty M (@wanna_be_dj) reported

    @AskNationwide No correspondence from you and you send me a letter asking me to call you. NO!!!. I have left you because of how you treated me. You’ve now added charges onto my account and again, that’s down to you and the way you treated me. Remove charges and add 50% discount for the distress caused and the hassle for me to move banks and I’ll pay.

  • NEILNeilwhits
    PLOD WHITFIELD (@NEILNeilwhits) reported

    @AskNationwide my current debit card expires on 31st, New card in my possession, some of my site updates have accepted the changes, others will NOT - until expiry has passed- is this normal?

  • KevKumbaya
    Gooner Kev (@KevKumbaya) reported

    @AskNationwide hey guys. Great idea to start asking me to use a card reader to send money 👍 is it not enough that I’ve used a login, pin, password, faceID?!?? No I need a ******* card reader to send my nan £25. Is it 2001 again?! What a ******* joke

  • gameofmagnitude
    Name. (@gameofmagnitude) reported

    @Via_SocialMedia @AskNationwide **** that degeneracy right off.

  • StuMcalister
    Stu (@StuMcalister) reported

    @AskNationwide hello. I’m trying to cancel a direct debit I have with a long-standing supplier. Finding it tricky. Could you help me please?

  • dunfishin4
    Septic Skeptic Fella Русский мир иди на хуй! (@dunfishin4) reported

    @AskNationwide Unfortunately there are very few ways to talk with you when an issue arises. Like when an insurance company helps itself to £100s from my bank account because they took a renewal payment a week before the renewal date whilst I was in the process of trying to cancel my renewal.

  • ozzybn1989
    Jon B (@ozzybn1989) reported

    Hi @AskNationwide is your system all down again? Been trying for the last hour to register for online banking for my Aunt and it will not accept the code you keep sending her! Tbh she has had nothing but grief ever since she applied for the switch from Halifax…

  • carolerailton
    Carole Railton FRSA (@carolerailton) reported

    @Mattcarpfisher @AskNationwide Always had amazing service in branch. I have been trying all afternoon to get through to Aviva contact to give the details of my medical conditions. I have tried on line, on the phone, waiting on both occasions over 20 mins without further contact. What is happening. And when i have gone to one line it just gave me the website, which already i am holding onto but have had not response. And for your info. I went through the app to the chat box and they said they would get me a human but nothing happened and later i pressed 1 for a call back. Nothing. ****** the time i have spent without solving the problem is 3 hours. This is nuts i have a job and trying to do this is ridiculous. Such a shame it cant be done in the branch.

  • LuxuryMoon
    Heather Finlay 🕊️KPSS💚🤍💜 (@LuxuryMoon) reported

    @AskNationwide Your new style layout for online banking is very poor and much worse than the current one. I sent a message a couple of days ago saying that I don’t want to switch but received no reply. The old style holds the information on one page . With a grid format that makes it easier to see and find a transaction . The new one is all over the place , disorganised and forces me to scroll up and down constantly . It seems that you have gone for a system that suits your tech staff but not your actual customers How do I retain the old style? I feel so strongly about this that I will move to another bank if forced to use the new style

  • RLHobs
    Becky (@RLHobs) reported

    You are a great bank, but your app is awful. Constantly crashing. Please sort @AskNationwide