Nationwide status: access issues and outage reports

Problems in the last 24 hours in Saint Ives, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Saint Ives, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Saint Ives, England

Latest outage, problems and issue reports in Saint Ives and nearby locations:

• 
  Andrew Harmsworth FRAS 😷 (@harmsy) reported 17 minutes ago from Cambridgeshire, England

  @RevdCharles @AskNationwide Good guess. No, I know what it is, and they do it every few years so that our end date doesn’t come early. Profits before principles. Or “computer error” as they call it!

• 
  Andrew Harmsworth FRAS 😷 (@harmsy) reported 43 minutes ago from Oakington and Westwick, England

  Interest rate has gone up on our @AskNationwide mortgage, so of course our monthly payment has gone *down* £74 per month. Interest rates should go UP more often please! I think their software has a bug…

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Mollett (@CPFCmollett) reported 4 minutes ago

  @AskNationwide I have recently started getting statements for an ISA account however I was under the impression that I closed down all accounts with yourselves a long time ago. Your AI assistant is asking me to log in to online banking to receive help but I don’t have it to do so

• 
  Diana Kimpton (@dianakimpton) reported 5 minutes ago

  @AskNationwide I’ve already spent an hour on chat trying to log a complaint. Tortuously slow and very frustrating.

• 
  Jonathan Leigh (@LeighJonathan) reported 6 minutes ago

  @AskNationwide Nationwide say the website changes are in response to customer feedback. I'm a customer and I was not asked! The new online account format is appalling: the transaction type, description, and reference are not visible at a glance. Please leave the old format as an option.

• 
  John Williams (@PopeJohno1) reported 8 minutes ago

  @AskNationwide Mycard a valid card payment to Dominoes was declined why Yes I have the money in my account Now fix it Now & 2 pizzas meaty

• 
  sharlea’s ego told her to. (@perriepunchline) reported 9 minutes ago

  @AskNationwide Hi, I’m trying to make a BACS payment to someone new and it keeps saying there’s a technical problem.

• 
  Auntie Carol (@CarolKetchley) reported 9 minutes ago

  @GuruGryff @AskNationwide Martin Lewis always recommends First Direct for their customer service.

• 
  Kerry Leigh Kavannah (@Kezleigh) reported 10 minutes ago

  @AskNationwide I seem to be having issues with payments on my card and just had a call from 0800 464 3139. Please can someone assist me

• 
  Phi (@PhiMorsou) reported 16 minutes ago

  @AskNationwide hi Nationwide, why can't I transfer money from my account to revolut? It is saying there is an issue at your end

• 
  Sheridan Birtwistle (@twwooer) reported 26 minutes ago

  @AskNationwide very intrusive process logging into my account online just now. Question after question. ¿Who ******** thought this was a good idea? After the interrogation had to login again

• 
  . (@RMcG1991) reported 27 minutes ago

  @AskNationwide New Customer opened account last week, can't set up a Payee because "you can't verify me" despite me having a card reader Now logged in today amd all my pending transactions are showing as pending and completed leaving me with over £300 missing. Whats going on? Terrible start