Nationwide

Is Nationwide down in Oakington and Westwick, Cambridgeshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Oakington and Westwick, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Oakington and Westwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Oakington and Westwick, Cambridgeshire, England 05/08/2025 14:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Transactions (29%)

    Transactions (29%)

  3. Website (14%)

    Website (14%)

  4. Login (10%)

    Login (10%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Nationwide Issues Reports Near Oakington and Westwick, England

Latest outage, problems and issue reports in Oakington and Westwick and nearby locations:

  • harmsy Andrew Harmsworth FRAS 😷 (@harmsy) reported from Cambridgeshire, England

    @RevdCharles @AskNationwide Good guess. No, I know what it is, and they do it every few years so that our end date doesn’t come early. Profits before principles. Or “computer error” as they call it!

  • harmsy Andrew Harmsworth FRAS 😷 (@harmsy) reported from Oakington and Westwick, England

    Interest rate has gone up on our @AskNationwide mortgage, so of course our monthly payment has gone *down* £74 per month. Interest rates should go UP more often please! I think their software has a bug…

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • charlottemyford Ⓒⓗⓐⓡⓛⓘⓔ Ⓜⓐⓨ (@charlottemyford) reported

    @AskNationwide recently upgraded my account to a flex plus. New card has not arrived but my current one is no longer working. Just had to leave shop without my shopping 😭

  • TomCFC87 Tom Reed (@TomCFC87) reported

    @AskNationwide We have now passed the 4 hour mark. Getting pretty damned tired of this awful jazz hold music. When you call it a "24 hour" line is that how long it takes someone to answer?

  • LisaKea84738702 Lisa Kearney (@LisaKea84738702) reported

    @AskNationwide Neither were able to help. Perhaps you should stipulate that only VERY simple questions can be answered.

  • GregJCollins Gregory Collins (@GregJCollins) reported

    @AskNationwide I've just opened a Flex Direct account and transferred two direct debits. I was told I would receive a £150 cash back bonus but haven't received it yet. Please can you help sort this out?

  • McDona1d Iain McDonald (@McDona1d) reported

    @AskNationwide Case NBS 7658000 refers, phone initially went to LSG in May (yes May!) and now needing 3rd repair due to clear quality control issues. The poor communications, customer service (including Nationwide forgetting to pass on) and lack of ownership from Nationwide is unacceptable.

  • albaugh_er Eleanor New gov. needed (@albaugh_er) reported

    @AskNationwide The issue is you not accepting government documents with my NI number on them. You don’t recognise the paperwork I have and ask for an item that you can’t even name. And yet we have to reapply. Why would we continue and then apply for a mortgage.

  • james84085702 JB (@james84085702) reported

    @AskNationwide If you think this is an acceptable way to leave one of your long standing customers in the midst of a crime perpetrated against them then I dread to think what your customer care policies actually read like.

  • valeria_burge Valeria La Capria Cause of Serious Annoyance FBPE (@valeria_burge) reported

    @TripWilliam @AskNationwide Speak for yourself, I'm delighted they support the RNLI. Maybe read some of the information about the life saving work this volunteer organisation does, instead of regurgitating lies

  • McDona1d Iain McDonald (@McDona1d) reported

    @AskNationwide TBH you're not actually here to help at all, does your CEO Debbie Crosbie approve that your customer service team advise and confirm you don't provide decent customer service or resolve issues caused by your supply partners? No yet response again for 5 days - NBS 7658000 refers!

  • james84085702 JB (@james84085702) reported

    @AskNationwide No money in it. Some, but not all of this is down to the incompetencies or down right criminal activities of some of your employees on the fraud department. How am I supposed to get paid, make payments, buy materials for work, all while I have a blocked unusable bank account?