Nationwide status: access issues and outage reports

Problems in the last 24 hours in Rotherham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Rotherham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Rotherham, England

Latest outage, problems and issue reports in Rotherham and nearby locations:

• 
  Scotty (@ScottyG____) reported 11 minutes ago from Sheffield, England

  @AskNationwide payments down all day. Absolutely terrible.

• 
  Scotty (@ScottyG____) reported 21 minutes ago from Sheffield, England

  @AskNationwide problems with payments again!

• 
  Sarah (@Sarahmang) reported 36 minutes ago from Worksop, England

  @AskNationwide Think you were a bit late In communicating this out - I genuinely thought my employer hadn't paid me, luckily I don't live on the breadline and I have savings but for some people this could really cause problems.

• 
  Scotty (@ScottyG____) reported 44 minutes ago from Sheffield, England

  @AskNationwide payments down again? Money sent but transaction declining!

• 
  Scotty (@ScottyG____) reported 44 minutes ago from Sheffield, England

  @adamsolomons5 @AskNationwide Yes, they have finally admitted there is an issue. Complaint raised. Service appalling, third time in a week major outages.

• 
  Gemma Fox (@GemEFox) reported 58 minutes ago from Sheffield, England

  @AskNationwide What hasn't gone wrong. The latest is being able to get hold of the team dealing with our issue that they should have responded to 2 weeks ago. They will only contact solicitors via letter that has to be resent out!! Ive been a 'member' over 20 years and won't be for much longer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scunner Campbell🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇺🇦 (@Turbo_GSXR11) reported 1 minute ago

  @AskNationwide Post been and gone again. Still no card. App Chat isn't much help. Got an apology for inconvenience, wow. To be told a replacement of the replacement would take 5 working days. What sort of customer care is that? I can get a birthday card from Moonpig next day. @AskNationwide

• 
  Duncan Gillespie (@DuncsGillespie) reported 2 minutes ago

  A big SO to the customer service @AskNationwide Orpington in setting up my Member Exclusive Bond.Other banks will just tell you to go home and do it online.But in branch it’s quick and more importantly safer, as it gives customers peace of mind from making mistakes #nationwide 🙌🏻

• 
  Gooner Kev (@KevKumbaya) reported 5 minutes ago

  @AskNationwide hey guys. Great idea to start asking me to use a card reader to send money 👍 is it not enough that I’ve used a login, pin, password, faceID?!?? No I need a ******* card reader to send my nan £25. Is it 2001 again?! What a ******* joke

• 
  shite hawk (@warwick3090) reported 5 minutes ago

  My Mum passed away at the end of last month and trying to sort her financial affairs. I thought I'd closed her Bank account with @AskNationwide on the 9th July and was told I should hear from them in ten working days but heard nothing. 1/2

• 
  Name. (@gameofmagnitude) reported 5 minutes ago

  @Via_SocialMedia @AskNationwide **** that degeneracy right off.

• 
  Christopher Freeman (@cmdfreeman) reported 12 minutes ago

  @AskNationwide Now the banking app is down. You need to come clean with people. This is totally unacceptable.

• 
  Gemma H (@gem_gem14) reported 13 minutes ago

  @AskNationwide I have switched my bank over to you fully and still have no option setting up biometrics to remove card reader. Be coming an issue as can’t send my teenager funds if needed. How long after switching will this take to be an option?

• 
  Michael Bolton (@MichaelBoltonA) reported 13 minutes ago

  @AskNationwide Over 25 minuts on hold and still no answer - high call volumes - when did service become so poor?

• 
  Danny Hughes (@dannyjames2913) reported 15 minutes ago

  Hi i switched over to u on the 24th August and my direct debits have not been transferred over and ive got bills to pay which will now be late can u help @AskNationwide

• 
  Julie Carr (@mrscarrj) reported 15 minutes ago

  @ChelleChipato @AskNationwide Son had a similar experience with @AskNationwide Had been a customer since age 11, had correspondence from them asking for ID when he was 19. All he had was driving licence so they said he would lose access to his money. Had major panic attack in branch. Formal complaint made.