Nationwide status: access issues and outage reports

Problems in the last 24 hours in Rotherham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Rotherham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Rotherham, England

Latest outage, problems and issue reports in Rotherham and nearby locations:

• 
  Scotty (@ScottyG____) reported 16 minutes ago from Sheffield, England

  @AskNationwide payments down all day. Absolutely terrible.

• 
  Scotty (@ScottyG____) reported 39 minutes ago from Sheffield, England

  @AskNationwide payments down again? Money sent but transaction declining!

• 
  Sarah (@Sarahmang) reported 42 minutes ago from Worksop, England

  @AskNationwide Think you were a bit late In communicating this out - I genuinely thought my employer hadn't paid me, luckily I don't live on the breadline and I have savings but for some people this could really cause problems.

• 
  Scotty (@ScottyG____) reported 42 minutes ago from Sheffield, England

  @AskNationwide problems with payments again!

• 
  Gemma Fox (@GemEFox) reported 47 minutes ago from Sheffield, England

  @AskNationwide What hasn't gone wrong. The latest is being able to get hold of the team dealing with our issue that they should have responded to 2 weeks ago. They will only contact solicitors via letter that has to be resent out!! Ive been a 'member' over 20 years and won't be for much longer.

• 
  Scotty (@ScottyG____) reported 49 minutes ago from Sheffield, England

  @adamsolomons5 @AskNationwide Yes, they have finally admitted there is an issue. Complaint raised. Service appalling, third time in a week major outages.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  georgina brown (@georginabrown7) reported 12 minutes ago

  @AskNationwide have been unable to transfer any money out of my account for 10 days. Always getting an error message- have been on live chat 3 times and nobody able to fix this issue This is not good enough. I will have bills bouncing from another account if I cannot transfer

• 
  Firetrapdiva (@ItsOnlyStubbsy) reported 12 minutes ago

  @AskNationwide That'd be great if you didn't delete people's accounts from the app & tell them to go in branch if they want money, but they're housebound & calling up gets you passed from department to department with no actual solution. We'll be moving banks as soon as this issue is resolved

• 
  Mary (@maryphillips22) reported 13 minutes ago

  @AskNationwide any updates? Can’t get through to telephone banking as you have a 50 minute wait time!! Your website says internet banking is working so why can’t I log in?

• 
  Gemma H (@gem_gem14) reported 13 minutes ago

  @AskNationwide I have switched my bank over to you fully and still have no option setting up biometrics to remove card reader. Be coming an issue as can’t send my teenager funds if needed. How long after switching will this take to be an option?

• 
  Mr Joshua (@MrMrJoshua) reported 14 minutes ago

  @AskNationwide Failure to Address My Needs as a Vulnerable Customer – 5 Months of Inadequate Service and Generic Responses.

• 
  D (@BFJD32) reported 16 minutes ago

  Is there a problem with standing orders as there should have been some leave my account today but nothing has @AskNationwide

• 
  Glen Smith (@Glenthecarp) reported 24 minutes ago

  Trying to open a Flex Current account online, but getting an error message that says the problem is your end. Are you aware of this? @AskNationwide

• 
  Danny Hughes (@dannyjames2913) reported 26 minutes ago

  Hi i switched over to u on the 24th August and my direct debits have not been transferred over and ive got bills to pay which will now be late can u help @AskNationwide

• 
  Alex Birch (@alexbirch1992) reported 28 minutes ago

  @AskNationwide @steph_wass Can confirm there is an issue - no pending payments from today and problems getting into the app

• 
  Amanda.H 👄 (@MissAHxx) reported 29 minutes ago

  Absolutely disgusted at the service i've received from @AskNationwide this morning. Cant send any money cause you've decided to do a card reader security check. The card reader that I havent used in 6 years even though ive passed ID and security checks