Nationwide

Is Nationwide down in Queensferry, Edinburgh, Scotland?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Queensferry, Scotland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Queensferry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Queensferry, Edinburgh, Scotland 12/10/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Nationwide Issues Reports Near Queensferry, Scotland

Latest outage, problems and issue reports in Queensferry and nearby locations:

  • 44dbarc David Barclay (@44dbarc) reported from Kirkcaldy, Scotland

    @AskNationwide I'm having frequent problems with Google pay and my registered flex account card which is declined every 6th transaction. Is this normal given we have to use this multiple times a day. For small amounts nowhere near the £100 limit

  • Beleza_Rach Rachael Santangelo (@Beleza_Rach) reported from Edinburgh, Scotland

    @AskNationwide Come on now. So all these merchants are the problem but they accept my bank of Scotland debit card and santander one no problem. The problem is most definitely with yourselves

  • 44dbarc David Barclay (@44dbarc) reported from Kirkcaldy, Scotland

    @AskNationwide The issue is the contactless phone payments not the card. I rarely carry cards now. Doesn't look like there is an answer to this at present other than always carrying card and phone. Makes Samsung and Google pay pointless as a result

  • Beleza_Rach Rachael Santangelo (@Beleza_Rach) reported from Edinburgh, Scotland

    @AskNationwide I've tried before. They just say no block on card..I appreciate security is important but often I end up using another providers card and just transfer the money

  • steph_ashford Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland

    @AskNationwide Hello. I think there's a problem with the deposit slot on the external machine at your South St Andrew Street, Edinburgh branch. I've had a cheque and notes returned, bunched up, twice over the last 2 weeks.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • TradeUnionFairy Natalie Chadwick (@TradeUnionFairy) reported from Borough of Torbay, England

    @AskNationwide are there any current issues with authorisation online?

  • nantlais_mostyn Roger Stone BEM (@nantlais_mostyn) reported

    @AskNationwide having failed to get through to your call centre I now have to drive 30 miles to reach a branch. Very poor customer service. I’ve been a customer of yours for 35 years. Not good enough.

  • vickymiller7 vickyharvey (@vickymiller7) reported

    @AskNationwide This is for lost or stolen or suspected fraud not a payment issue !

  • sidrah85 Sidrah Liaqat (@sidrah85) reported

    @AskNationwide bug in your app? After viewing my account& trying to go to the 'home' display, I get an error that the app needs to restart. Makes me log back in each time. Incredibly frustrating

  • cricketfan82 🇺🇦 🇬🇧🇪🇺 (@cricketfan82) reported

    @AskNationwide Don't worry. I've just rang customer service who are no help whatsoever. I will go elsewhere.

  • Schadenfreudian Chris Topher 💀 (@Schadenfreudian) reported

    Adverts from @AskNationwide: "We're here to help in these concerning times". Actual Nationwide: "We've sided with your energy company who quadrupled your Direct Debit without your consent and we won't be refunding you. We believe this is fair, but please don't leave us". Wow.

  • shirleyjones999 shirley jones (@shirleyjones999) reported

    @AskNationwide 2 switch dates now Nationwide missed. No communication to me whatsoever! Takes ages to get thru on phone to find out what's going on then they can't actually deal with it as they email switch team who never get back to me 🤬 Branch who persuaded me to switch say can't help. 🤬

  • Lisaj_mc LISA ❤️ (@Lisaj_mc) reported

    @AskNationwide any issues logging into your app? I’ve had spinning wheel of doom for a while now. 😬🙈

  • forever_winter3 Holly 🪩🫶🏻 (@forever_winter3) reported

    @AskNationwide I don’t need a reminder. I’m just wondering why it’s not working

  • shirleyjones999 shirley jones (@shirleyjones999) reported

    @mgslucas @AskNationwide Having similar problems. Sick of Nationwide. No one gets back to you & can't get thru on phone, then when you do all they can do is email switch team who don't get back to you. Phoned & automated service says they're not taking calls & immediately cuts you off. Shocking service.