Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, website and mobile app.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Queensferry, including 0 direct reports.
- The most common problems reported in this area mention Website.
- Website (100%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Queensferry, Scotland
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Queensferry, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 12: Problems at Nationwide
Nationwide is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Queensferry, Scotland
The most recent Nationwide outage reports came from the following cities: Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Kirkcaldy
|
Website | 29 days ago |
|
Livingston
|
Website | 3 months ago |
|
Edinburgh
|
Login | 3 months ago |
|
Edinburgh
|
Transactions | 4 months ago |
|
Dunfermline
|
Mobile App | 6 months ago |
|
Edinburgh
|
Website | 7 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Queensferry, Scotland
Latest outage, problems and issue reports in Queensferry and nearby locations:
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Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland@AskNationwide Hello. I think there's a problem with the deposit slot on the external machine at your South St Andrew Street, Edinburgh branch. I've had a cheque and notes returned, bunched up, twice over the last 2 weeks.
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Rachael Santangelo (@Beleza_Rach) reported from Edinburgh, Scotland@AskNationwide I've tried before. They just say no block on card..I appreciate security is important but often I end up using another providers card and just transfer the money
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Rachael Santangelo (@Beleza_Rach) reported from Edinburgh, Scotland@AskNationwide Come on now. So all these merchants are the problem but they accept my bank of Scotland debit card and santander one no problem. The problem is most definitely with yourselves
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David Barclay (@44dbarc) reported from Kirkcaldy, Scotland@AskNationwide The issue is the contactless phone payments not the card. I rarely carry cards now. Doesn't look like there is an answer to this at present other than always carrying card and phone. Makes Samsung and Google pay pointless as a result
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David Barclay (@44dbarc) reported from Kirkcaldy, Scotland@AskNationwide I'm having frequent problems with Google pay and my registered flex account card which is declined every 6th transaction. Is this normal given we have to use this multiple times a day. For small amounts nowhere near the £100 limit
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Ric M. (@revoraman) reported@AskNationwide What a bunch of absolutely useless ppl who man their Hlp Lines r. US site #CleanupPictures auto-renews without warning. They then hide behind screens such as Contact@support refusing to acknowledge. #Nationwide response? 'We cannot help. Have u tried to reach them?
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Corin Messer (@CorinMesser) reported@AskNationwide Maybe it would help if I noted that none of our details have changed and our cover level hasn't changed and the Bank of England inflation calculator suggests our August 2025 premium of £626.30 should have increased to £638.75 not £987.00. Perhaps £987.00 was just a typo?
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Noah's nan 🩷 (@Noahjames_nan) reported@AskNationwide Thank you, I put the phone down on them as I was sure it was a scam but wanted to be sure!
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Shelly Lopezespejo (@chelllopez) reported@AskNationwide despite being a loyal customer for over 30yrs got letter yesterday saying my overdraft is being removed with a months notice, if I go into payment plan it affects credit rating. Disgusting treatment, am livid and will be leaving you!!
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Dr Barney Craggs FCIIS (@barneyc) reportedIt's 2026 @AskNationwide why are we still blatting confidential docs around by email and not a sensible secure file transfer service?!
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Jasmin Keppie (@JasminKeppie) reportedBeen loyal customer to @AskNationwide for 16 years but having two current accounts with them every year and because I can’t afford to save not getting the £100 bonus totally has put me off banking with them now.
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ian ross (@ianross48395988) reported@AskNationwide I am a director of a Landscaping company. After spending hours arranging a contract with a Nationwide customer whom I met at his home had lenghty discussions and agreed a contract he signed and asked to proceed. NATIONWIDE text him, called him witheld Payment! Said it was a SCAM!
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Eda Gumush (@cicekeda73) reported@AskNationwide are your online services not working? Your status says normal but I’m having trouble transferring money into accounts from one account into another? Please help
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Matty M (@wanna_be_dj) reported@AskNationwide just received a letter from you stating you’re removing my overdraft and you’re giving me 30 days to pay it off??? Shocking service from the ‘peoples’ bank. Never been over my over draft. Don’t live in my overdraft have 3k a month go in and you’re doing this. How can you even be allowed to do it. Time to move banks.
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Chris (@Sparky2504) reportedHi @AskNationwide The app isn’t working for me either! It hasn’t been working since last night. Keeps saying “Something went wrong”. I have restarted the app and also uninstalled and reinstalled it. Still doesn’t work.