Nationwide

Is Nationwide down in Queensferry, Edinburgh, Scotland?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Queensferry, Scotland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Queensferry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Queensferry, Edinburgh, Scotland 12/17/2025 15:10

December 17: Problems at Nationwide

Nationwide is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Queensferry, Edinburgh, Scotland

The most recent Nationwide outage reports came from the following cities: Edinburgh.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Website
United KingdomEdinburgh Website
United KingdomEdinburgh Website
United KingdomEdinburgh Website
United KingdomEdinburgh Transfer
United KingdomBo’ness Transfer

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Queensferry, Scotland

Latest outage, problems and issue reports in Queensferry and nearby locations:

  • 44dbarc David Barclay (@44dbarc) reported from Kirkcaldy, Scotland

    @AskNationwide The issue is the contactless phone payments not the card. I rarely carry cards now. Doesn't look like there is an answer to this at present other than always carrying card and phone. Makes Samsung and Google pay pointless as a result

  • Beleza_Rach Rachael Santangelo (@Beleza_Rach) reported from Edinburgh, Scotland

    @AskNationwide I've tried before. They just say no block on card..I appreciate security is important but often I end up using another providers card and just transfer the money

  • 44dbarc David Barclay (@44dbarc) reported from Kirkcaldy, Scotland

    @AskNationwide I'm having frequent problems with Google pay and my registered flex account card which is declined every 6th transaction. Is this normal given we have to use this multiple times a day. For small amounts nowhere near the £100 limit

  • Beleza_Rach Rachael Santangelo (@Beleza_Rach) reported from Edinburgh, Scotland

    @AskNationwide Come on now. So all these merchants are the problem but they accept my bank of Scotland debit card and santander one no problem. The problem is most definitely with yourselves

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • benjpo ben (@benjpo) reported

    @AskNationwide there’s an issue with your mortgage application system where you cannot upload documents. It’s been ongoing for a while. I’m thinking of going with another provider as the fix date is vague & rates are going up. There’s apparently no other way of uploading the doc

  • Ksam8 Kelly (@Ksam8) reported

    @AskNationwide I have tried that and it's still not working 😕

  • JoeXLad Joe Wilson (@JoeXLad) reported

    @AskNationwide Yeah but if you didn’t have this terrible feature on the app, I wouldn’t need to call up.

  • sarahmccarten Sarah McCarten-Williams (@sarahmccarten) reported

    @AskNationwide But it hasn't been! that's the problem.

  • Tenerifetim10 Sunny Bhoy (@Tenerifetim10) reported

    @AskNationwide But is there a big discrepancy in the value of the support ?

  • myhandle97 Andy Helm (@myhandle97) reported

    @AskNationwide The current account switching service appears to be down, tried a few times today, would like to get a switch done whilst the offer is open

  • Ksam8 Kelly (@Ksam8) reported

    @AskNationwide Hi, my mobile banking app is not updating my account balances as soon as I make a transfer! I have to keep logging back in for balances to update. I have re-installed the app and am having the same issues. Same for family members - how can we get this sorted out?

  • ArianeFortin Ariane Fortin (@ArianeFortin) reported

    @AskNationwide Sally, this is no help because it’s 1-2 hours wait and you get cut off. I don’t have all that time to wait for every time the bank makes an error. All my payees are in duplicate and some have already been paid twice today.

  • bouttell_anne Anne b (@bouttell_anne) reported

    @AskNationwide do your debit cards support the £100 contactless payment?

  • miriamgardiner miriam (@miriamgardiner) reported

    @AskNationwide the worst customer experience I have ever had!