Nationwide status: access issues and outage reports

Problems in the last 24 hours in Poulton-le-Fylde, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Poulton-le-Fylde, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Poulton-le-Fylde, England

Latest outage, problems and issue reports in Poulton-le-Fylde and nearby locations:

• 
  EnchantedMagick (@Playtime8978) reported 31 seconds ago from Blackpool, England

  @AskNationwide @JadeJenkins_xo That’s been and gone. It’s tiresome. We need to be able,to,but groceries, get petrol to get to my medical appointment today, let alone the fact it’s NYE, is there going to be regular issues, twice in less than two weeks is shocking,

• 
  EnchantedMagick (@Playtime8978) reported 49 minutes ago from Blackpool, England

  @AskNationwide @independencekat Are you all bots as the same response to every query is downright insulting, folk are already more than aware of your shambolic incompetence we do not need telling, folk are asking for help

• 
  EnchantedMagick (@Playtime8978) reported 52 minutes ago from Blackpool, England

  @AskNationwide @j_cassin12 Short delay? Like it was before Christmas when we were left without money with no updates, no indication of what was going on, no explanation of what actually happened, and now a just over a week later you have issues again?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Diana Kimpton (@dianakimpton) reported 5 minutes ago

  @AskNationwide I’ve already called. That’s why I know there really is a problem. You aren’t doing anything to warn customers about it so I thought I’d do it myself.

• 
  Jordan (@JordanPostingX) reported 5 minutes ago

  @AskNationwide No, I can't do that as your bank has a stupid policy where you need the bank card to access interentet banking. Your phone lines are also useless as it's a robot who keeps saying the same thing over and over. Really unhelpful response at a very stressful time.

• 
  Steve Hammal (@hammal6474) reported 11 minutes ago

  @AskNationwide I will, thanks. The manager in question needs to be removed from any customer facing role if persecuting old and vulnerable people is what she classes as doing her job 🤬🤬🤬

• 
  Soft Touch (@baghcat) reported 12 minutes ago

  Hey @AskNationwide it's MY MONEY! Restricting access to online banking unless I answer a load of invasive questions, some of which I cannot answer due to not being psychic is a huge stresser and a great way to have me terminate my 40 year old account. WELL DONE YOU. (NOT)

• 
  Wayne Robertson (@2024Wayne) reported 13 minutes ago

  @AskNationwide can someone at nationwide help me get the money returned from my old closed account back to the Zopa account it was sent from the bank chat team were inconsistent and unhelpful over the last 2 weeks getting desperate now

• 
  Susan Jarvis (@AttonSusan) reported 14 minutes ago

  @AskNationwide Is this a continuation of the technical issues being experienced all over the long Easter weekend? I have several accounts with Nationwide and have never been cancelled due to "the results of [your] final checks"! (Whatever they are...)

• 
  Kellie (@xKellieLou) reported 16 minutes ago

  @AskNationwide So you can talk your way out of it, I don't think so. I am emailed a complaint - you don't know how much this has affected me as a customer.

• 
  lm210 (@mm219009) reported 17 minutes ago

  @AskNationwide hi, any known phone line issues? I’ve phoned twice and got cut off after being on hold for 6 minutes both times. Selected call back option and I’ve been hung up on again when the advisor phoned me back!

• 
  Ash Davidson (@AshDavidsonUK) reported 17 minutes ago

  @financefraz @AskNationwide Its a shame @AskNationwide are poor at managing customers though. I was with them 30 years (Nana opened it) and when I went for a mortgage (already had one for 7 years). My DIP was rejected 'due to a technical error' I got a in person appointment for it to be rejected again due to the same error. 2X hard searches on my credit score. Got a better mortgage elsewhere in the end.

• 
  Jasmin Keppie (@JasminKeppie) reported 20 minutes ago

  Been loyal customer to @AskNationwide for 16 years but having two current accounts with them every year and because I can’t afford to save not getting the £100 bonus totally has put me off banking with them now.