Nationwide status: access issues and outage reports

Problems in the last 24 hours in Poulton-le-Fylde, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Poulton-le-Fylde, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Poulton-le-Fylde, England

Latest outage, problems and issue reports in Poulton-le-Fylde and nearby locations:

• 
  EnchantedMagick (@Playtime8978) reported 7 minutes ago from Blackpool, England

  @AskNationwide @JadeJenkins_xo That’s been and gone. It’s tiresome. We need to be able,to,but groceries, get petrol to get to my medical appointment today, let alone the fact it’s NYE, is there going to be regular issues, twice in less than two weeks is shocking,

• 
  EnchantedMagick (@Playtime8978) reported 13 minutes ago from Blackpool, England

  @AskNationwide @independencekat Are you all bots as the same response to every query is downright insulting, folk are already more than aware of your shambolic incompetence we do not need telling, folk are asking for help

• 
  EnchantedMagick (@Playtime8978) reported 23 minutes ago from Blackpool, England

  @AskNationwide @j_cassin12 Short delay? Like it was before Christmas when we were left without money with no updates, no indication of what was going on, no explanation of what actually happened, and now a just over a week later you have issues again?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Noah's nan 🩷 (@Noahjames_nan) reported 45 seconds ago

  @AskNationwide Thank you, I put the phone down on them as I was sure it was a scam but wanted to be sure!

• 
  Soft Touch (@baghcat) reported 9 minutes ago

  Hey @AskNationwide it's MY MONEY! Restricting access to online banking unless I answer a load of invasive questions, some of which I cannot answer due to not being psychic is a huge stresser and a great way to have me terminate my 40 year old account. WELL DONE YOU. (NOT)

• 
  @LW89Pics (@LW89pics) reported 11 minutes ago

  Well done @AskNationwide for having a terrible online banking system that's stopping me from sorting out my finances. Whoever designs these things are sadistic.

• 
  Jordan (@JordanPostingX) reported 11 minutes ago

  @AskNationwide It was a simple query. Some people can't even do simple tasks. Quit your job and let someone else do it that actually wants to help customers. I don't need to call up and give my blood group, star sign, favourite colour etc for you to tell me whether you use 1st or 2nd class mail

• 
  Neve (@nevesunhappy) reported 11 minutes ago

  @AskNationwide app down? I cannot pay for anything from my phone, the app says my account does not exist ..

• 
  Sheridan Birtwistle (@twwooer) reported 12 minutes ago

  @AskNationwide UK National Cyber Security Centre recommends passkeys. Nationwide does not appear to have issued a statement about why it does not use them for banking. As your customer I would like a statement please about when you will adopt passkeys

• 
  Wayne Robertson (@2024Wayne) reported 14 minutes ago

  @AskNationwide Your phone and web chat teams haven’t been very good in the past and it’s taken Tracy M to get things sorted last time o had issues that the web and phone teams didn’t sort !

• 
  Kaarin (@Kaarin007) reported 16 minutes ago

  @AskNationwide I lost a better interest rate because your processes are antiquated, if not down right illegal! 2 months to sort out a very small mortgage and it's caused so much stress. Complaints couldn't even tell me when a decision was made & the letter I never received @Debbiecrosbie1

• 
  World Carrot Museum 🥕 (@carrotmuseum) reported 16 minutes ago

  @AskNationwide Now that Virgin Money is full part of Nationwide why can't I access your ISA rates as a Virgin customer? e.g 1 year fix 4.5% Virgin is 4.22%

• 
  Robstar 🚀 (@roballport) reported 16 minutes ago

  @AskNationwide Your mobile app is great, your in branch customer service is spectacular. Your internet banking site however is awful, looking like it's from the early 2000's. Logging on to internet banking feels like I'm dealing with a different company🫤