Nationwide status: access issues and outage reports

Problems in the last 24 hours in Poulton-le-Fylde, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Poulton-le-Fylde, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Poulton-le-Fylde, England

Latest outage, problems and issue reports in Poulton-le-Fylde and nearby locations:

• 
  EnchantedMagick (@Playtime8978) reported 25 minutes ago from Blackpool, England

  @AskNationwide @JadeJenkins_xo That’s been and gone. It’s tiresome. We need to be able,to,but groceries, get petrol to get to my medical appointment today, let alone the fact it’s NYE, is there going to be regular issues, twice in less than two weeks is shocking,

• 
  EnchantedMagick (@Playtime8978) reported 31 minutes ago from Blackpool, England

  @AskNationwide @j_cassin12 Short delay? Like it was before Christmas when we were left without money with no updates, no indication of what was going on, no explanation of what actually happened, and now a just over a week later you have issues again?

• 
  EnchantedMagick (@Playtime8978) reported 56 minutes ago from Blackpool, England

  @AskNationwide @independencekat Are you all bots as the same response to every query is downright insulting, folk are already more than aware of your shambolic incompetence we do not need telling, folk are asking for help

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gillian Perris (@GillianPerris) reported 5 minutes ago

  @AskNationwide I've been on hold on the phone for an hour and on hold with a chat bot for 30 mins who then cut me off and still no answer to my question. Poor customer services. Any ideas how I can speak to a real person to answer my simple question?

• 
  Jennifer Curle (@jennifer_curle) reported 6 minutes ago

  @AskNationwide hi Nationwide. I am unable to renew my ISA online due to ‘technical difficulties’ your website is experiencing. Tried multiple times, different devices and browsers. Now going to miss out on using my ISA allowance due to your ‘technical issues’.

• 
  Sheridan Birtwistle (@twwooer) reported 10 minutes ago

  @AskNationwide very intrusive process logging into my account online just now. Question after question. ¿Who ******** thought this was a good idea? After the interrogation had to login again

• 
  Darren Woods (@spinneywoods) reported 10 minutes ago

  @AskNationwide must say very unhelpful with a concern about my account not good customer service

• 
  #Dalekphobia a.k.a. #anti_Dalek_hatred tsar (@bindon) reported 16 minutes ago

  @AskNationwide The "new look" on the customer web portal is atrocious. You must create an option to keep the previous format permanently! I would switch banks, but I've been a customer for 40 years. Hopefully you will get over whatever it is ur design team are going thru & go back to how it was

• 
  Jagerman (@jagerman213) reported 17 minutes ago

  @AskNationwide I’ve opened a new account and sent money to this account from my old bank account. But I cannot transfer the money back to my original account which is a Lloyds account. It comes up with ‘we are experiencing a technical problem’.

• 
  𝐂𝐥𝐥𝐫. Marc 𝐓𝐢𝐞𝐫𝐧𝐞𝐲 (@MarcTierneyNews) reported 20 minutes ago

  If #Nationwide insist on closing their branches during the working day. The least they can do is make sure they have enough receipts in their ATM. @AskNationwide #Haverfordwest

• 
  Timmy Mac (@TimMcElligott4) reported 20 minutes ago

  Last year @AskNationwide gave me £50 as a thank you Today they sent me an email telling me my account has been closed!! WTF!!! What about the money, including the £50, I have in it?????

• 
  Karen (@mooramana) reported 21 minutes ago

  @GuruGryff @AskNationwide First Direct! Been with them since inception. Never had a problem always available always helpful

• 
  Garfies (@Garfies) reported 21 minutes ago

  @AskNationwide just to let you know the app update says you can close savings accounts within app …. You can’t… he redirects to website.. Regards Pete