Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 12/17/2025 13:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • jayaardee7 Jay Aardee (@jayaardee7) reported

    @AskNationwide are you having problems woke up to none of my accounts being available we are working on this as quick as possible

  • tiara__johnson Tiara Johnson (@tiara__johnson) reported

    @AskNationwide I just made a purchase online. The first time, it failed (I got Error 404 on their site), yet the money was taken from my account. Then, it went through, but the money was taken again. Now, I have 2 transactions in my pending transactions for the same amount.

  • ZaaaaraT Zara (@ZaaaaraT) reported

    @AskNationwide I set up a one off payment to a new payee yesterday for today, but hasn’t left my account yet. If I call would someone be able to help me work out why? Or could they come out at anytime today?

  • cantliff9 Jonathan Cantliff (@cantliff9) reported

    @AskNationwide So now, how do I shut this account down because it's going to be useless to me if I cant switch everything from my old nationwide account

  • jayaardee7 Jay Aardee (@jayaardee7) reported

    @AskNationwide Nothing showing on my accounts have you a problem

  • exIFA_Dave Dave Firman #KBO 〓〓 (@exIFA_Dave) reported

    @AskNationwide Cautiously, at first… then with joy if it’s not a scam / error.

  • purrplepumpkinn *purplepumpkin* (@purrplepumpkinn) reported

    .@AskNationwide Very disappointing to see that the only way to contact you for help when in ill health is by phone or in branch. What about when you are really not able to talk or leave the house? #MentalHealth #MentalHealthAwareness #financialservices

  • KnellTaylor Lucy Knell-Taylor (@KnellTaylor) reported

    @AskNationwide An iPhone 11. No error message but same as before, when I try to open the app I get a blank screen. So I offload and re download and go through the whole process of re-entering my customer details and one time code. Done it 3x already this week!

  • bhavin_me Bhavin Parmar (@bhavin_me) reported

    @AskNationwide hi I need my banking statements from 2012-2013 I was trying to contact on phone and chat not received any help

  • ryanwetwilly Ryan Williams (@ryanwetwilly) reported

    @AskNationwide I’d rather you worked on fixing the issue of your app not opening. It’s been months now. Not good enough. Release a fix!