Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 01/25/2026 04:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (28%)

    Website (28%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Jacklavery Jacqueline phillips (@Jacklavery) reported

    @AskNationwide my current account is showing on the app how do I access my credit card details

  • hanpan_3 HomegrownbyHan (@hanpan_3) reported

    @AskNationwide hi, I've had many problems with my card, I've just tried to unblock it and apparently I can't... what is going on? I'm getting tired of not being able to use my card.

  • owaink Owain Kimber (@owaink) reported

    Good morning @AskNationwide @Nationwide Please enlighten me why you won't accept PDF copies of bills issued by a utility company as proof of address? They are original documents and most billing is going paper free. Update your working processes to reflect reality please.

  • ChrisSmith_92 Christopher Smith (@ChrisSmith_92) reported

    @AskNationwide Hello I’m unable to access my app it says cannot secure connection is there an issue with the app? Thanks

  • satnammann5 satnam mann (@satnammann5) reported

    @AskNationwide Since making this known I have been approached by three others who are also experiencing same issues Going to see how much momentum this gets

  • GinnyBuckley Ginny Buckley 🇺🇦 (@GinnyBuckley) reported

    @Jarhead135i @AskNationwide My son was gesturing at me to put the phone down. I questioned if this was a scam or genuine and they ended the call.

  • dejiye dejiye (@dejiye) reported

    @AskNationwide now it’s 9:39 AM Saturday, I'm beginning to think , never - ending queue! Please help , where’s my salary !?

  • RunnerVi vi_runner (@RunnerVi) reported

    @AskNationwide - can I do a chargeback as I didn't get the service I've paid for?

  • steveparky69 Steve Parkinson (@steveparky69) reported

    @AskNationwide hi have you taken the picture from the front page log in on the app ? Mine is just a white screen with the logo on now when I log in

  • ZakariahJN Zak (@ZakariahJN) reported

    @AskNationwide hi, I want to set myself up as a limited company. Do you know if this is something that you can help me with, if I was to visit a branch in person?