Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 02/09/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (32%)

    Website (32%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (28%)

    Login (28%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Sammallahti Leo Sammallahti (@Sammallahti) reported

    @BertAW_Russell @AskNationwide Should look into it, pretty sure it was initiated top-down by the management so they could jump on the 1980s stock market speculation boom. Sampo is now the biggest owner of Nordea, while the biggest owners of Sampo are Finnish state investment and pension funds.

  • economic_lab Keith Taylor | Community Economic Development Lab (@economic_lab) reported

    @Sammallahti @BertAW_Russell @AskNationwide Agree. I say do both. But start first w mobilizing members, knowing that a year or two down the line one will advocate for national policy.

  • EmzH92 Emma H (@EmzH92) reported

    @AskNationwide you have sent me a new bank card which I have used a few times by chip and pin however the contactless doesn't work I can only pay contactless using my phone. Is there any way to fix this or will I need a new card?

  • Tabsterw8 Dr Angela Walsh (@Tabsterw8) reported

    @AskNationwide Lip service!

  • theclarehorne Clare Horne (@theclarehorne) reported

    @AskAmexUK still haven't fixed the connection between your app and the @AskNationwide app. Every month, I approve the transaction and get transferred back to your app and nothing happens. 3 months now. Not making it easy to be a customer.

  • RousselMeggy Meggy Roussel (@RousselMeggy) reported

    Okay @AskNationwide, this is not funny anymore. Every time I try to pay online, you block my card and I need to call you. I know I'm awesome but I wish I could order food without having to spend an hour on the phone...

  • clairejlhfc Claire Johnson (@clairejlhfc) reported

    @AskNationwide Oooops something isn't working. Please try again later or call 0345 ...... with a case number

  • steveparky69 Steve Parkinson (@steveparky69) reported

    @BecciThornton99 @AskNationwide I switched to nationwide all done in 7 days no problems. #nationwide

  • StuGib808 Stuart Gibson (@StuGib808) reported

    @AskNationwide no answer on phones. Can you help with a mortgage application here ?

  • Sammallahti Leo Sammallahti (@Sammallahti) reported

    @economic_lab @BertAW_Russell @AskNationwide Would be in support of this sort of a law, but would rather try to tackle it by organising the rank-and-file members of big and old co-ops to put forward a resolution to implement these sort of protections.