Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 01/23/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (28%)

    Website (28%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • M_Keeling Matthew Keeling (@M_Keeling) reported

    @IanWhiteford @AskNationwide Will do think lots of people are affected, direct debits just not working as normal

  • tweetwithfran Francisco (@tweetwithfran) reported

    @AskNationwide Come on guys, it’s been 13 hours since the issues began….

  • e_middlebrook Emma Middlebrook (@e_middlebrook) reported

    @My6Percent @AskNationwide Hmmm 3 strikes and all that. It might be time for a change. You can then benefit from some new customer offers with another bank.

  • LUVTHRILLS Nikita Ella (@LUVTHRILLS) reported

    @AskNationwide This issue has happened on an alarmingly frequent basis when customers are expecting salaries etc. It is not good enough Nationwide. You need to get your act together and find the source of this frequent issue! Unacceptable!

  • rd3106 RD 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@rd3106) reported

    @Its_CCHogan @daniellemaher13 @AskNationwide Have had no such issues with Starling Bank since opening an account

  • BlazeXmidnight XmidnightBlazeX (@BlazeXmidnight) reported

    @AskNationwide so I’ve been waiting for money that has been sent to me since 10am and still haven’t had a update has the issue be fixed and will I receive the money today?????

  • shard4y - (@shard4y) reported

    @AskNationwide in urgent need of help with my overdraft. The issues with incoming payments has not been resolved on my account. I have no cash available as today is payday and my rent in due tomorrow, please can someone help

  • nickilamb Nicki L (@nickilamb) reported

    @AskNationwide so if outgoing payments are working normally now why hasn’t my mortgage direct debit been taken today?

  • Bobb0__ Dave (@Bobb0__) reported

    @AskNationwide Because of your payment issues I've not had any electricity all day, I live on my own and I'm currently sitting in the dark. You've not done anything to help me. You shouldn't treat people like this when it's your issue.

  • MissKent_ ♡ j e s s i e ♡ (@MissKent_) reported

    @AskNationwide how long until this ‘technical issue’ is sorted?! You say Inbound payments are being processed but have you got a time scale? As many people have, still not received Pay and have bills, rent, food to pay for. I hope you will be compensating.