Is Nationwide down in Pontypool, Torfaen County Borough, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Pontypool, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (40%)
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Website (25%)
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Login (17%)
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Transactions (15%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
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Nationwide Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
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Stuart Anderson
(@stu_75) reported
from
Ringland, Wales
@AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Smith
(@SmAnders32) reported
from
Birmingham, England
.@AskNationwide why is bank transfer to my current acct taking so long? UK relative released funds 2 hrs ago, after his cheque didn't clear (he investigated and was told no problem with his cheque, but NWide told me problem was at his end) ?!
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Alan Johnson
(@alanjohnson03) reported
@AskNationwide Why not block betting sites, other crypto exchanges or stock market buys, they are as much of a risk to customers funds! If restrictions aren't lifted soon sadly you will be losing a customer of 30years. Restricting Binance has already cost me double by using other exchanges
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Cath 🇪🇺🚫HS2 #StoptheStink
(@wellycath) reported
@AskNationwide That's the problem though, you can't speak to anyone on the 03457 number you've suggested without putting account numbers in etc :-( Please could I DM you regarding the information that I need?
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Bryony Roberts 💙
(@brypie78) reported
@AskNationwide Are there plans to get rid of the card reader? Particularly for paying people who I've previously paid. I already have it set up for biometric log in on the app - it's a bit 2010 to then have to use a card reader too. Please say that's being updated! Thanks.
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India Grace Designs
(@IndiaGraceDsgns) reported
@AskNationwide No, I never prefer phones. I've been refreshing for ages. Wouldn't this all be so much simpler if I could do it for myself like I used to be able to do before some eejit decided to restrict access to the last 15 months only. I'd have finished that bit by now and you'd have peace
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India Grace Designs
(@IndiaGraceDsgns) reported
@AskNationwide That's no good to me now. I am doing my accounts now. I need to be able to see that info NOW. What possible use is restricting access to the last financial year in the overview? Could it possibly be more unhelpful. Which unthinking bigwig decided that it would be OK?
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NicoleK
(@NicoleK1508) reported
@AskNationwide I've been doing that all day - they told me my original bank has to cancel the switch which is apparently rubbish - it has to be the bank that initiated the switch. I don't want to go on another chat to receive MORE wrong advice!!!! There must be someone that can help me??
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Anthony
(@tankhead666) reported
Shocking service at @AskNationwide Aldgate branch. The City is at most 50% busy but the queue was long and service slow. I gave up.
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Hungry_Adam
(@AdamJm1990) reported
@AskNationwide I want to message you but your website directs me to your phone number, I would rather not call, how can I message for advice on account switching? And if I am eligible for the £125 bonus? Thanks
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TelMickle
(@boy_sitness) reported
@AskNationwide I cant get an answer, can i walk into a branch and ask someone to help?