Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 12/22/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

  4. Transactions (15%)

    Transactions (15%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • jfoz666 J (@jfoz666) reported

    @AskNationwide Why make an issue about it? The rest of us just get on with our lives and respect other peoples opinions and views.

  • just_jahmez Just Jahmez (@just_jahmez) reported

    @AskNationwide Yawn, yet another organisation jumping on the woke agenda.... One word, PUKE! If you really want to help ordinary people, what about promoting a campaign to highlight the dangers of Knife crime or the misery caused by Pakistani Grooming gangs?

  • IkebukuroIce Ikebukuro (@IkebukuroIce) reported

    @hmmbwav @AskNationwide Got a problem with that?

  • cpbrfc Chris P (@cpbrfc) reported

    @AskNationwide is part of you're website down? I'm trying to switch my mortgage online but it keeps saying the page is unavailable

  • StevenCollis Steven Collis (@StevenCollis) reported

    @AskNationwide I have a new phone and set up Google pay/Google wallet successfully. However,I keep being declined and have to use the plastic card. What do I need to do to fix it?

  • misterandrew Mister Andrew (@misterandrew) reported

    @AskNationwide Most people expect a bank to be run by competent adults, Not require children to support their new ideologies!

  • GemmaFry11 Gemma Fry (@GemmaFry11) reported

    @AskNationwide Yes it is - also I have tried to access the app for approx 24 hrs and it isn’t opening is there an issue? Thanks

  • weechoukie Sandy girl 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 (@weechoukie) reported

    @AskNationwide Who isn’t getting respect - creating a word salad about respect is not what banks are for. Give Grassroots football money but stop implying we are all terrible people .

  • VariusNefarius PJR (@VariusNefarius) reported

    @Rugbychick84 @AskNationwide They are there to help out with loans, mortgages, investments, insurance etc etc. Not to tell people how to behave ffs, stop being pedantic

  • KennyCo03949267 Kenny Cook (@KennyCo03949267) reported

    @AskNationwide I have complained & it’s been ongoing since May ! Your customer assistance teams don’t work weekends so I’m goosed again. Assured the problem was fixed but nope another blunder. Maybe if I used crayons & nice words someone would help!