Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 12/16/2025 08:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • shanley64 Paul Shanley (@shanley64) reported

    @AskNationwide shambles your online payments are down again!. Any timeframe on when they’ll be back up?

  • yebrow Dawnie (@yebrow) reported

    @AskNationwide why do you keep having problems with payments going into people's accounts? This is getting beyond ridiculous!

  • BtcStonks Leaky Wallet (@BtcStonks) reported

    @AskNationwide #nationwidetheives lets get this trending then maybe they will do something about their customer service and payment services. #nationwidecrooks

  • ricoharena96 Owen David Coe (@ricoharena96) reported

    @AskNationwide It's not good enough. I've been with Nationwide for 3 weeks and have no idea why I moved to you to be honest. Your customer service stinks. My mum's been with you for years and that's why I did it. This can't be allowed to happen again

  • xo__alisha leeeesh😶‍🌫️ (@xo__alisha) reported

    always an inconvenience with @AskNationwide. week after week there’s always payment issues. how long do we have to wait now to receive payments? I can’t even transfer money in confidence 😤😤

  • BtcStonks Leaky Wallet (@BtcStonks) reported

    @AskNationwide Weve had issues since start of november and have been promised by director will be sorted and cleared by 7th Jan, will keep customers posted as to weather they stay true, most likley wont. Have been holsing considerable amout for 2 months with out paying just excause and lies

  • DZN_LFE ZEE (@DZN_LFE) reported

    @AskNationwide IS THIS AN ACCEPTABLE WAY FOR A BUSINESS TO CONDUCT ITSELF? PAYMENT DELAYS? PLEASE FIX THIS NOW!!!

  • TopLad90 Matthew McNamara (@TopLad90) reported

    @AskNationwide Yet again nationwide isn't working. Moving banks this week. You people are a joke

  • Jakesouthlondon Jake (@Jakesouthlondon) reported

    @AskNationwide 3 weeks in a row problems with nationwide. Not good as I need everything running for work. You should be honest with your customers, as this isn't a one off its weekly. #nationwide

  • Daniell75458142 Danii diskko (@Daniell75458142) reported

    @AskNationwide @MisterDavey1 Absolute rubbish. What security risk does admitting there is a technical glitch or (as I strongly suspect) a staffing issue delaying processing?!. You can't REPEATEDLY cause the same problem for people accessing their OWN money with no explanation. Do you WANT to lose customers?!