Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 03/17/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Login (32%)

    Login (32%)

  2. Mobile App (31%)

    Mobile App (31%)

  3. Website (23%)

    Website (23%)

  4. Transactions (10%)

    Transactions (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • steveparky69 Steve Parkinson (@steveparky69) reported

    @AskNationwide hi have you taken the picture from the front page log in on the app ? Mine is just a white screen with the logo on now when I log in

  • satnammann5 satnam mann (@satnammann5) reported

    @AskNationwide if you want I gave no issues with this I can publish my details on this public forum

  • FishdFood Goober Fish (@FishdFood) reported

    @AskNationwide Is there a problem with internet banking? It's not allowing me to make a transfer "at this time". Your website says status is fine but clearly not? Maintenance work isn't due to start until 2300!

  • _RichAbs richabr (@_RichAbs) reported

    @AskNationwide how do I transfer my existing nationwide ISA to another nationwide ISA? I have searched the web site and failed to find a description of the process. Thx!

  • satnammann5 satnam mann (@satnammann5) reported

    @AskNationwide Do you want my account details. Look into it. Going on for 6 years I have no issues in publishing my account details

  • hud854 Angela (@hud854) reported

    @AskNationwide deposited to a savings account 10 days ago, not been able to register for on line banking, cannot verify money arrived and after 3 hours on your chat, Joe went home and left the chat. Please help me close the account. Never known such poor customer service

  • BaroqueChic ⚫️ ElleQat (@BaroqueChic) reported

    @AmazonUK @AskNationwide please stop gaslighting your own customers and passing the buck to each other when payments are blocked by YOUR OWN PROCESSES/DEPARTMENTS. Learn how your own company works and resolve the issue. #SickOfIt

  • RunnerVi vi_runner (@RunnerVi) reported

    @AskNationwide - can I do a chargeback as I didn't get the service I've paid for?

  • yorkiek Mr R,s Wife (@yorkiek) reported

    @ChrisSmith_92 @AskNationwide I’m having same problem tried switching as suggested still can’t get on

  • dejiye dejiye (@dejiye) reported

    @AskNationwide now it’s 9:39 AM Saturday, I'm beginning to think , never - ending queue! Please help , where’s my salary !?