Is Nationwide down in Pontypool, Torfaen County Borough, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Pontypool, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (29%)
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Mobile App (28%)
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Login (28%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
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Nationwide Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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Stuart Anderson
(@stu_75) reported
from
Ringland, Wales
@AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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kathleen reid
(@independencekat) reported
@jessyjensen @HerbieHedgie @AskNationwide I'm in Scotland and the banks aren't open or I would of been down there by now. X
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Nelski
(@Nelskitoon) reported
@AskNationwide This is beyond a joke now, twice in the last 2 weeks you've cost me 4 days, 2 days stuck in limbo unable to access my money and 2 days playing catch up. Ive been banking with you for 6 months and the inconvenience is 100% worse than anything with Halifax in 20 yrs.
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paulanny
(@Pam5509363161) reported
@AskNationwide I’ve already done this! Not right I have no gas there for can’t cook 😴 I have covid and it’s cold. This is my hard working money I need it.
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Aaron old
(@dabaron82) reported
@AskNationwide This is ridiculous! I'm at work and transferred money in at 9am to cover DDS, but I had to beg a family member to go and put cash in my account so as not to bounce them! Exactly the same problem as before, I might take my banking elsewhere after being let down twice!
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Soline Jerram
(@SolineJerram) reported
from
Chichester, England
@AskNationwide And explanation of exactly what the issue is would be appropriate! Have you been hacked? Or are your system not up to the job?
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Ryan T
(@kingryan2020) reported
@AskNationwide payments are working fine for me moved monies from Santander to nationwide no issues, think people need be either patient or double check the monies have been sent
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Jessy Jensen
(@jessyjensen) reported
@HerbieHedgie @independencekat @AskNationwide Have you seen they’ve updated the notification when you sign in on the app, click the link & it tells you what to do & what not to do ect 🤯 x
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Gogotravel
(@xjulesxxxx) reported
@AskNationwide we're here to help! Definately not @durham branch all I wanted was to pay money in.. cash and chq. Told to use the machine. Didn't want to but told no option. Mask had to come off to see screen as glasses steaming up. No other customer in bank. Changing banks!
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kathleen reid
(@independencekat) reported
@jessyjensen @AskNationwide Fingers and toes crossed for you too. It just adds insult to injury its OUR money we are trying to access, it's not like a loan. 🙄 Let me know if you see any activity on your account, I might try and stop checking for 15mins, driving myself nuts here. X🙈
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kathleen reid
(@independencekat) reported
@HerbieHedgie @jessyjensen @AskNationwide Absolutely they should have a contingency plan in place while they know they are having these regular issues.x