Is Nationwide down in Pontypool, Torfaen County Borough, Wales?
Problems detected
Users are reporting problems related to: mobile app, website and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Pontypool, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Nationwide
Nationwide is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (34%)
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Website (26%)
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Login (20%)
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Transactions (14%)
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Withdrawals (4%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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Stuart Anderson
(@stu_75) reported
from
Ringland, Wales
@AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Miles & Mia®
(@MilesandMia) reported
@PandaaaButt @AskNationwide @DianaAward Bullying escalates and the victims become the problem so no longer speaker out. Teachers need training too as sadly they can’t control this generation.. Parents talk to your kids!!
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Sylvia 👵🛫⛩🇯🇵
(@go_dizzy_go) reported
@Crazier If I write a poem to @AskNationwide nationwide you think they'd help me?
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stricksmate
(@stricksmate) reported
@HalifaxBank Hi Sophie-Louise, so will that count as a late payment or no? I sent it from @AskNationwide on 25.3.22 which has gone through no problem.
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Andrew Cummings
(@AC_Cummings1) reported
@AskNationwide It’s just extremely disappointing being a loyal customer of 20+ years, but only new customers can benefit from the offer.
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Richard Scott
(@masterhotfuzz) reported
It's sad that it's taken @AskNationwide 1 day to destroy a reputation that they had built with me for 10 years. Just shocking how bad their customer service has gotten lately. Time to look elsewhere.
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Scotty McFarland
(@scotym) reported
@AskNationwide been on hold for nearly 10 mins. Is there an issue?
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Jen Ambler
(@Mummydrinkstea) reported
@AskNationwide my elderly mother had her creditcard stolen, cancelled it, now continually receiving demands to pay what was spent on it fraudulently. No one has responded to her letters. It’s very stressful please help.
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Dermot McGlynn
(@McglynnDermot) reported
@AskNationwide Selina. If U have reading of my previous messages U'll know I'm on here to warn as many people as possible of what it means to be a Nationwide Building Society customer, & that, in my opinion, Nationwide couldn't care less. It's all about money. Customer care doesn't matter.
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Jamie
(@MagicTorch82) reported
Just had the worst customer service from @AskNationwide regarding an on going mortgage query. The agent was rude then cut me off. Nice little complaint going to be raised.
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Charmaine Ayden
(@CharmaineAyden) reported
@AskNationwide Still nothing and receiving the same error 😭