Nationwide status: access issues and outage reports
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Pontypool, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Pontypool, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pontypool, Wales
The most recent Nationwide outage reports came from the following cities: Newport, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Login | 1 month ago |
|
Caerphilly
|
Login | 1 month ago |
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Blackwood
|
Login | 3 months ago |
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Ebbw Vale
|
Transfer | 11 months ago |
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Pontypool
|
Mobile App | 1 year ago |
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Bargoed
|
Login | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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Stuart Anderson (@stu_75) reported from Ringland, Wales@AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this
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Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Crane (@1975crane) reported@AskNationwide absolute disgraceful customer service - holiday over on day one because of archaic system Keep your fairer sharer payment, means nothing, nothing at all
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Elizabeth Mistry (@ElizabethMistry) reported@Sureena4WNE Really good to see another branch of @AskNationwide in Wednesfield Hoping this one will also offer support for people (you don’t have to be a customer) with concerns about #Dementia
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Nick Clitheroe (@NickClitheroe) reportedHey @AskNationwide, your AI bot for customer service phone calls is dreadful. Get rid of it and just let us ring straight through to a human being please!
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SkhTrains (P) (@SkhTrains) reported@MichaelFra89678 @AskNationwide Used to be able to get it with just a current account, now it's either a mortgage or savings. @AskNationwide have let themselves down over this. Basically saying you're only worthy of a thank you if you're well off. Rest of us mean nothing to them.
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Jasmin Keppie (@JasminKeppie) reportedBeen loyal customer to @AskNationwide for 16 years but having two current accounts with them every year and because I can’t afford to save not getting the £100 bonus totally has put me off banking with them now.
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Shaun Toole (@garabaldired) reported@AskNationwide are there issues with being able to make payments right now. I've tried twice and it says "There has been a problem"
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Dr Barney Craggs FCIIS (@barneyc) reportedIt's 2026 @AskNationwide why are we still blatting confidential docs around by email and not a sensible secure file transfer service?!
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Chrismit (@RadiationSloth) reported@AskNationwide if we call your frais helpline after a dodgy transaction is picked up, as you request, there is a long wait. Fair enough. Why do you cut us off after 13 minutes on hold? How do i get through to sort out the problem without you cutting me off?
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Philip Sirr (@PhilSirr) reported@AskNationwide what was the criteria for a customer getting the £100 bonus ? i have a savings account a current account and a mortgage
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Barry Munckton (@bmunckton) reported@AngelaJ24625888 @MichaelFra89678 @AskNationwide Well there are specific criteria I cba to try and repeat in here. It’s all on the website. You’ll have missed 1 element of it. With the current account you need certain numbers of transactions etc.