Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 01/13/2026 07:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (26%)

    Website (26%)

  3. Login (20%)

    Login (20%)

  4. Transactions (15%)

    Transactions (15%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • KrisElder07 Kris Elder (@KrisElder07) reported

    @AskNationwide can I get help regarding a payment I have made but been told the account is closed which it has gone to? What can I do?

  • zmahmud17 Zakaria Mahmud (@zmahmud17) reported

    @AskNationwide Ok I'll try to do that Tomorrow. Thanks for the help again. Is there any email to report it?

  • capturetheloss capturetheloss (@capturetheloss) reported

    @AskNationwide hi i transfered money into savings account but the money isn't showing on the itemised list. Can you help please

  • ValeryCollins ExperiencedTraveller (@ValeryCollins) reported

    @AskNationwide made a payment to another person’s Nationwide account account 4 days ago and it has not arrived in their account - what is the problem?

  • NeilThompson Neil Thompson (@NeilThompson) reported

    @AskNationwide Nope I am not going to do that as it has been a problem much longer than before iOS 14. Getting me to unintsall and reinstall is just lazy support. Get the devs to fix it.

  • Map_Addict Briley Habib (@Map_Addict) reported

    @AskNationwide Do you think this might be the bigger issue with elderly people and the internet

  • HorswillMarie Marie Horswill (@HorswillMarie) reported

    @AskNationwide as I have still not heard from you about my sons missed call, I have opened his first bank account with a different bank. As a customer of yours I think your service has been awful. Very disappointed Nationwide

  • SEO_COPY SEO Copy (@SEO_COPY) reported

    @AskNationwide ... Frustrating keep getting errors when trying to send a message online via my account - 5th time today ERROR!

  • rick_lay_uk Rick Lay (@rick_lay_uk) reported

    @AskNationwide Hi, are you having a problem with CC payments please? My Spotify payment was rejected…

  • ryanwetwilly Ryan Williams (@ryanwetwilly) reported

    @AskNationwide when are you planning to update the iPhone app so it doesn’t crash every time it’s opened? Looking through the reviews on the App Store it’s a common issue, and incredibly annoying.