Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 11/05/2025 16:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (44%)

    Mobile App (44%)

  2. Website (29%)

    Website (29%)

  3. Transactions (11%)

    Transactions (11%)

  4. Login (11%)

    Login (11%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Pontypool, Torfaen County Borough, Wales

The most recent Nationwide outage reports came from the following cities: Ebbw Vale.

Loading map, please wait...
City Problem Type Report Time
United KingdomEbbw Vale Transfer
United KingdomCardiff Login
United KingdomCardiff Website
United KingdomPontypool Mobile App
United KingdomBargoed Login
United KingdomNewport Transactions

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesHa72120811 James Hall🇺🇦🇺🇦 (@JamesHa72120811) reported

    @AskNationwide It's not the queue it's that no one knows how to help when you get through. I don't believe you don't understand me. I have been clear. If you even read my messages you must understand. You are just reading from the same script as the rest. Shame on you Sherrie

  • JamesHa72120811 James Hall🇺🇦🇺🇦 (@JamesHa72120811) reported

    Please, @girlfromafrica at @askNationwide, we are desperately begging for help. We are about to lose everything because of lies & mistakes from Nationwide. No one in Mortgages knows how to help, so they just lie to us and say wait 56 days for outcome of the investigation. HELP!

  • Matthew_Carder Matthew Carder (@Matthew_Carder) reported

    @AskNationwide My card reader I believe has run out of battery. No error message, the one time code just doesn’t arrive.

  • Official8Wayne WayneOfficial (@Official8Wayne) reported

    @AskNationwide Is it only available on main website

  • Matthew_Carder Matthew Carder (@Matthew_Carder) reported

    @AskNationwide I got a new phone and tried to set up the app on the new phone but when it gets to the one-time code part no text is received. I have deleted app on old phone and my phone gets texts from other apps for similar process. Can you help please?

  • AlexandraDavies Alexandra Davies (@AlexandraDavies) reported

    This may make me sound incredibly old but can anyone recommend a decent home insurance company with good service? @AskNationwide have increased mine by 40% with no claims made because “people in my area may have claimed for accidental damage during lockdown” and won’t reduce it.

  • Jeremie0492 Jeremie Amoroso (@Jeremie0492) reported

    @AskNationwide how can I get a file download of all of my transactions on my account? Who do I need to get in touch with to access this? Many thanks 🙏🏼

  • JamesHa72120811 James Hall🇺🇦🇺🇦 (@JamesHa72120811) reported

    Please, Chris Rhodes at @askNationwide, we are desperately begging for help. We are about to lose everything because of lies & mistakes from Nationwide. No one in Mortgages knows how to help, so they just lie to us and say wait 56 days for the outcome of the investigation. HELP!

  • Ben10701844 Ben (@Ben10701844) reported

    @AskNationwide Do I get a new bank card as soon as I reach 18 as none of the gambling sites are working with the card

  • abigdoob abigdoob (@abigdoob) reported

    @AskNationwide @EnglandFootball I’ve had various accounts with you for over 30yrs & I’m struggling to reconcile this ad for English football which visually shows only a distorted BBC Weather-esque Scotland, with continuing being a customer. You really need to rethink your ad policy, &/or hire another agency.