Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 02/10/2026 07:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (27%)

    Login (27%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • mick_hyde mick (@mick_hyde) reported

    @AskNationwide cannot login to online banking Gu11

  • leedsdatadog John Daniel (@leedsdatadog) reported

    @mick_hyde @AskNationwide In case this helps anyone. I'm on Virgin media and can't login via app or website. I switched off WiFi on my mobile phone and can now login to app. Definitely a Virgin media problem.

  • CooperativeBank The Co-operative Bank UK (@CooperativeBank) reported

    @GreenManForest @AskNationwide Maintenance was being carried out overnight in the background due to the recent issue with the Co-operative Bank Mobile App, unfortunately this did disrupt the live digital services for a short period. The maintenance was stopped and services restored as quickly as possible.

  • Helsbells567 Helen (@Helsbells567) reported

    @AskNationwide Stop cutting and pasting the same answer. Why is it taking longer than normal? There must be an issue?

  • DiscoArtist Big Ronnie (@DiscoArtist) reported

    @AskNationwide Is the banking app down? Problems still with @virginmedia but can't connect through 5g either.

  • GreenManForest Ewan (@GreenManForest) reported

    @CooperativeBank @AskNationwide What an utter joke this bank has become. 30 years a customer and I'm out of here. First it was the constant calls to reactivate online payments because they were flagged as suspicious and having to go through complex security and now constant app and online banking failures

  • dawniefriend Dawn Friend (@dawniefriend) reported

    @AskNationwide @DiscoArtist Unable to access on our Virgin WiFi, but got through on (Virgin) 4G 👍🏻

  • Cragsterinho Craig Myles (@Cragsterinho) reported

    @AskNationwide Actually no. I’d rather not have my information plastered all over Twitter for anyone to see. It’s sorted now but I have to say the service I received was bad. And now you expect me to resolve it via twitter??

  • GreenManForest Ewan (@GreenManForest) reported

    @CooperativeBank @AskNationwide Except reinstall doesn't work 'There's been an error' tells me nothing.

  • law3pl PL (@law3pl) reported

    @Debbiecrosbie1 absolutely appalled with Nationwide’s inability to organise my mortgage. They have blamed an internal glitch on not being able to change my product which helpfully means Nationwide can charge more interest on the loan. Please can you help urgently? @AskNationwide