Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 01/27/2026 22:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (27%)

    Website (27%)

  3. Login (22%)

    Login (22%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • MelanieWooo Melanie Young (A1784728) (@MelanieWooo) reported

    @AskNationwide What about those of us who changed our finances *again* for this outage? Laughably, I switched my second current account to Nationwide on 31 Dec having been a member for over 15 years.

  • PloddingJust JustPlodding (@PloddingJust) reported

    @TheAA_UK @AskNationwide Excellent! Now I don't have to look elsewhere. Looking forward to the confirmation in website @AskNationwide

  • gayarpone TeaPea (@gayarpone) reported

    @AskNationwide Yes. The card reader isn't working with my current (new) card!

  • Dilancrypto1 Dilan_Crypto (@Dilancrypto1) reported

    @AskNationwide i havent received my compensation payment for the delay of my payment due to your nationwide issues?

  • francis_nelson francis nelson (@francis_nelson) reported

    @AskNationwide @newman0608 I have the same issue. Hangs on the talking to nationwide screen even after reinstalling.

  • Detective82 D82 (@Detective82) reported

    @AskNationwide terrible bank

  • GCraft1984 GhostCraft1984 (@GCraft1984) reported

    @AskNationwide @LeeFerrisRE So this comp is only to people who couldn't pay dds on the day of your error and not the many people who were waiting for our money to come in to our accounts due to your ineptness nice to know ...... not

  • TheJohnb143 John Beale (@TheJohnb143) reported

    @AskNationwide Why cannot I close a savings account on line or in the app? Tried using the "bot", but this just errors and my complaint has been deleted Do you not want customers? I now need an email address, so that I can raise an official complaint.

  • Disco__Tv Disco⎊🏳️‍🌈 (@Disco__Tv) reported

    @AskNationwide I was affected twice by your systems going down and missed bill payments because of the money I needed to pay them not going into my account and had to pay late fees I couldn't afford ontop of them for being late. Why am I not included in the £60 compensation?

  • mptracey1970 @mptracey1970 (@mptracey1970) reported

    I have recently called @bt_uk @AskNationwide to name a couple, why do they always start with we are really busy we apologise you are a valued customer blah blah. What a load of old codswallop. It's always at least a 10 minutes wait. 12 mins now!