Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 03/26/2026 10:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (30%)

    Mobile App (30%)

  2. Login (28%)

    Login (28%)

  3. Website (24%)

    Website (24%)

  4. Transactions (11%)

    Transactions (11%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Abundance Nigel Greaves (@Abundance) reported

    As @AskNationwide are yet again unable to send payments from accounts it's time for Debbie Crosbie to step down from her problem-filled time as #NationwideBuildingSociety's Chief Exec

  • bert_racer Bert Racer (@bert_racer) reported

    @AskNationwide are you having problems with incoming payments into your customers current accounts? There's a note on the app but not sure if refers to payments going out or in. Clarity much appreciated

  • bettyshollow Clare Hunter (@bettyshollow) reported

    @AskNationwide Cards are not working normally! I’ve already had 1 transaction declined

  • _darlington12 neddy (@_darlington12) reported

    @alpagot @AskNationwide Does anyone know how long these issues tool last time to resolve?? Will give some idea. I need to inform people when they can expect payments and funnily enough 'ASAP' doesn't seem to satisfy much....

  • Syn0nymph 💬 (@Syn0nymph) reported

    @123jordanwells @AskNationwide That's interesting, looks like one or more of their systems is having an issue with IBM Unix epoch date on their mainframe 🤔 I wonder if that too is affecting the temporary payments/credits queueing system issues they are having today

  • ChloeRu42018466 Chloe Russell (@ChloeRu42018466) reported

    @AskNationwide Ridiculous not being able to access your own money after working all month, not able to get to work because of this, have 2 young children at home to feed. Not everyone has stacks of money in their banks to fall back on when things like this happen!!

  • _darlington12 neddy (@_darlington12) reported

    @guardianmoney @AskNationwide Payment outage on payday....what do we do?

  • Gloucester_Lad Dean Eaketts #FBPE #StandwithUkraine 🇪🇺 🇬🇧 (@Gloucester_Lad) reported from Gloucestershire, England

    So, @AskNationwide's website is crashed. I do hope it's fixed by Friday as its payday.

  • JoeCMerriman Joe Merriman (@JoeCMerriman) reported

    Hey, @AskNationwide issues with payments is becoming a regular occurrence. I have a payment due to come out, and need the payment I transferred from @StarlingBank at 7AM this morning to show before 2:30PM. Do you have an ETA?

  • grumpy_dumpty1 Grumpy Dumpty (@grumpy_dumpty1) reported

    @AskNationwide shambles from your customer service over 100 quids worth of fraud transactions. Then. Another 30 quid today. Via contactless. Apparently nothing to be done