Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 03/22/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (30%)

    Mobile App (30%)

  2. Login (29%)

    Login (29%)

  3. Website (24%)

    Website (24%)

  4. Transactions (11%)

    Transactions (11%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Polly05 Polly (@Polly05) reported

    @AskNationwide Nope. Still not working. I'm sure that's my pass number. And the code I'm writing it looks the same as text. I will try on fone but not app and try copying the pasting the text number

  • paul6701 Paul (@paul6701) reported

    @AskNationwide Hi, is there any chance of telling the apparently 12000 customers who have received an overpayment that you’re going through their accounts to “fix” things without their permission? What if the money has already gone?

  • garyreece27 Gary Reece 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@garyreece27) reported

    @AskNationwide is there a backlog dealing with secure messages at the moment? Usually the service is top notch and takes a matter of minutes for a response but it’s been hours so far? Trying to get something sorted today.

  • Salmitia Chelle (@Salmitia) reported

    @AskNationwide my card expired last month and I wasn't sent a new one. There doesn't seem to be an option to fix this online. Do I have to call?

  • Polly05 Polly (@Polly05) reported

    @AskNationwide Oh when I deleted it and tried again, it accepted customer number. But can't get on on laptop or phone. I can on app tho but can't do what I want to do on app

  • yair58930366 yair (@yair58930366) reported

    @AskNationwide And instead of help i get told by the staff at the nationwide branch: we cnat give your money and if you need to eat go to a local food bank!! ITS MY MONEY!!!!

  • Lady_greentea Kathy (@Lady_greentea) reported

    @AskNationwide Will that try later. Another query on travel insurance via my bank account. Is it possible to upgrade to be covered for covid ? I sent msg but got standard high volume look on website reply but q that is not answered there

  • yair58930366 yair (@yair58930366) reported

    @AskNationwide We both barclays and monzo bank never had this problem . And i aksed a friend who works with santander and as they put it.. Nationwide is been difficoult and not wanting to give you the money

  • GE0RGIAN0RXSE georgia ☮︎ is seeing louis (@GE0RGIAN0RXSE) reported

    @AskNationwide hi why is my debit card declining when i have more then enough money in it, however i can still use it through apple pay just not any other online banking eg amazon or any other website

  • ricky____k Ricky K (@ricky____k) reported

    @AskNationwide hi i am thinking of switching to you for the £100 bonus... some questions: 1. i have been a customer in the past, does that matter? 2. do you sort the switch of my direct debits? 3. do you arrange my wages to divert into the account? 4. do you switch card payments?