Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 02/09/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (27%)

    Login (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • EspressoFanBoy Espresso Fan Boy (@EspressoFanBoy) reported

    @AskNationwide Please will you let me know if there is an independent complaint procedure for the Current Account Switch Guarantee. Both my wife and I have had problems having switched to Nationwide last month. And I have just been told to sort it myself & contact my old bank

  • 23PhilDJ Philip & Mandy (@23PhilDJ) reported

    @AskNationwide how do I access my flexiplus breakdown cover with the AA? Plus no chat button on FireFox browser

  • jonboy_103 john littler (@jonboy_103) reported

    Hi @AskNationwide , I would like to give a special mention to Maria Pinheiro in your Visa Dispute team who restored my faith in your customer support network by going the extra mile to assist with my dispute. 👍👏👏

  • boo08_sarah Sarah (@boo08_sarah) reported

    @AskNationwide All she wants to know is that her money is safe. I don't want you to talk to me only her! She cannot come in to branch as in a care home totally bed bound. You need to rethink how to help dementia sufferers and those supporting them. I can only advise mum to shut her account

  • camillaclow camil c (@camillaclow) reported

    @AskNationwide you are holding up the purchase of our house because your backlog is over 8 weeks to approve a mortgage which has already been agreed. Emails and phone calls ignored. Please help!!!!

  • RebeccaWeller13 Rebecca Weller (@RebeccaWeller13) reported

    @AskNationwide I haven’t been able to access my online banking or banking app for two days now. I can’t access or organise my money, which I desperately need to do. I will not be any paying charges incurred during this time! #CostOfLivingCrisis

  • happyberks I’m Elon Musk & so is my wife (@happyberks) reported

    @AskNationwide Are you still working through the interest rate increases for saving accounts please?

  • GailBurrows6 Gail Louise (@GailBurrows6) reported

    @AskNationwide would be great if your customer services team could go the extra mile to help. Losing the will now

  • the_geeker J (@the_geeker) reported

    I guess @MartinSLewis has helped crash the @AskNationwide account application service. Tried twice and getting a 'technical error'

  • dave28263 badbitches (@dave28263) reported

    @AskNationwide **** off you ***** bastards I wish nothing but bad thing on your staff and your bank you people are sick *****