Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 03/06/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (37%)

    Mobile App (37%)

  2. Website (27%)

    Website (27%)

  3. Login (24%)

    Login (24%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • JerryGe42936313 Shaun Gee (@JerryGe42936313) reported

    @AskNationwide @AskNationwide N Wide quick to raise mortgage rates as benefits them but SLOW to raise saver rates that benefit loyal customers! 😠 CEO laughing all the way to the bank.

  • DORSETMEDIA dorsetmedia (@DORSETMEDIA) reported

    @AskNationwide I have just tried to ring my local branch to speak with manager and ended up speaking with your head office not the local branch? Honestly your organisation is broken !

  • angelsincognito Lucinda (@angelsincognito) reported

    @AskNationwide fun maths question! If I pay £200 a month into an instant access saver with a 5% interest rate, and make 0 withdrawals, why have you paid me £38 for the whole year? And why do all your agents insist that nationwide never offered a savings account of more than 1.3%?

  • BerthaC81230378 Bertha Castillo (@BerthaC81230378) reported

    @mxsophiie @AskNationwide Seek help from Askfixer via Instagram for help, he's specialize in fixing this kind of issues. He's affiliated under ATVIassist, good at this and trustworthy

  • claraclarabel Clare J (@claraclarabel) reported

    @AskNationwide is there an issue with your website as I can’t seem to view my statements. Tried a laptop and on my phone

  • mikegeoghegan1 MG (@mikegeoghegan1) reported

    @AskNationwide If it takes 10 working days to get login details and I only have 14 days to add funds, will I be able to go into a branch to make a payment? I do not want to pay in funds using sort code and account number without being able to confirm they have gone in.

  • JerryGe42936313 Shaun Gee (@JerryGe42936313) reported

    @AskNationwide N Wide quick to raise mortgage rates as benefits them but SLOW to raise saver rates that benefit loyal customers! 😠 CEO laughing all the way to the bank.

  • ElTel81 Tel W (@ElTel81) reported

    @AskNationwide can you help ? I bought a Tracksuit from @trapstar online a month ago and despite numerous attempts to contact them I haven't received my product can I get my money back?

  • DoctorKimberley Dr Kimberley (@DoctorKimberley) reported

    @AskNationwide have been on hold for emergency cover help for an hour now- would love to use the portal for this instead as suggested but getting a server error (on phone and laptop!). Any suggestions/assistance?

  • davidqhog David Q 💙 🔶 3.5% #FBPE #FBPA #EUCitizensChampion (@davidqhog) reported

    @AskNationwide has an online problem. I should be able to download PDF versions of account statements as I have in the past. Now, the statements are there but cannot be downloaded. Found this yesterday but still not fixed! Why?