Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 01/25/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Rachx82x Rachel Tucker (@Rachx82x) reported

    @AskNationwide Did you not read my tweet?? the payments left the other accounts well over 2 hours ago. I know as I checked. They’re starting to drip@feed through but this is poor service!

  • redfang6666 The Dark Knight (@redfang6666) reported

    @AskNationwide I was hoping for a happy new year however I am still awaiting my wages to be paid into my account, how can the problem be sorted if its not there???

  • simpkins81 daniel simpkin (@simpkins81) reported

    @AskNationwide Can u tell me if all payments issues have been sorted, as I was due a payment on Friday 31st Dec and it still not showing in my account

  • clumsygeekymum Cara Garratt (@clumsygeekymum) reported

    @AskNationwide I have a payment that usually comes through to me about 6am but I haven’t received it. I know it has been sent so is there a problem with payments again please?

  • AdeleBatesZ Adele Bates (@AdeleBatesZ) reported

    @AskNationwide only the internal start of the month Standing Order has worked. What’s going on during all these bank hols? I’ve got other payments being requested, so obviously other banks are working

  • Markken36918572 Mark kennedy (@Markken36918572) reported

    @AskNationwide just deposited some cash at a atm using the envelope service the machine said deposit accepted. When should I expect the money to be in my account cheers.

  • yetiboysyetiboy yetiboy (@yetiboysyetiboy) reported

    @AskNationwide That is terrible!!

  • SaskiaODonoghue Saskia O'Donoghue (@SaskiaODonoghue) reported

    @AskNationwide Hi there, could you possibly help me with a transaction someone is claiming that I’ve been paid but that I haven’t received? Thanks so much in advance!

  • cocker_andy Andy Cocker (@cocker_andy) reported

    @AskNationwide Thanks Jake. 2 cases of fraud would have been avoided with this service. Even Halifax offer this so don't get left behind as you led the way 20 years ago

  • AndrewGushman Andrew Gushman (@AndrewGushman) reported

    @NatWest_Help @NatWest_Help That's interesting, as I've just had two payments go out of my @AskNationwide account today. I guess it comes down to how it's classified in the small print. Hopefully your customers have sufficient funds to cover some payments and wont get charged unexpected fees.