Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 01/15/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (29%)

    Website (29%)

  3. Login (19%)

    Login (19%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • topazisere 🌸Topazzz🌸 (@topazisere) reported

    @AskNationwide I want a time that my payments will be in, not a poxy template excuse and reply. How dare you say ‘we don’t know how long it will take’. Bills and wages are due in and your rotten customer treatment is appalling. What are you doing for compensation for this?

  • AdamFry25644167 Adam Fry (@AdamFry25644167) reported

    @AskNationwide says there are payment issues is this ongoing problem

  • amelia4677 ameliahall (@amelia4677) reported

    @AskNationwide Are you having issues with incoming and outgoing payments on current accounts? Can you confirm when this is likely to be resolved? Thank you

  • shib_san AFOL Jack (@shib_san) reported

    @AskNationwide just been told my wages can’t be paid because of the current issues, any idea when it’ll be resolved?

  • GrahamBH20 Graham (@GrahamBH20) reported

    @AskNationwide @DailyMailUK maybe you can find out whats actually happening as we arent been told facts here and it's been going on all day causing a lot of people a lot of problems

  • TwitTwockBTC Mickey Flynn (@TwitTwockBTC) reported

    @AskNationwide any effing chance you can sort yourselves out. Been wait to both send and received payments since yesterday and it’s still down. Absolute joke that this is happening and for so long just before Christmas

  • yaesakus ً (@yaesakus) reported

    @AskNationwide ur **** i cant even get food because ur service is ***

  • ItsGoda_ goda†💛 (@ItsGoda_) reported

    @AskNationwide told on the phone at 11am that the money issue would be fixed in a couple of hours....Its now 4pm and still not been payed, I know its in a que...But its been 5 hours?

  • Tibot1986 Tibot (@Tibot1986) reported

    @AskNationwide any update on when the payments issue will be sorted rather than 'payments are in a queue' which I've been hearing for the past two days? Any timescale at all would be helpful. I would very much like to get paid this side of Christmas but right now I'm skeptical

  • keithparker32 k parker (@keithparker32) reported

    @AskNationwide we booked hotel then found out it was closed paid £280 deposit and now have to pay disgusted with your customer service 😡