Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 03/21/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (30%)

    Mobile App (30%)

  2. Login (30%)

    Login (30%)

  3. Website (24%)

    Website (24%)

  4. Transactions (10%)

    Transactions (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • P4uLRiley Paolo (@P4uLRiley) reported

    @AskNationwide Id never If did I would typed ******* its quite simple. Thank you for epitomising incompetence and total disregard for customer support

  • Zebedeez Zoe D (@Zebedeez) reported

    @AskNationwide Morning.. I'm having problems with my banking app. It says it needs to be updated, but it won't let me. I have uninstalled, but now I can't reinstall?. Any one else having problems with this?. It's been days now.

  • hbkeenan Helen Keenan (@hbkeenan) reported

    @AskNationwide Getting irritated as the online service to pay a bill internationally is not working and I do not have time to go to a branch. When will it be fixed?

  • Rachell38454961 Rachelle Gordon (@Rachell38454961) reported

    @AskNationwide i put a charge request in, you said you wouldn’t refund till investigated, denied it now sent a letter saying you’ll re debit the credit you gave me, when I didn’t receive one?wtf?

  • holmoak Chris (@holmoak) reported

    @AskNationwide We need more branches to replace the banks we've lost. Please do not shut down the branches, many customers will switch to you if you have branches, good customer service, people are crying out for it!

  • walkers1867 Walkers1867 (@walkers1867) reported

    @AskNationwide is there an issue with transfers?

  • 2Fast_2Curious 2Fast2Curious (@2Fast_2Curious) reported

    @AskNationwide hi, I made an order on a website a few days ago and the payment hasn't left my account / isn't even showing as pending. Is this something only the shop can figure out or are you able to help. I paid via Google pay online as I'm waiting for my new card to turn up

  • thynne_john Steven John Thynne (@thynne_john) reported

    @AskNationwide why am I unable to deposit into any of my online gambling accounts? Iv never had an issue and suddenly it’s declining any deposit I try to make and there funds available?

  • AJ_LFC Anoop Joshi 💙 (@AJ_LFC) reported

    @premnsikka There is no excuse for this other than profiteering at our expense. @HalifaxBank @AskNationwide I have been a customer with you for over 20 years, please do the right thing.

  • MrMac_86 Mr MacGregor (@MrMac_86) reported

    I have never known such frustrating and restrictive service than that of @AskNationwide bank. However, for the retro lovers amongst you, if you want to remember what it was like banking in 1997, fully recommend them! 👎