Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 03/21/2026 15:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (30%)

    Mobile App (30%)

  2. Login (30%)

    Login (30%)

  3. Website (25%)

    Website (25%)

  4. Transactions (10%)

    Transactions (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Designs324 324 Designs (@Designs324) reported

    @AskNationwide is the payment issue fixed at all? Like can we get our wages and money into our accounts?

  • Stephen5269511 house of fraser (@Stephen5269511) reported

    @AskNationwide Really don’t want to sound harsh but nationwide is a dreadful service mind, always a problem

  • MoistSausage14 👊 (@MoistSausage14) reported

    @AskNationwide Been waiting for a payment all day are accounts still down? Less than 4 days before Christmas this is far from ideal.

  • shakyboy88 Marty Boyle 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@shakyboy88) reported

    @AskNationwide Sitting here unable to top up my heat because your system is down, any chance of an update to whats going on?

  • ToriB1988 Victoria Butler (@ToriB1988) reported

    @AskNationwide with the payments issue, I am due to be paid tomorrow with some money due to go out via direct debits. If the issue has not been resolved, I will end up in my overdraft. Please can you confirm that I will not be charged for going into my overdraft?

  • ShannenSky Shannen Sky (@ShannenSky) reported

    @AskNationwide I am still having problems receiving payments into my account since morning! I was due to recieve my wages today and think it's awful you've left people without money! I have DD's due to come out! I've had nothing but problems since moving to this rubbish bank! 😒

  • BenMHolloway BMH (@BenMHolloway) reported

    @AskNationwide when will the issue be fixed? Can we get a proper update instead of the same copy and pasted answer

  • GrahamWilson999 Graham Wilson (@GrahamWilson999) reported

    @AskNationwide Maybe if Nationwide concentrated on having there systems working correctly instead of giving out prizes. How can a technical issue wipe out payments only days before Christmas. Shocking. Hope NW have some prize money left to pay compensation to affected customers!

  • Robjn12 TwinFolk (@Robjn12) reported

    @AskNationwide There has been a slight arrogance from nationwide over this issue. Almost tough luck..no one is to big they won’t take a big fall

  • AmyLouiseBurto3 Amy-Louise Burton (@AmyLouiseBurto3) reported

    @AskNationwide The issue is people are due to be paid and haven't received their wages, no one can move money from the account if they haven't got any in it.