Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 01/30/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Login (29%)

    Login (29%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • KerianneAndElli Kerianne & Elli (@KerianneAndElli) reported

    @AskNationwide sick of you planning maintenance every god dam saturday when you know people need their money to transfer funds can't you do this on a wednesday!? Nobody gets a paycheck on a wednesday it's not rocket science the only good thing about you is you're customer service

  • AlexDPattullo AlexPattullo (@AlexDPattullo) reported

    @AskNationwide still not received my new card. ATM has stopped allowing my card to get cash. Getting worried now I'm not going to be able to access my account. Card runs out 09/21. Help!!

  • patrykpanek_pp Patryk Panek (@patrykpanek_pp) reported

    @AskNationwide hello I have a question I just switched my bank to nationwide and I have received “card reader” I really really don’t want this, awkward.. Is there any way to get rid of that ? I don’t want to carrying this “machine “ with me everywhere… Please help

  • HelenMcC Helen McCarthy (@HelenMcC) reported

    @AskNationwide Partner applied for loan - sent docs back thurs (emailed) - monies should have been transferred today - nothing in account. He said communication from nationwide about this whole loan application process has been shockingly awful.

  • liquidaria Hev (@liquidaria) reported

    @AskNationwide I was just told they deposited. An hour delay seems a bit much but false alarm overall it seems. I can still send info if you want to look into it Incase it’s a bigger issue. You’ve been a wonderful help !

  • markmcan Mark McAndrew (@markmcan) reported

    @AskNationwide I can't locate the transaction, your app won't show statements. It says "sorry, we are experiencing a technical problem, please try again or view our service availability page for more info". (That page says everything is working normally, so not helpful...)

  • HudsonJSeb Sebastian J Hudson (@HudsonJSeb) reported

    @AskNationwide Trying to make an urgent payment that won't go through? What's going on can you fix this ASAP.

  • kikerd John Taylor (@kikerd) reported

    @AskNationwide ALL I WANT TO DO IS CHANGE MY ACCOUNT AND HAVE TO JUMP THOUGH HOOPS TO DO SO very poor service

  • auntyfaf81 Jennifer (@auntyfaf81) reported

    @AskNationwide just wanted to say what great customer service I received from Jared who works at your Golden Square branch in Warrington, when I had unknown transactions on my account. I have been in branch a few times this week in a panic and he has been a legend!

  • andywellie Andy Wellbelove (@andywellie) reported

    @AskNationwide I see your website is still advertising free travel insurance for flex + accounts. I believe you’re taking this away from account holders. Am I correct and can you explain why?