Is Nationwide down in Pontypool, Torfaen County Borough, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Pontypool, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (31%)
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Mobile App (28%)
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Login (28%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (1%)
Community Discussion
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Nationwide Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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Stuart Anderson
(@stu_75) reported
from
Ringland, Wales
@AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Rose
(@KeyLimeDog) reported
@AskNationwide is your website undergoing maintenance at the moment? All my devices won't let me log in x
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Nick Anderson
(@uknickand) reported
@AskNationwide any chance of the app allowing to skip upcoming payments rather than having to log on to website please?
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Stephen Keye
(@SteKeye80) reported
@AskNationwide Again hiding behind emails and process. If I fill the form out I want someone to contact me straight away. Considering the deal I’m about to sign with you and the money I’m going to put down up front the whole process has been horrendous
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S.E.H Kelly
(@sehkelly) reported
@AskNationwide We have been on hold for HOURS. Today and yesterday. Please help us. We need to speak to a manager or supervisor. We are a family with young children. We cannot go the whole weekend without heating. This is urgent.
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Dr Robert O'Toole NTF
(@robertotoole) reported
@AskNationwide And no DMs. Let's keep this public until we see a genuine effort to sort the problem out.
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S.E.H Kelly
(@sehkelly) reported
@AskNationwide We have. We are. We've sent a complaint. We were told an engineer would fix the boiler yesterday. We waited for 9 hours in a cold house. Today EXACTLY the same. We are on the phone constantly to your company.
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Stephen Keye
(@SteKeye80) reported
@AskNationwide I know you’ll continue to hide behind your emails but to you understand how serious this issue is? My mother moves into a retirement home in a matter of weeks. If Nationwide continue to cause delays to my application I’ll be homeless and will have no alternative
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S.E.H Kelly
(@sehkelly) reported
@AskNationwide Our priority right now is fixing the problem so our child isn't freezing and our hours of waiting aren't wasted. Rather making making a complaint which presumably takes a long time to submit and days and weeks to get a response. No help at all.
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S.E.H Kelly
(@sehkelly) reported
@AskNationwide We have been on hold for hours today. It is awful. We are in tears here. Our child is shivering. We cannot wash. No one will help and we are back on hold again.
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Oliver James Robertson
(@MrZ3st) reported
@AskNationwide My current account switch didn’t go through last Friday, I contacted you on Monday and you said it would be sorted but I never heard back and the account didn’t get switched, please can you help?