Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 03/10/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (37%)

    Mobile App (37%)

  2. Login (26%)

    Login (26%)

  3. Website (25%)

    Website (25%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Phunkin_El Phunkin_El 📈 (@Phunkin_El) reported

    @AskNationwide Thanks Jo, no problem I just find it amazing this level or service with outright lies is acceptable to nationwide. The new business team seem to experience this often. If you guys don’t want to lend just say so rather than make excuses that doesn’t add up

  • missmfeaver мєℓ ωαкєℓу (@missmfeaver) reported

    @AskNationwide Hi I purchased some items on Ebay using Gpay.The payment has shown up on my statement of payments made but the same ammount is still listed as pending? can you help please?

  • emm33 Malcolm Emmett (@emm33) reported

    @AskNationwide So the fact this is is new after after two years without checks is down to the parking company not @AskNationwide ?

  • milbshake milbshake (@milbshake) reported

    @AskNationwide Yes, it doesn't work. It's an issue on your side, was told it would get fixed in 2 days... Last week I contacted them, I spent 1hr 45 mins on the phone - way too long don't you think ? But thats not the only problem - the site says open till 8pm when its clearly not. Very poor.

  • j0hndy077 John Dyott (@j0hndy077) reported

    @AskNationwide When is a bank not a bank? When it offers no counter service and is simply a 'boutique' selling financial products. #Lichfield

  • vcj9rqngct Bill Buckles (@vcj9rqngct) reported

    @AskNationwide Why on earth does it take 6-8 weeks for a decision on either section 75 or the chargeback scheme? Your website is still using COVID as an excuse! Not good enough

  • EPFirst_ltd EPFirst (@EPFirst_ltd) reported

    @AskNationwide why do none of your mortgage advisors know what a CIFAS marker is!? Can’t offer any help to remove it at all. Won’t discuss a declined mortgage application - complete stonewalling at every turn. Now have to resort to ombudsman for help!

  • ChrisHarmer15 Chris Harmer ⭐⭐ (@ChrisHarmer15) reported

    @AskNationwide Your online chat refuse to talk to me because its about a mortgage. Answer your bloody phones would be a big help seeing as it says your mortgage department shut in 20 minutes

  • Pontyprop Sel Roberts (@Pontyprop) reported

    @AskNationwide Why has your secure messaging service been inaccessible for some time on your wen app?

  • ChrisHarmer15 Chris Harmer ⭐⭐ (@ChrisHarmer15) reported

    @AskNationwide We've now surpassed the 2 hour mark what the actual **** are your phone staff doing?