Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 12/20/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (24%)

    Website (24%)

  3. Login (16%)

    Login (16%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ikinengland Neil Hickling (@ikinengland) reported

    @AskNationwide app not working is there an issue?

  • catherinejayne0 Catherine Welsh (@catherinejayne0) reported

    @AskNationwide my contact less isn't working on my card and hasn't for over a week. What's going on? 😞

  • VerseMod ♕ ♛VerseMod♛ ♕ (@VerseMod) reported

    @AskNationwide I have tried Jamie, tried getting through on the phone yesterday and friday with no luck, the live chat service can't do anything or look into it other than telling me to set up a new account

  • Gemmaebaird Gemma Baird (@Gemmaebaird) reported

    @AskNationwide Finally got it working only to be told to call tomorrow. I regret switching my current account SO much

  • Gemmaebaird Gemma Baird (@Gemmaebaird) reported

    @AskNationwide Can I just get a card reader today from somewhere because it’ll solve all the issues. You’ve apparently sent 4 but I’ve received none.

  • Gemmaebaird Gemma Baird (@Gemmaebaird) reported

    @AskNationwide Yes unfortunately I think your chat is broken as after many attempts unfortunately it won’t let me select an option or type

  • DeblaEv Deb Evans. Just a barmaid. (@DeblaEv) reported

    @AskNationwide Is the nationwide app for play store down? Or am I going to have to uninstall and re-install? Thanks!

  • kirtixhans Kirti 🌟 (@kirtixhans) reported

    @AskNationwide your banking app has been down ALL weekend. When will this be fixed?!

  • miss_traceydav Tracey Davies (@miss_traceydav) reported

    Also I was told the original insurance plan I signed up to was way beyond my mortgage term and was nonsensical- I am a reasonable logical person - so what on earth happened - feel very let down @AskNationwide @landg_uk

  • VerseMod ♕ ♛VerseMod♛ ♕ (@VerseMod) reported

    @AskNationwide the web chat team seem to only want me to set up a new account and move everything over rather than looking into the issue as they say they cant look into it