Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 12/15/2025 04:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (24%)

    Website (24%)

  3. Login (16%)

    Login (16%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • HJSchuuring Henk Jan (@HJSchuuring) reported

    @AskNationwide @datliz I have done this twice now and the only reply you get is to change the reference in the online banking module. That is not a solution to the problem. We need the option to be available in the app. This is going to be a dealbreaker if not sorted soon. @AskNationwide #slowservice

  • VinceAven Vince Aven (@VinceAven) reported

    @AskNationwide Sorry @Nationwide you can't give us nothing stop telling us to go to your website when you're offering nothing when you're offering us nothing answer that time to look elsewhere.

  • ellychang88 Elly Chang (@ellychang88) reported

    @AskNationwide I just tried to log online to my bank account. I'm getting error experiencing problem.

  • sophieejoannee Soph (@sophieejoannee) reported

    @AskNationwide You are a awful bank. I am a vulnerable person and no-one can give me a reason as to why you're holding my money. The person I spoke to on the phone was SO rude to me. How the hell is it legal for you to hold my money hostage for no reason and no-one can tell me why!!

  • satnammann5 satnam mann (@satnammann5) reported

    @AskNationwide In the space of 45 minutes I have received contact from one other person who is also going through similar issues with you. Let’s see how many others are in the same boat

  • robneil Rob Neil (@robneil) reported

    Why is it impossible to sort anything out using a power of attorney when dealing with @AskNationwide’s credit card team???

  • lh1293 lorna hargreaves (@lh1293) reported

    @AskNationwide Hi, how do i access that chat please? There no option on the link that i was given. Thanks

  • owaink Owain Kimber (@owaink) reported

    Good morning @AskNationwide @Nationwide Please enlighten me why you won't accept PDF copies of bills issued by a utility company as proof of address? They are original documents and most billing is going paper free. Update your working processes to reflect reality please.

  • Ashley96093970 Ashley (@Ashley96093970) reported

    @AskNationwide absolutely disgraceful service lately I will be changing bank providers in the near future that’s for sure sick and tired of not being able to access my money or have money sent to me that I can use straight away none of this bullshit maintainence

  • slmccormack2 Samantha McCormack (@slmccormack2) reported

    @AskNationwide I’ve had a problem with my account since early Nov. After 7 conversations (in branch & over the phone) I’ve been reassured it’s solved after each. It still isn’t & I’m so unimpressed, plus the inconvenience it’s caused. Where do I make an official complaint?