Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 12/18/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • beckytrotman Becky Trotman (@beckytrotman) reported

    Hello @AskNationwide . Can't log into my account and password reset not working either. Just me or wider issues today? Thanks.

  • fluffygolala Chris Richardson (@fluffygolala) reported

    @AskNationwide @mollyrainford @DianaAward Well you keep sending me letters, claiming there is a problem with my email (which there isn't), however not sure if this counts....

  • ignorance_dj gareth pollard (@ignorance_dj) reported

    @AskNationwide when is your app or internet banking going to be working? I have just instigated a switch to you and this is really making me think I haven’t made the right choice

  • TraineeOAP Sue 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇸🇪🇺🇦 (@TraineeOAP) reported

    @AskNationwide Is there a problem with the banking app? Not been able to log in since yesterday

  • annholman Ann Holman (@annholman) reported

    @AskNationwide is there a problem with your app? I can't seem to be able to use chat!

  • James_2561 James 🙂 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@James_2561) reported

    @Tashaa_J_ @AskNationwide I am having the same issue.

  • pittnuma DC (@pittnuma) reported

    @AskNationwide Hi I tried multiple times with 2 different accounts still get same error

  • nattinat Natalie Burrell (@nattinat) reported

    @FirstChoiceUK is there a problem with @AskNationwide debit cards? I want to change my holiday and it won’t accept my DC or CC as payment !! I have tried using phone, iPad and laptop (2 different ones). It’s very frustrating

  • Classifeeds Classifeeds (@Classifeeds) reported

    @AskNationwide @Georginapalette We're sorry, we're currently experiencing a technical problem. That's what I'm getting. Showing no transactions either. Sorry to hijack

  • James_2561 James 🙂 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@James_2561) reported

    @AskNationwide The app is not showing pending transactions. I know there card transactions waiting to go out. The app keeps saying sorry there's an issue. Sorry we can't load pending transactions. I cleared cache, re-downloaded the app from Google play store. Still same issue.