Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 02/15/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (28%)

    Login (28%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Claire11152715 cni (@Claire11152715) reported

    @AskNationwide anyone having issues transferring money ?

  • iSanjay88 Sanjay (@iSanjay88) reported

    @AskNationwide your banking app is down can’t view any information on my accounts, can’t do anything. What is going on ???

  • justice8726 Justin (@justice8726) reported

    @AskNationwide @independencekat I'll second that... can't access anything at the moment! Why has there been so many problems recently!

  • Lislissssa 🙂 (@Lislissssa) reported

    @AskNationwide i cant access my accounts and check if my salary has went in

  • oldposhpete Michael Wade (@oldposhpete) reported

    @AskNationwide What a joke, got junk mail from Nationwide today saying 'Grow your savings with an ISA' then offering a paltry 0.8% on a 1 yr fix - how about cutting your fat cat salaries/profits and pay savers more instead

  • elliscashmore ELLIS CASHMORE (@elliscashmore) reported

    @AskNationwide #Nationwide customer services have emailed me: "Speak to us online through our webchat: we’re here between 8am and 7.45pm, seven days a week." Are they mistaken? I can't find the webchat. Is there such a facility? All I need is my 2018 statement.

  • princeeroberts John Roberts (@princeeroberts) reported

    @AskNationwide @Kelly_Jackson88 Hi NW, I am also having problems. Once again you seem not to know when customers are having issues.

  • independencekat kathleen reid (@independencekat) reported

    @Kelly_Jackson88 @AskNationwide ..yet when anyone comments, they aren't aware of any issues .. just adds insult to injury.x

  • IanPark48079366 Ian Parker (@IanPark48079366) reported

    @AskNationwide your app won't let me access my main account or send money. What's going on

  • HMorley5 Hannah Morley (@HMorley5) reported

    @AskNationwide unable to access accounts, make payments or move money. Multiple people reporting this, you can’t kept saying it isn’t happening. When is it going to be fixed?