Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 02/16/2026 01:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (28%)

    Login (28%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • steviecardwell Steven Cardwell (@steviecardwell) reported

    @Kerry37375027 @AskNationwide Some posts say by 6am but nothing showing up in my account yet , its poor the app says nothing and most replies all night was saying no issues , maybe should have started processing a bit earlier last night knowing it's a bank holiday on Monday

  • kristy_bee Kristy b (@kristy_bee) reported

    @AskNationwide there is an issue with your ongoing payments clearly! There are several people tweeting the same things so not being aware of the issue is a big issue in itself.

  • steviecardwell Steven Cardwell (@steviecardwell) reported

    @ClareMi16293213 @darnellbabyfce @AskNationwide I sent a dm and got a reply admitting issues, I know what you mean as I'm lucky walking to work but after the extra vet bills and tesco coming off today's money if I did have a car then petrol would be also coming off this wage where I'm expecting it in before I start at 7am

  • gemnewbs82 Gemma Newbery (@gemnewbs82) reported

    @AskNationwide is internet banking down AGAIN????

  • steviecardwell Steven Cardwell (@steviecardwell) reported

    @darnellbabyfce @ClareMi16293213 @AskNationwide It's the fact it's happening far too regularly and each time they lie thru their teeth that no issues with systems and not holding anything up , its soul destroying this time after spending most of the month watching every penny we had left and couldn't wait to reset today

  • kristy_bee Kristy b (@kristy_bee) reported

    @gemnewbs82 @AskNationwide Same with me I’ve had no response as to why my wages aren’t in yet and it’s not even giving a service status! Just no wages in! Infuriating!

  • steviecardwell Steven Cardwell (@steviecardwell) reported

    @darnellbabyfce @ClareMi16293213 @AskNationwide Plus with BACS they've had the money for days so perhaps start releasing it a bit earlier say from 9pm last night then they might not have this 5am wages not released yet , its the deny of any issues that gets me though

  • UELukeT Luke Terzino 🪐 (@UELukeT) reported

    @AskNationwide, it appears that for the SECOND time in a row, you are having problems with payments. I woke up expecting to see my pay come in, yet once again …nothing. My bills are coming out on the 1st of May. When (today) will this be fixed? #NationWide @MartinSLewis

  • Ruffinboy1975 Paul Heaney (@Ruffinboy1975) reported

    @AskNationwide is there a problem? No waged this morning

  • narnadelspence Alannah Spence (@narnadelspence) reported

    @AskNationwide @Ruffinboy1975 There clearly is an issue because multiple people are telling nationwide on Facebook also. My wages also aren't in. Report the problem and sort it out please!