Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 01/22/2026 08:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • MattScholes1002 Matt (@MattScholes1002) reported

    @AskNationwide I have just changed banks for this exact reason! The app is down way to often, really poor

  • whatisthisbox4 Bean, Mr. Bean (@whatisthisbox4) reported

    @AskNationwide You're here to help?? You can't even handle incoming payments, how on earth could you possibly help with anything? You're leaving vulnerable people helpless due to not having their money available & you won't even address it properly.

  • independencekat kathleen reid (@independencekat) reported

    @AskNationwide That is purely Lip Service your giving me. I've contacted you numerous times explaining our situation, everytime " sorry but..." You left us without money for shopping, I have to cancel my two additional needs sons respite. What's not to understand? We needed access to our money

  • Thyer22 Sarah Thyer 🌻🌊 (@Thyer22) reported

    @AskNationwide I’m trying to use app but cannot get past first screen. Are there still issues?

  • BtcStonks Leaky Wallet (@BtcStonks) reported

    @AskNationwide Im convinced this has something to do with what has happened to my partners account i reckon joe flipped like a master switch , bst the problem still consists

  • mjha001 mel (@mjha001) reported

    @AskNationwide Thanks, Marcus. It's there now. Doesn't excuse the fact this keeps happening - not your fault, of course, but very annoying. @AskNationwide really need to sort this issue out or, at least, tell their customers what the real issue is.

  • HellBla10878607 Lucifer Morningstar (@HellBla10878607) reported

    @Willies31258574 @AskNationwide this is probably coming for other banks also who knows maybe its has to do with the cyberpandemic a cyberattack that would bring down banks

  • Paul12824744 Paul (@Paul12824744) reported

    @Thyer22 @AskNationwide Mine is working fine on android.

  • independencekat kathleen reid (@independencekat) reported

    @AskNationwide Do you even bother to read replies, I've read it and other than indulging hidden disability customers lanyards absolutely nothing in there would of been any help today.

  • Archieboyarcade Archieboyarcade (@Archieboyarcade) reported

    @AskNationwide just set up @monzo too many issues with you guys @AskNationwide making me miss payments and then wanna penalise me and kill my credit score because of your f**k up