Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 12/18/2025 00:50

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • rugoldie Ruth Tibby (@rugoldie) reported

    @AskNationwide No both the app and the direct website and both saying the same message

  • ClareCowhig Clare Cowhig (@ClareCowhig) reported

    @MisssFergie @AskNationwide I’d been having same issues- then a new card arrived out of the blue today saying ‘to keep money safe we’re replacing your debit… ‘there hasn’t been fraudulent activity.. just something we do from time to time…’ wonder if yours is same issue? Cld at least warn their customers!

  • daryl_lay Daryl Lay (@daryl_lay) reported

    @AskNationwide Are you sure this department will be able to help me - I am a mortgage intermediary

  • DarrylTovey Darryl Tovey (@DarrylTovey) reported

    Awful service from @AskNationwide. Cancelled a mortgage application after poor service from their preferred solicitors, Enact. Asked to refund my £999 fee, agreed but that was 22 days ago, still waiting. Have raised a complaint but not even an acknowledgement. Awful

  • momoko23451 somone (@momoko23451) reported

    @AskNationwide infact you are incorrect, Ive just been told on the phone that the complaints team close at 5PM according to your agent - Jackie... What kinda of service are you guys actually running.. part time banking ?

  • JohnTra46586800 John Tracy (@JohnTra46586800) reported

    @AskNationwide @allan_ronnie Yes but your saver rates are still ****

  • Aaronk28 Aaron Kumar (@Aaronk28) reported

    @AskNationwide Hi, is your app down at the moment I am trying to get in and it just keeps loading!

  • BeaverTailVTG Beaver Tail Vintage (@BeaverTailVTG) reported

    @AskNationwide how long should it take from mortgage application to offer when it is a persons 2nd application on the same property (no valuation required)? It has now been 23 working days for our buyer.

  • gordonelcock Gordon C Elcock (he/him/his) (@gordonelcock) reported

    @AskNationwide any known issues with cards and payments. Having problems in Asda

  • Homeless147 HomelessCueist (@Homeless147) reported

    @AskNationwide Think I haven't tried that already? You take more money a month from me than I spend on food and shelter. It's help to get you to court I need not to talk to you. You're a direct reason I sleep outside.