Nationwide status: access issues and outage reports

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontypool, Wales

The most recent Nationwide outage reports came from the following cities: Newport, and Caerphilly.

City	Problem Type	Report Time
Newport	Login	12 days ago
Caerphilly	Login	17 days ago
Blackwood	Login	2 months ago
Ebbw Vale	Transfer	10 months ago
Pontypool	Mobile App	1 year ago
Bargoed	Login	1 year ago

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

• 
  Stuart Anderson (@stu_75) reported 21 minutes ago from Ringland, Wales

  @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

• 
  Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported 30 minutes ago from Newport, Wales

  @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rachael Santangelo (@Beleza_Rach) reported 54 seconds ago from Haddington, Scotland

  Not sure if it's @TheAA_UK or @AskNationwide who are not great but after 18 years breaking down on the motorway and being told someone will be here in 4 hrs when your 15 mins from Edinburgh is blowing my mind!!!!

• 
  TK (@tonykinsley) reported 3 minutes ago

  @AskNationwide Your bot keeps telling me its too busy and I can't see how to email a question! How do I email a question about an ISA that I have a problem with?

• 
  JCB (@Plsdoright) reported 8 minutes ago

  @AskNationwide Oh, and by the way, the last time I phoned @AskNationwide for help, I was on the phone for nearly two hours…and even then, failed to resolve the problem

• 
  steve WBA (@WbaSteve) reported 11 minutes ago

  @AskNationwide tried the chat on the app is bloody awful

• 
  Matt Sneyd (@matt_s29) reported 11 minutes ago

  @JoshPearson88 @AskNationwide Been with them over 17 years and got jack **** and got saving accounts with them

• 
  𝐃𝐈𝐃𝐈 (@Elle2London) reported 14 minutes ago

  I bank with them and in the 9 years I’ve been with them I’ve never received one kobo from them. @AskNationwide you’ve broken our bond 💔😭

• 
  Tom Morgan (@twmorgan11) reported 14 minutes ago

  Some absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'

• 
  Rep74NL (@JohnnyRep74) reported 16 minutes ago

  @AskNationwide I recently transferred over to Nationwide . Have had nothing but problems with paying ours since . Have called hekpdesk numerous times to be fobbed off with excuse after excuse usually after waiting 30 minutes in a queue . Wish I had not bothered transferring

• 
  Dr Barney Craggs FCIIS (@barneyc) reported 16 minutes ago

  It's 2026 @AskNationwide why are we still blatting confidential docs around by email and not a sensible secure file transfer service?!

• 
  Ghost of Goose (@ghostofgoose5) reported 17 minutes ago from Frimley, England

  @onpassage @waitrose @AskNationwide You're part of the problem