Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 12/14/2025 11:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (24%)

    Website (24%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • redsquirrel13 Mrs E (@redsquirrel13) reported

    To the man in M&S Corby who paid for my shopping when my card was declined, thank you. You made an already bad day a little better. I will donate to local charity. To @AskNationwide who incorrectly put a block on my card and caused me to burst into tears at the till, raspberries.

  • bygrhel Helen B (@bygrhel) reported

    @AskNationwide Downdetector reporting payment card problems at Nationwide

  • MartinGrainger6 Martin Grainger (@MartinGrainger6) reported

    @Coastermitch @AskNationwide Gave up after 25 minutes on hold but have a similar block on my CC and spoke to somebody today who was told by customer services it had happened to a lot of cards.

  • DeprofundisUK De profundis productions (@DeprofundisUK) reported

    @AskNationwide Hi I have called,I had been on the phone for 45 mins before this tweet and the person on the other end flat refused to help all I wanted was for them not to charge me the two fees due to come out since I have paid my overdraft off these new fees would put me bk into my overdraft

  • Coastermitch Mitch (@Coastermitch) reported

    @AskNationwide On Hold at the moment (From other tweets looks like a long queue) but is there an issue with Nationwide card payments presently? Both my Credit+Current Accounts were declined for a £5 transaction despite plentiful funds?

  • teeny_beanie911 Teenybeanie (@teeny_beanie911) reported

    @AskNationwide as the many other customers have stated my credit card has also been declined numerous times tonight! Why not just say you have an issue? Instead we all look like we are at our limits 🙄 get it sorted!

  • bygrhel Helen B (@bygrhel) reported

    @AskNationwide Credit card declined at two different retailers. Is there a problem?

  • beffreynoldz BR (@beffreynoldz) reported

    @AskNationwide just been on hold for about 40 minutes to be hung up on ??????? My card has randomly stopped working on Apple Pay and it’s saying to contact my bank??

  • MerseyGasMan David Marriott (@MerseyGasMan) reported

    @AskNationwide Apple Pay not working today with my credit card (did yesterday). Details still correct and in date, multiple merchants. Is it you or is it me?

  • yiuie Yiuwin Tsang (@yiuie) reported

    @AskNationwide hey! On hold for 30mins trying to sort out my ccard being declined - is there an outage?