Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 02/25/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Login (29%)

    Login (29%)

  3. Website (26%)

    Website (26%)

  4. Transactions (8%)

    Transactions (8%)

  5. Transfer (2%)

    Transfer (2%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • bluntGrape 🤖 (@bluntGrape) reported

    @AskNationwide Do you expect it to be fixed by 12 or is it a big issue ?

  • jacklkelly_ Jack Kelly (@jacklkelly_) reported

    @AskNationwide not being able to access money for transfers between accounts but also no updates to this happening prior.. never any direct updates! Time for a change

  • Laney1987 Laney (@Laney1987) reported

    @AskNationwide Ok. Second issue this week with the app 😣

  • vanholdenroc vananhold7 (@vanholdenroc) reported

    @JonJennings92 @AskNationwide Same problem

  • antonyrob79 Antony Robinson (@antonyrob79) reported

    @AskNationwide are there any problems with the app this morning? I’m unable to transfer between accounts

  • captainoates80 Andy Oates (@captainoates80) reported

    @AskNationwide when will this issue be sorted? Can't access our savings.

  • JonJennings92 Jon Jennings🇧🇼 (@JonJennings92) reported

    @vanholdenroc @AskNationwide There’s a message on the app now saying they’re aware of the problem, so hopefully it’ll be sorted shortly!

  • Eddieeright Eddie (@Eddieeright) reported

    @Angiebabes999 @AskNationwide I no wtf

  • brownlie_louisa Louisa Brownlie (@brownlie_louisa) reported

    @AskNationwide Hi any idea how long it’s going to be to access money as canny transfer to get to work?

  • AntonellaMarr3 Antonella 🌋 (@AntonellaMarr3) reported

    @AskNationwide please hurry up fixing the money transfer problem . We are without power at home (Scottish borders ) and I need money to buy a gas hob or anything!!!!!