Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 12/04/2025 06:40

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (22%)

    Website (22%)

  3. Login (20%)

    Login (20%)

  4. Transactions (12%)

    Transactions (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • wa37772360 Sarah Wallace (@wa37772360) reported

    @AskNationwide Can I have a Start to Save Issue 2 account if I close my Flex Direct account?

  • BiffaClement Biffa (@BiffaClement) reported

    @AskNationwide Before I repeat the exercise of entering all my data again, getting stuck, then deciding that if Nationwide can't do sign up, they probably should not be trusted with money, can you verify that the site is functional and you are seeing new joint accounts being created please?

  • DanielJFalconer Daniel Falconer (@DanielJFalconer) reported

    @AskNationwide Hi, trying to switch my bank account to a FlexDirect but keep getting an error message when I get to the Overdraft portion and it runs a soft check. Any idea why this may be?

  • boo08_sarah Sarah (@boo08_sarah) reported

    @AskNationwide no help whatsoever checking on a suspected fraud call my incapacitated mum who suffers dementia received today. No one will help check her money is safe because she doesn't have enough capacity to make the call to you herself to report it. No help at all.

  • EmyrP_E Emyr Evans (@EmyrP_E) reported

    Hey @AskNationwide - what’s the issue with your online service? Can’t get info on my accounts for last 48hrs! Says you are working on things!

  • jakegh_ Jake (@jakegh_) reported

    @AskNationwide Hi, I have a current account with Nationwide and been a customer for 3 years. Is it possible to transfer in a help2buy ISA from another provider? I see some banks offer this and was hoping Nationwide does too

  • ggs4760 george graham smith (@ggs4760) reported

    @AskNationwide hello,if I open a instant access saver on line,will I receive a ATM card,to use with the account.

  • nantlais_mostyn Roger Stone BEM (@nantlais_mostyn) reported

    @AskNationwide @DianaAward What rubbish. You’re a bank. Stick to banking, improve your customer service and smarten up your appearance. Staff should dress well at work, not look like they’re off to the pub with some friends.

  • boo08_sarah Sarah (@boo08_sarah) reported

    @AskNationwide My mum doesn't understand she has lack of capacity so is trying to remain independent with my support. All I wanted was someone to call her and run through security and check her account hasn't been fraudulently used. When I rung NatWest with same issue they were amazing.

  • emjanerx emily💫 (@emjanerx) reported

    @ignorance_dj @AskNationwide Been with them for almost 10 years, always fine until the last year. It’s been a problem every month. Payments not going in, but them allowing them out, putting you into an un arranged overdraft or occurring fee’s. Sadly, get used to it