Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 01/31/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Login (28%)

    Login (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • gibbons_ol23663 olly gibbons (@gibbons_ol23663) reported

    @AskNationwide I haven’t been able to log in to your app today. It can’t seem to establish a secure connection and says request timed out?

  • kyldb Kyle (@kyldb) reported

    @graymoan @bigbadste321 @AskNationwide You just get told to wait 2 hours… or they could just investigate and fix it asap would be nice🙃

  • skipper68uk Mands 🌷🌺🌻🌼 (@skipper68uk) reported

    absolutely disgusted with @AskNationwide trying to solve a problem and they hung up !

  • skipper68uk Mands 🌷🌺🌻🌼 (@skipper68uk) reported

    been a nationwide customer for years and 4 phone calls and they still cannot sort out problem and hang up on you @AskNationwide

  • LovesTKandSP Leah (@LovesTKandSP) reported

    @AskNationwide hi, is it possible to set up a saver so it just takes whole numbers and saves the change I thought the impulse saver did this but not sure it’s working properly

  • tatlock2 tatlock (@tatlock2) reported

    @cristo_radio @AskNationwide I feel your pain. Nationwide doing their bit to shut down access to the diminishing supply of rental property and as if being a LL now is not difficult enough with this govt. Can recommend @firstdirect

  • gibbons_ol23663 olly gibbons (@gibbons_ol23663) reported

    @AskNationwide I’m in South Africa if that makes any difference? It was working here though until yesterday. I need to make some bank transfers but am unable to. Even when I go on the browser it won’t take me to the login page?

  • RachT234 RachT234 (@RachT234) reported

    Bear in mind, the reason I was calling was relatively simple: To have some money that wasn’t involved in a scam transferred to my backup @AskNationwide account. I had no access to my Santander account, and Santander were aware I have a physical disability that prevents me from visiting a branch.

  • BitcoinOllie ₿itcoin Ollie (@BitcoinOllie) reported

    @agolaymonday @NatWest_Help Interesting. NW does not even adhere to its own limits. Rejects even £50 in any one month. Also having issues with @AskNationwide which is new. I route around using a neo bank. Inconvenient but hardens conviction.

  • Christi09787198 Christian Davis (@Christi09787198) reported

    @lnfinite_loop @janeholland1 As an aside my in laws were getting a terrible rate at their bank and then switched to a building society (@AskNationwide) and got a much better rate. We use them and they just gave us £100 each. Dump the banks get a building society