Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 12/02/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (44%)

    Mobile App (44%)

  2. Website (23%)

    Website (23%)

  3. Login (18%)

    Login (18%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • HarryBeck1980 Adrian Lee (@HarryBeck1980) reported

    @AskNationwide Hi, just got a mortgage with yourselves but having issues trying to register online and on your app. Spent ages on your phones during the week and think your advisor has taken down a wrong email address. Can you help??

  • PhantomConner phantomConner (@PhantomConner) reported

    @AskNationwide atm took my cash but account says it’s been taken out any help? Thanks

  • clearya1 Anne Cleary (@clearya1) reported

    @AskNationwide Thank you for that. I need to get my money working for me!

  • f1lover75 Evonne O (@f1lover75) reported

    Why is @AskNationwide banking app not working even if I have updated it...

  • rob1wheeler Robyn Wheeler (@rob1wheeler) reported

    @AskNationwide hi, I’ve been trying to pay an invoice for a few days but every-time a note comes up saying there is an issue and to try again later. Please can you check to see if there’s any issue? They bank with NatWest if that an issue? Thanks

  • jeniimayy Jennifer May (@jeniimayy) reported

    @AskNationwide why did you randomly block my debit card, resulting in my food shopping order being cancelled at 1am? I have COVID and a baby with COVID

  • hhazywazy Hazell Somerville (@hhazywazy) reported

    @AskNationwide I am abroad and my card keeps declining for Uber. What can i do to get this block taken off.

  • peter_mcclurg Peter mcclurg (@peter_mcclurg) reported

    @AskNationwide Appalling service today in Coatbridge. Branch busy so I deposited via machine outside. Now being told by stroppy head office that the deposits won't go into account till Monday at 5pm. Told to use machine inside branch but far too busy. An utter joke of a bank.

  • kindessandpeace tara j neely (@kindessandpeace) reported

    @AskNationwide is there a problem with incoming payments today? Transfer done hours ago into my account not showing in my balance

  • helenjmiller helen miller (@helenjmiller) reported

    @AskNationwide 2 days ago my transactions were declined. I called to be told no issue and later found out your system was playing up. Log on to banking app tonight to find that transaction that were declined have now been taken multiple times leaving my account £200 short 😤