Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 03/10/2026 05:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (37%)

    Mobile App (37%)

  2. Website (25%)

    Website (25%)

  3. Login (25%)

    Login (25%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • DOOGY43543492 DOOGY (@DOOGY43543492) reported

    @AskNationwide Please answer my question as your’e just squirting around my question, if I can’t transfer my money because of a technical problem HOW CAN I TRANSFER MY MONEY TO ANOTHER ONE OF MY ACCOUNTS, as it’s an on line only account.

  • craigbwwe1 Craig (@craigbwwe1) reported

    @AskNationwide hi im trying to look at my credit card statement and make a payment but website says technical issues?

  • jurgenthejock Mac (@jurgenthejock) reported

    @AskNationwide And no option for a callback - that’s kind of a standard service feature is it not these days?

  • CraigsWorld Craig Martin (@CraigsWorld) reported

    @AskNationwide Using Safari everything works until I am on the final ‘amount confirm’ button to click to make the payment. When I click that- the website freezes and does nothing. Eventually going to an error. Tried it 5x and no luck. Used Firefox instead and it worked. 😡

  • bridge9118 Gary Bridge (@bridge9118) reported

    @AskNationwide I have a Flexdirect account, & would like to change to the Flexplus account, can I do this via your website, & would I keep the same account numbers? Thank you.

  • Leelabelle Leanne Happy (@Leelabelle) reported

    @AskNationwide Is there an issue with the nationwide app? I couldnt access it (internet connection ok), I updated it, still the same now I've deleted to reinstall and it's saying 'cannot be installed' 😳

  • DavidBuckell David Buckell (@DavidBuckell) reported

    @AskNationwide Just tried it via the app but when you say internet banking i assume you are only referring to the website. will try this shortly and confirm once done. thanks

  • jessicaloca Jess (@jessicaloca) reported

    @AskNationwide hi I’ve just transferred money from my savings to my current account and the money has left savings but not credited my current account are there issues currently

  • 2SmoothBooth David Booth (@2SmoothBooth) reported

    @AskNationwide With reference to your new triple access online saver paying 0.7%. I opened this account 5 months ago at a rate of 0.45%. Will I be receiving this increased interest rate or have you found a way to avoid paying the increase to members that already have the account?

  • spanglishgirl24 Megan🏳️‍🌈 (@spanglishgirl24) reported

    @ClaimingTrack11 @AskNationwide yeah its so wierd that still makes me wonder if they have a security problem but yes @AskNationwide plz let us know