Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 12/26/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • jychttrj Joey Chatterjee (@jychttrj) reported

    @AskNationwide Apparently I have not qualified for the Feb 2023 draw. But I have deposited into my account. Can you just someone call me or answer your phones so I can query. I pay £13/month to have your services and I get worse and worse service every month. I feel like switching.

  • NoContextLola No Context Lola (@NoContextLola) reported

    @AskNationwide Hi Sherrie! I restarted my phone, uninstalled and reinstalled the app, but I'm still having the same issue. Could this be because I am abroad?

  • Steve_Orlando SteveO (@Steve_Orlando) reported

    @AskNationwide It seems the whole of Nationwide Employees are paralysed with the inability to exercise Common Sense or even basic initiative. No-one willing to own my problem which THEY created through their own ineptitude. Could a decision maker @AskNationwide actually talk to me please!

  • SamWills16 Sam Wills (@SamWills16) reported

    @AskNationwide is there anyone I can contact now or a 24hour number? I have a problem with the deposit machine

  • WAZ78169995 WAZ (@WAZ78169995) reported

    @AKiT87 @AskNationwide I had a similar problem on Monday with a £10k 'faster payment' that went missing. NW were really bad and slow over the phones at responding to this - like talking to a crap Gov't Dept. My advice is to complain and ask for compensation as I have.

  • skiingrhino 🚴🏻‍♂️ Paxo ⛷ (@skiingrhino) reported

    @AskNationwide So after denying me any money because I didn’t have the stupid card reader on Tuesday now your app hyper “security” internet purchase is not working. Your just hopeless.

  • wilberforz lee (@wilberforz) reported

    @AskNationwide Is the loan broker again. Keeps getting stuck with no error displayed but loops on the same page again

  • bibohibo Bebe Rodgers (@bibohibo) reported

    @AskNationwide Your online service is down; I've tried several times and it's down. You're claiming that your services are working normally but clearly they're not.

  • george_photiou George Photiou (@george_photiou) reported

    @AskNationwide Hi Luke, thanks for your reply, unfortunately l, last time I checked I was a grown adult and able to make my own decisions for the money I have worked hard for. Shame you don't safeguard millions of problem gamblers the same way 👍all the best

  • damagedoneuk Ross (@damagedoneuk) reported

    @AskNationwide I recently switched out from Nationwide, now have no access to my old account online. How do I receive a final statement showing the last transactions and the final balance transfer? Thanks.