Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 01/20/2026 16:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • elainehynz Ellie (@elainehynz) reported

    @AskNationwide having problems accessing the app keeps saying timed out

  • Paul70071817 Paul (@Paul70071817) reported

    @AskNationwide I want to transfer up to the max of 20 thou , i only transferred 1 thou because i had an email on my first application telling there was an error dont worry just start a new app

  • janetstollery Janet Stollery (@janetstollery) reported

    @AskNationwide We have a Triple Access Savings account. How often is interest paid?

  • YoYingers YoYingers (@YoYingers) reported

    @AskNationwide still no sign of interest increases to savings accounts, you increase mortgate rates quick enough tho! Still no increases since at least the last 2 BoE rises, why is that? Don’t respond with “you’re working on it” because so far you haven’t worked on anything!

  • elainehynz Ellie (@elainehynz) reported

    @AskNationwide I cant use app or website to log in do you have a problem I've restarted phone tried everything

  • NewPhoenix228 Phoenix (@NewPhoenix228) reported

    @AskNationwide They can't ever help, say they don't know why. It now says the statement is done (4 days late) but isn't anywhere to be seen. I'll just stop using it as you are making it impossible to manage. Thanks for being so good @NatWest_Help I might even switch my current account to you.

  • DickieDystopia Gump Worsley (@DickieDystopia) reported

    @AskNationwide Hi, is there an app issue? I'm not able to get in. I've restarted and made sure there aren't any updates but still unable to access via the app.

  • purssey1 M Purssey (@purssey1) reported

    @AskNationwide thank you, but that means it's only 10 days or less, so not very customer friendly. Sad to say but the banking system is not fit for purpose in the 21st century.

  • mattbitsandbobs Fylde Property Maintenance & Improvement (@mattbitsandbobs) reported

    @AskNationwide Hi. Where do I report an annoying issue with the APP ?

  • Cypranid J A F (@Cypranid) reported

    @AskNationwide Hi, is there a problem with the app? All I get is “establishing secure connection “ then nothing.