Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 03/12/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Login (27%)

    Login (27%)

  3. Website (25%)

    Website (25%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • EvilPancakeXD1 EvilPancakeXD (@EvilPancakeXD1) reported

    @AskNationwide Doesnt help now, literally had to send money in an emergency but couldnt

  • TFaye79 Fem80 (@TFaye79) reported

    @AskNationwide 2nd month running you've left me financially vulnerable AND your advisors REFUSE to resolve this simple issue. I AM FED UP!! No mgrs available, no complaints people, what is going on NBS?

  • Welshdumbchick1 D (@Welshdumbchick1) reported

    @AskNationwide Is there an issue with online bank transfer? I am due payments but all are having trouble with online transfer despite correct details.

  • lottiethearian Lottie (@lottiethearian) reported

    @AskNationwide I'm experiencing issues with my card when I try to purchase anything online but it works when I go in the shops. "Your transaction wasn't authorised. Please contact your bank."

  • marklunn14 Mark Lunn (@marklunn14) reported

    @AskNationwide Just tried that but it still keeps crashing and saying technical problems

  • jengallso G@llso Ⓥ #ScottishIndependence (@jengallso) reported

    @AskNationwide Hi. Thanks for replying. The chat function on my phone only started to work when I minimised the window and went back to the screen after a few mins. This was a definite issue whe. I tried it yesterday too. Maybe something thing that the IT Testing department should try

  • LiamODellUK Liam O'Dell (@LiamODellUK) reported

    @AskNationwide This is great to see, but please consider the colour of your subtitles in these clips. The white blends in with the desk and the yellow is completely unreadable. Captions should be high contrast and preferably with a black rectangle behind the test to help them stand out.

  • andrewmelvin94 Andrew Melvin (@andrewmelvin94) reported

    @AskNationwide I applied for a new flex direct account on Sunday and it says it was accepted. In the email in said I would hear within 5 working days with an update. I haven’t heard anything yet

  • marklunn14 Mark Lunn (@marklunn14) reported

    @AskNationwide my banking app isn't working but your status says no issues with service?

  • ukbeckyallen becky allen (@ukbeckyallen) reported

    @AskNationwide I try and make a payment to my credit card, verifying it is me on the app, but when I close the app to go back to my cc it just gives a blank screen. Help!