Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 02/15/2026 11:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (28%)

    Login (28%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • TKoppite TheGreatKoppite (@TKoppite) reported

    Person yet again. What is the point of a DM saying exactly who I need a response from only to be referred back to the idiots who caused the problem in the first place? @AskNationwide are just about as useless as ever. And they wonder why I am so frustrated. Great.

  • Helen60614083 Helen (@Helen60614083) reported

    @AskNationwide But if I've had one just over a year ago and I've transferred the money across can I still open another account the same (1 year triple access) and get the 3.00%

  • effy_b4 Effy Beezus (@effy_b4) reported

    @AskNationwide I lost it on 30th March and cancelled it through the app on that day. I was told I should get a new one within 5 working days

  • supag12 suepage (@supag12) reported

    @AskNationwide is there a problem processing on line shopping payments for sainsburys ?

  • Highlanderscous Fred Bassett (@Highlanderscous) reported

    @AskNationwide @emsy5smith If your system is saying everything is OK, why does my Nationwide app show an error message saying you're experiencing technical difficulties?

  • declanl212 Declan Lyons (@declanl212) reported

    @RissaHalls @AskNationwide It's the biggest pain in the hole tbh. Everytime you make a new payee. All the others just ask for a pin. If your card reader stops working youre effd

  • LindseyNey Lindsey Ney (@LindseyNey) reported

    @AskNationwide i did previously have the app to manage mymums account now closed &opened another as executor. app does download.i have deleted it & tried to log in several times ,even gone through the online registration process again but still get same message 😩

  • TKoppite TheGreatKoppite (@TKoppite) reported

    Team there. It's so frustrating but if @AskNationwide want a fight they have got one. I am not going to be bullied by them or anyone else. Prayer and some love might help. 🙏 Cheers. Will update tomorrow. 💖

  • jalal1982 jalal ahmed (@jalal1982) reported

    @AskNationwide how can I make a complaint regarding The Mortgage Works poor customer service?

  • OveratedLama Tom (@OveratedLama) reported

    @AskNationwide Another issue, I’m currently in Spain and can’t make international calls, which is why I think the payment got flagged