Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 02/08/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (28%)

    Login (28%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • liz_ellis72 Liz Ellis (@liz_ellis72) reported

    @AskNationwide please can you advise when you expect the payment delay to be resolved as I need access to my salary to pay bills?! thanks

  • SisterMena Mena (@SisterMena) reported

    @AskNationwide it’s time for a new bank I think!! What is going on with you guys this “power outage” is happening too often we all have real life payments/transfers to make

  • lovejmatic That girl Jemz (@lovejmatic) reported

    @AskNationwide I too am sorry to hear this! Doesn’t help me much you saying sorry, it needs to be investigated why this keeps happening.

  • ryanmckinna ryan mck (@ryanmckinna) reported

    @AskNationwide @Requando So in that same vain can you give me money right now to feed myself? Anything I would be expected to pay today will be blamed on you and your poor service so hurry up and provide me money to survive

  • SisterMena Mena (@SisterMena) reported

    @AskNationwide you guys are jeopardising customers relationships with other utilities/organisations with your terrible technical issues which are too much sort it out it’s practically lunch time and it’s still ongoing

  • dirtyprinz richard richie (@dirtyprinz) reported

    @AskNationwide Always a damn issue I’m going back to Barclays you don’t even respect our money enough to email us if I didn’t go in the app I wouldn’t know no transfers went through I hope they don’t pay me early today because your messing up my day I have a 12 hour shift still can’t buy food

  • suprisedelight Sally-Ann Barrington (@suprisedelight) reported

    @AskNationwide When will the delayed payments issue resolve on the apps please?

  • MiriamMcdermo13 Miriam Mcdermott (@MiriamMcdermo13) reported

    @AskNationwide You know what I'm getting really sick and tired of these issues you seem to be having them at least once a month

  • E_Myerscough Edd Myerscough (@E_Myerscough) reported

    @asknationwide When you say payments are 'delayed', do you mean they won't go through until you resolve the issue, or do you mean they are still working but are taking longer than usual to process?

  • ryanmckinna ryan mck (@ryanmckinna) reported

    @Its_CCHogan @daniellemaher13 @AskNationwide RBS have never had this problem whereas NW have had this 4 times since Dec 22nd.