Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 01/14/2026 19:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (29%)

    Website (29%)

  3. Login (19%)

    Login (19%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • RHYSyoutube R.Fouracre (@RHYSyoutube) reported

    @AskNationwide i am jist wondering how i go about paying for goods/service using cheques. I am needing to have a cheque book to pay for items as i dont want to pay over phone

  • SaagarKalelkar सागर कालेलकर (@SaagarKalelkar) reported

    .@AskNationwide do you offer the ability to with cash through using your phone or app. Similar to service offered by your competitors like barclays & natwest?

  • StephWillis87 Stephanie Willis (@StephWillis87) reported

    @AskNationwide is there a problem with mobile banking? I keep getting a message saying there are technical difficulties and it’s been over 24 hours.

  • MrsFLester Lester (@MrsFLester) reported

    @AskNationwide I've had my debit card declined multiple times recently, but randomly. Both in-store and online. Please help.

  • elissia_james Elissia James (@elissia_james) reported

    @AskNationwide I haven’t even applied for the max overdraft limit for this year (being £3000) but when I go to increase it it’s says there are service issues. From talking with an advisor its an issue with a lot of the student accounts however it is still not fixed

  • elissia_james Elissia James (@elissia_james) reported

    @AskNationwide Yes, I’ve tried on the website, the app, over the phone and in branch and no one can seem to help or know why its occurring

  • judeGibbons Jude Gibbons (@judeGibbons) reported

    @AskNationwide Hi, having a problem making online payment from Coop bank to my NW credit card. It gets returned to my account immediately, using details I've used ok for years. I can make a payment from same account to my NW flexaccount with no problem. What's going on?!

  • Sugghowellxo your average fan account (@Sugghowellxo) reported

    @AskNationwide hi, Boost energy stole my money and won’t give it back. They said I have to go through to you to get it back, so can someone help me please?

  • TTMoneyMentor Times Money Mentor (@TTMoneyMentor) reported

    🔺Breaking: House price growth is slowing, according to @AskNationwide. Month-on-month house prices rose 0.3%, down from 0.9% growth in May. Do you think this is the start of house prices falling?

  • chadders92 Anna Chadwick (@chadders92) reported

    @AskNationwide Thanks Liz, it’s regarding Early Repayment Charges in relation to when I pay my mortgage each month and when it expires. I have also tried using the chat function on the website and appear to have been disconnected from that too.