Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 02/14/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (28%)

    Login (28%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • TaraGilmore Tara Gilmore (@TaraGilmore) reported

    @AskNationwide hi I’ve tried to get an extension on an item I’ve bought that needs paying today through #klarna - been unable to do so and now I’m going down as a late payment and will have to pay interest. Will you cover the cost of my interest now?

  • LJB_86UK Lee Bradley (@LJB_86UK) reported

    @AskNationwide hi, when are you going to sort your systems out so we don't have this payment issue every 2 weeks? Bit ridiculous isn't it? Once is fair enough but 3 times in such a short period of time!

  • PaulNut15044017 Paul Nuttall (@PaulNut15044017) reported

    @AskNationwide Here we go again shocking service

  • Heather57209164 Heather (@Heather57209164) reported

    @AskNationwide ANOTHER Nationwide payment issue means my monthly pay has not arrived in my account. Not brilliant with bills due today.

  • ChloesPJs Chloe (@ChloesPJs) reported

    (Yes I’m aware that my opinion of most banks is that they are slow and outdated but the pure fact that I can do EVERYTHING I want to on @monzo’s app and I can’t do some of the basics in the @AskNationwide app says a lot) I’m quite open about my opinion as you can tell.

  • dazzababy84x dazza baby (@dazzababy84x) reported

    @AskNationwide don’t u respond to nobody bad service

  • stnrgy Connor Parry (@stnrgy) reported

    @AskNationwide over an hour and still nothing… not even a reply! WTF! #shitbank #shitcustomerservce #badcustomerservice

  • Syn0nymph 💬 (@Syn0nymph) reported

    @AskNationwide What's the technical error you are having? Is it to do with the 'temporary queueing" process that was implemented at the beginning of the year?

  • ryanmckinna ryan mck (@ryanmckinna) reported

    @Its_CCHogan @daniellemaher13 @AskNationwide Never known them to have an issue. Same with First Direct. Certainly not to this extent where it’s happened 4 times in 3 months with absolutley no resolution to be seen. RBS haven’t made headlines for failing to give people their money, at least not as often as NW

  • HTearnan Haz Tearnan (@HTearnan) reported

    @AskNationwide My phone is getting cut off because you won't process a payment. Rubbish service