Is Nationwide down in Pontypool, Torfaen County Borough, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Pontypool, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (29%)
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Login (29%)
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Website (24%)
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Transactions (12%)
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Transfer (4%)
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Withdrawals (2%)
Community Discussion
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Nationwide Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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Stuart Anderson
(@stu_75) reported
from
Ringland, Wales
@AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Guy T
(@tate11520) reported
@AskNationwide To unblock the pin which has been blocked. Do not need to reset the pin number, just need to unblock the account ASAP. Your website / portal does not allow us to notify you anymore to advise of travel for possible card use. Your website advises fraud team 24 hours a day
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J
(@enrdmjayao) reported
@AskNationwide Hello - how do I pay into a Help to Buy ISA please for the initial £1,200 payment? Does it have to be done in store or can I do it through the 'Internet Bank'?
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PeeKay
(@peekay14) reported
@AskNationwide support?! Your support is a joke! The way you treat long term customers is a joke. I tweeted 3 weeks ago about an issue, told to raise online complaint & here we are, 3 weeks later & no reply, nothing. Nationwide doesn't care about it's customers, it cares only for their money
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Stu 🇪🇺🏴🇺🇦 ✈️
(@wxxec) reported
@AskNationwide since installing iOS16 on Monday, my Nationwide app is taking around 20 secs to get to FaceID when before it was almost instant. Using 70Mbps broadband so no issues there … you had at least 4 months of betas to prepare so what’s the issue?
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Moonchild82
(@nixynoo82) reported
@AskNationwide No I'm just charging bank account instead as sick of nationwide and it's constant problems
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steve
(@stevoincpt) reported
@themortgageworks @AskNationwide @NationwidePress I have been trying to get hold of 'the mortgage works' a division of #nationwide for 2 months. Impossible! They don't answer... there is no contact email or number. Poor service! Maybe I should stop my payments?
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Victoriana007
(@Victoriaholton) reported
@AskNationwide The call handler wasn't interested in which branch, even the disability issue - just said you need to go in tomorrow with ID to get some money. Retraining sorely needed. Especially as callers in this situation are often distressed. Shall I message you?
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Guy T
(@tate11520) reported
@AskNationwide Also I was asked to use a UK ATM which I cannot do as in America. Not due back in the UK for another 2+ weeks. I have banked with Nationwide all my life and really expected better service!
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Smarter Mortgages
(@SmarterMortgag2) reported
@AskNationwide but please explain to me why, as an existing customer my new fixed rate is as high as rates for purchases when the work involved in a rate switch is fully automated and has no impact on the case processing of purchase/remortgage applications. #feelingrobbed
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Stu 🇪🇺🏴🇺🇦 ✈️
(@wxxec) reported
@AskNationwide @outeraquarius I’m suffering the same issues and it’s not as if your developer team haven’t had at least 4 months of betas in their possession for testing, in order to get ready for it … Amex, Barclaycard etc apps are all working fine 🙄