Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 01/27/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (27%)

    Website (27%)

  3. Login (22%)

    Login (22%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • CarolynHucker Carolyn Hucker (@CarolynHucker) reported

    @vandachico @AskVirginMoney @AskNationwide At the moment I can still service my current account, it's just this daft idea that everyone is able to and wants to use an app for everything. Do Nationwide do a credit card? I might have to try them. I was with YB for 34 years and they were brilliant.

  • peterbruce peter bruce🐟 (@peterbruce) reported

    @AskNationwide Ive had a email because I have home insurance with you but I dont think I do? Its with @MORETHAN I think? Can you check? Cant get info via website, its not working, will DM my details. Thanks

  • SjGoldsack Steve Goldsack (@SjGoldsack) reported

    @AskNationwide I have a holding deposit from a car hire company, the car has been returned in good condition, it still shows as pending which means I have very limited credit left, is it just a delay? In other words do I have access to my funds now?

  • The_RichT Rich T (@The_RichT) reported

    @AskNationwide That's the process I'm following but getting an error saying there is a technical issue. Been trying for two days...any issues your end?

  • SteveAUK2 SteveA (@SteveAUK2) reported

    @AskNationwide Is your online banking account application working?

  • The_RichT Rich T (@The_RichT) reported

    @AskNationwide Hi, trying to remove an old online account but get an error each time I try. Used to be able to send you a message on my online banking but this feature has been removed!!? No branches close by/convenient to stop into...

  • vandachico vanda (@vandachico) reported

    @CarolynHucker @AskVirginMoney That's terrible. I find @AskNationwide great for my disablities

  • zxkzyv5vxp Alex (@zxkzyv5vxp) reported

    @AskNationwide I wondered if your Nationwide Enfield branch (33 church street) is open? It was under refurbishment & your website doesn’t mention anything.

  • Mike4Eastleigh Mike Thornton (@Mike4Eastleigh) reported

    @AskNationwide Are you saying your Customer Service Assistant was wrong?

  • karen_flynn Karen Tennents girl 🏴󠁧󠁢󠁳󠁣󠁴󠁿 💙 (@karen_flynn) reported

    @AskNationwide Cash deposited in machine in Aylesbury on Thursday still not showing . Is there a problem or are they just behind ?