Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 12/03/2025 08:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (44%)

    Mobile App (44%)

  2. Website (23%)

    Website (23%)

  3. Login (18%)

    Login (18%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • thedumboshow QUAY (@thedumboshow) reported

    @AskNationwide I'm still having the same problems. I have the right amount of money on my account and I have made orders on amazon in the past. But whenever I try ordering anything on amazon even when I have enough money (and I put the right details in) I still get declined

  • thompsonhelen85 Helen Hayhurst (@thompsonhelen85) reported

    @AskNationwide I set up a new ISA, to include a transfer but have had no paperwork yet. The money from my old ISA has gone but I don’t have any new account details? Help.

  • Louby317 Louise Jones (@Louby317) reported

    @AskNationwide Hi, I've been trying to make a payment today and do some other online banking, but get a message saying there are technical issues. Is this right? Should I keep trying over weekend or leave until Monday?

  • icentricAPI Denilson (@icentricAPI) reported

    @AskNationwide I cannot access my accounts on the App. Are you having problems?

  • paulfayers paul fayers (@paulfayers) reported

    @AskNationwide I have not been able to access my visa account transactions online for 4 weeks and have been told there is a problem with other account holders. Any news on when this will be remedied as customer services are unsure 😐

  • redbarrington Red Barrington (@redbarrington) reported

    Just reviewing mum’s house insurance renewal from @AskNationwide - quote is for £37 p/m but if she was a new customer to the brand (via comparison site) it would only be £14 p/m for the same cover 😳 Good to see loyalty is rewarded!

  • Sam13800055 Sam (@Sam13800055) reported

    @AskNationwide Hi. I’m trying to apply for a student bank account. Your websites saying it can’t verify it with UCAS, but the details match. Please help.

  • Turgie83 TheWorldAccordingToG (@Turgie83) reported

    @AskNationwide hi guys, are you there? Need to make an urgent payment online but website isn't recognising me and the app crashes when I try to send it on there 😫😫😫

  • WhingingTeacher Nick 🇪🇺🍷 (@WhingingTeacher) reported

    @AskNationwide had a techno glitch yesterday resulting in a double payment to a local company. A substantial sum. They will repay it when they check their mini statement tomorrow, they do not do online banking. Is there a way to halt one of the identical payments or too late?

  • Tilly81045186 Tilly (@Tilly81045186) reported

    @AskNationwide The company ‘Route One’ has said they’ve realised reserved funds back to my account? Thanks for your help , Tilly