Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 03/25/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (30%)

    Mobile App (30%)

  2. Login (28%)

    Login (28%)

  3. Website (24%)

    Website (24%)

  4. Transactions (11%)

    Transactions (11%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • alieneytor Jordan taylor (@alieneytor) reported

    @AskNationwide Im on employment support allowance and it usually is in within 20 mins from the DWP and it’s not in the account are you having issues with benefit payments today? Need to know As I have bills and being disabled it’s not ideal

  • ClareMi16293213 Clarelou1878 (@ClareMi16293213) reported

    @steviecardwell @darnellbabyfce @AskNationwide Yeah normally I would think it’s inconvenient but it will be sorted, today I have 45 mins maximum to leave for a wedding and avoid traffic etc if not I don’t make it. I feel so sick and just signed up to Lloyds, won’t help this month but this has to be the end for me

  • johnreed222333 John Reed (@johnreed222333) reported

    @AskNationwide received my travel insurance flex plus. Told to go to website. Medical bit doesn’t work. Tried to ring.gave up after 30 min. Tried main number. Your rep tried. She couldn’t get through. What’s going on?

  • rachredmond Rach (@rachredmond) reported

    @AskNationwide my debit and credit are suddenly being declined for no reason on the Curve app, and there is no problem their end as my partner works there. Please can you advise whether this is at your end.

  • FruitLoopsUk Chris (@FruitLoopsUk) reported

    @AskNationwide I cannot use my cards as payments for food delivery services, as the payment is always declined. I have contacted the delivery services & have been advised that this issue with the bank & not them. How do I clear this up?

  • Temi_Modelle Temi👑🇳🇬 (@Temi_Modelle) reported

    @AskNationwide I am trying to get help as I cant use my card abroad and ALL THE NUMBERS SAYS LINES ARE CLOSED! Even the one that is supposedly 24 HOURS. So how can I get help???

  • cathydevine56 Cathy Devine (@cathydevine56) reported

    @AskNationwide Does @AskNationwide support fair sport for female athletes? Or do their rights come second?

  • Scientits Tits McGee (@Scientits) reported

    @AskNationwide Yes, when I click on the account a box pops up that says ‘Some of your accounts may not be available right now. We’re working to get things back to normal as quickly as we can’

  • elliebalwako Ellie Balwako (@elliebalwako) reported

    @AskNationwide Yes the live chat helpfully directs me to call the number I’ve been calling for the past 3 days where I’m told there is nothing that can be done to help… really @Nationwide you can’t do anything to help after all the errors you’ve made on my application?

  • Doodlebug18 Sara :) (@Doodlebug18) reported

    @AskNationwide My Nationwide current account card has been declined today as my payment on Apple. I have used the card out today with no problems. I removed it and re-added it but still says “payment method declined”. Can you help at all please?