Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 01/26/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (34%)

    Mobile App (34%)

  2. Website (27%)

    Website (27%)

  3. Login (21%)

    Login (21%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • mathewtrivett Mathew Trivett (@mathewtrivett) reported

    If you are thinking of getting a mortgage do not use @AskNationwide. Genuinely worst service I’ve ever experienced.

  • charleypoth charley.pothecary (@charleypoth) reported

    @rufflemuffin @mathewtrivett @AskNationwide When are the challenger banks going to start offering mortgages? Then we might start seeing some changes in the mortgage market and better service experience? Policy also needs to change though!

  • mew942a Ellis Waiting (@mew942a) reported

    @AskNationwide @KatieHullPR "Sorry, we're unable to show you all your account info at the moment. This also means you’ll be unable to make payments from some accounts. We’re working to get things back to normal as quickly as we can." Current accounts

  • KatieHullPR Katie Hull ACIPR (@KatieHullPR) reported

    @AskNationwide At least it isn’t just me experiencing issues then….

  • JadexDayx Jade Day (@JadexDayx) reported

    @AskNationwide it is absolutely unacceptable to be on hold for an hour (first call) then get cut of by your customer service team and 25 minutes (second call) to again be cut off... My thoughts would be you clearly don't want my money...

  • KatieHullPR Katie Hull ACIPR (@KatieHullPR) reported

    @AskNationwide is online banking down right now? Unable to access my account

  • gpplumtreeworks ❄Plumtree works/gpplumy☃️🎄 (@gpplumtreeworks) reported

    @AskNationwide hi nationwide. Online banking one-time codes don't seem to be working. Hope you can help.

  • Laney1987 Laney (@Laney1987) reported

    @AskNationwide Thanks there was an issue but it lasted not very long I was just being dramatic lol

  • Alison1569 Alison Mulhearn (@Alison1569) reported

    @AskNationwide Google chrome and lap top - had same issue on my I phone

  • Alison1569 Alison Mulhearn (@Alison1569) reported

    @AskNationwide I’m trying to do an online application for additional borrowing on a mortgage . Get to the address part, put in house number & postcode then find address, click on correct address & then there is no option to click on use this address so I can’t continue -help