Is Nationwide down in Pontypool, Torfaen County Borough, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Pontypool, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (40%)
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Website (24%)
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Login (18%)
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Transactions (14%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
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Nationwide Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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Stuart Anderson
(@stu_75) reported
from
Ringland, Wales
@AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan 🌙
(@owltwig) reported
@AskNationwide Hi, I’ve received my card and pin in the post but I’m unable to set up digital or mobile banking as it says the account is still new. When can I access this as it says on the letter it’s available to set up immediately?
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Ruth
(@KittyCatUK) reported
@AskNationwide Tried that, they’ve cancelled the card, but said my phone device was involved even though that is impossible. They can’t help us by finding out exactly where the fraud attempt was made location / device number, and so my device is now a brick to me for online purchasing.
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Lorie Farrell 💙
(@lorieft) reported
@AskNationwide For example, online triple access ISA.
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Brandon Ferguson
(@HeadlessActing) reported
Why is it that any time that there’s money going into my account @AskNationwide shuts down for 4 days?! Definitely moving banks ASAP #Nationwide
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James Hall🇺🇦🇺🇦
(@JamesHa72120811) reported
4 mths of trying to get help from @AskNationwide. In 24 hours I will have lost everything because, despite 5 hours a day seeking phone help every day for 3 weeks, no one knows how to help me. Can't be escalated because no exchange date. No exch date because it can't be escalated
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🇺🇦
(@sunildvr) reported
Wow @AskNationwide - no notice of this when I logged on earlier today. That’s a huge pain if someone is reliant on a payment being sent or received today or tomorrow. Why was there no advance notice of such an outage!?
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Meaks
(@WhatMeaks) reported
@AskNationwide The notification in online banking says you’re “working on your systems until 7am Sunday and payments will be held in a queue until work is completed” - are you seriously saying I can’t transfer money in/out of bank accounts effectively for 3 DAYS?! That is not ok!
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Tim Staddon
(@tstaddon) reported
@AskNationwide Thanks. We can do the online banking on my PC no problem, it's more so they can track their balance after getting their own place in a few months' time. They can't be expected to get a PC just for one website login!
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Tim Staddon
(@tstaddon) reported
@AskNationwide Thanks. Their devices are compliant but to enable the UK app store access they'd have to disable access to apps that they still need for Ukrainian contact. This is different to how many other UK personal banks have enabled their apps to be installed from the Ukrainian app store.
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kelvin
(@kelvs97) reported
@AskNationwide is there an issue with the nationwide live chat app?