Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 01/11/2026 18:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (24%)

    Website (24%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • philthegill Phil Wells (@philthegill) reported

    @AskNationwide Nope. That is working absolutely fine. On app, I can log in fine and get to the balance summary page but any choice beyond that throws the error and I have to restart app

  • RebootedSpin Spinmeister2 🇬🇧🇮🇱🇺🇸 💜🤍💚 (@RebootedSpin) reported

    @aug_liv @AskNationwide @scotttulloch73 Why not? He received a concise and polite response to his enquiry. What did you want the social media team to do? bend down and kiss his backside? Beg him to stay? Shoot Boris? FFS.

  • musicmanleeds Martin Sykes (@musicmanleeds) reported

    @AskNationwide I've just opened a NW Online Saver which is opened and operated online. Why have you emailed to say I will soon receive a Welcome Pack in the post? When I questioned this, you say, it's 'in case I cannot access the Internet' !! Come on NW - wake up and save paper!

  • tashatam14 tashatam (@tashatam14) reported

    @GoWokeGoBrokeUK I find the monologue diatribe by a black man on behalf of @AskNationwide offensive & disturbing. Over the years I've arranged 2 mortgages & half a dozen bank accounts remotely without being asked my skin colour. Is NW now planning pro-black bias to redress a non-existent problem?

  • GeorgeH55074811 George Hudson (@GeorgeH55074811) reported

    @AskNationwide Why is it so hard to find a ISA transfer form on your website? Cheers

  • RebootedSpin Spinmeister2 🇬🇧🇮🇱🇺🇸 💜🤍💚 (@RebootedSpin) reported

    @AskNationwide @scotttulloch73 IOW.- fu** off Scott. You’re a ******* and we don’t want you as a customer. 👏🏼👏🏼👏🏼👏🏼

  • __H_Ash H Ash (@__H_Ash) reported

    @BarclaysUKHelp @panicospangrat2 Gonna bank with @AskNationwide now. Barclays Uk Help my *** !!!

  • footiefrankie Frankie (@footiefrankie) reported

    @AskNationwide Hi, I’ve opened a savings account for my newborn but have been told that only I can access to it, not my partner. Why is this? We are both parents

  • annabela3984 annabela (@annabela3984) reported

    @AlanRain3 @AskNationwide I advice you to contact cybertech1777 on Instagram he help me to recover my hacked account

  • philthegill Phil Wells (@philthegill) reported

    @AskNationwide What has happened to app? Consistently getting "Technical Problem" error message on my OmePlus8T. Restart phone & app doesn't help