Is Nationwide down in Pontypool, Torfaen County Borough, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Pontypool, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (39%)
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Website (24%)
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Login (18%)
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Transactions (14%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
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Nationwide Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Stuart Anderson
(@stu_75) reported
from
Ringland, Wales
@AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Amanda
(@66Amanda10) reported
@Nicolef1Penney @AskNationwide Looks like nationwide need to get their staff some customer service training as well as a decent IT system
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Tamzin
(@Tamzin83) reported
@AskNationwide This is not acceptable! We have bills coming out that have not been paid because of your issues with wages being paid into our account. I’m unable to collect my Christmas food shop because the money is not in there and should be! I now don’t have Christmas dinner for my girls!
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Kelly Jackson | It’s More Fun In Your 30s
(@Kelly_Jackson88) reported
@AskNationwide Been over an hour now. When is this going to be fixed? It is 4 days before Christmas and I need access to the funds I transferred to PayPal URGENTLY.
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Sarah 🌼 & Jasper 🐾
(@madcow42) reported
@AskNationwide Any idea how long your payments system will be down for? Keep checking to see if I’ve been paid but it says there is a payments issue.
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Dan Smith
(@StroketheDog) reported
@shellbills @AskNationwide The Nationwide website service status says that 'use your cards online and in shops' so you should be OK. Shame they can't reply and tell you this..
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Tamzin
(@Tamzin83) reported
@AskNationwide how will you compensate customers for your current issues with money not being paid into their accounts? Waiting on for my partners wages to pay our bills and have now missed our Christmas food delivery due to no money!! #SeriouslyUpsetAndAnnoyed #NoChristmasDinner
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Michelle Bills
(@shellbills) reported
@AskNationwide is the payment issue affecting debit card transactions I need to do my Christmas food shop
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Amy
(@_amyyma) reported
Shocking “customer service” from @CET_UK “home emergency” as part of @AskNationwide home insurance. 6 days without heating and hot water and continuously told they “can’t do anymore for me today” to get it fixed.
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Nicole Penney
(@Nicolef1Penney) reported
@66Amanda10 @AskNationwide I know right! Who does she think she is? There is no way you should be speaking to a disgruntled customer like that.
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Arlene Garland
(@ajgarland) reported
@AskNationwide any updates on this extended issue with payments in & out?