Is Nationwide down in Pontypool, Torfaen County Borough, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Pontypool, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Login (28%)
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Mobile App (27%)
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Transactions (11%)
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Withdrawals (3%)
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Transfer (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Crazy
(@crazy070302) reported
@AskNationwide FUMING!!! On 29th at my Fathers Funeral Wake, and infront of Whole Family my card declined, EMBARRASSED. All my accounts frozen, Have sent ALL info that shows i am a Victim of Fraud. i’m Disabled. Still NO SUPPORT like Nationwide promises VICTIMS of Fraud
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Matthew Ford
(@warmatters) reported
@AskNationwide @AskNationwide the thing is you can’t just remove access to someone’s account without actually making every effort to tell them by email/text/in the app/whatever. The onus should be on the building society not on the member. Really poor service.
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olly gibbons
(@gibbons_ol23663) reported
@AskNationwide I haven’t been able to log in to your app today. It can’t seem to establish a secure connection and says request timed out?
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Matthew Ford
(@warmatters) reported
@AskNationwide They used the chat functionality on the banking app. Directed them to write a long note and wait up to three days. Called customer support. No one in the age verification team available. Maybe there will be someone available tomorrow? But not helpful for this evening!
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Emily Cochrane
(@EmilyCochrane19) reported
@AskNationwide The app still isn’t working?
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Gregg
(@defor_dog) reported
@jon_trickett That’s why I use @AskNationwide cos they dish their money out to every customer.
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Rob
(@fitzy89) reported
@AskNationwide do you offer other verification methods apart from using a card reader when adding a payee? I've just switched my current account to you and keep forgetting to take the card reader out with me. Biometric on the mobile app would be better if you can support it?
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Mike
(@mchlbvn) reported
@AskNationwide hi I’m new to Nationwide and I’m interested in applying for a bank account online but on the website it says you still have to go to the local branch with ID. It can’t be done completely online? Is that correct?
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Deborah Bentham 🏳️⚧️🏳️🌈
(@BenthamDeborah) reported
@AskNationwide are you having issues with your online banking today? Been trying to transfer money between my accounts & just get a message saying to try again later.
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Matthew Ford
(@warmatters) reported
@AskNationwide your age verification policy is a complete joke. You know the age of my teenager because you took all their details down when they opened their account. Now you’ve blocked their access to their account just as they have to pay their rent! Just crap.