Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 12/18/2025 04:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • MelPetspalace Mel Penberthy 🐇🦄☁️🐈🦧 (@MelPetspalace) reported

    @AskNationwide It seems to be rectified now. 👍 Are there any plans for cheques to be uploaded on your site anytime in the future? like other companies are providing? I don't have a Nationwide anywhere close to me and to send in cheques in by post seems a bit archaic. Thanks

  • Jjx1111 Jjx111 (@Jjx1111) reported

    @AskNationwide Ive tried both. still the same error. hugely frustrating

  • adgeohow Adman ☕️ (@adgeohow) reported

    @mdg______ @AskNationwide Non existent customer service… sometimes you just want to sit down with someone face to face and work through the options. What’s the point of a branch network if they offer sweet FA?

  • katkendallx Kat Kendall (@katkendallx) reported

    @AskNationwide is there an issue with internal payments? I got a text saying I haven’t got the funds to transfer to my other nationwide account. But I do?

  • kaceyma23257154 kacey mae (@kaceyma23257154) reported

    @AskNationwide No I mean a block on my account all evidence submitted and no one will help me telling me 3 days to wait for my money! And that's only £35 of my money!!! I want this sorted I'm going to the papers at 5pm if this isn't resolved today!!

  • tgart761 Tonchik (@tgart761) reported

    @AskNationwide @AskNationwide online banking down, when everything returns to normal?

  • Sarah60819446 sarahburnswasmccarron (@Sarah60819446) reported from Dundee, Scotland

    @AskNationwide why is online banking/banking app down again. Months wage sitting there and I am getting emails about returned direct debits 😡 also again unable top up my daughters dinner money. So disappointed in this service 😔

  • MelPetspalace Mel Penberthy 🐇🦄☁️🐈🦧 (@MelPetspalace) reported

    .@AskNationwide app is down ? Any idea how long until its back on please. ?

  • kindcarer Jennie! (@kindcarer) reported

    @AskNationwide Not again cannot show you screenshot as my account number on it 🙈 I’m in hairdressers cannot access money to pay

  • Sugghowellxo your average fan account (@Sugghowellxo) reported

    @AskNationwide Still down