Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 03/27/2026 18:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (30%)

    Mobile App (30%)

  2. Login (27%)

    Login (27%)

  3. Website (24%)

    Website (24%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • TyThatGuy1312 Ty (@TyThatGuy1312) reported

    hi @AskNationwide I'm having a severe problem. I lost my card and am trying to report it as such, but it requires my card to report that I don't have it?

  • Jones1981Tom Alexander Waldron (@Jones1981Tom) reported

    @AskNationwide have you got a problem with online banking - I am unable to open my credit card statement online as I want to view the paper copy?

  • _stephaniecohen Stephanie Cohen (@_stephaniecohen) reported

    @AskNationwide can someone help please, I have been charged for a flight I booked, and it’s not come up in ‘pending’ transactions as well. I have contacted the flight company but they have told me to contact you to cancel the pending. Thank you

  • maidbloke Paul Baker (@maidbloke) reported

    Classic edge case software error with @AskNationwide app just now. Logged in just before midnight, select to pay a bill, "technical" error thrown because it pre-fills the pay date which, by the time you press confirm button, is *yesterday's* date. 😕

  • Schroedinger99 Dr Mike Ward - @Schroedinger99@social.anoxinon.de (@Schroedinger99) reported

    @AskNationwide Let's do it here: 1) Your website takes you round in circles whenever you try to find something. 2) Even when you find the correct form to fill in, you are repeatedly thrown out and have to re-enter your credentials many times.

  • mwalesby90 Matt Walesby (@mwalesby90) reported

    @AskNationwide is there any reason why I can’t access previous statements in my online banking?

  • NewHomesExpert1 New Homes Expert (@NewHomesExpert1) reported

    @AskNationwide Your CEO Debbie Crosbie isn't "here to help". She wont even reply to my e mails! And those that have replied eventually, have been as far from "Helpful" as you can get!

  • Jones1981Tom Alexander Waldron (@Jones1981Tom) reported

    @AskNationwide There is no error message as such but when I click on the adobe links to open nothing happens, except the referral page sometimes saying ‘internal’ in the search bar. I have tried on a number of different devices and this is being experienced across all of these .

  • mejc48 Elaine (@mejc48) reported

    @AskNationwide @mwalesby90 I have same issue tried three devices and 3 different browsers

  • Schroedinger99 Dr Mike Ward - @Schroedinger99@social.anoxinon.de (@Schroedinger99) reported

    @AskNationwide OK I've done that. I had endless problems with the form failing to find or accept my address but I got there in the end. I realize this isn't your fault :-) but Nationwide really does have terrible IT!