Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 12/23/2025 17:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • MoodyRocket1 MoodyRocket (@MoodyRocket1) reported

    @hiltonhinds @AskNationwide Yep same problem, seems to be one thing after another with Nationwide.

  • beestonley nodoctor (@beestonley) reported

    @AskNationwide I see I'm not the only one who still can't login. Service status says "Our services are working normally" but Internet Bank login "We have a technical problem and are doing our best to fix it". Which is it? Pls update the service status as a courtesy to customers!

  • cwalter12 Caroline Walter (@cwalter12) reported

    @AskNationwide internet banking is asking me to re-enroll, is this genuine? Also does it mean that someone has tried to get into my acct? V. little info on your site.

  • ajwilsher Adam Wilsher (@ajwilsher) reported

    @AskNationwide I don't have a card reader. I'm now blocked out. Tried the app and it's crashed, then when I've tried again it says I've already registered. None of my details are now working.

  • shoybunchy Shoy Bunchy Bunny (@shoybunchy) reported

    @AskNationwide Problems again? My Dd for my Nationwide cc not taken yesterday. Can’t access my cc account online, can access my other account listed on accounts page. Asked husband to see if he can log in but he can’t ! Hope there’s no fees for your error.

  • topazisere 🌸Topazzz🌸 (@topazisere) reported

    @Cheriewingfiel1 @AskNationwide Oh I know first hand how much money people save by people working from home. No doubt in my mind it’s cheaper for them and more mentally draining for us!

  • TheDeepThatShow The Deep That Show (@TheDeepThatShow) reported

    @AskNationwide I made a payment and debated with the company on an issue with their platform and they claim nothing is wrong but I have showed them that something is not right and refuse to refund or recitfy

  • hiltonhinds melanie hilton (@hiltonhinds) reported

    @AskNationwide The website, I’m having codes sent to me continually, but it’s not letting me sign in

  • shaunpoole2112 Shaun Poole (@shaunpoole2112) reported

    @AskNationwide Also, as a member, with having this happen frequently, I would rather know the issue than not.

  • DaveSThompson David Thompson (@DaveSThompson) reported

    @AskNationwide Problem logging on via the website. One time code takes too long to arrive, and the Continue button leads to a "problem" warning (as others have said). The App is OK, but my wife doesn't have it and needs to log on. Can you please fix it? Thanks.