Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 02/10/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (27%)

    Login (27%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • mariekstroud marie stroud (@mariekstroud) reported

    @AskNationwide I’ve had to use chip and pin every time since Monday/Tuesday. I know I have to use it sometimes. But I’m not the only one saying it’s not working

  • millie_easton Millie (@millie_easton) reported

    @AskNationwide good morning!! My contactless hasn’t been working for a few weeks now, my chip and pin works fine! But is there anything I can do about the contactless?

  • MikePrstn Mike (@MikePrstn) reported

    @AskNationwide I need to speak to someone regarding my card being declined on the government help to save page

  • FenellaWild Fenella Wild (@FenellaWild) reported

    @AskNationwide I need a phone number for Nationwide that I can access from America.

  • Mark_Brookes Mark (@Mark_Brookes) reported

    @AskNationwide @NatWest_Help I raised a complaint on the phone. A couple of days later I got a call back from the customer complaints department. She just kept repeating "I hear what you're saying" but had no solution. I await a manager call back still, though I'm not holding my breath anymore.

  • JamesETovey James Tovey (@JamesETovey) reported

    @AskNationwide for the second day running with absolutely no warning or reason you have blocked our joint account whilst away on holiday. Account is full, used on average ten times a day and you block it for being dormant. Useless

  • PhoenixRedRum Chrissie (@PhoenixRedRum) reported

    @AskNationwide It's on the phone app. I logged in, went to the pay/transfer, selected the account,.put the value in and went to send the money at which point it said you have a service issue. I pressed the link for more info and got the screenshot I sent just now

  • pkrpmusic paul pledger (@pkrpmusic) reported

    @AskNationwide Adam, how about rather than fobbing me off with the 965th survey from a company during this pandemic, that you take responsibility on behalf of your customer (me) and file a ticket for this to be investigated properly. Nationwide seem to be floundering when it comes to tech.

  • kman2012bu kevin knights (@kman2012bu) reported

    @MartinSLewis do u have help available @AskNationwide have scammed me

  • KellyjSmith1992 Kelly 👑💞 (@KellyjSmith1992) reported

    @AskNationwide is nationwide systems down at the moment I had a payment transferred to me but it hasn’t reached my account 1 hour later ? Thanks