Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 01/09/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (24%)

    Website (24%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • bgswan Brian Swan (@bgswan) reported

    @mattwynne @AskNationwide I also sign in with my uk Apple ID, install an app then sign back in with my Canadian Id, seems to work fine once the app is on the phone

  • LisaG0ddard Lisa Goddard (@LisaG0ddard) reported

    @Paul_Harris1965 @AskNationwide Hi Paul. This was exactly what I had. I shut my phone down and back on again and that did the trick. It’s working as normal now!

  • kayleelou241 kayleelou24 (@kayleelou241) reported

    @AskNationwide I have been unable to access the app since last night on my IPhone ... Keeps telling me it is having a service update? Thanks

  • stephenharris26 Steve Harris (@stephenharris26) reported

    @AskNationwide online banking app is not working

  • rf1991owl ryan (@rf1991owl) reported

    @AskNationwide @stephenharris26 I’m having same problems my app isn’t working

  • Paul_Harris1965 ⚒ Paul Harris ⚒ (@Paul_Harris1965) reported

    @AskNationwide @LisaG0ddard Having the same problem here for last two days. Message - we are sorry we seem to be experiencing some technical issues. Seen other tweets as well.

  • dunbootlin Dunbootlin (@dunbootlin) reported

    @AskNationwide Can you confirm whether or not Nationwide invests in Israel? I'm a customer, but won't be for long if the answer is yes, so fingers crossed it's a no!

  • FrankON60131492 Soddit (@FrankON60131492) reported

    @AskNationwide Correct details were used and money has not been received in friend's account,, which is a Nationwide Fleet Account. Surely funds would've been returned to my account if there was a problem?

  • beckyryan2010 bathtimebecky (@beckyryan2010) reported

    @AskNationwide my online banking app has been down for a long time! Is there an issue with it or troubleshooting??

  • Duff_71 Zena Duffield (@Duff_71) reported

    @AskNationwide OK thanks Connie. We are getting mixed messages from different people. Branch said to call you to check if statement is ready & also told on here last night to call Head Office. Is there no way at all to speed up a copy being processed please before 3 working days? Thanks