Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, website and mobile app.
Full Outage Map
- Nationwide generated 1 outage signal in the last 24 hours around Pontypool, including 1 direct report.
- The most common problems reported in this area mention Login.
- The most recent signal from this area was received Jul 3, 12:52 PM GMT+1.
- Login (100%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Pontypool, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 3: Problems at Nationwide
Nationwide is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Pontypool, Wales
The most recent Nationwide outage reports came from the following cities: Newport, Caerphilly, and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Login | 5 hours ago |
|
Caerphilly
|
Login | 5 days ago |
|
Blackwood
|
Login | 2 months ago |
|
Ebbw Vale
|
Transfer | 9 months ago |
|
Pontypool
|
Mobile App | 1 year ago |
|
Bargoed
|
Login | 1 year ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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Nationwide Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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Stuart Anderson (@stu_75) reported from Ringland, Wales@AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Citizen Swift (@citizen_swift) reported@AskNationwide I can’t get to internet banking. It’s been blocked. Called again this morning and got someone but their system was down 🙃
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David (@Earlofh) reported@AskNationwide This has changed because previously as soon as I bought something using my credit card I could immediately whilst on the app & so I didn’t forget, transfer the money from my current account to my credit card account, I can’t see the problem in not being able to do that now.
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Neil Jeffares (@neiljeffares) reported@AskNationwide Just had the most frustrating experience with your chat system. Extremely slow. After 25 minutes explaining simple question you simply cut me off. All because you have a daft system requiring me to have a card reader to close my account with you
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SECURE UK (mark coyle) (@SECUREUK2025) reported@marcusmark2019 very bad customer service then... disgusting behaviour from @AskNationwide
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Mighty Claret (@Mickbfc76) reported@AskNationwide As a customer for over 15 years I'm gutted (again) that I'm not part of the fair sharer. Every time is a sad moment. Don't know what I'm doing wrong to miss such privileges even though I've been on your website to check
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Tango5 (@Tango5_sec) reported@SamaraAngelxoxo @AskNationwide Having the same issue 😩
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Tom Morgan (@twmorgan11) reported@AskNationwide No problem I'm sorted speaking to your agent now – but you should have a look at that in your app UX, as it's completely bonkers to ask a user to insert the lost card to replace their lost card
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BigFatLion (@BigFatLion) reported@AskNationwide @SteveB2706 Terrible website now on a laptop. Only thing that saves it is the old version. Fully prepared to take you to the ombudsman for making banking inaccessible to dyslexics.
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Chris Hicks (@hicks_chris) reported@AskNationwide how do you access your exclusive online bond after it’s been opened if you bank with Virgin and not nationwide?
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Jasmin Keppie (@JasminKeppie) reportedBeen loyal customer to @AskNationwide for 16 years but having two current accounts with them every year and because I can’t afford to save not getting the £100 bonus totally has put me off banking with them now.