Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 01/31/2026 12:20

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Login (28%)

    Login (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • KatieHullPR Katie Hull ACIPR (@KatieHullPR) reported

    @AskNationwide At least it isn’t just me experiencing issues then….

  • Alison1569 Alison Mulhearn (@Alison1569) reported

    @AskNationwide Google chrome and lap top - had same issue on my I phone

  • momoko23451 somone (@momoko23451) reported

    @AskNationwide Is there an issue at the moment? sending and receiving from NW is soooooooo slow. Tried from different accounts to/from....

  • Pedro_XXL Pete Waite (@Pedro_XXL) reported

    @AskNationwide Hi Sam, We did not see that option. Will have to go through it all again. How late do you guys offer this support?

  • malgpz900 Malcolm Dixon (@malgpz900) reported

    @AskNationwide Already have reported it to support. Still not working correctly. I have received no further contact from support.

  • castokes_ . (@castokes_) reported

    @AskNationwide Leaving nationwide for another bank because your terrible poem adverts annoy me that much.

  • AntonyDraper Antony Draper (@AntonyDraper) reported

    @AskNationwide Just says the system has an error, red box comes up on home page

  • mew942a Ellis Waiting (@mew942a) reported

    @AskNationwide @KatieHullPR "Sorry, we're unable to show you all your account info at the moment. This also means you’ll be unable to make payments from some accounts. We’re working to get things back to normal as quickly as we can." Current accounts

  • SteGeorgeP George (@SteGeorgeP) reported

    @AskNationwide hi can't seem to get into my account to make payments. Says 'sorry we are unable to show all your account info at the moment, we are working to get things back to normal'. The balance states 'not available'. Seem to be a few other reports of this tonight?

  • mreeder220 Mark Reeder (@mreeder220) reported

    @AskNationwide That’s all well and good, since I tried to send a secure message and then use chat that couldn’t resolve my issue, 0345 does cost and so does my time,