Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 12/14/2025 01:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (24%)

    Website (24%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Emhaworth92 Emily Haworth (@Emhaworth92) reported

    @AskNationwide not received my BACS wage yet… what’s the issue??

  • P4uLRiley Paolo (@P4uLRiley) reported

    @AskNationwide Id never If did I would typed ******* its quite simple. Thank you for epitomising incompetence and total disregard for customer support

  • candacecambden MayhemMakes 🙂🌸 (@candacecambden) reported

    @AskNationwide Online banking not working today?

  • neave_katie Katie Neave (@neave_katie) reported

    @AskNationwide hi how can I find my customer number on the app?

  • ibeatdebt Vicky Eves (@ibeatdebt) reported

    @AskNationwide Seriously frustrating registering an LPA with you. The current processing times listed on your website are not accurate, I’ve had to chase several times, and apparently it was approved last week but still nothing in writing to confirm access.

  • TKoppite TheGreatKoppite (@TKoppite) reported

    Be easy to make another of their victims. @AskNationwide have more complaints against them by disabled staff for discrimination than any other building society and are one of the worst for customer complaints. So this should not surprise me. It was just the shock at a time I am

  • TKoppite TheGreatKoppite (@TKoppite) reported

    @AskNationwide You have not responded to my DM. Forget it. I don't expect any help from you as we haven't ever gotten help and never will. Try taking my home. If you think you are getting away with this, think again. You don't help anyone but the rich. You are making me more and more ill.

  • paulste70849339 paul stephens (@paulste70849339) reported

    @AskNationwide @McDonaldsUK Is the Flexbasic included in the list of accounts that have the cashback? Hopefully so as these accounts are usually used by those with low income and would be more grateful of an extra £10 to help them out.

  • TKoppite TheGreatKoppite (@TKoppite) reported

    @AskNationwide Already did. A reply might help.

  • MsSmileyBBT Miss B... Keystone (@MsSmileyBBT) reported

    @AskNationwide I have been unable to access my online banking for nearly 2 weeks now. I have not been able to use my account effectively I need someone to contact me about this.