Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 02/12/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (27%)

    Mobile App (27%)

  3. Login (27%)

    Login (27%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • JodieCleme39526 Jodie Clements (@JodieCleme39526) reported

    @AskNationwide is there an issue with online banking via the app and website. It doesn’t allow me to log in, just says please try again later

  • tifosiyas Yas (@tifosiyas) reported

    @JoJoDan73 @AskNationwide I’m having the same problem! Did you manage to sort it out?

  • DavisFerretd Philip Davis (@DavisFerretd) reported

    @AskNationwide I have now had my Cataracts done and don't need my statements in large print. How do I get them changed back to normal. My customer number is 1310964305

  • DavisFerretd Philip Davis (@DavisFerretd) reported

    @AskNationwide Hi, I phoned in to your customer service and was dealt with by a delightful lady called Kate. Could you clone her and send her to @HSBC who are rude and abrupt

  • hotgirlgrapsxx michaela // DYNAMITE 17/12 ! ❤️ (@hotgirlgrapsxx) reported

    .@AskNationwide FIX YOUR APP JESUS CHRIST

  • Stokiejacks Jackie Pritchard (@Stokiejacks) reported

    @AskNationwide Hi, I can't access the app or the online banking. Keeps telling me that it's experiencing technical problems, however service status says everything is working normally?

  • dog_gem Adrian (@dog_gem) reported

    Hey @AskNationwide have you got any issues with your online banking and app today Unable to transfer any money between a flex account and a cash builder account.

  • kavish7006 kavish (@kavish7006) reported

    @AskNationwide Yeah your customer care dont help bunch of freeloaders dont wanna help the customer they just hanged up on me 3 times

  • ollieclinch OliverClinch (@ollieclinch) reported

    @AskNationwide has decided to freeze our bank account whilst investigating a claim from a scammer. Locked out for 15 days. No access to funds apart from cash withdrawals. 2 kids - 9 & 11. Shameful. Distressing. Wrong.

  • Jytmaccallion Carl (@Jytmaccallion) reported

    @AskNationwide your app is down.. multiple people also reporting on downdetector