Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 02/01/2026 01:40

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Login (28%)

    Login (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Sarah60819446 sarahburnswasmccarron (@Sarah60819446) reported from Dundee, Scotland

    @AskNationwide why is online banking/banking app down again. Months wage sitting there and I am getting emails about returned direct debits 😡 also again unable top up my daughters dinner money. So disappointed in this service 😔

  • kaceyma23257154 kacey mae (@kaceyma23257154) reported

    @AskNationwide I have contacted that number. Around 2 /3 times a dau since last Friday! Still no unblock and no help!!

  • RyanRei88483582 Ryan Reid 🏳️‍🌈🏳️‍🌈 (@RyanRei88483582) reported

    @AskNationwide hi I need some help, my employer sent my wages at about 11pm last night and it still hasn't gone into my account, he's also sent me proof that he has sent it too

  • jimmyb03 J (@jimmyb03) reported

    @AskNationwide It’s a standing order - it’s the same problem you have every month. It’s embarrassing now. You’ve paid me hundreds in compensation, sent big apology letters yet still it continues. I’ve checked with the sending bank before you say and it’s gone. It is not their issue

  • Sugghowellxo your average fan account (@Sugghowellxo) reported

    @AskNationwide Still down

  • adgeohow Adman ☕️ (@adgeohow) reported

    @mdg______ @AskNationwide Non existent customer service… sometimes you just want to sit down with someone face to face and work through the options. What’s the point of a branch network if they offer sweet FA?

  • Sarah60819446 sarahburnswasmccarron (@Sarah60819446) reported from Dundee, Scotland

    @davejthorp @AskNationwide This is exactly what I was getting on the app so clearly @AskNationwide there is some sort of issue. Raging sick of my payments being returned

  • _GIFTSpromo_ GIFTSpromo (@_GIFTSpromo_) reported

    @AskNationwide It said waiting time was 10 minutes, close to 30 minutes now... needs way more than an apology, the service is pathetically terrible.

  • Sugghowellxo your average fan account (@Sugghowellxo) reported

    @AskNationwide your app is down again? What a suprise 🙄

  • emplvy Devan (@emplvy) reported

    @McglynnDermot @AskNationwide I had some experience when my account got issues, I contacted the customer support team for more than a week, but they wouldn't reply me.....not until I got referred to @coder_godson001 on Twitter and he helped me retrieve my account back