Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 03/14/2026 03:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Login (26%)

    Login (26%)

  3. Website (25%)

    Website (25%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • technicslover Technicslover (@technicslover) reported

    Need to find a new bank. @AskNationwide are terrible. Massive queues in branch and nobody to answer the phone. Poor customer service drives away business but they just don't care.

  • lucy_chidley Lucy Chidley (@lucy_chidley) reported

    @AskNationwide Thank you for confirming service is back to normal but my husband’s salary due yesterday has still not been received in our joint account?

  • dazzababy84x dazza baby (@dazzababy84x) reported

    @AskNationwide Why it take that long u took all day to sort the issues I want compensation now it’s a joke u messed all up

  • khlrosie2012 katie (@khlrosie2012) reported

    @AskNationwide Already logged a complaint but it won't help because this payments issue keeps happening, so until you actually fix it then myself and all your other customers will continue to suffer.

  • Pdc1956Peter peter chamberlain (@Pdc1956Peter) reported

    @AskNationwide I received it about 10 minutes ago. Her bank Halifax were not able to complete the transaction because Nationwide were down yet again. Now Nat West today. Either you are all being hacked, or your systems are very precarious. Seems to be almost a daily occurrence now .

  • JDSpurs32 JDSpurs32 (@JDSpurs32) reported

    @AskNationwide Wtf, This happened over Christmas and New Year's, And now again. **** YOU

  • JohndavidGalla2 John david Gallagher (@JohndavidGalla2) reported

    @AskNationwide Having problem accessing the app.

  • wozeruk wes (@wozeruk) reported

    @AskNationwide Not good enough this has happened 3 times in the space of of A couple of months. I love the customer service at this bank but your technical issues need addressing I don’t feel like Am a secure customer

  • tamzin_spencer Tamzin Spencer (@tamzin_spencer) reported

    @AskNationwide 1/2 I've been experiencing problems with your banking app for a while. Think I reported it before but can't remember. Every time I go on my banking app to transfer money it keeps saying sorry there's a technical problem please restart again.

  • Old_Spot Betty (@Old_Spot) reported

    @AskNationwide I’ve been charged twice for something how do I sort it out? I can’t see an 0800 customer service number to call