Nationwide

Is Nationwide down in Pontypool, Torfaen County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypool, Torfaen County Borough, Wales 11/29/2025 17:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Website (25%)

    Website (25%)

  3. Login (14%)

    Login (14%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • kathrynnav kathryn anne (@kathrynnav) reported

    @AskNationwide is there an issue with bacs payments today

  • LuckyClover1995 Chloe (@LuckyClover1995) reported

    @AskNationwide just tried to deposit money via ATM. It took the envelope and cancelled the transaction but didn’t return the money! Help?!

  • GavinMoores Gavin Moores (@GavinMoores) reported

    @AskNationwide What about letting someone use their account 3rd week now you haven't let me access money. I have 2 kids in my care! Don't reply with a chappy speak to someone message spoke to everyone sent everything. Are you going to cover the extra charges on bills I can't pay. Jokers

  • Danny67804088 Danny (@Danny67804088) reported

    @ollie_wilko @AskNationwide Hi, I’m having this same issue, did you manage to get it resolved, did you have to to branch, also did you have to use you card reader to make payment, mines new account so no card or card reader yet

  • stonicsequence Rob Hutchinson (@stonicsequence) reported

    @AskNationwide Sheffield branch closed until March. Meadowhall branch no counter service. 60 mile round trip to get our own money out? No thanks. Closing account ASAP.

  • Jdf_1394 John McMillan (@Jdf_1394) reported

    @AskNationwide hi is there a way to check foreign exchange rate on site for if I was to withdraw money abroad etc for what rate it would give me when withdrawing cash?

  • alhay52 alhay52 (@alhay52) reported

    Went to E/Port @AskNationwide today. Only one customer in, however failed to get service. The woman at the till told me to wait at a service desk as she was just on the till. Waited 10 mins while an old lady waffled on about free eye tests. Ended up walking out. Terrible service

  • lajani3 Dee (@lajani3) reported

    @AskNationwide How can I cancel a DD with you and within a good amount of time, and you still give access to @UtilitaEnergy to withdraw over £600 from my account for 1 months gas and electric use?!? This world is MAD! I want my money back!!! Just robbing us blindly!!!

  • GrumpyoldGould Julie Gould (@GrumpyoldGould) reported

    @AskNationwide The website says ' We're sorry. We seem to be experiencing some technical problems' every time we try to register for online banking.

  • damagedoneuk Ross (@damagedoneuk) reported

    @AskNationwide Completely at ease using your internet banking service, including the security of needing a card reader. I'll never use your mobile banking app for security reasons outside your control.