Nationwide status: access issues and outage reports

Problems in the last 24 hours in Petersfield, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Petersfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Petersfield, England

Latest outage, problems and issue reports in Petersfield and nearby locations:

• 
  Soline Jerram (@SolineJerram) reported 40 minutes ago from Chichester, England

  @AskNationwide And explanation of exactly what the issue is would be appropriate! Have you been hacked? Or are your system not up to the job?

• 
  🇺🇦 Matt Maber 📷🎞🔴 (@mattmaber) reported 45 minutes ago from Fareham, England

  @AskNationwide please for the love of someone’s deity get your god awful cringe-fest ads off my telly. “Yeah yeah Innit Yeah”. 😔

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BigFatLion (@BigFatLion) reported 6 minutes ago

  @AskNationwide @SteveB2706 Terrible website now on a laptop. Only thing that saves it is the old version. Fully prepared to take you to the ombudsman for making banking inaccessible to dyslexics.

• 
  B (@scriptwren) reported 6 minutes ago

  @yawizzy @ChelleChipato @AskNationwide Sometimes these days it’s the best way to get proper customer service, that’s why. Why are you trying to police social media like this? Clearly they have exhausted face to face possibilities. What happened to decent customer service and a bit of empathy?

• 
  smiggs741 (@smiggyfox) reported 8 minutes ago

  Have you got issues with why standings orders are not showing in app @AskNationwide

• 
  glosuk68 (@glosuk68) reported 11 minutes ago

  @santanderuk Not only have you not opened your Leighton Buzzard branch today (and next weekend), your one outside cash machine is down. Thankfully the @AskNationwide is open and their machines are working.

• 
  Agent_M (@TheColonel_83) reported 12 minutes ago

  @AskNationwide my account is showing ‘unable to load’ but the service status is saying everything is fine? Can you advise what could be the problem? Thanks 🙏

• 
  Christopher Freeman (@cmdfreeman) reported 14 minutes ago

  @AskNationwide Now the banking app is down. You need to come clean with people. This is totally unacceptable.

• 
  Mark Wilson #NAFOfellas 🇬🇧 🇺🇦 (@MarkWil66911411) reported 15 minutes ago

  @AskNationwide Yes I got it in the end but unfortunately seem to be having the same problem again this evening

• 
  Jon B (@ozzybn1989) reported 23 minutes ago

  Hi @AskNationwide is your system all down again? Been trying for the last hour to register for online banking for my Aunt and it will not accept the code you keep sending her! Tbh she has had nothing but grief ever since she applied for the switch from Halifax…

• 
  Heather Finlay 🕊️KPSS💚🤍💜 (@LuxuryMoon) reported 27 minutes ago

  @AskNationwide Your new style layout for online banking is very poor and much worse than the current one. I sent a message a couple of days ago saying that I don’t want to switch but received no reply. The old style holds the information on one page . With a grid format that makes it easier to see and find a transaction . The new one is all over the place , disorganised and forces me to scroll up and down constantly . It seems that you have gone for a system that suits your tech staff but not your actual customers How do I retain the old style? I feel so strongly about this that I will move to another bank if forced to use the new style

• 
  Funky Hippo (@funkypottomus) reported 29 minutes ago

  Dear @AskNationwide and @BreckCouncil you’ve now held £2k pending from my account for over a week, £1k needs refunding as u took it in error , but neither of u will refund it until the payment comes off pending, to which you say “how long is a piece of string” #givememymoneyback