Nationwide status: access issues and outage reports

Problems in the last 24 hours in Petersfield, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Petersfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Petersfield, England

Latest outage, problems and issue reports in Petersfield and nearby locations:

• 
  Soline Jerram (@SolineJerram) reported 26 minutes ago from Chichester, England

  @AskNationwide And explanation of exactly what the issue is would be appropriate! Have you been hacked? Or are your system not up to the job?

• 
  🇺🇦 Matt Maber 📷🎞🔴 (@mattmaber) reported 45 minutes ago from Fareham, England

  @AskNationwide please for the love of someone’s deity get your god awful cringe-fest ads off my telly. “Yeah yeah Innit Yeah”. 😔

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark (@MARKAFN) reported 4 minutes ago

  @AskNationwide when a Fix rate bond has matured and if it is left to turn into an instant access maturity bond account can I then just add money to it and treat it like a normal savings account?

• 
  Tracy (@Tracy52468806) reported 4 minutes ago

  @AskNationwide I know! That’s what usually happens! Today it was insisting I use a card reader or I should order one! I didn’t have it with me!! Yet another system glitch?

• 
  JTB (@fimbisj) reported 5 minutes ago

  @AskNationwide why is your telephone number for customers 03457302011 such rubbish? What’s wrong with just answering the phone? Why does AI have to be involved? when using callback it rings twice and hangs up. Your branch staff are brilliant your telephone service is terrible

• 
  PLOD WHITFIELD (@NEILNeilwhits) reported 11 minutes ago

  @AskNationwide my current debit card expires on 31st, New card in my possession, some of my site updates have accepted the changes, others will NOT - until expiry has passed- is this normal?

• 
  Jack Rtd. 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇨 (@jacks_almanac) reported 11 minutes ago

  @somersetlevel @HalifaxBank They have useless customer service. Dumped them years back and shifted to @AskNationwide and never regretted it.

• 
  Donnachadh McCarthy (@DonnachadhMc) reported 12 minutes ago

  Bugger. Here we go again. Why are even @AskNationwide screwing their existing home insurance customers? Just got told I have a FORTY % increase in my premium for next year!! The @CooperativeBank did the same to me when I was a long time customer.

• 
  REALLY SCARY GUY📎 (@fucking_scary) reported 13 minutes ago

  @AskNationwide Your bot is so broken that you need me to NOT talk to it if I want to get any actual help? And when it puts me in line is it just going to hang up on me again? Look I know you’re just doing your job but you can understand that this is unacceptable, right?

• 
  Johnboy Scott 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Johnboy014) reported 15 minutes ago

  @AskNationwide SHOCKING customer service 😡😡😡😡😡😡

• 
  Corin Messer (@CorinMesser) reported 15 minutes ago

  @AskNationwide Maybe it would help if I noted that none of our details have changed and our cover level hasn't changed and the Bank of England inflation calculator suggests our August 2025 premium of £626.30 should have increased to £638.75 not £987.00. Perhaps £987.00 was just a typo?

• 
  REALLY SCARY GUY📎 (@fucking_scary) reported 19 minutes ago

  @AskNationwide Can’t log into my mobile account since I got a new phone, called one of your guys like a month ago & he said I’d get a new passnumber in the post which never arrived. Now when I try to call, the ai doesn’t understand the problem & eventually puts me on hold just to be hung up on