Nationwide status: access issues and outage reports

Problems in the last 24 hours in Pershore, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pershore, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Pershore, England

Latest outage, problems and issue reports in Pershore and nearby locations:

• 
  Claire Louise Willis ⚡️🗝 (@wolvesclaire) reported 27 minutes ago from Worcester District, England

  Hi @AskNationwide are there any issues with receiving money on the app as i have transferred funds from my barclays account to my nationwide at 10am this morning and the funds have left my barclays account but havent gone into my nationwide account.

• 
  David Wooldridge (@ThatDaveW) reported 58 minutes ago from Worcestershire, England

  Wow! @AskNationwide your phone customer service is completely unacceptable.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mind your own business (@Ankit20035) reported 8 minutes ago

  @AskNationwide horrendous service by nationwide

• 
  Steve Scrase (@StevenScrase) reported 8 minutes ago

  @AskNationwide @AskNationwide Shocked by the lack of support from you. As a customer with documented neurological and spinal issues, your refusal to adapt your communication style is a breach of the Equality Act. I need a specialist to contact me who understands 'Vulnerable Customer' protocols.

• 
  Joy Brooks (@JoyBrooks99) reported 8 minutes ago

  @AskNationwide Will someone please answer post or the phone or call back. Every avenue to communicate with customers service is blocked. Call backs don't register as an incoming call so these are missed and you have to go through the whole rigmarole again.

• 
  Robstar 🚀 (@roballport) reported 9 minutes ago

  @AskNationwide Your mobile app is great, your in branch customer service is spectacular. Your internet banking site however is awful, looking like it's from the early 2000's. Logging on to internet banking feels like I'm dealing with a different company🫤

• 
  CPB199 (@Christo31623961) reported 11 minutes ago

  @AskNationwide so im overseas and I've list my credit card. My app is is on another phone. Tried to call to cancel the card - appears your not working. So what shoukd i do?

• 
  Justice Pursuer (@KangooVanMan) reported 15 minutes ago

  @AskNationwide paid off my credit card. Nationwide reduced my credit by more than 50% Their reason, second time they’ve done this, they sent a letter after the fact. They are worried about my ability to service my £0 debt. 😱 ******* Shite. Will probably close all my accounts.

• 
  Vibes (@Vibes8432) reported 21 minutes ago

  Unable to make a small SEPA payment the one time I actually want it to work. Chat agent was useless told me there might be a glitch. Seriously @AskNationwide is this the level of support for a core business function?

• 
  nesswozere (@Nesswozere) reported 23 minutes ago

  @DebiEvansMatron @AskNationwide Ya think they are bad the Halifax are the upmost bag of **** EVER if ya heard what they have done to my deceased brother my days it’s horrific

• 
  Jonathan Leigh (@LeighJonathan) reported 23 minutes ago

  @AskNationwide Nationwide say the website changes are in response to customer feedback. I'm a customer and I was not asked! The new online account format is appalling: the transaction type, description, and reference are not visible at a glance. Please leave the old format as an option.

• 
  kathleen reid (@independencekat) reported 27 minutes ago

  @AskNationwide couldnt get 2 separate payments through this morning to, two different companies. Used another card , different bank. No issues at all.