Nationwide status: access issues and outage reports

Problems in the last 24 hours in Pershore, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pershore, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Pershore, England

Latest outage, problems and issue reports in Pershore and nearby locations:

• 
  Claire Louise Willis ⚡️🗝 (@wolvesclaire) reported 9 minutes ago from Worcester District, England

  Hi @AskNationwide are there any issues with receiving money on the app as i have transferred funds from my barclays account to my nationwide at 10am this morning and the funds have left my barclays account but havent gone into my nationwide account.

• 
  David Wooldridge (@ThatDaveW) reported 46 minutes ago from Worcestershire, England

  Wow! @AskNationwide your phone customer service is completely unacceptable.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neil Jeffares (@neiljeffares) reported 3 minutes ago

  @AskNationwide Just had the most frustrating experience with your chat system. Extremely slow. After 25 minutes explaining simple question you simply cut me off. All because you have a daft system requiring me to have a card reader to close my account with you

• 
  Lisa Schwartz (@lisas0504) reported 5 minutes ago

  @AskNationwide please can you help. I have a flex regular saver that finished 4th July. I have deposited up to June. Can I put one more on 1st July or have I reached the end. Thanks

• 
  Nick Clitheroe (@NickClitheroe) reported 5 minutes ago

  Hey @AskNationwide, your AI bot for customer service phone calls is dreadful. Get rid of it and just let us ring straight through to a human being please!

• 
  Mary (@maryphillips22) reported 6 minutes ago

  @AskNationwide It is still happening, I can’t log in

• 
  Tom Morgan (@twmorgan11) reported 7 minutes ago

  @AskNationwide No problem I'm sorted speaking to your agent now – but you should have a look at that in your app UX, as it's completely bonkers to ask a user to insert the lost card to replace their lost card

• 
  Jordan (@JordanPostingX) reported 9 minutes ago

  @AskNationwide It was a simple query. Some people can't even do simple tasks. Quit your job and let someone else do it that actually wants to help customers. I don't need to call up and give my blood group, star sign, favourite colour etc for you to tell me whether you use 1st or 2nd class mail

• 
  Political Jack (@PoliticalJ4ck) reported 11 minutes ago

  @AskNationwide 2 things. I have push notifications on and they work. No issues there. But how do I get this for payments in and out? I.e. I paid someone £10 etc.

• 
  😈 Angry Goblin ن (@angry_goblin) reported 12 minutes ago

  @AskNationwide @Argos_Online Trying to buy something online and am stuck in a “We need to check it’s really you” loop. I verify … and then have to verify again … and again … Is there a problem in either of your systems?

• 
  Z 💬 (@ZC1337) reported 13 minutes ago

  @AskNationwide why are your services down? I’m trying to pay my rent and you’re not available to take my call to assist me. Not helpful!

• 
  Premier League tour (@IAmtheRedeemer) reported 15 minutes ago

  The new update for the @AskNationwide app is so useful. Being able to view your PIN and card details inside the app is a massive help.