Nationwide status: access issues and outage reports

Problems in the last 24 hours in Pershore, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pershore, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Pershore, England

Latest outage, problems and issue reports in Pershore and nearby locations:

• 
  Claire Louise Willis ⚡️🗝 (@wolvesclaire) reported 16 minutes ago from Worcester District, England

  Hi @AskNationwide are there any issues with receiving money on the app as i have transferred funds from my barclays account to my nationwide at 10am this morning and the funds have left my barclays account but havent gone into my nationwide account.

• 
  David Wooldridge (@ThatDaveW) reported 16 minutes ago from Worcestershire, England

  Wow! @AskNationwide your phone customer service is completely unacceptable.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ziad Roving-Reporter (@ZiRovinReporter) reported 3 minutes ago

  @AskNationwide Hi Nathan. I’ve already been complaining since Thursday and your fraud team never got back to me. I’m going tomorrow and because no one bothered to help me and no card I’m screwed! I’m extremely disappointed at you people! #askNationwide #NationwideBuildingSociety

• 
  J Jones (@JJones87684337) reported 6 minutes ago

  @AskNationwide Your banking app is not working properly. People cannot log in.

• 
  #Dalekphobia a.k.a. #anti_Dalek_hatred tsar (@bindon) reported 7 minutes ago

  @AskNationwide The "new look" on the customer web portal is atrocious. You must create an option to keep the previous format permanently! I would switch banks, but I've been a customer for 40 years. Hopefully you will get over whatever it is ur design team are going thru & go back to how it was

• 
  Jul8 (@Jul806223479) reported 8 minutes ago

  @AskNationwide Are you having issues right now? I have tried to apply for a new product both on the app and desktop site and I get error messages.

• 
  cni (@Claire11152715) reported 10 minutes ago

  @AskNationwide @wooshy90 It’s down look at all the reports !

• 
  Niz1111 (@Niz11111) reported 12 minutes ago

  @AskNationwide apparently nationwide are having issues processing payments with no notification to customers. A direct debit for y credit card was made and reversed. Payment from savings to current also reversed. This is causing distress and anxiety for me as it could affect my

• 
  Claire McClean (@Claire__McClean) reported 12 minutes ago

  @AskNationwide I have called your customer service line and have been told that there is no way for me to be sent or be told what my long number on my card is. Is that correct? In which case if you need a refund onto a card you don't have you have no way of getting the refund.

• 
  JD🇬🇧 (@littlemissj74) reported 13 minutes ago

  @AskNationwide daughter had her phone stolen this evening. You have made it more stressful by fact she had downloaded app to ipad to freeze bank account but too much security means she can't access her money. Ipad also won't let her call your lost/stolen!

• 
  Michelle Moat (@michelle_moat) reported 18 minutes ago

  @OBDowntime @AskNationwide when is this going to be fixed? Not working since yesterday.

• 
  Vivian Brickell (@TheOldDear) reported 21 minutes ago

  Day two of no pension in @AskNationwide account. ‘Chat’ useless - twice. Phone calls ‘nobody to take your call’ - they don’t accept emails They aren’t having problems as ‘Emm’ apparently investigated. DWP confirm money sent. So @AskNationwide .. what can I do next??