Nationwide status: access issues and outage reports

Problems in the last 24 hours in Penryn, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Penryn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Penryn, England

Latest outage, problems and issue reports in Penryn and nearby locations:

• 
  SWgeezer74 (@swgeezer74) reported 15 minutes ago from Penryn, England

  @AmericanExpress @AskNationwide why is it that I face the same issue every month with your apps.... On one I want to make a payment every month and get redirect on to the other app... Every month... And every month I have to authorise a payment, by which I the other app times out

• 
  Lance Dyer 〓〓 (@Lance63) reported 28 minutes ago from Truro, England

  Will the local @AskNationwide branch be able to sort; still issues your end after it accepts my details!!

• 
  Lance Dyer 〓〓 (@Lance63) reported 48 minutes ago from Truro, England

  @AskNationwide Are you experiencing problems with your App authorising payments? It's taken me a good 10+ minutes to finally make it!!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vibes (@Vibes8432) reported 3 minutes ago

  Unable to make a small SEPA payment the one time I actually want it to work. Chat agent was useless told me there might be a glitch. Seriously @AskNationwide is this the level of support for a core business function?

• 
  Brian P Willmot (@BrianWillmot) reported 7 minutes ago

  @DebiEvansMatron @AskNationwide What has happened 🤔 (I haven't had any issues with them).

• 
  Sarcastic Fringehead (@Pragjag) reported 8 minutes ago

  Is @AskNationwide having a bit of a nightmare? Last night I couldn’t make an online banking payment (it went through OK this morning) and now a ticketing site can’t contact them.

• 
  ourtrace89 (@ourtrace89) reported 10 minutes ago

  @AskNationwide are very close to losing me as a customer to renew my mortgage with them. Trying to set up the mortgage manager online and the only way I can do so is by calling them, calling into branch or by post! So frustrating!!!!!

• 
  Wayne Robertson (@2024Wayne) reported 11 minutes ago

  @AskNationwide can someone at nationwide help me get the money returned from my old closed account back to the Zopa account it was sent from the bank chat team were inconsistent and unhelpful over the last 2 weeks getting desperate now

• 
  MH (@MhMyxacc444) reported 12 minutes ago

  Started chat with @AskNationwide about missing card at 11.53. Still on it still not dealt with 🤡 as a new customer I’m having regrets. But they also won’t close it. Avoid them

• 
  Frop (@Frop655707) reported 12 minutes ago

  @AskNationwide The website and banking App no longer have a chat facility. 2 out of 3 ways to get in touch have been removed.

• 
  Dollydimple (@Dollydi26969910) reported 13 minutes ago

  @DebiEvansMatron @Vampfree1110228 @AskNationwide Agree re problems. Just been logged in to a Nationwide app chat ‘help’ line. No further forward after an hour. Just cancelled newly opened credit card account because of Nationwide abysmal admin.

• 
  Jonathan Leigh (@LeighJonathan) reported 15 minutes ago

  @AskNationwide Nationwide say the website changes are in response to customer feedback. I'm a customer and I was not asked! The new online account format is appalling: the transaction type, description, and reference are not visible at a glance. Please leave the old format as an option.

• 
  Barry O'Neill (@BCJONeill) reported 15 minutes ago

  @AskNationwide Your new look appears to be flawed. No way to specify a specific date range for transactions and then print ALL of them in a single document, which means no saving them as a PDF either. Please fix this before you do away with the old format. Unhappy customer.