Nationwide status: access issues and outage reports

Problems in the last 24 hours in Penryn, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Penryn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Penryn, England

Latest outage, problems and issue reports in Penryn and nearby locations:

• 
  Lance Dyer 〓〓 (@Lance63) reported 14 minutes ago from Truro, England

  Will the local @AskNationwide branch be able to sort; still issues your end after it accepts my details!!

• 
  Lance Dyer 〓〓 (@Lance63) reported 26 minutes ago from Truro, England

  @AskNationwide Are you experiencing problems with your App authorising payments? It's taken me a good 10+ minutes to finally make it!!

• 
  SWgeezer74 (@swgeezer74) reported 35 minutes ago from Penryn, England

  @AmericanExpress @AskNationwide why is it that I face the same issue every month with your apps.... On one I want to make a payment every month and get redirect on to the other app... Every month... And every month I have to authorise a payment, by which I the other app times out

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  steve odonnell (@steveod21) reported 15 minutes ago

  @AskNationwide Is the banking app down? Haven’t been able to get on for 3 hours. Just times out.

• 
  . (@RMcG1991) reported 15 minutes ago

  @AskNationwide New Customer opened account last week, can't set up a Payee because "you can't verify me" despite me having a card reader Now logged in today amd all my pending transactions are showing as pending and completed leaving me with over £300 missing. Whats going on? Terrible start

• 
  Tom Morgan (@twmorgan11) reported 16 minutes ago

  Some absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'

• 
  Holly 🇺🇦 (@HoZiegler) reported 17 minutes ago

  @AskNationwide When will faster payments issue be fixed I need to transfer money urgently

• 
  Gillian Perris (@GillianPerris) reported 19 minutes ago

  @AskNationwide I've been on hold on the phone for an hour and on hold with a chat bot for 30 mins who then cut me off and still no answer to my question. Poor customer services. Any ideas how I can speak to a real person to answer my simple question?

• 
  Kaz (@LindfordHedgies) reported 21 minutes ago

  @AskNationwide this means that my husband will not even be able to afford the petrol to get to his new job. He will be getting paid in his new job we also have UC payments due at end of March and at end of April and you are choosing to make life impossible - why?

• 
  Carl (@uncle_carl1) reported 22 minutes ago

  @AskNationwide So far your online service has required me to log in five times in ten minutes, won't allow me to convert my account and has a broken link to the page where I'm supposed to be able to . Online chat has no-one available either. Best possible service? Really?

• 
  Wayne Robertson (@2024Wayne) reported 23 minutes ago

  @AskNationwide can someone at nationwide help me get the money returned from my old closed account back to the Zopa account it was sent from the bank chat team were inconsistent and unhelpful over the last 2 weeks getting desperate now

• 
  CJ © 📷 (@photo_cj) reported 24 minutes ago

  @AskNationwide Gave up after 40mins Decided to look at opening a @NatWest_Help account instead of adding to the ones I have with you, which will probably close as I don't have any digital access (very old, long standing accounts).

• 
  Robstar 🚀 (@roballport) reported 24 minutes ago

  @AskNationwide Your mobile app is great, your in branch customer service is spectacular. Your internet banking site however is awful, looking like it's from the early 2000's. Logging on to internet banking feels like I'm dealing with a different company🫤