Nationwide status: access issues and outage reports

Problems in the last 24 hours in Newquay, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Newquay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Newquay, England

Latest outage, problems and issue reports in Newquay and nearby locations:

• 
  Lance Dyer 〓〓 (@Lance63) reported 12 minutes ago from Truro, England

  Will the local @AskNationwide branch be able to sort; still issues your end after it accepts my details!!

• 
  Lance Dyer 〓〓 (@Lance63) reported 20 minutes ago from Truro, England

  @AskNationwide Are you experiencing problems with your App authorising payments? It's taken me a good 10+ minutes to finally make it!!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darren Woods (@spinneywoods) reported 14 seconds ago

  @AskNationwide must say very unhelpful with a concern about my account not good customer service

• 
  Tango5 (@Tango5_sec) reported 4 minutes ago

  @SamaraAngelxoxo @AskNationwide Having the same issue 😩

• 
  Georgina Grimwood (@_GeorginaMG) reported 4 minutes ago

  Hey @AskNationwide , this new “push notification” instead of payment due text message is useless and no way near as effective. Fix it please.

• 
  Sallie-Jane Edwards (@salliejane9) reported 12 minutes ago

  @AskNationwide still awaiting for passnumber I can read, pin number, the app is down and arti is useless, plus there's no email address, so how do we use the bank?

• 
  TK (@tonykinsley) reported 14 minutes ago

  @AskNationwide Your bot keeps telling me its too busy and I can't see how to email a question! How do I email a question about an ISA that I have a problem with?

• 
  Sheridan Birtwistle (@twwooer) reported 15 minutes ago

  @AskNationwide UK National Cyber Security Centre recommends passkeys. Nationwide does not appear to have issued a statement about why it does not use them for banking. As your customer I would like a statement please about when you will adopt passkeys

• 
  All Mark (@MarkAll19523693) reported 22 minutes ago

  @AskNationwide I make a regular payment every month to an existing payee. However today it is asking me to use a card reader. It never asks me to use a card reader for existing payee. I have never had a card reader. What is going on? Is this a temporary glitch?

• 
  CJ © 📷 (@photo_cj) reported 25 minutes ago

  @AskNationwide No, it's okay. Decision made as there is also reduced branch access to consider. If you don’t already have digital access, then you are basically stuffed! After 30years loyalty, we are too old to get all technical with new phones & expensive hardware along with broadband etc

• 
  can (@KJWXXX) reported 26 minutes ago

  @AskNationwide it’s impossible for me to register my savings account- the code I need doesn’t come then I’m timed out - tried many times

• 
  Alex Froom (@froom_alex) reported 27 minutes ago

  @AskNationwide your customer services are a joke. I cannot get to speak to an actual human being and your app doesn't help either. Is talking to an actual human something you do or not? 2 unauthorised payments have gone out of my account and you are IMPOSSIBLE to get hold of