Nationwide status: access issues and outage reports

Problems in the last 24 hours in Newquay, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Newquay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Newquay, England

Latest outage, problems and issue reports in Newquay and nearby locations:

• 
  Lance Dyer 〓〓 (@Lance63) reported 29 seconds ago from Truro, England

  @AskNationwide Are you experiencing problems with your App authorising payments? It's taken me a good 10+ minutes to finally make it!!

• 
  Lance Dyer 〓〓 (@Lance63) reported 34 minutes ago from Truro, England

  Will the local @AskNationwide branch be able to sort; still issues your end after it accepts my details!!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tommybhoy79🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ (@ruchillbhoy79) reported 10 minutes ago

  On hold to @AskNationwide fraud telephone line for over 30mins now....terrible customer service this 😡

• 
  John Rogers (@TerminallyChimp) reported 11 minutes ago

  @AskNationwide Why is your online banking so awful? I’ve been trying to amend a direct debit for days and it fails every time. I try to delete it and it fails. The absolute basics of managing my money are impossible. Sort it out please.

• 
  Johnboy Scott 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Johnboy014) reported 11 minutes ago

  @AskNationwide Thank you for the £100. A loyal customer 👍 Oops,not a loyal customer. At least the Ceo has a good bunch of 💷💷💷 🤔👏👏😡

• 
  Nick Clitheroe (@NickClitheroe) reported 11 minutes ago

  Hey @AskNationwide, your AI bot for customer service phone calls is dreadful. Get rid of it and just let us ring straight through to a human being please!

• 
  Christopher Freeman (@cmdfreeman) reported 13 minutes ago

  @AskNationwide Now the banking app is down. You need to come clean with people. This is totally unacceptable.

• 
  Lee Morley (@Smooth2014) reported 16 minutes ago

  @AskNationwide is Your customer service open 2day

• 
  Bryce Lawrence (@ScrumMachine) reported 16 minutes ago

  @AskNationwide @NevadaBHillon Never had a problem with NW internet banking wherever I am in the world! Been a customer for 30 years

• 
  Mandy Sheridan (@MrsSherrec) reported 16 minutes ago

  @AskNationwide why at least once a month does my mortgage disappear from my app and the only way to fix it is by uninstalling and reinstalling the app. Its getting very annoying

• 
  pecunious (@Pecunious365) reported 17 minutes ago

  @AskNationwide why oh why oh why can we still not pay in cheques on the Nationwide Banking App. It’s literally a basic feature of banking. @MartinSLewis you really need to help the consumer with this one - it effects 24 million people!

• 
  Fiona Cameron 🇪🇺💚🤍💜🐇🐈‍⬛🖋 (@fionacamwriter) reported 18 minutes ago

  @AskNationwide Despite all your TV advertising re customer service, it appears to be non-existent. Impossible to get past the AI bot to reach your ‘dedicated teams’. They are dedicated to being uncontactable, it seems. I’ll be looking for recommendations about banks which do actually care…