Nationwide status: access issues and outage reports
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Truro, including 0 direct reports.
- The most common problems reported in this area mention Mobile App.
- Mobile App (100%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Truro, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Truro, England
The most recent Nationwide outage reports came from the following cities: Newquay.
| City | Problem Type | Report Time |
|---|---|---|
 Newquay
|
Mobile App | 19 days ago |
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Truro
|
Login | 4 months ago |
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Falmouth
|
Login | 1 year ago |
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Truro
|
Transactions | 2 years ago |
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Truro
|
Transactions | 2 years ago |
Community Discussion
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Nationwide Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sue Jamieson (@SouthDevonSue) reported from Mevagissey, England@AskNationwide My point is simply why aren't new customers advised that they have to wait 7 working days before registering for online banking? I have received everything you referred to yet wasted 26 minutes trying futilely to register for Internet banking.
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Lance Dyer 〓〓 (@Lance63) reported from Truro, England@AskNationwide Are you experiencing problems with your App authorising payments? It's taken me a good 10+ minutes to finally make it!!
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Lance Dyer 〓〓 (@Lance63) reported from Truro, EnglandWill the local @AskNationwide branch be able to sort; still issues your end after it accepts my details!!
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SWgeezer74 (@swgeezer74) reported from Penryn, England@AmericanExpress @AskNationwide why is it that I face the same issue every month with your apps.... On one I want to make a payment every month and get redirect on to the other app... Every month... And every month I have to authorise a payment, by which I the other app times out
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Sue Jamieson (@SouthDevonSue) reported from Mevagissey, England@AskNationwide Thanks India but how should I have been informed if not by the letter inviting me to register for online banking? Was I the only new customer not informed 🤔 pls explain.
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Sue Jamieson (@SouthDevonSue) reported from Mevagissey, England@AskNationwide Thank you, it was quite a simple piece of feedback asking you to add an instruction to wait 7 working days before registering for online banking. The CS adviser knew it but new members don't. #simple
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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JTB (@fimbisj) reported@AskNationwide why is your telephone number for customers 03457302011 such rubbish? What’s wrong with just answering the phone? Why does AI have to be involved? when using callback it rings twice and hangs up. Your branch staff are brilliant your telephone service is terrible
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JCB (@Plsdoright) reported@AskNationwide Oh, and by the way, the last time I phoned @AskNationwide for help, I was on the phone for nearly two hours…and even then, failed to resolve the problem
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kathleen reid (@independencekat) reported@AskNationwide are you having an issues today? Having trouble transferring from savings account to current account. Had the same problem last week but it resolved itself.
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Chartman69 (@WhatFuckwittery) reported@AskNationwide customer service ? Absolute joke ! 🤬
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lewis (@LewisBuddle_15) reported@AskNationwide I’ve found a customers card and house keys but your automated helpline can’t help me, can you DM me?
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Tom Morgan (@twmorgan11) reportedSome absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'
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krupal (@krupalb) reportedVery concerned by @AskNationwide handling of my account. Very disappointed with Nationwide. A payment was blocked, no clear reason was given, and my online access was restricted. Because my phone is also locked due to a work-profile issue, I’m left unable to access my banking...
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Jenny Smith (@GoodyActually) reportedI did get a response! Well done @AskNationwide for at least not pretending that I didn't exist ... ... ... but it was very dismissive - referred me to 'the team' and said "we stand by our support of this event". 3/
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the pompey pope (@thePompeyPope) reported@AskNationwide 35 mins into a web chat.Nothing so far except the answer to someone else's query. 27 mins into phone queue . Have some questions to be answered before I can start application for joint account. Perhaps I'll go elsewhere. Terrible service
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John Laughlin (@easylec) reported@AskNationwide Great new offer for fixed rate bond for existing customers. Is this offer available in an isa? This would help your loyal customers save paying tax on hard earned cash savings.