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Nationwide

Nationwide status: access issues and outage reports

Some problems detected

Users are reporting problems related to: login, website and mobile app.

Full Outage Map
  • Nationwide generated 0 outage signals in the last 24 hours around Truro, including 0 direct reports.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 7: Problems at Nationwide

Nationwide is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Truro, England

The most recent Nationwide outage reports came from the following cities: Newquay.

CityProblem TypeReport Time
Newquay Mobile App 2 months ago
Truro Login 5 months ago
Falmouth Login 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • SouthDevonSue
    Sue Jamieson (@SouthDevonSue) reported from Mevagissey, England

    @AskNationwide Thank you, it was quite a simple piece of feedback asking you to add an instruction to wait 7 working days before registering for online banking. The CS adviser knew it but new members don't. #simple

  • Lance63
    Lance Dyer 〓〓 (@Lance63) reported from Truro, England

    @AskNationwide Are you experiencing problems with your App authorising payments? It's taken me a good 10+ minutes to finally make it!!

  • SouthDevonSue
    Sue Jamieson (@SouthDevonSue) reported from Mevagissey, England

    @AskNationwide My point is simply why aren't new customers advised that they have to wait 7 working days before registering for online banking? I have received everything you referred to yet wasted 26 minutes trying futilely to register for Internet banking.

  • swgeezer74
    SWgeezer74 (@swgeezer74) reported from Penryn, England

    @AmericanExpress @AskNationwide why is it that I face the same issue every month with your apps.... On one I want to make a payment every month and get redirect on to the other app... Every month... And every month I have to authorise a payment, by which I the other app times out

  • SouthDevonSue
    Sue Jamieson (@SouthDevonSue) reported from Mevagissey, England

    @AskNationwide Thanks India but how should I have been informed if not by the letter inviting me to register for online banking? Was I the only new customer not informed 🤔 pls explain.

  • Lance63
    Lance Dyer 〓〓 (@Lance63) reported from Truro, England

    Will the local @AskNationwide branch be able to sort; still issues your end after it accepts my details!!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • j_mesney
    James Mesney (@j_mesney) reported

    @AskNationwide what the heck is going on? Your phone customer support drops calls claiming a “technical issue”. The banking app’s chat is in a death loop and isn’t working. The banking app isn’t showing details like standing orders. ETA for fixes? There’s no way to contact you.

  • IMissHitchSlaps
    Orwellwasright Abouttheleft 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@IMissHitchSlaps) reported

    @TheSmirkingApe I used to go there regularly. Best avoided now. It's basically bomalia. @AskNationwide have their head office there, they're both importing indians to work in Swindon, and therefore help with Swindon's enshittification AND outsourcing call centre jobs to india.

  • wacgirl
    Tamara G (@wacgirl) reported

    @AskNationwide Thank you I will. I just find it really odd that in the 21st century we still have to go into a branch (which is closed today btw) usually at times we're working so inconvenient, and present the same ID we would present online? Either be fully online or don't say you are.

  • Alpha2007D
    Dáireo (@Alpha2007D) reported

    Defo time to move accounts from @firstdirect to @AskNationwide. Went to my local post office—issue with their machine. Then local HSBC doesn’t accept cash & pointed to a branch in Reading! 🙄 Nationwide actually invested in a branch here. Tell me why I should stay, FD? 🛑👇

  • JordanPostingX
    Jordan (@JordanPostingX) reported

    @AskNationwide No, I can't do that as your bank has a stupid policy where you need the bank card to access interentet banking. Your phone lines are also useless as it's a robot who keeps saying the same thing over and over. Really unhelpful response at a very stressful time.

  • Geordiesbird
    Alyson Leitch (@Geordiesbird) reported

    @AskNationwide She is not on the internet ,as she is 80. This is the reason I had to help her, as I’ve always done when she needs a new cheque book. Today my time was wasted Brendon was very belligerent and would NOT listen to me!

  • EzeHive
    Eze Hive (@EzeHive) reported

    @AskNationwide closing an account for no reason, not responding to messages and now refusing to tell me where my money is is a big problem and fraud. Just because I ordered a new card. Urgently get back to me, I shouldn’t have to wait hours on a phone when you’ve taken my money

  • Elle2London
    𝐃𝐈𝐃𝐈 (@Elle2London) reported

    I bank with them and in the 9 years I’ve been with them I’ve never received one kobo from them. @AskNationwide you’ve broken our bond 💔😭

  • NicoleM94x
    Nicole (@NicoleM94x) reported

    @AskNationwide @MarkWil66911411 I am also having issues

  • carrotmuseum
    World Carrot Museum 🥕 (@carrotmuseum) reported

    @AskNationwide Now that Virgin Money is full part of Nationwide why can't I access your ISA rates as a Virgin customer? e.g 1 year fix 4.5% Virgin is 4.22%