Is Nationwide down in Truro, Cornwall, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Truro, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 17: Problems at Nationwide
Nationwide is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (40%)
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Website (25%)
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Login (17%)
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Transactions (13%)
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Transfer (4%)
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Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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SWgeezer74
(@swgeezer74) reported
from
Penryn, England
@AmericanExpress @AskNationwide why is it that I face the same issue every month with your apps.... On one I want to make a payment every month and get redirect on to the other app... Every month... And every month I have to authorise a payment, by which I the other app times out
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Sue Jamieson
(@SouthDevonSue) reported
from
Mevagissey, England
@AskNationwide My point is simply why aren't new customers advised that they have to wait 7 working days before registering for online banking? I have received everything you referred to yet wasted 26 minutes trying futilely to register for Internet banking.
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Sue Jamieson
(@SouthDevonSue) reported
from
Mevagissey, England
@AskNationwide Thank you, it was quite a simple piece of feedback asking you to add an instruction to wait 7 working days before registering for online banking. The CS adviser knew it but new members don't. #simple
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Sue Jamieson
(@SouthDevonSue) reported
from
Mevagissey, England
@AskNationwide Thanks India but how should I have been informed if not by the letter inviting me to register for online banking? Was I the only new customer not informed 🤔 pls explain.
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Lance Dyer 〓〓
(@Lance63) reported
from
Truro, England
@AskNationwide Are you experiencing problems with your App authorising payments? It's taken me a good 10+ minutes to finally make it!!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Complaints
(@ComplaintsGb) reported
@AskNationwide other than the little message on the app… where was the communication about this massive issue you’re having? Horrific customer service, I hope anyone that incurs charges and/or negative credit rating affects because of your issues are compensated fully and truly!
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Alex
(@__MrsLexyC__) reported
@AskNationwide @TriciaW48557461 Don’t mean to bug in but it’s not always just financial the costs incurred. Are you also going to put notes on everyone’s accounts saying x wasn’t paid because of an error we made?
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Jake Abercrombie
(@JakeAbercrombi5) reported
@AskNationwide any updates on when the payment issue is gonna be sorted? I can see the message in my account and my salary has not cleared as of yet because of it
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Myke
(@Myke20987) reported
@AskNationwide Thanks but the concern is, it keeps happening when it really shouldn't, once, sure, things break down but 3 times in 3 months and during people's payday, very suspicious indeed.
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Claire packham
(@Cjpackham) reported
@AskNationwide is there a banking issue? Just checked my app saying that payments were in a queue?
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𝚂𝚊𝚕𝚕𝚢 𝙲𝚒𝚗𝚗𝚊𝚖𝚘𝚗 🎧🍋🐝🎵
(@SallyCinnamon_1) reported
@AskNationwide Amazing how there are so many issues with your customers getting their money from you, yet you’ve managed to take my mortgage payment from my monzo account 🤔
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LuleLipa 🦋
(@LuleLipa) reported
@AskNationwide @jwprestidge Hi do know when this issue will be fixed?
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craig cartwright
(@craigc2011) reported
@AskNationwide you really need sort ur banking out how many times in last few weeks that payments problems in a que this is not on and needs 2 stop happeninhg
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katie
(@katiecrane_) reported
@AskNationwide my wages still haven’t gone in my bank😫😫 do you have any updates on how long it will take for you to sort your issue out??
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James Bancroft
(@Banquo1972) reported
@AskNationwide @topazisere There's a banner at the top of the app saying payment issues. @AskNationwide do you not communicate with other parts of your business?