Nationwide status: access issues and outage reports

Problems in the last 24 hours in Truro, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

• 
  Sue Jamieson (@SouthDevonSue) reported 5 minutes ago from Mevagissey, England

  @AskNationwide Thanks India but how should I have been informed if not by the letter inviting me to register for online banking? Was I the only new customer not informed 🤔 pls explain.

• 
  Lance Dyer 〓〓 (@Lance63) reported 39 minutes ago from Truro, England

  Will the local @AskNationwide branch be able to sort; still issues your end after it accepts my details!!

• 
  SWgeezer74 (@swgeezer74) reported 40 minutes ago from Penryn, England

  @AmericanExpress @AskNationwide why is it that I face the same issue every month with your apps.... On one I want to make a payment every month and get redirect on to the other app... Every month... And every month I have to authorise a payment, by which I the other app times out

• 
  Sue Jamieson (@SouthDevonSue) reported 40 minutes ago from Mevagissey, England

  @AskNationwide My point is simply why aren't new customers advised that they have to wait 7 working days before registering for online banking? I have received everything you referred to yet wasted 26 minutes trying futilely to register for Internet banking.

• 
  Sue Jamieson (@SouthDevonSue) reported 42 minutes ago from Mevagissey, England

  @AskNationwide Thank you, it was quite a simple piece of feedback asking you to add an instruction to wait 7 working days before registering for online banking. The CS adviser knew it but new members don't. #simple

• 
  Lance Dyer 〓〓 (@Lance63) reported 48 minutes ago from Truro, England

  @AskNationwide Are you experiencing problems with your App authorising payments? It's taken me a good 10+ minutes to finally make it!!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bobby Zelmut (@cockwomblefree) reported 3 minutes ago

  @AskNationwide I cannot access the app on my android phone. I have updated and restarted the app but it keeps saying service unavailable. I have a secure internet connection.

• 
  Shaun Toole (@garabaldired) reported 10 minutes ago

  @AskNationwide is your banking app down? Tried to make a payment via bank transfer and fsiled twice now. #nationwidedown

• 
  Red (@JustcallmeRed9) reported 11 minutes ago

  @AskNationwide Hi, my text service isn't working. I have checked the settings and they are 'on' but haven't received any messages via text since last Tuesday.

• 
  Jonathan Leigh (@LeighJonathan) reported 12 minutes ago

  @AskNationwide Nationwide say the website changes are in response to customer feedback. I'm a customer and I was not asked! The new online account format is appalling: the transaction type, description, and reference are not visible at a glance. Please leave the old format as an option.

• 
  🌍🌳🐟🙉Ady🤔 (@AdyG28) reported 12 minutes ago

  @AskNationwide I opened a triple access ISA last October which started at 4%, now it's been reduced to 3.3%. Meanwhile in the app you're offering new triple access ISA deals at 4%. Why have you reduced my current one, while offering new deals at the higher rate mine started at?

• 
  Chartman69 (@WhatFuckwittery) reported 16 minutes ago

  @AskNationwide customer service ? Absolute joke ! 🤬

• 
  Vivian Brickell (@TheOldDear) reported 19 minutes ago

  @AskNationwide My state pension has not been paid in. I can’t take it up with the DWP until you confirm it’s not a nationwide problem. I can’t get to find out if it is. Sadiq blew me off with a ‘will be credited’ but no idea when - no one available to talk

• 
  Fedrick Leborn (@CC_Chevigny) reported 21 minutes ago

  @EdwardsSal3509 @TakeFive @AskNationwide Contact us for help

• 
  Cakecrumbs (@Cakecrumbs49) reported 22 minutes ago

  @AskNationwide Any news on when the St. Neots branch will be opening again? I have walked into town twice, last week (I think) and today, it was shut both times for maintenance. Your branches website says it is open!

• 
  Vivian Brickell (@TheOldDear) reported 27 minutes ago

  Day two of no pension in @AskNationwide account. ‘Chat’ useless - twice. Phone calls ‘nobody to take your call’ - they don’t accept emails They aren’t having problems as ‘Emm’ apparently investigated. DWP confirm money sent. So @AskNationwide .. what can I do next??