Is Nationwide down in Truro, Cornwall, England?
Some problems detected
Users are reporting problems related to: login, website and mobile app.
The latest reports from users having issues in Truro come from postal codes TR1.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Truro, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at Nationwide
Nationwide is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Login (30%)
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Website (29%)
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Mobile App (27%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent Nationwide outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Login | |
| Falmouth |
Login | |
| Truro |
Transactions | |
| Truro |
Transactions | |
| Newquay |
Website | |
| Redruth |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sue Jamieson
(@SouthDevonSue) reported
from
Mevagissey, England
@AskNationwide Thanks India but how should I have been informed if not by the letter inviting me to register for online banking? Was I the only new customer not informed 🤔 pls explain.
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Sue Jamieson
(@SouthDevonSue) reported
from
Mevagissey, England
@AskNationwide My point is simply why aren't new customers advised that they have to wait 7 working days before registering for online banking? I have received everything you referred to yet wasted 26 minutes trying futilely to register for Internet banking.
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SWgeezer74
(@swgeezer74) reported
from
Penryn, England
@AmericanExpress @AskNationwide why is it that I face the same issue every month with your apps.... On one I want to make a payment every month and get redirect on to the other app... Every month... And every month I have to authorise a payment, by which I the other app times out
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Sue Jamieson
(@SouthDevonSue) reported
from
Mevagissey, England
@AskNationwide Thank you, it was quite a simple piece of feedback asking you to add an instruction to wait 7 working days before registering for online banking. The CS adviser knew it but new members don't. #simple
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Faye
(@fedgarrr) reported
The cheek of Nationwide @AskNationwide. Firstly I complain about a v rude customer service rep who put the phone down on me, Katrina. Next thing I know I get a call from her colleague making excuses for her. Take some accountability for your actions and genuinely apologise.
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Robyn Wheeler
(@rob1wheeler) reported
@AskNationwide hi, hoping you can help. I’ve recently put in a request regarding additional in relation to my mortgage. The Surveyor can round over a week ago to revalue the house but we haven’t heard anything. Could you help please? Thanks
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Jack
(@Jack_Fe11) reported
@AskNationwide The internet bank is not working (tech diffs) probs everyone logging in to try to re-enable texts. I was able to use the app to re-enable mini statements, high balance alerts and even more annoyingly - low balance alerts! You even didn't tell me it was disabled??
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Effy Beezus
(@effy_b4) reported
@AskNationwide is there a limit on how much I can pay in if it’s in coins? Also how do I access my travel insurance?
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Matty Robson
(@MattyRobsonTV) reported
@AskNationwide I have been logged in before but have since logged out and I'm now trying to get back in. I have the current account and everything I'm trying to log in with it's just saying technical problems.
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BigMugsChannel
(@BigMugsChannel) reported
@AskNationwide as as existing FlexDirect account holder you offer me 2% fixed on £1,500 for one year. But you now offer 5% to newbies. That doesn’t seem fair, I think you should at least increase all customer rates to 5% until the one year term has ended
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Bearded Wonder
(@MeBeardedWonder) reported
@AskNationwide @Roger_Actual Roger, don't waste your time their default response is nothing. And the individuals who deal real issues "member relations consultant" they are just complaint handlers and in my experience they lie (or are stupid)..
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Iain McDonald
(@McDona1d) reported
@AskNationwide Mel, do @AskNationwide have no procedure that details targets? How does CEO Debbie Crosbie measure customer care performance on that basis?
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Colin Smith
(@colindsmith) reported
@AskNationwide trying in vain to connect with my mortgage account. why is it not working or is it deliberate? please contact asap
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Iain McDonald
(@McDona1d) reported
@AskNationwide Have you actually got access to a joined up @AskNationwide customer care system to deal with this and you have read the file and can see how poor this has been or are you blinded on this?