Nationwide status: access issues and outage reports

Problems in the last 24 hours in Truro, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

• 
  Sue Jamieson (@SouthDevonSue) reported 7 minutes ago from Mevagissey, England

  @AskNationwide Thanks India but how should I have been informed if not by the letter inviting me to register for online banking? Was I the only new customer not informed 🤔 pls explain.

• 
  SWgeezer74 (@swgeezer74) reported 23 minutes ago from Penryn, England

  @AmericanExpress @AskNationwide why is it that I face the same issue every month with your apps.... On one I want to make a payment every month and get redirect on to the other app... Every month... And every month I have to authorise a payment, by which I the other app times out

• 
  Sue Jamieson (@SouthDevonSue) reported 38 minutes ago from Mevagissey, England

  @AskNationwide My point is simply why aren't new customers advised that they have to wait 7 working days before registering for online banking? I have received everything you referred to yet wasted 26 minutes trying futilely to register for Internet banking.

• 
  Lance Dyer 〓〓 (@Lance63) reported 56 minutes ago from Truro, England

  @AskNationwide Are you experiencing problems with your App authorising payments? It's taken me a good 10+ minutes to finally make it!!

• 
  Lance Dyer 〓〓 (@Lance63) reported 59 minutes ago from Truro, England

  Will the local @AskNationwide branch be able to sort; still issues your end after it accepts my details!!

• 
  Sue Jamieson (@SouthDevonSue) reported 60 minutes ago from Mevagissey, England

  @AskNationwide Thank you, it was quite a simple piece of feedback asking you to add an instruction to wait 7 working days before registering for online banking. The CS adviser knew it but new members don't. #simple

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  cni (@Claire11152715) reported 6 minutes ago

  @AskNationwide hi app is down when will this be fixed please ?

• 
  Justice Pursuer (@KangooVanMan) reported 8 minutes ago

  @AskNationwide paid off my credit card. Nationwide reduced my credit by more than 50% Their reason, second time they’ve done this, they sent a letter after the fact. They are worried about my ability to service my £0 debt. 😱 ******* Shite. Will probably close all my accounts.

• 
  Sarcastic Fringehead (@Pragjag) reported 9 minutes ago

  Is @AskNationwide having a bit of a nightmare? Last night I couldn’t make an online banking payment (it went through OK this morning) and now a ticketing site can’t contact them.

• 
  A S Rees (@reessandm) reported 10 minutes ago

  @AskNationwide Can't request pin reminder to access card reader

• 
  Red (@JustcallmeRed9) reported 10 minutes ago

  @AskNationwide Hi, my text service isn't working. I have checked the settings and they are 'on' but haven't received any messages via text since last Tuesday.

• 
  will east (@wileast) reported 10 minutes ago

  @AskNationwide I made two payments a couple of days ago which have come out of my account but haven't arrived at the payees account. Is there a known payment issue or is there a number I can call to check?

• 
  Mark Sowton (@SowtonMark) reported 14 minutes ago

  @AskNationwide Having to come into branch to prove I am a human being, and then unable to report more than 1 fraud activity, even though there are 33. Couldn't report anything in app. Such a poor service, but I'm not surprised.

• 
  Simon (@Simon11037949) reported 16 minutes ago

  @AskNationwide I get an email from Nationwide ever day that I have not asked for with useless information and it’s impossible to have it stopped?

• 
  wendy darlin (@EsthAji) reported 20 minutes ago

  @AskNationwide Can someone help on Sundays?

• 
  Benny (@wooshy90) reported 25 minutes ago

  @NerradSelims_91 @AskNationwide Hey @AskNationwide someone must be in the office by now, any update on problems with your app?🤔