Nationwide

Is Nationwide down in Truro, Cornwall, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Truro, Cornwall, England 12/09/2025 09:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Nationwide Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • swgeezer74 SWgeezer74 (@swgeezer74) reported from Penryn, England

    @AmericanExpress @AskNationwide why is it that I face the same issue every month with your apps.... On one I want to make a payment every month and get redirect on to the other app... Every month... And every month I have to authorise a payment, by which I the other app times out

  • SouthDevonSue Sue Jamieson (@SouthDevonSue) reported from Mevagissey, England

    @AskNationwide Thanks India but how should I have been informed if not by the letter inviting me to register for online banking? Was I the only new customer not informed 🤔 pls explain.

  • SouthDevonSue Sue Jamieson (@SouthDevonSue) reported from Mevagissey, England

    @AskNationwide My point is simply why aren't new customers advised that they have to wait 7 working days before registering for online banking? I have received everything you referred to yet wasted 26 minutes trying futilely to register for Internet banking.

  • SouthDevonSue Sue Jamieson (@SouthDevonSue) reported from Mevagissey, England

    @AskNationwide Thank you, it was quite a simple piece of feedback asking you to add an instruction to wait 7 working days before registering for online banking. The CS adviser knew it but new members don't. #simple

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Liamjtarr Liam (@Liamjtarr) reported

    @AskNationwide The forward trace was logged by NatWest to contact you. I have a reference for this but their problem is that nationwide is not responding. 7 phone calls and I still cant reach your fwrd tracing team on the phone. They need to call me before 4pm. Its an absolute joke.

  • cjk1971 ckelly (@cjk1971) reported

    @AskNationwide So if I dont read it and press agree then I can't access the app it that right

  • TH7513 TH75 (@TH7513) reported

    @AmeliaJMurray @asknationwide Failed here - The organization whose customer is the victim of financial harm should take responsibility for the resolution of the claim and see it through to its conclusion.

  • Mrs_Pea68 Kat Hall 📚 (@Mrs_Pea68) reported

    @MelanieJFlorenc @AskNationwide Thanks for the suggestion, Melanie! Unfortunately that bit's out of our hands: @AskNationwide asks the builder whether the fix is 'temporary' or 'permanent' & they proceed on that basis. Now we've checked the small print it seems there are exceptions, tho... It's all so TEDIOUS!

  • Mrs_Pea68 Kat Hall 📚 (@Mrs_Pea68) reported

    @AskNationwide Hi India - will that help fix our roof before Christmas? Astonishing: none of @AskNationwide representatives at CET mentioned the 'temporary' condition in the 7 days we were in dialogue with them. 7 days wasted. Please raise this - it's causing you reputational damage.

  • Liamjtarr Liam (@Liamjtarr) reported

    @AskNationwide Ask your manager to call me asap please. Ive wasted hours of time calling your customer service team. What sort of customer service team cant speak to the general public?

  • SarahCholwill Sarah Cholwill (@SarahCholwill) reported

    @AskNationwide I just wanted to say what excellent service I received this week in your Norwich branch. The man who served me went out of his way to help even though the branch was very busy.

  • 4shaann Anna 🐝🔴⚽️ (@4shaann) reported

    @AskNationwide How do I do that. Getting into contact with anyone is impossible. I don’t have time to be on hold for an hour at a time I work full time

  • James30181388 James (@James30181388) reported

    @AskNationwide Karen, nationwide have already said they’ve helped as much as they can, meaning you will not add my international number to my account, and you can’t stop blocking my card when I use it over here.. so no help at all. Nationwide have done nothing but screw me so my tone isn’t nice

  • Galster2016 Galster (@Galster2016) reported

    @AskNationwide how does one actually chat to you on the phone re a current mortgage? On hold for 45 mins now… no doubt if I was a “new” customer you would answer straight away? Why such long delays ?