Nationwide status: access issues and outage reports

Problems in the last 24 hours in Truro, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

• 
  Sue Jamieson (@SouthDevonSue) reported 4 minutes ago from Mevagissey, England

  @AskNationwide My point is simply why aren't new customers advised that they have to wait 7 working days before registering for online banking? I have received everything you referred to yet wasted 26 minutes trying futilely to register for Internet banking.

• 
  Sue Jamieson (@SouthDevonSue) reported 8 minutes ago from Mevagissey, England

  @AskNationwide Thank you, it was quite a simple piece of feedback asking you to add an instruction to wait 7 working days before registering for online banking. The CS adviser knew it but new members don't. #simple

• 
  Lance Dyer 〓〓 (@Lance63) reported 8 minutes ago from Truro, England

  @AskNationwide Are you experiencing problems with your App authorising payments? It's taken me a good 10+ minutes to finally make it!!

• 
  Sue Jamieson (@SouthDevonSue) reported 12 minutes ago from Mevagissey, England

  @AskNationwide Thanks India but how should I have been informed if not by the letter inviting me to register for online banking? Was I the only new customer not informed 🤔 pls explain.

• 
  SWgeezer74 (@swgeezer74) reported 16 minutes ago from Penryn, England

  @AmericanExpress @AskNationwide why is it that I face the same issue every month with your apps.... On one I want to make a payment every month and get redirect on to the other app... Every month... And every month I have to authorise a payment, by which I the other app times out

• 
  Lance Dyer 〓〓 (@Lance63) reported 23 minutes ago from Truro, England

  Will the local @AskNationwide branch be able to sort; still issues your end after it accepts my details!!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Niz1111 (@Niz11111) reported 1 minute ago

  @AskNationwide apparently nationwide are having issues processing payments with no notification to customers. A direct debit for y credit card was made and reversed. Payment from savings to current also reversed. This is causing distress and anxiety for me as it could affect my

• 
  steve odonnell (@steveod21) reported 2 minutes ago

  @AskNationwide Is the banking app down? Haven’t been able to get on for 3 hours. Just times out.

• 
  Professor Adam Taylor (@Adatomy) reported 4 minutes ago

  In germany and cant use #visa cards to pay due to system failure. Not sure what thats about but thankfully had a small amount of cash or would be washing dishes. Waiter tells me its "europe-wide" issue? @AskNationwide any idea if this is a wider system issue or me specific 🤔

• 
  Tamara G (@wacgirl) reported 4 minutes ago

  @AskNationwide Thank you I will. I just find it really odd that in the 21st century we still have to go into a branch (which is closed today btw) usually at times we're working so inconvenient, and present the same ID we would present online? Either be fully online or don't say you are.

• 
  Fedrick Leborn (@CC_Chevigny) reported 8 minutes ago

  @EdwardsSal3509 @TakeFive @AskNationwide Contact us for help

• 
  Karen (@mooramana) reported 13 minutes ago

  @GuruGryff @AskNationwide First Direct! Been with them since inception. Never had a problem always available always helpful

• 
  Paul Wright (@PW1964) reported 15 minutes ago

  @AskNationwide Is there a problem with payments? Had repeated failures in transferring money to a external saving account that I use regularly.

• 
  Mind Crypto 🍥 (@MindCrypto_) reported 17 minutes ago

  @BeardyInvestor @AskNationwide This is ultimately an FCA overreach (Nationwide was fined £44M in Dec,25) which in-turn means; it's about protecting the bank's money from having to refund yours later. Over regulation and lack of autonomy for the customer. Annoying!

• 
  Kerry Leigh Kavannah (@Kezleigh) reported 19 minutes ago

  @AskNationwide I seem to be having issues with payments on my card and just had a call from 0800 464 3139. Please can someone assist me

• 
  Julie (@JulieMelvinator) reported 21 minutes ago

  @AskNationwide you chat help is an absolute joke!! You decided to block my payment to HMRC and I’ve now spent 45 mins trying to get in touch with them!! Why block my payment??