Nationwide

Is Nationwide down in Truro, Cornwall, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Truro, Cornwall, England 01/23/2026 11:50

January 23: Problems at Nationwide

Nationwide is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (28%)

    Website (28%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • SouthDevonSue Sue Jamieson (@SouthDevonSue) reported from Mevagissey, England

    @AskNationwide Thank you, it was quite a simple piece of feedback asking you to add an instruction to wait 7 working days before registering for online banking. The CS adviser knew it but new members don't. #simple

  • SouthDevonSue Sue Jamieson (@SouthDevonSue) reported from Mevagissey, England

    @AskNationwide Thanks India but how should I have been informed if not by the letter inviting me to register for online banking? Was I the only new customer not informed 🤔 pls explain.

  • SouthDevonSue Sue Jamieson (@SouthDevonSue) reported from Mevagissey, England

    @AskNationwide My point is simply why aren't new customers advised that they have to wait 7 working days before registering for online banking? I have received everything you referred to yet wasted 26 minutes trying futilely to register for Internet banking.

  • Lance63 Lance Dyer 〓〓 (@Lance63) reported from Truro, England

    Will the local @AskNationwide branch be able to sort; still issues your end after it accepts my details!!

  • Lance63 Lance Dyer 〓〓 (@Lance63) reported from Truro, England

    @AskNationwide Are you experiencing problems with your App authorising payments? It's taken me a good 10+ minutes to finally make it!!

  • swgeezer74 SWgeezer74 (@swgeezer74) reported from Penryn, England

    @AmericanExpress @AskNationwide why is it that I face the same issue every month with your apps.... On one I want to make a payment every month and get redirect on to the other app... Every month... And every month I have to authorise a payment, by which I the other app times out

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • TomasLibby Libby TOMAS (@TomasLibby) reported

    @AskNationwide So your lack of contacting the customer you now threaten to block us. Clearly cannot ring clients back that they resort to threats when lack of client care is beyond you.

  • Dabber_D88 J (@Dabber_D88) reported

    @pgr3master @AskNationwide It’s only an issue for the new iPhone 13 due to a small redesign of the screen. Until an app update comes out you can access the top part of app screen if you flip phone on side (landscape mode), you can then easily select anything at top of screen.

  • PUTNEYBOY PUTNEYBOY (@PUTNEYBOY) reported

    @AskNationwide Hi cant use the mobile app - keeps complaining that there is a technical error and to restart App. I've checked the service status and it's all Green. Thankfully via PC website works fine

  • Sammallahti Leo Sammallahti (@Sammallahti) reported

    @BertAW_Russell @NattyCakes13_ @AskNationwide Not aware of what research this refers to, but in customer satisfaction coops outperform all others. If the comparison is on price, that is quite difficult to make sense energy coops operate on higher cost lower density areas than muni energy.

  • WholeWheat90 Wholewheat (@WholeWheat90) reported

    @saggitariusnoah @AskNationwide Calls people snow flakes but have your star sign in your bio haha

  • joeykins82 Joe Lynch (@joeykins82) reported

    @AskNationwide there seems to be an issue with your iOS app v17.0.2: every time I launch it the app just hangs first time round, if I force-close and immediately relaunch it’s fine. Definitely noticed this pattern, think it hits both iOS 14.8 and 15.

  • MarcDL_89 MarcDL (@MarcDL_89) reported

    @ComedianWj @AskNationwide Apologies for hijacking the post, but I'm having a similar issue. A business transferred money to me within the last hour, it shows as complete on their end, but nothing showing in my account or pending.

  • mr_mark_gibson Mark Gibson (@mr_mark_gibson) reported

    @AskNationwide tried to access my online account via getting one time only text 5 times this morning and not received it. Never been a problem before. Is there an issue with your system?

  • Mandymoomoo01 Mandy Pike (@Mandymoomoo01) reported

    @AskNationwide Thank you so much. Very appreciated. I popped in earlier and they said someone was due in but I think it needs more attention as it only ever seems to be a temporary fix (it has been on and off (more on) for a good few months after being ‘fixed’ before) 🤞🏼

  • alanOF Alan O'Flanagan (@alanOF) reported

    @AskNationwide Hi, I've set up Google pay on my current account but when I try to use this method of payment it doesn't work. The phone buzzes but then says there was a problem. Any ideas? Thanks