Nationwide status: access issues and outage reports

Problems in the last 24 hours in Monmouth, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Monmouth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Monmouth, Wales

Latest outage, problems and issue reports in Monmouth and nearby locations:

• 
  Steven Garratt (@SteveMonLabour) reported 31 minutes ago from Monmouth, Wales

  @AskNationwide My card wouldn't work when I tried to leave a car park at 18.15 tonight. Payment was denied on my NCP parking pass. Was there an national issue?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Preye Ababaowei (@PAbabaowei) reported 3 seconds ago

  @AskNationwide I really need the help of your back to properly check the losing of my account, so my name is Andy Ababaowei I studied at Nottingham Trent University, I was there on scholarship, and I was receiving my stipends from your bank.

• 
  CJ © 📷 (@photo_cj) reported 1 minute ago

  @AskNationwide No, it's okay. Decision made as there is also reduced branch access to consider. If you don’t already have digital access, then you are basically stuffed! After 30years loyalty, we are too old to get all technical with new phones & expensive hardware along with broadband etc

• 
  Rachel small (@rachismall) reported 2 minutes ago

  1/2 WARNING to customers, immensely disappointed with @AskNationwide, been a loyal customer with my mortgage, never missed a payment, kept my house in great condition that it sells in 5 days! Having to move as my dad is palliative and I want to care for him, like I did my mum.

• 
  James Mesney (@j_mesney) reported 3 minutes ago

  @AskNationwide what the heck is going on? Your phone customer support drops calls claiming a “technical issue”. The banking app’s chat is in a death loop and isn’t working. The banking app isn’t showing details like standing orders. ETA for fixes? There’s no way to contact you.

• 
  SECURE UK (mark coyle) (@SECUREUK2025) reported 5 minutes ago

  @marcusmark2019 very bad customer service then... disgusting behaviour from @AskNationwide

• 
  Jordan (@JordanPostingX) reported 6 minutes ago

  @AskNationwide No, I can't do that as your bank has a stupid policy where you need the bank card to access interentet banking. Your phone lines are also useless as it's a robot who keeps saying the same thing over and over. Really unhelpful response at a very stressful time.

• 
  bells (@AnnaMercer17901) reported 6 minutes ago

  @AskNationwide great bank put £80 in my account with your card machine and taken it off me not great as a your online help was shocking

• 
  Magic Cram Crock (@craig13mcc) reported 8 minutes ago

  @AskNationwide Evening guys, I've just had a "technical issue which wasn't my fault" message when trying to apply/open an account. Are you able to help me with this or point me to the correct team or number please. Cheers Craig

• 
  lisa barnes (@tattyead66) reported 13 minutes ago

  @AskNationwide i tried to open an isa with nationwide, but it always asks for an account number. Im not a nationwide customer though. Do I need an account before I can open an isa?

• 
  Michelle Bills (@shellbills) reported 13 minutes ago

  @AskNationwide why is it when my card payments go through drop onto my statement then stay in pending caused my account to go into a minus to be told by an advisor nothing we can do have been advise it are aware of this issue was told 24 hours ago it would be fixed within 3 hour