Nationwide status: access issues and outage reports

Problems in the last 24 hours in Milton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Milton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Milton, England

Latest outage, problems and issue reports in Milton and nearby locations:

• 
  Andrew Harmsworth FRAS 😷 (@harmsy) reported 8 minutes ago from Oakington and Westwick, England

  Interest rate has gone up on our @AskNationwide mortgage, so of course our monthly payment has gone *down* £74 per month. Interest rates should go UP more often please! I think their software has a bug…

• 
  Andrew Harmsworth FRAS 😷 (@harmsy) reported 42 minutes ago from Cambridgeshire, England

  @RevdCharles @AskNationwide Good guess. No, I know what it is, and they do it every few years so that our end date doesn’t come early. Profits before principles. Or “computer error” as they call it!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phi (@PhiMorsou) reported 7 minutes ago

  @AskNationwide hi Nationwide, why can't I transfer money from my account to revolut? It is saying there is an issue at your end

• 
  #Dalekphobia a.k.a. #anti_Dalek_hatred tsar (@bindon) reported 8 minutes ago

  @AskNationwide The "new look" on the customer web portal is atrocious. You must create an option to keep the previous format permanently! I would switch banks, but I've been a customer for 40 years. Hopefully you will get over whatever it is ur design team are going thru & go back to how it was

• 
  James Mesney (@j_mesney) reported 8 minutes ago

  @AskNationwide what the heck is going on? Your phone customer support drops calls claiming a “technical issue”. The banking app’s chat is in a death loop and isn’t working. The banking app isn’t showing details like standing orders. ETA for fixes? There’s no way to contact you.

• 
  🌍🌳🐟🙉Ady🤔 (@AdyG28) reported 8 minutes ago

  @AskNationwide I opened a triple access ISA last October which started at 4%, now it's been reduced to 3.3%. Meanwhile in the app you're offering new triple access ISA deals at 4%. Why have you reduced my current one, while offering new deals at the higher rate mine started at?

• 
  kathleen reid (@independencekat) reported 9 minutes ago

  @AskNationwide couldnt get 2 separate payments through this morning to, two different companies. Used another card , different bank. No issues at all.

• 
  Ben Fowler (@BenFowler2) reported 9 minutes ago

  @AskNationwide is your app services down ? Also tried to call and told you can’t answer the call due to unforeseen circumstances ? What’s going on

• 
  Alecs Caerdydd (@Alecs_Caerdydd) reported 12 minutes ago

  PIN reminder on @HalifaxBank app: open app, pin reminder ✅ PIN reminder on @AskNationwide: Open app, help, pin reminder, cannot do this on app - go to internet banking, enter customer number (no idea), back to app, find customer number (copy and paste not available), (1 of 2)

• 
  Tamara G (@wacgirl) reported 19 minutes ago

  @AskNationwide Thank you I will. I just find it really odd that in the 21st century we still have to go into a branch (which is closed today btw) usually at times we're working so inconvenient, and present the same ID we would present online? Either be fully online or don't say you are.

• 
  Tom Morgan (@twmorgan11) reported 22 minutes ago

  Some absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'

• 
  Vivian Brickell (@TheOldDear) reported 25 minutes ago

  Day two of no pension in @AskNationwide account. ‘Chat’ useless - twice. Phone calls ‘nobody to take your call’ - they don’t accept emails They aren’t having problems as ‘Emm’ apparently investigated. DWP confirm money sent. So @AskNationwide .. what can I do next??