Nationwide status: access issues and outage reports

Problems in the last 24 hours in Melton Mowbray, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Melton Mowbray, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Melton Mowbray, England

Latest outage, problems and issue reports in Melton Mowbray and nearby locations:

• 
  Hazel Walker (@HazelWalkerxx) reported 19 minutes ago from Leicestershire, England

  @AskNationwide Tesco took money for a delivery yesterday that didn't turn up they have issued a refund but says it takes 3 to 5 working days it was for essential food I need refund urgently

• 
  Buspasswilltravel (@Onmytravels1) reported 46 minutes ago from Great Dalby, England

  @AskNationwide Thank you I used the online chat but they couldn't help because of address change in last 7 days. I can either ring or try chat again tomorrow. Thank you.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrea ☘️ (@11glittergal) reported 10 minutes ago

  @AskNationwide customer service is shocking. My elderly, disabled widowed mum has been scammed and you’ve refused to do anything. Your advisor was very patronising and his attitude stank. This is why I moved to another bank myself and have advised mum to do the same!

• 
  Septic Skeptic Fella Русский мир иди на хуй! (@dunfishin4) reported 10 minutes ago

  @AskNationwide I tried to speak to someone at Nationwide on the phone but was greeted with an automated service and referred to the banking app, where a dumb chatbot told me it would take up to 120 days to investigate a “dispute” and gave me a phone number to speak to an agent.

• 
  Michelle Bills (@shellbills) reported 13 minutes ago

  @AskNationwide is there an issue with incomingand outgoing payments waiting for money to go in

• 
  Fiona Cameron 🇪🇺💚🤍💜🐇🐈‍⬛🖋 (@fionacamwriter) reported 13 minutes ago

  @AskNationwide Despite all your TV advertising re customer service, it appears to be non-existent. Impossible to get past the AI bot to reach your ‘dedicated teams’. They are dedicated to being uncontactable, it seems. I’ll be looking for recommendations about banks which do actually care…

• 
  Jacko 💙 (@1066jacko) reported 15 minutes ago

  @AskNationwide Hi Nathan, the only issue I have is that we didn’t receive any more texts as it says in the message?

• 
  Connor200024 (@connor200024) reported 18 minutes ago

  @AskNationwide hey, wondering if you can help me. I’ve had £119 taken out of my account for some Apple bill. But I’ve checked absolutely everything and I’m not sure. Can you guys help?

• 
  David Ellis (@DavidElliss4nw) reported 20 minutes ago

  @AskNationwide @steph_wass Your Internet banking app is not working

• 
  John Rogers (@TerminallyChimp) reported 20 minutes ago

  @AskNationwide I can’t amend any standing orders, hasn’t been working for days. Just errors, “something has gone wrong”. I can amend, change or add any standing orders. Pretty basic stuff, frustrating.

• 
  Tommybhoy79🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ (@ruchillbhoy79) reported 24 minutes ago

  On hold to @AskNationwide fraud telephone line for over 30mins now....terrible customer service this 😡

• 
  Corin Messer (@CorinMesser) reported 25 minutes ago

  @AskNationwide Maybe it would help if I noted that none of our details have changed and our cover level hasn't changed and the Bank of England inflation calculator suggests our August 2025 premium of £626.30 should have increased to £638.75 not £987.00. Perhaps £987.00 was just a typo?