Nationwide status: access issues and outage reports

Problems in the last 24 hours in Melton Mowbray, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Melton Mowbray, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Melton Mowbray, England

Latest outage, problems and issue reports in Melton Mowbray and nearby locations:

• 
  Buspasswilltravel (@Onmytravels1) reported 13 minutes ago from Great Dalby, England

  @AskNationwide Thank you I used the online chat but they couldn't help because of address change in last 7 days. I can either ring or try chat again tomorrow. Thank you.

• 
  Hazel Walker (@HazelWalkerxx) reported 31 minutes ago from Leicestershire, England

  @AskNationwide Tesco took money for a delivery yesterday that didn't turn up they have issued a refund but says it takes 3 to 5 working days it was for essential food I need refund urgently

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michelle Moat (@michelle_moat) reported 5 minutes ago

  @OBDowntime @AskNationwide when is this going to be fixed? Not working since yesterday.

• 
  J Jones (@JJones87684337) reported 17 minutes ago

  @AskNationwide Your banking app is not working properly. People cannot log in.

• 
  Ron Winn (@RonsRant) reported 24 minutes ago

  @AskNationwide A simple question [no personal details] AskNationwide & I have. You want AI to help me. Is it capable? The answer is Yes or No. A techical question which AI is unlikely to be capable of answering.

• 
  krupal (@krupalb) reported 27 minutes ago

  Very concerned by @AskNationwide handling of my account. Very disappointed with Nationwide. A payment was blocked, no clear reason was given, and my online access was restricted. Because my phone is also locked due to a work-profile issue, I’m left unable to access my banking...

• 
  Steve Scrase (@StevenScrase) reported 28 minutes ago

  @AskNationwide @AskNationwide Shocked by the lack of support from you. As a customer with documented neurological and spinal issues, your refusal to adapt your communication style is a breach of the Equality Act. I need a specialist to contact me who understands 'Vulnerable Customer' protocols.

• 
  Gemma Corfield (@Iloveholly) reported 30 minutes ago

  @AskNationwide Thank you for your help, I accidentally put the wrong pass number. I got in to my bank account

• 
  Sarcastic Fringehead (@Pragjag) reported 30 minutes ago

  Is @AskNationwide having a bit of a nightmare? Last night I couldn’t make an online banking payment (it went through OK this morning) and now a ticketing site can’t contact them.

• 
  Joy Brooks (@JoyBrooks99) reported 31 minutes ago

  @AskNationwide Will someone please answer post or the phone or call back. Every avenue to communicate with customers service is blocked. Call backs don't register as an incoming call so these are missed and you have to go through the whole rigmarole again.

• 
  Sid **** knows what the numbers are about (@Sid50794535) reported 32 minutes ago

  @Loopify I tried to take £3k out of @AskNationwide same **** …

• 
  Sophie (@SophieMHorton) reported 35 minutes ago

  @AskNationwide I keep getting a 'something went wrong' screen when trying to do a 'pay by bank' transfer. Your service status page says all is working normally. I've already reached out via chat and was told there are issues, so why doesn't it say this on the status page?