Nationwide status: access issues and outage reports

Problems in the last 24 hours in Marlborough, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Marlborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Marlborough, England

Latest outage, problems and issue reports in Marlborough and nearby locations:

• 
  Carl Davies (@carl_99) reported 16 seconds ago from Swindon, England

  @AskNationwide your banking app no longer renders correctly on my iPhone 13 Pro Max. The top drops off. Can you fix please.

• 
  Debbie (@debsb155) reported 41 minutes ago from Swindon, England

  And today’s award for shocking customer service goes to @AskNationwide sending us round in circles and getting nowhere… I pity the person I see in branch later

• 
  Tracey xx (@fairy_dust) reported 44 minutes ago from Alton Barnes, England

  Anyone else having issues with #nationwide. Payments are leaving my account AND also they're holding the transaction AGAIN in pending transactions. They admitted to me 2 months ago it was their issue & its still happening. Sort it out @AskNationwide #FSA @MartinSLewis

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dáireo (@Alpha2007D) reported 6 minutes ago

  Defo time to move accounts from @firstdirect to @AskNationwide. Went to my local post office—issue with their machine. Then local HSBC doesn’t accept cash & pointed to a branch in Reading! 🙄 Nationwide actually invested in a branch here. Tell me why I should stay, FD? 🛑👇

• 
  Helen (@hjs2309) reported 9 minutes ago

  One of your ATMs swallowed a large cash deposit then said transaction failed and machine went out of service. Called customer service but they said there wasn't anything they could do and we'd have to wait until Monday to go into branch. Surely more can be done?! @AskNationwide

• 
  smiggs741 (@smiggyfox) reported 9 minutes ago

  @NevadaBHillon @AskNationwide I had same issue last month. Awful service ended uo changing banks. Go to chase bank. Excellent service

• 
  Jason Crane (@1975crane) reported 10 minutes ago

  @AskNationwide absolute disgraceful customer service - holiday over on day one because of archaic system Keep your fairer sharer payment, means nothing, nothing at all

• 
  smiggs741 (@smiggyfox) reported 12 minutes ago

  Have you got issues with why standings orders are not showing in app @AskNationwide

• 
  Rhys Foran (@rhysforan) reported 13 minutes ago

  @AskNationwide I can’t get access to my mortgage statement. Your app and website deny knowledge of me, yet you take a grand a month out of my bank account… please can someone help

• 
  Marbles (@MarblesRadio) reported 16 minutes ago

  @AskNationwide I have found an unsigned Debit Card on the pavement - Not sure what you'd like me to do with it - can't find a way to speak to a real person on your website - AI only interested if an existing customer

• 
  Rachel Neighbour (@Rachey8807) reported 20 minutes ago

  @AskNationwide The banking app is down. All I’m getting is a white screen with the blue spinning circle. Any idea how long it will be down for? Thanks

• 
  John Rogers (@TerminallyChimp) reported 20 minutes ago

  @AskNationwide I can’t amend any standing orders, hasn’t been working for days. Just errors, “something has gone wrong”. I can amend, change or add any standing orders. Pretty basic stuff, frustrating.

• 
  Mr Joshua (@MrMrJoshua) reported 21 minutes ago

  @AskNationwide Failure to Address My Needs as a Vulnerable Customer – 5 Months of Inadequate Service and Generic Responses.