Nationwide status: access issues and outage reports

Problems in the last 24 hours in Marlborough, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Marlborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Marlborough, England

Latest outage, problems and issue reports in Marlborough and nearby locations:

• 
  Debbie (@debsb155) reported 12 minutes ago from Swindon, England

  And today’s award for shocking customer service goes to @AskNationwide sending us round in circles and getting nowhere… I pity the person I see in branch later

• 
  Carl Davies (@carl_99) reported 48 minutes ago from Swindon, England

  @AskNationwide your banking app no longer renders correctly on my iPhone 13 Pro Max. The top drops off. Can you fix please.

• 
  Tracey xx (@fairy_dust) reported 53 minutes ago from Alton Barnes, England

  Anyone else having issues with #nationwide. Payments are leaving my account AND also they're holding the transaction AGAIN in pending transactions. They admitted to me 2 months ago it was their issue & its still happening. Sort it out @AskNationwide #FSA @MartinSLewis

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christopher Freeman (@cmdfreeman) reported 3 minutes ago

  @AskNationwide Would love to but your app is down. I’m in the midst of a switch and already regretting it. You’re not a serious bank.

• 
  REALLY SCARY GUY📎 (@fucking_scary) reported 3 minutes ago

  @AskNationwide Can’t log into my mobile account since I got a new phone, called one of your guys like a month ago & he said I’d get a new passnumber in the post which never arrived. Now when I try to call, the ai doesn’t understand the problem & eventually puts me on hold just to be hung up on

• 
  Chris (@Sparky2504) reported 5 minutes ago

  Hi @AskNationwide The app isn’t working for me either! It hasn’t been working since last night. Keeps saying “Something went wrong”. I have restarted the app and also uninstalled and reinstalled it. Still doesn’t work.

• 
  Thom (@ThomasAllison5) reported 7 minutes ago

  @AskNationwide my banking app is down, is this a wider uk issue?

• 
  Jacko 💙 (@1066jacko) reported 8 minutes ago

  @AskNationwide Hi Nathan, the only issue I have is that we didn’t receive any more texts as it says in the message?

• 
  😈 Angry Goblin ن (@angry_goblin) reported 12 minutes ago

  @AskNationwide @Argos_Online Trying to buy something online and am stuck in a “We need to check it’s really you” loop. I verify … and then have to verify again … and again … Is there a problem in either of your systems?

• 
  Donnachadh McCarthy (@DonnachadhMc) reported 14 minutes ago

  Bugger. Here we go again. Why are even @AskNationwide screwing their existing home insurance customers? Just got told I have a FORTY % increase in my premium for next year!! The @CooperativeBank did the same to me when I was a long time customer.

• 
  Neil cole (@Neilcol19002790) reported 15 minutes ago

  @AskNationwide how do I send a person X message as you don’t seem to have a email contact address on your website

• 
  Jenny Smith (@GoodyActually) reported 19 minutes ago

  I did get a response! Well done @AskNationwide for at least not pretending that I didn't exist ... ... ... but it was very dismissive - referred me to 'the team' and said "we stand by our support of this event". 3/

• 
  steve WBA (@WbaSteve) reported 19 minutes ago

  @AskNationwide tried the chat on the app is bloody awful