Nationwide status: access issues and outage reports

Problems in the last 24 hours in Marlborough, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Marlborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Marlborough, England

Latest outage, problems and issue reports in Marlborough and nearby locations:

• 
  Debbie (@debsb155) reported 26 minutes ago from Swindon, England

  And today’s award for shocking customer service goes to @AskNationwide sending us round in circles and getting nowhere… I pity the person I see in branch later

• 
  Tracey xx (@fairy_dust) reported 38 minutes ago from Alton Barnes, England

  Anyone else having issues with #nationwide. Payments are leaving my account AND also they're holding the transaction AGAIN in pending transactions. They admitted to me 2 months ago it was their issue & its still happening. Sort it out @AskNationwide #FSA @MartinSLewis

• 
  Carl Davies (@carl_99) reported 54 minutes ago from Swindon, England

  @AskNationwide your banking app no longer renders correctly on my iPhone 13 Pro Max. The top drops off. Can you fix please.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  B (@scriptwren) reported 4 minutes ago

  @yawizzy @ChelleChipato @AskNationwide Sometimes these days it’s the best way to get proper customer service, that’s why. Why are you trying to police social media like this? Clearly they have exhausted face to face possibilities. What happened to decent customer service and a bit of empathy?

• 
  Mary (@maryphillips22) reported 12 minutes ago

  @AskNationwide any updates? Can’t get through to telephone banking as you have a 50 minute wait time!! Your website says internet banking is working so why can’t I log in?

• 
  Carole Railton FRSA (@carolerailton) reported 14 minutes ago

  @Mattcarpfisher @AskNationwide Always had amazing service in branch. I have been trying all afternoon to get through to Aviva contact to give the details of my medical conditions. I have tried on line, on the phone, waiting on both occasions over 20 mins without further contact. What is happening. And when i have gone to one line it just gave me the website, which already i am holding onto but have had not response. And for your info. I went through the app to the chat box and they said they would get me a human but nothing happened and later i pressed 1 for a call back. Nothing. ****** the time i have spent without solving the problem is 3 hours. This is nuts i have a job and trying to do this is ridiculous. Such a shame it cant be done in the branch.

• 
  Mr Ransley (@Yellowtillidie) reported 14 minutes ago

  @AskNationwide You got this issue again today?

• 
  Becky (@RLHobs) reported 15 minutes ago

  You are a great bank, but your app is awful. Constantly crashing. Please sort @AskNationwide

• 
  Oliver Myhill (@Forthemanynott5) reported 19 minutes ago

  @ChelleChipato @AskNationwide Congrats to the lad on his results . Questionable customer service to say the least on the other hand

• 
  Chelle (@ChelleChipato) reported 21 minutes ago

  It makes no sense why your service at @AskNationwide Bilston branch was to stop him from opening an account even with the right credentials. I am glad that he didn’t just walk away and in fact when this was raised at the main branch they were shocked with the treatment he got!

• 
  Jonny Curran (@Joni_marling) reported 23 minutes ago

  @AskNationwide They definitely aren’t, wife’s account and daughters both having same issue, balances not updating or reflecting money paid in. It updated a few minutes ago and then has reverted to yesterday’s balance. Just tagged you for awareness as may wish to feed in.

• 
  Shaun Toole (@garabaldired) reported 24 minutes ago

  @AskNationwide are there issues with being able to make payments right now. I've tried twice and it says "There has been a problem"

• 
  daisy macvicar (@daisy_macvicar) reported 33 minutes ago

  @AskNationwide I’ve tried to change my address on my account multiple times but it keeps saying there’s a service issue. I don’t stay at the address that’s on my account but I have received letters to my current address