Nationwide status: access issues and outage reports

Problems in the last 24 hours in Long Stratton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Long Stratton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Long Stratton, England

Latest outage, problems and issue reports in Long Stratton and nearby locations:

• 
  Jan Cockburn (@JanDuchess) reported 1 minute ago from Attleborough, England

  @AskNationwide any problems with services this morning? Trying to make a transfer and says unable to, try later....

• 
  𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣 (@LancePaters1) reported 45 minutes ago from Brundall, England

  @AskNationwide @ActionPark101 Having similar problems. DM incoming…

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Mesney (@j_mesney) reported 8 minutes ago

  @AskNationwide what the heck is going on? Your phone customer support drops calls claiming a “technical issue”. The banking app’s chat is in a death loop and isn’t working. The banking app isn’t showing details like standing orders. ETA for fixes? There’s no way to contact you.

• 
  Teddy. C Youg (@TeddyYoug64898) reported 10 minutes ago

  @AskNationwide. I still can’t believe how I was treated as a disabled man , by your bereavement team . Absolutely disgusting service.

• 
  All Mark (@MarkAll19523693) reported 10 minutes ago

  @AskNationwide I make a regular payment every month to an existing payee. However today it is asking me to use a card reader. It never asks me to use a card reader for existing payee. I have never had a card reader. What is going on? Is this a temporary glitch?

• 
  Tom Morgan (@twmorgan11) reported 10 minutes ago

  Some absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'

• 
  Neil Jeffares (@neiljeffares) reported 11 minutes ago

  @AskNationwide Just had the most frustrating experience with your chat system. Extremely slow. After 25 minutes explaining simple question you simply cut me off. All because you have a daft system requiring me to have a card reader to close my account with you

• 
  Bobby Zelmut (@cockwomblefree) reported 13 minutes ago

  @AskNationwide my online banking app is not working. I have restarted phone and checked for updates. Is your service down?

• 
  john tarrant (@johntarrant16) reported 13 minutes ago

  @AskNationwide Why will no one speak to me. You online banking is not working and no one in Nationwide cares.

• 
  Miguela (@blackhairbub) reported 19 minutes ago

  @AskNationwide I'm not receiving push notifications. My phone is set to receive notifications, but you aren't pushing them out. There is nothing in the notification history screen on the app. Clearly, you're not pushing notifs. How can I escalate this issue?

• 
  CPB199 (@Christo31623961) reported 20 minutes ago

  @AskNationwide so im overseas and I've list my credit card. My app is is on another phone. Tried to call to cancel the card - appears your not working. So what shoukd i do?

• 
  Ziad Roving-Reporter (@ZiRovinReporter) reported 20 minutes ago

  @AskNationwide A huge congratulations to Nationwide for not looking after the interests of their members. If someone in that building society really cared about my on-going issue then it would have been resolved immediately. You people are pathetic! 😤 #AskNationwide #Nationwide