Nationwide status: access issues and outage reports

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

• 
  Ann Chapman (@LeFuzzyOtter) reported 1 minute ago from Hinckley, England

  @AskNationwide I can't seem to get the chat function working on their app and the phone line doesn't open until 9am. So, no not at the moment.

• 
  Martin Underwood (@312mju) reported 3 minutes ago from Kirby Muxloe, England

  @ban31692 @mrs_eyre @AskNationwide Nothing in that statement is nasty or negative! I was just saying what the issue was.

• 
  Ann Chapman (@LeFuzzyOtter) reported 16 minutes ago from Hinckley, England

  @AskNationwide I spoke with the credit card company, system error on their end sending out false alerts. Payment went through fine.

• 
  Buspasswilltravel (@Onmytravels1) reported 21 minutes ago from Great Dalby, England

  @AskNationwide Thank you I used the online chat but they couldn't help because of address change in last 7 days. I can either ring or try chat again tomorrow. Thank you.

• 
  Martyn (@MartynSpencer10) reported 37 minutes ago from Oadby and Wigston, England

  @AskNationwide hello I accidentally clicked to delete a direct debit and clicked on the wrong one, I don’t know what to do, please can you help

• 
  Hazel Walker (@HazelWalkerxx) reported 55 minutes ago from Leicestershire, England

  @AskNationwide Tesco took money for a delivery yesterday that didn't turn up they have issued a refund but says it takes 3 to 5 working days it was for essential food I need refund urgently

• 
  Ann Chapman (@LeFuzzyOtter) reported 55 minutes ago from Hinckley, England

  @AskNationwide I spoke with the credit card company, system error on their end sending out false alerts. Payment went through fine.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  . (@RMcG1991) reported 2 minutes ago

  @AskNationwide New Customer opened account last week, can't set up a Payee because "you can't verify me" despite me having a card reader Now logged in today amd all my pending transactions are showing as pending and completed leaving me with over £300 missing. Whats going on? Terrible start

• 
  Chris Dawson (@ChrisCharlesD1) reported 2 minutes ago

  @AskNationwide what have you done to the website and transaction view, its awful please go back to the old view. Who ever is the UI developer and signed off on this needs to get a grip.

• 
  lisa barnes (@tattyead66) reported 6 minutes ago

  @AskNationwide i tried to open an isa with nationwide, but it always asks for an account number. Im not a nationwide customer though. Do I need an account before I can open an isa?

• 
  A S Rees (@reessandm) reported 6 minutes ago

  @AskNationwide Can't request pin reminder to access card reader

• 
  Sarcastic Fringehead (@Pragjag) reported 11 minutes ago

  Is @AskNationwide having a bit of a nightmare? Last night I couldn’t make an online banking payment (it went through OK this morning) and now a ticketing site can’t contact them.

• 
  Beelin (@beelinbaxter) reported 12 minutes ago

  @AskNationwide Hi Emm, the managing cards/contactless feature isn't working on the app. Is there another way to do it?

• 
  Beelin (@beelinbaxter) reported 16 minutes ago

  @AskNationwide I have called this number. Unfortunately the helpful agent couldn't help. There might be a bug on your contactless limit edit page. Is there an IT helpline I can call?

• 
  Sheridan Birtwistle (@twwooer) reported 17 minutes ago

  @AskNationwide very intrusive process logging into my account online just now. Question after question. ¿Who ******** thought this was a good idea? After the interrogation had to login again

• 
  Hayley ❤️✨❤️ (@HayleyWhite36) reported 17 minutes ago

  @AskNationwide random question about a bacs payment (being made, not in yet) regardless of the amount does it still take roughly 3 working days?

• 
  Wayne Robertson (@2024Wayne) reported 19 minutes ago

  @MartinSLewis @Zopa @AskNationwide Hi Martin, help required CAB no one available to help, complaints in with both Zopa and nationwide but they are both passing the buck. Zopa sent Nationwide money via Zap, the money was to an old nationwide account which is closed. I was told the