Nationwide status: access issues and outage reports

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

• 
  Ann Chapman (@LeFuzzyOtter) reported 46 seconds ago from Hinckley, England

  @AskNationwide I spoke with the credit card company, system error on their end sending out false alerts. Payment went through fine.

• 
  Ann Chapman (@LeFuzzyOtter) reported 5 minutes ago from Hinckley, England

  @AskNationwide I can't seem to get the chat function working on their app and the phone line doesn't open until 9am. So, no not at the moment.

• 
  Ann Chapman (@LeFuzzyOtter) reported 18 minutes ago from Hinckley, England

  @AskNationwide I spoke with the credit card company, system error on their end sending out false alerts. Payment went through fine.

• 
  Hazel Walker (@HazelWalkerxx) reported 27 minutes ago from Leicestershire, England

  @AskNationwide Tesco took money for a delivery yesterday that didn't turn up they have issued a refund but says it takes 3 to 5 working days it was for essential food I need refund urgently

• 
  Buspasswilltravel (@Onmytravels1) reported 42 minutes ago from Great Dalby, England

  @AskNationwide Thank you I used the online chat but they couldn't help because of address change in last 7 days. I can either ring or try chat again tomorrow. Thank you.

• 
  Martin Underwood (@312mju) reported 44 minutes ago from Kirby Muxloe, England

  @ban31692 @mrs_eyre @AskNationwide Nothing in that statement is nasty or negative! I was just saying what the issue was.

• 
  Martyn (@MartynSpencer10) reported 52 minutes ago from Oadby and Wigston, England

  @AskNationwide hello I accidentally clicked to delete a direct debit and clicked on the wrong one, I don’t know what to do, please can you help

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lisa barnes (@tattyead66) reported 5 minutes ago

  @AskNationwide i tried to open an isa with nationwide, but it always asks for an account number. Im not a nationwide customer though. Do I need an account before I can open an isa?

• 
  Garfies (@Garfies) reported 6 minutes ago

  @AskNationwide just to let you know the app update says you can close savings accounts within app …. You can’t… he redirects to website.. Regards Pete

• 
  will east (@wileast) reported 7 minutes ago

  @AskNationwide I made two payments a couple of days ago which have come out of my account but haven't arrived at the payees account. Is there a known payment issue or is there a number I can call to check?

• 
  Niz1111 (@Niz11111) reported 7 minutes ago

  @AskNationwide apparently nationwide are having issues processing payments with no notification to customers. A direct debit for y credit card was made and reversed. Payment from savings to current also reversed. This is causing distress and anxiety for me as it could affect my

• 
  J Jones (@JJones87684337) reported 8 minutes ago

  @AskNationwide Your banking app is not working properly. People cannot log in.

• 
  Kaz (@LindfordHedgies) reported 10 minutes ago

  @AskNationwide this means that my husband will not even be able to afford the petrol to get to his new job. He will be getting paid in his new job we also have UC payments due at end of March and at end of April and you are choosing to make life impossible - why?

• 
  Rachel small (@rachismall) reported 16 minutes ago

  @AskNationwide We already have and you don’t care, your not interested - awful

• 
  Sarcastic Fringehead (@Pragjag) reported 17 minutes ago

  Is @AskNationwide having a bit of a nightmare? Last night I couldn’t make an online banking payment (it went through OK this morning) and now a ticketing site can’t contact them.

• 
  kathleen reid (@independencekat) reported 18 minutes ago

  @AskNationwide couldnt get 2 separate payments through this morning to, two different companies. Used another card , different bank. No issues at all.

• 
  john tarrant (@johntarrant16) reported 20 minutes ago

  @AskNationwide Why will no one speak to me. You online banking is not working and no one in Nationwide cares.