Nationwide status: access issues and outage reports

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

• 
  Buspasswilltravel (@Onmytravels1) reported 2 minutes ago from Great Dalby, England

  @AskNationwide Thank you I used the online chat but they couldn't help because of address change in last 7 days. I can either ring or try chat again tomorrow. Thank you.

• 
  Ann Chapman (@LeFuzzyOtter) reported 22 minutes ago from Hinckley, England

  @AskNationwide I can't seem to get the chat function working on their app and the phone line doesn't open until 9am. So, no not at the moment.

• 
  Martyn (@MartynSpencer10) reported 23 minutes ago from Oadby and Wigston, England

  @AskNationwide hello I accidentally clicked to delete a direct debit and clicked on the wrong one, I don’t know what to do, please can you help

• 
  Hazel Walker (@HazelWalkerxx) reported 30 minutes ago from Leicestershire, England

  @AskNationwide Tesco took money for a delivery yesterday that didn't turn up they have issued a refund but says it takes 3 to 5 working days it was for essential food I need refund urgently

• 
  Martin Underwood (@312mju) reported 33 minutes ago from Kirby Muxloe, England

  @ban31692 @mrs_eyre @AskNationwide Nothing in that statement is nasty or negative! I was just saying what the issue was.

• 
  Ann Chapman (@LeFuzzyOtter) reported 41 minutes ago from Hinckley, England

  @AskNationwide I spoke with the credit card company, system error on their end sending out false alerts. Payment went through fine.

• 
  Ann Chapman (@LeFuzzyOtter) reported 60 minutes ago from Hinckley, England

  @AskNationwide I spoke with the credit card company, system error on their end sending out false alerts. Payment went through fine.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  emma-kvs (@emma64979643) reported 4 minutes ago

  @AskNationwide all afternoon to try and pay a bill, branch won’t/can’t help. The chat facility has repeatedly asked me the same questions for hours and I’m no further forward. At this point I can only describe the service as beyond dire #poorservice

• 
  Kieran Byng (@ISaveDolphins) reported 7 minutes ago

  @AskNationwide Do you have a chat facility on line? Don't have access to a phone.

• 
  . (@RMcG1991) reported 9 minutes ago

  @AskNationwide New Customer opened account last week, can't set up a Payee because "you can't verify me" despite me having a card reader Now logged in today amd all my pending transactions are showing as pending and completed leaving me with over £300 missing. Whats going on? Terrible start

• 
  Darren ッ (@NerradSelims_91) reported 10 minutes ago

  Anybody else's Nationwide app log in page playing up? 😤 @AskNationwide #nationwide

• 
  Gary Fox (@garygfox) reported 14 minutes ago

  @AskNationwide There is a problem with the new look internet banking - unable to download statements using Firefox. When switch back to original view then can download statements. It works ok in Chrome

• 
  Magic Cram Crock (@craig13mcc) reported 14 minutes ago

  @AskNationwide Evening guys, I've just had a "technical issue which wasn't my fault" message when trying to apply/open an account. Are you able to help me with this or point me to the correct team or number please. Cheers Craig

• 
  Professor Adam Taylor (@Adatomy) reported 18 minutes ago

  In germany and cant use #visa cards to pay due to system failure. Not sure what thats about but thankfully had a small amount of cash or would be washing dishes. Waiter tells me its "europe-wide" issue? @AskNationwide any idea if this is a wider system issue or me specific 🤔

• 
  Bruce J Beaton 🇬🇧🇺🇦🇮🇱⚓ (@beaton_bruce) reported 22 minutes ago

  @AskNationwide cannot log in online and app update is not working

• 
  Jonathan Leigh (@LeighJonathan) reported 24 minutes ago

  @AskNationwide Nationwide say the website changes are in response to customer feedback. I'm a customer and I was not asked! The new online account format is appalling: the transaction type, description, and reference are not visible at a glance. Please leave the old format as an option.

• 
  🦋 (@_xnxnxs_) reported 26 minutes ago

  what a disgraceful experience i had in your kingston branch! @AskNationwide Simply requested help as i was struggling to open a bank account online. The lady i had had a bad attitude! After another question, she pretended not to hear me, randomly clicking with her mouse 1/2