Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 11/30/2025 12:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (46%)

    Mobile App (46%)

  2. Website (24%)

    Website (24%)

  3. Login (16%)

    Login (16%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • WuMyster WuMyster (@WuMyster) reported

    @AskNationwide I have a FlexStudent account and was in my last year of my course. I had to suspend due to health issues, so will be resuming my final year next academic year. Will I be able to extend my FlexStudent account by a year? Do I need to still make the termly payments?

  • ian2607 ian2607 (@ian2607) reported

    @AskNationwide We can try, I tried it on internet banking and mobile app and it failed on both platforms for some reason. It just said there was a technical problem but I tried on a couple of different days?

  • sann0638 Mike (sann0638) (@sann0638) reported

    @AskNationwide it was because I'd frozen my card! Good to know the system works, though a more helpful error message would be a nice tweak. Sorted now.

  • georgiamyy / georgia / (@georgiamyy) reported

    @AskNationwide hey, I closed my current account with you in June but I need to access some of my previous statements I had from that account.. how can I do this? I logged into the online banking but couldn’t see an option

  • Keritommo Keri tomlinson (@Keritommo) reported

    @AskNationwide I found a link to cancel the claim on the site I flagged it lost on but thank you anyway.

  • gordonmcdonald G-Mac (@gordonmcdonald) reported

    @AskNationwide I’m in Venezuela and you’ve blocked my CC. Not keen to rack up international call charges. Help!

  • JessMoody_xo Jessica Moody (@JessMoody_xo) reported

    @AskNationwide I have updated my phone, uninstalled & reinstalled the app. Filled in my details and then as soon as I get to the access code via text message, the app crashes and says theres an error (same error as before)

  • jessloovesu jess (@jessloovesu) reported

    @AskNationwide Hello I raised a direct debit dispute a few days ago but I have now managed to resolve the issue with the retailer. How can I close the case?

  • Playtime8978 EnchantedMagick (@Playtime8978) reported

    @AskNationwide yet more incoming payment issues? What happens when the DD’s start bouncing?

  • mrscazgery caroline geary (@mrscazgery) reported

    @AskNationwide help I’ve cancelled a gym membership and I want to reinstate it! Can you do that for me ?? X