Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 11/24/2025 14:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (22%)

    Website (22%)

  3. Login (7%)

    Login (7%)

  4. Transactions (4%)

    Transactions (4%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (4%)

    Transfer (4%)

Community Discussion

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Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • chazzybrady 🌈Cllr Charlie Brady☀ (@chazzybrady) reported

    @AskNationwide No it's a instant access savings account. I need to transfer money to my personal account so can transfer to the solicitor to complete my hiuse purchase

  • Paige56227910 Paige (@Paige56227910) reported

    @TescoBankNews called customer service to advise I was going abroad. When I tried using my card they blocked it even after advising it… stuck in a foreign country with nothing. After speaking with CS they basically couldn’t give two sh*ts stick to a good bank like @AskNationwide

  • Deeva__89 𓊗 狄波拉 𓃠 (@Deeva__89) reported

    @AskNationwide is there a known issue with your app? I haven't been able to get onto my accounts since last week?

  • Cat_Mini_Marie Catherine Warrilow (@Cat_Mini_Marie) reported

    @UKSVacher @AskNationwide I don't get it. What's the reason not to support Garmin? I'd love an honest answer! Is it cost? Security? Got shares in the Apple Watch?

  • jessiebleakley Jessica (@jessiebleakley) reported

    @AskNationwide I have just logged on to my online banking and 4/8 accounts are missing, can you help please?

  • frannyperado Nick (@frannyperado) reported

    @AskNationwide Yes I do app is upto date using android device. A quick search on the Internet and it seems hundreds are having the same issue

  • Felim_Doyle Félim Doyle #M3HIM 🇮🇪🇪🇺🇬🇧 (@Felim_Doyle) reported

    @AskNationwide ... and yet that wasn't the issue that I was highlighting. Please reread my posts and only respond to the issues raised.

  • Gemmaebaird Gemma Baird (@Gemmaebaird) reported

    @AskNationwide Hi, any risk of me getting access to my account any time soon?

  • Powen0203Phil Phil Owen (@Powen0203Phil) reported

    @AskNationwide A company I used to work for request a roll number I have given them account number sort code & issue date WHAT IS THE ROLL NUMBER and How do I find it please

  • jamconsi jam considine (@jamconsi) reported

    @AskNationwide my account isn’t appearing in the banking app, online banking says there are technical difficulties so I can’t log in. Are your services down?