Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (42%)
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Website (21%)
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Login (19%)
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Transactions (12%)
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Transfer (5%)
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Withdrawals (2%)
Community Discussion
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Nationwide Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Bob Mathews
(@BobMath91726604) reported
@AskNationwide Thanks Mel , I'll try rebooting the phone in a bit and see if that helps. although it obviously doesn't explain why I can't access the desktop site on my MacBook , things that make you go hmmm ...
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Terry blyth
(@Terryblyth1) reported
@AskNationwide not happy cant access my savings I had no notice on my app about maintenance so now I'm short I need to go get food for my children and Ur refusing access to my funds that's theft and I would imagine the financial ombudsman would agree with me
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Meaks
(@WhatMeaks) reported
@AskNationwide Judging by recent tweets (scroll down even a few), none of that is happening for a lot of your customers right now…. I can’t move money on the app certainly right now
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Dr Su White
(@suukii) reported
@AskNationwide Repeating your requirements which I read every single time I use your app does not address the issue.
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Meaks
(@WhatMeaks) reported
@AskNationwide This is shambolic. You say you put a notification on the app yesterday that ppl wouldn’t have access to their current a/c for half of today?! That’s not notice! This is exceptionally poor comms and not an emergency. Where’s the contingency plan for customers?
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Richard Armstrong
(@habbyhatter) reported
@AskNationwide It's also effecting taking cash out of the machine as well. I managed to pay something fine about an hour ago however now it's not working. Just so you know
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Michelle Bills
(@shellbills) reported
@AskNationwide is the chat service available your lines are closed how convenient today when people can’t use their own money
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Paolo
(@P4uLRiley) reported
@AskNationwide @clairekassimy Maintenance every ******* weekend? Its not last millennium when there was no work at the weekends. Lots of people do and need to be able to have access to their money. You truly are the worst bank about
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Aidan Elliott
(@AidanEl67482581) reported
@AskNationwide It’s actually ridiculous. You claim that I can still use my money but my bank accounts won’t update with available funds? I’m praying so many like me finally leave your terrible bank. Bunch of mugs.
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Bob Mathews
(@BobMath91726604) reported
@AskNationwide Hi Mel , accessing via 4g . Have tried other apps on the phone , YouTube , Amazon , WhatsApp , all working fine so the problem is YOUR END