Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (36%)
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Website (22%)
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Login (19%)
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Transactions (14%)
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Transfer (6%)
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Withdrawals (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Bearded Wonder
(@MeBeardedWonder) reported
@AskNationwide And when fraud happens.. you make your members lives hell.. because you do not have qualified people to investigate the issues. Your procedures do nothing to protect the victims..
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Goldie Gerkin
(@ZombieJoygasm) reported
@AskNationwide Sorry Jo. I have discovered the issue and there was a digit wrong with my mobile and one of the digits which was showing as a *. I've called up and updated it, how long should that take to update and would I be ok to try to register again?
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Si Lush
(@simonlush) reported
@AskNationwide paying @AmexUK with pay by bank transfer and your process is completely broken. Select PBBT, get authenticated in the app. Takes me to your web page to dig out customer number and log in. Then use card reader to authenticate, which amex then times out. Useless!
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Elaine Maxwell
(@maxwele2) reported
@alisonleary1 @AskNationwide @LloydsBank Finding a lot of 'UK' businesses don't support NI. No WH Smith, no Waitrose (yes, I know-very middle class)
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Helen Collins
(@Hel_Collins) reported
@dropchrisanote @AskNationwide So I think what you're saying is that 2 separate forms of identification are required and the issue is not that a provisional licence is not an acceptable form ID for proof of address?
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Devi
(@DeviDranity) reported
@AskNationwide Please work on a system that makes resolving these issues less of a hassle, especially when it's through no fault of my own. I had assumed that was the point of having the online banking verification messages. (2/2)
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Giuseppeeeeeeeeeeeeeeeeeee
(@NfTaxfraud) reported
@AskNationwide spoke to an advisor and got transferred , now been on hold for 45 mins. Just wanna get on with my day :( Help me out here
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Mark Wallace
(@walla81) reported
from
Wallsend, England
@AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers
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Abdul Hai
(@AbdulHai23) reported
Hi @AskNationwide due to an error I had to transfer all but £1 from my bond to my current account so I can open another bond. This is the second day of this error.
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Laura Calver 🌸
(@tell_laura) reported
@AskNationwide painful phone experience !! I’ve received an email and a text saying post has been returned to you. I spoke to an online chat and checked on the app that my postal address is correct (it is). Not sure what else i can do…! Auto phone thing AWFUL. Then silence.