Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 03/04/2026 08:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (37%)

    Mobile App (37%)

  2. Website (26%)

    Website (26%)

  3. Login (25%)

    Login (25%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • BethannieJacko Bethannie Jackson (@BethannieJacko) reported

    @AskNationwide You ain’t experiencing any problems but yet my money still hasn’t gone into my bank, sort it out a lot of angry ppl are waiting

  • john26285 John O'Toole (@john26285) reported

    @Paul96626327 @Ohholycow @AskNationwide Have they admitted there’s an error ?

  • Paul96626327 Paul (@Paul96626327) reported

    @AskNationwide U have been lying to us all night saying there's no error when there clearly has been. Well you have breached our contract for not informing us of delayed payments and constantly lying saying there isn't any errors. Well I'm making sure this goes to the ombudsman

  • CbBrudenell Charlie (@CbBrudenell) reported

    @ArtiPat81001097 @AskNationwide So there is an issue? Because other members of staff have been saying there is no issue and it is normal to go in anytime from midnight to 6am.

  • LynseyMMorris Lynsey*Morris (@LynseyMMorris) reported

    @AskNationwide @ArtiPat81001097 Maybe you could tell Kyle and his robotic replies then who is STILL insisting there is no issue! zero trust in you as a building society and I as well as many others are moving my money and closing account!

  • lenagriffiths3 lena griffiths (@lenagriffiths3) reported

    @AskNationwide Why has your service status not been updated on the website? here is clearly a problem again

  • mscmyers charlotte myers (@mscmyers) reported

    @AskNationwide It is always in by 00.30 when I have any benefit paid in and with the amount of other tweets about no one having money there is an issue as checked other banks Twitter feed and they don't have customers on asking where Bacs payments are so it must be nationwide issue

  • Lornarg Lorna Reece-Green (@Lornarg) reported

    @AskNationwide If there is one thing I do not appreciate, it is being lied to. In the 16yrs I have banked with you, something like this has only happened once. And it was a error on your side!! I will not be paying the overdraft charges… THATS ON YOU!

  • charlotteLR87 charlotte (@charlotteLR87) reported

    @AskNationwide seems to be yet another problem with payments.. my wages still not showing. What’s going on!!??

  • TunerAhmet4 Tuner Ahmet (@TunerAhmet4) reported

    @AskNationwide Clearly there is a problem Which needs to be checked and delt with instead of lying 🤥