Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 12/07/2025 16:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (42%)

    Mobile App (42%)

  2. Website (23%)

    Website (23%)

  3. Login (19%)

    Login (19%)

  4. Transactions (12%)

    Transactions (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • camillaclow camil c (@camillaclow) reported

    @AskNationwide you are holding up the purchase of our house because your backlog is over 8 weeks to approve a mortgage which has already been agreed. Emails and phone calls ignored. Please help!!!!

  • JamesWa03041413 James Walters (@JamesWa03041413) reported

    @AskNationwide trying to use the switch service but it keeps saying there is a technical problem. When will this be resolved?

  • NathanWeaving3 Nathan Weaving (@NathanWeaving3) reported

    @AskNationwide is there any current issues with mobile banking as says can’t change details at the moment and tried logging into my mobile banking using card reader it said my pin was incorrect which it was not and now it’s pin lock my card when was not even my fault

  • Dava711 Stephen Davis (@Dava711) reported

    @AskNationwide is your account switching service down as I’m trying to apply but getting an error message everytime

  • dave28263 badbitches (@dave28263) reported

    @AskNationwide @EnglandFootball **** bank **** staff **** service waste of time they don’t care about anyone of their customers

  • LewellaBee Bernard Lewella (@LewellaBee) reported

    Whenever a building under construction collapses, we hear a lot of warnings, how the building owner DID NOT obtain permit from authorities... Eventually NOBODY gets punished and the issue dies off until another building collapses. @AskNationwide

  • boo08_sarah Sarah (@boo08_sarah) reported

    @AskNationwide All she wants to know is that her money is safe. I don't want you to talk to me only her! She cannot come in to branch as in a care home totally bed bound. You need to rethink how to help dementia sufferers and those supporting them. I can only advise mum to shut her account

  • ForeverViccc V (@ForeverViccc) reported

    @AskNationwide my personal loan has disappeared off my mobile app? It’s not been paid off is this a technical glitch? Thanks

  • boo08_sarah Sarah (@boo08_sarah) reported

    @AskNationwide no help whatsoever checking on a suspected fraud call my incapacitated mum who suffers dementia received today. No one will help check her money is safe because she doesn't have enough capacity to make the call to you herself to report it. No help at all.

  • AndrewR88536458 🎃 (@AndrewR88536458) reported

    @AskNationwide is it normal that I’m seeing some services down at the minute? I was thinking of applying for an overdraft but can’t get onto the page on the app/internet bank.