Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 12/28/2025 01:45

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • smithy82 Craig Smith (@smithy82) reported

    @AskNationwide Just treat a new customer with a bit more respect and try help them! Still no idea

  • CxshLord LORD CXSH (@CxshLord) reported

    @AskNationwide I am appalled at the service I received this evening! After having a message to say my accounts been placed on hold and now having NO access to my money! I have bills to pay, and I need to live day to day. Not being able to access this account is leaving me unable to work!!!

  • rstar666 rstar666 (@rstar666) reported

    @AskNationwide @garydelooze Good morning! Any update on your month long and still going IT issue impacting online banking access to credit card accounts for certain customers? This really is taking a very long time to resolve given it’s customer impacting! 🙄

  • racheldawkins2 rachel dawkins (@racheldawkins2) reported

    @AskNationwide hi I need to speak to someone about being removed from a join bank account with my ex husband. I no longer access this account and do not have the details. Please can you help? Thanks

  • AlisonMatheson Alison Matheson (@AlisonMatheson) reported

    @AskNationwide I'm not sure, its my son who needs help.

  • thompsonhelen85 Helen Hayhurst (@thompsonhelen85) reported

    @AskNationwide I set up a new ISA, to include a transfer but have had no paperwork yet. The money from my old ISA has gone but I don’t have any new account details? Help.

  • icentricAPI Denilson (@icentricAPI) reported

    @AskNationwide I cannot access my accounts on the App. Are you having problems?

  • Louby317 Louise Jones (@Louby317) reported

    @AskNationwide Hi, I've been trying to make a payment today and do some other online banking, but get a message saying there are technical issues. Is this right? Should I keep trying over weekend or leave until Monday?

  • TimmyShorts Tim White (@TimmyShorts) reported

    @AskNationwide So, you text me about ‘returned mail’ you say: to speak to you before access to some acct services are limited. I call the number given and get a message stating you can’t take the call due to lockdown restrictions 🤷

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?