Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 11/29/2025 10:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Website (25%)

    Website (25%)

  3. Login (14%)

    Login (14%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • samhfarrell Sam Farrell (@samhfarrell) reported

    @AskNationwide So turns out this tweet is a lie, it's just not possible to get meaningful support for Nationwide products through *any* digital comms medium. I've been trying for weeks. Plus, none of the staff know what's going on, each response is from a different rep 1/2

  • Harriet76958875 Georgia Handley (@Harriet76958875) reported

    @AskNationwide anyone else having same issues with this excuse of a bank? Card not working, chip and pin not working. Cash machine not working. Always blame the customer. Sick of them. Moving banks when home.

  • oaptobe anntwacky (@oaptobe) reported

    @AskNationwide hi I have sent a message on Facebook messenger I need some assistance but am in Canada and cannot phone. Cards not working I hope you can help thanks

  • vrushika_valand Vrushika Valand (@vrushika_valand) reported

    Honestly worst customer service ever. Do not open a bank account with @AskNationwide

  • samhfarrell Sam Farrell (@samhfarrell) reported

    @AskNationwide Literally the 4th time "Sam" has replied with this message in the last few days. I pointed out on Friday and again just an hour ago on FB - the whole point is to contact through digital media. Either it's a bot or @AskNationwide are literally *************** out of a customer.

  • schmucksidyboy Pry it from their cold, dead fingers! (@schmucksidyboy) reported

    @AskNationwide @Wright95Ann Well THERE'S YER PROBLEM! JFC Nationwide. Get your head out of your *** and find the problem. Women are often as good or better with tech and software development than men. The problem is NOT your applicants. Its your recruiters, your culture...but its a YOU problem for sure.

  • aejt5 Needia (@aejt5) reported

    @AskNationwide I have a Visa pay at pump pending payment still showing 3 days after I got petrol on 25th. The £20.04 has been debited on 26th and the £79.96 is still showing as a pending payment. That seems a bit long to me. Can you fix it please

  • LuciferNetfliix 🕯️Sheri 🇺🇦 (@LuciferNetfliix) reported

    @AskNationwide Hi Dominika, The app was fine last night, all updates were installed automatically, this morning the tech prob notification pops up when i open the app, everything is as it should be except I cant access the app today, what should I do now?

  • LuciferNetfliix 🕯️Sheri 🇺🇦 (@LuciferNetfliix) reported

    @AskNationwide good morning, you app is having a technical problem, is there any update on when this will be resolved. Its not my phone as that is working fine as I have done all the necessary resolves and the app is still having tech probs and wont open. Kind regards.

  • gillcurrie Gill Kortum (Currie) 🇪🇺 💙 (@gillcurrie) reported

    @AskNationwide Thanks Marcus, but we have already been doing that. The problem is that we keep being promised the paperwork by a certain day which then passes. This has happened several times in the past month