Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 02/21/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Login (31%)

    Login (31%)

  2. Website (28%)

    Website (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Transfer (2%)

    Transfer (2%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

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Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Hailfire101 Hailfire (@Hailfire101) reported

    @egglane @AskNationwide These muppets are on the shittiest list possible. Done me over big time, no access to money so can't buy diesel for the car to get to work, let alone buy food. Nastiest bank I've ever had the displeasure of using.

  • thekidkad Shahid (@thekidkad) reported

    @Andy_Parish123 @AskNationwide Have changed phone recently and was trying to re-register in the app and got same error

  • that_nick Nick Henderson (@that_nick) reported

    That @AskNationwide ad where they advise a woman to put less milk in her cereal because they are trying to help. So wide of the mark. It’s awful. This is Nationwide Building Society with total assets of £272 billion in 2022.

  • jade9268981235 jade92 (@jade9268981235) reported

    @AskNationwide After upgrading my android phone I can't get back into the bank app anymore! I try to register since that's the only option I have, but it keeps coming back that there's a technical issue. Please help!!

  • james6918 James Morrison (@james6918) reported

    @AskNationwide We are in the process of cancelling a reserved product to select a new one, could that be causing the issue?

  • sound_of_sirens Paul (@sound_of_sirens) reported

    @AskNationwide Is something wrong with your Internet Banking? Have been trying to log in (on PC) but getting message that pass number/one-time code do not match up!

  • rmleake Robin Leake (@rmleake) reported

    @AskNationwide It's a shame that the rest of the organisation does not move at the same speed! I am still waiting for her name to be removed. So much for technology. Meanwhile I got my passport renewed in exactly 7 days. Proper customer service.

  • girlonrails98 Charlotte (Girlonrails98) (@girlonrails98) reported

    @AskNationwide any idea why I'm getting a "try again later" error whilst trying to move money from an ISA back into my current account?

  • Maenie Maenie (@Maenie) reported

    @AskNationwide Things breaking down! My washing machine has just died 😫 Difficult to have money put by to replace things that break. Especially when everything tends to go at the same time! My dishwasher broke before Xmas, no plan to replace that yet. Can't live without washing machine though!

  • oilybrian Brian Jackson (@oilybrian) reported

    @AskNationwide very poor service messing long standing customers about after my wife and I went to the local branch to open a flex account plus only to be told that no one at the branch was qualified to open this account . rubbish . A wasted journey in to town plus car park fee