Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 12/10/2025 07:10

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnieTheAuthor1 Annie Non (@AnnieTheAuthor1) reported

    @AskNationwide why are your payments always delayed. I had a carer booked to help me with shopping. She waited 2 hours but had to go fo another job. Now I still have not recieved my money transfer. I have to pay my carer for her time. And I have no food in.

  • DannyBirch18 Danny Birch (@DannyBirch18) reported

    @AskNationwide I understand what’s going on the issue is I have bills to pay and and apologising isn’t getting anything paid….. imagine the charges I would receive if I could pay the bank what is owed on time !!

  • Man_Power_Music Man Power (@Man_Power_Music) reported

    @AskNationwide Are you saying you don't know why Nationwide wont post a notification of the banking problem on their twitter feed Jake? Will you compensate customers if your fault has directly incurred costs to them? Yes? No? or don't know?

  • infodudeDOTnet iNFODUDE.NET (@infodudeDOTnet) reported

    @Man_Power_Music @AskNationwide That’s not Vodafone. It’s a fake website. Please don’t send any money to that website.

  • tanyamaymurph tanya murphy (@tanyamaymurph) reported

    @AskNationwide so if someone has sent me a payment for an expensive item, from a different bank, and I've let them take the item are you saying you won't have accepted it and I will be £675 down?

  • ClaireHobby2 Claire Hobby (@ClaireHobby2) reported

    @AskNationwide SORT IT OUT, NATIONWIDE!!!!! Instead of the ridiculous, automated message, why don’t you be honest and tell us what is going on and when we will have full service!!!!!

  • ClaireHobby2 Claire Hobby (@ClaireHobby2) reported

    @AskNationwide Shame on you…..not good enough at all. You’re going to lose a lot of customers. Crap service

  • emma98392691 emma (@emma98392691) reported

    @AskNationwide I sent a payment to my nationwide account at 07:30am this morning and I understand it’s down but this is my money and I need it? When is this going to be fixed?

  • Pinkymoonface Kerry Charters💙 (@Pinkymoonface) reported

    @AskNationwide How long it the backlog of transfers, my elderly dad who lives out in spain has sent me money to pay his rent, but it has not landed in my account. HOW LONG UNTIL THE BACKLOG IS CLEARED.. and why can't you share a post on this ISSUE, so customers are aware!!!

  • mickhogg Michael Hogg (@mickhogg) reported

    @AskNationwide could someone please tell me what is going on at Nationwide no payments in or out . Have rung customer service not very helpful .