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Nationwide

Nationwide status: access issues and outage reports

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Full Outage Map
  • Nationwide generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.
  • The most common problems reported in this area mention Login and Website.
  • 67% Login (67%)
  • 33% Website (33%)

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hengoed, Wales

The most recent Nationwide outage reports came from the following cities: Newport, Caerphilly, and Cardiff.

CityProblem TypeReport Time
Newport Login 12 days ago
Caerphilly Login 17 days ago
Cardiff Website 26 days ago
Blackwood Login 2 months ago
Ebbw Vale Transfer 10 months ago
Cardiff Login 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • benj8min
    Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • banners63
    LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • paultimstevens
    paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • gingio
    Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • AhmdOsmanx
    Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • ScottAPoole
    Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • EzeHive
    Eze Hive (@EzeHive) reported

    @AskNationwide closing an account for no reason, not responding to messages and now refusing to tell me where my money is is a big problem and fraud. Just because I ordered a new card. Urgently get back to me, I shouldn’t have to wait hours on a phone when you’ve taken my money

  • JaxquesRiviera
    JaxquesRiviera (@JaxquesRiviera) reported

    @AskNationwide @Hmadtmts Could you dm me too as I have the same issue when trying to call about about an MSB1 error preventing me making payment on the nationwide app

  • pogpoggfrog
    pog 🦧🎷🐛 (@pogpoggfrog) reported

    @AskNationwide fix ur website i want my student just eat voucher code RIGHT NOW

  • TerminallyChimp
    John Rogers (@TerminallyChimp) reported

    @AskNationwide I can’t amend any standing orders, hasn’t been working for days. Just errors, “something has gone wrong”. I can amend, change or add any standing orders. Pretty basic stuff, frustrating.

  • barneyc
    Dr Barney Craggs FCIIS (@barneyc) reported

    It's 2026 @AskNationwide why are we still blatting confidential docs around by email and not a sensible secure file transfer service?!

  • BigFatLion
    BigFatLion (@BigFatLion) reported

    @AskNationwide @SteveB2706 Terrible website now on a laptop. Only thing that saves it is the old version. Fully prepared to take you to the ombudsman for making banking inaccessible to dyslexics.

  • gb62028
    George Brown (@gb62028) reported

    @AskNationwide so please enlighten me as to how I’m locked out of setting online banking up but then I tried to access my customer number and it says I’m locked out of setting it up Honestly a joke, regretting trying to set up an account with u

  • ZC1337
    Z 💬 (@ZC1337) reported

    @AskNationwide why are your services down? I’m trying to pay my rent and you’re not available to take my call to assist me. Not helpful!

  • AshDavidsonUK
    Ash Davidson (@AshDavidsonUK) reported

    @financefraz @AskNationwide Its a shame @AskNationwide are poor at managing customers though. I was with them 30 years (Nana opened it) and when I went for a mortgage (already had one for 7 years). My DIP was rejected 'due to a technical error' I got a in person appointment for it to be rejected again due to the same error. 2X hard searches on my credit score. Got a better mortgage elsewhere in the end.

  • DiamondDaysXO
    Lauren ☕🎶 (@DiamondDaysXO) reported

    @AskNationwide Hoping you can help me with this if APCOA refuse? It was on a debit card though.