Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 02/22/2026 13:40

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Login (28%)

    Login (28%)

  3. Website (26%)

    Website (26%)

  4. Transactions (9%)

    Transactions (9%)

  5. Transfer (2%)

    Transfer (2%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • TomasLibby Libby TOMAS (@TomasLibby) reported

    @AskNationwide Well you could help by answering client's questions and giving them the correct information. Your customer services team are sorely lacking in skills. Yet again another epic fail by Nationwide. Abysmal company.

  • TomasLibby Libby TOMAS (@TomasLibby) reported

    Sterling service, not from @AskNationwide who cannot give clients the correct telephone number to deal with their disputes and hide behind a typed messaging service. Do not bank with Nationwide. Unprofessional, untrained dimwits.

  • LocalHero13 LocalHero (@LocalHero13) reported

    @AskNationwide @scribblevurt I'm having same issue. Not receiving the text message to authenticate my login. Also with Vodafone.

  • Weavermiles Miles Weaver (@Weavermiles) reported

    @AskNationwide Mortgages, still could have said me 8 mins of dangling. Not a helpful customer experience for what is quite trivial. The bots gone to sleep too.

  • TomasLibby Libby TOMAS (@TomasLibby) reported

    @AskNationwide "We cannot access your information of f the back of a tweet for security reasons, that is why. If you continue to spam us we will sadly have no choice but to block you when we obviously would prefer to try and help you. Karen"

  • GlennSp39701968 Glenn Spencer (@GlennSp39701968) reported

    @AskNationwide Thanks Ashley, I know that , just wondered when I’d find out if I am eligible for the £100. Also the app on my iPad doesn’t load to the login page on some days, I have to close it and reinstall.working on my phone though. Glenn

  • TomasLibby Libby TOMAS (@TomasLibby) reported

    @AskNationwide Further lack of customer service and understanding from Nationwide. 0/10 for your customer service skill. #trainingneededforyouremployees

  • Mandymoomoo01 Mandy Pike (@Mandymoomoo01) reported

    @AskNationwide Thank you so much. Very appreciated. I popped in earlier and they said someone was due in but I think it needs more attention as it only ever seems to be a temporary fix (it has been on and off (more on) for a good few months after being ‘fixed’ before) 🤞🏼

  • spudedwards11 spudedwards11 (@spudedwards11) reported

    Shocking service and negligent security from @AskNationwide! 13 days and still no response! You would think they would take a customers security seriously. Obviously not. Awful!

  • TomasLibby Libby TOMAS (@TomasLibby) reported

    @AskNationwide So your lack of contacting the customer you now threaten to block us. Clearly cannot ring clients back that they resort to threats when lack of client care is beyond you.