Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 12/17/2025 11:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • VPG_Snap Snap (@VPG_Snap) reported

    @dianepickup @AskNationwide Let’s just hope when they open tomorrow they will provide public information as to what the issue was and when we can expect payments. I feel it will be sooner than later because otherwise that news coverage that will come tomorrow will be a hell lot worse!

  • RebekahTake1 Rebekah Wershbale (@RebekahTake1) reported

    @AskNationwide @shrillybargs Oooh ****, really? Amy, are you an adult baby? Why ya bringing ya diaper to work? I really cba switching banks but I will if Nationwide's official position is pro paedo age play fetish. This is mad.

  • dearden89 Anthony (@dearden89) reported

    @AskNationwide And there we have a typical Nationwide rude response, just like the customer services rep who hung up on me. Time to start looking at a switch!

  • BigVladd Liam (@BigVladd) reported

    @AskNationwide Hi, can you help please? I’m having £9.99 taken for Spotify but I have absolutely no idea what it’s for / what account it is. I’m now using a new card as my previous card was lost yet they are STILL taking funds. Any advice?

  • mattbudden94 Matt Budden (@mattbudden94) reported

    @joelycett I phone @AskNationwide this morning to be told that we are locked out of our current accounts until we can contact this specific team on Monday. We had no feedback to our reply on Monday last week and they have just blocked them. We have no access to our money

  • TheBeardIsCool LuffyIsCool (@TheBeardIsCool) reported

    @AskNationwide Thank you for the response. I decided to wait until morning and try again before picking up the phone. This time the payment went through. Thankfully the problem was only temporary. But still, thank you for the response!

  • JWNelson3 JW Nelson (@JWNelson3) reported

    @AskNationwide hello can you let me know if you have had any credit network issues on Friday or over this weekend ? My card wouldn’t work online or in store or at the ATMs even though I have credit available thanks

  • ordinaryperp Just an Ordinary Person 🌸 (@ordinaryperp) reported

    @AskNationwide Asked this question yesterday but received no response. Where can I, as a customer, locate what events and organisation you are supporting?

  • AmandaJDee Dr Amanda Dolan (@AmandaJDee) reported

    @AskNationwide Thanks for the reply. That sounds absolutely awful. Can't imagine carrying something round to deal with my account when I already have a phone. Something extra to pack on holiday. Just also found out that I can't pay in cheques with the app. I may have made a mistake switching!

  • AmandaJDee Dr Amanda Dolan (@AmandaJDee) reported

    @AskNationwide Hi, switch to you is imminent but have have absolutely no paperwork, no card and not even any account details. I know there’s a post strike but I’m shortly going to have an account that I have no access to my money from.