Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 12/04/2025 16:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (22%)

    Website (22%)

  3. Login (20%)

    Login (20%)

  4. Transactions (12%)

    Transactions (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Michell15339490 Michelle (@Michell15339490) reported

    @AskNationwide this is the 5th working day from my complaint last week and still no contact from yourselves regarding the matter....

  • tonylatanza Tony Latanza (@tonylatanza) reported

    @AskNationwide your ads are the most annoying **** bollox crap ever. You need serious words with your marketing department #nationwide

  • LauraMDietz Laura Dietz (@LauraMDietz) reported

    @AskNationwide you have lost a substantial amount of my money within your system. You have told me you have got it but no one seems to be able to track it down or move it into my account. Utterly ridiculous. What’s going on?

  • McglynnDermot Dermot McGlynn (@McglynnDermot) reported

    @AskNationwide Conversation are done. I tried speaking to Joe Garner's office, but "it's not us". You get what U pay for, so Nationwideare payingfor this level of service.. If Nationwide are happy 4 this to be happening, & Joe Garner obviously is. I'm just warning people. On your side. Yeah.

  • DyslexiaTeach Robyn (@DyslexiaTeach) reported

    @Opinutd @AskNationwide unfortunately Santander didn't meet my other needs, so I am basically stuck, because Nationwide haven't followed their own guidance. New build, no safety issues, low-rise, no chance of EWS1 being done - and yet still no mortgages.

  • HasseenKhan Hasseen Khan (@HasseenKhan) reported

    @AskNationwide having the worst experience with you on my mortgage! I'm very concerned by lack of prioritisation on your end. Issue needs escalating. Not had support on phone tried multiple times! Please help me

  • buzzhornet KrisT (@buzzhornet) reported

    @AskNationwide when i put the card in it says error. i've wiped card and card reader and still no progress.

  • ZoeZoemuneca Zoe Louise Moody (@ZoeZoemuneca) reported

    @AskNationwide Maybe I need to log in on a computer not on my mobile app?

  • amitkohli1976 Ams Kohli 🌸 (@amitkohli1976) reported

    @AskNationwide please stop with your cheap tacky extremely annoying adverts with someone reciting a crap poem you’re not doing yourself any favours get a new marketing team TV is **** atm don’t need your 💩 #nationwideadvert

  • 1an3 Ian (@1an3) reported

    @AskNationwide @SnoopApp have you changed anything with how you require me to connect with NW. I suspect not, as the workflow from snoop sends me to NW app, and it's the NW app that sends me to the browser. So I think the issue is NW.