Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 12/05/2025 13:40

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (22%)

    Website (22%)

  3. Login (20%)

    Login (20%)

  4. Transactions (12%)

    Transactions (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • YSzipbanned Jack (@YSzipbanned) reported

    @AskNationwide Is support available at this hour? Thanks

  • jonnynewbs John Newbery (@jonnynewbs) reported

    @AskNationwide Done. Thanks Nikita. Never had to complain to Nationwide before. Really disappointed that customer service has got so bad there.

  • stevofirstbrook stephen firstbrook (@stevofirstbrook) reported

    @AskNationwide my father's been trying to pay for his shopping with this card and also use the cashing but it keeps cancelling the transaction. When I check the service status it says no problems. But there clearly is. How does a 74 year old get intouch at this time of night

  • Jayne70302874 Jayne (@Jayne70302874) reported

    @SusanGreenExo @AskNationwide 'Kind & respectful' - have a campaign to show what it actually means because so many folk think it means you cant disagree with them over the issue or say ' no' to them. Which,in actual fact, is a very dangerous message🤔 We need more ' respectful' debate,even if it upsets some

  • spencertam21 Tamzin (@spencertam21) reported

    @AskNationwide I've been trying to purchase stuff on Google play with my nationwide card saved as a payment method. Have tripple checked my billing and bank details are correct which they are. Is it an issue from the bank end?

  • AppVehFin BigChizz (@AppVehFin) reported

    @AskNationwide Oi, just do your job and stop with your moral marketing. It doesn’t impress this customer of yours.

  • scott_walker_14 scott walker (@scott_walker_14) reported

    @AskNationwide do I assume that you are still not on my side and I have to apply for a new triple access ISA to replace my current triple access ISA if I want to receive your new interest rate?

  • EssyStar Esmay (@EssyStar) reported

    @AskNationwide hi is your mortgage portal site down? I can't get onto it.

  • TraceyAnnFord Tracey Ford (@TraceyAnnFord) reported

    @AskNationwide @UKSVacher Just ordered a top of the range Garmin, only to discover that Nationwide doesn't support Garmin Pay. Do I need to change banks @AskNationwide?

  • yankeefourfour Yankee 44 - Slava Ukraini, Heroiam Slava 🇺🇦 (@yankeefourfour) reported

    @AskNationwide hi team. I arrived in Spain yesterday but having issues withdrawing cash with my FlexPlus Card at a cashpoint. The cashpoint is saying that my bank does not support contactless withdrawals even though the card is in the machine. How do I get cash whilst in Spain?