Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (35%)
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Website (24%)
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Login (19%)
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Transactions (14%)
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Transfer (5%)
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Withdrawals (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Keye
(@SteKeye80) reported
@AskNationwide Not good enough, I want someone to phone me directly. I’ve not got the time to fill forms out and wait 5 days. You’re lack of service is taking enough of my time as it is
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S.E.H Kelly
(@sehkelly) reported
@AskNationwide 24 hours later and still no help. We have been without heating and hot water for 48 hours. Our child is freezing (as are we all). We pay for emergency repair home insurance with your company. What is going on?
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Rachael Rance
(@rachael_rance) reported
@AskNationwide Hi - I’m trying to urgently report current account fraud via 0800 0556622 however the call is cut off after receiving the message, “due to unforeseen circumstances we are unable to take your call” - this isn’t helpful, I’m on hold to 03457 302011. Can you pls help?
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Dr Robert O'Toole NTF
(@robertotoole) reported
@AskNationwide It is a totally unforgivable error that should not be tolerated. Why is this not being addressed immediately?
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Sam Sharp
(@sharpy_sam1) reported
@AskNationwide Hi Lauren, appreciate the prompt response, No offence but the service is awful and I would rather speak on the phone. I will wait until the morning I guess. Thank you and have a good evening
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Broken Sword - Agent of Chaos
(@ApurvaModessa) reported
@AskNationwide Your app is absolutely YAK! Constantly crashes and doesn't even open anymore. Wtf is wrong with it!?
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S.E.H Kelly
(@sehkelly) reported
@AskNationwide We've heard that promise already. We've been waiting since 8am. Over six hours ago. Waiting for help.
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Stephen Keye
(@SteKeye80) reported
@AskNationwide Again hiding behind emails and process. If I fill the form out I want someone to contact me straight away. Considering the deal I’m about to sign with you and the money I’m going to put down up front the whole process has been horrendous
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Stephen Keye
(@SteKeye80) reported
@AskNationwide I have a job to do, you’ve disrupted my working week as it is. How about you guys do a bit of work for once and call me
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Neill Whitworth
(@Twitworth1977) reported
@AskNationwide I completed the form on Tuesday afternoon, but a shame that this couldn’t be handled in a contact centre, that would be far more convenient as a customer