Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 02/16/2026 15:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (29%)

    Website (29%)

  2. Login (29%)

    Login (29%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • DOUGMacKie2 Orgpsych (@DOUGMacKie2) reported

    @AskNationwide Have you every tried to use nationwide chat service? They take an hour to respond and when you don't reply within 10mins they v lose the case. Useless

  • clozbrackerz chloe (@clozbrackerz) reported

    @AskNationwide I have been in branch and used ARTI - neither seem to be able to help with my query. I've tried ringing twice now to be told 'due to unforeseen circumstances we can't take your call' - what am I supposed to do now?!!

  • DKC53_ DKC53 (@DKC53_) reported

    @AskNationwide Hello. How long does a pending transaction take to drop back off please from a credit card? @enterprisecares made a second attempt in error, 8 days ago and it still hasn’t dropped back off.

  • BarkislandSteve Steve Matthews (@BarkislandSteve) reported

    @AskNationwide Having asked twice for forms to add a 2nd account holder to a credit card nothing has ever come through. Now your 'chat' service tells me that this isn't possible even though you refer me there. Very misleading, just send me the forms 🙏

  • baldypidge Colin Pidgeon SAME HANDLE ON BLUE SKY (@baldypidge) reported from Dundonald, Northern Ireland

    @AskNationwide your phone system is awful beyond words.

  • foolhandy foolhandy 💛 (@foolhandy) reported

    @ryandunne1999 @AskNationwide I've not had a chance to phone customer service but everything other than that web link and Charlotte suggests that they're is no transaction notification functionality.

  • ColinPerkins20 Colin Perkins (@ColinPerkins20) reported

    @AskNationwide Well I have not long spoken with Nationwide and this ridiculousness is still going on three months now three months of total stupidity and ignorance that those working for Nationwide are putting themselves through They need to fix there fault

  • awkward_ms_n Ms N (@awkward_ms_n) reported

    My banking app isn’t showing my balances or letting me access my accounts. What’s happening? @AskNationwide

  • N13lCl Neil C (@N13lCl) reported

    If there was one thing worse than losing both parents within a 2 weeks of each other, it’s dealing with the house sales world to get rid of the parents house! ******* it’s bad. @AskNationwide and #Enact conveyancers are truly useless.

  • sallypsnook Sally P Snook (@sallypsnook) reported

    @BarclaysUKHelp No luck opening joint account despite having 3 separate ones with you. AI phone service only. Bye bye! Over to @AskNationwide who have people