Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 12/11/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Deborah51540713 Deborah Wilson (@Deborah51540713) reported

    @AskNationwide is claiming I'm £110 overdrawn also from unknown transactions. I haven't been able to use my debit card today so I would like to know why all these glitches are occuring. I certainly won't be paying any overdraft fees on these Nationwide errors

  • lindaparks71 Mrs Linda Parks (@lindaparks71) reported

    @AskNationwide Well it isn't and it was Amazon and I know they wouldn't waste any time processing a transaction.. I'm sure this is to do with the issue you had yesterday.. please look into this and advise.

  • _mamabearcan_ Can (@_mamabearcan_) reported

    @owlsfan4eva1991 @AskNationwide I’ve got this exact issue as well, gone over my balance which will leave me overdrawn. I’ve made a complaint. Not happy at all!

  • owlsfan4eva1991 Big Man Ry (@owlsfan4eva1991) reported

    @AskNationwide this is an absolute piss take your site down yet again all day, I’m now overdrawn cos payments have come out of my account and you’ve authorised them when I should have had a payment incoming which you’ve now blocked, worst bank ever

  • lindaparks71 Mrs Linda Parks (@lindaparks71) reported

    @AskNationwide This issue relates to yesterday... The amount I spent has not come off of my account balance.. surely that isn't right, that it can take up to 7 days to show?.. isn't the idea that what I spend should reduce my balance immediately so I don't overspend?

  • KeighleyWest Keighley West (@KeighleyWest) reported

    @AskNationwide And now I apparently in the minus!! This needs sorting! I’ve got bills to pay!! Oh and the fact your website has the cheek to say everything running fine!! 🤬🤬🤬

  • ceciliaissmart Cecilia Is Smart 💎 (@ceciliaissmart) reported

    @cunardline my booking was cancelled because of @AskNationwide ongoing problems with visa payments. This is heartbreaking and doesn’t seem fair @ABTAtravel

  • darrenmdr darrenmdr (@darrenmdr) reported

    @AskNationwide @shellbills Had exactly the same issue. Thought it would be resolved by now but clearly isn't.

  • just_louise83 Louise 🎭👐🏽👸🏻🎤🎼 (@just_louise83) reported

    @AskNationwide is there a problem with debit payments. Tried to make payments today in Morrisons and Tesco and both were declined Money is in the account@

  • barryj2745 barry whelan (@barryj2745) reported

    @AskNationwide 2 of my debit purchases are not showing on my flex account, are you having issues? If so when can I expect them to show on my flex account and to show my correct account balance.