Nationwide down? Current status and problems in Hengoed, Caerphilly County Borough, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

• Login (30%)
• Mobile App (27%)
• Website (25%)
• Transactions (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  Shane Andrews MBE (@gingio) reported 9 minutes ago from Cardiff, Wales

  @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

• 
  Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported 14 minutes ago from Newport, Wales

  @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

• 
  LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported 28 minutes ago from Cardiff, Wales

  @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

• 
  paul stevens (@paultimstevens) reported 45 minutes ago from Cardiff, Wales

  @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

• 
  Scott Poole (@ScottAPoole) reported 47 minutes ago from Cardiff, Wales

  @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom (@L0rd_Tom) reported 1 minute ago

  @AskNationwide hello I sent a payment to a different account earlier and it has yet to receive. The money is showing as having left my account though. Please can you help confirm where this money is as it’s causing me some concern?

• 
  TwinFolk (@Robjn12) reported 2 minutes ago

  @AskNationwide There has been a slight arrogance from nationwide over this issue. Almost tough luck..no one is to big they won’t take a big fall

• 
  Numb Euphoria (@EuphoriaNumb) reported 5 minutes ago

  @AskNationwide @ShakeyDay How come you're minimising the problem by saying this evening? I'm so confused with who's running your customer service department and super disappointed that I'm banking with you. The link you're sending out also doesn't reflect what you're saying.

• 
  Marty Boyle 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@shakyboy88) reported 8 minutes ago

  @AskNationwide Sitting here unable to top up my heat because your system is down, any chance of an update to whats going on?

• 
  Lee (@Lee865505) reported 9 minutes ago

  . @AskNationwide went down today meaning no transfers. It’s amazing the amount of people that don’t have any money put to one side!

• 
  Chris E (@sscde) reported 9 minutes ago

  @AskNationwide @bigbossman1987 ‘Ongoing fault’ doesn’t mean no updates can go on the site. What are your teams doing to fix it? They (should!) know what the issue is, so just say ‘X caused the issue, Y is what we are doing to fix but we can’t say 100% when it will be fully working’ is better than silence…

• 
  TwinFolk (@Robjn12) reported 10 minutes ago

  @TwunkWoop @sk94372333 @AskNationwide It’s still not working I’m afraid

• 
  Ry (@RyWills94) reported 11 minutes ago

  Why is it @AskNationwide always have issues with their fps, sort it out!

• 
  Numb Euphoria (@EuphoriaNumb) reported 14 minutes ago

  @AskNationwide @ShakeyDay Update: the website has changed. I think we're all going to be okay by tomorrow.

• 
  Graham Wilson (@GrahamWilson999) reported 16 minutes ago

  @AskNationwide Maybe if Nationwide concentrated on having there systems working correctly instead of giving out prizes. How can a technical issue wipe out payments only days before Christmas. Shocking. Hope NW have some prize money left to pay compensation to affected customers!