Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (37%)
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Login (26%)
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Website (25%)
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Transactions (9%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
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Nationwide Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine O'Donnell
(@Catheri02068701) reported
@AskNationwide Sorry Rory but I have been bounced into DMs repeatedly with no result , have rung every week for 6 weeks with no result..we cannot speak to anyone who can help - where is reciprocal respect and kindness
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Looby Lou 🚘 ⚡ 🕰 ⬅ 👫
(@louiseyoung24) reported
@AskNationwide Hi, no, the only other transaction that day was the tradesman using a handheld machine. I did notice another customer tried to use contactless but was prompted to enter pin number. His worked though. Maybe it was down to Tesco's machine?!
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Jim Stallard
(@JNStwitr) reported
@AskNationwide After I told them my Mum was dead they canceled all access to the account - standard practice. Showing the Death Certificate was supposed to start the process of sending me forms to transfer account. That was 3 weeks ago.
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Stephen Rafferty
(@srafferty73) reported
@AskNationwide What's the process re Switching to you from a bank that's not listed on the CASS website? For example, Chase UK?
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cboxer23
(@bossmancharlie) reported
@AskNationwide I got put on hold for 30 mins then your staff member told me they would call back in 5 mins and hung up, I got no follow up call the the live chat won’t connect this is disgraceful customer service
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Tim
(@Dangerous180) reported
@AskNationwide my chip isn't working on my debit card. Can I order a replacement?
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Daan Smit
(@dsmit1312) reported
@AskNationwide I have a problem with the NW Android App. When I'm setting up a new payee (Pay or move money) it asks for card-reader verification before paying the the first payment - OK. But the App asks me to choose from a drop-down list of debit cards that includes an expired one!
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Simonmwuk
(@simonmwuk) reported
@AskNationwide Yes, I have one that I am using to authorise the payment. I get to the bit where I get the code. Insert that into the app and it says there is a technical issue. I did write the correct code. It’s done this twice now.
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Mera Bharat Mahaan
(@sap6370) reported
@AskNationwide Hi, Our Mortgage is expiring. Despite continuous call to bank, no response on certain open points. The property is chain is set to collapse Pathetic Service
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Mera Bharat Mahaan
(@sap6370) reported
@AskNationwide Hi, Our Mortgage is expiring. Despite continuous call to bank, no response on certain open points. The property is chain is set to collapse Will anyone help ????!!! It is SOS !!!!!!!!!!!!