Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (30%)
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Login (28%)
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Website (24%)
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Transactions (12%)
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Transfer (4%)
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Withdrawals (2%)
Community Discussion
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Nationwide Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Tammi Ford
(@Tammiford_xx) reported
@AskNationwide is there any issues with paymentd this evening?
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Donna Schmidt
(@schmd00) reported
@jasonc19833 @AskNationwide My account was hacked as a result of this, and when Support wasnt doing anything over for over 30+ days I was so sad. not until someone referred me to unitech_support on Instagram who help me to reinstate my account, so of course they can help.
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jason
(@jasonc19833) reported
@AskNationwide No help, needed my money but as usual this bank lets customers down, soon as the crappy app is working I will be closing my account
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Ree S
(@ReeTw33t) reported
@AskNationwide DON'T bank with Nationwide. Switch service guarantee ignored, didn't happen seamlessly in 7 working days. Nothing but poor service & issues since. Complaints team haven't been back in touch either breaching FOS guidelines.
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jason
(@jasonc19833) reported
@AskNationwide I need my ******* money and it's in my account I should be able to use the app to access it
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Fletcher of Saltoun was right
(@drunkpopinjay) reported
@AskNationwide Nationwide cut me off after 62 mins. I thereafter called your lost card service where a lovely woman called Sarah sorted my query quickly.
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Muhammad UK
(@OurGatesAreOpen) reported
@Mistymcnoodle @AskNationwide I'm sure they're working on banning the whole lot, the greedy pigs. Time to tell the whole country what they are up to so nobody else makes the mistake of joining this bank.
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Will
(@squawkbox) reported
@AskNationwide Can you bring back the option to get an SMS security code? Frequently when coming from Nationwide app to previous app, after authorising a payment, nothing happens. I don't have this issue with other bank apps, only Nationwide.
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CECILIA MWENDA
(@QUEENCECI7) reported
@AskNationwide @INvolvePeople As a vulnerable customer £20 is a huge money for me WITHOUT IT CANT TOP-UP HEATING and as you are aware I can even apply for an emergency fund with Nationwide
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CECILIA MWENDA
(@QUEENCECI7) reported
@AskNationwide At the moment the receiving bank says they have not received any communication from you. As you're saying it will take up to 20 working days to complete process. is it okay for you to prove emergency disbursement while waiting for the process. as i said I really need the money