Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 02/17/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Login (30%)

    Login (30%)

  2. Website (29%)

    Website (29%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Jdf_1394 John McMillan (@Jdf_1394) reported

    @AskNationwide hi is there a way to check foreign exchange rate on site for if I was to withdraw money abroad etc for what rate it would give me when withdrawing cash?

  • kathrynnav kathryn anne (@kathrynnav) reported

    @AskNationwide is there an issue with bacs payments today

  • Jessica_Baileyx Jessica Bailey (@Jessica_Baileyx) reported

    @AskNationwide I think I have my customer number and passcode. Do I need anything else? Because I need to be able to use it without having to wait for anything to come through the post

  • AndrewG37241723 Andrew Griffiths (@AndrewG37241723) reported

    @AskNationwide This is simply not true - you tell lies and deliberately provide bad service. It’s time for a change at the top with a new board who are customer focused and honest.

  • SarahS447 Sarah (@SarahS447) reported

    @kathrynnav @AskNationwide Can you dm me.. nationwide are insisting it isn't an internal issue and I'm starting to panic 😭

  • jwsswain Jonathan Swain (@jwsswain) reported

    @AskNationwide Very much still broken at the moment

  • danielleroisin_ Danielle Beamish (@danielleroisin_) reported

    Once again let down by nationwide another week without a card @AskNationwide

  • lajani3 Dee (@lajani3) reported

    @AskNationwide How can I cancel a DD with you and within a good amount of time, and you still give access to @UtilitaEnergy to withdraw over £600 from my account for 1 months gas and electric use?!? This world is MAD! I want my money back!!! Just robbing us blindly!!!

  • atkvikable Vikki Atkins (@atkvikable) reported

    @AskNationwide hey I tried using your chat function via the app and won't let me back into it. Can you help a girl out with clearing some pending payments please?

  • AidenWa1ker A I D E N W A L K E R (@AidenWa1ker) reported

    @AskNationwide I ordered 2 items from a company and paid with my debit card. They arrived broken so was promised a refund upon return. The refund was issued 22/12 but I've still not received it. The company won't respond to me. At what point do I need to dispute it?