Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (42%)
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Website (21%)
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Login (19%)
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Transactions (12%)
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Transfer (5%)
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Withdrawals (2%)
Community Discussion
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Nationwide Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Danii diskko
(@Daniell75458142) reported
@AskNationwide Why does the SAME payment issue keep happening?. It's not good enough to give the same apology and expect us to put up with it every time. Can you be honest and explain why this problem occurs so often, and how likely it is to continue?.
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Kelly Jackson | It’s More Fun In Your 30s
(@Kelly_Jackson88) reported
@AskNationwide @adamsolomons5 This has happened 3 times in just over a week. How can you not have a timescale or know what the issue is? I need access to money paid in this morning by 1pm.
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Nicola T
(@nicolattyas) reported
@AskNationwide you really *************** now. I have been paid but not received my money yet. CAN YOU FIX THIS. Before I transfer to @HSBC !!!!!!!
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Mandy Collins
(@spiderlegs1982) reported
@mrs_coyle @AskNationwide Third time they've had this issue since Xmas. Getting a bit daft. I thought I wasn't getting money in because of it!
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The Rt. Hon Sir Sam 'New World Order' Lowry Esq
(@SamLowryEsq) reported
@Danjsalt @AskNationwide I got a notice from them the other day that said my account was working perfectly except I could not pay in or take out money. Bit like a hospital with no patients.
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Chris Worrall
(@ChrisWorrall20) reported
@AskNationwide 5 times in 2 weeks now you have left vulnerable people in impossible situations this is beyond unacceptable now and you need to fix this issue permanently, your complaints team must be having a field day as I haven’t even had a response yet !!!
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Erika Burnett
(@erikab123) reported
@AskNationwide I transferred £3800 into my Account this morning as I have direct debits going out. What if you haven’t sorted the issue out by 2.30pm - will my Direct Debits be honoured?
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Dan Salt
(@Danjsalt) reported
Dear @AskNationwide Trying to use your mortgage estimator system and I just get "Important: Sorry, but we’re not able to give you an estimate for what you could borrow." Having problems?
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Catherine Jones
(@BodenJones) reported
@AskNationwide Thanks. I see outgoing payments are now working again.
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ZEE
(@DZN_LFE) reported
@AskNationwide IS THIS AN ACCEPTABLE WAY FOR A BUSINESS TO CONDUCT ITSELF? PAYMENT DELAYS? PLEASE FIX THIS NOW!!!