Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 12/18/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Toany80704880 Toany (@Toany80704880) reported

    @AskNationwide @YBRPYouMatter More attention should be made to give customers support.

  • rogharris rogharris (@rogharris) reported

    @AskNationwide I don't have internet banking with you so I can't access the app or live chat. The account is a Flexbasic & doesn't have a 6 digit sort code.

  • Bluelion2007 Blue and Shots (@Bluelion2007) reported

    @littlejohn50 @Gatwick_Airport @AskNationwide How many people are being scammed by these airports and their drop off fees. It’s impossible to get a refund back. My bank have been useless with the chargeback

  • tugoclub Tu-Go (@tugoclub) reported

    @AskNationwide Is it correct that your banking app isn't working? I've uninstalled and reinstalled it but receive the same error message

  • smith_seagull Ames (@smith_seagull) reported

    @AskNationwide hi! Can I have a little help with a payment that was taken out of my account on the 4th march?!

  • deborahr967 Deborah (@deborahr967) reported

    @AskNationwide down to fraud on my account and they have refused my refund which is out my disability and they have no right as this is my money, they have left me in a terrible mess.

  • TiceColin Colin Tice (@TiceColin) reported

    @AskNationwide No, I’m sorry. I don’t have a problem that needs resolving. It’s difficult enough finding a way to contact you that I have to resort to Twitter. I have advised your app has a problem which should be enough for your techies to fix.

  • Swoody1500 Stuart Wood (@Swoody1500) reported

    @AskNationwide any known debit card problems today? In atm?

  • rachel_strange Rachel Strange (@rachel_strange) reported

    @AskNationwide hi Nationwide, logged onto my mobile app and I can’t see my joint account - is there an error? Thanks

  • tomharding92 Tom Harding (@tomharding92) reported

    @AskNationwide Hi, is there any update on when Garmin pay can be used by a Nationwide customer?