Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

Some problems detected

Users are reporting problems related to: mobile app, login and website.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 03/26/2026 11:25

March 26: Problems at Nationwide

Nationwide is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (30%)

    Mobile App (30%)

  2. Login (28%)

    Login (28%)

  3. Website (24%)

    Website (24%)

  4. Transactions (11%)

    Transactions (11%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Ash_470 A S H (@Ash_470) reported

    does anyone here bank with @AskNationwide - I was just wondering if their Internet banking service uses one of those calculator type things?

  • FedoraGoat_ FedoraGoat // 🏴󠁧󠁢󠁷󠁬󠁳󠁿🟨🟥🇵🇸 (@FedoraGoat_) reported

    @AskNationwide Getting stuck at Step 1: Check all your details are correct. Stuck as in it won't continue to the Perform Eligibility check page. Applying for a FlexStudent. Please help.

  • monster_loony Sheringham Monster Raving Loony Party (@monster_loony) reported

    @AskNationwide @DianaAward Instead of paying a fortune for crappy TV ads with third rate poetry etc, get your frigging machines sorted. I'm close to leaving Nationwide. Crap service

  • kevcaveney KevCav (@kevcaveney) reported

    @AskNationwide Tried the number on your website got all the way through to be told lines closed. Do you have another number. Nothing stands out on the app or web

  • dannicondon Danielle condon hoyle (@dannicondon) reported

    @AskNationwide Just got off the phone think the payment issue has been sorted out but the card issue is being looked into! Georgia was very helpful this morning

  • unmanili90 syed iliyas hussain (@unmanili90) reported

    @AskNationwide Staff schooled in Customer Service Basil Fawlty Style

  • dannicondon Danielle condon hoyle (@dannicondon) reported

    @AskNationwide I have been told this has been passed to someone to look into but no time scale my card is working tho as I just used it on Apple Pay

  • marionpfallon Marion Fallon 🇨🇮 #repealedtheeight (@marionpfallon) reported

    @AskNationwide It seems to have been over 7 working days for my switch to have been completed? Had a text last Tuesday, saying switch was done. Why so long?

  • njg1001 NJG1001 (@njg1001) reported

    @AskNationwide Hi, my son has banked with you for 15+ years and now applied for his first mortgage. A ‘system issue’ is preventing the correct rate from being applied but no one will look at it for 5 days. End of Stamp Duty holiday looms! Help!

  • PJWaroonga PJWaroonga #FBPE (@PJWaroonga) reported

    @AskNationwide. My contactless has stopped working. What is the simplest way to order a new card. Could not see an option on the app.