Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 01/13/2026 09:10

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (26%)

    Website (26%)

  3. Login (20%)

    Login (20%)

  4. Transactions (15%)

    Transactions (15%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ahmedz_khan Ahmed Khan (@ahmedz_khan) reported

    @AskNationwide I've done so twice, I keep getting told to talk to the sending bank. Why? Can my bank (nationwide) not help, the wire was completed. So provide an answer here, if the wire is complete from the sender, where does the money go? How about you DM me and contact me to resolve.

  • FootieIndexAl Allen Cooper (@FootieIndexAl) reported

    @AskNationwide @itsfar2bright Can’t you just announce that internet banking or payments are down? Clearly people having problems.

  • Claire11152715 cni (@Claire11152715) reported

    @AskNationwide is the app down!? I can’t sign in

  • AmyBaker05 Amy Baker (@AmyBaker05) reported

    @Assurant @AskNationwide I’ve never known a phone insurance claim to be soo stressful! I’m providing required docs & still being pushing back. I’ve been a customer for over 10 yrs. #complaint #customer

  • Matronincharge ConsN-Jan 💜🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇸 #together (@Matronincharge) reported

    @AskNationwide Fed up with seeing - Establishing secure connection. My internet working fine. Nationwide only app not working. Help.

  • SFiroozan Sarah Firoozan (@SFiroozan) reported

    @AskNationwide When did Nationwide become impossible to speak to or message or otherwise contact? Your payments system is not working as of 6pm on Friday 7 Nov 2025. You send us to the website which gaslights us by saying all is fine. Your phone wait is almost an hour. Useless!

  • HayleyWhite36 Hayley ❤️✨❤️ (@HayleyWhite36) reported

    @AskNationwide morning, in need of a bit of help, I paid my hairdresser last night via bank transfer but she’s just told me she’s changed her bank details 🤬, how do I get my money back so I can transfer to her new account? Not best pleased obviously

  • StevenBown Steven Bown 🇬🇧 🇵🇭 🇺🇦 🇺🇳 (@StevenBown) reported

    @AskNationwide are there issues transferring money between accounts today? Been getting the 'Sorry there's been a problem...' for a while now.

  • vanessaldoyle Vanessa (@vanessaldoyle) reported

    53 days without a working bank card, 8 phone calls, a complaint and still not getting any updates! Banked with @AskNationwide my whole life but what am I supposed to do without a bank card? #nightmare #poorservice

  • spsduncan Steve (@spsduncan) reported

    @AskNationwide Hello, are your credit card services working properly? I have had two payments fail in the past 24 hours, and there is no messages about the card in the app. There is plenty of limit left on the card, it hasn't expired and all balances are always paid.