Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 12/31/2025 05:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Mark_Brookes Mark (@Mark_Brookes) reported

    @AskNationwide I only wanted a new debit card sending to my house. In the meantime whilst it's not been possible, I have opened a brand new account online with @NatWest_Help and received a card and a pin. Thanks Nat West 👍. Nationwide, the service has been the worst I have ever experienced.

  • local_shop_girl Bethan Thomas (@local_shop_girl) reported

    @AskNationwide I need to request a paper statement as my employer needs it. Can’t find any way to do it via the app. Can you help please?

  • ammylouxx Amy (@ammylouxx) reported

    @AskNationwide my contactless has stopped working on my card, how do I order a new one please?

  • uncleplug JT (@uncleplug) reported

    @JolyonMaugham @virginmedia @AskNationwide are truly awful - nearly wrecked our house purchase and did for others. Still waiting for complaint to be answered a month after their stated five day SLA response time expired. The very worst considering the impact of not getting mortgages sorted for people.

  • gandybjs loadsa (@gandybjs) reported

    @AskNationwide I've called you over 8 times over the last year and a half. You have refused help every time.

  • joshglendinning Josh Glendinning (@joshglendinning) reported

    @AskNationwide How do you suggest I reply to an email I haven't received? The complaints team is the one I've been complaining about because no one has properly addressed my original issue

  • MikePrstn Mike (@MikePrstn) reported

    @AskNationwide I need to speak to someone regarding my card being declined on the government help to save page

  • HannahScott94 Hannah (@HannahScott94) reported

    @AskNationwide a hotel had to hold a £100 deposit for a room and said it would clear 2 days later so Tuesday, it’s Friday and it’s still pending? Can someone help thanks

  • melek_1984 melek yildiz (@melek_1984) reported

    @AskNationwide I didnt receive a payment how long would it take help

  • sarahtroy512 Sarahlisatroy (@sarahtroy512) reported

    @AskNationwide just finished a lengthy phone call after encountering several problems with my internet banking. Can I just say what an absolute star that Danny is for sorting it all out for me. Customer service at its very best. Thank you.