Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (36%)
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Website (22%)
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Login (19%)
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Transactions (14%)
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Transfer (6%)
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Withdrawals (3%)
Community Discussion
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Nationwide Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Georgia Handley
(@Harriet76958875) reported
@AskNationwide There’s no point as you always blame us or some other issue. Had enough. It’s my money and I should be able to access it. It’s 2022 not 1822. I’m complaining to the ombudsman this time. You are leaving me unsafe and abandoned abroad. It’s disgusting.
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Ben jones
(@Benjones241) reported
@SmoggyLondon @AskNationwide You can message @hacksupport2 on Instagram...he's a support agent
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Karl Chadwick
(@KARLCHADW) reported
@AskNationwide I've been trying to make a payment on 3 different websites and all 3 of them have been declined. Spoken with customer services and you have said there is no block on my card/account. Best advice they could give is try a different card! This is my bank account!
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VillainC
(@SmoggyLondon) reported
@AskNationwide I dont need that level of control and access over someones account. I dont need Power of Attorney. Im not family and theyre not incapacitated. Its a bit OTT. A/c holder just wants to access their own cash. Direct hand delivery by you to them?
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Georgia Handley
(@Harriet76958875) reported
@AskNationwide No. Am done. You just lost £90K worth of accounts. Been a customer over 20 years. No more. Sick of being treated like an idiot.
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Dom Jenx
(@domjenx) reported
@AskNationwide Customer Service Training idea: There seems to be an ingrained sense of annoyance if an elderly customer has a family member on the line when calling CS to resolve a blocked card overseas.
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save the bees
(@swailesfrmwales) reported
@HSBC_UK the switch over incentive is a trap to make be on hold to chase up money that was promised. People go elsewhere that are offering similar incentive without the hassle or terrible customer service. @AskNationwide @LloydsBank
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Sam Farrell
(@samhfarrell) reported
@AskNationwide So turns out this tweet is a lie, it's just not possible to get meaningful support for Nationwide products through *any* digital comms medium. I've been trying for weeks. Plus, none of the staff know what's going on, each response is from a different rep 1/2
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Georgia Handley
(@Harriet76958875) reported
@AskNationwide anyone else having same issues with this excuse of a bank? Card not working, chip and pin not working. Cash machine not working. Always blame the customer. Sick of them. Moving banks when home.
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🕯️Sheri 🇺🇦
(@LuciferNetfliix) reported
@AskNationwide good morning, you app is having a technical problem, is there any update on when this will be resolved. Its not my phone as that is working fine as I have done all the necessary resolves and the app is still having tech probs and wont open. Kind regards.