Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 02/01/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Login (28%)

    Login (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • CaraWilliams09 Cara Willams (@CaraWilliams09) reported

    @BethGriff24 @AskNationwide I’m making payments to and from my account instantly no problems

  • scottmack79 Scott Mackenzie (@scottmack79) reported

    @AskNationwide is your app down? Not been able to access for days, have uninstalled and reinstalled but just gets stuck on loading page. I'm on android.

  • Inspiredhandma1 Inspiredhandmadejewellery (@Inspiredhandma1) reported

    @AskNationwide @CloeMorgan6 Why are you guys denying there's a problem when hundreds of people have reported issues in the last few hours on down detector and a lot of tweets on here. Come on guys sort it out its xmas eve tomorrow people need their money! Yes I have the same problem!

  • Nkels443 Naomi Kelly (@Nkels443) reported

    @AskNationwide is your online banking down?

  • chrissycairney0 Christine cairney (@chrissycairney0) reported

    @AskNationwide It's OK it went thru after it was put thru half an hour later so its working

  • Alisonrandall20 Alison randall (@Alisonrandall20) reported

    @AskNationwide Well I sent 2 hours and 6 minutes again. Still ain’t there. Why the constant problems and lies off nationwide. Already closed 2 account with you and once this money hits tomorrrow this last account will be closed. Joke of a financial institution

  • StacyZsaZsa Stacy (@StacyZsaZsa) reported

    @AskNationwide I am waiting for a payment from a natwide customer and have not received it.

  • Gavalaa84 Gavin (@Gavalaa84) reported

    @AskNationwide been 2 hours now what’s going on or do you now admit there’s a problem and try doing something about it ?

  • rsfgvcj Sean O Keefvccv (@rsfgvcj) reported

    @icmvp @AskNationwide I was recommended to brisk_crakk on Instagram they were able to successfully regain access back my account in 10 minutes, check them out they can help you out

  • beth66927906 beth (@beth66927906) reported

    @AskNationwide left me without a penny on Christmas Eve. Absolutely gutted. I’ve just switched to you guys what an absolutely terrible mistake. Will be leaving next week.