Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (35%)
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Login (26%)
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Website (25%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
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Nationwide Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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JungleBwoy🦧
(@Megatron4368) reported
@pjwileman @AskNationwide Having same problem sent some money from another account and not landed as of yet aswell
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BIGTN
(@bigtenz99) reported
@petenthepirates @AskNationwide Think they're having issues with their services/mobile app as I'm having the same problem. Balance isn't updating and can't see incoming payments
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Melanie Bradley
(@MelBradley79) reported
@AskNationwide it won’t let me move money and I’ve had money sent to me and it’s not showing is there a problem?
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Graham Williams
(@GrahW1981) reported
@AskNationwide @Debbiecrosbie1 your team email this morning to say they will look at a situation in a further 3 to 5 working days, when the deadline for resolution was yesterday, totally disregarding all my commentary from yesterday is entirely disgusting.
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Chester
(@Saz2473) reported
@AskNationwide Thanks i did call and there seems to be an issue with the app requiring some people to confirm details and need to wait until after 12pm to see if works but there is no information on the service update about this particular issue.
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Shaun Gavin
(@shaun_gavi32797) reported
@AskNationwide Hi, Nationwide FlexPlus customer. All online payments I attempt to make are failing. Can some please help with this? Thanks.
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Mikey/Fox ⎊ 🏳️🌈;;
(@petenthepirates) reported
Hi @AskNationwide i got sent some money but it hasn't arrived in my account despite it saying completed on the other end. I also tried to move money from my savings account to my current account and it has disappeared. Please help :)
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Harry
(@HarryGiless) reported
@pjwileman @AskNationwide Same, is the internet banking down? Payments and balance isn’t refreshing ?
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Julie
(@jmcjoolee) reported
@AskNationwide absolutely appalling customer service both from online chat and by phone this morning. Colour me unimpressed
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Chester
(@Saz2473) reported
@AskNationwide I am unable to log into the App, it says "lets find your account", but the service update doesn't say this is an issue.