Nationwide status: access issues and outage reports
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.
- The most common problems reported in this area mention Login.
- Login (100%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hengoed, Wales
The most recent Nationwide outage reports came from the following cities: Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood
|
Login | 21 days ago |
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Ebbw Vale
|
Transfer | 9 months ago |
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Cardiff
|
Login | 1 year ago |
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Cardiff
|
Website | 1 year ago |
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Pontypool
|
Mobile App | 1 year ago |
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Bargoed
|
Login | 1 year ago |
Community Discussion
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Nationwide Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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paul stevens (@paultimstevens) reported from Cardiff, Wales@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I canโt find the code can you help please
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Ahmd othman ๐ธ๐ฉ ๐ฌ๐ง (@AhmdOsmanx) reported from Newport, Wales@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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Scott Poole (@ScottAPoole) reported from Cardiff, Wales@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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Shane Andrews MBE (@gingio) reported from Cardiff, Wales@AskNationwide how long is the delayed payment issue likely to go on for? Iโve transferred money this morning and itโs still not arrived in to the account.
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Benjamin Hartrey (@benj8min) reported from Cardiff, WalesI've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
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LJ Banbury ๐บ๐ฆโฝ๏ธ๐๐ดโโ๏ธ๐ถ๐๐โ๏ธ (@banners63) reported from Cardiff, Wales@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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SECURE UK (mark coyle) (@SECUREUK2025) reported@marcusmark2019 very bad customer service then... disgusting behaviour from @AskNationwide
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the pompey pope (@thePompeyPope) reported@AskNationwide 35 mins into a web chat.Nothing so far except the answer to someone else's query. 27 mins into phone queue . Have some questions to be answered before I can start application for joint account. Perhaps I'll go elsewhere. Terrible service
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Big D ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐ฆ๐บ๐ช๐บ๐ดโโ ๏ธ (@Dmw84) reported@AskNationwide why am I now being prompted to use my card to transfer from my nationwide account to another of my accounts ive sent money to for years, with no issue? It doesn't make sense, and is incredibly frustrating.
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Duncan Gillespie (@DuncsGillespie) reportedA big SO to the customer service @AskNationwide Orpington in setting up my Member Exclusive Bond.Other banks will just tell you to go home and do it online.But in branch itโs quick and more importantly safer, as it gives customers peace of mind from making mistakes #nationwide ๐๐ป
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sam (@hunting_sam) reported@AskNationwide Iโve just tried the call centre to sort an issue. I was verified & then the bot said โDue to unforeseen circumstances your call cannot be taken right nowโ - I need to speak to someone but can't get through.
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kathleen reid (@independencekat) reported@AskNationwide are you having an issues today? Having trouble transferring from savings account to current account. Had the same problem last week but it resolved itself.
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Gemma Corfield (@Iloveholly) reported@AskNationwide Thank you for your help, I accidentally put the wrong pass number. I got in to my bank account
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Political Jack (@PoliticalJ4ck) reported@AskNationwide 2 things. I have push notifications on and they work. No issues there. But how do I get this for payments in and out? I.e. I paid someone ยฃ10 etc.
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Ric M. (@revoraman) reported@AskNationwide At last, a positive response from Nationwide after the abdication of Customer Care by the could-not-care-a-fig woman I spoke to on Saturday from inside the Branch. Thanks, Nathan.
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Chris (@ryansmi89) reported@AskNationwide 45 minutes on the phone, assured my issue was resolved. Came off the phone, it happened again. Now been waiting an hour and a half on live chat. Not best pleased with such poor service.