Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

Some problems detected

Users are reporting problems related to: mobile app, login and website.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 03/31/2026 11:30

March 31: Problems at Nationwide

Nationwide is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (29%)

    Mobile App (29%)

  2. Login (29%)

    Login (29%)

  3. Website (23%)

    Website (23%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • holisticshappen Sara Kay (@holisticshappen) reported

    Hey @AskNationwide if your website says customers can contact you from overseas & every number you have for customers to use from overseas drops when a customer number is entered. How do you actually help customers when they are overseas? Been trying for 4 days now

  • KylieHolmes KylieHolmes (@KylieHolmes) reported

    @AskNationwide Really? Just more help offered but nothing happens…

  • MattOtty86 Matt Otty (@MattOtty86) reported

    @AskNationwide Not much help! I’ll have to go into branch yet again. I got locked out due to attempting to many times. I was told to try again today, still not working!!

  • _jamesfriend James Friend (@_jamesfriend) reported

    @Matt_Severn @AskNationwide Same problem here on Android. Did you get any resolution?

  • JohnnyTortoise Becky Hamblin (@JohnnyTortoise) reported

    @AskNationwide Your branch finder tells me to get back to Kingswood - what a freaking joke?! Completely out of reach during the working day. PLEASE tell your colleagues at Kingswood not to forget to let customers know that travelling to Broadmead before the end of March is futile.

  • DarthKinta Darth Kinta (@DarthKinta) reported

    @AskNationwide Thanks Laura, turns out Nationwide had stopped the card. It was only 36 hours since I received it. It's the 2nd successive card I've had problems with, the last being unable to be used contactless.

  • MR_E1978 Mr_E2023 (@MR_E1978) reported

    @AskNationwide trying to contact you on chat not working

  • shiroganejpg nísa @ comms + shop closed for con season! (@shiroganejpg) reported

    @AskNationwide Trying to send an international payment and keep getting "We seem to be experiencing some technical problems." But your service status says all is working normally - it was the same yesterday, service status fine but same error message. How should I proceed?

  • hari_ganesh hari ganesh (@hari_ganesh) reported

    @AskNationwide - Do you offer notary service or provide a declaration form with passport number mentioned?

  • manashsingh Manash Singh Thakur (@manashsingh) reported

    @AskNationwide is there any issue with SEPA payment?