Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 02/11/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (27%)

    Mobile App (27%)

  3. Login (27%)

    Login (27%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • simonlush Si Lush (@simonlush) reported

    Hey @AskNationwide how about waiving the SWIFT payment fee in order to send money to the Ukraine armed forces support account?

  • xenetia MissXenetia💙 (@xenetia) reported

    @AskNationwide anybody actually working on your fraud line?

  • tsissab86 Matthew Montgomery (@tsissab86) reported

    @AskNationwide Why would I need to re-register when the app was working fine a few days ago. This is not great while I’m abroad having to do all this

  • bearengland20 Alister (@bearengland20) reported

    @AskNationwide I don’t need to talk about options, I want to add my son onto my solo current account that I have with you, to show proof that he has access to his own pip money

  • Olivia_Rooks_ Olivia Rooks (@Olivia_Rooks_) reported

    @AskNationwide Just done this! It still says that there is an error?

  • tsissab86 Matthew Montgomery (@tsissab86) reported

    @AskNationwide No that is now not working just getting a technical error message now but I have managed to get logged back in to the app. Just a bit disappointed that I cannot seem to use this service as I travel a lot

  • YMBDY10 Mrs Biggs 🙂 (@YMBDY10) reported

    Please help my son-in-law out @AskNationwide on hold for half an hour twice only for call to be dropped. Urgent matter with new account issues, please suggest alternative method to speak to sales team/ new account set up.

  • knightchlo Chloe Knight (@knightchlo) reported

    Despite the fact I sent evidence with my claim of me contacting them several times, @AskNationwide have thrown out my claim. AirPods do not work despite all tricks tried, and I bought an extra 3 months warranty to cover myself. Company has vanished into thin air. Help?

  • andytwhite Andy White (@andytwhite) reported

    @AskNationwide mobile phone insurance is awful. The insurance company they use won’t let you get your phone repaired at an Apple store. First time I’ve tried to claim in over 10 years and they won’t pay out. They agreed the policy document is also “misleading”. Awful service.

  • tsissab86 Matthew Montgomery (@tsissab86) reported

    @AskNationwide Just tried to re-register and got an error message but I can log on to my online banking using the nationwide website on safari web browser