Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 01/01/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Tweetth56428207 Its-Andy (@Tweetth56428207) reported

    @supertazzman @AskNationwide It's a bloody pain I wish some1 would fix it tonight

  • Oliviapingping Amy (@Oliviapingping) reported

    @AskNationwide This is awful! Customers aren’t able to pay my husband so therefore how are we supposed to buy stuff for Christmas?! Sort it out now!

  • DomKJ Dom (@DomKJ) reported

    @officialnucky @Vickiwol @AskNationwide What a fvcking ******** response. People are rightly annoyed that their bank has **** the bed so close to Christmas.

  • supertazzman Supertazzman (@supertazzman) reported

    @AskNationwide All day long I have had payments not going through. Can't do any shopping. What a joke. Am a Dr of IT do you want me to fix the issue? Clearly this issue can't be solved by your team

  • Mamasmith270427 Megan Smith (@Mamasmith270427) reported

    @AskNationwide I’m not being funny but your a bank you don’t have the ability to help anyone out ! Your holding our money we have kids to feed we need gas electric we have bills to pay !

  • stella4del stella scoble (@stella4del) reported

    @AskNationwide My salary is due to be paid into my account tommorrow, without it i can pay my rent also i have our Christmas food to pay for what do i do if you can not rectify this problem, could do without added stress..

  • ThrenodialBoy Threnodial_boy. (@ThrenodialBoy) reported

    How about @AskNationwide losing our money since 10am today and saying nothing about it at all on their website?? #Nationwide

  • ben69889463 Ben Morris (@ben69889463) reported

    @officialnucky @Vickiwol @AskNationwide Absolute clown response, its xmas and people havent had access to the money they earned! ******** lad

  • lovejmatic That girl Jemz (@lovejmatic) reported

    @AskNationwide @baldyboy78 What are you working hard to resolve what is the problem? Explain yourself? Why is it happening you are not being transparent?

  • independencekat kathleen reid (@independencekat) reported

    @AskNationwide you would of thought they would of kept their customer service phone lines up and running on this occasion, right bloody mess your leaving me in. 🤬