Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 02/06/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (28%)

    Login (28%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • xjodiiexx ∞ jodiee (@xjodiiexx) reported

    @AskNationwide hello just a quick thing, my card contactless seems to not be working? Not sure why yesterday and today it has declined even though funds are there?

  • therealgitch Lee Gitsham (@therealgitch) reported

    @AskNationwide when do you expect your iOS app to be fixed? It’s been down all day??

  • philip_simons16 Philip S. (@philip_simons16) reported

    @AskNationwide I have been ignoring it. When you put this number into Google, there are some claims that it is a number of Nationwide's, there are some saying it is a scam. I am a Nationwide customer, but this looked fishy. I've had a number of calls from this number today.

  • AmberValleyInfo Amber Valley (@AmberValleyInfo) reported

    @AskNationwide Hi guys, have taken some advice from Trading Standards to try and resolve this first but have one question I cannot see the answer to on your site - what is the time limit in which I must start the claim with you? TS say a lot of banks are 120 days but to check

  • ThatMooGuy Moo (@ThatMooGuy) reported

    Absolutely disgraceful service from @AskNationwide this morning. Their system took two payments for rent, one of them was completely absent on the online banking system and the earliest they can fix their mess is a week. Absolutely laughable, I will be swapping to another bank.

  • lestack ☭ Arise, ye workers from your slumber ☭ (@lestack) reported

    @AskNationwide I’m having a little difficulty getting through to a person on the automated system. It tells me to use the website, app, or local atm

  • emigrantdude Tom (@emigrantdude) reported

    @AskNationwide Just updated, no difference. Message is still “failed to retrieve access from account provider”

  • paulsav23940907 paul savage (@paulsav23940907) reported

    @AskNationwide It's not your fault Mel....a question that's not related to my banking issue, I've nearly completed my diploma level 7 forensic accounting what's the best way to approach nationwide HR... would It be via the necessary department or straight to head office or is it one of the same

  • paulsav23940907 paul savage (@paulsav23940907) reported

    @AskNationwide It's a shame that the nationwide call centre isn't open later than 6 to call you about issues such as this, as these are pending and could be stopped...

  • Jermaine87654 Jermaine 🇬🇧🏆⚽ (@Jermaine87654) reported

    @AskNationwide good morning just like to check something is there any problems as I not had money from wages going in today it's probably a work issue but like to check thanks