Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 11/20/2025 12:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (21%)

    Website (21%)

  3. Login (11%)

    Login (11%)

  4. Transactions (7%)

    Transactions (7%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Hengoed, Caerphilly County Borough, Wales

The most recent Nationwide outage reports came from the following cities: Ebbw Vale.

Loading map, please wait...
City Problem Type Report Time
United KingdomEbbw Vale Transfer
United KingdomCardiff Login
United KingdomCardiff Website
United KingdomPontypool Mobile App
United KingdomBargoed Login
United KingdomNewport Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • victoriacompxx Moana🌊 (@victoriacompxx) reported

    @AskNationwide can you get help to buy isa closing statement online or only through the post?

  • ComrieLinda Linda (@ComrieLinda) reported

    @AskNationwide help please, tried to make a swipe payment and it has stopped working?

  • richmondmike Mike Richmond ☿ (@richmondmike) reported

    @AskNationwide That number is for lost and stolen enquires and to report fraud on my account. I just want to report that you aren't sending me my text message login codes, despite the correct phone number being shown on the login screen.

  • richmondmike Mike Richmond ☿ (@richmondmike) reported

    @AskNationwide It definitely says option 1 is for lost and stolen enquiries. There is no loss or theft, in informing you that login text messages aren’t being sent. It’s enough of an inconvenience already having to mess about with text codes whenever I log in; doubly so to use a card reader.

  • Amoss132 Amy Powell (@Amoss132) reported

    @AskNationwide I'm calling your main number 0345 730 2011 and going through the options to get through to mortgages. I dont want to get angry but I'm waiting on a refund and nothing is being done about it. I need this money back as its causing me huge problems.

  • baldie77 brenda e (@baldie77) reported

    @AskNationwide So what’s the point of saying the rate is variable. You mean down only?

  • LucyBroadie Lucy Broadie ⚡️ (@LucyBroadie) reported

    @AskNationwide hi, I have a fraudulent transaction that I need to discuss but I’ve been waiting over 15 minutes now. No information on how much longer the wait will be or where I am in the queue. This isn’t good service

  • mjbruce1940 michael bruce (@mjbruce1940) reported

    @AskNationwide Yes. Three times so far. Ten minute wait each time. Not good enough. Why dont you offer a ringback service?

  • Amoss132 Amy Powell (@Amoss132) reported

    @AskNationwide can I just add to my comments about 7 days I've been trying to get mortgage support 7 DAYS!!!!!!!!! 😡

  • proogs Peter Scandrett (@proogs) reported

    @AskNationwide Are you aware of any issues with the web account pages? I keep getting 'We seem to be experiencing some technical problems.' when I try to see my outgoing payments (ultimately I want to change one). Thanks.