Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 03/21/2026 22:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (30%)

    Mobile App (30%)

  2. Login (30%)

    Login (30%)

  3. Website (25%)

    Website (25%)

  4. Transactions (10%)

    Transactions (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • jackjonesrun Jack Jones (@jackjonesrun) reported

    @AskNationwide Hi, I'm trying to chase a transfer made on Thursday evening which hasn't appeared in my account. Tried calling but, switchboard says call back during working hours. Can you help?

  • Paul70071817 Paul (@Paul70071817) reported

    @AskNationwide hello , can you help i have a flex account to expire in march , it will auto transfer to a saver 10 , will a d/d also transfer will i get a new card also . When it expires do i get an interest payment . Thanks

  • joemccaff2 joseph mccaffery. (@joemccaff2) reported

    @AskNationwide It did it once more again but now seems to be behaving normally again but yeah that was a little strange, I was starting to do it automatically there for a while, lol, so yeah, must've just been bizarrely coincidental, thanks for the help.

  • Lloydy56 Steven Lloyd (@Lloydy56) reported

    @AskNationwide I have spoken to a number of your colleagues at the Members Service on various occasions with the reference number I have, do I now need to raise a new complaint?! Because nobody from the 18th January has contacted me, dispite 9 calls and false promises of a callback?!

  • ganjananda ganjananda (@ganjananda) reported

    @jonburkeUK @AskNationwide Yeah I moved to Triodos but agree, their app is seriously ****

  • KAlex2927 K Alex (@KAlex2927) reported

    @AskNationwide hi I am trying to get a response in messages regarding access to my account . Can someone help?

  • sullhyy Sully (@sullhyy) reported

    @AskNationwide hi can you tell me where I can find expired one time codes ? Having issues after sending a payment and it says pending on the website…

  • Melisa29042318 Melisa (@Melisa29042318) reported

    @AskNationwide My account is compromised they have my phone and banking app. I spoke to your support chat and gave my number and was told someone would call. 4 hours ago!!!

  • jambojimmysp Jimmy M 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇱🇻 (@jambojimmysp) reported

    @jonburkeUK @AskNationwide Coop bank is terrible

  • JoyStev97079324 Joy Stevens (@JoyStev97079324) reported

    @LarcombeKen @AskNationwide Be very careful dear friend, there are only a few people who really know how to recover stolen funds. Go message #wildtie_tools on Instagram , he help’s people recover their scammed funds