Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?
Problems detected
Users are reporting problems related to: mobile app, login and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Nationwide
Nationwide is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (35%)
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Login (28%)
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Website (25%)
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Transactions (9%)
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Transfer (2%)
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Withdrawals (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Turvey 🔶
(@MichaelTurvey19) reported
@AskNationwide I have not used that for years, I would to work out how to log in again. You really should get such basic functionality on the mobile app. A lot of people do not even own computers these days and rely on mobile devices.
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FrankieTheSkin
(@FrankieTheSkin) reported
@AskNationwide The chat option is nowhere to be found, there is no blue chat button at the bottom of the screen, I sent a secure message instead. You really need to fix that, though, the description is useless if it only repeats the payers name, rather than displaying the payment information.
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Olly Brown
(@OliverPBrown) reported
from
Stoke-on-Trent, England
@AskNationwide My card was charged by a carpark machine that didn’t give me a ticket. @ContactOneVale have promised a refund aren’t doing anything to sort it. Can you help?
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Christian Smith
(@SmithChristian4) reported
@AskNationwide There isn’t a block on my card you just won’t allow me or others to deposit to a certain company yet you have previous. I cannot
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PJWaroonga #FBPE
(@PJWaroonga) reported
@AskNationwide. My contactless has stopped working. What is the simplest way to order a new card. Could not see an option on the app.
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Elena
(@Elena45747628) reported
@AskNationwide No. And the agent replies always last minute. He told me i had until feb 2021 to tell financial ombudsman. The mistake was admitted by nationwide yet they continue to make excuses and errors. I feel ignored, undervalued. myself and family will be closing all accounts.
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@bettehead
(@Bettehead) reported
@AskNationwide hello, I need to send my mortgage application a statement of my help to buy isa all I can do is log into the ap how do I find a statement?
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fllw2lead - https://rb.gy/tc4egt
(@leadbyfllw) reported
@AskNationwide I am sorry I had the misfortune of thinking you offered a decent service. As for the link, it has proven to be a complete waste of effort, I'm sure you're capable of following the trail of what has transpired. Bottom line is, you have aligned with a rogue merchant!
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Suzanne Marshall
(@Suzanne71975646) reported
@AskNationwide how do I access my breakdown cover which came with my current account.
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Jim Hooper
(@JimHoop99004514) reported
@AskNationwide Hi, I have a CoOp cashminder account which has direct debits and my salary paid in to it. Would this be eligible for your switcher service?