Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 03/05/2026 22:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (38%)

    Mobile App (38%)

  2. Website (26%)

    Website (26%)

  3. Login (24%)

    Login (24%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • CarolynHucker Carolyn Hucker (@CarolynHucker) reported

    @vandachico @AskVirginMoney @AskNationwide At the moment I can still service my current account, it's just this daft idea that everyone is able to and wants to use an app for everything. Do Nationwide do a credit card? I might have to try them. I was with YB for 34 years and they were brilliant.

  • EPFirst_ltd EPFirst (@EPFirst_ltd) reported

    @AskNationwide why do none of your mortgage advisors know what a CIFAS marker is!? Can’t offer any help to remove it at all. Won’t discuss a declined mortgage application - complete stonewalling at every turn. Now have to resort to ombudsman for help!

  • MarkInWillesden Mark (@MarkInWillesden) reported

    @AskNationwide You've mucked me about long enough. You had three chances to help me and because of a problem you created I'm out-of-pocket No thanks.

  • ChrisHarmer15 Chris Harmer ⭐⭐ (@ChrisHarmer15) reported

    @AskNationwide Your online chat refuse to talk to me because its about a mortgage. Answer your bloody phones would be a big help seeing as it says your mortgage department shut in 20 minutes

  • EPFirst_ltd EPFirst (@EPFirst_ltd) reported

    @AskNationwide Really disappointed with Nationwides ‘support’ during the pandemic. A self-employed mortgage customer for over eight years - went to remortgage, got declined and a CIFAS (fraud marker) out against my name making me totally unlendable. Devestated my credit. Totally unhelpful.

  • ChrisHarmer15 Chris Harmer ⭐⭐ (@ChrisHarmer15) reported

    @AskNationwide We've now surpassed the 2 hour mark what the actual **** are your phone staff doing?

  • vcj9rqngct Bill Buckles (@vcj9rqngct) reported

    @AskNationwide Why on earth does it take 6-8 weeks for a decision on either section 75 or the chargeback scheme? Your website is still using COVID as an excuse! Not good enough

  • _miriam_e_ Miriam E (@_miriam_e_) reported

    Hi @AskNationwide - can you advise how I update my name (married) on my mortgage? Can't find anything on your website for this. Thanks.

  • ChrisHarmer15 Chris Harmer ⭐⭐ (@ChrisHarmer15) reported

    @AskNationwide Nobody working today hour and 20 minutes on hold is taking the absolute piss to be quite honest

  • vandachico vanda (@vandachico) reported

    @CarolynHucker @AskVirginMoney That's terrible. I find @AskNationwide great for my disablities