Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 01/31/2026 07:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Login (28%)

    Login (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexDPattullo AlexPattullo (@AlexDPattullo) reported

    @AskNationwide still not received my new card. ATM has stopped allowing my card to get cash. Getting worried now I'm not going to be able to access my account. Card runs out 09/21. Help!!

  • MulliganLynne Lynne Mulligan (@MulliganLynne) reported

    @AskNationwide Not sure I'll check. Is this a known issue?

  • thrivingn NV (@thrivingn) reported

    @AskNationwide I'm trying to login to online, but need to register my mobile number first apparently - so that dept :)

  • SoundSpeedUK Joe Harris (@SoundSpeedUK) reported

    @AskNationwide That's fine but it doesn't work. Just reinstalled both apps and the problem persists.

  • patrykpanek_pp Patryk Panek (@patrykpanek_pp) reported

    @AskNationwide hello I have a question I just switched my bank to nationwide and I have received “card reader” I really really don’t want this, awkward.. Is there any way to get rid of that ? I don’t want to carrying this “machine “ with me everywhere… Please help

  • KerianneAndElli Kerianne & Elli (@KerianneAndElli) reported

    @AskNationwide sick of you planning maintenance every god dam saturday when you know people need their money to transfer funds can't you do this on a wednesday!? Nobody gets a paycheck on a wednesday it's not rocket science the only good thing about you is you're customer service

  • stefanie_blythe Stefanie Blythe (@stefanie_blythe) reported

    @AskNationwide is there issues with credit cards? Tried to use mine and not being recognised

  • emilykgr em green (@emilykgr) reported

    @AskNationwide I closed down one of my savings accounts and requested the money to be transferred into a different account (both nationwide). First account now showing as 0, money hasn’t gone into my other account! Please help

  • liquidaria Hev (@liquidaria) reported

    @AskNationwide why aren’t incoming payments showing in the accts is the service down ??

  • MaryAnnFinlay9 Mary Ann Finlay (@MaryAnnFinlay9) reported

    @AskNationwide can anyone please help me with the holiday insurance I have with you I had my holiday cancelled by the travel agent and need to get a refund