Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Login (29%)
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Mobile App (27%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (1%)
Community Discussion
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Nationwide Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Phil up my stocking Simons 🎄
(@PhilipSimons18) reported
@RachaelGosbee @AskNationwide Can I make a prediction? The response will say, "There is no timeframe and they are working on it". Something like that.
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Dave Stannard
(@DaveStan) reported
@AskNationwide @patriciadb7 that link leads to a 404 error for me...
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Rebecca J U
(@i_am_rebecca_ju) reported
@AskNationwide this miss managing of this situation on social media is actually shocking. You should've pinned a tweet regarding this . Looking through your replies I can see that this is such a huge issue for some many people, ruining Christmases even. 1/2
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'Wee' ***** McSnatch
(@WillyMcSnatch) reported
from
Stonebroom, England
@AskNationwide @FabVeronika So you copied and pasted a generic response! Terrible service.
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Kelly Jackson | It’s More Fun In Your 30s
(@Kelly_Jackson88) reported
@AskNationwide @Roxysfootbitch You are not working hard to resolve it though, it’s been down all day
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Rachael Gosbee
(@RachaelGosbee) reported
@AskNationwide @PhilipSimons18 How long until you are expecting the issues to be resolved? I was paid today and still can’t see it in my account ..
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Mandi Desmond
(@DesmondMandi) reported
@AskNationwide @BeechNigel Link to your updates doesn’t even work!! Appalling customer service AGAIN! You’re letting your customers down and you should be compensating them for this!
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Ian 'Nick' Tarry
(@itarry4) reported
@AskNationwide so letting your customers sit with no information about when they will be able to access the money they've been sent. It's really not good enough for a company that's supposed to care about its customers.
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Boyd Sheldon
(@boyd1690) reported
@AskNationwide @AskNationwide will bac's payment credit our account tomorrow yes or no... please do not give your gerneric response be straight with us... we have family's too support and bills to pay and by the way it's Christmas... give us a straight answer pls
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mewalsh
(@michaelaellen) reported
@chelsealittle23 @JodanaSandyXx @AskNationwide Not much help but if you can contact your electric company they can put some emergency on for you if you explain the situation.