Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Transactions (26%)
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Mobile App (26%)
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Transfer (23%)
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Website (12%)
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Login (11%)
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Withdrawals (2%)
Community Discussion
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Nationwide Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Suzy Muirhead
(@SuzyMuirhead) reported
@AskNationwide I would love to do this, however, twice I have tried this, over an hour in total wasted and no further forward. The second time I even got cut off the second time. Worst customer service I have ever had from Nationwide.
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Debbi Williams
(@debbiorchid) reported
@AskNationwide #homeinsurance Just been advised by your home emergency claims team that following a 3am emergency call out yesterday, that you won’t replace parts in my main toilet cistern as I have another working toilet! Surely this is a joke???
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Kirstie Edwards
(@kirst_j_edwards) reported
@AskNationwide On hold endlessly. We eventually spoke to somebody yesterday but no resolution and a promise to get back to us. We have to be out of our accommodation, we have no vehicle or hire car, no way of getting to one,no news of where our vehicle is,no way of getting home,no help, (cont)
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🌸Rebecca🌸
(@_LimbalRings) reported
@AskNationwide He rang yesterday and the woman couldn't help him because he didn't know when he opened his account because it was forever ago. He was told to ring back and get someone else who would ask different questions the next time. It's pretty poor. He rang back and they said a week!
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Manchester Food Tourist 🐝
(@DanDohertyBlog) reported
@AskNationwide Thanks, but I’ve already done that- you lock me out my account for failing security and then refuse access to the information you hold on me so I can check why I failed security questions - awful way to do business - it’s made me realise I stayed loyal for 20 years for nothing!
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Ann
(@missastraw) reported
@AskNationwide how do I order a new card if mine isn't working properly?
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🌸Rebecca🌸
(@_LimbalRings) reported
@AskNationwide Let us hope so because if my bank pays someone now in the next few working days and I go over my overdraft then you will be responsible for paying my additional bank charges. Not myself.
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Kirstie Edwards
(@kirst_j_edwards) reported
@AskNationwide This has taken us to the same phone line. We need help to get home to the uk. Please advise. We need to speak to somebody in the UK who can help and who answers the phone.
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Manchester Food Tourist 🐝
(@DanDohertyBlog) reported
So that’s the @AskNationwide flex plus and credit card accounts closing - their bad customer service made me realise there are better accounts - @VirginMoney account not only gives you a better insurance cover (travel/phone/tablets/AirPods etc) - but they also pay interest 👋
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Karen 💙
(@KzpKaren) reported
@AskNationwide why do I have to resort to Twitter to try to get a response and mortgage solution from you? Absolutely awful service from your customer resolution dept.