Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 11/19/2025 10:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (19%)

    Website (19%)

  3. Login (11%)

    Login (11%)

  4. Transactions (7%)

    Transactions (7%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Hengoed, Caerphilly County Borough, Wales

The most recent Nationwide outage reports came from the following cities: Ebbw Vale.

Loading map, please wait...
City Problem Type Report Time
United KingdomEbbw Vale Transfer
United KingdomCardiff Login
United KingdomCardiff Website
United KingdomPontypool Mobile App
United KingdomBargoed Login
United KingdomNewport Transactions

Community Discussion

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Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • 4yearsNoTrophy pruno penandes (@4yearsNoTrophy) reported

    @AskNationwide would you ever consider making an advert which isn't as cringe as ****?

  • Stuart_M_HST Stuart Maclean (@Stuart_M_HST) reported

    @AskNationwide Was bounced from a contact from my online login to Credit Cards. Now being told lines areclosed and I need to call back tomorrow. Having been on hold for nearly an hour this is very poor service.

  • jonboy_103 john littler (@jonboy_103) reported

    Hi @AskNationwide , I would like to give a special mention to Maria Pinheiro in your Visa Dispute team who restored my faith in your customer support network by going the extra mile to assist with my dispute. 👍👏👏

  • Solo_Mo Morag Malloy (@Solo_Mo) reported

    @AskNationwide hi, new customer here. I’ve just received a ‘telephone banking pass number’ I wasn’t expecting. Feeling overloaded with passcodes and numbers on different letters, can you pls advise all the different numbers I need so I can work out if I’ve received duplicates?

  • StevieRJackson Stevie Jackson (@StevieRJackson) reported

    @AskNationwide I got a new phone 3 days ago and ever since, when I’m trying to register/log into the mobile banking app it won’t let me. It keeps saying that you’re currently experiencing a technical problem. Is this the case? Thanks

  • TOMahony4 T O'Mahony (@TOMahony4) reported

    @AskNationwide when are we going to be able to recieve incoming payments? Yet again (4th time this yr). Your maintenance tinkering has caused me problems receiving funds.not happy at all.

  • emjanerx emily💫 (@emjanerx) reported

    @ignorance_dj @AskNationwide Been with them for almost 10 years, always fine until the last year. It’s been a problem every month. Payments not going in, but them allowing them out, putting you into an un arranged overdraft or occurring fee’s. Sadly, get used to it

  • DanielJFalconer Daniel Falconer (@DanielJFalconer) reported

    @AskNationwide Hi, trying to switch my bank account to a FlexDirect but keep getting an error message when I get to the Overdraft portion and it runs a soft check. Any idea why this may be?

  • boo08_sarah Sarah (@boo08_sarah) reported

    @AskNationwide My mum doesn't understand she has lack of capacity so is trying to remain independent with my support. All I wanted was someone to call her and run through security and check her account hasn't been fraudulently used. When I rung NatWest with same issue they were amazing.

  • happyberks I’m Elon Musk & so is my wife (@happyberks) reported

    @AskNationwide Are you still working through the interest rate increases for saving accounts please?