Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 03/24/2026 00:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (30%)

    Mobile App (30%)

  2. Login (30%)

    Login (30%)

  3. Website (23%)

    Website (23%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • LeeNugent Lee Nugent (@LeeNugent) reported

    @MCR0211 @AskNationwide Perhaps you might have said ‘during our issue we rejected some inbound payments, so we advise you check and if so (with our apologies) ask you payer to pay again’. That might have put some minds are rest. But you didn’t. You said it was my responsibility to check with payers bank

  • Richard00833879 Richard Parker (@Richard00833879) reported

    @AskNationwide @ann80marie Sorry doesn’t cover all these issues you keep having it doesn’t pay people’s bills or buy there food shop

  • Lianne01 Lianne Barber (@Lianne01) reported

    @AskNationwide Hi, is there also a problem with outgoing payments??

  • andybrooks69 Brooksy (@andybrooks69) reported

    @AskNationwide Are you a bot??? Everything clearly is not working normally!!!!!

  • andybrooks69 Brooksy (@andybrooks69) reported

    @AskNationwide So I have spoken to @NatWest_Help and have told them you are trying to blame them for your problem/errors. I have confirmation the money was paid into nationwide account and have a FP ref to confirm. Still not showing in my nationwide account though.

  • JeremyNaylorTV Jeremy Naylor (@JeremyNaylorTV) reported

    @AskNationwide Yesterday. I have called your customer office which is looking into this. But you should know I am a journalist looking into the problems NW has had on its systems.

  • obs_comp_mother OCDMother (@obs_comp_mother) reported

    @AskNationwide are payments still being queued to come in to accounts? We are still waiting on husband’s wages coming through which is a bit of an issue - it left his account yesterday.

  • BtcStonks Leaky Wallet (@BtcStonks) reported

    @AskNationwide Same lies everyday , its just nationwide customers are experiencing same issues weve had for 2 months.

  • GrahamWilson999 Graham Wilson (@GrahamWilson999) reported

    @AskNationwide This is nonsense. Firstly, 'some' members. I guess I've just been unlucky to be caught up in these issues the 3 times the system went down then? Rubbish excuses. As gig economy worker I'm living wage to wage. Have to wait 4-5 days to investigate as the money already sent to NW!!!

  • Richard00833879 Richard Parker (@Richard00833879) reported

    @AskNationwide It’s not good enough your the only building society or bank who keeps having this issue with payments every week or every two weeks and you cant expect customers to stay when there not getting there money on time just way out of order