Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?
Problems detected
Users are reporting problems related to: mobile app, website and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 31: Problems at Nationwide
Nationwide is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (39%)
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Website (24%)
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Login (18%)
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Transactions (14%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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David Henderson
(@DbaHenderson) reported
@AskNationwide making you aware your systems are having issues, can't transfer money on the app. Reinstalling make no difference.
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Dr. Troy Kaighin Astarte
(@tastarte) reported
@AskNationwide hi. Need help with current account switch. My date has been and gone with nothing from you. Accounts are opened but nothing switched and no bonus.
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Youngannie
(@ayoung140_ann) reported
@AskNationwide rubbish customer support.
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Matt Maunder
(@mattmaunder) reported
@KeighleyWest @AskNationwide @AskNationwide other people including myself are having the same issue. Please stop fobbing people off with canned responses and fix your back end systems.
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Susana P P
(@SusanaPP2) reported
@AskNationwide Done all that and again as a new customer I sm disappointed this is an issue
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Keighley West
(@KeighleyWest) reported
@AskNationwide I need to transfer between my accounts and it’s saying service issue 🤬🤬🤬
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Dr. Troy Kaighin Astarte
(@tastarte) reported
@AskNationwide I tried that and didn’t get a reply. Hard for me to use when I’m working during the day. Guess I’ll try again.
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Jackie L
(@JackieLidbetter) reported
@AskNationwide internet banking and app not working to transfer money between my own accounts or make a payment to someone else please look into this asap as bills will make me overdrawn if I can’t transfer today!
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Nicola hughes
(@mollysmummy007) reported
@AskNationwide you block my card and don’t bother to contact me when you suspect fraud! Just spent the last 40 minutes trying to sort it out and have been asked more questions than a Mastermind contestant. No apology, no decent service, shame on you.
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Keighley West
(@KeighleyWest) reported
@AskNationwide Mobile app. Funny how you never seem to know of any problems!! I need to get to my money!!