Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 02/10/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (27%)

    Login (27%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Melnatx Mel (@Melnatx) reported

    @JohnTho42150663 @SourTimes74 @AskNationwide My Monzo went down for about 15 mins but that was it haha

  • muskysman Glenn C (@muskysman) reported from Retford, England

    @AskNationwide have you got an eta as to when incoming payments issue should be resolved . As an IT head of service myself I would expect to keep customers up to day with an era for resolution. Do we expect to see any payments today into our accounts

  • Stuart__Miller Stuart (@Stuart__Miller) reported

    @AskNationwide do I have to try & send my outgoing payments now they are working? Or will it try again once the queue is cleared?

  • jiexika_xo j 🕊 (@jiexika_xo) reported

    @AskNationwide hi can u pls sort out ur incoming payments not working, payday is today but I currently I have 19p in my account and all my bills come out tomorrow thx love xxxxx

  • scrags32 Helen Adamon (@scrags32) reported

    @AskNationwide Once again a let down from nationwide - I am waiting on my wages the third time already this year it has been delayed, very poor show no wonder everyone is leaving you and moving elsewhere

  • sarah_1989 Sarah (@sarah_1989) reported

    @AskNationwide This better be fixed by tomorrow. I have had to borrow from family members as i can not access my fund to even do my food shopping and I have a baby of 3 month old. I have council tax due tomorrow and rent and if my wages are not able to be in my account I will not be happy

  • ChloeBe90685554 Chloe Bennett (@ChloeBe90685554) reported

    @AskNationwide my friend has tried to order me food I’ve not got any food in, she can’t get it because your system is down again! I’m also waiting for money to go into my account to get some food in and cannot get anything as it’s still not gone in!!! Absolute joke 😡

  • Syn0nymph 💬 (@Syn0nymph) reported

    @AskNationwide Mine & my partner's salaries both went in this morning without issue, DDs went out fine though there was a delay of 3 hours with some manual transfers to other accounts. Your tech guys need to look into why some inbound payments were unaffected but others were as a starting point

  • dbro25 Dale Bro (@dbro25) reported

    @AskNationwide Some queue this ! My money is in a queue how long is this queue ? Been waiting several hours now for my funds to arrive , very rarely I leave a complaint but this is poor service!

  • robatmtaviation MT AVIATION And LOGISTICS LTD (@robatmtaviation) reported

    @AskNationwide do you have any updates on when the service will be back to normal thanks