Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 02/10/2026 10:05

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (27%)

    Login (27%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • shirleyjones999 shirley jones (@shirleyjones999) reported

    @AskNationwide 2/2 She phoned 4.30pm to report it & was put thru to Homecare service that she doesn't have?? Told she has to make payment up front B4 you will even send anyone to check damage. Why does her building insurance not cover it? She's had to go & stay away tonight. Heavy rain tonight.

  • LongshotBarry Labour Scum (@LongshotBarry) reported

    @nugeei @AskNationwide There must be an issue nationwide mine is also not working please investigate

  • WayJoway Jo Way (@WayJoway) reported

    @AskNationwide hi I have a reoccurring payment to PlayStation on my account £6.99 neither of kids have a PlayStation anymore so can’t log in to see what’s going on I need to get it blocked, how do I do this please

  • essex2021_ Essexboi (@essex2021_) reported

    @PaulVix1990 @AskNationwide @68ron Seems it’s the beta. So hopefully nationwide will fix their flaw. As every other banks fine

  • Jessica88801971 JP (@Jessica88801971) reported

    @AskNationwide Waiting since the 3rd of Sept for my replacement credit card... Everytime i ask where it is.. Theres an issue.. Its now been raised with the financial ombudsman.. Hopefully more joy from them than @AskNationwide shocking service. False promises...Endless correspondence. Rubbish!

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide @zanesgaming_ Ahhh that’s me too … just installed it .. was working fine till I did that .. cheers .. was beginning to panic

  • nugeei ______ (@nugeei) reported

    @davejthorp @AskNationwide I was but i reverted back on iPad OS and its still not working

  • iain_byrne Iain 😷 💙 🇪🇺 (@iain_byrne) reported

    @AskNationwide Ipad Air iOS 15. Unable to login just get NW logo page then freezes. Need to restart or reinstall app then can login once or twice before same thing happens

  • iain_byrne Iain 😷 💙 🇪🇺 (@iain_byrne) reported

    @AskNationwide Always close completely. Spoke to one of your colleagues on Mon and they tried various things, nothing worked. Suggest I reformat but have seen reports of similar issues. Apple techs say it is the app.

  • shirleyjones999 shirley jones (@shirleyjones999) reported

    @AskNationwide 1/2 'Here to help? Please could you tell me why Nationwide's insurance service re buildings/contents have left my 88 yr old mum who lives alone, with water running thru her ceiling lights from the roof, bed soaked, very distressed saying you would send someone out but didn't?