Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Login (30%)
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Website (29%)
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Mobile App (27%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
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Nationwide Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Becca
(@beccabryant_) reported
@AskNationwide is it just transfers that's down or can you still make payments?
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James Mason
(@MrJamesMason) reported
@AskNationwide Payment attempted twice between 0720 & 0730 this morning and instantly returned. So upon checking service status on the Nationwide website & app at that time it said all services were working even this Twitter account was responding saying systems working.
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Big J
(@big_JAM7) reported
@AskNationwide Real helpful 4 days before Xmas. Barclays had a similar issue yesterday, they had it fixed within 30 mins.....makes you wonder if we are all with the right company
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🔥little miss daisy dom 😈
(@DaisyDom19) reported
@AskNationwide I expect to be compensated for your awful service today! Waiting for money to be in my account so I can do the Christmas food shop! If it’s not fixed by 5 I won’t be able to get it!!
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Joleigh Price
(@BbyJcpx) reported
@AskNationwide Will they be working through the night o get this resolved as this is becoming a joke and surely some compensation is in order?
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Big J
(@big_JAM7) reported
@_Syria_ @AskNationwide I'm disgusted by this. It's not even the fact there's an issue, it's the generic and uncaring response when u ask them about it. Really reconsidering my banking options right now
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SamanthaCKidd
(@ChicandSparkle1) reported
@i_am_rebecca_ju @AskNationwide Any update ? I’m still waiting for my money that I’ve transferred to my other bank (that has no problems) to clear! I’m now sat waiting stupidly not able to do as planned for today (Christmas stuff with family)…. With my money 😳 Maybe compensation is in order to your customers
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Lauren
(@LaurenC54053143) reported
@AskNationwide I take it that the direct debits I have due will not be paid because of this issue? Can I have some details on how to claim back late fees please? I'm also going to need something in writing for the missed payments that will show on my credit score.
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james snare
(@jamessnare77) reported
@AskNationwide when is the online money transfer system working again??been waiting all day
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SamanthaCKidd
(@ChicandSparkle1) reported
@AskNationwide @_Murtagh__ Any update ? I’m still waiting for my money that I’ve transferred to my other bank (that has no problems) to clear! I’m now sat waiting stupidly not able to do as planned for today (Christmas stuff with family)…. With my money 😳