Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 02/02/2026 16:15

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (28%)

    Login (28%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Woodlands86 Amy Smith (@Woodlands86) reported

    How many times now @AskNationwide do you have problems! Can’t transfer money between my own account it’s ridiculous the amount of issues there has been the past few weeks! Need to transfer money and can’t 😡 #nationwidebank

  • mch2010uk Mike Halton (@mch2010uk) reported

    @AskNationwide Hello. You're app isn't working, in fact it won't even load.

  • ClownSyndr0me Clown Syndr0me (@ClownSyndr0me) reported

    @AskNationwide any idea when I'll be able to access my accounts? I need my money 🤬

  • ClownSyndr0me Clown Syndr0me (@ClownSyndr0me) reported

    @AskNationwide @GemmaSherlock4 I haven't been able to for half an hour now either, and I really need to access my money before all the shops close for the night!

  • BenMHolloway BMH (@BenMHolloway) reported

    @AskNationwide is the app down? Can’t transfer between accounts

  • villanews11 Dan (@villanews11) reported

    @GemmaSherlock4 @AskNationwide I’ve been trying the last 20 mins I’m having the same issue

  • Gemmaebaird Gemma Baird (@Gemmaebaird) reported

    @AskNationwide Yes unfortunately I think your chat is broken as after many attempts unfortunately it won’t let me select an option or type

  • Gemmaebaird Gemma Baird (@Gemmaebaird) reported

    @AskNationwide Finally got it working only to be told to call tomorrow. I regret switching my current account SO much

  • ClaireHobby2 Claire Hobby (@ClaireHobby2) reported

    @Rachel_Coombs @AskNationwide For **** sake not again?!!!!!!

  • Aniseedvan Diane Evans (@Aniseedvan) reported

    @AskNationwide @giraffeonastick Come on here to say the same thing - won’t load, and the website is hanging when you press the login button. It’s not an app issue.