Nationwide down? Current status and problems in Hengoed, Caerphilly County Borough, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

• Login (30%)
• Mobile App (27%)
• Website (25%)
• Transactions (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported 7 seconds ago from Cardiff, Wales

  @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

• 
  Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported 8 minutes ago from Newport, Wales

  @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

• 
  Shane Andrews MBE (@gingio) reported 34 minutes ago from Cardiff, Wales

  @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

• 
  paul stevens (@paultimstevens) reported 40 minutes ago from Cardiff, Wales

  @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

• 
  Scott Poole (@ScottAPoole) reported 51 minutes ago from Cardiff, Wales

  @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Diane Lee (@GarnetLee) reported 1 minute ago

  @AskNationwide Your website says you are experiencing technical problems

• 
  jacktoresen (@jacktoresen1) reported 3 minutes ago

  @AskNationwide It just says 'invalid card number' which is impossible because all the info I've entered is 100% accurate

• 
  Alex (@TheRealAlexDan) reported 5 minutes ago

  @AskNationwide Oh no 😢 Can it be through the online banking or anything that may then filter down into the app? Or is it set as it is now? Thanks

• 
  Simon Brown (@simonbrown62) reported 6 minutes ago

  @AskNationwide A page on your website relating to the BoE’s base rate changes states “This change will affect some of our mortgages and savings accounts.” There’s information below this statement on mortgages, but nothing on savings accounts, which is confusing. Please explain?

• 
  my facts and opinions x (@scousegirlfacts) reported 9 minutes ago

  @AskNationwide can just leave customers in financially difficulty til Monday but they support the homeless? MAKE THIS MAKE SENSE RIGHT NOW

• 
  my facts and opinions x (@scousegirlfacts) reported 10 minutes ago

  @Shelter @AskNationwide If they don’t give me access back to my money they’ll be putting another customer in financial difficulty all because I sent my disabled brother money!!!!!!!!!!!!

• 
  Amber Southwell (@AmberSouthwell) reported 13 minutes ago

  @AskNationwide I made a payment from my NatWest current account into my Nationwide Help to Buy ISA. It is not showing in my ISA account, how long does this normally take?

• 
  my facts and opinions x (@scousegirlfacts) reported 16 minutes ago

  @AskNationwide No I won’t dm what’s a message going to do when your staff on the phones have already said because my accounts frozen that means you can’t give me my money that I’ve earned til Monday. Leaves me and my kids with **** all til Monday il be claiming compensation for this.

• 
  Keith Mason (@keithjmason) reported 16 minutes ago

  When a bank - let’s call them @AskNationwide is 18 (weekday) days behind in their bereavement / power of attorney services, you suspect they are prioritising profit over service.

• 
  Josie (@jtinkertaylor1) reported 18 minutes ago

  @AskNationwide What about blind, elderly people, what online service do you offer them.