Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (53%)
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Website (23%)
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Login (10%)
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Transactions (7%)
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Withdrawals (3%)
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Transfer (3%)
Community Discussion
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Nationwide Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Sophs
(@sofee_) reported
@jimmyb03 @AskNationwide @financialombuds Twitter suggests that nationwide may have rejected the payment during the outage. Utter **** tbh. I dont have the funds to cover the gap whilst bills come out before wages go in. I dont see why I should have to either. Thankfully we had enough plus overdraft to pay mortgage.
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EggFriedCheese
(@EggFriedCheese) reported
@AskNationwide Can't get through on the phone, was waiting earlier and got cut off, and now ringing doesn't even start the IVR. I've made other calls today with no issue.
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Hope
(@Hope50581960) reported
@AskNationwide Even international payments has problems as well guys!!! So unacceptable 😡😡😡!
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Hope
(@Hope50581960) reported
@AskNationwide I think the best thing to do shortly is go to another bank as soon as possible to avoid this type of issue again. Nationwide stopped us from having a great Christmas and new year in this horrible time with Covid pandemic 😭😭😭. Nationwide should give a minimum of £300 for this.
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Bezz
(@Bezzyboo_2) reported
@AskNationwide Hi, can anyone help with an order I put in back in November. Never arrived, and the company now won’t respond to me when I email them. There’s no number to call them.
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J
(@jimmyb03) reported
@AskNationwide Yes and I’ve provided u with it both over the phone and in branch. I’ve been given an inc number - but STILL u insist everything is working fine (branch confirmed not and showed an e-mail internal that says otherwise). Be transparent. And a timescale 4 my money @financialombuds
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J
(@jimmyb03) reported
@AskNationwide The sending bank have confirmed that the money has reached Nationwide. So where is it if not in my account? Why are you passing it to them to sort? The SO goes across like clock work each month. The 1 time it hits when you have a payment issue, it’s conveniently not ur fault? 🤥
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vikki currie
(@Vikki81Vikki) reported
@andrewI12974165 @AskNationwide You need to log I. To the internet bank on there website and download to a pdf file
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Santiago Jones
(@SantiagoJones) reported
@AskNationwide Then where are the many hundred of pounds which left @HSBC_UK (via a standing order that has been in place for a decade without issue) on the 3rd?
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John McFarlane
(@mcfar32) reported
@AskNationwide Still nothing concrete though really, aim too, should be, already checked with the sender and its left there account Jamie so I know the problem is Nationwide end