Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (44%)
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Website (23%)
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Login (18%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Keith Nason
(@Keith_Nason) reported
@AskNationwide I have had a reply from your complaints team but the reply was far from satisfactory. Shame you think it is acceptable to set a system that just cuts people off after waiting to be answered for 1 hour. Should have spent the time looking for a more customer focused organisation.
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sinisterfntsy
(@BullseyeOf) reported
@AskNationwide I cannot send anything to any of my payees even when I use my card reader it always says there’s no service availability. This has been irritating me for the past year or so. Is there anything or anyway to fix this!?
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Laura Rolph
(@Laura_coucill) reported
@MattAshman17 @AskNationwide Has this worked for you as my app still isn’t working?
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Cddk
(@insure_cddk) reported
@AskNationwide Ok. Is a card reader necessary if i want to pay someone new on internet banking? (Especially if im in another country and i dont have access to one), am i able to use other security details to make a payment?
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Matt Ashman
(@MattAshman17) reported
@AskNationwide is there a problem with your banking app? It has suddenly, and annoyingly, stopped working on my phone. I’m running iOS 15.1
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John Sellwood
(@10fun) reported
@AskNationwide You give yourselves 3 weeks to pick up the phone to someone with a complaint?? Don’t strain anything trying to help….
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SNPOKEMON
(@Snpokemon09) reported
@AskNationwide I’ve got a duplicate debit on my statement - same company same amount. I’m aware there was an issue affecting a small number of customers. How do I get this sorted?
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𝕍𝕚𝕔𝕜𝕚 𝕊.
(@vix_2012) reported
@AskNationwide Finally got a response… there are issues with loan repayments on that day and your IT are looking into it but I still have no idea when it might be resolved, I’m finding the whole situation worrying as I can’t stop other payments eating into the funds allocated to pay it.
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Joe Tiedeman
(@milkyjoseph) reported
from
Cheltenham, England
@MattAshman17 @AskNationwide I believe they have code which makes the app only work on GA releases, any developer or public betas just don’t work, on purpose. The stock response is simply that they don’t support beta releases. 😔
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Matthew
(@MatthewHuntxr) reported
@AskNationwide Hi Emma, tried that and unfortunately it still won’t go through advising it is a technical problem?