Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 01/12/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (24%)

    Website (24%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ChasQbe Chas Ruler Qbe (@ChasQbe) reported

    @MelBradley79 @AskNationwide Always think ahead, prepare for the worst, years ago people had problems and no Twitter..............we resolved them.

  • The_Marques_Man The Marques Man (@The_Marques_Man) reported

    @AskNationwide Your phone lines are down so would appreciate some help... I'm flying to Aberdeen tomorrow to collect a car which will require a bank transfer. Will this be affected by the current outage? Thanks.

  • chelsealittle23 Chelsea Little (@chelsealittle23) reported

    @JodanaSandyXx @AskNationwide I’m the same 5 kids,pregnant,no electric on 3percent battery ,no family and no emergency funds I’m heart broken this is ridiculous!

  • Pentreglaw Paula Roberts (@Pentreglaw) reported

    @AskNationwide Your banking app tells me that I have a payment issue. No incoming or outgoing payment are being processed. What can i do to remedy this?

  • KarenG4133 Karen (@KarenG4133) reported

    @AskNationwide when will the payments issue be sorted?

  • joelmckeeverr Joel (@joelmckeeverr) reported

    @AskNationwide when you sorting this mess out? Literally can’t feed my child, get to work or sort Christmas out. What the actual ****?!

  • Kelly_Jackson88 Kelly Jackson | It’s More Fun In Your 30s (@Kelly_Jackson88) reported

    @AskNationwide @Roxysfootbitch You are not working hard to resolve it though, it’s been down all day

  • RachaelGosbee Rachael Gosbee (@RachaelGosbee) reported

    @AskNationwide @PhilipSimons18 How long until you are expecting the issues to be resolved? I was paid today and still can’t see it in my account ..

  • siofwolves Si (@siofwolves) reported

    @AskNationwide I am waiting for a transfer I made this morning to come through so I can pay my rent which is causing issues off my landlord. I will be emptying and closing my account at the first instance.

  • EdHemper Ya Dad Smokes Spice (@EdHemper) reported

    @C_Chrltn @AskNationwide The link tells you **** all about the problem