Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (37%)
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Website (26%)
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Login (25%)
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Transactions (9%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
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Nationwide Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Matthews
(@BenMatt69797182) reported
@AskNationwide No, I dont have access to a land line. Can you give me an email?
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Leigh
(@lpjks) reported
@AskNationwide are your payment processing experiencing problems - I have transferred across by monthly amount and it hasn’t credit my account taking me overdrawn. Thx
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James Somerset
(@JSomersetActor) reported
@RichGreenArena @AskNationwide It’s started working again now for me
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Julie Lunk
(@JulieLunk2) reported
@AskNationwide @laurence_dh Oh dear, they really don’t know what they’re doing, do they? Was a Nationwide customer since 2017, but opened an account with Lloyds International this week and won’t miss Nationwide one bit.
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Michael Hubbard
(@yeoldemother) reported
@AskNationwide It’d be great if a message to that effect could be pushed out to the app and website, rather than no communication letting customers think there’s been fraud!
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LifeLexus
(@HarryGoss6) reported
@AskNationwide is there a problem with transfers at the moment? sent money out to my savings account but it has yet to still appear in it? this delay only seems to happen with standing orders, if I do it manually, it goes through instantly.
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William McFadyen
(@WillDog1210) reported
@AskNationwide Hi Nathan I’m very aware how to setup payees but the problem for me is I have a Chip and Signature card (that does not require my pin), and so how would I setup a payee without the need for a card reader
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Jules
(@Jules_Wiltshire) reported
@AskNationwide That's what I thought and it worrying to see this as many young people are not bothering to save or go for a help to buy ISA.
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Paula Hunt
(@Huntpl) reported
@AskNationwide Hi Pauline, it allows me to login but says access to accounts isn’t available. I have a screen shot that I can message. Thanks
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Steve McGill
(@mcgills2511) reported
@AskNationwide Without doubt the worst online customer service ever. After 40 mins in an online chat the resolution is for me to phone the UK from SA. #arseholes #wasteofspace