Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 02/08/2026 08:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (28%)

    Login (28%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • pauldevine1986 Joycey (@pauldevine1986) reported

    @AskNationwide whats the situation regarding payments going over this period is there gonna be a longer delay until a working day

  • hannahl_dawson Hannah Dawson (@hannahl_dawson) reported

    @AskNationwide Hi, my parents have insurance with you and have been loyal customers. They have been without heating for days due to a burst pipe and are getting ill - they are getting nothing from your customer service staff

  • colleyd05 Dennis Colley (@colleyd05) reported

    @AskNationwide Hi Lauren, their website stated 5 to 7 days.

  • Schroedinger99 Dr Mike Ward - @Schroedinger99@social.anoxinon.de (@Schroedinger99) reported

    @AskNationwide your banking website fails in Chrome but works in Edge (when trying to submit "Respond" data using card reader).

  • feprice25659765 feprice (@feprice25659765) reported

    Worst customer services ever from @lifestyleservicesgroup @AskNationwide should be questioning their service provider for mobile phone cover. Shocking. Missing air pods. No accountability and shoddy phone repair aswell.

  • nigerianfaucet Cian (@nigerianfaucet) reported

    @AskNationwide Opened January 2020, it’s a help-to-buy ISA.

  • SandraK53553273 Sandra Kerr (@SandraK53553273) reported

    @AskNationwide Thanks Emi I'll do that. I have raised a complaint already with AA but it can take up to 8 weeks for a response. Doesn't help while I have no car. I'm not interested in an apology from them. I just need a car.

  • GrahamSkinner77 Graham Skinner (@GrahamSkinner77) reported

    @AskNationwide Tried option 2 and they can’t help, they deal with ‘credit’ cards, this card it a visa ‘debit’…

  • SharonWakefie15 Sharon Wakefield (@SharonWakefie15) reported

    @AskNationwide I’ve already logged a complaint 7 days ago to disputes who said I would get a response in 3-5 days but because I didn’t get a response from you I’ve tried phoning disputes but Andy at disputes keeps putting the phone down after a 30 minute call queue it’s a debit card.

  • GrahamSkinner77 Graham Skinner (@GrahamSkinner77) reported

    @AskNationwide I have the issue resolved but not the way you recommended, when I tried your method I was told the office was closed until tomorrow morning. Like I said, it’s all sorted now. Thanks