Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (42%)
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Website (23%)
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Login (19%)
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Transactions (12%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
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Nationwide Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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CJ
(@JonesTheSteam72) reported
@AskNationwide Your current account switch website is broken, not progressing from the eligibility page, two PCs, same issue
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Anna M
(@JosiePixie) reported
@AskNationwide Yes it’s a mortgage application. They don’t give updates. They just ask for more info then reset SLA clock to 5 days. They wait another 5 days then ask for more info and reset SLA clock again. The latest SLA clock reset is for an IT fault! Nobody willing to help there?
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JaneMeneely
(@JaneMeneely) reported
@AskNationwide It appears to be working now. It let me log out & then log in again…fingers crossed!
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Kath Frodsham 💙
(@kathf19) reported
@AskNationwide The only way we can arrange the service we need is via phone, but we can’t get through on phone. Is this @AskNationwide way of not giving us our money?? Really not impressed
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Anthony Lloyd
(@anthonytdlloyd) reported
@AskNationwide can't log into the app says we're experiencing technical problem
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NickRoyle
(@NickRoyle4) reported
@AskNationwide Please also feedback it would be nice if your bereavement team didn't hang up on customer calls and also be educated that the post doesn't take 5 working days.
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Vicky Riley
(@mobius_miss) reported
We had our @AskNationwide complaint upheld, and then our morrgage offer finally came through. A reduced purchase price has now resulted in the original error repeating itself. 6 phone calls, many "escalations" 5 days later we're no further on. Avoid Nationwide mortgages like C-19
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David Wooldridge
(@ThatDaveW) reported
from
Worcestershire, England
Wow! @AskNationwide your phone customer service is completely unacceptable.
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Seann Crowe
(@CroweSeann) reported
@AskNationwide Hi there . My vehicle is broken down and I need it recovered to the main dealer . Your breakdown partners are advising any thing over 10 miles I will have to pay ? This is disappointing when I am paying for a supposedly premium service . ...
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Mary-Elizabeth
(@Mary_Harvey) reported
from
Margate, England
@AskNationwide I can rephrase. My card was blocked because you suspected a breach in security; I now have to wait 5 working days for a new one. I have no means of paying for anything. Do you always leave customers high and dry so readily?