Nationwide down? Current status and problems in Hengoed, Caerphilly County Borough, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

• Login (29%)
• Website (26%)
• Mobile App (26%)
• Transactions (12%)
• Transfer (6%)
• Withdrawals (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported 4 minutes ago from Newport, Wales

  @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

• 
  Scott Poole (@ScottAPoole) reported 43 minutes ago from Cardiff, Wales

  @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

• 
  Shane Andrews MBE (@gingio) reported 46 minutes ago from Cardiff, Wales

  @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

• 
  paul stevens (@paultimstevens) reported 47 minutes ago from Cardiff, Wales

  @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Leanne Happy (@Leelabelle) reported 27 seconds ago

  @staciiee_x @AskNationwide My balance isn’t updating on the app either, so I think the problem is their end.

• 
  Lakes Aroma (@lakes_aroma) reported 57 seconds ago

  @AskNationwide account balance on the app not updating is it just me or is their an issue ?

• 
  Mrs Linda Parks (@lindaparks71) reported 2 minutes ago

  @AskNationwide hi... When will the issue of pending transactions not showing on my account be resolved?

• 
  nicola w (@nicwil75) reported 3 minutes ago

  @AskNationwide are you having slow payments again? Standing order made first thing to me still Not arrived.

• 
  Antony Brister (@AntonyBrister) reported 5 minutes ago

  @AskNationwide hi. Who would like to contact me to help track down the phone operator who has just been disgustingly rude to my wife on the phone? Just wanted to ustand why our app or web has stopped showing our current account after years of it being visible. Wait to hear.

• 
  Joe McNally (@_JoeMac86) reported 12 minutes ago

  @AskNationwide hi is your app working properly? I have a few things that should have came up pending, but hasn’t changed? Usually updates straight away

• 
  karen (@bethalan) reported 17 minutes ago

  Just tried my bank card abroad and spoke with Rita at customer services for #nationwidebuildingsociety @AskNationwide who has informed me there are problems just in case anyone else is having issues

• 
  Stacey Oliver (@staciiee_x) reported 17 minutes ago

  @AskNationwide Ex partner set up a standing order to pay me money but it’s not gone in. Not sure if there is a problem with nationwide Receiving money or he has cancelled child maintenance

• 
  Sophia (@sophiadavis92) reported 17 minutes ago

  @AskNationwide is there a problem with direct debits because as well as not being able to see anything pending from today. I had a direct debit due on 15th which has not gone out today

• 
  Antony Brister (@AntonyBrister) reported 20 minutes ago

  @AskNationwide What do you class as securely? My wife rang this morning.. went through the security checks.. staff can’t help and worse still didn’t seem to understand why their response was not good enough or made sense.