Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 03/09/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (37%)

    Mobile App (37%)

  2. Website (26%)

    Website (26%)

  3. Login (25%)

    Login (25%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • fitzy89 Robert Fitzgerald (@fitzy89) reported

    @AskNationwide Hi, do you have an ETA for the payments issue to be resolved?

  • Cozza1979 Donna Corris (@Cozza1979) reported

    @AskNationwide Been waiting for money all day, this had caused me major financial issues , it’s unacceptable it’s not the first time this has happened, maybe update your system and move into the modern age without card readers!

  • SpenRead SpenRead (@SpenRead) reported

    @AskNationwide Lost 2 hours at work last week sorting out one of your problems now I can’t access my wages 4 days before Xmas . Been with you for 37 years never had a problem what’s going on now

  • NadineKmccann Nadine Mccann (@NadineKmccann) reported

    @AskNationwide So I am unable to pay my rent due to this error! Are you going to provide compensation or explain to my landlord why I can’t pay!!!

  • AmirahKukan amirah kukan (@AmirahKukan) reported

    @Yourgirlkimbo @AskNationwide Its waiting in some limbo hell in some god forsaken dungeon of a basement in some old ruin of a nationwide branch until the fools fix the issue I would imagine. I'm so sorry 4 u. I'm sorry 4 my mom . I'm sorry for every nationwide customer

  • carter_501 c. (@carter_501) reported

    @AskNationwide is there an update to the service issue we are having today I couldn’t get paid my wages just before Christmas , is there a time scale update as this will affect my Christmas

  • __TC___ T (@__TC___) reported

    @AskNationwide @caitlin_tanase Instead of fobbing people off with a link to the same error message on the log in page, fix the problem. Some of us are without heating in 0 degree weather because we cannot get to wages / payments that we STILL havent recieved. Not good enough

  • xReenyx Shireen (@xReenyx) reported

    Lets hope @AskNationwide sort this problem ASAP because its payday tomorrow and i need that ****

  • AmirahKukan amirah kukan (@AmirahKukan) reported

    @Staceym27786568 @SuperWidzy2 @AskNationwide What upsets me is this has been an issue since this morning. My sister sent money at 2pm. I would have stopped her if I knew and told her to pay pal instead! Yet they let us know what's happening at 6??! Its just BS!!

  • dawnbrown04 dawn bown (@dawnbrown04) reported

    @TwunkWoop @sk94372333 @AskNationwide Mine still saying payment issues too