Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 01/30/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Login (29%)

    Login (29%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • OmegaRe98998914 Omega Red (@OmegaRe98998914) reported

    @Keir_Starmer @AskNationwide @Heidi_Labour You're going to freeze energy bills. Newsflash, hotshot, they're already too high. People can't afford them. Freezing them isn't the way to handle this. You're just playing at being a party leader. Stand down and let a real leader take over. You liar

  • StuartS34779380 Stuart Smith (@StuartS34779380) reported

    @Keir_Starmer @AskNationwide @Heidi_Labour It would help a tiny bit if Nationwide offered decent savings interest rates on those fortune to have savings.

  • Samanfaa_xo Samantha Ives (@Samanfaa_xo) reported

    @AskNationwide is there a problem with payments? Someone transferred money to me from their nationwide over an hour ago and it’s still not in my account?

  • DavidPo98288375 David Pope (@DavidPo98288375) reported

    @Keir_Starmer @AskNationwide @Heidi_Labour Did they Ask the he/him she/her/them for help ?

  • TCraig70 Witcher70 💙🇺🇦💛 (@TCraig70) reported

    @Keir_Starmer @AskNationwide @Heidi_Labour There must be something you can do to recall Parliament, another Vote of no confidence? Collab with all other UK parties to get it passed without Tory support ?

  • yorkshiregirl91 P (@yorkshiregirl91) reported

    @Keir_Starmer @AskNationwide @Heidi_Labour I’m shocked! People go to bank asking for financial help!

  • miktrinh mtrinh (@miktrinh) reported

    @AskNationwide standard Window laptop with Opera browser, surely website nowaday shouldn't be hardware or browser dependent. Thanks

  • RevBluesSusie Revolution Blues 🥀 #WeAreMany (@RevBluesSusie) reported

    @Keir_Starmer @AskNationwide @Heidi_Labour Just commit to nationalising! Yours is a very short term fix - and not even a good one - to a much longer-term problem. Instead of £29 billion to energy companies why not give that money directly to households? Or, again, nationalise ffs!

  • GaryBal81230806 Gary Baldwin (@GaryBal81230806) reported

    @Keir_Starmer @AskNationwide @Heidi_Labour How does nationalising help? Any losses incurred by the industry falls on the tax payer ,us the consumer

  • LightingMark Mark Smithers (@LightingMark) reported

    @Keir_Starmer @AskNationwide @Heidi_Labour .. but cost taxpayers £3500 every six months to support the profits of large corporations 👍