Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (35%)
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Website (24%)
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Login (19%)
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Transactions (14%)
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Transfer (5%)
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Withdrawals (3%)
Community Discussion
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Nationwide Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Dawson
(@LeeDawson20) reported
@AskNationwide My prime issue is getting the charges back.
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ToonTastic
(@toontastic) reported
@AskNationwide closed my Nationwide mortgage account last Thursday but you've taken a full mortgage payment off me today (account no longer exists when I access on the app) can you help me get an immediate refund please as your phonelines are never ending queues
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Joe
(@JoeG1884) reported
@AskNationwide Phil- You’re a waste of time. It’s the same every time you call up. You’re chat bot is just as bad. The worse bank for customer service.
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Paul McQuillan
(@paul_mcquillan) reported
@AskNationwide I've sent it all to the Nationwide Fraud Support Team, 14 weeks ago, they could give you the details.
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Tim T
(@Cretophile) reported
@AskNationwide I went to my local NWide office to sort the online problems. Couldn’t help notice shortage of staff, only one dealing with customers, the other dealing with post regardless of growing queue.
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Cpfcdazzler
(@Cpfcdazzler86) reported
@AskNationwide No I paid my Barclaycard credit card using my nationwide current account and due to their app being broken they’ve taken the payment 3 times. They’ve now said they can’t cancel it their end and I need to speak to you guys. 😫
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A-M
(@am_wareham) reported
@AskNationwide is there a problem with the app this morning?
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Paul McQuillan
(@paul_mcquillan) reported
@AskNationwide In that 14 weeks, that same fraudster has defrauded two more people that I am aware of. Time for Nationwide to update its 'promise'. I trying to resolve this with the help of police, but Nationwide have not done a thing.
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Joe
(@JoeG1884) reported
@AskNationwide your customer service is a shambles. On hold for half an hour just to move a direct debit. Get with the times..
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Paul Mackenzie Ross 🇺🇦
(@pmross) reported
from
Aldershot, England
Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.