Nationwide status: access issues and outage reports
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.
- The most common problems reported in this area mention Login.
- Login (100%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hengoed, Wales
The most recent Nationwide outage reports came from the following cities: Newport, Caerphilly, and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Login | 22 days ago |
|
Caerphilly
|
Login | 27 days ago |
|
Cardiff
|
Website | 1 month ago |
|
Blackwood
|
Login | 2 months ago |
|
Ebbw Vale
|
Transfer | 10 months ago |
|
Cardiff
|
Login | 1 year ago |
Community Discussion
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Nationwide Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Ahmd othman πΈπ© π¬π§ (@AhmdOsmanx) reported from Newport, Wales@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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Scott Poole (@ScottAPoole) reported from Cardiff, Wales@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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Shane Andrews MBE (@gingio) reported from Cardiff, Wales@AskNationwide how long is the delayed payment issue likely to go on for? Iβve transferred money this morning and itβs still not arrived in to the account.
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Benjamin Hartrey (@benj8min) reported from Cardiff, WalesI've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
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paul stevens (@paultimstevens) reported from Cardiff, Wales@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I canβt find the code can you help please
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LJ Banbury πΊπ¦β½οΈππ΄ββοΈπΆππβοΈ (@banners63) reported from Cardiff, Wales@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Bills (@shellbills) reported@AskNationwide is there an issue with incomingand outgoing payments waiting for money to go in
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Mr Joshua (@MrMrJoshua) reported@AskNationwide Failure to Address My Needs as a Vulnerable Customer β 5 Months of Inadequate Service and Generic Responses.
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SECURE UK (mark coyle) (@SECUREUK2025) reported@marcusmark2019 very bad customer service then... disgusting behaviour from @AskNationwide
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Steve Hammal (@hammal6474) reported@AskNationwide I will, thanks. The manager in question needs to be removed from any customer facing role if persecuting old and vulnerable people is what she classes as doing her job π€¬π€¬π€¬
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Chris Hicks (@hicks_chris) reported@AskNationwide how do you access your exclusive online bond after itβs been opened if you bank with Virgin and not nationwide?
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Frazer Grant (@financefraz) reported@AshDavidsonUK @AskNationwide Thats awful!! did you complain?
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Jenny Reader (@Mioewing) reported@AskNationwide You are impossible to contact. I get knocked out of chat and don't get a call back. You have my instructions but haven't acted.
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Mighty Claret (@Mickbfc76) reported@AskNationwide As a customer for over 15 years I'm gutted (again) that I'm not part of the fair sharer. Every time is a sad moment. Don't know what I'm doing wrong to miss such privileges even though I've been on your website to check
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ππππ (@Elle2London) reportedI bank with them and in the 9 years Iβve been with them Iβve never received one kobo from them. @AskNationwide youβve broken our bond ππ
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the pompey pope (@thePompeyPope) reported@AskNationwide 35 mins into a web chat.Nothing so far except the answer to someone else's query. 27 mins into phone queue . Have some questions to be answered before I can start application for joint account. Perhaps I'll go elsewhere. Terrible service