Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 12/16/2025 06:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • gazeames1 Gareth Eames (@gazeames1) reported

    @JasontjBaker @AskNationwide Or just save for a rainy day , it’s obviously a technical issue lol

  • lovejmatic That girl Jemz (@lovejmatic) reported

    @AskNationwide @PaigeTa99826009 Update your website then????? 😤

  • KateBHA Kate (@KateBHA) reported

    @MelBradley79 @AskNationwide Hi, I’ve just seen your tweet - I don’t know how it works putting money on gas and electricity as I pay by direct debit, but is there a way I could help put leccy or gas on to get you through tonight?

  • Adrenalin_Dj Adrenalin (@Adrenalin_Dj) reported

    @AskNationwide hi my partners account is now minus £51 as a payment has gone out, but I had transferred money to it today to cover it but didn’t show, what happens if this isn’t fixed by tomorrow? Surely there will not be any charges on this as this is a tech issue

  • PhilipSimons18 Phil up my stocking Simons 🎄 (@PhilipSimons18) reported

    @MelBradley79 @AskNationwide To be honest, I have always found the employees helpful and pleasant. I imagine today has been tough for them too. Still, I can't help but feel more for people like yourself. And, I have to say, I am wondering about pay i am supposed to get tomorrow.

  • LordClutters LordClutters (@LordClutters) reported

    @AskNationwide Im sure you have a lame poem about not getting stressed despite you leaving us bereft of payments both in and out. I’ve been with you for years, recommended you, and yet today your response is worse than virgin media - the benchmark of **** service. #disgraceful

  • moodyfrenchman J. (@moodyfrenchman) reported

    @AskNationwide No update, no plan, no communication, no one to respond on chat or on the phone, no access to money, no ability to pay bills, credit rating will go down, fees will stack up… A JOKE. Are you having wine and cheese in the garden or what?!

  • craigaitken70 Craig Aitken (@craigaitken70) reported

    @The_Tman10 @AskNationwide My app been ok today. they used to have issues all the time. but to be fair to them, they have sorted them out in the last 2 years or so. make sure you put a complaint in, banks usually pay some compensation on complaints.

  • bubblincum BUBBLINCUM (@bubblincum) reported

    @AskNationwide I’m not happy with the service you’re providing on this. You need to make this right or I’m openi g another account else where.

  • baggers_jack Jack baggers (@baggers_jack) reported

    @AskNationwide Well can we get a timeframe on when the issue will get resolved as I (and sure many others) am waiting to receive a payment?... You absolute ******* **** bank.