Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 03/18/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Login (31%)

    Login (31%)

  2. Mobile App (30%)

    Mobile App (30%)

  3. Website (25%)

    Website (25%)

  4. Transactions (10%)

    Transactions (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • KayleighGJoyce Kayleigh Joyce (@KayleighGJoyce) reported

    @AskNationwide tried to send a payment out of my Nationwide to my @RBS_Help account and it hasnt credited! Normally its straightaway as i did it this morning fine now its not crediting at all?!?! Clearly a bloody payment issue going on and you cba to look into it -.-

  • McglynnDermot Dermot McGlynn (@McglynnDermot) reported

    @AskNationwide Kayleigh. I understand U are trying but seeing as Joe has been fully briefed on the issues my family have had, & done nothing but have had people tell me that it's not Nationwide that's to blame , when it's their chosen agent that's causing it. I'm just letting everybody know

  • Driver4hire1 S (@Driver4hire1) reported

    @BeccyWoodTV @nickowen Just been told that in 2022 money from a @AskNationwide matured bond can't be transferred electronically But has to come in a cheque, (written with a quill?), that only Head Office can issue Employees in other banks thought this daft

  • McglynnDermot Dermot McGlynn (@McglynnDermot) reported

    @AskNationwide Rebecca Nairpour sent me a insulting email telling me that everyone did their best & my sons/wife's issues were unknown to Nationwide. I sent back a timeline of our experience & to me, she decided to walk away. Just like Joe. Been with Nationwide 25+ years. Shame on U Nationwide

  • RunnerVi vi_runner (@RunnerVi) reported

    @AskNationwide what's wrong with your app? It's not working and hasn't been since yesterday

  • itsclaireslife claire worrall (@itsclaireslife) reported

    @AskNationwide are you having issues with payment transfer again ?

  • QUEENCECI7 CECILIA MWENDA (@QUEENCECI7) reported

    @AskNationwide Another service delivery failure by nationwide. Do you know the impacts/ effects you cause on someone's wellbeing? Failed to authorize the transaction causing the child to be stranded in a foreign country. The after withholding the funds

  • StaceyF_81 StaceyF_81 🇺🇦 (@StaceyF_81) reported

    @AskNationwide Morning - can I check if there is an issue with the app this morning? I can't get it to load. Thanks.

  • MelBradley79 Melanie Bradley (@MelBradley79) reported

    @AskNationwide I take it there is a problem with faster payments again? But you are not warning people?

  • jaystocky Jamie (@jaystocky) reported

    @AskNationwide Just tried signing in on my partners phone and same error.