Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (35%)
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Login (28%)
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Website (26%)
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Transactions (9%)
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Transfer (2%)
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Withdrawals (1%)
Community Discussion
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Nationwide Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Libby TOMAS
(@TomasLibby) reported
@AskNationwide Well you could help by answering client's questions and giving them the correct information. Your customer services team are sorely lacking in skills. Yet again another epic fail by Nationwide. Abysmal company.
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Libby TOMAS
(@TomasLibby) reported
Sterling service, not from @AskNationwide who cannot give clients the correct telephone number to deal with their disputes and hide behind a typed messaging service. Do not bank with Nationwide. Unprofessional, untrained dimwits.
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LocalHero
(@LocalHero13) reported
@AskNationwide @scribblevurt I'm having same issue. Not receiving the text message to authenticate my login. Also with Vodafone.
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Miles Weaver
(@Weavermiles) reported
@AskNationwide Mortgages, still could have said me 8 mins of dangling. Not a helpful customer experience for what is quite trivial. The bots gone to sleep too.
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Libby TOMAS
(@TomasLibby) reported
@AskNationwide "We cannot access your information of f the back of a tweet for security reasons, that is why. If you continue to spam us we will sadly have no choice but to block you when we obviously would prefer to try and help you. Karen"
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Glenn Spencer
(@GlennSp39701968) reported
@AskNationwide Thanks Ashley, I know that , just wondered when I’d find out if I am eligible for the £100. Also the app on my iPad doesn’t load to the login page on some days, I have to close it and reinstall.working on my phone though. Glenn
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Libby TOMAS
(@TomasLibby) reported
@AskNationwide Further lack of customer service and understanding from Nationwide. 0/10 for your customer service skill. #trainingneededforyouremployees
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Mandy Pike
(@Mandymoomoo01) reported
@AskNationwide Thank you so much. Very appreciated. I popped in earlier and they said someone was due in but I think it needs more attention as it only ever seems to be a temporary fix (it has been on and off (more on) for a good few months after being ‘fixed’ before) 🤞🏼
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spudedwards11
(@spudedwards11) reported
Shocking service and negligent security from @AskNationwide! 13 days and still no response! You would think they would take a customers security seriously. Obviously not. Awful!
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Libby TOMAS
(@TomasLibby) reported
@AskNationwide So your lack of contacting the customer you now threaten to block us. Clearly cannot ring clients back that they resort to threats when lack of client care is beyond you.