Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 02/23/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (34%)

    Mobile App (34%)

  2. Login (28%)

    Login (28%)

  3. Website (26%)

    Website (26%)

  4. Transactions (8%)

    Transactions (8%)

  5. Transfer (2%)

    Transfer (2%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

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Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • BarryChocolate Barry Bullas MBE (@BarryChocolate) reported

    @AskNationwide do you only issue visa credit cards or can you request a master card? (Need a credit card I can use with Amazon)

  • Liamjtarr Liam (@Liamjtarr) reported

    @AskNationwide Ask your manager to call me asap please. Ive wasted hours of time calling your customer service team. What sort of customer service team cant speak to the general public?

  • garyfish76 Gary Fisher (@garyfish76) reported

    @AskNationwide Thanks so much for doing NOTHING to fix the £3000 you have lost in your system. You even say you have received it but its not in my account and the details are 100% correct. 4 weeks now and I have no money!

  • CalzoMate Callum (@CalzoMate) reported

    @AskNationwide @Richardson72R Yeah same issue here

  • RobHealiss Rob Healiss (@RobHealiss) reported

    @AskNationwide Hello, I reported my card as lost on Saturday night when the machine swallowed it up but I'm still waiting for my new one to arrive and starting to worry it won't be hear by the weekend when I will need it 😭 can you help?

  • Wallis66Mark Mark Wallis (@Wallis66Mark) reported

    @AskNationwide Spoke to customer services and they can’t continue my 0% on my current Nationwide credit card so I will take my business elsewhere to another 0% offer . Thanks

  • RobHealiss Rob Healiss (@RobHealiss) reported

    @AskNationwide Thanks for the speedy response - if it doesn't arrive tomorrow, which will be the 5th working day, is there anything I can do?

  • JoeHart2020 Joe Hart (@JoeHart2020) reported

    @AskNationwide Really need to access my FlexOne & FlexOnlineSaver accounts, Christmas presents I gotta buy here before Christmas delivery deadline ! 😩 Any idea why both accounts are showing as ‘infomation can’t be displayed at this time’

  • oftenpure OftenPure (@oftenpure) reported

    @AskNationwide I had a flex account which I switched to starling then I made a flex direct account and the app and website still show I've been a member for 4 months so does that mean when I switch my barclays account I'll get £100 or £125?

  • BtcStonks Leaky Wallet (@BtcStonks) reported

    Dailey reminder that nationwide @AskNationwide treat their customers like **** , tell ypur director to repsond to his emails and stop been a coward. Disgustung treatment again i urge eveyone to close their nationwide account. #nationwidetheives