Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 01/22/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • SamanthaFleet2 Samantha Fleet (@SamanthaFleet2) reported

    @AskNationwide Why is online not sending me my one time code to lock on, it was the same yesterday. Never had a problem before.

  • theabdulML Abdul Muhaymin (@theabdulML) reported

    @AskNationwide Ok thanks. I want to make you aware that this happens via the app and the website!

  • _Elrich_ Elrich 🤠 (@_Elrich_) reported

    @AskNationwide “There has been a problem. The transactions has not been completed. We are unable to process this request. Please try again later”

  • JTAH_1990 Joseph Harrison (@JTAH_1990) reported

    @AskNationwide Hi there, is there reason the contactless feature should stop working? I have been unable to use it. My account has funds in it so it doesn’t make any sense. It’s a real inconvenience. Thanks, Joseph

  • andreivais andrei vais (@andreivais) reported

    @AskNationwide morning. your new website looks good although the fonts don't display sharp enough in Google Chrome v91 on my Windows 10. Fonts look a lot sharper on my mobile. Also it seems that your House price index calculator is broken when looking at region or by postcode 👎

  • rhysmcd1882 Rhys McDonald (@rhysmcd1882) reported

    @AskNationwide actually about to loose it, would someone clearly like to explain why I cannot use my card, not make any transfers and why my card isn't even showing up on the Freeze Card Section of the App. I cannot even sign in online either!

  • bev_a bev acreman (@bev_a) reported

    @AskNationwide Hi Jo - the main number on your website. When it asked you to hold to speak to someone it redirects you to a message saying “can’t due to COVID”.

  • Andybedfordblue Andy Sexton (@Andybedfordblue) reported from Bedford, England

    @AskNationwide why is your service so poor, I spend ages trying to get through then you cut me off !

  • theabdulML Abdul Muhaymin (@theabdulML) reported

    @AskNationwide My post code? I’d prefer it if you addressed my query. I’ve just logged on via the website. It says I can transfer money to those that I’ve paid before without a card reader. In reality it won’t allow me to do so. Do you have a phone number where I can speak to someone right now?

  • bev_a bev acreman (@bev_a) reported

    @AskNationwide Perhaps you can give me an email address or chat link for my charity ac enquiry re online access