Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 01/02/2026 13:45

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • gemmzy Gemma Lewis (@gemmzy) reported

    @AskNationwide Have just tried that as I didn't realise you could and still get the technical error message. From looking at other tweets and reviews seems other people are having issues too.

  • wallacewill17 WilliamwallaceX25 (@wallacewill17) reported

    @AskNationwide you didn't help me and my family after 20 years as customers and never missing a payment!!!! kick us to the curb like trash... thanks nationwide...

  • TonyCullinane Tony Cullinane (@TonyCullinane) reported

    @AskNationwide Hi Laura, I don't think calling your standard Helpline will be of any help to me, and I don't have time to spend on the phone. Are you aware that your App doesn't work?

  • RHYSyoutube R.Fouracre (@RHYSyoutube) reported

    @AskNationwide i am jist wondering how i go about paying for goods/service using cheques. I am needing to have a cheque book to pay for items as i dont want to pay over phone

  • swiftiesscarf13 ailish may✨ (taylor's version) (@swiftiesscarf13) reported

    @AskNationwide Every time I go to login to the nationwide app with face ID i get a message saying 'we're sorry, we're currently experiencing a technical problem. please try again or view our service availability page for more information' this has been happening for about 2 months now

  • wallacewill17 WilliamwallaceX25 (@wallacewill17) reported

    @AskNationwide I have logged a few complaints, that's my issue, not one senior manager had the ***** to talk to me, you cast me & my family to the curb after 20 years... caused us lot's of unnecessary stress....I feel like should take this further

  • daveyg34 davey green (@daveyg34) reported

    @AskNationwide I'm not talking about the pointless chat service with the Bot. The messaging service

  • SergeantBodger Roger Davidson (@SergeantBodger) reported

    @uk_sf_writer @NoCellNumber1 @AskNationwide Not had an issue in 35 years or so (they were always my mortgage lender, when I had one)

  • gazzo22 Gary Dolman (@gazzo22) reported

    @AskNationwide Hi team, my wife tried to withdraw £100 from a cash machine Shell garage Congleton but did not dispense the cash, the number on the machine told us to contact Nationwide,can you please help ?

  • Bazza_UK Bazza (@Bazza_UK) reported

    @AskNationwide And I'm sorry you can't see the damage that comes with something you support...I won't enable something that threatens my daughters future Also, just received a voting form from yourselves...good timing id say