Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 12/05/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (22%)

    Website (22%)

  3. Login (20%)

    Login (20%)

  4. Transactions (12%)

    Transactions (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Cami_D_x Cam Darnell (@Cami_D_x) reported

    @AskNationwide Why is it normally the next morning? This has never been an issue before. Is the machine not checked everyday?

  • adamaustin84 Adam Austin (@adamaustin84) reported

    @AskNationwide any danger of the mortgage works doing their job properly and closing down my account for a mortgage I never had? Instead of chasing me for payments I don't owe!!!!

  • Catheri02068701 Catherine O'Donnell (@Catheri02068701) reported

    @MindCharity I am shocked by the way my vunerable friend who was in crisis was treated by @AskNationwide No repect no support no kindness

  • pupsny claudiaf (@pupsny) reported

    @AskNationwide Your customer services diabolical how desperate does one have to get before you will assist someone

  • billsingh78 Bill Singh (@billsingh78) reported

    @AskNationwide I note you are offering £200 account switch bribe for newbies. I have been a loyal customer for over 25 years. Do I need to switch out to First Direct or the like to benefit from this or is it worth you giving me £200 to retain my loyal custom?

  • TaliaGold_Gel Lia/Ayrshire Lass (@TaliaGold_Gel) reported

    @AskNationwide it's been 7 working days, other party confirmed payment sent Tues 27th. I'd appreciate a PM

  • simonbrown62 Simon Brown (@simonbrown62) reported

    @2SmoothBooth @AskNationwide David, check the website now, as increases have been applied to most savings accounts. No update on what this means for existing accounts as yet though, and whether we’ll have to go through the painful process again of closing and reopening to get the best rates!

  • Amit91987 A.P (@Amit91987) reported

    @AskNationwide Hi, does a PayPal direct debit actually count as a DD (as part of the switch service)? Thanks

  • OakBe OakBe (@OakBe) reported

    @AskNationwide made another payment yesterday which hasn’t gone through. Can someone explain to me why without me having to sit on hold for another hour to the help desk?

  • GaryWilliamsIT Gary Williams (@GaryWilliamsIT) reported

    @AskNationwide you don't know the number on your own website? wow.