Is Nationwide down in Hengoed, Wales?

Problems in the last 24 hours in Hengoed, Wales

Nationwide signals over the past 24 hours, with local activity from Hengoed, Wales and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  paul stevens (@paultimstevens) reported 2 minutes ago from Cardiff, Wales

  @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

• 
  LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported 13 minutes ago from Cardiff, Wales

  @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

• 
  Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported 19 minutes ago from Newport, Wales

  @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

• 
  Scott Poole (@ScottAPoole) reported 29 minutes ago from Cardiff, Wales

  @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

• 
  Shane Andrews MBE (@gingio) reported 48 minutes ago from Cardiff, Wales

  @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

• 
  Benjamin Hartrey (@benj8min) reported 57 minutes ago from Cardiff, Wales

  I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt Sneyd (@matt_s29) reported 4 minutes ago

  @JoshPearson88 @AskNationwide Been with them over 17 years and got jack **** and got saving accounts with them

• 
  kathleen reid (@independencekat) reported 5 minutes ago

  @MattyCanPic @AskNationwide Im having a very similar problem , also funds not transferring from savings account.

• 
  Jonathan Scott (@jon_d_scott) reported 6 minutes ago

  @AskNationwide - been trying to login to the app but keep getting logged out and asked to restart it. Been like this a while now

• 
  Mary (@maryphillips22) reported 6 minutes ago

  @AskNationwide It is still happening, I can’t log in

• 
  Carole Railton FRSA (@carolerailton) reported 7 minutes ago

  @Mattcarpfisher @AskNationwide Always had amazing service in branch. I have been trying all afternoon to get through to Aviva contact to give the details of my medical conditions. I have tried on line, on the phone, waiting on both occasions over 20 mins without further contact. What is happening. And when i have gone to one line it just gave me the website, which already i am holding onto but have had not response. And for your info. I went through the app to the chat box and they said they would get me a human but nothing happened and later i pressed 1 for a call back. Nothing. ****** the time i have spent without solving the problem is 3 hours. This is nuts i have a job and trying to do this is ridiculous. Such a shame it cant be done in the branch.

• 
  John Rogers (@TerminallyChimp) reported 9 minutes ago

  @AskNationwide Why is your online banking so awful? I’ve been trying to amend a direct debit for days and it fails every time. I try to delete it and it fails. The absolute basics of managing my money are impossible. Sort it out please.

• 
  gazza (@ShaunGaz) reported 10 minutes ago

  @JoshPearson88 @AskNationwide I have 2 accounts with nationwide got jack ****.

• 
  Dr Barney Craggs FCIIS (@barneyc) reported 17 minutes ago

  It's 2026 @AskNationwide why are we still blatting confidential docs around by email and not a sensible secure file transfer service?!

• 
  Platinum Trophy 141 (@plattrophy141) reported 17 minutes ago

  @AskNationwide Hello, I ordered a credit card over 10 working days ago and I still haven’t received it. I start a new job on Monday which I need the card for to pay for travelling but now I won’t be able to get there because of your inadequate service. Trashy Bank

• 
  Mr Ransley (@Yellowtillidie) reported 20 minutes ago

  @AskNationwide You got this issue again today?