Nationwide

Is Nationwide down in Hengoed, Caerphilly County Borough, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hengoed, Caerphilly County Borough, Wales 12/29/2025 08:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • chrissyyyyw CW (@chrissyyyyw) reported

    Hello @AskNationwide I am trying to register for mobile phone insurance through my FlexPlus account and it keeps saying my name is not recognised after submitting my account details. Please help

  • Richardmili4 Richard mili💤 (@Richardmili4) reported

    @randomigos @AskNationwide Had same issues here 😩 And I was so frustrated...😪 untill I Was asked to contact #roll_cybertech on Instagram and he helped me out...all thanks to him You can contact him also…

  • Anjahida Andrew (@Anjahida) reported from Birmingham, England

    @AskNationwide I am a mortgage customer and locked out of internet banking. I have tried to re-register and I get a technical error time. I've tried to call and your not accepting calls. Help!

  • ajboorman Andy Boorman (@ajboorman) reported

    @AskNationwide Yesterday, and I got an email this morning at 0703 from nationwide saying that it is not your issue and they have passed to RSA, RSA called again this morning repeating what they told me yesterday - basically all they do is follow your rules…and ask me to take up with you,again.

  • Catheri02068701 Catherine O'Donnell (@Catheri02068701) reported

    @AskNationwide Ref my tweet about treatment of vulnerable people in crisis having trouble accessing their own funds Just don't know where to begin ...I am raising this issue on behalf of a friend.Catalogue of humiliating and demeaning exchanges in public view when trying to access her own money

  • pupsny claudiaf (@pupsny) reported

    @AskNationwide Your customer services diabolical how desperate does one have to get before you will assist someone

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • gaishey Gaishey (@gaishey) reported

    @AskNationwide I upgraded my phone but the app is asking me to sign up as a new customer and no option to use the existing logon

  • adamaustin84 Adam Austin (@adamaustin84) reported

    @AskNationwide any danger of the mortgage works doing their job properly and closing down my account for a mortgage I never had? Instead of chasing me for payments I don't owe!!!!

  • StephenJones171 Stephen Jones (@StephenJones171) reported

    @AskNationwide No your not,, broken card and you refused to answer after passing all security questions.