Nationwide status: access issues and outage reports

Problems in the last 24 hours in Haddington, Scotland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Haddington, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Haddington, Scotland

Latest outage, problems and issue reports in Haddington and nearby locations:

• 
  Bert of the borders (@RCruickshanks) reported 29 minutes ago from Haddington, Scotland

  @AskNationwide hi both my partner and I have not been able to log in using the app for 4 days now. We can log in through the website. We don’t have any joint accts both iPhone 12 users up to date on software updates

• 
  Rachael Santangelo (@Beleza_Rach) reported 37 minutes ago from Haddington, Scotland

  Not sure if it's @TheAA_UK or @AskNationwide who are not great but after 18 years breaking down on the motorway and being told someone will be here in 4 hrs when your 15 mins from Edinburgh is blowing my mind!!!!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fiona Cameron 🇪🇺💚🤍💜🐇🐈‍⬛🖋 (@fionacamwriter) reported 4 minutes ago

  @AskNationwide Despite all your TV advertising re customer service, it appears to be non-existent. Impossible to get past the AI bot to reach your ‘dedicated teams’. They are dedicated to being uncontactable, it seems. I’ll be looking for recommendations about banks which do actually care…

• 
  Jenny Reader (@Mioewing) reported 13 minutes ago

  @AskNationwide You are impossible to contact. I get knocked out of chat and don't get a call back. You have my instructions but haven't acted.

• 
  JCB (@Plsdoright) reported 14 minutes ago

  @AskNationwide Struggling to contact Nationwide about customer service issues. Prepared lengthy email of appalling customer service from Aviva, insurance partner….but Nationwide don’t accept emails! Tried their chat…a wasted hour!

• 
  Philip Sirr (@PhilSirr) reported 14 minutes ago

  @AskNationwide what was the criteria for a customer getting the £100 bonus ? i have a savings account a current account and a mortgage

• 
  Ivor Harper (@ivor_park_fin) reported 17 minutes ago

  @VirginMoney Clydesdale Bank application from 23rd April. Latest expected offer timescale: 2nd week of JUNE !!!! Dire, dreadful, apalling service. Someone has badly dropped a ball here. @AskNationwide - are you feeling rueful yet.

• 
  Christopher Freeman (@cmdfreeman) reported 19 minutes ago

  @AskNationwide Would love to but your app is down. I’m in the midst of a switch and already regretting it. You’re not a serious bank.

• 
  Steve Hammal (@hammal6474) reported 20 minutes ago

  @AskNationwide I will, thanks. The manager in question needs to be removed from any customer facing role if persecuting old and vulnerable people is what she classes as doing her job 🤬🤬🤬

• 
  ME? I'm not well.... (@itsfar2bright) reported 22 minutes ago

  @AskNationwide Wow… you’ve replied to an email I haven’t sent! As a customer service help desk - are you aware this is an issue which has been created by an update to the systems? And is NOT a customer issue?

• 
  😈 Angry Goblin ن (@angry_goblin) reported 22 minutes ago

  @AskNationwide @Argos_Online Trying to buy something online and am stuck in a “We need to check it’s really you” loop. I verify … and then have to verify again … and again … Is there a problem in either of your systems?

• 
  william (@willyamhobbs) reported 23 minutes ago

  @MattyCanPic @AskNationwide I am also having this problem