Nationwide status: access issues and outage reports

Problems in the last 24 hours in Haddington, Scotland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Haddington, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Haddington, Scotland

Latest outage, problems and issue reports in Haddington and nearby locations:

• 
  Bert of the borders (@RCruickshanks) reported 25 minutes ago from Haddington, Scotland

  @AskNationwide hi both my partner and I have not been able to log in using the app for 4 days now. We can log in through the website. We don’t have any joint accts both iPhone 12 users up to date on software updates

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Sowton (@SowtonMark) reported 4 minutes ago

  @AskNationwide How do I find out if you have blocked a genuine website after a previous hacking. I am NOT calling Customer Services.

• 
  Vivian Brickell (@TheOldDear) reported 4 minutes ago

  Day two of no pension in @AskNationwide account. ‘Chat’ useless - twice. Phone calls ‘nobody to take your call’ - they don’t accept emails They aren’t having problems as ‘Emm’ apparently investigated. DWP confirm money sent. So @AskNationwide .. what can I do next??

• 
  Jennifer Curle (@jennifer_curle) reported 5 minutes ago

  @AskNationwide hi Nationwide. I am unable to renew my ISA online due to ‘technical difficulties’ your website is experiencing. Tried multiple times, different devices and browsers. Now going to miss out on using my ISA allowance due to your ‘technical issues’.

• 
  Fedrick Leborn (@CC_Chevigny) reported 10 minutes ago

  @EdwardsSal3509 @TakeFive @AskNationwide Contact us for help

• 
  Teddy. C Youg (@TeddyYoug64898) reported 12 minutes ago

  @AskNationwide. I still can’t believe how I was treated as a disabled man , by your bereavement team . Absolutely disgusting service.

• 
  Timmy Mac (@TimMcElligott4) reported 17 minutes ago

  Last year @AskNationwide gave me £50 as a thank you Today they sent me an email telling me my account has been closed!! WTF!!! What about the money, including the £50, I have in it?????

• 
  ourtrace89 (@ourtrace89) reported 19 minutes ago

  @AskNationwide are very close to losing me as a customer to renew my mortgage with them. Trying to set up the mortgage manager online and the only way I can do so is by calling them, calling into branch or by post! So frustrating!!!!!

• 
  Wayne Robertson (@2024Wayne) reported 27 minutes ago

  @AskNationwide can someone at nationwide help me get the money returned from my old closed account back to the Zopa account it was sent from the bank chat team were inconsistent and unhelpful over the last 2 weeks getting desperate now

• 
  CJ © 📷 (@photo_cj) reported 31 minutes ago

  @AskNationwide Gave up after 40mins Decided to look at opening a @NatWest_Help account instead of adding to the ones I have with you, which will probably close as I don't have any digital access (very old, long standing accounts).

• 
  . (@RMcG1991) reported 32 minutes ago

  @AskNationwide New Customer opened account last week, can't set up a Payee because "you can't verify me" despite me having a card reader Now logged in today amd all my pending transactions are showing as pending and completed leaving me with over £300 missing. Whats going on? Terrible start