Nationwide status: access issues and outage reports

Problems in the last 24 hours in Haddington, Scotland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Haddington, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

• Login (29%)
• Website (27%)
• Mobile App (26%)
• Transactions (12%)
• Transfer (5%)
• Withdrawals (1%)

Community Discussion

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Nationwide Issues Reports Near Haddington, Scotland

Latest outage, problems and issue reports in Haddington and nearby locations:

• 
  Bert of the borders (@RCruickshanks) reported 18 minutes ago from Haddington, Scotland

  @AskNationwide hi both my partner and I have not been able to log in using the app for 4 days now. We can log in through the website. We don’t have any joint accts both iPhone 12 users up to date on software updates

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stewart Rogers (@TheRealSJR) reported 2 minutes ago

  If I were in a life/death situation while traveling, @AskNationwide would let me die. App is ancient, the dependence on the card reader is insane, no way to call me quickly on a non-UK no. as I can't call them, no way to login to the site without my UK SIM. 24 hours wait to call!

• 
  Loyalist Lloyd (@LloydLoyalist) reported 4 minutes ago

  @Dave070386 @AskNationwide thats awful dave what sort off stuff did they say

• 
  Liam McCluskey (@ljmcc94) reported 4 minutes ago

  @AskNationwide Hey Nationwide, I received my new card this morning and it's still the old issue!! I'm not happy as I've changed all my card numbers for nothing! How do I get the new issued card? & does the new issue definitely apply to FlexBasic?

• 
  danhardaker (@danhardaker) reported 6 minutes ago

  If there’s an Adam Palmer who is a customer of @AskNationwide and lost his wallet in Peschiera del Garda, it’s now at the police station.

• 
  Hev (@liquidaria) reported 7 minutes ago

  @AskNationwide I was just told they deposited. An hour delay seems a bit much but false alarm overall it seems. I can still send info if you want to look into it Incase it’s a bigger issue. You’ve been a wonderful help !

• 
  John Taylor (@kikerd) reported 11 minutes ago

  @AskNationwide THANKS FOR NOTHING TRYIED TO GET HELP AND YOU COULDNT OVER THE PHONE AND BLAMED MY PHONE LINE FOR THE POOR QUALTY. IM DEAF AND COULDNT HEAR HIM SO MY PROBLEM HASNT BEEN RESLOVED

• 
  Hev (@liquidaria) reported 11 minutes ago

  @AskNationwide why aren’t incoming payments showing in the accts is the service down ??

• 
  John Taylor (@kikerd) reported 21 minutes ago

  @AskNationwide I’m not holding out that the branch will help me as they have said because I’m a flex account holder I have to do everything on line when there are on many occasions 6 staff members sat there doing nothing ,….

• 
  Chris Conway (@ChrisConway) reported 22 minutes ago from Newcastle upon Tyne, England

  @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

• 
  Malcolm Dixon (@malgpz900) reported 24 minutes ago

  @AskNationwide Thanks Hannah. I've checked,no updates available on my phone. It's running Android 7. It's strange as everything was working OK up to a couple of weeks ago, and strange that one flex account is still OK, the other two are not showing any activity.