Nationwide

Is Nationwide down in Godalming, Surrey, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Godalming, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Godalming and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Godalming, Surrey, England 12/11/2025 12:55

December 11: Problems at Nationwide

Nationwide is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Godalming, England

Latest outage, problems and issue reports in Godalming and nearby locations:

  • pmross Paul Mackenzie Ross 🇺🇦 (@pmross) reported from Aldershot, England

    Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • mikephotowild60 Mike (@mikephotowild60) reported from Guildford, England

    @Barclaycard Why would we do that after 20 years free of Barcleys problems. We are so pleased to be with @AskNationwide ever since with very few problems when we had resolved in 24 hours.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • deanaliella Ali Stoakes 💙 (@deanaliella) reported

    Amazing service from @AskNationwide on FlexPlus travel insurance. Outline of Claim for medical expense submitted online at weekend and funds already sent to our account. Would recommend for all travellers. @WhichUK @SimonCalder

  • Annabel47704284 Annabel (@Annabel47704284) reported

    @ScottBrerton @AskNationwide Contact @firscracks help

  • thewifeandme The Wife & Me (@thewifeandme) reported from Bedford, England

    @AskNationwide help please. I cant seem to change the 'reference' for a payment if I am paying someone that I've paid before on your app. Most frustrating 🤔 Any clues?

  • fairy_dust Tracey xx (@fairy_dust) reported

    @AskNationwide Have done more than once. 2 months ago your technical team were going to sort it out, its a m own problem that is still going on. That is unacceptable for this length of time and is preventing me from accessing some of my money.

  • fairy_dust Tracey xx (@fairy_dust) reported from Alton Barnes, England

    Anyone else having issues with #nationwide. Payments are leaving my account AND also they're holding the transaction AGAIN in pending transactions. They admitted to me 2 months ago it was their issue & its still happening. Sort it out @AskNationwide #FSA @MartinSLewis

  • Scientits Tits McGee (@Scientits) reported

    @AskNationwide Yes, when I click on the account a box pops up that says ‘Some of your accounts may not be available right now. We’re working to get things back to normal as quickly as we can’

  • elliebalwako Ellie Balwako (@elliebalwako) reported

    @AskNationwide taking over 4 wks to get a response from the post offer team due to nationwide administration errors and incompetence. At risk of our house purchase falling through. Still waiting for a reply, told something different everyday. Apparently nothing can be done? #joke

  • AnnCornell287 Ann Cornell (@AnnCornell287) reported

    @AskNationwide filling out a form..what bank/building society address would I write down for an online nationwide account?

  • mransette Chris Ansette (@mransette) reported

    @AskNationwide The errors can't have been the user, as I got cash out on the first attempt. The card just wasn't returned.

  • mransette Chris Ansette (@mransette) reported

    @AskNationwide Apparently, I do. After two days, I got a reply telling me that I need to call or use my internet banking details. Did I waste my time doing this form? I'm also confused, as I'm not a Nationwide customer, your ATM just stole my card... I don't have those details.