Nationwide

Is Nationwide down in Godalming, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Godalming, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Godalming and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Godalming, Surrey, England 01/26/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (34%)

    Mobile App (34%)

  2. Website (27%)

    Website (27%)

  3. Login (21%)

    Login (21%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Godalming, England

Latest outage, problems and issue reports in Godalming and nearby locations:

  • mikephotowild60 Mike (@mikephotowild60) reported from Guildford, England

    @Barclaycard Why would we do that after 20 years free of Barcleys problems. We are so pleased to be with @AskNationwide ever since with very few problems when we had resolved in 24 hours.

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • pmross Paul Mackenzie Ross 🇺🇦 (@pmross) reported from Aldershot, England

    Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • MCR0211 Maria (@MCR0211) reported

    @AskNationwide @scottsmackay We've just got off the phone to your 'customer service' and you've been completely unhelpful and useless. You don't care where our missing money is and didn't even ask once how much it was,just kept saying 'I don't know how we can help' sort it out @AskNationwide , shocking

  • DmitriusOld Dmitri Old (@DmitriusOld) reported

    Hi @AskNationwide - can I ask when your issues are going to be resolved as a sum I transfer from another account has not arrived yet in my Nationwide account (sent yesterday) and is required to pay a direct debit? A direct debit today from the same account has arrived. Odd.

  • MrsBambos Mrs B 💉💉💉 (@MrsBambos) reported

    @AskNationwide The direct debit was not returned it simply was not taken. It appears to be a county wide issue as many other individuals have also experienced the same problem.

  • independencekat kathleen reid (@independencekat) reported

    @jimmyb03 @jessyjensen @AskNationwide That's not any good is it, "how long is a piece of string", you could wait and have waited long enough they should stump up what should be in your account , bet they would be quick enough chasing down the payment then.x

  • GrahamWilson999 Graham Wilson (@GrahamWilson999) reported

    @AskNationwide Everything working normally Jamie? Just the fact my wage has disappeared into ether. NW doing nothing, company wage sent from can't do anything for 4-5 days as their system already sent payment. So I'll just eat cardboard and sit in the dark for the next week then?? Unacceptable

  • MarkSH0202 𝓜𝓪𝓻𝓴 🇬🇧 (@MarkSH0202) reported

    @AskNationwide The chat system or the person chucked me off. It is not possible for NW to help.

  • s_karensudan Karen S #BDS #StandWithDavidMiller (@s_karensudan) reported

    @AskNationwide @DebraPearce36 Not working normally. My husband on phone atm being told it’s ‘an IT problem’ I suggest you cut the bullshit and try some honesty. You don’t know what’s happened or how to deal with it. Meanwhile, show some consideration.

  • GrahamWilson999 Graham Wilson (@GrahamWilson999) reported

    @AskNationwide This is nonsense. Firstly, 'some' members. I guess I've just been unlucky to be caught up in these issues the 3 times the system went down then? Rubbish excuses. As gig economy worker I'm living wage to wage. Have to wait 4-5 days to investigate as the money already sent to NW!!!

  • cmfitzg cmfitzg (@cmfitzg) reported

    @AskNationwide Getting to the end the end of tether now. Banked with Nationwide for over 30 years with reasonable satisfaction but repeated recent issues, along with a resolute determination not to partner with the Post Office for convenient deposits is making me seriously consider a change.

  • JeremyNaylorTV Jeremy Naylor (@JeremyNaylorTV) reported

    @AskNationwide Yesterday. I have called your customer office which is looking into this. But you should know I am a journalist looking into the problems NW has had on its systems.