Nationwide status: access issues and outage reports

Problems in the last 24 hours in Godalming, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Godalming, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Godalming, England

Latest outage, problems and issue reports in Godalming and nearby locations:

• 
  Ghost of Goose (@ghostofgoose5) reported 15 minutes ago from Frimley, England

  @onpassage @waitrose @AskNationwide You're part of the problem

• 
  Hannah Judd (@HannahMarsh3) reported 21 minutes ago from Farnborough, England

  @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

• 
  Paul Mackenzie Ross 🇺🇦 (@pmross) reported 46 minutes ago from Aldershot, England

  Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.

• 
  Alyson Leitch (@Geordiesbird) reported 52 minutes ago from Woking, England

  @AskNationwide rang today to help a lady who us hard of hearing navigate your switch board..she only wanted to request a new cheque book. Nightmare.. ended up with the call handler saying if he requested a new book the book she is using will be cancelled.28 minutes .no result!

• 
  Mike (@mikephotowild60) reported 54 minutes ago from Guildford, England

  @Barclaycard Why would we do that after 20 years free of Barcleys problems. We are so pleased to be with @AskNationwide ever since with very few problems when we had resolved in 24 hours.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ivor Harper (@ivor_park_fin) reported 15 seconds ago

  @VirginMoney Clydesdale Bank application from 23rd April. Latest expected offer timescale: 2nd week of JUNE !!!! Dire, dreadful, apalling service. Someone has badly dropped a ball here. @AskNationwide - are you feeling rueful yet.

• 
  Lisa Schwartz (@lisas0504) reported 51 seconds ago

  @AskNationwide please can you help. I have a flex regular saver that finished 4th July. I have deposited up to June. Can I put one more on 1st July or have I reached the end. Thanks

• 
  John Rogers (@TerminallyChimp) reported 4 minutes ago

  @AskNationwide I can’t amend any standing orders, hasn’t been working for days. Just errors, “something has gone wrong”. I can amend, change or add any standing orders. Pretty basic stuff, frustrating.

• 
  Chrismit (@RadiationSloth) reported 5 minutes ago

  @AskNationwide if we call your frais helpline after a dodgy transaction is picked up, as you request, there is a long wait. Fair enough. Why do you cut us off after 13 minutes on hold? How do i get through to sort out the problem without you cutting me off?

• 
  Jasmin Keppie (@JasminKeppie) reported 6 minutes ago

  Been loyal customer to @AskNationwide for 16 years but having two current accounts with them every year and because I can’t afford to save not getting the £100 bonus totally has put me off banking with them now.

• 
  Barry Munckton (@bmunckton) reported 10 minutes ago

  @AngelaJ24625888 @MichaelFra89678 @AskNationwide Well there are specific criteria I cba to try and repeat in here. It’s all on the website. You’ll have missed 1 element of it. With the current account you need certain numbers of transactions etc.

• 
  Dáireo (@Alpha2007D) reported 15 minutes ago

  Defo time to move accounts from @firstdirect to @AskNationwide. Went to my local post office—issue with their machine. Then local HSBC doesn’t accept cash & pointed to a branch in Reading! 🙄 Nationwide actually invested in a branch here. Tell me why I should stay, FD? 🛑👇

• 
  Preye Ababaowei (@PAbabaowei) reported 16 minutes ago

  @AskNationwide but I had an outstanding stipend that was supposed to be paid but was never made aware to me, I don’t know if you can help check my account and send the last bank statements on the account please 🙏🏿 It’s very important so I can take the case to court so I can properly paid

• 
  Jordan (@jbtrance) reported 18 minutes ago

  @AskNationwide I've tired calling the bank now 3 times today and everytime I've got through they can't hear me... I know it's not the phone as I've used 3 different phones. Is there a problem on your end ?

• 
  Peter McDermott💙 (@PeterMc_Dermott) reported 18 minutes ago

  @AskNationwide Had to find another way round getting to talk to someone. Poor service re bereavement