Nationwide

Is Nationwide down in Godalming, Surrey, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Godalming, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Godalming and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Godalming, Surrey, England 12/09/2025 07:55

December 09: Problems at Nationwide

Nationwide is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Godalming, England

Latest outage, problems and issue reports in Godalming and nearby locations:

  • mikephotowild60 Mike (@mikephotowild60) reported from Guildford, England

    @Barclaycard Why would we do that after 20 years free of Barcleys problems. We are so pleased to be with @AskNationwide ever since with very few problems when we had resolved in 24 hours.

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • pmross Paul Mackenzie Ross 🇺🇦 (@pmross) reported from Aldershot, England

    Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • 2815haz h (@2815haz) reported

    @AskNationwide @welsh_pope How am I meant to borrow money from family when the whole issue is the money they would send is delayed in the first place? State of this bank

  • Diana68109310 Diana (@Diana68109310) reported

    @AskNationwide @Lou58750821 When is the problem likely to resolved?

  • GM_Parking The washing up liquid bandit (@GM_Parking) reported

    @AskNationwide Issue isn't making payments, issue is having no money because it's payday and my pay isn't going in

  • _rob_p_ Robin 💛💙 (@_rob_p_) reported

    @AskNationwide It wasn’t a problem with a payment, it was that the app and the website were down

  • Robert94161357 Robert (@Robert94161357) reported

    @AskNationwide 2/2I do not speak for everyone however I will be moving my accounts to a bank that will at least provide updates on the progress (or lack of) being made to solve their issues. can you please update us with at least an ETA?

  • Impactdave dave (@Impactdave) reported

    @AskNationwide Would I be able to put money into my account in a branch or would that still cause issues?

  • EmberMano Ember (@EmberMano) reported

    @AskNationwide Hey @AskNationwide where is my money?! Stop saying sorry. Fix this.

  • _annabelchong annabel lee (@_annabelchong) reported

    @AskNationwide Any news on how long it will take to resolve this "technical problem"? Unfortunately I need to transfer funds between accounts and I like the majority of people have rent and other important payments due tomorrow.

  • CassieSibbs Cassie sibbs (@CassieSibbs) reported

    @AskNationwide What’s happening I have bills to pay this always happens nationwide come one pull urself together some of us are already struggling with out extra bills added on cus ur systems are down all the time

  • ClaireBorton70 claire borton (@ClaireBorton70) reported

    @AskNationwide another delayed payment issue! This keeps happening to often lately who pays the charges for unpaid direct debits when my wages are not showing in my account today ?