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Nationwide

Nationwide status: access issues and outage reports

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Full Outage Map
  • Nationwide generated 0 outage signals in the last 24 hours around Glenrothes, including 0 direct reports.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Glenrothes, Scotland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Glenrothes, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Nationwide Issues Reports Near Glenrothes, Scotland

Latest outage, problems and issue reports in Glenrothes and nearby locations:

  • 44dbarc
    David Barclay (@44dbarc) reported from Kirkcaldy, Scotland

    @AskNationwide The issue is the contactless phone payments not the card. I rarely carry cards now. Doesn't look like there is an answer to this at present other than always carrying card and phone. Makes Samsung and Google pay pointless as a result

  • doubledutch13
    John van Dieken (@doubledutch13) reported from Methil, Scotland

    @AskNationwide I will do. I had further errors using the card reader on the same issue so I’ve given up for today. Fresh try tomorrow.

  • doubledutch13
    John van Dieken (@doubledutch13) reported from Methil, Scotland

    @AskNationwide not having the best time. Nationwide have now let me down twice in a fortnight. Loan paid off 9th. Payment taken today. You guys are better than that. Truly not happy. #Katie has resolved but feel let down. 💔

  • 44dbarc
    David Barclay (@44dbarc) reported from Kirkcaldy, Scotland

    @AskNationwide I'm having frequent problems with Google pay and my registered flex account card which is declined every 6th transaction. Is this normal given we have to use this multiple times a day. For small amounts nowhere near the £100 limit

  • doubledutch13
    John van Dieken (@doubledutch13) reported from Methil, Scotland

    @AskNationwide Company says there was an error and refund has been issued today. Will I see it tomorrow if they are not lying to me again? (It’s not there yet?)

  • doubledutch13
    John van Dieken (@doubledutch13) reported from Methil, Scotland

    @AskNationwide Yes that’s what I did today. They said they found an error on revising it and have issued it today. They say you may take 3-5 days to process it. I told them they were wrong. NW credits it immediately ?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Kaarin007
    Kaarin (@Kaarin007) reported

    @AskNationwide I lost a better interest rate because your processes are antiquated, if not down right illegal! 2 months to sort out a very small mortgage and it's caused so much stress. Complaints couldn't even tell me when a decision was made & the letter I never received @Debbiecrosbie1

  • JoyBrooks99
    Joy Brooks (@JoyBrooks99) reported

    @AskNationwide Will someone please answer post or the phone or call back. Every avenue to communicate with customers service is blocked. Call backs don't register as an incoming call so these are missed and you have to go through the whole rigmarole again.

  • financefraz
    Frazer Grant (@financefraz) reported

    @AshDavidsonUK @AskNationwide eww thats not the best is it for a customer of 30yrs! I don't bank with them tbh, only savings and a credit card, still have a bank acct with them to take advantage of the £100 payment though

  • Plsdoright
    JCB (@Plsdoright) reported

    @AskNationwide Oh, and by the way, the last time I phoned @AskNationwide for help, I was on the phone for nearly two hours…and even then, failed to resolve the problem

  • shellbills
    Michelle Bills (@shellbills) reported

    @AskNationwide why is it when my card payments go through drop onto my statement then stay in pending caused my account to go into a minus to be told by an advisor nothing we can do have been advise it are aware of this issue was told 24 hours ago it would be fixed within 3 hour

  • thePompeyPope
    the pompey pope (@thePompeyPope) reported

    @AskNationwide 35 mins into a web chat.Nothing so far except the answer to someone else's query. 27 mins into phone queue . Have some questions to be answered before I can start application for joint account. Perhaps I'll go elsewhere. Terrible service

  • tonykinsley
    TK (@tonykinsley) reported

    @AskNationwide Your bot keeps telling me its too busy and I can't see how to email a question! How do I email a question about an ISA that I have a problem with?

  • nevesunhappy
    Neve (@nevesunhappy) reported

    @AskNationwide app down? I cannot pay for anything from my phone, the app says my account does not exist ..

  • dianakimpton
    Diana Kimpton (@dianakimpton) reported

    @AskNationwide I’ve already called. That’s why I know there really is a problem. You aren’t doing anything to warn customers about it so I thought I’d do it myself.

  • JohnCJNation
    John Nation (@JohnCJNation) reported

    @AskNationwide there appears to be a problem logging on requesting a text message? The card reader access is working.