Nationwide status: access issues and outage reports

Problems in the last 24 hours in Glenrothes, Scotland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Glenrothes, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Glenrothes, Scotland

Latest outage, problems and issue reports in Glenrothes and nearby locations:

• 
  David Barclay (@44dbarc) reported 11 minutes ago from Kirkcaldy, Scotland

  @AskNationwide The issue is the contactless phone payments not the card. I rarely carry cards now. Doesn't look like there is an answer to this at present other than always carrying card and phone. Makes Samsung and Google pay pointless as a result

• 
  John van Dieken (@doubledutch13) reported 20 minutes ago from Methil, Scotland

  @AskNationwide I will do. I had further errors using the card reader on the same issue so I’ve given up for today. Fresh try tomorrow.

• 
  John van Dieken (@doubledutch13) reported 26 minutes ago from Methil, Scotland

  @AskNationwide Yes that’s what I did today. They said they found an error on revising it and have issued it today. They say you may take 3-5 days to process it. I told them they were wrong. NW credits it immediately ?

• 
  John van Dieken (@doubledutch13) reported 30 minutes ago from Methil, Scotland

  @AskNationwide Company says there was an error and refund has been issued today. Will I see it tomorrow if they are not lying to me again? (It’s not there yet?)

• 
  John van Dieken (@doubledutch13) reported 41 minutes ago from Methil, Scotland

  @AskNationwide not having the best time. Nationwide have now let me down twice in a fortnight. Loan paid off 9th. Payment taken today. You guys are better than that. Truly not happy. #Katie has resolved but feel let down. 💔

• 
  David Barclay (@44dbarc) reported 56 minutes ago from Kirkcaldy, Scotland

  @AskNationwide I'm having frequent problems with Google pay and my registered flex account card which is declined every 6th transaction. Is this normal given we have to use this multiple times a day. For small amounts nowhere near the £100 limit

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RoslynByfield (@RoslynByfield) reported 7 minutes ago

  The Bottom Line talking about changes to business over 20 years and now focusing on boards: now more women but some way to go. @AskNationwide has just prevented a customer from getting onto their board. #wato #bbcpm

• 
  D (@BFJD32) reported 18 minutes ago

  Is there a problem with standing orders as there should have been some leave my account today but nothing has @AskNationwide

• 
  Danny Hughes (@dannyjames2913) reported 18 minutes ago

  Hi i switched over to u on the 24th August and my direct debits have not been transferred over and ive got bills to pay which will now be late can u help @AskNationwide

• 
  Matt Leslie (@mattleslie74) reported 18 minutes ago

  @AskNationwide Your automated service is hopeless. Took eight minutes of being given the runaround & having to answer the same questions over & over before I got through. Also, your app (for Android) is not working when verifying a payment I've made to a third party.

• 
  Bluemailer (@bigbluemailer) reported 18 minutes ago

  @AskNationwide @NevadaBHillon @AskNationwide this is your standard response. I have had regular ongoing messages same as above, or 'technical issue, please restart'. You deny any issues yet it is no coincidence that you have an app problem but are in denial. Your IT people are sleeping on the job.

• 
  Jason Crane (@1975crane) reported 19 minutes ago

  @AskNationwide absolute disgraceful customer service - holiday over on day one because of archaic system Keep your fairer sharer payment, means nothing, nothing at all

• 
  Julie Carr (@mrscarrj) reported 20 minutes ago

  @ChelleChipato @AskNationwide Son had a similar experience with @AskNationwide Had been a customer since age 11, had correspondence from them asking for ID when he was 19. All he had was driving licence so they said he would lose access to his money. Had major panic attack in branch. Formal complaint made.

• 
  Jonny Curran (@Joni_marling) reported 23 minutes ago

  @AskNationwide They definitely aren’t, wife’s account and daughters both having same issue, balances not updating or reflecting money paid in. It updated a few minutes ago and then has reverted to yesterday’s balance. Just tagged you for awareness as may wish to feed in.

• 
  steve WBA (@WbaSteve) reported 24 minutes ago

  @AskNationwide My debit card was cancelled (not by me) and ordered a new one this Monday My card still hasn’t arrived and now my apple pay isn’t working!! Where’s my debit card ?

• 
  nufc_seb (@nufc_seb) reported 26 minutes ago

  @AskNationwide Is there an issue with funds transferred into Nationwide Flex Plus accounts not updating?