Nationwide status: access issues and outage reports

Problems in the last 24 hours in Glenrothes, Scotland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Glenrothes, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Glenrothes, Scotland

Latest outage, problems and issue reports in Glenrothes and nearby locations:

• 
  John van Dieken (@doubledutch13) reported 8 minutes ago from Methil, Scotland

  @AskNationwide Yes that’s what I did today. They said they found an error on revising it and have issued it today. They say you may take 3-5 days to process it. I told them they were wrong. NW credits it immediately ?

• 
  John van Dieken (@doubledutch13) reported 43 minutes ago from Methil, Scotland

  @AskNationwide I will do. I had further errors using the card reader on the same issue so I’ve given up for today. Fresh try tomorrow.

• 
  John van Dieken (@doubledutch13) reported 46 minutes ago from Methil, Scotland

  @AskNationwide Company says there was an error and refund has been issued today. Will I see it tomorrow if they are not lying to me again? (It’s not there yet?)

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stuart Redfern (@StuartRedfern3) reported 4 minutes ago

  @AskNationwide How do I change my flex plus account to a flex account using the APP? Also I have tried visiting your website outside of the APP and it says the link isn't working?

• 
  Shannen (@Shannen52806543) reported 4 minutes ago

  @AskNationwide hi I'm waiting for nationwide to refund a direct debit payment that was wrongly taken from my bank. I spoke to Customer service and they said it would reach my account by 6pm tonight, but it still isn't in there. Do you know when this is going to reach me?

• 
  Sara Zigman (@ZigmanSara) reported 6 minutes ago

  @AskNationwide Here to help? - yes this would be good if one could contact you. You are giving opening times online but when visiting I have found the bank closed. You are impossible to reach on the telephone - you just give a message and then end the call. NOT GOOD ENOUGH GET BACK TO WORK!

• 
  david scally (@mrdscally) reported 16 minutes ago

  @AskNationwide is there any reported issue with internet banking or the mobile app today?

• 
  Ploughboy (@MPloughboy) reported 17 minutes ago

  @AskNationwide My wife tried edge & it worked. Do you know the reason Firefox was giving problems.

• 
  Jim Crawford (@Jimmyborofan) reported 18 minutes ago

  @AskNationwide Yes its the latest version, it's your end that's the problem, there are obviously not enough servers to provide a decent enough service at peak usage.

• 
  Sabeena Pirooz (@sab_sul) reported 19 minutes ago

  @bluearmy_raddy @AskNationwide Yes mine is not working either!

• 
  Sound Of The Ultra (@soundoftheultra) reported 21 minutes ago

  @GCHQ @CIA @AskNationwide I know for a fact that the Nationwide app does this, I updated to iOS 14 which shows when an app has pasted from your clipboard and it did where does it go? Some government AWS server? No such thing as privacy anymore is there. You can read our thoughts.

• 
  Deborah Eaton (@Deborah09683127) reported 23 minutes ago

  @AskNationwide Thank you, I’ve managed at last to register and pay for the age upgrade. I’m now having trouble logging back in to view my policy. I’ve asked to reset the password - not successfully as yet. I’ll try again and come back to you if there’s a further problem

• 
  Emma Smith (@emmaroo74) reported 26 minutes ago

  @AskNationwide how do I close current account. Looked on website and can’t see any info. Thanks