Nationwide status: access issues and outage reports

Problems in the last 24 hours in Glenrothes, Scotland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Glenrothes, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Glenrothes, Scotland

The most recent Nationwide outage reports came from the following cities: Kirkcaldy.

City	Problem Type	Report Time
Kirkcaldy	Website	20 hours ago
Dunfermline	Mobile App	5 months ago

Nearby cities with recent reports

Community Discussion

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Nationwide Issues Reports Near Glenrothes, Scotland

Latest outage, problems and issue reports in Glenrothes and nearby locations:

• 
  John van Dieken (@doubledutch13) reported 30 minutes ago from Methil, Scotland

  @AskNationwide not having the best time. Nationwide have now let me down twice in a fortnight. Loan paid off 9th. Payment taken today. You guys are better than that. Truly not happy. #Katie has resolved but feel let down. 💔

• 
  David Barclay (@44dbarc) reported 33 minutes ago from Kirkcaldy, Scotland

  @AskNationwide The issue is the contactless phone payments not the card. I rarely carry cards now. Doesn't look like there is an answer to this at present other than always carrying card and phone. Makes Samsung and Google pay pointless as a result

• 
  John van Dieken (@doubledutch13) reported 41 minutes ago from Methil, Scotland

  @AskNationwide I will do. I had further errors using the card reader on the same issue so I’ve given up for today. Fresh try tomorrow.

• 
  John van Dieken (@doubledutch13) reported 46 minutes ago from Methil, Scotland

  @AskNationwide Company says there was an error and refund has been issued today. Will I see it tomorrow if they are not lying to me again? (It’s not there yet?)

• 
  John van Dieken (@doubledutch13) reported 50 minutes ago from Methil, Scotland

  @AskNationwide Yes that’s what I did today. They said they found an error on revising it and have issued it today. They say you may take 3-5 days to process it. I told them they were wrong. NW credits it immediately ?

• 
  David Barclay (@44dbarc) reported 60 minutes ago from Kirkcaldy, Scotland

  @AskNationwide I'm having frequent problems with Google pay and my registered flex account card which is declined every 6th transaction. Is this normal given we have to use this multiple times a day. For small amounts nowhere near the £100 limit

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  . (@RMcG1991) reported 6 minutes ago

  @AskNationwide New Customer opened account last week, can't set up a Payee because "you can't verify me" despite me having a card reader Now logged in today amd all my pending transactions are showing as pending and completed leaving me with over £300 missing. Whats going on? Terrible start

• 
  David (@Earlofh) reported 7 minutes ago

  @AskNationwide This has changed because previously as soon as I bought something using my credit card I could immediately whilst on the app & so I didn’t forget, transfer the money from my current account to my credit card account, I can’t see the problem in not being able to do that now.

• 
  Ash Davidson (@AshDavidsonUK) reported 7 minutes ago

  @financefraz @AskNationwide Its a shame @AskNationwide are poor at managing customers though. I was with them 30 years (Nana opened it) and when I went for a mortgage (already had one for 7 years). My DIP was rejected 'due to a technical error' I got a in person appointment for it to be rejected again due to the same error. 2X hard searches on my credit score. Got a better mortgage elsewhere in the end.

• 
  TK (@tonykinsley) reported 11 minutes ago

  @AskNationwide Your bot keeps telling me its too busy and I can't see how to email a question! How do I email a question about an ISA that I have a problem with?

• 
  Ash Davidson (@AshDavidsonUK) reported 11 minutes ago

  @financefraz @AskNationwide Yeah was a shame, turned out that if your rejected at any point it’s on system for all applications. The first one got rejected due to a format issue with one of the inputs 🙄

• 
  Barry McCann (@Bazzinho9) reported 12 minutes ago

  wonder if there's some @AskNationwide employee who has stumbled through my account wondering wtf I'm at half the time

• 
  JCB (@Plsdoright) reported 15 minutes ago

  @AskNationwide Oh, and by the way, the last time I phoned @AskNationwide for help, I was on the phone for nearly two hours…and even then, failed to resolve the problem

• 
  Garfies (@Garfies) reported 16 minutes ago

  @AskNationwide just to let you know the app update says you can close savings accounts within app …. You can’t… he redirects to website.. Regards Pete

• 
  Sarah B (@SarahB21171243) reported 17 minutes ago

  Six cash machines today,none are working only one that was said my @AskNationwide cash builder card could not be accepted,absolute joke

• 
  𝐃𝐈𝐃𝐈 (@Elle2London) reported 20 minutes ago

  I bank with them and in the 9 years I’ve been with them I’ve never received one kobo from them. @AskNationwide you’ve broken our bond 💔😭