Nationwide status: access issues and outage reports

Problems in the last 24 hours in Glenrothes, Scotland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Glenrothes, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Glenrothes, Scotland

Latest outage, problems and issue reports in Glenrothes and nearby locations:

• 
  David Barclay (@44dbarc) reported 18 minutes ago from Kirkcaldy, Scotland

  @AskNationwide I'm having frequent problems with Google pay and my registered flex account card which is declined every 6th transaction. Is this normal given we have to use this multiple times a day. For small amounts nowhere near the £100 limit

• 
  John van Dieken (@doubledutch13) reported 26 minutes ago from Methil, Scotland

  @AskNationwide Yes that’s what I did today. They said they found an error on revising it and have issued it today. They say you may take 3-5 days to process it. I told them they were wrong. NW credits it immediately ?

• 
  David Barclay (@44dbarc) reported 39 minutes ago from Kirkcaldy, Scotland

  @AskNationwide The issue is the contactless phone payments not the card. I rarely carry cards now. Doesn't look like there is an answer to this at present other than always carrying card and phone. Makes Samsung and Google pay pointless as a result

• 
  John van Dieken (@doubledutch13) reported 46 minutes ago from Methil, Scotland

  @AskNationwide Company says there was an error and refund has been issued today. Will I see it tomorrow if they are not lying to me again? (It’s not there yet?)

• 
  John van Dieken (@doubledutch13) reported 52 minutes ago from Methil, Scotland

  @AskNationwide not having the best time. Nationwide have now let me down twice in a fortnight. Loan paid off 9th. Payment taken today. You guys are better than that. Truly not happy. #Katie has resolved but feel let down. 💔

• 
  John van Dieken (@doubledutch13) reported 56 minutes ago from Methil, Scotland

  @AskNationwide I will do. I had further errors using the card reader on the same issue so I’ve given up for today. Fresh try tomorrow.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Niz1111 (@Niz11111) reported 24 seconds ago

  @AskNationwide apparently nationwide are having issues processing payments with no notification to customers. A direct debit for y credit card was made and reversed. Payment from savings to current also reversed. This is causing distress and anxiety for me as it could affect my

• 
  Ethan (@ethanms10) reported 1 minute ago

  @AskNationwide is your triple access isa likely to return?

• 
  Bish_AvFc (@AvFc_0973) reported 8 minutes ago

  Genuinely never had a banking app as **** as @AskNationwide does it ever work?

• 
  Katherine Stead ❤️🌈 💙 (@katherine_stead) reported 8 minutes ago

  @AskNationwide Hi, what is the issue with making payments to someone? Thanks

• 
  OL (@LerryOwen) reported 8 minutes ago

  Hey @AskNationwide very disappointing you can’t open a ISA with yourselves online unless you’re an existing customer. Also very poor not to be able to transfer an existing isa in along with allowing this years allowance.

• 
  𝐂𝐥𝐥𝐫. Marc 𝐓𝐢𝐞𝐫𝐧𝐞𝐲 (@MarcTierneyNews) reported 8 minutes ago

  If #Nationwide insist on closing their branches during the working day. The least they can do is make sure they have enough receipts in their ATM. @AskNationwide #Haverfordwest

• 
  Katherine Stead ❤️🌈 💙 (@katherine_stead) reported 10 minutes ago

  @AskNationwide Yes, it says “we seem to be experiencing some technical problems”. I’ve tried a number of times to make a payment online and keep getting this. K

• 
  Miguela (@blackhairbub) reported 13 minutes ago

  @AskNationwide I'm not receiving push notifications. My phone is set to receive notifications, but you aren't pushing them out. There is nothing in the notification history screen on the app. Clearly, you're not pushing notifs. How can I escalate this issue?

• 
  Julie (@JulieMelvinator) reported 14 minutes ago

  @AskNationwide And now for the record DIXITA has said there’s no problem with the payment to HMRC. I still want to know WHY my payment card was blocked. I’ve had to get on to HMRC and stupidly the ARTI (?) chat!!

• 
  #Dalekphobia a.k.a. #anti_Dalek_hatred tsar (@bindon) reported 14 minutes ago

  @AskNationwide The "new look" on the customer web portal is atrocious. You must create an option to keep the previous format permanently! I would switch banks, but I've been a customer for 40 years. Hopefully you will get over whatever it is ur design team are going thru & go back to how it was