Nationwide status: access issues and outage reports

Problems in the last 24 hours in Gainsborough, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Gainsborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Gainsborough, England

Latest outage, problems and issue reports in Gainsborough and nearby locations:

• 
  Glenn C (@muskysman) reported 23 minutes ago from Retford, England

  @AskNationwide have you got an eta as to when incoming payments issue should be resolved . As an IT head of service myself I would expect to keep customers up to day with an era for resolution. Do we expect to see any payments today into our accounts

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ryan Gerrard (@RyanLGerrard) reported 2 minutes ago

  @AskNationwide Why do you think it’s acceptable for your advisors to lie about correspondence they have in fact received from me? This has resulted in a non-thorough investigation by a very dismissive complaints handler, who has now closed the case. Shocking customer service.

• 
  Citizen Swift (@citizen_swift) reported 7 minutes ago

  @AskNationwide I can’t get to internet banking. It’s been blocked. Called again this morning and got someone but their system was down 🙃

• 
  SomeWhiteGirl (@TheSmirkingApe) reported 8 minutes ago

  @Sparky2504 @AskNationwide Good luck, do you have your customer number and your telephone password because you're not speaking to a person if you don't have these. Gone are the days when you just call up and speak to a person

• 
  james (@jimbo271960) reported 11 minutes ago

  @MichaelFra89678 @duffers0000 @AskNationwide Current account saving account and a mortgage if you have one these you should get it but theres always T&C's i did have one but they closed it down bastards lol

• 
  Tracy (@Tracy52468806) reported 13 minutes ago

  @AskNationwide I know! That’s what usually happens! Today it was insisting I use a card reader or I should order one! I didn’t have it with me!! Yet another system glitch?

• 
  ian ross (@ianross48395988) reported 15 minutes ago

  @AskNationwide Nationwide advised a customer of our company we were a scam concern and not to pay us for an order! We are a small 22 year old family company.

• 
  Steve Hammal (@hammal6474) reported 16 minutes ago

  @AskNationwide I will, thanks. The manager in question needs to be removed from any customer facing role if persecuting old and vulnerable people is what she classes as doing her job 🤬🤬🤬

• 
  Francis Wilcox (@Tel_Wilcox) reported 17 minutes ago

  @AskNationwide @VirginMoney another day WITHOUT access to my money😠 No explanation why account was closed+No way to get MY money+Refuse to tell me what happens next CUSTOMER FOR 4 DECADES😲 ONE MORE DAY WITH ZERO COMMUNICATION👎 Appalling service❎ Recomend ppl change🤔

• 
  Platinum Trophy 141 (@plattrophy141) reported 18 minutes ago

  @AskNationwide Hello, I ordered a credit card over 10 working days ago and I still haven’t received it. I start a new job on Monday which I need the card for to pay for travelling but now I won’t be able to get there because of your inadequate service. Trashy Bank

• 
  Josie Bishop (@Josiry71) reported 20 minutes ago

  @AskNationwide I don't know when I have had such rude disrespectful service trying to help my elderly friend as I have had from your support service