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Nationwide

Nationwide status: access issues and outage reports

Some problems detected

Users are reporting problems related to: login, website and mobile app.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Gainsborough, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Gainsborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Nationwide

Nationwide is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  • 29% Login (29%)
  • 26% Website (26%)
  • 26% Mobile App (26%)
  • 12% Transactions (12%)
  • 5% Transfer (5%)
  • 1% Withdrawals (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Gainsborough, England

Latest outage, problems and issue reports in Gainsborough and nearby locations:

  • muskysman
    Glenn C (@muskysman) reported from Retford, England

    @AskNationwide have you got an eta as to when incoming payments issue should be resolved . As an IT head of service myself I would expect to keep customers up to day with an era for resolution. Do we expect to see any payments today into our accounts

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • M95754861557
    MattH (@M95754861557) reported

    @JLP_officialxxx @AskNationwide I'm no expert but might they put a CIFAS marker by your name (and anyone they think you are linked to) making it difficult to bank elsewhere? I would cooperate then close it and tell them to **** off.

  • Rothbury01669
    Stevio (@Rothbury01669) reported

    Bit of unexpect cash today - £62 to be precise from @AskNationwide 15 years ago the Mister opened a cashbook account at Nationwide in Edinburgh to deposit some cash when his dad died on behalf of his nephew who was out of country but left it by his Grandad. It was in there for a couple of years Eventually he returned to Scotland and the Mister gave him the cash his dad (nephews grandad) wanted to leave him - the account was then at 0 Today ..... text from Nationwide to his number saying they had post returned to them and needed to speak to him about his account - he doesn't even have the passbook Couldn't use the automated service was we had no account number to hand and it kept cutting him off and saying it couldn't help without one. Decided to ring using my credentials as I have a current and savings account with them. I went through security and then explained about his text and asked if it was genuine and put him on the phone He gave his old address in Newcastle ..... nope .... EH6 they said ..... it was that far back and he gave them his old address in Leith. Bingo Turns out that the 0 became about a tenner or so in an interest payment the following year and it's earned interest ever since and it's now at £62 and a few pennies The letter was to say that his passbook account was now a sort code and account number, like a current account and was returned in the post. We've got the details and tomorrow he can log in and claim that little bit of cash Thanks Nationwide

  • hatetorycuts
    💙Susan Robinson 🌹🐞💙🐝🐈🐈🐝💙 (@hatetorycuts) reported

    Hi @AskNationwide Is there truth to the rumour that you're going to be given power to spy on older people's bank accounts? Please let me know in advance so can move to another bank who don't support such an invasion of privacy

  • Icarus1054
    Gareth Owens (@Icarus1054) reported

    @ZiaYusufUK My wife has been refused access to the current account she has operated with @AskNationwide for 35 years until she tells them what her annual income is. They claim (wrongly) that it's a 'legal requirement'. Frankly, it's none of their business. @TheFCA 😡

  • mrsdeadman2015
    Leah Cambridge (@mrsdeadman2015) reported

    @AskNationwide @AskNationwide Yes it was done via the switch service. I’ve asked family to change their details to my new nationwide account for a SO and it says it can’t identify the details which is what was happening when I was trying to change bank details on my child benefit payments

  • omletteprincess
    danielle sarah (@omletteprincess) reported

    @AskNationwide hi - why is it so hard to sign into the app / for past month just keeps buffering - sometimes I wait ages to sign in - other times I just give up - is something wrong? I have a Lloyds app and don’t experience the same

  • Xynthymr
    Xynthymr (@Xynthymr) reported

    Hi @MartinSLewis, For context: I wanted to pay £100 cash into my gf's account to help her cover an unexpected bill. It was a one-off. I had all the necessary info (Account Number, Sort Code etc), but #Nationwide said I could only do it if I possessed her card. 🙄 @AskNationwide

  • gwrlner
    Gwrlner (@gwrlner) reported

    @AskNationwide are your services down? I can't access any of my accounts keeps telling me to try again later.

  • JamesLawrence00
    James lawrence💙 (@JamesLawrence00) reported

    @AskNationwide is the banking app down? Just get an error about a technical issue

  • SamanthaWalsh76
    The Non-Mum Network (@SamanthaWalsh76) reported

    @AskNationwide Hi there, I transferred £ to a newly-closed account in error on 29/09 and it’s still not been returned - how do I follow up with this pls?