Nationwide status: access issues and outage reports

Problems in the last 24 hours in Fenstanton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Fenstanton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Fenstanton, England

Latest outage, problems and issue reports in Fenstanton and nearby locations:

• 
  Andrew Harmsworth FRAS 😷 (@harmsy) reported 17 minutes ago from Oakington and Westwick, England

  Interest rate has gone up on our @AskNationwide mortgage, so of course our monthly payment has gone *down* £74 per month. Interest rates should go UP more often please! I think their software has a bug…

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr Robert O'Toole NTF (@robertotoole) reported 6 minutes ago

  @AskNationwide No. I haven't got time. Over to you. The reputation of the Nationwide rests in your hands. Will you tolerate basic programming errors in core online systems? Should we all be worried about the quality and safety of other Nationwide systems?

• 
  Rachael Rance (@rachael_rance) reported 6 minutes ago

  @AskNationwide Hi - I’m trying to urgently report current account fraud via 0800 0556622 however the call is cut off after receiving the message, “due to unforeseen circumstances we are unable to take your call” - this isn’t helpful, I’m on hold to 03457 302011. Can you pls help?

• 
  Stephen Keye (@SteKeye80) reported 10 minutes ago

  @AskNationwide Your horrendous service is also having an impact on my working day.

• 
  Oliver James Robertson (@MrZ3st) reported 10 minutes ago

  @AskNationwide My current account switch didn’t go through last Friday, I contacted you on Monday and you said it would be sorted but I never heard back and the account didn’t get switched, please can you help?

• 
  Stephen Keye (@SteKeye80) reported 12 minutes ago

  @AskNationwide Again hiding behind emails and process. If I fill the form out I want someone to contact me straight away. Considering the deal I’m about to sign with you and the money I’m going to put down up front the whole process has been horrendous

• 
  Noakesy (@chrisnoakesy) reported 14 minutes ago

  @AskNationwide Thanks for responding. Given most people use mobile devices are there plans to implement this service on the app or even promote it? Thanks

• 
  jayne bradsworth (@jmbrads) reported 18 minutes ago

  @AskNationwide fraud query for a transaction 3 months ago i cant remember or check as my account has been removed from online banking. im expected to prove its genuine but no help offered despite phoning to ask. everything im told makes no sense and rather than help im told to email 😡

• 
  Stephen Keye (@SteKeye80) reported 21 minutes ago

  @AskNationwide I have a job to do, you’ve disrupted my working week as it is. How about you guys do a bit of work for once and call me

• 
  Sam Sharp (@sharpy_sam1) reported 22 minutes ago

  @AskNationwide Hi Lauren, appreciate the prompt response, No offence but the service is awful and I would rather speak on the phone. I will wait until the morning I guess. Thank you and have a good evening

• 
  S.E.H Kelly (@sehkelly) reported 22 minutes ago

  @AskNationwide We have been on hold for hours today. It is awful. We are in tears here. Our child is shivering. We cannot wash. No one will help and we are back on hold again.