Nationwide status: access issues and outage reports

Problems in the last 24 hours in Fenstanton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Fenstanton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Fenstanton, England

Latest outage, problems and issue reports in Fenstanton and nearby locations:

• 
  Andrew Harmsworth FRAS 😷 (@harmsy) reported 15 minutes ago from Cambridgeshire, England

  @RevdCharles @AskNationwide Good guess. No, I know what it is, and they do it every few years so that our end date doesn’t come early. Profits before principles. Or “computer error” as they call it!

• 
  Andrew Harmsworth FRAS 😷 (@harmsy) reported 26 minutes ago from Oakington and Westwick, England

  Interest rate has gone up on our @AskNationwide mortgage, so of course our monthly payment has gone *down* £74 per month. Interest rates should go UP more often please! I think their software has a bug…

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter McDermott💙 (@PeterMc_Dermott) reported 14 seconds ago

  @AskNationwide Had to find another way round getting to talk to someone. Poor service re bereavement

• 
  Kellie (@xKellieLou) reported 6 minutes ago

  @AskNationwide So you can talk your way out of it, I don't think so. I am emailed a complaint - you don't know how much this has affected me as a customer.

• 
  Elizabeth Mistry (@ElizabethMistry) reported 6 minutes ago

  @Sureena4WNE Really good to see another branch of @AskNationwide in Wednesfield Hoping this one will also offer support for people (you don’t have to be a customer) with concerns about #Dementia

• 
  Sam C (@misssamc) reported 8 minutes ago

  @AskNationwide any known issue around one time codes not being received? 🫠

• 
  Eze Hive (@EzeHive) reported 9 minutes ago

  @AskNationwide closing an account for no reason, not responding to messages and now refusing to tell me where my money is is a big problem and fraud. Just because I ordered a new card. Urgently get back to me, I shouldn’t have to wait hours on a phone when you’ve taken my money

• 
  Christopher Freeman (@cmdfreeman) reported 10 minutes ago

  @AskNationwide @Mollylou1988 Similar problem. Money transfer to another bank says it’s worked but over 90 minutes later hasn’t arrived. Something definitely wrong.

• 
  Gooner Kev (@KevKumbaya) reported 15 minutes ago

  @AskNationwide hey guys. Great idea to start asking me to use a card reader to send money 👍 is it not enough that I’ve used a login, pin, password, faceID?!?? No I need a ******* card reader to send my nan £25. Is it 2001 again?! What a ******* joke

• 
  X_eON (@X_eON) reported 16 minutes ago

  @AskNationwide Hello don't know if i'm being stupid or ? but i'm trying up online access and have a been sent a passnumber by post but there is nowhere to put it? there is no mobile or email attached to my account so can't proceed? what use is the point of passnumber by post?

• 
  Jason Crane (@1975crane) reported 18 minutes ago

  @AskNationwide absolute disgraceful customer service - holiday over on day one because of archaic system Keep your fairer sharer payment, means nothing, nothing at all

• 
  ME? I'm not well.... (@itsfar2bright) reported 24 minutes ago

  @AskNationwide @lourowlands99 You can’t remove the card reader if you’ve never had one ! This was a problem several Months ago. Seems you’ve updated the system with the same error. I too can’t transfer money.