Nationwide status: access issues and outage reports

Problems in the last 24 hours in Fenstanton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Fenstanton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Fenstanton, England

Latest outage, problems and issue reports in Fenstanton and nearby locations:

• 
  Andrew Harmsworth FRAS 😷 (@harmsy) reported 30 seconds ago from Oakington and Westwick, England

  Interest rate has gone up on our @AskNationwide mortgage, so of course our monthly payment has gone *down* £74 per month. Interest rates should go UP more often please! I think their software has a bug…

• 
  Andrew Harmsworth FRAS 😷 (@harmsy) reported 54 minutes ago from Cambridgeshire, England

  @RevdCharles @AskNationwide Good guess. No, I know what it is, and they do it every few years so that our end date doesn’t come early. Profits before principles. Or “computer error” as they call it!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michelle Moat (@michelle_moat) reported 2 minutes ago

  @OBDowntime @AskNationwide when is this going to be fixed? Not working since yesterday.

• 
  Diglit Dear. (@diglitpie) reported 2 minutes ago

  @AskNationwide I cannot get into the Nationwide app or get online both using WiFi and 5g. This has gone on for over a week. I have deleted app and reloaded app, turned WiFi router on and off but still no joy on IPhone or IPad. Please help. Thanks.

• 
  Niz1111 (@Niz11111) reported 6 minutes ago

  @AskNationwide apparently nationwide are having issues processing payments with no notification to customers. A direct debit for y credit card was made and reversed. Payment from savings to current also reversed. This is causing distress and anxiety for me as it could affect my

• 
  Chris Murray (@CJM1871) reported 10 minutes ago

  @AskNationwide Are you having issues with your app? Trying to register my account on a new device but it keeps crashing

• 
  Chartman69 (@WhatFuckwittery) reported 10 minutes ago

  @AskNationwide customer service ? Absolute joke ! 🤬

• 
  kathleen reid (@independencekat) reported 11 minutes ago

  @AskNationwide couldnt get 2 separate payments through this morning to, two different companies. Used another card , different bank. No issues at all.

• 
  Ross (@enakssor) reported 18 minutes ago

  @AskNationwide had a payment sent to me from another nationwide account but haven’t received it yet, whats the issue?

• 
  Vibes (@Vibes8432) reported 18 minutes ago

  Unable to make a small SEPA payment the one time I actually want it to work. Chat agent was useless told me there might be a glitch. Seriously @AskNationwide is this the level of support for a core business function?

• 
  🌍🌳🐟🙉Ady🤔 (@AdyG28) reported 19 minutes ago

  @AskNationwide I opened a triple access ISA last October which started at 4%, now it's been reduced to 3.3%. Meanwhile in the app you're offering new triple access ISA deals at 4%. Why have you reduced my current one, while offering new deals at the higher rate mine started at?

• 
  Beelin (@beelinbaxter) reported 21 minutes ago

  @AskNationwide I have called this number. Unfortunately the helpful agent couldn't help. There might be a bug on your contactless limit edit page. Is there an IT helpline I can call?