Nationwide

Is Nationwide down in Ely, Cambridgeshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ely, Cambridgeshire, England 12/12/2025 18:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (24%)

    Website (24%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Nationwide Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • harmsy Andrew Harmsworth FRAS 😷 (@harmsy) reported from Oakington and Westwick, England

    Interest rate has gone up on our @AskNationwide mortgage, so of course our monthly payment has gone *down* £74 per month. Interest rates should go UP more often please! I think their software has a bug…

  • harmsy Andrew Harmsworth FRAS 😷 (@harmsy) reported from Cambridgeshire, England

    @RevdCharles @AskNationwide Good guess. No, I know what it is, and they do it every few years so that our end date doesn’t come early. Profits before principles. Or “computer error” as they call it!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • LynnPoole84 Lynn (@LynnPoole84) reported

    @AskNationwide is there any issues with the app?My current account and savings accounts have disappeared and have no access to them!Thanks

  • turnbullissimo Harry Turnbull (@turnbullissimo) reported

    @AskNationwide You know the 1 yr triple access online saver, is it an initial lump sum only or can you add cash during the time it runs?

  • Tuffers56 DT (@Tuffers56) reported

    @AskNationwide You have pulled my daughters mortgage offer due to a drainage issue the valuation surveyor says needs investigation. Issue is understood & money set aside to remedy it. Land alone is worth twice the loan… so secure. Yet you choose to ruin every move in the chain.

  • bobbymiller129 C (@bobbymiller129) reported

    @AskNationwide fixed mortgage deal ends March, have put a new deal in place via mortgage broker. Is there anyway of seeing if I could swap to a cheaper alternative between now and then? Just incase rates go down etc

  • galatis_sharon SharonLeigh (@galatis_sharon) reported

    @YSelsavonha @AskNationwide And yet NATWIONWIDE….. I’m still waiting for a response to my actual complaint!!!! Get the staff - doing more with less isn’t working - stop being greedy and spend some money on recruitment! #banking #Mortgages #nationwide

  • Tuffers56 DT (@Tuffers56) reported

    @AskNationwide No one at Nationwide can do anything it seems. Apparently not even customer service staff are allowed to contact the post valuation query team.

  • BrownGFX Steve Brown (@BrownGFX) reported

    @AskNationwide our joint accounts show on my phone (on the app) but not on my wife's phone. Can you help please?

  • LauraVi88114941 Laura Vieira (@LauraVi88114941) reported

    @AskNationwide is there a problem with making payments using the app? I’m trying to make a payment and keep getting a message to say it can’t be processed at this time. Thanks!

  • Tuffers56 DT (@Tuffers56) reported

    @mrburgundy1976 @AskNationwide NB that’s shocking customer service.

  • MattyWestern Matt Western (@MattyWestern) reported

    @AskNationwide why have myself and my wife made the switch to you.. first time calling up and what terrible / unhelpful customer service! Looks like switching was a bad idea👎 Anyone want to help at all!??