Nationwide

Is Nationwide down in Ely, Cambridgeshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ely, Cambridgeshire, England 12/05/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (22%)

    Website (22%)

  3. Login (20%)

    Login (20%)

  4. Transactions (12%)

    Transactions (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • harmsy Andrew Harmsworth FRAS 😷 (@harmsy) reported from Cambridgeshire, England

    @RevdCharles @AskNationwide Good guess. No, I know what it is, and they do it every few years so that our end date doesn’t come early. Profits before principles. Or “computer error” as they call it!

  • harmsy Andrew Harmsworth FRAS 😷 (@harmsy) reported from Oakington and Westwick, England

    Interest rate has gone up on our @AskNationwide mortgage, so of course our monthly payment has gone *down* £74 per month. Interest rates should go UP more often please! I think their software has a bug…

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported

    Wow! @AskNationwide are prepared to let me leave as a customer over this issue because they won't admit there is any fault on their side. At least NatWest offered me a solution. Absolutely disgraceful.

  • monstrousfemme ~ (@monstrousfemme) reported

    .@AskNationwide will only talk to the vendor. I'm not the vendor. @AwesomeMerch will not talk to Nationwide visa help desk. I am down £125 and no one is willing to help me. **** both of them. They're both losing my custom over this.

  • peter_mcclurg Peter mcclurg (@peter_mcclurg) reported

    @AskNationwide Does anyone remember when Nationwide had at least a month when no technical issues alarmed members? I think you've broken the Seal of Trust with your members. Cannot wait for the AGM.

  • JulieLunk2 Julie Lunk (@JulieLunk2) reported

    @AskNationwide The Direct Debit Guarantee protects customers from payments taken in error. In the case of any incorrect or fraudulent payments, the payer is entitled to a full and immediate refund from their bank. 4/

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Muffie62 Carol Black (@Muffie62) reported

    @AskNationwide how do I get a new card reader? Mine has stopped working.

  • jimmyb03 J (@jimmyb03) reported

    @sofee_ Same mate - I managed to get the branch to speak to head office who admitted there is an ongoing problem - with NatWest in particular - the bank gave me the money from there error funds until it arrived today. @AskNationwide have been shown to have not been upfront about it 🤥

  • DmitriusOld Dmitri Old (@DmitriusOld) reported

    @AskNationwide I have had a call with a very callous supervisor. I think you have lost a customer. I am going into the branch to discuss my future next week. I cannot possibly recommend your institution to anyone from now on. Your institution's customer-facing attitude stinks.

  • BtcStonks Leaky Wallet (@BtcStonks) reported

    @AskNationwide And how are we ment to get the money huh, what you just gonna deliever 5 figures to our door ? The problem is and has been getting our money.

  • scepticalists Hmmmph (@scepticalists) reported

    @Daveyboylyon @AskNationwide Log a new call - the customer team were told the problem was fixed but have now been told to log these as IT faults