Nationwide

Is Nationwide down in Ely, Cambridgeshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ely, Cambridgeshire, England 01/17/2026 12:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Website (28%)

    Website (28%)

  3. Login (21%)

    Login (21%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • harmsy Andrew Harmsworth FRAS 😷 (@harmsy) reported from Cambridgeshire, England

    @RevdCharles @AskNationwide Good guess. No, I know what it is, and they do it every few years so that our end date doesn’t come early. Profits before principles. Or “computer error” as they call it!

  • harmsy Andrew Harmsworth FRAS 😷 (@harmsy) reported from Oakington and Westwick, England

    Interest rate has gone up on our @AskNationwide mortgage, so of course our monthly payment has gone *down* £74 per month. Interest rates should go UP more often please! I think their software has a bug…

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Kelly_Jackson88 Kelly Jackson | It’s More Fun In Your 30s (@Kelly_Jackson88) reported

    @AskNationwide Been over an hour now. When is this going to be fixed? It is 4 days before Christmas and I need access to the funds I transferred to PayPal URGENTLY.

  • 66Amanda10 Amanda (@66Amanda10) reported

    @Nicolef1Penney @AskNationwide Looks like nationwide need to get their staff some customer service training as well as a decent IT system

  • Missamypacey_93 Amy Marie 💜 (@Missamypacey_93) reported

    @AskNationwide an instant payment had been made into my account but it not showing in my account. Is there a system error

  • jennyx Jenny (@jennyx) reported

    @AskNationwide how long the issue is fixed with receiving and sending money please.

  • CarolineElsson Caz Elsson (@CarolineElsson) reported

    @AskNationwide I need that transfer to go through ASAP. This is pretty poor service so close to Christmas. How long will it take?

  • theowlsusie Theowlsusie (@theowlsusie) reported

    @AskNationwide any eta on when payment issues will be resolved? Is it just online or will my card have issues in store too? Hohoho merry Christmas 😎

  • Tamzin83 Tamzin (@Tamzin83) reported

    @AskNationwide This is not acceptable! We have bills coming out that have not been paid because of your issues with wages being paid into our account. I’m unable to collect my Christmas food shop because the money is not in there and should be! I now don’t have Christmas dinner for my girls!

  • Samantha_editor Samantha Harman (@Samantha_editor) reported

    Yet another issue with @AskNationwide payments... card just got declined doing the Christmas dinner shop, I nearly had a heart attack, went on the app and it says 'sorry there are an issue with all payments at the moment'... this is the 2nd time this has happened in a month.

  • eagllefirestorm mystery man (@eagllefirestorm) reported

    @AskNationwide Yes but apple pay is also jot working with your cards any of your cards credit debit etc. stop with the copy paste response. People cant pay for anything.

  • KeaneJohn69 John (@KeaneJohn69) reported

    @AskNationwide have you identified the route cause of the issue delaying payments into accounts yet and any estimated time to deal with matters?