Nationwide status: access issues and outage reports

Problems in the last 24 hours in Ely, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

• Login (29%)
• Website (27%)
• Mobile App (26%)
• Transactions (12%)
• Transfer (5%)
• Withdrawals (1%)

Community Discussion

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Nationwide Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

• 
  Andrew Harmsworth FRAS 😷 (@harmsy) reported 13 minutes ago from Cambridgeshire, England

  @RevdCharles @AskNationwide Good guess. No, I know what it is, and they do it every few years so that our end date doesn’t come early. Profits before principles. Or “computer error” as they call it!

• 
  Andrew Harmsworth FRAS 😷 (@harmsy) reported 43 minutes ago from Oakington and Westwick, England

  Interest rate has gone up on our @AskNationwide mortgage, so of course our monthly payment has gone *down* £74 per month. Interest rates should go UP more often please! I think their software has a bug…

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter Miller (@PeteinExeter) reported 6 minutes ago

  @AskNationwide I was expecting quite a large amount of money to be transferred via CHAPS from a solicitor this afternoon but nothing is showing. Can you help at all please?

• 
  RunNeighRun (@bigbadste321) reported 6 minutes ago

  @AskNationwide say there is no delay on incoming payments yet there most definitely is. Hands down one of the worst banks ever

• 
  Solitary Trail Runner. Avoiding people since 1957. (@RichardOfShoes) reported 10 minutes ago

  @AskNationwide Hi. The website says your services are within normally but when I try to log in it tells me you can't log me in and have a technical problem and are doing your best to fix it. What's up?

• 
  xx (@thedevilatplay) reported 13 minutes ago

  @AskNationwide I called them few days back - no help - what a waste of everyone’s time and money

• 
  Kate Brittain (@BrittainKnit) reported 16 minutes ago

  @AskNationwide your treatment of a vulnerable/ disabled customer in a very delicate situation has been atrocious this week.

• 
  Gurvinder (@GuviSidhu1) reported 16 minutes ago

  @AskNationwide Hi I’ve tried to transfer some money to my account but it’s not showing not even as a pending transaction. Is there a problem with the system again?

• 
  Sarra (@Arras_666) reported 19 minutes ago

  @AskNationwide no problems with receiving bank - instead of passing the buck over payments sort the matter out as it’s getting to be once a week

• 
  Dave Morton (@J_BiscuitEsq) reported 22 minutes ago

  Few things sap the last of your working weeks spirit than 40 minutes listening to @AskNationwide on hold music. To give them one bit of info that will take ten seconds and that they have ignored 3 written messages about.

• 
  Sheridan Kates (@sheridanvk) reported 22 minutes ago

  @AskNationwide @TurnbullVincent I have just experience the same issue - normally it’s instant, but I’m still waiting for the transfer I sent from Nationwide to Monzo about 15min ago

• 
  Kelly Mulready (@KellyMulready) reported 24 minutes ago

  @TurnbullVincent @AskNationwide Got the same issue - from nationwide to Halifax and no money received!