Nationwide

Is Nationwide down in Ely, Cambridgeshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ely, Cambridgeshire, England 12/11/2025 21:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Nationwide Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • harmsy Andrew Harmsworth FRAS 😷 (@harmsy) reported from Cambridgeshire, England

    @RevdCharles @AskNationwide Good guess. No, I know what it is, and they do it every few years so that our end date doesn’t come early. Profits before principles. Or “computer error” as they call it!

  • harmsy Andrew Harmsworth FRAS 😷 (@harmsy) reported from Oakington and Westwick, England

    Interest rate has gone up on our @AskNationwide mortgage, so of course our monthly payment has gone *down* £74 per month. Interest rates should go UP more often please! I think their software has a bug…

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Hammer57COYI GOD BLESS England, Britain, UK (@Hammer57COYI) reported

    @AskNationwide Thanks but where is the 24/7 assistance that is mentioned. It is a joke! The situation is I want to transfer a decent amount of money in from an ISA elsewhere and I have to battle to get assistance from someone! I would like to speak to someone. Is that not part of 24/7 help?

  • Karrisbella karris lydia (@Karrisbella) reported

    The service in @AskNationwide is absolutely horrendous. they prompted me to close my bank account, they were extremely rude and on top of all that they gave me the wrong balance. Will never be banking with them again. #nationwidebank #nationwideuk

  • JessGoyder Jess Goyder (@JessGoyder) reported

    @AskNationwide can’t log in to your app - which happens so frequently. I often have to delete it and go through the whole installing process again. Anything you can do to help this time? Many thanks.

  • JessGoyder Jess Goyder (@JessGoyder) reported

    @AskNationwide Thanks for trying to help Mel. In the end I deleted the app and reinstalled it. Quite a palaver but seems the most straightforward answer. I change the device name though.

  • Kim00333650 Kim (@Kim00333650) reported

    I can't believe it, some ****** in the US has attempted to purchase something online with my bloody card, cheeky feckers. Good Job Nationwide are **** hot on fraud. Thanks @AskNationwide

  • debsb155 Debbie (@debsb155) reported from Swindon, England

    And today’s award for shocking customer service goes to @AskNationwide sending us round in circles and getting nowhere… I pity the person I see in branch later

  • PritchardElin Elin Pritchard (@PritchardElin) reported

    @AskNationwide why do you keep delaying your Mortgage property surveys @NationwidePress ? 6 weeks and still no survey keeps getting moved and we're close to losing the property! SORT IT OUT! terrible service!

  • ryankemp1978 Ryan kemp (@ryankemp1978) reported

    @AskNationwide @AskNationwide that worked out well two complaints logged since the first of the month! No customer service again and yet more incompetence from the nationwide! Time for ombudsman to look into this one!

  • a_lidwell Anne Lidwell (@a_lidwell) reported

    @rstar666 @AskNationwide @georgebowden So pleased you are still plugging away on Twitter. I recently sent letter to the CEO with blow by blow descriptions of all the error messages. I’ll let you know if that does any good. All I’ve had so far is letters telling me how to complain to ombudsman. Outrageous!!

  • StablesPhotoPer Per Andersson (@StablesPhotoPer) reported

    @AskNationwide I’ve been double charged by @Tesco shop in Abergavenny due to faulty chip and pin help!