Nationwide

Is Nationwide down in Ely, Cambridgeshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ely, Cambridgeshire, England 03/06/2026 00:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (38%)

    Mobile App (38%)

  2. Website (26%)

    Website (26%)

  3. Login (24%)

    Login (24%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • harmsy Andrew Harmsworth FRAS 😷 (@harmsy) reported from Oakington and Westwick, England

    Interest rate has gone up on our @AskNationwide mortgage, so of course our monthly payment has gone *down* £74 per month. Interest rates should go UP more often please! I think their software has a bug…

  • harmsy Andrew Harmsworth FRAS 😷 (@harmsy) reported from Cambridgeshire, England

    @RevdCharles @AskNationwide Good guess. No, I know what it is, and they do it every few years so that our end date doesn’t come early. Profits before principles. Or “computer error” as they call it!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahfer Sarah Woods (@sarahfer) reported

    @AskNationwide I haven't been able to access the app since yesterday - is there a known issue?

  • kickestar kicker (@kickestar) reported

    @AskNationwide how do I cancel recurring card payment via your app? I called your customer services but was cut off and now not getting through at all. If it can be done via the app, give me the instructions. And before you say it, I can't contact the company

  • kimnmilward Kim Milward (@kimnmilward) reported

    @AskNationwide Already tried calling. The automated response was apply via the website.

  • HelBrodie Hel Brodie (@HelBrodie) reported

    @AskNationwide is you online banking working at the moment? Trying to login looking at a spinning wheel?

  • EmilyyDouglas Emily (@EmilyyDouglas) reported

    @AskNationwide I’ve tried both now and neither are working. There hasn’t been anything to accept just says Please correct the following errors before continuing and then won’t show me the errors. Thanks

  • kimnmilward Kim Milward (@kimnmilward) reported

    @AskNationwide Also to retrieve my customer number (I tend to use the app), and guess what I need to retrieve it? Yes, you've guessed it- a card reader!

  • jmcdougall21 Jenny McDougall (@jmcdougall21) reported

    @AskNationwide Thank you Jo, I am presume you would allow a coin deposit if a customer was to go overdrawn, rather than refusing the coins if the exact denomination on the money bag is not achieved.

  • sarahfer Sarah Woods (@sarahfer) reported

    @AskNationwide It's a Samsung. It just doesn't load, the app opens and then there is a spinning circle that goes round and it says "talking to nationwide" underneath but it never gets to the login page. I've tried uninstalling and reinstalling the app but it hasn't helped.

  • dohrty_ ً (@dohrty_) reported

    @AskNationwide i need help recovering my customer number, sent a dm :)

  • CollinWeston78 CWesty (@CollinWeston78) reported

    @AskNationwide Hi, I need to get an ISA PDF statement for a mortgage application, but can’t seem to do it online, can you help please? Regards Collin