Nationwide status: access issues and outage reports

Problems in the last 24 hours in Ely, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

• 
  Andrew Harmsworth FRAS 😷 (@harmsy) reported 26 minutes ago from Oakington and Westwick, England

  Interest rate has gone up on our @AskNationwide mortgage, so of course our monthly payment has gone *down* £74 per month. Interest rates should go UP more often please! I think their software has a bug…

• 
  Andrew Harmsworth FRAS 😷 (@harmsy) reported 27 minutes ago from Cambridgeshire, England

  @RevdCharles @AskNationwide Good guess. No, I know what it is, and they do it every few years so that our end date doesn’t come early. Profits before principles. Or “computer error” as they call it!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Beelin (@beelinbaxter) reported 21 seconds ago

  @AskNationwide Hi Emm, the managing cards/contactless feature isn't working on the app. Is there another way to do it?

• 
  CJ © 📷 (@photo_cj) reported 50 seconds ago

  @AskNationwide No, it's okay. Decision made as there is also reduced branch access to consider. If you don’t already have digital access, then you are basically stuffed! After 30years loyalty, we are too old to get all technical with new phones & expensive hardware along with broadband etc

• 
  Wayne Robertson (@2024Wayne) reported 3 minutes ago

  @AskNationwide Your phone and web chat teams haven’t been very good in the past and it’s taken Tracy M to get things sorted last time o had issues that the web and phone teams didn’t sort !

• 
  Simon (@Simon11037949) reported 4 minutes ago

  @AskNationwide I get an email from Nationwide ever day that I have not asked for with useless information and it’s impossible to have it stopped?

• 
  Hamilton (@Hamilton7543842) reported 7 minutes ago

  @TomHCalver I think prices are too high. Perhaps if they came down say 75%? All would be well again @AskNationwide

• 
  Vivian Brickell (@TheOldDear) reported 8 minutes ago

  @AskNationwide I did. I tried again. That’s I was wondering if you’d been having IT problems.

• 
  Wayne Robertson (@2024Wayne) reported 11 minutes ago

  @MartinSLewis @Zopa @AskNationwide Hi Martin, help required CAB no one available to help, complaints in with both Zopa and nationwide but they are both passing the buck. Zopa sent Nationwide money via Zap, the money was to an old nationwide account which is closed. I was told the

• 
  Kaarin (@Kaarin007) reported 16 minutes ago

  @AskNationwide I lost a better interest rate because your processes are antiquated, if not down right illegal! 2 months to sort out a very small mortgage and it's caused so much stress. Complaints couldn't even tell me when a decision was made & the letter I never received @Debbiecrosbie1

• 
  John Williams (@PopeJohno1) reported 23 minutes ago

  @AskNationwide Mycard a valid card payment to Dominoes was declined why Yes I have the money in my account Now fix it Now & 2 pizzas meaty

• 
  Katherine Stead ❤️🌈 💙 (@katherine_stead) reported 25 minutes ago

  @AskNationwide Hi, what is the issue with making payments to someone? Thanks