Nationwide status: access issues and outage reports

Problems in the last 24 hours in Ely, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

• 
  Andrew Harmsworth FRAS 😷 (@harmsy) reported 15 minutes ago from Oakington and Westwick, England

  Interest rate has gone up on our @AskNationwide mortgage, so of course our monthly payment has gone *down* £74 per month. Interest rates should go UP more often please! I think their software has a bug…

• 
  Andrew Harmsworth FRAS 😷 (@harmsy) reported 34 minutes ago from Cambridgeshire, England

  @RevdCharles @AskNationwide Good guess. No, I know what it is, and they do it every few years so that our end date doesn’t come early. Profits before principles. Or “computer error” as they call it!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  J Jones (@JJones87684337) reported 3 minutes ago

  @AskNationwide Your banking app is not working properly. People cannot log in.

• 
  Rebel444 (@Rebel444120668) reported 3 minutes ago

  @DebiEvansMatron @AskNationwide Bad, Ask you why you are withdrawing your own money, for years, and not just Nationwide. Then they don`t want you to have a lot of cash at home. All of them are a problem.

• 
  Charlie Muggins (@onemrmuggins) reported 6 minutes ago

  @AskNationwide anything about fairness and they will fob you off! LPA, you’ve ****** it up, clueless customer service and clueless CEO

• 
  Sarcastic Fringehead (@Pragjag) reported 9 minutes ago

  Is @AskNationwide having a bit of a nightmare? Last night I couldn’t make an online banking payment (it went through OK this morning) and now a ticketing site can’t contact them.

• 
  Jul8 (@Jul806223479) reported 10 minutes ago

  @AskNationwide Are you having issues right now? I have tried to apply for a new product both on the app and desktop site and I get error messages.

• 
  Cakecrumbs (@Cakecrumbs49) reported 12 minutes ago

  @AskNationwide Any news on when the St. Neots branch will be opening again? I have walked into town twice, last week (I think) and today, it was shut both times for maintenance. Your branches website says it is open!

• 
  Karen (@mooramana) reported 14 minutes ago

  @GuruGryff @AskNationwide First Direct! Been with them since inception. Never had a problem always available always helpful

• 
  Joy Brooks (@JoyBrooks99) reported 14 minutes ago

  @AskNationwide Will someone please answer post or the phone or call back. Every avenue to communicate with customers service is blocked. Call backs don't register as an incoming call so these are missed and you have to go through the whole rigmarole again.

• 
  Mark Sowton (@SowtonMark) reported 22 minutes ago

  @AskNationwide Having to come into branch to prove I am a human being, and then unable to report more than 1 fraud activity, even though there are 33. Couldn't report anything in app. Such a poor service, but I'm not surprised.

• 
  Jonathan Leigh (@LeighJonathan) reported 25 minutes ago

  @AskNationwide Nationwide say the website changes are in response to customer feedback. I'm a customer and I was not asked! The new online account format is appalling: the transaction type, description, and reference are not visible at a glance. Please leave the old format as an option.