Nationwide

Is Nationwide down in Ely, Cambridgeshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ely, Cambridgeshire, England 01/28/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Login (29%)

    Login (29%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • harmsy Andrew Harmsworth FRAS 😷 (@harmsy) reported from Cambridgeshire, England

    @RevdCharles @AskNationwide Good guess. No, I know what it is, and they do it every few years so that our end date doesn’t come early. Profits before principles. Or “computer error” as they call it!

  • harmsy Andrew Harmsworth FRAS 😷 (@harmsy) reported from Oakington and Westwick, England

    Interest rate has gone up on our @AskNationwide mortgage, so of course our monthly payment has gone *down* £74 per month. Interest rates should go UP more often please! I think their software has a bug…

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Northeastred Nigel Malone (@Northeastred) reported

    Trying to speak to an advisor about a settlement figure on a loan, but the automated filter system is a complete moron @AskNationwide . Website says lines open till 8 on the website and just get cut off with the robot saying the lines are closed...🙄

  • rayleee Raymond Lee (@rayleee) reported

    @AskNationwide Hi. So far, been waiting to speak to a customer service person to repay a loan for 15 minutes, Is there any other way I can do this rather than keep on hold (this is 2nd time of trying, last hold was 28 mins and I gave up)

  • shadyade Shady Ade (@shadyade) reported

    @AskNationwide 38 minutes waiting for a human to answer only to be told the system is down and they can’t answer my question.

  • AncientThoth Dean Thomas Crawford (@AncientThoth) reported

    @AskNationwide Why can’t you access my video and watch it when it’s made public available

  • JamesMcKelvie12 James McKelvie (@JamesMcKelvie12) reported

    @AskNationwide I paid off a mortgage with TMW, and received a letter asking me to call to finalise the legal process. It is impossible to get a reply. This afternoon, the number was not taking calls. This is unacceptable.

  • jamesm4986 Jamesm4986 (@jamesm4986) reported

    @AskNationwide good morning. I closed my current account today and it has gone. But I can still login to the app. I would like everything closed so that it isn't classed as open on my credit report. How do I do this?

  • SimonHa16973727 Simon Hall (@SimonHa16973727) reported

    @AskNationwide Having had a totally valid buildings insurance claim declined by Nationwide how they have the audacity to offer support for members Is beyond comprehension. Nationwide are a business that purely exist to make money. That is a fact. Don't get sucked in.

  • jamesm4986 Jamesm4986 (@jamesm4986) reported

    @AskNationwide good morning. I closed my current account today and it has gone. But I can still login to the app and I am still a member. I want everything closed including my membership so that it appears closed on my credit report. How do I do this? Thanks.

  • BillMarston14 Bill Marston (@BillMarston14) reported

    @AskNationwide is that the ******* best you can do, i thought you had a propper fix, not the bloody obvouis stuff. bye thats for noithing

  • BillMarston14 Bill Marston (@BillMarston14) reported

    @AskNationwide i cant, yout twiter diret message aint working, everyones eles are