Nationwide status: access issues and outage reports

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

• 
  David Barclay (@44dbarc) reported 26 minutes ago from Kirkcaldy, Scotland

  @AskNationwide The issue is the contactless phone payments not the card. I rarely carry cards now. Doesn't look like there is an answer to this at present other than always carrying card and phone. Makes Samsung and Google pay pointless as a result

• 
  Rachael Santangelo (@Beleza_Rach) reported 29 minutes ago from Edinburgh, Scotland

  @AskNationwide I've tried before. They just say no block on card..I appreciate security is important but often I end up using another providers card and just transfer the money

• 
  Stephanie Ashford (@steph_ashford) reported 30 minutes ago from Edinburgh, Scotland

  @AskNationwide Hello. I think there's a problem with the deposit slot on the external machine at your South St Andrew Street, Edinburgh branch. I've had a cheque and notes returned, bunched up, twice over the last 2 weeks.

• 
  Rachael Santangelo (@Beleza_Rach) reported 38 minutes ago from Edinburgh, Scotland

  @AskNationwide Come on now. So all these merchants are the problem but they accept my bank of Scotland debit card and santander one no problem. The problem is most definitely with yourselves

• 
  David Barclay (@44dbarc) reported 55 minutes ago from Kirkcaldy, Scotland

  @AskNationwide I'm having frequent problems with Google pay and my registered flex account card which is declined every 6th transaction. Is this normal given we have to use this multiple times a day. For small amounts nowhere near the £100 limit

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  3rd_Doctor 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💙💛🤍 (@JonPertwee1919) reported 10 minutes ago

  @AskNationwide Young lad with a disability, having difficulty opening an account and doesn't know why. Goes into your Goole branch - they can't help him and give him a number (seemingly a Head Office). Requires account details. Nice. How does he do that? Refer to the above.

• 
  Mary (@maryphillips22) reported 10 minutes ago

  @AskNationwide It is still happening, I can’t log in

• 
  2SpikyHairedWweFans (@2spikywwefans) reported 11 minutes ago

  @santanderuk you ******* **** bastards! Been waiting over an hour on chat to be connected! What is it with this **** substandard service! I really am thinking of moving to @AskNationwide

• 
  Lee Morley (@Smooth2014) reported 12 minutes ago

  @AskNationwide is Your customer service open 2day

• 
  Diane Lidster (@DianeFirestoker) reported 12 minutes ago

  Agree, car parking is a great example.All car parks should have option of paying with cash & Apps especially when no phone service! Banks closing down in towns & no replacement bank hubs as promised! If you are over 70 no one cares about you. Thank goodness for @AskNationwide

• 
  Tommybhoy79🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ (@ruchillbhoy79) reported 13 minutes ago

  On hold to @AskNationwide fraud telephone line for over 30mins now....terrible customer service this 😡

• 
  BigFatLion (@BigFatLion) reported 16 minutes ago

  @AskNationwide @arthurliverpool Shame your New Look website is so awful.

• 
  the pompey pope (@thePompeyPope) reported 18 minutes ago

  @AskNationwide 35 mins into a web chat.Nothing so far except the answer to someone else's query. 27 mins into phone queue . Have some questions to be answered before I can start application for joint account. Perhaps I'll go elsewhere. Terrible service

• 
  william (@willyamhobbs) reported 19 minutes ago

  @Mollylou1988 @AskNationwide I am also having problems but Nationwide are claiming that everything is fine?

• 
  George Brown (@gb62028) reported 21 minutes ago

  @AskNationwide so please enlighten me as to how I’m locked out of setting online banking up but then I tried to access my customer number and it says I’m locked out of setting it up Honestly a joke, regretting trying to set up an account with u