Nationwide status: access issues and outage reports

Problems in the last 24 hours in Dewsbury, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Dewsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Dewsbury, England

Latest outage, problems and issue reports in Dewsbury and nearby locations:

• 
  PalfreemanDave (@JDPPhotoUK) reported 40 minutes ago from Huddersfield, England

  @AskNationwide Hi there. I’ve just been working on opening an account. One of the steps involves taking a picture of ID. But the camera fails to focus so close up. It would make more sense to be able to upload a copy of the ID.

• 
  JennyW (@Jennylwarm) reported 41 minutes ago from Huddersfield, England

  @AskNationwide I am having issues logging in to Internet bank, I am waiting for welcome letter but I have my customer number, it just tells me I cannot access currently the account is still being looked over.its been a week

• 
  Lozza Needham (@lnbrinley) reported 53 minutes ago from Fenay Bridge, England

  @AskNationwide apparently there is a problem with direct debits going out have you told @HalifaxBank that's why my mortgage is late

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chelle (@ChelleChipato) reported 4 minutes ago

  @gondo_nicole @AskNationwide Thanks but that’s not what their website says, also he has been accepted and the uni had provided the relevant codes to open his student account. There was absolutely no reason why it couldn’t be opened so this is incorrect

• 
  Mary (@maryphillips22) reported 8 minutes ago

  @AskNationwide It is still happening, I can’t log in

• 
  Paul (@pau1ie_tom) reported 9 minutes ago

  @AskNationwide Absolute disgusting how ive been treated, a scammer tried take money from my account my account got blocked, i reposted it several days later still nothing then they sent me email saying don’t bother contacting us again about this scam your account will stay blocked, i rang several times fraud squad said wait another 4 days even though i sent evidence then got email saying ive been unblocked & its been sorted & what’s more of an insult they said on this occasion we will let you keep your account . How dare they, I was one who got scammed & they tell me I'm allowed to keep my account open, No apology no nothing just Insults & nasty emails, Last straw I'm Gone, I'm closing my account & moving my service, @nationwide is we protect scammers & insult & screw loyal customers, Pathetic :(

• 
  Danny Hughes (@dannyjames2913) reported 9 minutes ago

  Hi i switched over to u on the 24th August and my direct debits have not been transferred over and ive got bills to pay which will now be late can u help @AskNationwide

• 
  Chelle (@ChelleChipato) reported 10 minutes ago

  @AskNationwide also wanted an official letter from the university to confirm his acceptance because the UCAS codes he has received were insufficient (I kid you not). Also note that none of this is on their own website, this woman was just gate keeping and making stuff up 3/5

• 
  georgina brown (@georginabrown7) reported 11 minutes ago

  @AskNationwide have been unable to transfer any money out of my account for 10 days. Always getting an error message- have been on live chat 3 times and nobody able to fix this issue This is not good enough. I will have bills bouncing from another account if I cannot transfer

• 
  Helen (@hjs2309) reported 11 minutes ago

  One of your ATMs swallowed a large cash deposit then said transaction failed and machine went out of service. Called customer service but they said there wasn't anything they could do and we'd have to wait until Monday to go into branch. Surely more can be done?! @AskNationwide

• 
  Septic Skeptic Fella Русский мир иди на хуй! (@dunfishin4) reported 12 minutes ago

  @AskNationwide Infuriatingly, this was the same automated service that I had called previously and told me to use the app to dispute the payment. Talk about going round in circles 🤬. Meanwhile an insurance company has taken £100s from my account

• 
  Septic Skeptic Fella Русский мир иди на хуй! (@dunfishin4) reported 17 minutes ago

  @AskNationwide I tried to speak to someone at Nationwide on the phone but was greeted with an automated service and referred to the banking app, where a dumb chatbot told me it would take up to 120 days to investigate a “dispute” and gave me a phone number to speak to an agent.

• 
  Suzanne Appleby (@suze_appleby) reported 19 minutes ago

  @AskNationwide called your credit card fraud line at your request, when it tries to put me through to someone it tells me it’s closed and tells me to call the number I’ve just called. Which according to your website is 24/7. Not very reassuring, what do I do now?