Nationwide status: access issues and outage reports

Problems in the last 24 hours in Devizes, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Devizes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Devizes, England

Latest outage, problems and issue reports in Devizes and nearby locations:

• 
  Ghost of Goose (@ghostofgoose5) reported 1 minute ago from Little Cheverell, England

  Brilliant customer service from @AskNationwide in Salisbury this morning. I would suggest the very rude staff from the Henley on Thames branch & the useless unhelpful lot from the Bletchley branch are sent here for further training.

• 
  Tracey xx (@fairy_dust) reported 51 minutes ago from Alton Barnes, England

  Anyone else having issues with #nationwide. Payments are leaving my account AND also they're holding the transaction AGAIN in pending transactions. They admitted to me 2 months ago it was their issue & its still happening. Sort it out @AskNationwide #FSA @MartinSLewis

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Heather Finlay 🕊️KPSS💚🤍💜 (@LuxuryMoon) reported 2 minutes ago

  @AskNationwide Your new style layout for online banking is very poor and much worse than the current one. I sent a message a couple of days ago saying that I don’t want to switch but received no reply. The old style holds the information on one page . With a grid format that makes it easier to see and find a transaction . The new one is all over the place , disorganised and forces me to scroll up and down constantly . It seems that you have gone for a system that suits your tech staff but not your actual customers How do I retain the old style? I feel so strongly about this that I will move to another bank if forced to use the new style

• 
  James Eglinton (@RealEggy2023) reported 4 minutes ago

  @MichaelFra89678 @AskNationwide Why would they reward someone who just has an account and pays no money in? You are not a good customer for them. Otherwise the whole country would open one to get the free £100.

• 
  Mandy Sheridan (@MrsSherrec) reported 5 minutes ago

  @AskNationwide why at least once a month does my mortgage disappear from my app and the only way to fix it is by uninstalling and reinstalling the app. Its getting very annoying

• 
  Mr Joshua (@MrMrJoshua) reported 6 minutes ago

  @AskNationwide That's not the problem. I need a card sent to branch due to insecure address. Five months with no card. @MartinSLewis - this is really getting me down.

• 
  Funky Hippo (@funkypottomus) reported 7 minutes ago

  Dear @AskNationwide and @BreckCouncil you’ve now held £2k pending from my account for over a week, £1k needs refunding as u took it in error , but neither of u will refund it until the payment comes off pending, to which you say “how long is a piece of string” #givememymoneyback

• 
  Bluemailer (@bigbluemailer) reported 7 minutes ago

  @AskNationwide @NevadaBHillon @AskNationwide this is your standard response. I have had regular ongoing messages same as above, or 'technical issue, please restart'. You deny any issues yet it is no coincidence that you have an app problem but are in denial. Your IT people are sleeping on the job.

• 
  Duncan Gillespie (@DuncsGillespie) reported 8 minutes ago

  A big SO to the customer service @AskNationwide Orpington in setting up my Member Exclusive Bond.Other banks will just tell you to go home and do it online.But in branch it’s quick and more importantly safer, as it gives customers peace of mind from making mistakes #nationwide 🙌🏻

• 
  Shaun Toole (@garabaldired) reported 12 minutes ago

  @AskNationwide are there issues with being able to make payments right now. I've tried twice and it says "There has been a problem"

• 
  Becky (@RLHobs) reported 13 minutes ago

  You are a great bank, but your app is awful. Constantly crashing. Please sort @AskNationwide

• 
  Johnboy Scott 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Johnboy014) reported 13 minutes ago

  @AskNationwide Got better things to attend to Nathan. Again,cracking customer service. Keep up the good work 👍