Nationwide status: access issues and outage reports

Problems in the last 24 hours in Dartmouth, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Dartmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Dartmouth, England

Latest outage, problems and issue reports in Dartmouth and nearby locations:

• 
  Natalie Chadwick (@TradeUnionFairy) reported 41 minutes ago from Borough of Torbay, England

  @AskNationwide are there any current issues with authorisation online?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Will.I.Amッ (@Talk_To_Will) reported 4 minutes ago

  @ChelleChipato @AskNationwide Instore banks are next to useless these days. Go in to open a joint account with all the documents and get pushed into a room to do on a tablet because it’s all online. Lloyds aren’t much better as have to do online too (only popped into Lloyds because there was an issue online!)

• 
  JTB (@fimbisj) reported 5 minutes ago

  @AskNationwide why is your telephone number for customers 03457302011 such rubbish? What’s wrong with just answering the phone? Why does AI have to be involved? when using callback it rings twice and hangs up. Your branch staff are brilliant your telephone service is terrible

• 
  George Brown (@gb62028) reported 5 minutes ago

  @AskNationwide so please enlighten me as to how I’m locked out of setting online banking up but then I tried to access my customer number and it says I’m locked out of setting it up Honestly a joke, regretting trying to set up an account with u

• 
  Chelle (@ChelleChipato) reported 6 minutes ago

  It makes no sense why your service at @AskNationwide Bilston branch was to stop him from opening an account even with the right credentials. I am glad that he didn’t just walk away and in fact when this was raised at the main branch they were shocked with the treatment he got!

• 
  Chelle (@ChelleChipato) reported 6 minutes ago

  @sadietrent_92 @AskNationwide Incorrect. He did open his bank accouny through the main branch, he had all the required documentation which was confirmed. Issue is why the first branch were gatekeeping when the other branch confirmed that what they had asked for was completely unnecessary

• 
  the pompey pope (@thePompeyPope) reported 10 minutes ago

  @AskNationwide What's the point? It won't change anything. It would have been quicker to drive to my local branch where I could speak to someone face to face. Nationwide customer service was good years ago. Do I want to open an account with a bank that is so difficult to contact? You guess.....

• 
  Matty M (@wanna_be_dj) reported 11 minutes ago

  @AskNationwide just received a letter from you stating you’re removing my overdraft and you’re giving me 30 days to pay it off??? Shocking service from the ‘peoples’ bank. Never been over my over draft. Don’t live in my overdraft have 3k a month go in and you’re doing this. How can you even be allowed to do it. Time to move banks.

• 
  Mary (@maryphillips22) reported 11 minutes ago

  @AskNationwide It is still happening, I can’t log in

• 
  Martin Hepworth (@maxsec) reported 14 minutes ago

  @barneyc @AskNationwide Because egress etc all suck , hard to use , slow down aunt mable's ability to get at stuff UX mainly

• 
  Aston Lord of Who 🦁 (@AstonoftheLord) reported 14 minutes ago

  @MichaelFra89678 @SkhTrains @AskNationwide Then maybe save some money like the rest of us and you will get a little bit of help. If you can’t save £100 by your age then you are not making good financial decisions.