Nationwide status: access issues and outage reports

Problems in the last 24 hours in Cottenham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cottenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Cottenham, England

Latest outage, problems and issue reports in Cottenham and nearby locations:

• 
  Andrew Harmsworth FRAS 😷 (@harmsy) reported 3 minutes ago from Cambridgeshire, England

  @RevdCharles @AskNationwide Good guess. No, I know what it is, and they do it every few years so that our end date doesn’t come early. Profits before principles. Or “computer error” as they call it!

• 
  Andrew Harmsworth FRAS 😷 (@harmsy) reported 12 minutes ago from Oakington and Westwick, England

  Interest rate has gone up on our @AskNationwide mortgage, so of course our monthly payment has gone *down* £74 per month. Interest rates should go UP more often please! I think their software has a bug…

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fiona Cameron 🇪🇺💚🤍💜🐇🐈‍⬛🖋 (@fionacamwriter) reported 3 minutes ago

  @AskNationwide Despite all your TV advertising re customer service, it appears to be non-existent. Impossible to get past the AI bot to reach your ‘dedicated teams’. They are dedicated to being uncontactable, it seems. I’ll be looking for recommendations about banks which do actually care…

• 
  Jonathan (@jayIFA) reported 4 minutes ago

  @MichaelFra89678 @AskNationwide A mortgage holder is a more profitable customer for them. They are rewarding “good” customers. It’s quite simple really.

• 
  Helairmike (@helairmike) reported 5 minutes ago

  @AskNationwide complete disconnect between Nationwide travel insurance and their provider Aviva . It used to be simple but now it’s Aviva it’s impossible. Absolute nightmare trying to get hold of travel insurance documents and having paid £120 + premium

• 
  Holly 🇺🇦 (@HoZiegler) reported 6 minutes ago

  @AskNationwide When will faster payments issue be fixed I need to transfer money urgently

• 
  Mary (@maryphillips22) reported 7 minutes ago

  @AskNationwide any updates? Can’t get through to telephone banking as you have a 50 minute wait time!! Your website says internet banking is working so why can’t I log in?

• 
  Christopher Freeman (@cmdfreeman) reported 10 minutes ago

  @AskNationwide Now the banking app is down. You need to come clean with people. This is totally unacceptable.

• 
  Southbourne 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿🇫🇷 (@Southbourne101) reported 10 minutes ago

  @MichaelFra89678 @AskNationwide Just have a look on the website about qualifying current accounts. Honestly the hoops you have to jump through just to get £100.

• 
  John Nation (@JohnCJNation) reported 10 minutes ago

  @AskNationwide there appears to be a problem logging on requesting a text message? The card reader access is working.

• 
  James Mesney (@j_mesney) reported 12 minutes ago

  @AskNationwide what the heck is going on? Your phone customer support drops calls claiming a “technical issue”. The banking app’s chat is in a death loop and isn’t working. The banking app isn’t showing details like standing orders. ETA for fixes? There’s no way to contact you.

• 
  David (@Earlofh) reported 18 minutes ago

  @AskNationwide This has changed because previously as soon as I bought something using my credit card I could immediately whilst on the app & so I didn’t forget, transfer the money from my current account to my credit card account, I can’t see the problem in not being able to do that now.