Nationwide status: access issues and outage reports

Problems in the last 24 hours in Cottenham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cottenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Cottenham, England

Latest outage, problems and issue reports in Cottenham and nearby locations:

• 
  Andrew Harmsworth FRAS 😷 (@harmsy) reported 30 minutes ago from Cambridgeshire, England

  @RevdCharles @AskNationwide Good guess. No, I know what it is, and they do it every few years so that our end date doesn’t come early. Profits before principles. Or “computer error” as they call it!

• 
  Andrew Harmsworth FRAS 😷 (@harmsy) reported 49 minutes ago from Oakington and Westwick, England

  Interest rate has gone up on our @AskNationwide mortgage, so of course our monthly payment has gone *down* £74 per month. Interest rates should go UP more often please! I think their software has a bug…

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jordan (@JordanPostingX) reported 3 minutes ago

  @AskNationwide It was a simple query. Some people can't even do simple tasks. Quit your job and let someone else do it that actually wants to help customers. I don't need to call up and give my blood group, star sign, favourite colour etc for you to tell me whether you use 1st or 2nd class mail

• 
  Ziad Roving-Reporter (@ZiRovinReporter) reported 6 minutes ago

  @AskNationwide Hi Nathan. I’ve already been complaining since Thursday and your fraud team never got back to me. I’m going tomorrow and because no one bothered to help me and no card I’m screwed! I’m extremely disappointed at you people! #askNationwide #NationwideBuildingSociety

• 
  Tina Raistrick (@tinamay1977) reported 9 minutes ago

  @AskNationwide Its says technical issues nationwide end

• 
  Jenny Reader (@Mioewing) reported 9 minutes ago

  @AskNationwide You are impossible to contact. I get knocked out of chat and don't get a call back. You have my instructions but haven't acted.

• 
  fiona brown (@fionab2367) reported 12 minutes ago

  @eugenereid @AskNationwide Been a long life customer as well and cannot fault the service provided

• 
  Tango5 (@Tango5_sec) reported 13 minutes ago

  @SamaraAngelxoxo @AskNationwide Having the same issue 😩

• 
  Georgina Grimwood (@_GeorginaMG) reported 16 minutes ago

  Hey @AskNationwide , this new “push notification” instead of payment due text message is useless and no way near as effective. Fix it please.

• 
  Wayne Robertson (@2024Wayne) reported 20 minutes ago

  @AskNationwide Your phone and web chat teams haven’t been very good in the past and it’s taken Tracy M to get things sorted last time o had issues that the web and phone teams didn’t sort !

• 
  James Mesney (@j_mesney) reported 22 minutes ago

  @AskNationwide what the heck is going on? Your phone customer support drops calls claiming a “technical issue”. The banking app’s chat is in a death loop and isn’t working. The banking app isn’t showing details like standing orders. ETA for fixes? There’s no way to contact you.

• 
  Ziad Roving-Reporter (@ZiRovinReporter) reported 25 minutes ago

  @AskNationwide A huge congratulations to Nationwide for not looking after the interests of their members. If someone in that building society really cared about my on-going issue then it would have been resolved immediately. You people are pathetic! 😤 #AskNationwide #Nationwide