Nationwide status: access issues and outage reports

Problems in the last 24 hours in Cottenham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cottenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Cottenham, England

Latest outage, problems and issue reports in Cottenham and nearby locations:

• 
  Andrew Harmsworth FRAS 😷 (@harmsy) reported 17 minutes ago from Cambridgeshire, England

  @RevdCharles @AskNationwide Good guess. No, I know what it is, and they do it every few years so that our end date doesn’t come early. Profits before principles. Or “computer error” as they call it!

• 
  Andrew Harmsworth FRAS 😷 (@harmsy) reported 39 minutes ago from Oakington and Westwick, England

  Interest rate has gone up on our @AskNationwide mortgage, so of course our monthly payment has gone *down* £74 per month. Interest rates should go UP more often please! I think their software has a bug…

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gemma Corfield (@Iloveholly) reported 5 minutes ago

  @AskNationwide Thank you for your help, I accidentally put the wrong pass number. I got in to my bank account

• 
  Paul W (@PaulWoody69) reported 6 minutes ago

  @Powell_Property @TheAA_UK @AskNationwide Always book an MOT one calender month before it's due to expire then any issues can be sorted. Your MOT certificates will then overlap and keep the existing date. Exp 03/26 MOT 02/26 New Exp same as old 03/27

• 
  lewis (@LewisBuddle_15) reported 7 minutes ago

  @AskNationwide I’ve found a customers card and house keys but your automated helpline can’t help me, can you DM me?

• 
  Gary Fox (@garygfox) reported 13 minutes ago

  @AskNationwide There is a problem with the new look internet banking - unable to download statements using Firefox. When switch back to original view then can download statements. It works ok in Chrome

• 
  Julie (@JulieMelvinator) reported 14 minutes ago

  @AskNationwide I’m going to raise a complaint. How can you decide to block a payment to HMRC ? the automotive service at HMRC did not recognise my version of my postcode so I tried again and nationwide blocked my card!! I’ve had to spend another 45mins on the phone to HMRC !!

• 
  Neil Jeffares (@neiljeffares) reported 17 minutes ago

  @AskNationwide Just had the most frustrating experience with your chat system. Extremely slow. After 25 minutes explaining simple question you simply cut me off. All because you have a daft system requiring me to have a card reader to close my account with you

• 
  krupal (@krupalb) reported 18 minutes ago

  Very concerned by @AskNationwide handling of my account. Very disappointed with Nationwide. A payment was blocked, no clear reason was given, and my online access was restricted. Because my phone is also locked due to a work-profile issue, I’m left unable to access my banking...

• 
  Hols 🍒 (@Hmadtmts) reported 20 minutes ago

  @AskNationwide I’ve just tried to call the call centre with an issue I have & I was verified & then the bot said “Due to unforeseen circumstances your call cannot be taken right now” - Please can you help? I need to speak to someone ASAP, thanks

• 
  Holly 🇺🇦 (@HoZiegler) reported 21 minutes ago

  @AskNationwide When will faster payments issue be fixed I need to transfer money urgently

• 
  Charlie Muggins (@onemrmuggins) reported 24 minutes ago

  @AskNationwide anything about fairness and they will fob you off! LPA, you’ve ****** it up, clueless customer service and clueless CEO