Nationwide status: access issues and outage reports

Problems in the last 24 hours in Cottenham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cottenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Cottenham, England

Latest outage, problems and issue reports in Cottenham and nearby locations:

• 
  Andrew Harmsworth FRAS 😷 (@harmsy) reported 5 minutes ago from Oakington and Westwick, England

  Interest rate has gone up on our @AskNationwide mortgage, so of course our monthly payment has gone *down* £74 per month. Interest rates should go UP more often please! I think their software has a bug…

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bruno Martelli (@brunomartelli) reported 6 minutes ago

  @AskNationwide How do I contact you? Ive spent ten mins on hold which cost ten quid as I was overseas. Please dont tell me to look at the website, it does not contain answers i need

• 
  Sara Estelle Turner (@flowersempower) reported 6 minutes ago

  @AskNationwide I have already logged a complaint and meanwhile while I wait I have no access to any of the money you have of mine (including all my personal savings) and no ability to pay for anything and standing orders refused. You should have contacted me before you did this.

• 
  Sara Estelle Turner (@flowersempower) reported 12 minutes ago

  @AskNationwide Hi Marcus - I discussed this with a customer service person via phone and was denied access to another person. I am so disappointed in your service. It is a little too late now as my account is closed and all access denied. Why did you not get in touch first?

• 
  Nikki Sherret (@NikkiSherret) reported 13 minutes ago

  @AskNationwide Did that Marcus. They couldn't answer the question... 🙄 Doesn't answer the question of why you got rid of email and didn't tell anyone. Forcing people to call during working hours when we're working ourselves & prob spend hrs in a queue. Not what you expect for 20 years loyalty.

• 
  Sara Estelle Turner (@flowersempower) reported 18 minutes ago

  Shame on you @AskNationwide I've been a loyal customer for over 20 years. Today I discover that you've closed my personal account without no communication beforehand, leaving me in total disarray financially. You have all my savings and I have no ability to pay for anything.

• 
  Phil Simpson (@PhilSim1960) reported 19 minutes ago

  @AskNationwide 5 working days ? Utter diabolical

• 
  Girls To The Front (@obsolete__units) reported 26 minutes ago

  @AskNationwide I don’t want to go through live chat, I’ve already tried that and it was hopeless - hence trying social media as a last resort. This isn’t much help if all you do is direct me back to the generic telephone number/chat. Can you find out what the long delay is on Visa disputes?

• 
  A. (@Lexiiee_x) reported 27 minutes ago

  @AskNationwide It’s not a new account and the chat person was no help

• 
  Girls To The Front (@obsolete__units) reported 28 minutes ago

  @AskNationwide I’m not asking for information specific to my case, I’m asking how long is it presently taking, on average, to allocate case handlers to Visa credit card dispute. Your website says 2-4 weeks, which isn’t true. I’ve waited more than 6 weeks, and counting.

• 
  Dr_M_Hush (@DrMHush1) reported 30 minutes ago

  Absolutely delighted to see the back of @AskNationwide #nationwidebuildingsociety. Had a current account for 7 mths - one fail after another. Even at this last minute moving my money for the last time, the card reader isn’t working. Again. Avoid these jokers at all costs!