Nationwide status: access issues and outage reports

Problems in the last 24 hours in Cinderford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cinderford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Cinderford, England

Latest outage, problems and issue reports in Cinderford and nearby locations:

• 
  Will Hartshorn (@will_hartshorn) reported 2 minutes ago from Hardwicke, England

  @AskNationwide it was supposed to be completing day for my partner to buy her new house, but because your systems aren’t working she is now having to find other accommodation unless this is sorted by 5 pm, is there a line where you can sort this asap.

• 
  Steven Garratt (@SteveMonLabour) reported 23 minutes ago from Monmouth, Wales

  @AskNationwide My card wouldn't work when I tried to leave a car park at 18.15 tonight. Payment was denied on my NCP parking pass. Was there an national issue?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  😈 Angry Goblin ن (@angry_goblin) reported 6 minutes ago

  @AskNationwide Thanks, I phoned Credit Card Services and they were able to help. 👍

• 
  Preye Ababaowei (@PAbabaowei) reported 7 minutes ago

  @AskNationwide I really need the help of your back to properly check the losing of my account, so my name is Andy Ababaowei I studied at Nottingham Trent University, I was there on scholarship, and I was receiving my stipends from your bank.

• 
  Eze Hive (@EzeHive) reported 8 minutes ago

  @AskNationwide closing an account for no reason, not responding to messages and now refusing to tell me where my money is is a big problem and fraud. Just because I ordered a new card. Urgently get back to me, I shouldn’t have to wait hours on a phone when you’ve taken my money

• 
  JCB (@Plsdoright) reported 10 minutes ago

  @AskNationwide Struggling to contact Nationwide about customer service issues. Prepared lengthy email of appalling customer service from Aviva, insurance partner….but Nationwide don’t accept emails! Tried their chat…a wasted hour!

• 
  Soft Touch (@baghcat) reported 11 minutes ago

  Hey @AskNationwide it's MY MONEY! Restricting access to online banking unless I answer a load of invasive questions, some of which I cannot answer due to not being psychic is a huge stresser and a great way to have me terminate my 40 year old account. WELL DONE YOU. (NOT)

• 
  Christopher Freeman (@cmdfreeman) reported 12 minutes ago

  @AskNationwide Would love to but your app is down. I’m in the midst of a switch and already regretting it. You’re not a serious bank.

• 
  Christopher Freeman (@cmdfreeman) reported 15 minutes ago

  @AskNationwide @Mollylou1988 Similar problem. Money transfer to another bank says it’s worked but over 90 minutes later hasn’t arrived. Something definitely wrong.

• 
  Don Calogero (@Hengist123) reported 15 minutes ago

  @MichaelFra89678 @AskNationwide A lot of people took out £100 savings in every building society in the age of carpetbaggers trying to close them down, in the hope of a huge windfall.

• 
  will east (@wileast) reported 17 minutes ago

  @AskNationwide I made two payments a couple of days ago which have come out of my account but haven't arrived at the payees account. Is there a known payment issue or is there a number I can call to check?

• 
  Jenny Smith (@GoodyActually) reported 20 minutes ago

  I did get a response! Well done @AskNationwide for at least not pretending that I didn't exist ... ... ... but it was very dismissive - referred me to 'the team' and said "we stand by our support of this event". 3/