Nationwide status: access issues and outage reports

Problems in the last 24 hours in Chipping Norton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Chipping Norton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Chipping Norton, England

Latest outage, problems and issue reports in Chipping Norton and nearby locations:

• 
  Luke Terzino 🪐 (@UELukeT) reported 38 minutes ago from Witney, England

  Anyone else having issues with @AskNationwide incoming payments this morning? Salary not yet come through and a mortgage set to go out tomorrow 😬 #Nationwide

• 
  Darren Payne (@Dazp79) reported 55 minutes ago from Mickleton, England

  @SweetHoneyGem @AskNationwide I left Halifax for similar reasons and charges. The replies I've had are from people that can't do anything about it unfortunately but Nationwide service to customers stink to be honest. And the time it has taken to reply suggest that higher powers told it's people to ignore us

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrea ☘️ (@11glittergal) reported 2 minutes ago

  @AskNationwide customer service is shocking. My elderly, disabled widowed mum has been scammed and you’ve refused to do anything. Your advisor was very patronising and his attitude stank. This is why I moved to another bank myself and have advised mum to do the same!

• 
  Yaw Asante (@yawizzy) reported 5 minutes ago

  @ChelleChipato @AskNationwide Go talk to the manager at the bank not here. Not everything is for social media and public consumption. The bank will probably DM you and ask to do same. What happened to offline problem solving?

• 
  B (@scriptwren) reported 5 minutes ago

  @yawizzy @ChelleChipato @AskNationwide Sometimes these days it’s the best way to get proper customer service, that’s why. Why are you trying to police social media like this? Clearly they have exhausted face to face possibilities. What happened to decent customer service and a bit of empathy?

• 
  Chelle (@ChelleChipato) reported 11 minutes ago

  @AskNationwide also wanted an official letter from the university to confirm his acceptance because the UCAS codes he has received were insufficient (I kid you not). Also note that none of this is on their own website, this woman was just gate keeping and making stuff up 3/5

• 
  Joshua Pearson (@JoshPearson88) reported 12 minutes ago

  @geordiegirlx @AskNationwide I think there was qualifying criteria. Have a look on their website so next time you get it!

• 
  Jason Crane (@1975crane) reported 16 minutes ago

  @AskNationwide absolute disgraceful customer service - holiday over on day one because of archaic system Keep your fairer sharer payment, means nothing, nothing at all

• 
  Bluemailer (@bigbluemailer) reported 18 minutes ago

  @AskNationwide @RLHobs I agree with this.The app is awful and I have reported it several times, nobody takes a blind bit of notice. The IT people at Nationwide are useless.

• 
  Gemma H (@gem_gem14) reported 19 minutes ago

  @AskNationwide I have switched my bank over to you fully and still have no option setting up biometrics to remove card reader. Be coming an issue as can’t send my teenager funds if needed. How long after switching will this take to be an option?

• 
  Sam C (@misssamc) reported 19 minutes ago

  @AskNationwide any known issue around one time codes not being received? 🫠

• 
  Old Bill (@The_Better_Ole) reported 23 minutes ago

  @AskNationwide @NorretteM Do you pass the data that the customer cannot see to HMRC ?