Nationwide status: access issues and outage reports
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Chesterfield, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Chesterfield, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Chesterfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Nationwide Issues Reports Near Chesterfield, England
Latest outage, problems and issue reports in Chesterfield and nearby locations:
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'Wee' ***** McSnatch (@WillyMcSnatch) reported from Stonebroom, England@AskNationwide @FabVeronika So you copied and pasted a generic response! Terrible service.
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Scotty (@ScottyG____) reported from Sheffield, England@adamsolomons5 @AskNationwide Yes, they have finally admitted there is an issue. Complaint raised. Service appalling, third time in a week major outages.
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Scotty (@ScottyG____) reported from Sheffield, England@AskNationwide payments down again? Money sent but transaction declining!
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scott walker (@scott_walker_14) reported from Alfreton, England@AskNationwide Can we get a straight answer please? To get your new interest rate on my variable rate triple access ISA 12 that was opened 2 weeks ago, do I have to close it tommorow and open a new one exactly the same?
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Kerri Pearch (@ladymuck1978) reported from Derbyshire, England@AskNationwide My Dad just been into Derby branch as hundreds of ££ removed from his account & he doesn’t know how. Unfortunately they couldn’t help him or tell him about the transaction. Can you suggest anything? His card may have been cloned? It’s for a purchase he hasn’t made
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chantellejadee (@chantellejade93) reported from Derbyshire, England@AskNationwide hi I’m due my UC payment today and it’s normally in by now? Is the payments down again?
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Gemma Fox (@GemEFox) reported from Sheffield, England@AskNationwide What hasn't gone wrong. The latest is being able to get hold of the team dealing with our issue that they should have responded to 2 weeks ago. They will only contact solicitors via letter that has to be resent out!! Ive been a 'member' over 20 years and won't be for much longer.
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'Wee' ***** McSnatch (@WillyMcSnatch) reported from Stonebroom, England@AskNationwide My son's disability living allowance and tax credits seem to have disappeared into the ether after my partner transferred them into my account this morning. People rely on this service to live from day to day so this really is not good enough!!
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Scotty (@ScottyG____) reported from Sheffield, England@AskNationwide payments down all day. Absolutely terrible.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Chris (@ryansmi89) reported@AskNationwide 45 minutes on the phone, assured my issue was resolved. Came off the phone, it happened again. Now been waiting an hour and a half on live chat. Not best pleased with such poor service.
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Ash Davidson (@AshDavidsonUK) reported@financefraz @AskNationwide Its a shame @AskNationwide are poor at managing customers though. I was with them 30 years (Nana opened it) and when I went for a mortgage (already had one for 7 years). My DIP was rejected 'due to a technical error' I got a in person appointment for it to be rejected again due to the same error. 2X hard searches on my credit score. Got a better mortgage elsewhere in the end.
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Karl Dyer (@KarlDyer15) reportedWhat the hell has happened @AskNationwide you used to be the best place to bank with good customer service, you’ve now just closed my ISA with no further deposits being allowed 🤯
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Michelle Bills (@shellbills) reported@AskNationwide why is it when my card payments go through drop onto my statement then stay in pending caused my account to go into a minus to be told by an advisor nothing we can do have been advise it are aware of this issue was told 24 hours ago it would be fixed within 3 hour
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Jordan (@jbtrance) reported@AskNationwide I've tired calling the bank now 3 times today and everytime I've got through they can't hear me... I know it's not the phone as I've used 3 different phones. Is there a problem on your end ?
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Gary (@garytweeter) reported@AskNationwide @terryzimbo Customer for 23 years with mortgage and 2 X savings accounts, won't get a thing. Fairer share my arse.
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James Mesney (@j_mesney) reported@AskNationwide what the heck is going on? Your phone customer support drops calls claiming a “technical issue”. The banking app’s chat is in a death loop and isn’t working. The banking app isn’t showing details like standing orders. ETA for fixes? There’s no way to contact you.
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daisy macvicar (@daisy_macvicar) reported@AskNationwide I’m currently unable to get into my account as it says “if you’ve forgotten your password” and I’ve followed the steps using the card reader to try and log in. It’s not allowing me to as it say there’s a issue and to restart the app
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SteveB (@SteveB2706) reported@AskNationwide The new look website. It's much worse than the previous version. Please tell us we can keep using the better version indefinitely. The new one shows debits and credits in the same column, without the account balance afterwards. It's terrible.
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Wayne Robertson (@2024Wayne) reported@AskNationwide Your phone and web chat teams haven’t been very good in the past and it’s taken Tracy M to get things sorted last time o had issues that the web and phone teams didn’t sort !