Nationwide status: access issues and outage reports
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Chesterfield, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Chesterfield, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Chesterfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Nationwide Issues Reports Near Chesterfield, England
Latest outage, problems and issue reports in Chesterfield and nearby locations:
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'Wee' ***** McSnatch (@WillyMcSnatch) reported from Stonebroom, England@AskNationwide @FabVeronika So you copied and pasted a generic response! Terrible service.
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'Wee' ***** McSnatch (@WillyMcSnatch) reported from Stonebroom, England@AskNationwide My son's disability living allowance and tax credits seem to have disappeared into the ether after my partner transferred them into my account this morning. People rely on this service to live from day to day so this really is not good enough!!
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Scotty (@ScottyG____) reported from Sheffield, England@AskNationwide payments down again? Money sent but transaction declining!
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Kerri Pearch (@ladymuck1978) reported from Derbyshire, England@AskNationwide My Dad just been into Derby branch as hundreds of ££ removed from his account & he doesn’t know how. Unfortunately they couldn’t help him or tell him about the transaction. Can you suggest anything? His card may have been cloned? It’s for a purchase he hasn’t made
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Scotty (@ScottyG____) reported from Sheffield, England@adamsolomons5 @AskNationwide Yes, they have finally admitted there is an issue. Complaint raised. Service appalling, third time in a week major outages.
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Scotty (@ScottyG____) reported from Sheffield, England@AskNationwide payments down all day. Absolutely terrible.
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Gemma Fox (@GemEFox) reported from Sheffield, England@AskNationwide What hasn't gone wrong. The latest is being able to get hold of the team dealing with our issue that they should have responded to 2 weeks ago. They will only contact solicitors via letter that has to be resent out!! Ive been a 'member' over 20 years and won't be for much longer.
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scott walker (@scott_walker_14) reported from Alfreton, England@AskNationwide Can we get a straight answer please? To get your new interest rate on my variable rate triple access ISA 12 that was opened 2 weeks ago, do I have to close it tommorow and open a new one exactly the same?
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chantellejadee (@chantellejade93) reported from Derbyshire, England@AskNationwide hi I’m due my UC payment today and it’s normally in by now? Is the payments down again?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Ziad Roving-Reporter (@ZiRovinReporter) reported@AskNationwide Hi Nathan. I’ve already been complaining since Thursday and your fraud team never got back to me. I’m going tomorrow and because no one bothered to help me and no card I’m screwed! I’m extremely disappointed at you people! #askNationwide #NationwideBuildingSociety
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Tamara G (@wacgirl) reported@AskNationwide Thank you I will. I just find it really odd that in the 21st century we still have to go into a branch (which is closed today btw) usually at times we're working so inconvenient, and present the same ID we would present online? Either be fully online or don't say you are.
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lm210 (@mm219009) reported@AskNationwide hi, any known phone line issues? I’ve phoned twice and got cut off after being on hold for 6 minutes both times. Selected call back option and I’ve been hung up on again when the advisor phoned me back!
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Susan Jarvis (@AttonSusan) reported@AskNationwide Is this a continuation of the technical issues being experienced all over the long Easter weekend? I have several accounts with Nationwide and have never been cancelled due to "the results of [your] final checks"! (Whatever they are...)
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JTB (@fimbisj) reported@AskNationwide why is your telephone number for customers 03457302011 such rubbish? What’s wrong with just answering the phone? Why does AI have to be involved? when using callback it rings twice and hangs up. Your branch staff are brilliant your telephone service is terrible
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Bobby Zelmut (@cockwomblefree) reported@AskNationwide my online banking app is not working. I have restarted phone and checked for updates. Is your service down?
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Tamara G (@wacgirl) reported@AskNationwide Thank you I will. I just find it really odd that in the 21st century we still have to go into a branch (which is closed today btw) usually at times we're working so inconvenient, and present the same ID we would present online? Either be fully online or don't say you are.
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daisy macvicar (@daisy_macvicar) reported@AskNationwide I’m currently unable to get into my account as it says “if you’ve forgotten your password” and I’ve followed the steps using the card reader to try and log in. It’s not allowing me to as it say there’s a issue and to restart the app
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sam (@hunting_sam) reported@AskNationwide I’ve just tried the call centre to sort an issue. I was verified & then the bot said “Due to unforeseen circumstances your call cannot be taken right now” - I need to speak to someone but can't get through.
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Bec (@becclar15) reported@AskNationwide If I could apply online., I would. It’s asking for NW log in and account no ????