Nationwide status: access issues and outage reports

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Chesterfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chesterfield, England

The most recent Nationwide outage reports came from the following cities: Sheffield, and Chesterfield.

City	Problem Type	Report Time
Sheffield	Login	10 days ago
Chesterfield	Login	24 days ago
Sheffield	Website	1 month ago
Sheffield	Website	3 months ago
Sutton in Ashfield	Mobile App	5 months ago
Alfreton	Transactions	8 months ago

Community Discussion

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Nationwide Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

• 
  Scotty (@ScottyG____) reported 17 seconds ago from Sheffield, England

  @adamsolomons5 @AskNationwide Yes, they have finally admitted there is an issue. Complaint raised. Service appalling, third time in a week major outages.

• 
  Gemma Fox (@GemEFox) reported 6 minutes ago from Sheffield, England

  @AskNationwide What hasn't gone wrong. The latest is being able to get hold of the team dealing with our issue that they should have responded to 2 weeks ago. They will only contact solicitors via letter that has to be resent out!! Ive been a 'member' over 20 years and won't be for much longer.

• 
  Scotty (@ScottyG____) reported 8 minutes ago from Sheffield, England

  @AskNationwide payments down all day. Absolutely terrible.

• 
  chantellejadee (@chantellejade93) reported 13 minutes ago from Derbyshire, England

  @AskNationwide hi I’m due my UC payment today and it’s normally in by now? Is the payments down again?

• 
  'Wee' ***** McSnatch (@WillyMcSnatch) reported 16 minutes ago from Stonebroom, England

  @AskNationwide My son's disability living allowance and tax credits seem to have disappeared into the ether after my partner transferred them into my account this morning. People rely on this service to live from day to day so this really is not good enough!!

• 
  Kerri Pearch (@ladymuck1978) reported 20 minutes ago from Derbyshire, England

  @AskNationwide My Dad just been into Derby branch as hundreds of ££ removed from his account & he doesn’t know how. Unfortunately they couldn’t help him or tell him about the transaction. Can you suggest anything? His card may have been cloned? It’s for a purchase he hasn’t made

• 
  'Wee' ***** McSnatch (@WillyMcSnatch) reported 39 minutes ago from Stonebroom, England

  @AskNationwide @FabVeronika So you copied and pasted a generic response! Terrible service.

• 
  Scotty (@ScottyG____) reported 48 minutes ago from Sheffield, England

  @AskNationwide problems with payments again!

• 
  scott walker (@scott_walker_14) reported 54 minutes ago from Alfreton, England

  @AskNationwide Can we get a straight answer please? To get your new interest rate on my variable rate triple access ISA 12 that was opened 2 weeks ago, do I have to close it tommorow and open a new one exactly the same?

• 
  Scotty (@ScottyG____) reported 60 minutes ago from Sheffield, England

  @AskNationwide payments down again? Money sent but transaction declining!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jenny Smith (@GoodyActually) reported 6 minutes ago

  @AskNationwide I wrote to them as someone that had very much been part of Pride celebrations in the past, but who felt unable to support the incarnation that @AskNationwide was promoting, by the way. /end

• 
  sam (@hunting_sam) reported 7 minutes ago

  @AskNationwide I’ve just tried the call centre to sort an issue. I was verified & then the bot said “Due to unforeseen circumstances your call cannot be taken right now” - I need to speak to someone but can't get through.

• 
  JA (@IAmMrA) reported 8 minutes ago

  @AskNationwide How do I cancel a Payment? I’ve ordered something Online and the website has turned out to be ‘unsafe’.

• 
  Premier League tour (@IAmtheRedeemer) reported 9 minutes ago

  The new update for the @AskNationwide app is so useful. Being able to view your PIN and card details inside the app is a massive help.

• 
  kathleen reid (@independencekat) reported 9 minutes ago

  @MattyCanPic @AskNationwide Im having a very similar problem , also funds not transferring from savings account.

• 
  Soft Touch (@baghcat) reported 12 minutes ago

  Hey @AskNationwide it's MY MONEY! Restricting access to online banking unless I answer a load of invasive questions, some of which I cannot answer due to not being psychic is a huge stresser and a great way to have me terminate my 40 year old account. WELL DONE YOU. (NOT)

• 
  Danny Pound (@dannypound88) reported 16 minutes ago

  @AskNationwide I have experienced potentially suspicious activity on my account and cannot log in on your site to query this?

• 
  Hols 🍒 (@Hmadtmts) reported 18 minutes ago

  @AskNationwide I’ve just tried to call the call centre with an issue I have & I was verified & then the bot said “Due to unforeseen circumstances your call cannot be taken right now” - Please can you help? I need to speak to someone ASAP, thanks

• 
  the pompey pope (@thePompeyPope) reported 22 minutes ago

  @AskNationwide 35 mins into a web chat.Nothing so far except the answer to someone else's query. 27 mins into phone queue . Have some questions to be answered before I can start application for joint account. Perhaps I'll go elsewhere. Terrible service

• 
  Mark Wilson #NAFOfellas 🇬🇧 🇺🇦 (@MarkWil66911411) reported 23 minutes ago

  @AskNationwide just had a faster payment sent however nothing is showing in the app are you aware of any issues