Nationwide

Is Nationwide down in Chesterfield, Derbyshire, England?

Some problems detected

Users are reporting problems related to: website, login and mobile app.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Chesterfield, Derbyshire, England 02/01/2026 13:25

February 01: Problems at Nationwide

Nationwide is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Login (28%)

    Login (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

  • ScottyG____ Scotty (@ScottyG____) reported from Sheffield, England

    @AskNationwide payments down all day. Absolutely terrible.

  • ladymuck1978 Kerri Pearch (@ladymuck1978) reported from Derbyshire, England

    @AskNationwide My Dad just been into Derby branch as hundreds of ££ removed from his account & he doesn’t know how. Unfortunately they couldn’t help him or tell him about the transaction. Can you suggest anything? His card may have been cloned? It’s for a purchase he hasn’t made

  • ScottyG____ Scotty (@ScottyG____) reported from Sheffield, England

    @AskNationwide problems with payments again!

  • scott_walker_14 scott walker (@scott_walker_14) reported from Alfreton, England

    @AskNationwide Can we get a straight answer please? To get your new interest rate on my variable rate triple access ISA 12 that was opened 2 weeks ago, do I have to close it tommorow and open a new one exactly the same?

  • WillyMcSnatch 'Wee' ***** McSnatch (@WillyMcSnatch) reported from Stonebroom, England

    @AskNationwide @FabVeronika So you copied and pasted a generic response! Terrible service.

  • ScottyG____ Scotty (@ScottyG____) reported from Sheffield, England

    @AskNationwide payments down again? Money sent but transaction declining!

  • ScottyG____ Scotty (@ScottyG____) reported from Sheffield, England

    @adamsolomons5 @AskNationwide Yes, they have finally admitted there is an issue. Complaint raised. Service appalling, third time in a week major outages.

  • chantellejade93 chantellejadee (@chantellejade93) reported from Derbyshire, England

    @AskNationwide hi I’m due my UC payment today and it’s normally in by now? Is the payments down again?

  • WillyMcSnatch 'Wee' ***** McSnatch (@WillyMcSnatch) reported from Stonebroom, England

    @AskNationwide My son's disability living allowance and tax credits seem to have disappeared into the ether after my partner transferred them into my account this morning. People rely on this service to live from day to day so this really is not good enough!!

  • GemEFox Gemma Fox (@GemEFox) reported from Sheffield, England

    @AskNationwide What hasn't gone wrong. The latest is being able to get hold of the team dealing with our issue that they should have responded to 2 weeks ago. They will only contact solicitors via letter that has to be resent out!! Ive been a 'member' over 20 years and won't be for much longer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • mybeefy My BEEF (@mybeefy) reported

    @AskNationwide I can log in to see savings etc. But not my current accounts. Logged in wife's app to access our account and it let's me.

  • pauldevine1986 Joycey (@pauldevine1986) reported

    @AskNationwide what time are you customer services open today just gone through the phone process says closed im wanting to sort out a incorrect payment I've made by a charge back but phone line closed

  • On_A_Journey_to NickV (@On_A_Journey_to) reported

    @AskNationwide Dont axe your customer service helplines!

  • Leelabelle Leanne Happy (@Leelabelle) reported

    @staciiee_x @AskNationwide My balance isn’t updating on the app either, so I think the problem is their end.

  • JonBurton_ Jon Burton (@JonBurton_) reported

    @AskNationwide I'm considering switching our household to your current account service. Can you answer some questions for me? Thread follows 🧵

  • R4M_G Ram (@R4M_G) reported

    When are @AskNationwide and @imaginecurve going to sort out open banking access with each other so I don’t have to use multiple apps?

  • JonesTheSteam72 CJ 🇺🇦 (@JonesTheSteam72) reported

    @AskNationwide How do I request that a flex online saver account with 5p in is closed down please? I don't appear to be able to self service

  • Paul96626327 Paul (@Paul96626327) reported

    @AskNationwide Once the customers financial position is clear, we’d expect the bank to propose a solution. There is a range of measures a lender can take to help.

  • brianvicky28 vicky brian (@brianvicky28) reported

    @SarahJackson182 @AskNationwide Down having problems some payments are declining too

  • mybeefy My BEEF (@mybeefy) reported

    @AskNationwide It's through mobile banking app. Just can't access my current accounts