Nationwide

Is Nationwide down in Chester, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chester, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Chester, England 11/25/2025 22:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (23%)

    Website (23%)

  3. Login (10%)

    Login (10%)

  4. Transactions (7%)

    Transactions (7%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

  • diygolf John Pennington💙 (@diygolf) reported from Runcorn, England

    @AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulDenbigh Finance Pilot (@PaulDenbigh) reported

    @AskNationwide Thank you. I think this must be a common issue for backpackers. The system is very clunky. The assumption for a long standing client should be that they are trusted when the sum is relatively small and represents a very low % of the total transactions.

  • spoke_n H (@spoke_n) reported

    @AskNationwide so why did my insurance premium drop by 30% this year? Did the law change and force you to give me the same deal as a new customer? So you’ve been massively overcharging me for years, legal yes, ethical, no. Treating customers fairly, no!!

  • elondems Hackney Rebel (@elondems) reported

    @AskNationwide I'm confused. Are you suggesting I wrote that greeting myself? I certainly didn't and no one else has access to my account.

  • DollyDecades DollyDecades (@DollyDecades) reported

    @AskNationwide I set up a new Flex account on 19 July 22 via the current account switch service. I have not yet received my bank card or my card reader. I cannot make any online payments without my card reader. I will DM you my details. Thanks

  • lawclinicsarah Sarah Calder (@lawclinicsarah) reported

    @AskNationwide I just followed your link to live chat and they said they can't help and we should call the general number! It's not good enough to send people round and round in circles. Literally no customer care. This is no way to run a national brand.

  • lawclinicsarah Sarah Calder (@lawclinicsarah) reported

    @AskNationwide We have just made yet another official complaint but you give yourselves 5 working days within which to respond, at which point, the contract will have been rescinded and we will have lost a substantial amount of money. Please could someone actually look into this and deal?!

  • CreamyAngles CreamyAngles (@CreamyAngles) reported

    @AskNationwide Thanks for trying but its too late. Your response is appreciated though. All my accounts were closed because I tried to help a lady politely from exposing herself at work. Her indecent exposure was intentional and her manager seemed to like it. Kilburn branch

  • caroline_1945 Caroline (@caroline_1945) reported

    @AskNationwide I am able to switch my mortgage deal, due to my term coming to an end. However your online mortgage manager is not working at all, the link fails on my PC and phone. Is this being resolved?!

  • lawclinicsarah Sarah Calder (@lawclinicsarah) reported

    @AskNationwide Funnily enough, via DM you have advised that I try your webchat service which now tells me that it can’t help and I should call the mortgage team. Don’t you think we’ve tried that?! They’re the ones we’re complaining about! Absolutely appalling customer service with no care

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported

    @AskNationwide Thanks. Will do. Your customer experience and service is v bad.