Nationwide status: access issues and outage reports

Problems in the last 24 hours in Chester, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

• 
  John Nugent (@PennyArcade777) reported 35 minutes ago from Runcorn, England

  @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

• 
  John Pennington💙 (@diygolf) reported 38 minutes ago from Runcorn, England

  @AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations

• 
  John Nugent (@PennyArcade777) reported 42 minutes ago from Runcorn, England

  @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  william (@willyamhobbs) reported 5 minutes ago

  @Mollylou1988 @AskNationwide I am also having problems but Nationwide are claiming that everything is fine?

• 
  Alex Birch (@alexbirch1992) reported 8 minutes ago

  @AskNationwide @steph_wass Can confirm there is an issue - no pending payments from today and problems getting into the app

• 
  John Rogers (@TerminallyChimp) reported 13 minutes ago

  @AskNationwide Why is your online banking so awful? I’ve been trying to amend a direct debit for days and it fails every time. I try to delete it and it fails. The absolute basics of managing my money are impossible. Sort it out please.

• 
  X_eON (@X_eON) reported 16 minutes ago

  @AskNationwide Hello don't know if i'm being stupid or ? but i'm trying up online access and have a been sent a passnumber by post but there is nowhere to put it? there is no mobile or email attached to my account so can't proceed? what use is the point of passnumber by post?

• 
  william (@willyamhobbs) reported 20 minutes ago

  @MattyCanPic @AskNationwide I am also having this problem

• 
  George Brown (@gb62028) reported 25 minutes ago

  @AskNationwide so please enlighten me as to how I’m locked out of setting online banking up but then I tried to access my customer number and it says I’m locked out of setting it up Honestly a joke, regretting trying to set up an account with u

• 
  the original Grumpy *** (@GitGrumpygit) reported 26 minutes ago

  @ColfromCheshire @RBS_Help @AskNationwide I know and it was an error from them

• 
  Mr Joshua (@MrMrJoshua) reported 27 minutes ago

  @AskNationwide Failure to Address My Needs as a Vulnerable Customer – 5 Months of Inadequate Service and Generic Responses.

• 
  ME? I'm not well.... (@itsfar2bright) reported 28 minutes ago

  @AskNationwide @lourowlands99 You can’t remove the card reader if you’ve never had one ! This was a problem several Months ago. Seems you’ve updated the system with the same error. I too can’t transfer money.

• 
  catherine (@catheri97773061) reported 29 minutes ago

  @AskNationwide So get Fraud alert that's not fraudulent, app closed down on me, 55 mins waiting on phone, drive to branch they can't help, back on phone 35mins 😤😤😤 fuming #complaint