Nationwide

Is Nationwide down in Chester, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chester, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Chester, England 12/09/2025 03:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (37%)

    Mobile App (37%)

  2. Website (20%)

    Website (20%)

  3. Login (20%)

    Login (20%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Nationwide Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide My internet is working fine for everything else and I restarted my phone & it still won't work

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

  • diygolf John Pennington💙 (@diygolf) reported from Runcorn, England

    @AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Fabiannenava Fabianne Nava (@Fabiannenava) reported

    @AskNationwide please can someone contact me asap. I’ve tried to get hold of your customer service about fraud and no one is getting back to me!

  • soniabsuffolk Sonia B 💙 (@soniabsuffolk) reported

    @AskNationwide can you please provide updates on your current issues with payments please. I'm currently on the phone to your call centre and the person I'm speaking to has no idea there's a problem. Is this fault affecting debit card use and/or cash withdrawals too?

  • andersonsangela angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, England

    Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed

  • daviesjanet6 jan davies (@daviesjanet6) reported

    @craigc2011 @AskNationwide Just logged onto the online banking and it's saying there is a problem.

  • samwoodcock13 Sam Woodcock (@samwoodcock13) reported

    @AskNationwide hi, I have been trying to send payments to someone using my card reader but Keeps coming up on the online banking app about experiencing technical problems. Do you know when this will be fixed so can send my payments?

  • NnMonky Craig (@NnMonky) reported

    @AskNationwide Live chat isn’t going to help, needs a developer to investigate - the recent APP updates have made the User Experience awful

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported

    @AskNationwide ETA on fix for payment issue please!!!

  • Tak3itAway mae 🐙💖 (@Tak3itAway) reported

    Has anyone else got issues with @AskNationwide not accepting Touch ID to get into banking apps? Accepting Face ID for my own account but not my grandmothers.

  • samwoodcock13 Sam Woodcock (@samwoodcock13) reported

    @AskNationwide Yes this is happening when entering the code! I have tried few times and the details are correct! There is also a different payment where they want me to go on the app and approved my card ( without the card reader) and when I go back to the payment says an error still

  • jamesh220279 James (@jamesh220279) reported

    Hey @AskNationwide the contact less aspect of my debit card has stopped working. How do I go about getting a replacement card?