Nationwide

Is Nationwide down in Chester, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chester, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Chester, England 12/05/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (22%)

    Website (22%)

  3. Login (20%)

    Login (20%)

  4. Transactions (12%)

    Transactions (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

  • diygolf John Pennington💙 (@diygolf) reported from Runcorn, England

    @AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • beederry25 Annie (@beederry25) reported

    @AskNationwide you have closed my sisters account, she will not hear from fraud squad until 2023.. with no access to money or payments coming in what is she expected to do? This is urgent and has caused her a lot of stress. Can someone please help????

  • kasia_courtney Kasia Courtney (@kasia_courtney) reported

    @AskNationwide I brought some clothes from a site promoted on social media only to find out it was a scam and my goods never arrived. Can I get my refund on this through claims or do I just have to take the loss?

  • ggs4760 george graham smith (@ggs4760) reported

    @AskNationwide hi,if I open a instant access savings account. Can I obtain a ATM card for the account. I will be opening the account on line.

  • LokiStarPhoenix 🎃Loki The Pumpkin Prince🎃 (@LokiStarPhoenix) reported

    @dianepickup @AskNationwide There’s anywhere from a few hundred to a few thousand people who haven’t been paid. Some of us have been waiting since Friday for our due pip. Those of us who are able to are calling DWP in the morning to complain and demand they fix it

  • VPG_Snap Snap (@VPG_Snap) reported

    @dianepickup @AskNationwide Unfortunately doubt it’s a nationwide issue. My mum banks with them and whilst her Child Benefit went in today her PIP hasn’t. Appears this has been an issue for people since late last week :(

  • SophG_ Soph (@SophG_) reported

    @AskNationwide why can I not pay a company? Error message says it doesn’t recognise the name

  • CET_UK CET (@CET_UK) reported

    @mrsv1997 @AskNationwide Hello. I am sorry to hear about this. Can you DM us your CET reference number please? It should start with 'HE'. I will then pass your details on to the Customer Relations Team who will look into this for you.

  • VPG_Snap Snap (@VPG_Snap) reported

    @dianepickup @AskNationwide Let’s just hope when they open tomorrow they will provide public information as to what the issue was and when we can expect payments. I feel it will be sooner than later because otherwise that news coverage that will come tomorrow will be a hell lot worse!

  • milogobby Miles Kirke (@milogobby) reported

    @AskNationwide I am a Nationwide customer living abroad I received a cheque in pounds as a present and I wish to bank it in my UK account how can I do this please?

  • strontium74 Stron Tium (@strontium74) reported

    @AskNationwide disgusted with your service today. Really concerned about unknown payment on my credit card. Took over half an hour to answer card helpline after giving up on first call. Been a customer over 30 years. May switch after this