Nationwide

Is Nationwide down in Chester, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chester, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Chester, England 11/28/2025 10:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Website (25%)

    Website (25%)

  3. Login (14%)

    Login (14%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

  • diygolf John Pennington💙 (@diygolf) reported from Runcorn, England

    @AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ShanRebec94 Shannon (@ShanRebec94) reported from Sale, England

    @Justiinahh @AskNationwide I’m also having this exact same issue. My partner sent money from nationwide to my NatWest and it hasn’t arrived. Not sure if it’s nationwide or NatWest with the issue 😫

  • EmCleaver24 Emma Cleaver (@EmCleaver24) reported

    @AskNationwide why are your lines still close at 9.15am when it says on your website that they open at 8.30am? Yet another frustration in what has already been an unnecessarily long process 😤

  • nealconyard Neal Conyard (@nealconyard) reported

    @AskNationwide Yes, they both say the problem is at your end. We can transfer between Lloyds and hsbc but not Lloyds and HSBC to nationwide. That’s surely a good indication of where the problem lies!

  • RamanKumarjee Raman Kumar (@RamanKumarjee) reported

    @AskNationwide - there is a big outage at nationwide, are you guys doing something to fix it ?

  • MrsLizPhelps1 MrsLizPhelps (@MrsLizPhelps1) reported

    @AskNationwide transactions made this morning still aren't showing (one incoming and an internal transfer). Are you still working on your queue?

  • nealconyard Neal Conyard (@nealconyard) reported

    @AskNationwide Jamie.. thanks, live chat are indicating that the issue may be beyond one of queued payments (hence Lloyds are unable to even send payments)

  • MissGoodfello Elaine Goodfellow (@MissGoodfello) reported

    I must say I rarely Tweet companies etc. But the breakdown service I received last night, in the cold half-hearted rain, was second to none. Cheers to helpful Ed at @AskNationwide 👏🏻

  • rigapjd Paul Daly (@rigapjd) reported

    @AskNationwide went to my local branch with forms to add my partner to my flex account only to be told that currently this service not offered due to reduced capacity to deal with such matters as a result of covid!!!

  • rowancoleman Rowan Coleman (@rowancoleman) reported

    My husband and I laughed when we saw that @AskNationwide advertised being a number 5 on a recent poll about customer service. But after a MONTH of trying and failing to get anything approaching customer service from them i they n they should be at 500th

  • aniagabb ANIA GABB (@aniagabb) reported

    @AskNationwide please help. My card was declined in a shop even though I had used it just before in the hairdressers and Waitrose?!