Nationwide

Is Nationwide down in Chester, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chester, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Chester, England 02/20/2026 13:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Login (31%)

    Login (31%)

  2. Website (28%)

    Website (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Transfer (2%)

    Transfer (2%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

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Nationwide Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?

  • diygolf John Pennington💙 (@diygolf) reported from Runcorn, England

    @AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • SheilaR31068119 Sheila Ryan (@SheilaR31068119) reported

    @AskNationwide have sent a payment for services to wrong account. Can I get this refunded to se be to updated service provider account? In Spain with UK acct. thanks

  • Ksam8 Kelly (@Ksam8) reported

    @AskNationwide I have tried that and it's still not working 😕

  • KaiffeT Kaiffe Turner (@KaiffeT) reported

    @AskNationwide What happened to Start to Save? I can’t find it on your website anymore.

  • beckydean120909 Becky Dean (@beckydean120909) reported

    @AskNationwide Trying to get hold of someone to discuss an old legal and general life insurance policy over the telephone and getting no-where. Please can you help?!

  • ArianeFortin Ariane Fortin (@ArianeFortin) reported

    @AskNationwide Sally, this is no help because it’s 1-2 hours wait and you get cut off. I don’t have all that time to wait for every time the bank makes an error. All my payees are in duplicate and some have already been paid twice today.

  • Ama03493809 Ama (@Ama03493809) reported

    @AskNationwide how do I close down an account using the app?

  • sarahmccarten Sarah McCarten-Williams (@sarahmccarten) reported

    @AskNationwide The webchat isn't working!

  • KazHolmes77 KH (@KazHolmes77) reported

    @Bammosan @AskNationwide Yes same problem for around last 3 weeks

  • JoeXLad Joe Wilson (@JoeXLad) reported

    @AskNationwide Yeah but if you didn’t have this terrible feature on the app, I wouldn’t need to call up.

  • joyccook Joy Cook (@joyccook) reported

    @jasonc19833 @AskNationwide Same here so I understand how you feel! I have been locked out of my account for the pass 5months. After appealing did not work I contacted. unitech_support on Insta for help and they did wonderfully well.