Nationwide

Is Nationwide down in Chester, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chester, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Chester, England 12/26/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

  • diygolf John Pennington💙 (@diygolf) reported from Runcorn, England

    @AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • msav2021241 Blake (@msav2021241) reported

    @AskNationwide hi have you closed down my account because it sayThis card has been stopped and you will no longer be able to use it. There is no need to contact us.

  • WiggyLiggy WiggyLiggy (@WiggyLiggy) reported

    @AskNationwide hello, I am trying to pay into my isa, been trying to your many months but keep getting errors

  • IanWill89473474 Ian Williams (@IanWill89473474) reported

    @AskNationwide Hi, plenty of money in my account, but can't access it through cash points; have tried two, Sainsbury's and link. Any known problems?

  • TWilkins0n Tom Wilkinson (@TWilkins0n) reported

    @AskNationwide Hi - I spent 45 mins on hold to your mortgage new business team on weds pm and have currently been on hold 52 mins today. Is it worth waiting longer? Is there a problem? How else can I get in touch pls?

  • Brendam51920860 Brenda mcpherson (@Brendam51920860) reported

    @AskNationwide says here to help but the only response to my tweet is do I want to take out a complaint! No I wanted advice. Very disappointing

  • AndyMills07 Andy Mills (@AndyMills07) reported

    @AskNationwide You couldn’t even help those who had savings with you for 20+ years. Stop embarrassing marketing such as this .

  • ClaireyCribs Claire Case (@ClaireyCribs) reported

    @AskNationwide Okay I've tried this three times - and I've tried both the current & savings paths. The automated service tells me I can no longer change address over the phone. I can't figure out how to reach a human! Are you sure that the info you and your website are providing is correct?! 😰

  • ajrblakey Alexander Blakey (@ajrblakey) reported

    @asknationwide: Hello, have you got a card payment outage at the moment? Just tried to buy food and a train ticket, both declined…

  • philipfergusonI Philip (@philipfergusonI) reported

    @AskNationwide Nationwide still on the WFH doss! Thanks to the customer service agent yesterday for clearly demonstrating why WFH needs to end! Couldn’t be bothered at all with my request and then put me on hold & never came back whilst he went for another **** no doubt! Time to switch banks!!

  • daniel_barnett Daniel Barnett (@daniel_barnett) reported

    Huge shoutout to @AskNationwide #FlexAccount mobile phone insurance. Daughter’s phone stolen Monday evening. Insurance claim posted off Tuesday. Claim approved today (Thurs) and new phone being delivered tomorrow. Unbeatable, first-rate service.