Nationwide status: access issues and outage reports

Problems in the last 24 hours in Chester, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

• 
  John Nugent (@PennyArcade777) reported 1 minute ago from Runcorn, England

  @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

• 
  John Pennington💙 (@diygolf) reported 35 minutes ago from Runcorn, England

  @AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations

• 
  John Nugent (@PennyArcade777) reported 39 minutes ago from Runcorn, England

  @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  daisy macvicar (@daisy_macvicar) reported 5 minutes ago

  @AskNationwide I’ve tried phoning and been hung up on as it says I’m not registered to telephone banking. I need to access my account as I’ve got payments I need to make. The card that says I need to put in to the card reader isn’t my card.

• 
  ME? I'm not well.... (@itsfar2bright) reported 5 minutes ago

  @AskNationwide @lourowlands99 You can’t remove the card reader if you’ve never had one ! This was a problem several Months ago. Seems you’ve updated the system with the same error. I too can’t transfer money.

• 
  Christopher Freeman (@cmdfreeman) reported 10 minutes ago

  @AskNationwide Would love to but your app is down. I’m in the midst of a switch and already regretting it. You’re not a serious bank.

• 
  John Laughlin (@easylec) reported 12 minutes ago

  @AskNationwide Great new offer for fixed rate bond for existing customers. Is this offer available in an isa? This would help your loyal customers save paying tax on hard earned cash savings.

• 
  Kaleem Aftab (@aftabamon) reported 15 minutes ago

  @AskNationwide none of the numbers to call from abroad work? It's impossible to reach you!

• 
  Sam C (@misssamc) reported 17 minutes ago

  @AskNationwide any known issue around one time codes not being received? 🫠

• 
  Peter Fowler (@PeterGRFowler) reported 18 minutes ago

  @26Left @AskNationwide 1/2 James, commiserations of he result - I guess it wasn't a surprise. Looking at last year's AGM votes, it truck me that less than 10% of members voted and most of these went with the block vote. Combining votes for, against and withheld, the highest a candidate obtained was

• 
  Tina Raistrick (@tinamay1977) reported 22 minutes ago

  @AskNationwide Its says technical issues nationwide end

• 
  Shelly Lopezespejo (@chelllopez) reported 23 minutes ago

  @AskNationwide despite being a loyal customer for over 30yrs got letter yesterday saying my overdraft is being removed with a months notice, if I go into payment plan it affects credit rating. Disgusting treatment, am livid and will be leaving you!!

• 
  Lauren ☕🎶 (@DiamondDaysXO) reported 27 minutes ago

  @AskNationwide Hoping you can help me with this if APCOA refuse? It was on a debit card though.