Nationwide status: access issues and outage reports

Problems in the last 24 hours in Chester, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

• 
  John Nugent (@PennyArcade777) reported 25 minutes ago from Runcorn, England

  @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

• 
  John Pennington💙 (@diygolf) reported 48 minutes ago from Runcorn, England

  @AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations

• 
  John Nugent (@PennyArcade777) reported 57 minutes ago from Runcorn, England

  @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alyson Leitch (@Geordiesbird) reported 10 minutes ago from Woking, England

  @AskNationwide rang today to help a lady who us hard of hearing navigate your switch board..she only wanted to request a new cheque book. Nightmare.. ended up with the call handler saying if he requested a new book the book she is using will be cancelled.28 minutes .no result!

• 
  Neil cole (@Neilcol19002790) reported 10 minutes ago

  @AskNationwide how do I send a person X message as you don’t seem to have a email contact address on your website

• 
  Aston Lord of Who 🦁 (@AstonoftheLord) reported 11 minutes ago

  @MichaelFra89678 @SkhTrains @AskNationwide Then maybe save some money like the rest of us and you will get a little bit of help. If you can’t save £100 by your age then you are not making good financial decisions.

• 
  Danny Pound (@dannypound88) reported 19 minutes ago

  @AskNationwide I have experienced potentially suspicious activity on my account and cannot log in on your site to query this?

• 
  Small School RETIRED Teacher🙋🏻‍♂️ (@SmallSchool_KS2) reported 21 minutes ago

  @benjaminlfc @AskNationwide @ragrace1967 So your problem is..,?

• 
  Eda Gumush (@cicekeda73) reported 24 minutes ago

  @AskNationwide are your online services not working? Your status says normal but I’m having trouble transferring money into accounts from one account into another? Please help

• 
  The Official Salty 🥃 (@TheTipsyDram) reported 25 minutes ago

  @AskNationwide Tried all those and still same screen - was working perfectly yesterday

• 
  Peter McDermott💙 (@PeterMc_Dermott) reported 27 minutes ago

  @AskNationwide Had to find another way round getting to talk to someone. Poor service re bereavement

• 
  John Nation (@JohnCJNation) reported 28 minutes ago

  @AskNationwide there appears to be a problem logging on requesting a text message? The card reader access is working.

• 
  Steve Hammal (@hammal6474) reported 31 minutes ago

  @AskNationwide I will, thanks. The manager in question needs to be removed from any customer facing role if persecuting old and vulnerable people is what she classes as doing her job 🤬🤬🤬