Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, website and mobile app.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Chester, including 0 direct reports.
- The most common problems reported in this area mention Login.
- Login (100%)
The latest reports from users having issues in Chester come from postal codes CH4 .
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Chester, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 10: Problems at Nationwide
Nationwide is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chester, England
The most recent Nationwide outage reports came from the following cities: Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Chester
|
Login | 12 days ago |
|
Wrexham
|
Login | 9 months ago |
|
Wrexham
|
Mobile App | 9 months ago |
|
Chester
|
Login | 11 months ago |
|
Runcorn
|
Mobile App | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Chester, England
Latest outage, problems and issue reports in Chester and nearby locations:
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John Nugent (@PennyArcade777) reported from Runcorn, England@AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?
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John Pennington💙 (@diygolf) reported from Runcorn, England@AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations
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John Nugent (@PennyArcade777) reported from Runcorn, England@AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Vibes (@Vibes8432) reportedUnable to make a small SEPA payment the one time I actually want it to work. Chat agent was useless told me there might be a glitch. Seriously @AskNationwide is this the level of support for a core business function?
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Kleo Sings UK (@KleoSingsUK) reported@AskNationwide I have also sent an email to you CEO as I’m unable to find a customer support email
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name pending (@wozeruk) reported@AskNationwide I need some information my account was shut down due to somebody recalling the transaction the person in question was committing the fraud, not me and now I need to complain to the FOS but 1st I have to complain to the bank. I would like to start this process
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ourtrace89 (@ourtrace89) reported@AskNationwide are very close to losing me as a customer to renew my mortgage with them. Trying to set up the mortgage manager online and the only way I can do so is by calling them, calling into branch or by post! So frustrating!!!!!
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Kieran Byng (@ISaveDolphins) reported@AskNationwide Do you have a chat facility on line? Don't have access to a phone.
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Grey Blackstone (@GreyBlackstone) reported@AskNationwide any plans to change the online banking format again? The new one is awful, I hate that it’s missing a running total, and when I switch back to the old version it’s now horribly formatted and I have to swipe around to see the full details.
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RichieDabbs (@rdaborn) reported@AskNationwide I don't usually say this sort of thing but I logged into my online bank and the layout and format change of one of the most ghastly awful changes I have seen of this type. The old layout was clear, detailed and had everything to hand. The new one.
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Bruce J Beaton 🇬🇧🇺🇦🇮🇱⚓ (@beaton_bruce) reported@AskNationwide cannot log in online and app update is not working
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Karen (@mooramana) reported@GuruGryff @AskNationwide First Direct! Been with them since inception. Never had a problem always available always helpful
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Phi (@PhiMorsou) reported@AskNationwide hi Nationwide, why can't I transfer money from my account to revolut? It is saying there is an issue at your end