Nationwide

Is Nationwide down in Chester, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chester, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Chester, England 12/21/2025 02:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

  4. Transactions (15%)

    Transactions (15%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

  • diygolf John Pennington💙 (@diygolf) reported from Runcorn, England

    @AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • SigniusNetworks Signius (@SigniusNetworks) reported

    @AskNationwide I am not your customer, I am @StarlingBank customer. But your customers are the only ones who have this issue, not encountered this with any other customers banks.

  • cc_kitty cc (@cc_kitty) reported

    @AskNationwide Thank you. Unfortunately the branch has closed down that was local to me. I won’t have time to seek out another.

  • luke_hillwalker Luke Hillwalker (@luke_hillwalker) reported

    @AskNationwide That makes no sense at all what is the difference between me requesting it on the app or in a phone call? Your secure app v me giving all the security details over the phone? CS is about providing the customer with a pleasant journey not jumping through hoops to suit your systems

  • HaroldyCaroldy Charley Haroldy Ⓥ🌱🐰🐷🦊🐄 (@HaroldyCaroldy) reported

    @AskNationwide Hi I do not have the telephone pass number you promised to send and cannot get thru to your customer service without it. How do I contact you please?

  • millis_mikey Mikey Millis (@millis_mikey) reported

    @AskNationwide Ok I’ll call on Monday. Am I able to make the switch online even if I’ve still got a year to go on my current fix? Or do I need to speak to someone to do that? Thanks for getting back to me

  • CCTV_etc Paul Dee 🔑 (@CCTV_etc) reported

    @Jacq65Simpson @AskNationwide @EnglandFootball I can’t see an issue.

  • HaroldyCaroldy Charley Haroldy Ⓥ🌱🐰🐷🦊🐄 (@HaroldyCaroldy) reported

    @AskNationwide The format for the number on your website is 0345 730 2011. Please keep the format consistent - but it is still not accessible without the telephone banking pass number.

  • stevelitchfield Steve Litchfield (@stevelitchfield) reported

    @AskNationwide At which link? I’ve just been saying that no one should click on links in emails or tweets… Just tell someone about the issue please. It’s a wide open security door that novice users could be fooled by in the future.

  • Thetoad2009 Simon Anderson (@Thetoad2009) reported

    @AskNationwide My bank can't do that as I only have the account and sort code for the transaction I need the name of the account holder can you help

  • rmp1968uk richard preston (@rmp1968uk) reported

    @AskNationwide your service is shocking - your interest rates are abysmal and I can’t move my money because your card reader doesn’t work. Are you going to make up the interest I’m loosing while I wait??