Nationwide

Is Nationwide down in Liverpool, England?

Some problems detected

Users are reporting problems related to: mobile app, transactions and website.

The latest reports from users having issues in Liverpool come from postal codes L5, L8 and L3.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Liverpool, England 04/24/2025 06:00

April 24: Problems at Nationwide

Nationwide is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Transactions (28%)

    Transactions (28%)

  3. Website (14%)

    Website (14%)

  4. Login (10%)

    Login (10%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Liverpool, England

The most recent Nationwide outage reports came from the following cities: Liverpool, Upton and Runcorn.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Mobile App
United KingdomLiverpool Transactions
United KingdomUpton Website
United KingdomLiverpool Mobile App
United KingdomRuncorn Mobile App
United KingdomLiverpool Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

  • diygolf John Pennington💙 (@diygolf) reported from Runcorn, England

    @AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • GemmaGr64433320 Gemma Green (@GemmaGr64433320) reported

    @AskNationwide Yes I do. I just called customer service who gave my customer number I deleted the app and installed again but still not loading

  • char_thestar87 charlotte gardner (@char_thestar87) reported

    @AskNationwide And yet you won’t lend against our flat which is under 18m so no legal requirement for EWS1 - funny way of showing support!

  • MelissaSterry MELISSA STERRY (@MelissaSterry) reported

    @AskNationwide Currently trying to sort out a simple issue. But, your customer service is so truly diabolical that it's proving impossible. I'm documenting the process of trying to resolve the issue and of how poor your customer service has now become.

  • Tomdw916 Tom Douglas-Walker (@Tomdw916) reported

    @AskNationwide Thanks for the reply. I am only able to access pdf copies of my statements of my current account. Can I also do this for my ISA?

  • 19ACE85 Ace85babe (@19ACE85) reported

    @AskNationwide @Sam_London100 I still cannot switch mortgages through the app web page comes up blank and doesn’t load. Tried to sign in through website there’s a technical fault. Why is it always so difficult to navigate your products it makes me wanna remortgage elsewhere 🙄

  • GemmaGr64433320 Gemma Green (@GemmaGr64433320) reported

    @AskNationwide having problems logging in app just keep trying to load but no error codes??? Anyone else having app problems

  • superjeans superjeans 🦉 (@superjeans) reported

    @AskNationwide Hi - your online mortgage switch page is is broken. I click the link and it fails to find the page

  • JoanneMaryH Joanne Harte (@JoanneMaryH) reported

    @AskNationwide Well you were no help at all Nathan! Thanks again for showing how little customer service you offer

  • buresquoits Bures Steel Quoits (@buresquoits) reported

    @AskNationwide hello my chip seems to have stopped working, what do I do? Didn’t want to report lost or stolen.

  • Porkchop_X_Prez Phoenix Darke Esq. (@Porkchop_X_Prez) reported

    @AskNationwide I've been trying access your switch-deal mortgage section of the website, but it doesn't appear to work. It also wasn't working when I tried earlier I the week. Is this part od yhe website down?