Is Nationwide down in Liverpool, England?
Some problems detected
Users are reporting problems related to: website, mobile app and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Liverpool, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at Nationwide
Nationwide is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Mobile App (28%)
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Login (28%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Liverpool, England
Latest outage, problems and issue reports in Liverpool and nearby locations:
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John Nugent
(@PennyArcade777) reported
from
Runcorn, England
@AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?
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John Nugent
(@PennyArcade777) reported
from
Runcorn, England
@AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.
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Dawne Cooper 💙
(@DawneDc) reported
from
Birkenhead, England
@AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?
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John Pennington💙
(@diygolf) reported
from
Runcorn, England
@AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations
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Kate Mae
(@katemae324) reported
from
Liverpool, England
@AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Mystickal Fox
(@Mystickal_Fox) reported
@AskNationwide I've just tried to go into Plymouth branch to deposit some cash and just been refused entry with my support dog. Been a customer for 17 years. Absolutely disgusting, caused me to have a panic attack, not a great way to treat long standing customers!
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H R Hesson Projects
(@HollyRHProjects) reported
@AskNationwide so you wouldn’t resolve your error in chat - told me to phone. After 20 minutes paying for the call you cut me off. I already have a complaint form in but I need you to sort your error today please?
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Emma Hunter
(@EmmaHunter96) reported
@AskNationwide VERY rude customer service by you!! I’m that upset and appalled I’m now swapping banks as it ridiculously bad how shocking you are.
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Char ✌☮
(@sharlutte94) reported
from
Chelmsford, England
@AskNationwide hi Nationwide, I've recently moved house and I haven't had a letter with how much/when our first mortgage payment is going to be taken. Please can you help?
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Ralf Bat 🦇 Dog & Margo
(@GuruGryff) reported
@AskNationwide Yes I have, but have had to do so despite the warning that you may not be able to recover or refund the money, because of your “technical error”
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JMRD34
(@jmrd34) reported
@AskNationwide I think the staff at the Glasgow Shawlands branch may need some training. As if the service isn’t poor enough with the branch shut on Mondays and for lunch, the branch closes and doesn’t put a notice up to say for how long.
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Soph
(@sophieejoannee) reported
@AskNationwide You are a awful bank. I am a vulnerable person and no-one can give me a reason as to why you're holding my money. The person I spoke to on the phone was SO rude to me. How the hell is it legal for you to hold my money hostage for no reason and no-one can tell me why!!
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Jacqueline phillips
(@Jacklavery) reported
@AskNationwide my current account is showing on the app how do I access my credit card details
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Elly Chang
(@ellychang88) reported
@AskNationwide I just tried to log online to my bank account. I'm getting error experiencing problem.
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Malcolm Emmett
(@emm33) reported
@AskNationwide Perhaps you could stress that there is no problem with in person purchases, where I am apparently okay to spend money, but not online purchases. Really not sure why there is this difference.