Is Nationwide down in Liverpool, England?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
The latest reports from users having issues in Liverpool come from postal codes L9.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Liverpool, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at Nationwide
Nationwide is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (31%)
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Login (30%)
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Website (24%)
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Transactions (10%)
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Transfer (3%)
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Withdrawals (2%)
Live Outage Map Near Liverpool, England
The most recent Nationwide outage reports came from the following cities: Liverpool and Wallasey.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Mobile App | ||
| Transfer | ||
| Mobile App | ||
| Transactions | ||
| Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Liverpool, England
Latest outage, problems and issue reports in Liverpool and nearby locations:
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Dawne Cooper 💙
(@DawneDc) reported
from
Birkenhead, England
@AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?
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Kate Mae
(@katemae324) reported
from
Liverpool, England
@AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke
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John Nugent
(@PennyArcade777) reported
from
Runcorn, England
@AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.
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John Nugent
(@PennyArcade777) reported
from
Runcorn, England
@AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?
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John Pennington💙
(@diygolf) reported
from
Runcorn, England
@AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Christina Fraser
(@Chrissie_Fraser) reported
@AskNationwide That’s all well and good but I can’t access the app to use the chatbot and I can’t seem to log in online either.
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Rob Hill
(@robvanriot) reported
Anyone else having problem with the Nationwide app or online banking this morning? Sort codes and account numbers visible but balances not available/not loading? @AskNationwide your service says it's running normally?
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Ghost of Goose
(@ghostofgoose5) reported
from
Salisbury, England
Brilliant customer service from @AskNationwide in Sailsbury this morning. I would suggest the very rude staff from the Henley on Thames branch & the useless unhelpful lot from the Bletchley branch are sent here for further training.
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Empress
(@Biggirlempress) reported
@AskNationwide maybe consider hiring human beings as a first service on the customer care line???
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Jay Watson
(@Watsley) reported
@AlexBlokPi2539 @AskNationwide I always try to use the Post Office for withdrawing cash because of this problem it's awful customers have to be out of pocket for goodness knows how long.
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Orgpsych
(@DOUGMacKie2) reported
@AskNationwide Have you every tried to use nationwide chat service? They take an hour to respond and when you don't reply within 10mins they v lose the case. Useless
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Emma Nuth
(@EmmaNunn655321) reported
@AskNationwide We have and they said they have sent a email to a team that takes 3 working days . We need a confirmation it has been cancelled please
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Vanessa
(@vanessaldoyle) reported
@AskNationwide hi, you sent me a new bank card as my previous expires this month. The new one doesn’t work at all and the card which expires 09/25 only works sometimes and so all my automatic payments are being declined and I can’t pay for some things. Can you help?
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Louis Carr
(@LouisCa90174660) reported
@AskNationwide Is online banking app down today I cannot access my account?
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Kermy the flogged🇵🇸
(@TheFlogged) reported
@AskNationwide Have you tried using your services? I’m trying to find out why a payment has been made twice, app crashes, phone is impossible and website too much ? I’ve had trouble with the co-op before. Automated services do not deal with customer’s complaints