Nationwide status: access issues and outage reports

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

• 
  Kate Mae (@katemae324) reported 9 minutes ago from Liverpool, England

  @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

• 
  Dawne Cooper 💙 (@DawneDc) reported 23 minutes ago from Birkenhead, England

  @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

• 
  Bubbles (@randombbubbles) reported 28 minutes ago from Liverpool, England

  @AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?

• 
  Bubbles (@randombbubbles) reported 50 minutes ago from Liverpool, England

  @AskNationwide My internet is working fine for everything else and I restarted my phone & it still won't work

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kathleen reid (@independencekat) reported 1 minute ago

  @AskNationwide are you having an issues today? Having trouble transferring from savings account to current account. Had the same problem last week but it resolved itself.

• 
  Kaleem Aftab (@aftabamon) reported 1 minute ago

  @AskNationwide none of the numbers to call from abroad work? It's impossible to reach you!

• 
  Karen Fage (@kazzafage) reported 2 minutes ago

  @AskNationwide so just about to apply for a 0% cc from @Virgin only to find I can’t do that as you now own them! Another kick in the teeth for @AskNationwide customers & you’re supposed to be customer friendly! 😡

• 
  jaws6 (@jaws321) reported 8 minutes ago

  @AskNationwide Says tech problems. For log in?

• 
  kathleen reid (@independencekat) reported 9 minutes ago

  @AskNationwide as much as I love daily puzzles, not so much with my banking app. App said I had to re install which I have done twice and again not able to move money or access chat or other services.

• 
  me (@notmewhome) reported 10 minutes ago

  So I'm trying to switch my bank from @AskNationwide to @firstdirect @firstdirecthelp whu am I being told I cant as nationwide aren't part of switch service? Is this correct and how do I go about this now as I switched to get the £175

• 
  Jenny Smith (@GoodyActually) reported 11 minutes ago

  I did get a response! Well done @AskNationwide for at least not pretending that I didn't exist ... ... ... but it was very dismissive - referred me to 'the team' and said "we stand by our support of this event". 3/

• 
  sam (@hunting_sam) reported 13 minutes ago

  @AskNationwide I’ve just tried the call centre to sort an issue. I was verified & then the bot said “Due to unforeseen circumstances your call cannot be taken right now” - I need to speak to someone but can't get through.

• 
  Ryan Gerrard (@RyanLGerrard) reported 16 minutes ago

  @AskNationwide Why do you think it’s acceptable for your advisors to lie about correspondence they have in fact received from me? This has resulted in a non-thorough investigation by a very dismissive complaints handler, who has now closed the case. Shocking customer service.

• 
  Tom Morgan (@twmorgan11) reported 16 minutes ago

  Some absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'