Nationwide status: access issues and outage reports

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

• 
  Bubbles (@randombbubbles) reported 7 minutes ago from Liverpool, England

  @AskNationwide My internet is working fine for everything else and I restarted my phone & it still won't work

• 
  Dawne Cooper 💙 (@DawneDc) reported 30 minutes ago from Birkenhead, England

  @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

• 
  Bubbles (@randombbubbles) reported 39 minutes ago from Liverpool, England

  @AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?

• 
  Kate Mae (@katemae324) reported 45 minutes ago from Liverpool, England

  @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BigFatLion (@BigFatLion) reported 2 minutes ago

  @AskNationwide @SteveB2706 Terrible website now on a laptop. Only thing that saves it is the old version. Fully prepared to take you to the ombudsman for making banking inaccessible to dyslexics.

• 
  Stu (@StuMcalister) reported 3 minutes ago

  @AskNationwide hello. I’m trying to cancel a direct debit I have with a long-standing supplier. Finding it tricky. Could you help me please?

• 
  Shaun Toole (@garabaldired) reported 5 minutes ago

  @AskNationwide are there issues with being able to make payments right now. I've tried twice and it says "There has been a problem"

• 
  the pompey pope (@thePompeyPope) reported 7 minutes ago

  @AskNationwide 35 mins into a web chat.Nothing so far except the answer to someone else's query. 27 mins into phone queue . Have some questions to be answered before I can start application for joint account. Perhaps I'll go elsewhere. Terrible service

• 
  kathleen reid (@independencekat) reported 7 minutes ago

  @AskNationwide as much as I love daily puzzles, not so much with my banking app. App said I had to re install which I have done twice and again not able to move money or access chat or other services.

• 
  😈 Angry Goblin ن (@angry_goblin) reported 9 minutes ago

  @AskNationwide Thanks, I phoned Credit Card Services and they were able to help. 👍

• 
  Barry McCann (@Bazzinho9) reported 9 minutes ago

  wonder if there's some @AskNationwide employee who has stumbled through my account wondering wtf I'm at half the time

• 
  Mary (@maryphillips22) reported 10 minutes ago

  @AskNationwide any updates? Can’t get through to telephone banking as you have a 50 minute wait time!! Your website says internet banking is working so why can’t I log in?

• 
  Frazer Grant (@financefraz) reported 11 minutes ago

  @AshDavidsonUK @AskNationwide Thats awful!! did you complain?

• 
  lm210 (@mm219009) reported 15 minutes ago

  @AskNationwide hi, any known phone line issues? I’ve phoned twice and got cut off after being on hold for 6 minutes both times. Selected call back option and I’ve been hung up on again when the advisor phoned me back!