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Nationwide

Nationwide down? Current status and problems in Birkenhead, Metropolitan Borough of Wirral, England

Some problems detected

Users are reporting problems related to: login, mobile app and website.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Birkenhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Nationwide

Nationwide is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  • 29% Login (29%)
  • 27% Mobile App (27%)
  • 25% Website (25%)
  • 12% Transactions (12%)
  • 6% Transfer (6%)
  • 1% Withdrawals (1%)

Live Outage Map Near Birkenhead, England

The most recent Nationwide outage reports came from the following cities: Liverpool, and Wallasey.

CityProblem TypeReport Time
Liverpool Login 5 days ago
Liverpool Mobile App 1 month ago
Wallasey Mobile App 1 month ago
St Helens Transfer 10 months ago
Liverpool Mobile App 1 year ago
Liverpool Transactions 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

  • PennyArcade777
    John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

  • PennyArcade777
    John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRealSJR
    Stewart Rogers (@TheRealSJR) reported

    @AskNationwide And that's the problem. Decades of phone calls into Nationwide, and the one time I need you to call me, it takes 20 minutes of web chat to put in the request, and then I'm told I'll get a call in 24 hours. If that's the level of support you offer in an emergency, I'm out

  • ajt8888
    Adrian Turner (@ajt8888) reported

    @AskNationwide why does Face ID no longer work with your app on my IPhone all it comes up with “we are currently experiencing a technical problem….” I have tried rebooting and changing settings but no good.

  • _Mitchell02_
    Mitchell_ (@_Mitchell02_) reported

    @AskNationwide Hello Nationwide, I was in the process of making a savings account and i was logging into my account for the first time when it asked me for my customer number and DOB. When i entered my DOB it said it didnt match, Is there any way to fix this ?

  • kikerd
    John Taylor (@kikerd) reported

    @AskNationwide I’m not holding out that the branch will help me as they have said because I’m a flex account holder I have to do everything on line when there are on many occasions 6 staff members sat there doing nothing ,….

  • ChrisConway
    Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • GarySoutham
    Gary Southam (@GarySoutham) reported

    @AskNationwide hi, how do I access a statement from about 2 years ago?

  • BrianHawkins8
    Brian Hawkins (@BrianHawkins8) reported

    @AskNationwide Milford haven, Pembrokeshire branch, she has been told now have to wait until after 2 to check if it has gone through, just poor customer service in my opinion, machine should be marked out of order

  • kikerd
    John Taylor (@kikerd) reported

    @AskNationwide Nope I can’t do anything online because the online accessibly want me to APPLY for a new account and all I want to do is CHANGE my account ,I’m going into branch and if they can’t help me or discriminate me due to my disability I will be leaving @AskNationwide as a customer

  • lauxamy
    Laura (@lauxamy) reported

    @AskNationwide Thank you for your response. It doesn’t expire until nov yet 2 different websites have refused it this month saying 3+ months expiry needed. One being a bill to pay. I don’t have another bank account so this could be a problem. If it this keeps happening can I request a new one?

  • TheRealSJR
    Stewart Rogers (@TheRealSJR) reported

    @AskNationwide I know. I mentioned that twice already. I just don't know why Nationwide thinks that's ok. I have no access to funds until this is resolved. I have an important bill to pay. I'm stuck, and there's no sense of urgency on your side at all, just people repeating the same message