Nationwide

Is Nationwide down in Birkenhead, Metropolitan Borough of Wirral, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Birkenhead, Metropolitan Borough of Wirral, England 10/22/2025 06:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (31%)

    Website (31%)

  3. Login (16%)

    Login (16%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (5%)

    Transfer (5%)

Community Discussion

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Nationwide Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide My internet is working fine for everything else and I restarted my phone & it still won't work

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

  • diygolf John Pennington💙 (@diygolf) reported from Runcorn, England

    @AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • hollyterrington holly v terrington (@hollyterrington) reported

    @AskNationwide @DeepinLakebirds If you are an existing Nationwide customer (and do not hold accounts with any other bank or building society to be able to transfer them in to Nationwide and benefit from the offer) is there any incentive to stay with Nationwide rather than move to get a switch offer?

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • AvivaUK Aviva UK (@AvivaUK) reported

    @ajboorman Hi Andy - As the policy is with RSA/Nationwide you would need to check directly with them. We underwrite several policies, but do not have direct access to them. @AskNationwide @rsagroup Please could you kindly help Andy with this query. Thanks ~ Stu

  • Catheri02068701 Catherine O'Donnell (@Catheri02068701) reported

    Phil...I have no faith in this system ..we have been so patient but we are now in crisis ...days matter to people with no access to their funds for essential medication and nutrition @AskNationwide @MindCharity

  • SonNikon SP (@SonNikon) reported

    @AskNationwide I’m unable to access the app today. Is there a problem?

  • Amit91987 A.P (@Amit91987) reported

    @AskNationwide Hi, does a PayPal direct debit actually count as a DD (as part of the switch service)? Thanks

  • Richardmili4 Richard mili💤 (@Richardmili4) reported

    @randomigos @AskNationwide Had same issues here 😩 And I was so frustrated...😪 untill I Was asked to contact #roll_cybertech on Instagram and he helped me out...all thanks to him You can contact him also…

  • ajboorman Andy Boorman (@ajboorman) reported

    @AskNationwide Yes Jon, but all that happened was you passed it to RSA, who still said no, Sherrie says above they should say yes. I’m your customer not RSA. It cannot be right that a £13pm premium can be cancelled by you for me doing the right thing. It is scandalous.

  • TaliaGold_Gel Lia/Ayrshire Lass (@TaliaGold_Gel) reported

    @AskNationwide it's been 7 working days, other party confirmed payment sent Tues 27th. I'd appreciate a PM

  • GaryWilliamsIT Gary Williams (@GaryWilliamsIT) reported

    @AskNationwide Your website says 8am until 8pm. What happened? Did inflation reduce the amount of hours available to deal with calls?