Nationwide status: access issues and outage reports
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Birkenhead, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Birkenhead, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Birkenhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Nationwide Issues Reports Near Birkenhead, England
Latest outage, problems and issue reports in Birkenhead and nearby locations:
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Bubbles (@randombbubbles) reported from Liverpool, England@AskNationwide My internet is working fine for everything else and I restarted my phone & it still won't work
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John Nugent (@PennyArcade777) reported from Runcorn, England@AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.
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Bubbles (@randombbubbles) reported from Liverpool, England@AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?
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John Nugent (@PennyArcade777) reported from Runcorn, England@AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?
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Kate Mae (@katemae324) reported from Liverpool, England@AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke
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Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England@AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?
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John Pennington💙 (@diygolf) reported from Runcorn, England@AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Jasmin Keppie (@JasminKeppie) reportedBeen loyal customer to @AskNationwide for 16 years but having two current accounts with them every year and because I can’t afford to save not getting the £100 bonus totally has put me off banking with them now.
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Fiona Cameron 🇪🇺💚🤍💜🐇🐈⬛🖋 (@fionacamwriter) reported@AskNationwide Despite all your TV advertising re customer service, it appears to be non-existent. Impossible to get past the AI bot to reach your ‘dedicated teams’. They are dedicated to being uncontactable, it seems. I’ll be looking for recommendations about banks which do actually care…
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ian ross (@ianross48395988) reported@AskNationwide Nationwide advised a customer of our company we were a scam concern and not to pay us for an order! We are a small 22 year old family company.
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Chris (@ryansmi89) reported@AskNationwide 45 minutes on the phone, assured my issue was resolved. Came off the phone, it happened again. Now been waiting an hour and a half on live chat. Not best pleased with such poor service.
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Rachael Santangelo (@Beleza_Rach) reported from Haddington, ScotlandNot sure if it's @TheAA_UK or @AskNationwide who are not great but after 18 years breaking down on the motorway and being told someone will be here in 4 hrs when your 15 mins from Edinburgh is blowing my mind!!!!
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daisy macvicar (@daisy_macvicar) reported@AskNationwide I’ve tried to change my address on my account multiple times but it keeps saying there’s a service issue. I don’t stay at the address that’s on my account but I have received letters to my current address
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lewis (@LewisBuddle_15) reported@AskNationwide I’ve found a customers card and house keys but your automated helpline can’t help me, can you DM me?
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Ash Davidson (@AshDavidsonUK) reported@financefraz @AskNationwide Its a shame @AskNationwide are poor at managing customers though. I was with them 30 years (Nana opened it) and when I went for a mortgage (already had one for 7 years). My DIP was rejected 'due to a technical error' I got a in person appointment for it to be rejected again due to the same error. 2X hard searches on my credit score. Got a better mortgage elsewhere in the end.
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Steve Hammal (@hammal6474) reported@AskNationwide I will, thanks. The manager in question needs to be removed from any customer facing role if persecuting old and vulnerable people is what she classes as doing her job 🤬🤬🤬
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steve WBA (@WbaSteve) reported@AskNationwide My debit card was cancelled (not by me) and ordered a new one this Monday My card still hasn’t arrived and now my apple pay isn’t working!! Where’s my debit card ?