Nationwide

Is Nationwide down in Birkenhead, Metropolitan Borough of Wirral, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Birkenhead, Metropolitan Borough of Wirral, England 01/20/2026 04:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Website (28%)

    Website (28%)

  3. Login (21%)

    Login (21%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

  • diygolf John Pennington💙 (@diygolf) reported from Runcorn, England

    @AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • topnukeuk NuclearStar (@topnukeuk) reported

    @AskNationwide Thanks, I did order one last monday via the website but it has not arrived. I saw the queue in the branch as I drove by yesterday, still making people wait outside so not bother doing that, might just switch again soon now I have the switch bonus £££

  • spencerdenham Spencer Denham (@spencerdenham) reported

    @AskNationwide morning, I hope you can help me. Is it possible to go into a local branch in order to get copies of my bank statements? I don’t have access to a printer. Thank you

  • debbieharris2up Debbie Harris 💙 (@debbieharris2up) reported

    @AskNationwide I have just done so. I have given up waiting for anyone to respond on live chat on your website!

  • ladkiloon Ri रि (@ladkiloon) reported

    @AskNationwide it says online banking services are working normally but I just keep getting an error message that there are technical problems!

  • Rich76612852 Rich (@Rich76612852) reported

    @AskNationwide Diabolical service today. Trying to get advice on my Flex Plus Account Travel Insurance. Firstly put through to a dead number, had to call back again and was put through to a continuous loop. Eventually found a direct number for NationwideUKI and the same thing happened Ffs!

  • 012pip Phillip Stephens (@012pip) reported

    @danny___green @AskNationwide Hi Danny, after going in to Nationwide branch and speaking to them by phone the most i could get was that when the application is in the advanced stages you can no longer access the portal.Every correspondence i had until acceptance was by email but no issues. hope this helps! 👍🏼

  • colstalex Alex Colston (@colstalex) reported

    @AskNationwide How do I de-register from PAYM? Can’t find any help on this anywhere.

  • DrKateth Kate (@DrKateth) reported

    @AskNationwide I’m just going to feed back that that is terrible accessibility. Loads of people can’t use phones or are put at a disadvantage by being forced to use them.

  • BrianHawkins8 Brian Hawkins (@BrianHawkins8) reported

    @AskNationwide Milford haven, Pembrokeshire branch, she has been told now have to wait until after 2 to check if it has gone through, just poor customer service in my opinion, machine should be marked out of order

  • debbieharris2up Debbie Harris 💙 (@debbieharris2up) reported

    I must say that the customer service from @AskNationwide is appalling. New joint account opened well over a month ago. Slow service, refuted complaints and still no card readers making some transactions impossible. Looking for an alternative joint account - suggestions welcome!