Nationwide

Is Nationwide down in Birkenhead, Metropolitan Borough of Wirral, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Birkenhead, Metropolitan Borough of Wirral, England 01/24/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (28%)

    Website (28%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

  • diygolf John Pennington💙 (@diygolf) reported from Runcorn, England

    @AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide My internet is working fine for everything else and I restarted my phone & it still won't work

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @AskNationwide An increase, albeit tiny, in savings interest rate is welcome. But why make existing customers open a new account to access the rate? Why not just up the rate of the existing account? You could be more helpful to everyone here! (Re Triple Access Savings Account)

  • SueClarke67 Sue (@SueClarke67) reported

    @AskNationwide I definitely do not have on line banking? I have a joint mortgage account and a savings account, I set up my savings account on the app. I don’t have a current account or card so have no way to access on line banking??

  • TheEvelynAdore Evelyn Adore (@TheEvelynAdore) reported

    @AskNationwide trying to re-register internet banking and the text isn’t coming through to my phone - please help!

  • Kim_Feldwicke Kim Jones (@Kim_Feldwicke) reported

    @AskNationwide please help me. I am trying to exchange on a house today, using dual representation. I have raised a complaint and had no support. As Nationwide are the client I need you to chase Enact so this sale and purchase can go through. Help me please. 😭

  • ArgosHelpers Argos Helpers (@ArgosHelpers) reported

    @sophiadavis92 @AskNationwide Hi Sophie Thank you for getting touch you are chatting to Carol I can see your faulty item was collect on Saturday A refund can take 5- 7 working days. The funds will be returned to the method of payment used i would check your account on Friday. Carol

  • HannahE30981181 Hannah England (@HannahE30981181) reported

    @AskNationwide Thanks again. I see that the website confirms that you are no longer offering Help to Buy ISAs to new applicants. Would I be classed as a new applicant even though my initial ISA was closed less than 12 months ago and hasn’t been used?

  • psychocandid ✌🏾ργ (@psychocandid) reported

    There's been fraudulent activity on my son's @AskNationwide current account. I call to report it, the customer services lady wont do anything until she gets his consent! (over the phone). Tempted to pretend to be a mumbling teen but that would be fraud too. He's 13 FFS.

  • HannahE30981181 Hannah England (@HannahE30981181) reported

    @AskNationwide Thanks for this. The problem is, the sale hasn’t fallen through. The occupier won’t leave the property and it’s currently going through the courts. The sale will not however be complete within 12 months of the closure of the ISA account. Can I reopen it still?

  • jonsansom Jon Sansom (@jonsansom) reported

    Hi @AskNationwide , when you put a block / hold on an account holder's card, it would be great if you could send them an SMS about it, or secure message through online banking, rather than a letter which still hasn't arrived nearly a week later

  • Chris_TRFC_ Chris (@Chris_TRFC_) reported

    @AskNationwide I've just opened a new flex direct account and it's not showing up on the app, not sure if I just have to wait a bit or is there a problem?