Is Nationwide down in Birkenhead, Metropolitan Borough of Wirral, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Birkenhead, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (35%)
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Website (24%)
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Login (19%)
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Transactions (14%)
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Transfer (5%)
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Withdrawals (3%)
Community Discussion
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Nationwide Issues Reports Near Birkenhead, England
Latest outage, problems and issue reports in Birkenhead and nearby locations:
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Dawne Cooper 💙
(@DawneDc) reported
from
Birkenhead, England
@AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?
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John Pennington💙
(@diygolf) reported
from
Runcorn, England
@AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations
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Bubbles
(@randombbubbles) reported
from
Liverpool, England
@AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?
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John Nugent
(@PennyArcade777) reported
from
Runcorn, England
@AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?
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Kate Mae
(@katemae324) reported
from
Liverpool, England
@AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke
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John Nugent
(@PennyArcade777) reported
from
Runcorn, England
@AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Mrs Dimmock
(@angeladimmock1) reported
Absolutely appalled to hear poor customer service daughter received from @AskNationwide ISA for buying first home was closed online but hadn't worked according to branch. Rep on phone hung up on her when she phoned for help :(
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Lisa Kearney
(@LisaKea84738702) reported
@AskNationwide Neither were able to help. Perhaps you should stipulate that only VERY simple questions can be answered.
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Jonas
(@jonasofhornsey) reported
@AskNationwide Sent my phone in for FlexPlus phone insurance repair. It came back more broken than before. Why do you say in your terms you will replace my phone with one with an equivalent specification if you can't fix it but then offer a vastly inferior phone? Clearly a scam.
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tom woodley
(@tw7857) reported
@AskNationwide Hello, I'm looking at renewing my deal on your website, but my mortgage is under two names and on your website is saying no details can be found, what should I do?
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R. Gill
(@rsg1ll) reported
@AskNationwide @bt_uk can you fix the issue on your side?
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Vicky Roberts
(@VickyRoberts_23) reported
@AskNationwide Thanks, but your customer service team aren’t working now, so seems a little pointless.
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Nerd
(@stillphone) reported
@AskNationwide Both. Crashes every time I try to set up a new payee. The message is you have technical problems!
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WILL THOMSON
(@mrwilliethomson) reported
@AskNationwide I understand that your customers cannot use an overseas mobile number? As seemingly your system will only accept UK mobiles, is that correct? How are you assisting your UK customers with this issue?
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Stuart Holmes
(@StuHolmes73) reported
@AskNationwide Your 1-Yr Triple Access saver accounts are described as variable interest but you keep starting new issues of this account rather than upping the 'variable' rate. Hoping existing customers stay on low rates?
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Matt Jones
(@mattj4) reported
@AskNationwide good afternoon. Hoping you can help... Do you have an email address for the Swindon head office, customer service? It's not a banking, money, customer query. It is a local query that I want to float by the company. But I cannot find a suitable email Thank you