Nationwide status: access issues and outage reports

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Birkenhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Birkenhead, England

The most recent Nationwide outage reports came from the following cities: Birkenhead, and Liverpool.

City	Problem Type	Report Time
Birkenhead	Login	30 days ago
Liverpool	Website	2 months ago
Liverpool	Login	2 months ago
Liverpool	Login	2 months ago
Liverpool	Mobile App	3 months ago
Wallasey	Mobile App	3 months ago

Community Discussion

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Nationwide Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

• 
  Bubbles (@randombbubbles) reported 1 minute ago from Liverpool, England

  @AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?

• 
  Dawne Cooper 💙 (@DawneDc) reported 12 minutes ago from Birkenhead, England

  @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

• 
  John Nugent (@PennyArcade777) reported 15 minutes ago from Runcorn, England

  @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

• 
  John Pennington💙 (@diygolf) reported 27 minutes ago from Runcorn, England

  @AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations

• 
  Kate Mae (@katemae324) reported 34 minutes ago from Liverpool, England

  @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

• 
  John Nugent (@PennyArcade777) reported 47 minutes ago from Runcorn, England

  @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

• 
  Bubbles (@randombbubbles) reported 57 minutes ago from Liverpool, England

  @AskNationwide My internet is working fine for everything else and I restarted my phone & it still won't work

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Niz1111 (@Niz11111) reported 6 minutes ago

  @AskNationwide apparently nationwide are having issues processing payments with no notification to customers. A direct debit for y credit card was made and reversed. Payment from savings to current also reversed. This is causing distress and anxiety for me as it could affect my

• 
  Jordan (@JordanPostingX) reported 7 minutes ago

  @AskNationwide No, I can't do that as your bank has a stupid policy where you need the bank card to access interentet banking. Your phone lines are also useless as it's a robot who keeps saying the same thing over and over. Really unhelpful response at a very stressful time.

• 
  😈 Angry Goblin ن (@angry_goblin) reported 8 minutes ago

  @AskNationwide @Argos_Online Trying to buy something online and am stuck in a “We need to check it’s really you” loop. I verify … and then have to verify again … and again … Is there a problem in either of your systems?

• 
  Tom Morgan (@twmorgan11) reported 8 minutes ago

  Some absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'

• 
  Jonathan Leigh (@LeighJonathan) reported 9 minutes ago

  @AskNationwide Nationwide say the website changes are in response to customer feedback. I'm a customer and I was not asked! The new online account format is appalling: the transaction type, description, and reference are not visible at a glance. Please leave the old format as an option.

• 
  Tamara G (@wacgirl) reported 13 minutes ago

  @AskNationwide Thank you I will. I just find it really odd that in the 21st century we still have to go into a branch (which is closed today btw) usually at times we're working so inconvenient, and present the same ID we would present online? Either be fully online or don't say you are.

• 
  Literate Cynic (@LiterateCynic) reported 13 minutes ago

  @AskNationwide Dreadful new website. Looks like it was designed for people who write with crayons!

• 
  James Berkeley-Clarke (@JBerkeleyClarke) reported 14 minutes ago

  @Tel_Wilcox @AskNationwide @VirginMoney Oh damn that's bad! I saw the two different bank posts and thought you had been hacked. Seems service in all areas is ridiculously poor lately. Crap 🙄

• 
  Rachel small (@rachismall) reported 16 minutes ago

  1/2 WARNING to customers, immensely disappointed with @AskNationwide, been a loyal customer with my mortgage, never missed a payment, kept my house in great condition that it sells in 5 days! Having to move as my dad is palliative and I want to care for him, like I did my mum.

• 
  Sheridan Birtwistle (@twwooer) reported 17 minutes ago

  @AskNationwide UK National Cyber Security Centre recommends passkeys. Nationwide does not appear to have issued a statement about why it does not use them for banking. As your customer I would like a statement please about when you will adopt passkeys