Nationwide

Is Nationwide down in Birkenhead, Metropolitan Borough of Wirral, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Birkenhead, Metropolitan Borough of Wirral, England 02/18/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Login (30%)

    Login (30%)

  2. Website (29%)

    Website (29%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

  • diygolf John Pennington💙 (@diygolf) reported from Runcorn, England

    @AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • nicolachand Nicola (@nicolachand) reported

    @AskNationwide I have been trying to use the messaging service for a week now and it won't connect

  • FLYINGTHEFLAG Dicky (@FLYINGTHEFLAG) reported

    Andrea form the Accrington branch of @AskNationwide lied to me today…assuming that’s normal for a branch manager?? Her team equally repulsive! I complained it the service and was shouted at ‘have a nice day’…#customerservice

  • CollegeJocks CollegeJocks (@CollegeJocks) reported

    I have 6 accounts with you and when there was an issue you didn’t see fit to contact me . 20 years of loyalty lost . @AskNationwide

  • Fokmisterutd Alan Mörris (@Fokmisterutd) reported

    @AskNationwide The virtual online help is useless as it doesn't understand stand, getting to the point of changing banks, only been with you for over 15 years.

  • JamesBurnetts James Burnett (@JamesBurnetts) reported

    Hey @RingGo_parking literally every single time I use your app it says I have to verify with @AskNationwide that it's really me. For a £1 parking charge. Other people on forums are moaning the same thing. Is it you or nationwide as it's ridiculous. Can you both help?

  • Cazzzzie123 Caroline (@Cazzzzie123) reported

    Great help from @AskNationwide you cancel a direct debit, they let them take the money then refuse a refund shocking!! #nationwide #poorservice 😬

  • Fokmisterutd Alan Mörris (@Fokmisterutd) reported

    @AskNationwide Unfortunately I needed the information tonight it's caused me an issue, do other banks have the same 3 year filter.

  • mikedaimilner Michael Milner 🫡 (@mikedaimilner) reported

    @AskNationwide always great to login into online banking and want to contact you, and be asked to use a non existent chat function. This is on a desktop.

  • TheRahman The Rahman (@TheRahman) reported

    I can see @AskNationwide make it hard to complain. After what I went through last week at #cardiff Queens street branch I know why. Get your best guy on phone because he’s going need afternoon off. You gave me Hell, I’ll give you Hell. Worst customer service ever received. EVER

  • FyrstaCS Dan (@FyrstaCS) reported

    @AskNationwide Hi, I'm trying to setup online banking for a savings account that I've got with you. It looks like I need to get a mobile number added to my account before I'm able to login. Is that something you can help with or do I need to call? Thanks