Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, website and mobile app.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Birkenhead, including 0 direct reports.
- The most common problems reported in this area mention Login and Website.
- Login (67%)
- Website (33%)
The latest reports from users having issues in Birkenhead come from postal codes CH43 .
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Birkenhead, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Birkenhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 8: Problems at Nationwide
Nationwide is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Birkenhead, England
The most recent Nationwide outage reports came from the following cities: Birkenhead, and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Birkenhead
|
Login | 10 days ago |
|
Liverpool
|
Website | 29 days ago |
|
Liverpool
|
Login | 29 days ago |
|
Liverpool
|
Login | 1 month ago |
|
Liverpool
|
Mobile App | 2 months ago |
|
Wallasey
|
Mobile App | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Birkenhead, England
Latest outage, problems and issue reports in Birkenhead and nearby locations:
-
Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England@AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?
-
John Pennington💙 (@diygolf) reported from Runcorn, England@AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations
-
John Nugent (@PennyArcade777) reported from Runcorn, England@AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?
-
John Nugent (@PennyArcade777) reported from Runcorn, England@AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.
-
Bubbles (@randombbubbles) reported from Liverpool, England@AskNationwide My internet is working fine for everything else and I restarted my phone & it still won't work
-
Bubbles (@randombbubbles) reported from Liverpool, England@AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?
-
Kate Mae (@katemae324) reported from Liverpool, England@AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Julie (@JulieMelvinator) reported@AskNationwide you chat help is an absolute joke!! You decided to block my payment to HMRC and I’ve now spent 45 mins trying to get in touch with them!! Why block my payment??
-
john tarrant (@johntarrant16) reported@AskNationwide Why will no one speak to me. You online banking is not working and no one in Nationwide cares.
-
Carl (@uncle_carl1) reported@AskNationwide So far your online service has required me to log in five times in ten minutes, won't allow me to convert my account and has a broken link to the page where I'm supposed to be able to . Online chat has no-one available either. Best possible service? Really?
-
Beelin (@beelinbaxter) reported@AskNationwide Hi Emm, the managing cards/contactless feature isn't working on the app. Is there another way to do it?
-
🌬️Yaga💨💨💨 (@Yaga_42o) reportedtoday I had to contact @AskNationwide because one of my kid trust fund account went missing from my banking app. Turns out the address was incorrect. No letter to tell me there’s an issue, just removed the account. Only removed one account even though both have the same issue.
-
Wayne Robertson (@2024Wayne) reported@MartinSLewis @Zopa @AskNationwide Hi Martin, help required CAB no one available to help, complaints in with both Zopa and nationwide but they are both passing the buck. Zopa sent Nationwide money via Zap, the money was to an old nationwide account which is closed. I was told the
-
🦋 (@_xnxnxs_) reportedwhat a disgraceful experience i had in your kingston branch! @AskNationwide Simply requested help as i was struggling to open a bank account online. The lady i had had a bad attitude! After another question, she pretended not to hear me, randomly clicking with her mouse 1/2
-
Alyson Leitch (@Geordiesbird) reported from Woking, England@AskNationwide rang today to help a lady who us hard of hearing navigate your switch board..she only wanted to request a new cheque book. Nightmare.. ended up with the call handler saying if he requested a new book the book she is using will be cancelled.28 minutes .no result!
-
Miguela (@blackhairbub) reported@AskNationwide I'm not receiving push notifications. My phone is set to receive notifications, but you aren't pushing them out. There is nothing in the notification history screen on the app. Clearly, you're not pushing notifs. How can I escalate this issue?
-
Alyson Leitch (@Geordiesbird) reported@AskNationwide She is not on the internet ,as she is 80. This is the reason I had to help her, as I’ve always done when she needs a new cheque book. Today my time was wasted Brendon was very belligerent and would NOT listen to me!