Is Nationwide down in Birkenhead, Metropolitan Borough of Wirral, England?
Some problems detected
Users are reporting problems related to: website, mobile app and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Birkenhead, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Nationwide
Nationwide is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Mobile App (28%)
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Login (28%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Birkenhead, England
Latest outage, problems and issue reports in Birkenhead and nearby locations:
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John Pennington💙
(@diygolf) reported
from
Runcorn, England
@AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations
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Dawne Cooper 💙
(@DawneDc) reported
from
Birkenhead, England
@AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?
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John Nugent
(@PennyArcade777) reported
from
Runcorn, England
@AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?
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Bubbles
(@randombbubbles) reported
from
Liverpool, England
@AskNationwide My internet is working fine for everything else and I restarted my phone & it still won't work
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John Nugent
(@PennyArcade777) reported
from
Runcorn, England
@AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.
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Bubbles
(@randombbubbles) reported
from
Liverpool, England
@AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?
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Kate Mae
(@katemae324) reported
from
Liverpool, England
@AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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byMrsP
(@byMrsP) reported
@AskNationwide Shame Nationwide closed our local branch down. We now don’t have a bank or building society in our town. Sadly nothing further you can help us with as we can’t do the children’s monthly savings trip to you for them to take part physically in the same ritual I did as a child
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Elaine Beckett
(@ElaineBeckett) reported
from
Grundisburgh, England
Another example of appalling customer service from @AskNationwide highlighted on @BBCLookEast stay away from these guys people unless you have a strong constitution #verybadservice #nationwidebuildingsociety #customerexperience
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Ross Andrew RN FRSPH (retd) NHS Lifer 💙💚😷🚑
(@RossAndrew999RN) reported
Yet again same accessibility discriminatory problems in communicating with #disabled people. Despite being reassured by CEO that I can communicate by email, @AskNationwide not responding to emails, very frustrating.
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Rory O'More
(@rory_more) reported
@AskNationwide I can use the app no problem. I wont be able DOWNLOAD the app unless i chane country. Why is the app not available to download in Canada?
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Ross Andrew RN FRSPH (retd) NHS Lifer 💙💚😷🚑
(@RossAndrew999RN) reported
@AskNationwide This is a serious legal issue under the Equality Act that Nationwide just doesn't get.
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Pete
(@Fergalson) reported
24 hours later @AskNationwide still has our money. Your mistake has lead to a significant financial impact on our lives and you have done nothing to escalate the issue to resolve it. I'm on hold, again, to try and get our money back. Imagine if I delayed paying my mortgage.
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Scott #washyourdamnhands
(@ScottmccreadyNI) reported
@AskNationwide This was Bangor Co Down and I havnt got the date changed yet
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foolhandy 💛
(@foolhandy) reported
This year I've left @StarlingBank, @EE, & @AskNationwide and none have asked why. If I was a business who'd lost a customer I'd want to see trends and if necessary change policy/procedure. This is valuable info and no one is asking for it. A quick 2 min survey would do. Odd.
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Graham webb
(@Webb1968) reported
@AskNationwide Well they gave me a sort code and account number to use ,but when I try to use it via online banking the account kicks me back into the login page
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Ross Andrew RN FRSPH (retd) NHS Lifer 💙💚😷🚑
(@RossAndrew999RN) reported
@AskNationwide Really shouldn't have to make complaints everytime I try to communicate, using email address agreed with Joe Garner following previous formal complaint & compensation paid for exactly same problem!! We went through issues about webchat, which disconnects if you're too slow!