Nationwide

Is Nationwide down in Birkenhead, Metropolitan Borough of Wirral, England?

Some problems detected

Users are reporting problems related to: transactions, mobile app and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Birkenhead, Metropolitan Borough of Wirral, England 08/13/2025 18:20

August 13: Problems at Nationwide

Nationwide is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Transactions (24%)

    Transactions (24%)

  2. Mobile App (22%)

    Mobile App (22%)

  3. Login (22%)

    Login (22%)

  4. Website (20%)

    Website (20%)

  5. Transfer (9%)

    Transfer (9%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ScottmccreadyNI Scott #washyourdamnhands (@ScottmccreadyNI) reported

    @AskNationwide This was Bangor Co Down and I havnt got the date changed yet

  • JohnCoxon John Coxon (@JohnCoxon) reported

    The phone team told me that I could send a secure message online to close the account. They emailed back saying “here are the step by step instructions to use the website”. The instructions don’t work, which I indicated in my first message to @AskNationwide. (2/4)

  • rob11335577 Rob (@rob11335577) reported

    Well folks let me give you all a tip! Don’t put your money in @AskNationwide #nationwidebuildingsociety appalling customer service and certainly couldn’t give a toss about protecting your money!#Robots

  • tas8583 Tas Stokes (@tas8583) reported

    @AskNationwide hey guys, need some help. Struggling to make a payment on an app for something I want to buy. Declined by issuer it advises. Can you help? Thank you

  • SarahDawson83 Sarah Cregg (@SarahDawson83) reported from Bangor, Northern Ireland

    @elgoldave @AskNationwide Is it not working for you either?

  • K1lolima Kyle Jones (@K1lolima) reported

    @AskNationwide I'm suddenly having an issue paying for online purchases with my debit card details.

  • Rohailxfzal Rohail 🇵🇸 (@Rohailxfzal) reported

    @AskNationwide @woolyworth im having the problem 4 YEARS later 🤔

  • benpavord Ben Pavord (@benpavord) reported

    @AskNationwide Thanks Karen - with respect, we’ve tried that and received different information again. It’s not worth our emotional strain, we’re already broken by NW’s systemic incompetence.

  • RossAndrew999RN Ross Andrew RN FRSPH (retd) NHS Lifer 💙💚😷🚑 (@RossAndrew999RN) reported

    @AskNationwide This is a serious legal issue under the Equality Act that Nationwide just doesn't get.

  • steveandcherylr Steve Roberts (@steveandcherylr) reported

    @AskNationwide If that’s the only way we can fix it. I’ll try at 6