Nationwide

Is Nationwide down in Birkenhead, Metropolitan Borough of Wirral, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Birkenhead, Metropolitan Borough of Wirral, England 12/04/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (44%)

    Mobile App (44%)

  2. Website (23%)

    Website (23%)

  3. Login (18%)

    Login (18%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

  • diygolf John Pennington💙 (@diygolf) reported from Runcorn, England

    @AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • running_sophie Sophie C (@running_sophie) reported

    @AskNationwide Not sure how I can resolve it? I'm caught in your system error, so I think it will fall to you to offer some customer service and resolve the issue! Honest comms as your team are working on transfers in due 5th May - the website says a 15 day delay max- this isn't the case

  • mattlyus Matt Lyus (@mattlyus) reported

    @AskNationwide Once a Junior ISA account holder turns 18, how do they access the funds?

  • CryptoSystemOne CryptoSystemOne (@CryptoSystemOne) reported

    @AskNationwide NO... debit card payment!!! The pending approval needs removing and it's ALL sorted! If the payment leaves my account Nationwide will have a SERIOUS problem!

  • gailrburns Gail Burns (@gailrburns) reported

    @AskNationwide Hi Dumfries branch but no nothing you can help with i need to deposit cash but can't. It really very difficult to do banking with you.

  • purplekocho oyin ♡ (@purplekocho) reported

    @AskNationwide i cant find “get help with card transition”

  • luham13 L🌻 (@luham13) reported

    @AskNationwide hey! I requested closure of my Help to Buy ISA account on Tuesday 1st June, when should I expect the closing statement?

  • tracygibbons99 Women's Fitness (@tracygibbons99) reported

    @AskNationwide my daughter has paid for a homebuyers survey but after two weeks it is still not even booked in. We have phoned the mortgage service 2 times but still no help. Why take the money and not even book, this delay is causing huge stress and a danger of loss of purchase

  • m_i_kes Mkx (@m_i_kes) reported

    @AskNationwide Click on the app and get a message saying please restart the app and check service availability because of a problem. Very odd!

  • purplemoonlurch fred (@purplemoonlurch) reported

    @AskNationwide Thanks, I do appreciate your help. This is why crypto is so popular, I shouldnt have to plead and beg to use my money. Very dissapointing

  • CockramJo @jo_cockram (@CockramJo) reported

    @AskNationwide I have sent you a DM about a Nationwide customer service problem- have you received it? I look forward to your early response please