Is Nationwide down in Birkenhead, Metropolitan Borough of Wirral, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Birkenhead, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (40%)
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Website (25%)
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Login (17%)
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Transactions (15%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
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Nationwide Issues Reports Near Birkenhead, England
Latest outage, problems and issue reports in Birkenhead and nearby locations:
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Dawne Cooper 💙
(@DawneDc) reported
from
Birkenhead, England
@AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?
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John Pennington💙
(@diygolf) reported
from
Runcorn, England
@AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations
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Kate Mae
(@katemae324) reported
from
Liverpool, England
@AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke
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John Nugent
(@PennyArcade777) reported
from
Runcorn, England
@AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.
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John Nugent
(@PennyArcade777) reported
from
Runcorn, England
@AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Worthington
(@emma_mp) reported
@AskNationwide I’m trying. They’re the ones that sent me to the Fraud team so now I fear I’m trapped in a cycle of pass the problem.
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Keith Hollingsworth Ⓥ
(@keith_runs) reported
@AskNationwide I understand the security element however it is seriously detrimental to the customer experience. Other banks use secondary passwords/phrases, 2FA, etc. Yet yours requires a physical device being on the person at all times ' just in case' it's needed. It's outdated.
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Keith Hollingsworth Ⓥ
(@keith_runs) reported
Having to use an @AskNationwide card reader to transfer money between accounts is ridiculous, it adds an unnecessary step into the customer journey which causes additional effort and frustration. Other banks don’t require this, so why should I jump through hoops with you?!
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Emma Worthington
(@emma_mp) reported
@AskNationwide They’re the ones I spent 40 minutes contacting. They say there’s no problem.
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Adam Austin
(@adamaustin84) reported
@AskNationwide Is there any reference number for my complaint, as i'd like to add some information to it, as I keep receiving correspondence from yourselves which is inaccurate and is creating further issues
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Michael Lockley 🇺🇦#OlympicsOfClassicUKfilmMusic
(@LagstoneHall) reported
@AskNationwide Right so you're here to help, well then, answer this: Why is the interest rate on the Limited Access Saver account still only 0.5%? That's a ridiculously low rate of return, especially when people are struggling.
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Leigh McGough
(@Pebbleigh) reported
@AskNationwide Were there any problems during the night that might have caused a delay? I was expecting my wages to be paid in by now
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The Kop End
(@TheKopEnd0619) reported
@AskNationwide @stesagb Same problem on Android. Uninstalled and Installed. Still nothing.
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Joe
(@Joe61423496) reported
@AskNationwide Hi I switched with you last week but haven't received a card or a machine? My account has switched but I'm effectively locked out of it until I get any of these two things! Help!!
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AU
(@a_ubayd) reported
@RUKB2017 @AskNationwide Literally just had the same issue and can’t see it online either. Not sure what is going on.