Nationwide status: access issues and outage reports

Problems in the last 24 hours in Cambridge, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cambridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Cambridge, England

Latest outage, problems and issue reports in Cambridge and nearby locations:

• 
  Andrew Harmsworth FRAS 😷 (@harmsy) reported 13 minutes ago from Cambridgeshire, England

  @RevdCharles @AskNationwide Good guess. No, I know what it is, and they do it every few years so that our end date doesn’t come early. Profits before principles. Or “computer error” as they call it!

• 
  Andrew Harmsworth FRAS 😷 (@harmsy) reported 38 minutes ago from Oakington and Westwick, England

  Interest rate has gone up on our @AskNationwide mortgage, so of course our monthly payment has gone *down* £74 per month. Interest rates should go UP more often please! I think their software has a bug…

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chelle (@ChelleChipato) reported 40 seconds ago

  @sadietrent_92 @AskNationwide Incorrect. He did open his bank accouny through the main branch, he had all the required documentation which was confirmed. Issue is why the first branch were gatekeeping when the other branch confirmed that what they had asked for was completely unnecessary

• 
  X_eON (@X_eON) reported 49 seconds ago

  @AskNationwide Hello don't know if i'm being stupid or ? but i'm trying up online access and have a been sent a passnumber by post but there is nowhere to put it? there is no mobile or email attached to my account so can't proceed? what use is the point of passnumber by post?

• 
  SMV (@MissSmallVoice) reported 5 minutes ago

  @AskNationwide Thanks for your message. The web site was fine as it was - nice & compact & easy to use. Unless 100s of customers asked for the same changes, don't see why you make things worse.

• 
  Rachel Neighbour (@Rachey8807) reported 6 minutes ago

  @AskNationwide The banking app is down. All I’m getting is a white screen with the blue spinning circle. Any idea how long it will be down for? Thanks

• 
  lorna50 (@lornaparadise) reported 7 minutes ago

  @AskNationwide @Turbo_GSXR11 Even tho have told you countless times about our circumstances yet no help

• 
  Mark Wilson #NAFOfellas 🇬🇧 🇺🇦 (@MarkWil66911411) reported 12 minutes ago

  @AskNationwide Yes I got it in the end but unfortunately seem to be having the same problem again this evening

• 
  Hello Purgatory (@HelloPurgatory) reported 14 minutes ago

  Hey why can't I filter transactions from a specific payee on your online banking in the search function? Your banking upgrades are now a hindrance to my accounting PLEASE FIX THIS ASAP! @AskNationwide

• 
  Christopher Freeman (@cmdfreeman) reported 16 minutes ago

  @AskNationwide Would love to but your app is down. I’m in the midst of a switch and already regretting it. You’re not a serious bank.

• 
  steve WBA (@WbaSteve) reported 20 minutes ago

  @AskNationwide My debit card was cancelled (not by me) and ordered a new one this Monday My card still hasn’t arrived and now my apple pay isn’t working!! Where’s my debit card ?

• 
  Christopher Freeman (@cmdfreeman) reported 22 minutes ago

  @AskNationwide @Mollylou1988 Similar problem. Money transfer to another bank says it’s worked but over 90 minutes later hasn’t arrived. Something definitely wrong.