Nationwide status: access issues and outage reports

Problems in the last 24 hours in Cambridge, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cambridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Cambridge, England

Latest outage, problems and issue reports in Cambridge and nearby locations:

• 
  Andrew Harmsworth FRAS 😷 (@harmsy) reported 3 minutes ago from Cambridgeshire, England

  @RevdCharles @AskNationwide Good guess. No, I know what it is, and they do it every few years so that our end date doesn’t come early. Profits before principles. Or “computer error” as they call it!

• 
  Andrew Harmsworth FRAS 😷 (@harmsy) reported 34 minutes ago from Oakington and Westwick, England

  Interest rate has gone up on our @AskNationwide mortgage, so of course our monthly payment has gone *down* £74 per month. Interest rates should go UP more often please! I think their software has a bug…

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alyson Leitch (@Geordiesbird) reported 5 minutes ago

  @AskNationwide She is not on the internet ,as she is 80. This is the reason I had to help her, as I’ve always done when she needs a new cheque book. Today my time was wasted Brendon was very belligerent and would NOT listen to me!

• 
  Eda Gumush (@cicekeda73) reported 6 minutes ago

  @AskNationwide are your online services not working? Your status says normal but I’m having trouble transferring money into accounts from one account into another? Please help

• 
  bells (@AnnaMercer17901) reported 8 minutes ago

  @AskNationwide great bank put £80 in my account with your card machine and taken it off me not great as a your online help was shocking

• 
  Kellie (@xKellieLou) reported 9 minutes ago

  @AskNationwide So you can talk your way out of it, I don't think so. I am emailed a complaint - you don't know how much this has affected me as a customer.

• 
  Magic Cram Crock (@craig13mcc) reported 9 minutes ago

  @AskNationwide Evening guys, I've just had a "technical issue which wasn't my fault" message when trying to apply/open an account. Are you able to help me with this or point me to the correct team or number please. Cheers Craig

• 
  Tom Morgan (@twmorgan11) reported 16 minutes ago

  Some absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'

• 
  Josie Bishop (@Josiry71) reported 19 minutes ago

  @AskNationwide I don't know when I have had such rude disrespectful service trying to help my elderly friend as I have had from your support service

• 
  ian ross (@ianross48395988) reported 19 minutes ago

  @AskNationwide I am a director of a Landscaping company. After spending hours arranging a contract with a Nationwide customer whom I met at his home had lenghty discussions and agreed a contract he signed and asked to proceed. NATIONWIDE text him, called him witheld Payment! Said it was a SCAM!

• 
  Barry McCann (@Bazzinho9) reported 20 minutes ago

  wonder if there's some @AskNationwide employee who has stumbled through my account wondering wtf I'm at half the time

• 
  Garfies (@Garfies) reported 20 minutes ago

  @AskNationwide just to let you know the app update says you can close savings accounts within app …. You can’t… he redirects to website.. Regards Pete