Nationwide status: access issues and outage reports

Problems in the last 24 hours in Cambridge, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cambridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Cambridge, England

Latest outage, problems and issue reports in Cambridge and nearby locations:

• 
  Andrew Harmsworth FRAS 😷 (@harmsy) reported 5 minutes ago from Oakington and Westwick, England

  Interest rate has gone up on our @AskNationwide mortgage, so of course our monthly payment has gone *down* £74 per month. Interest rates should go UP more often please! I think their software has a bug…

• 
  Andrew Harmsworth FRAS 😷 (@harmsy) reported 44 minutes ago from Cambridgeshire, England

  @RevdCharles @AskNationwide Good guess. No, I know what it is, and they do it every few years so that our end date doesn’t come early. Profits before principles. Or “computer error” as they call it!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary Fox (@garygfox) reported 2 minutes ago

  @AskNationwide There is a problem with the new look internet banking - unable to download statements using Firefox. When switch back to original view then can download statements. It works ok in Chrome

• 
  cni (@Claire11152715) reported 2 minutes ago

  @AskNationwide @wooshy90 It’s down look at all the reports !

• 
  Sophie (@SophieMHorton) reported 3 minutes ago

  @AskNationwide I keep getting a 'something went wrong' screen when trying to do a 'pay by bank' transfer. Your service status page says all is working normally. I've already reached out via chat and was told there are issues, so why doesn't it say this on the status page?

• 
  Julie (@JulieMelvinator) reported 6 minutes ago

  @AskNationwide And now for the record DIXITA has said there’s no problem with the payment to HMRC. I still want to know WHY my payment card was blocked. I’ve had to get on to HMRC and stupidly the ARTI (?) chat!!

• 
  Jonathan Leigh (@LeighJonathan) reported 8 minutes ago

  @AskNationwide Nationwide say the website changes are in response to customer feedback. I'm a customer and I was not asked! The new online account format is appalling: the transaction type, description, and reference are not visible at a glance. Please leave the old format as an option.

• 
  The World (@theworld1806) reported 8 minutes ago

  @AskNationwide Any plans to update the Oldham branch? Currently it resembles a run down stock cupboard from an office in the 90s

• 
  Fedrick Leborn (@CC_Chevigny) reported 10 minutes ago

  @EdwardsSal3509 @TakeFive @AskNationwide Contact us for help

• 
  Just being myself (@Suzanne11649685) reported 14 minutes ago

  @AskNationwide hi just wondered if you have had any reports of problems with NFC payments. Ive used on android for years and last week stopped working eventually after 5 days of trying things got it working again and after 2 days now no longer working again?

• 
  Ron Winn (@RonsRant) reported 15 minutes ago

  @AskNationwide A simple question [no personal details] AskNationwide & I have. You want AI to help me. Is it capable? The answer is Yes or No. A techical question which AI is unlikely to be capable of answering.

• 
  Susan Jarvis (@AttonSusan) reported 21 minutes ago

  @AskNationwide Is this a continuation of the technical issues being experienced all over the long Easter weekend? I have several accounts with Nationwide and have never been cancelled due to "the results of [your] final checks"! (Whatever they are...)