Nationwide status: access issues and outage reports

Problems in the last 24 hours in Cambridge, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cambridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Cambridge, England

Latest outage, problems and issue reports in Cambridge and nearby locations:

• 
  Andrew Harmsworth FRAS 😷 (@harmsy) reported 22 minutes ago from Oakington and Westwick, England

  Interest rate has gone up on our @AskNationwide mortgage, so of course our monthly payment has gone *down* £74 per month. Interest rates should go UP more often please! I think their software has a bug…

• 
  Andrew Harmsworth FRAS 😷 (@harmsy) reported 26 minutes ago from Cambridgeshire, England

  @RevdCharles @AskNationwide Good guess. No, I know what it is, and they do it every few years so that our end date doesn’t come early. Profits before principles. Or “computer error” as they call it!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  OL (@LerryOwen) reported 30 seconds ago

  Hey @AskNationwide very disappointing you can’t open a ISA with yourselves online unless you’re an existing customer. Also very poor not to be able to transfer an existing isa in along with allowing this years allowance.

• 
  Gary Fox (@garygfox) reported 3 minutes ago

  @AskNationwide There is a problem with the new look internet banking - unable to download statements using Firefox. When switch back to original view then can download statements. It works ok in Chrome

• 
  Jonathan Leigh (@LeighJonathan) reported 3 minutes ago

  @AskNationwide Nationwide say the website changes are in response to customer feedback. I'm a customer and I was not asked! The new online account format is appalling: the transaction type, description, and reference are not visible at a glance. Please leave the old format as an option.

• 
  Beelin (@beelinbaxter) reported 5 minutes ago

  @AskNationwide Hi Emm, the managing cards/contactless feature isn't working on the app. Is there another way to do it?

• 
  Robstar 🚀 (@roballport) reported 7 minutes ago

  @AskNationwide Your mobile app is great, your in branch customer service is spectacular. Your internet banking site however is awful, looking like it's from the early 2000's. Logging on to internet banking feels like I'm dealing with a different company🫤

• 
  Phi (@PhiMorsou) reported 12 minutes ago

  @AskNationwide hi Nationwide, why can't I transfer money from my account to revolut? It is saying there is an issue at your end

• 
  Sarcastic Fringehead (@Pragjag) reported 12 minutes ago

  Is @AskNationwide having a bit of a nightmare? Last night I couldn’t make an online banking payment (it went through OK this morning) and now a ticketing site can’t contact them.

• 
  Diana Kimpton (@dianakimpton) reported 13 minutes ago

  @AskNationwide I’ve already spent an hour on chat trying to log a complaint. Tortuously slow and very frustrating.

• 
  Vivian Brickell (@TheOldDear) reported 17 minutes ago

  @AskNationwide My state pension has not been paid in. I can’t take it up with the DWP until you confirm it’s not a nationwide problem. I can’t get to find out if it is. Sadiq blew me off with a ‘will be credited’ but no idea when - no one available to talk

• 
  krupal (@krupalb) reported 18 minutes ago

  Very concerned by @AskNationwide handling of my account. Very disappointed with Nationwide. A payment was blocked, no clear reason was given, and my online access was restricted. Because my phone is also locked due to a work-profile issue, I’m left unable to access my banking...