Nationwide

Is Nationwide down in Caerphilly, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 01/01/2026 14:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Catheri02068701 Catherine O'Donnell (@Catheri02068701) reported

    @AskNationwide Sorry Rory but I have been bounced into DMs repeatedly with no result , have rung every week for 6 weeks with no result..we cannot speak to anyone who can help - where is reciprocal respect and kindness

  • shewasmyfriend Tara (@shewasmyfriend) reported

    @JonezinWidJonez @HSBC_UK Oh I'm closing my account and switching to @AskNationwide. Their customer service seems much better.

  • stefspag82 Stef Spagnoli (@stefspag82) reported

    @AskNationwide trying to open a new joint account. After soft credit check I click to go through to apply and it says there is a problem. Tried a number of times and with different browsers. Is there an issue with the system?

  • LukeDav67810862 Luke Davies (@LukeDav67810862) reported

    @AskNationwide Ah don’t worry about it I’ve fixed the issue for bow by re downloading but I think my card could still br frozen since I moved house

  • CT87_ Krypto ®️ (@CT87_) reported

    @AskNationwide I can't get a personal loan or an overdraft because I have poor credit. What other help can I get? Thank you

  • laracitaa Fay (@laracitaa) reported

    @AskNationwide Hi, Im verifying a customers bank details. The customer states that they cannot print a statement for their flex account fully showing, name and address, sort code/account number and date. The statement only shows bank details without name. Is this true?

  • nottashafierce N (@nottashafierce) reported

    @AskNationwide Can't log into my home insurance online, your system is down when will it be fixed

  • A_R_Music Adam Roberts (@A_R_Music) reported

    @AskNationwide Is it possible to block someone in the nationwide app so they can’t send you payments anymore?

  • william98024502 k .belcher politics and economics o.b.e. (@william98024502) reported

    @tonybrett @AskNationwide My sister who will not be named is with nationwide has popped up and borrowed some money untill she can get cash from the said building society so yes they have a problem . I belive it will be fixed . Brings to mind thames water with there water pipe s

  • S_eastwood Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.