Is Nationwide down in Caerphilly, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (36%)
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Login (27%)
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Website (25%)
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Transactions (9%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
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Nationwide Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Graham
(@GrahamBH20) reported
@AskNationwide sorry, can you actually tell us exactly what has happened because this has been all day and causing a lot of problems for a lot of people. What has caused this and why is there no time frame?
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Gayle Fellows Photography
(@GayleFellows) reported
@AskNationwide Why hadn't an email been sent to warn customers as soon as you were aware of this problem? My 14year old son is now stuck in a city centre with no money. Really, really bad service.
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DJ MickyT™ 🤘🤘
(@DJ_MICKYT) reported
@AskNationwide do you have any update on the payments system? Assuming you are rejecting all inbound payments, therefore saving weeks on hand picking the successful and unsuccessful payments? Referring to the #RBS issue back in 2012 customers waited 4 weeks to access their funds
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Carey
(@Liverbirduk) reported
@AskNationwide Shame you can’t sort your payment issues as I can not access my money
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🌹🖤Kelle🖤🌹
(@xxkells1978xx) reported
@AskNationwide when’s everything going to be working again payments have been down all day and I love sent money and waiting to receive??
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Lynsey*Morris
(@LynseyMMorris) reported
@AskNationwide shocking service! Never known a bank to take this long to resolve issues! Somethings not right sick of seeing scripted, automated responses which mean nothing several hours later someone needs to start telling the truth!!
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Rachael Dawson
(@Rachael_Sarah89) reported
@AskNationwide Your customers need to know when this delayed payment will be resolved, it is utterly unacceptable. We have £900 floating in the air somewhere, and it has been since 11am this morning. This is deeply concerning and your lack of information is adding to the problem. Very very poor
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Kym
(@foreverkym) reported
@AskNationwide when will the issues regarding transfers in and out of accounts be fixed and how will this affect pay coming in to the account?
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Melanie Bradley
(@MelBradley79) reported
@AskNationwide I wouldn’t bother trying to get help….30 mins on hold still no answer…..very stressed and anxious
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Ian Barwell #FBPE FBPR #JOHNSONOUTNOW
(@IanBarwell1) reported
@AskNationwide . When are you going to have your payments system working? Why aren't you updating your customers and what compensation will you be offering?