Nationwide

Is Nationwide down in Caerphilly, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 03/12/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Login (27%)

    Login (27%)

  3. Website (25%)

    Website (25%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • _LimbalRings 🌸Rebecca🌸 (@_LimbalRings) reported

    @AskNationwide Let us hope so because if my bank pays someone now in the next few working days and I go over my overdraft then you will be responsible for paying my additional bank charges. Not myself.

  • Karen_J4 KarenJ (@Karen_J4) reported

    @AskNationwide Thanks for your reply. It would be great if @AskNationwide could consider customers who don’t have access to the internet.

  • _LimbalRings 🌸Rebecca🌸 (@_LimbalRings) reported

    @AskNationwide He rang yesterday and the woman couldn't help him because he didn't know when he opened his account because it was forever ago. He was told to ring back and get someone else who would ask different questions the next time. It's pretty poor. He rang back and they said a week!

  • _misskayface 𝓚𝓪𝔂𝓵𝓮𝓲𝓰𝓱 (@_misskayface) reported

    @AskNationwide hello! I need to access bank statements from September 2021 - January 2022. My account closed approx January 2022 - will I be able to do this? Thanks

  • kirst_j_edwards Kirstie Edwards (@kirst_j_edwards) reported

    @AskNationwide This has taken us to the same phone line. We need help to get home to the uk. Please advise. We need to speak to somebody in the UK who can help and who answers the phone.

  • jessica16_x Jessica Buck (@jessica16_x) reported

    @AskNationwide Ok thank you I’ll try call tomorrow, been a loyal customer for 25+ years so was just disappointed to have been charged way more interest than expected considering I’ve never not paid off my credit card in full before!

  • sophz1985 Sophie Teff (@sophz1985) reported

    @AskNationwide I made a transfer between my own accounts this morning. The money left my savings but has yet to reach my current account. Is there a technical problem? I did it through the app!

  • edwardodc Eggwood (@edwardodc) reported

    @AskNationwide That’s the number I’ve kept having to call and had all the problems with with of getting cut off etc. I’ve so far wasted close to an hour and half of my day on the phone.

  • edwardodc Eggwood (@edwardodc) reported

    @AskNationwide six attempts to get through. Twice I’ve been cut off, twice it’s been silence and once I got put through to the wrong department. All this because your website is broken. Been with nationwide since I was a kid but really thinking of leaving

  • kirst_j_edwards Kirstie Edwards (@kirst_j_edwards) reported

    @AskNationwide On hold endlessly. We eventually spoke to somebody yesterday but no resolution and a promise to get back to us. We have to be out of our accommodation, we have no vehicle or hire car, no way of getting to one,no news of where our vehicle is,no way of getting home,no help, (cont)