Is Nationwide down in Caerphilly, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Login (31%)
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Mobile App (29%)
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Website (25%)
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Transactions (9%)
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Transfer (3%)
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Withdrawals (2%)
Community Discussion
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Nationwide Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Nigel Malone
(@Northeastred) reported
Trying to speak to an advisor about a settlement figure on a loan, but the automated filter system is a complete moron @AskNationwide . Website says lines open till 8 on the website and just get cut off with the robot saying the lines are closed...🙄
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Linz
(@Linzellen83) reported
@AskNationwide Last time I DM’d you couldn’t help and it was down to the bereavement team. I was given a link to raise a complaint which takes 5 working days. It’s taken 4 weeks to close an account because the branch didn’t scan in all the form!
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Liz Wilks
(@Liz_70) reported
@AskNationwide Hi is there an issue with the app? Not had any pending transactions showing for a few days despite transactions going out next day. How can I resolve this please?
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Kati
(@Kati_Kat867) reported
@AskNationwide sent chaps payment before 3pm cut off time yesterday. Money is still sitting in my bank! Really dont want to use the chaps service anymore can I cancel it? Also speaking to someone on the phone seems impossible when I complete on my house I am switching from you!
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Raymond Lee
(@rayleee) reported
@AskNationwide Hi. So far, been waiting to speak to a customer service person to repay a loan for 15 minutes, Is there any other way I can do this rather than keep on hold (this is 2nd time of trying, last hold was 28 mins and I gave up)
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Mark
(@MARKAFN) reported
@AskNationwide Can you tell me Why my instant access isa is only showing a return of 0.16 interest rate where as the bank of England base rate is over 1.5 percent
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James McKelvie
(@JamesMcKelvie12) reported
@AskNationwide I paid off a mortgage with TMW, and received a letter asking me to call to finalise the legal process. It is impossible to get a reply. This afternoon, the number was not taking calls. This is unacceptable.
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Oliver
(@oliver_b3) reported
@AskNationwide my family is getting errors on online banking and the app, it says we’re currently experiencing a technical problem. Service availability shows everything ok?
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Holsten Wolstencroft
(@heathenstanley) reported
You gotta love @AskNationwide Banked with them for 30+ years, turned me down for a 98% deposit mortgage because I'm disabled, froze my bank card three times while I'm trying to buy things for my house and then take 20mins to answer a phone each time you try and sort it out
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DonnaPMcCullough
(@p_cullough) reported
@AskNationwide Please help with my nationwide visa dispute. I just get an automated message from visa having filled in a dispute form. A promise someone will get back to me but you don’t! Dispute over a bag I never received from @wardow