Nationwide

Is Nationwide down in Caerphilly, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 02/16/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (29%)

    Website (29%)

  2. Login (29%)

    Login (29%)

  3. Mobile App (28%)

    Mobile App (28%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • memivalley Memivalley (@memivalley) reported

    @AskNationwide Payments not being deducted from balance or showing as pending. Is there an issue we should know about? #nationwide

  • __TC___ T (@__TC___) reported

    @AskNationwide is your site down AGAIN?. Balance isnt uodating despite payments in & out earlier and now i can't make some payments online. Is disgraceful.

  • nicwil75 nicola w (@nicwil75) reported

    @AskNationwide are you having slow payments again? Standing order made first thing to me still Not arrived.

  • CulmerJonny Jonny Culmer (@CulmerJonny) reported

    @AskNationwide @staciiee_x Ah thought so,i've had same problem

  • _henchzagzarou A (@_henchzagzarou) reported

    @AskNationwide hello is online banking not working?

  • IanBroughall IanBroughall 🇺🇦 SlavaUkraini (@IanBroughall) reported

    @AskNationwide Hello I have tried phoning, but nobody is answering CAN YOU PLEASE HELP...? Thank You

  • NicolaDuddy3 Derry Girl 🔴⚪ (@NicolaDuddy3) reported

    @AskNationwide Yeah, my banking app isn't showing anything since this morning. Is there an issue?

  • __TC___ T (@__TC___) reported

    @AskNationwide Not authorising payments isn't helpful when i need to use my app to put electric & gas on. Any clue when it will be fixed? I have mobility issues d a disabled son, so i need access asap ( as im sure most of us do) these constant problems are getting beyond a joke

  • xsammiloux1 Sammi (@xsammiloux1) reported

    @YANGXAR @AskNationwide iv got the same problem. I can use my card but can not make payments to my card or account today.

  • LeighCochrane1 L McG (@LeighCochrane1) reported

    @AskNationwide is there a problem trying to make payments online? We are getting a message saying the bank is offline on the card network when trying to transfer to Revolut