Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, mobile app and website.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Caerphilly, including 0 direct reports.
- The most common problems reported in this area mention Login.
- Login (100%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 30: Problems at Nationwide
Nationwide is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Caerphilly, Wales
The most recent Nationwide outage reports came from the following cities: Newport, Caerphilly, and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Login | 27 days ago |
|
Caerphilly
|
Login | 1 month ago |
|
Cardiff
|
Website | 1 month ago |
|
Blackwood
|
Login | 3 months ago |
|
Cardiff
|
Login | 1 year ago |
|
Cardiff
|
Website | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Ahmd othman πΈπ© π¬π§ (@AhmdOsmanx) reported from Newport, Wales@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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Scott Poole (@ScottAPoole) reported from Cardiff, Wales@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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paul stevens (@paultimstevens) reported from Cardiff, Wales@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I canβt find the code can you help please
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Shane Andrews MBE (@gingio) reported from Cardiff, Wales@AskNationwide how long is the delayed payment issue likely to go on for? Iβve transferred money this morning and itβs still not arrived in to the account.
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LJ Banbury πΊπ¦β½οΈππ΄ββοΈπΆππβοΈ (@banners63) reported from Cardiff, Wales@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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Benjamin Hartrey (@benj8min) reported from Cardiff, WalesI've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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π Angry Goblin Ω (@angry_goblin) reported@AskNationwide Thanks, I phoned Credit Card Services and they were able to help. π
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johnny (@johnny_0789) reported@AskNationwide your service is ridiculous. Called twice and agent called Chelsea dropped the call on me and was rude
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Mary (@maryphillips22) reported@AskNationwide It is still happening, I canβt log in
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Helairmike (@helairmike) reported@AskNationwide complete disconnect between Nationwide travel insurance and their provider Aviva . It used to be simple but now itβs Aviva itβs impossible. Absolute nightmare trying to get hold of travel insurance documents and having paid Β£120 + premium
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Danny Pound (@dannypound88) reported@AskNationwide I have experienced potentially suspicious activity on my account and cannot log in on your site to query this?
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Johnboy Scott π΄σ §σ ’σ ³σ £σ ΄σ Ώπ΄σ §σ ’σ ³σ £σ ΄σ Ώ (@Johnboy014) reported@AskNationwide SHOCKING customer service π‘π‘π‘π‘π‘π‘
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Peter Fowler (@PeterGRFowler) reported@26Left @AskNationwide 1/2 James, commiserations of he result - I guess it wasn't a surprise. Looking at last year's AGM votes, it truck me that less than 10% of members voted and most of these went with the block vote. Combining votes for, against and withheld, the highest a candidate obtained was
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pecunious (@Pecunious365) reported@AskNationwide why oh why oh why can we still not pay in cheques on the Nationwide Banking App. Itβs literally a basic feature of banking. @MartinSLewis you really need to help the consumer with this one - it effects 24 million people!
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Marbles (@MarblesRadio) reported@AskNationwide I have found an unsigned Debit Card on the pavement - Not sure what you'd like me to do with it - can't find a way to speak to a real person on your website - AI only interested if an existing customer
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Donnachadh McCarthy (@DonnachadhMc) reportedBugger. Here we go again. Why are even @AskNationwide screwing their existing home insurance customers? Just got told I have a FORTY % increase in my premium for next year!! The @CooperativeBank did the same to me when I was a long time customer.