Nationwide

Is Nationwide down in Caerphilly, Wales?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 12/28/2025 11:10

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • shirleyjones999 shirley jones (@shirleyjones999) reported

    @mgslucas @AskNationwide Having similar problems. Sick of Nationwide. No one gets back to you & can't get thru on phone, then when you do all they can do is email switch team who don't get back to you. Phoned & automated service says they're not taking calls & immediately cuts you off. Shocking service.

  • simonlush Si Lush (@simonlush) reported

    @AskNationwide as you are removing paym functionality next year will you be replacing it with a user friendly way to pay someone new? Maybe removing the card reader requirement for regular transfers like most other banks not working in 1995?

  • reasue10 Sue Rea (@reasue10) reported from Llandeilo, Wales

    @AskNationwide logged onto my banking app and all my accounts have disappeared help please

  • Cretophile Tim T (@Cretophile) reported

    @AskNationwide 1/2 I challenge the ‘here to help’ for the second time in a few months, a limited term account is closing. The do nothing simple option is for any savings to end up in a 0.5% account, not the best, maybe on of the 2 or 3%. It seems nigh on impossible to do online and in advance.

  • TradeUnionFairy Natalie Chadwick (@TradeUnionFairy) reported from Borough of Torbay, England

    @AskNationwide are there any current issues with authorisation online?

  • Cretophile Tim T (@Cretophile) reported

    @AskNationwide 2/2. Going to a branch was a waste of time. Promised action just never took place. You can’t even make a complaint online they set up the website to stop the complaint you really want to make. Time again to look for another bank-but they all seem crap and full ofbs

  • Lancsamb Graham Curry (@Lancsamb) reported

    @AskNationwide worst customer service , don’t even bother to deal with complaints!

  • mbumpsmarsh Sarah Marsh (@mbumpsmarsh) reported

    @AskNationwide should be ashamed of themselves. @guardianmoney please help.

  • simonlush Si Lush (@simonlush) reported

    @AskNationwide as you are removing paym functionality next year will you be replacing it with a user friendly way to pay someone new? Maybe removing the card reader requirement for regular transfers like most other banks not working in 1995?

  • nantlais_mostyn Roger Stone BEM (@nantlais_mostyn) reported

    @AskNationwide having failed to get through to your call centre I now have to drive 30 miles to reach a branch. Very poor customer service. I’ve been a customer of yours for 35 years. Not good enough.