Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, website and mobile app.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Caerphilly, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Nationwide
Nationwide is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Caerphilly, Wales
The most recent Nationwide outage reports came from the following cities: Newport, Caerphilly, and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Login | 1 month ago |
|
Caerphilly
|
Login | 2 months ago |
|
Cardiff
|
Website | 2 months ago |
|
Blackwood
|
Login | 3 months ago |
|
Cardiff
|
Login | 1 year ago |
|
Cardiff
|
Website | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Ahmd othman πΈπ© π¬π§ (@AhmdOsmanx) reported from Newport, Wales@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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Scott Poole (@ScottAPoole) reported from Cardiff, Wales@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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LJ Banbury πΊπ¦β½οΈππ΄ββοΈπΆππβοΈ (@banners63) reported from Cardiff, Wales@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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Benjamin Hartrey (@benj8min) reported from Cardiff, WalesI've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
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Shane Andrews MBE (@gingio) reported from Cardiff, Wales@AskNationwide how long is the delayed payment issue likely to go on for? Iβve transferred money this morning and itβs still not arrived in to the account.
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paul stevens (@paultimstevens) reported from Cardiff, Wales@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I canβt find the code can you help please
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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RoslynByfield (@RoslynByfield) reportedThe Bottom Line talking about changes to business over 20 years and now focusing on boards: now more women but some way to go. @AskNationwide has just prevented a customer from getting onto their board. #wato #bbcpm
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Jasmin Keppie (@JasminKeppie) reportedBeen loyal customer to @AskNationwide for 16 years but having two current accounts with them every year and because I canβt afford to save not getting the Β£100 bonus totally has put me off banking with them now.
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SMV (@MissSmallVoice) reported@AskNationwide Thanks for your message. The web site was fine as it was - nice & compact & easy to use. Unless 100s of customers asked for the same changes, don't see why you make things worse.
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Christopher Freeman (@cmdfreeman) reported@AskNationwide Now the banking app is down. You need to come clean with people. This is totally unacceptable.
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ESC Matt UK π¬π§ (@ESCMattUK) reported@AskNationwide Iβve been trying to move my money from my current account to my savings account for several days but the app keeps refusing to allow me to do it. Please help
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Johnboy Scott π΄σ §σ ’σ ³σ £σ ΄σ Ώπ΄σ §σ ’σ ³σ £σ ΄σ Ώ (@Johnboy014) reported@AskNationwide Thank you for the Β£100. A loyal customer π Oops,not a loyal customer. At least the Ceo has a good bunch of π·π·π· π€πππ‘
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Rep74NL (@JohnnyRep74) reported@AskNationwide I recently transferred over to Nationwide . Have had nothing but problems with paying ours since . Have called hekpdesk numerous times to be fobbed off with excuse after excuse usually after waiting 30 minutes in a queue . Wish I had not bothered transferring
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smiggs741 (@smiggyfox) reportedHave you got issues with why standings orders are not showing in app @AskNationwide
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ππππ (@Elle2London) reportedI bank with them and in the 9 years Iβve been with them Iβve never received one kobo from them. @AskNationwide youβve broken our bond ππ
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Gooner Kev (@KevKumbaya) reported@AskNationwide hey guys. Great idea to start asking me to use a card reader to send money π is it not enough that Iβve used a login, pin, password, faceID?!?? No I need a ******* card reader to send my nan Β£25. Is it 2001 again?! What a ******* joke