Nationwide

Is Nationwide down in Caerphilly, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 01/28/2026 21:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Login (29%)

    Login (29%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • mariannet91 Marianne (@mariannet91) reported

    @AskNationwide I am having trouble getting hold of your solicitors Enact to get an update on my remortgage application. Can you help? I have tried calling them/emailing and no response

  • hollyditum holly🔮🤍 (@hollyditum) reported

    @AskNationwide i am utterly disappointed with your service, i have a trust fund that im not being allowed access to even though you have seen my ID. disgusting behaviour and i expect more.

  • thayvillas thayvillas (@thayvillas) reported

    @AskNationwide Second card that comes with a damaged chip that does not work leaving me with contactless issues. Need to keep on calling a bank that does not provide a free of charge calling number and just spent 7 pounds to make a call. Very disappointed at this bank.

  • Richard67742499 Richard Johnson (@Richard67742499) reported

    @AskNationwide Truly awful service from nationwide credit card . Lost 300 pound due to Holiday to USA not going ahead,Booked for 3/11 but USA airspace didn't open till 8/11. BA only supply a voucher and won't respond to ANY Comms . I need to prove holiday didn't go ahead not BA

  • James30181388 James (@James30181388) reported

    @AskNationwide so over a week ago now, I had an issue that is still happening I assume. I was told the matter was escalated and I will have someone call within 5 working days. That was last Saturday so those 5 days are up. Why can’t you muster the ability up to fix ****

  • spanielmummy Mrs C. (@spanielmummy) reported

    @AskNationwide @ellie_m_s1 I would never ask for advice from Nationwide if I had a problem. I just don't understand why queries are out there for the publuc read, it's ridiculous.

  • Chris_cardiss05 Christopher (@Chris_cardiss05) reported

    @AskNationwide My account has all of a sudden gone off the app and when I try to log into internet banking it says: "sorry we are having technical issues right now" this is on december 11th at 8:40am in the uk

  • chumbawumba_uk Paul Smyth #BLM #TransRightsAreHumanRights (@chumbawumba_uk) reported

    @AskNationwide Funny that. My colleague who got his refund the following day used a Visa card. I'm not asking for your help. I'm exposing you so that other people don't make the mistake of banking with you

  • Rincethis RinceThis (@Rincethis) reported

    @AskNationwide I've had the account for 10 working days and I still can't see it via the app.

  • fatbloke_al Fatbloke Al 💙 (@fatbloke_al) reported

    @AskNationwide morning. I'm having trouble connecting to the app (android) this morning. Are you aware of any issues regarding this?