Is Nationwide down in Caerphilly, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (35%)
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Website (28%)
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Login (15%)
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Transactions (14%)
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Transfer (6%)
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Withdrawals (1%)
Community Discussion
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Nationwide Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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abby🏴
(@F33LSLIKEFUN) reported
@AskNationwide fix your mobile banking app and get rid of card readers
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Terence Eden
(@edent) reported
@AskNationwide not sure I understand. It's the mobile payment service. I want to sign up on my mobile. Is that possible?
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Warren Messenger
(@wdmessenger) reported
@AskNationwide who would I speak to about a potential property security issue in the head office?
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Mike B
(@Digi_Dogsbody) reported
Congratulations to @AskNationwide who decided to lock me out of my account on a day when their customer service is closed so I can't even get hold of anyone to find out why or rectify the situation. That's ok, I didn't need those groceries anyway 🤷
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Sriram
(@Sreeraamar) reported
@AskNationwide why are your telephone 0345 730 2011 lines closed despite your website stating they are opened until 5pm? #mortgage #customerservice
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Eija Luhtala-Brant
(@EijaBrant) reported
@AskNationwide Awful customer experience today, and not the first time. Have been a customer for 30+ years, so sad to see you lose the real competitive difference you had: great service. What happened to PRIDE?
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Sam Jolly 💙
(@SaharaNutter) reported
@AskNationwide How would I have locked my pass no.? I was entering it correctly every time & it didn't tell me it was locked, only that *if* I entered it incorrectly again I'd have to wait 30mins before trying again. Desktop log in worked (card reader) but got screen saying I need to set up?
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Susan Nicholas
(@SusanNicholas19) reported
@AskNationwide umm not happy with your service ..my daughter set up a savings account for granddaughter online..took docs in now can't find it
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Ronald
(@ronaldvonbraun) reported
@AskNationwide That link takes you to a page that looks idential to your login page (but will, I'm 99% sure) be some kind of phishing scam.
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🙏
(@markhgn) reported
@AskNationwide can you fix your app so when you 'pay or move' money to someone you've paid before you can edit the details section, e.g. with a new invoice number, without having to add them all over again