Nationwide

Is Nationwide down in Caerphilly, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 05/09/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Transactions (29%)

    Transactions (29%)

  3. Website (14%)

    Website (14%)

  4. Login (10%)

    Login (10%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Caerphilly, Wales

The most recent Nationwide outage reports came from the following cities: Cardiff and Pontypool.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Website
United KingdomPontypool Mobile App
United KingdomBargoed Login
United KingdomNewport Transactions
United KingdomNewport Mobile App
United KingdomNewport Transactions

Community Discussion

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Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • SillarsAnthony Anthony Sillars (@SillarsAnthony) reported

    Working Day 28 and still waiting! This is scandalous. Woeful customer service #badcustomerservice by #themortgageworks and @AskNationwide Actually woeful not strong enough. Abhorrent, diabolical, incompetent and abysmal. Can anyone add other words to describe this rubbish service

  • bearhuntbooks Michelle at Bear Hunt Books and toys (@bearhuntbooks) reported

    @MorganBroadcast How awful, what terrible responses. On another note, check out @AskNationwide they are super careful, we have had to approve purchases many times that we have made.

  • seccombe_diane Diane Seccombe (@seccombe_diane) reported

    @AskNationwide Apparently the staff had a problem with the system!

  • MrsM_SENTA_EY Anna Mathieson (@MrsM_SENTA_EY) reported

    @JustEatUK Really as I just got this text and I’m so angry I’m not ordering off your site or papa johns ever again. I’ll be contacting my bank and visa as well @AskNationwide @Visa this is awful

  • lillybet2021 Lilybet (@lillybet2021) reported

    @AskNationwide please help. Someone has my phone number attached to their account and I'm receiving constant verification texts from you that I cant stop or report. Please help!!!

  • 9122john John Paul Jones (@9122john) reported

    @AskNationwide Okay worryingly though they’re switching everything over from another bank today, I would have liked to see it was all set correctly, would have chosen a different date had I known. Thanks for your help.

  • GGemth Gigawhore (@GGemth) reported

    @AskNationwide why do I have to carry round a stupid card reader and why do I have to have 47 different passnumberd for each banking service like what when I can be bothered and can afford to I'm switching banks

  • trevorfox Trevor Fox (@trevorfox) reported

    @AskNationwide I’ve had a pending payment on my account for over 7 days!!! The payment has already come out of my account but the pending payment remains, please help!!

  • Lozle89 Lauren (@Lozle89) reported

    @AskNationwide be nice to be told I’m getting a new card….old one isn’t working (due to exp 25), new one yet to arrive. Had to find out for myself but looking on the app 🙈🙃

  • paulste70849339 paul stephens (@paulste70849339) reported

    @AskNationwide Hi Lucy, what I mean is why don't you also promote the number 159 as well as your own number. Please if you don't believe me dial 159 from your own phone and see if your own private bank or building society is part of this service.