Nationwide

Is Nationwide down in Caerphilly, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 12/05/2025 22:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (22%)

    Website (22%)

  3. Login (20%)

    Login (20%)

  4. Transactions (12%)

    Transactions (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • jssibley James Sibley (@jssibley) reported

    @AskNationwide @BettyLhaschnoo Sarah. We can DM you the address of the property directly and you can then call the buyers TODAY and expediate this TODAY. They have been told this appalling delay is down to people working from home due to Covid:19. Diabolical excuse for lazy customer service.

  • Wee_Sammy_xoxo Samantha (@Wee_Sammy_xoxo) reported

    @AskNationwide Anybody working in customer service today? Been on hold 2 separate times for a long time this morning.

  • CheskaBB Francesca (@CheskaBB) reported

    @AskNationwide hey guys, feedback on the app. Would be really helpful to directly access statements rather than having to log in online 👍🏼

  • chris_marsh_AV Chris (@chris_marsh_AV) reported

    @AskNationwide Yes and going through the various filters and security. I was cut off at 5pm, then repeated the call to receive the automated message to call back during hours Mon-Fri 9-5. Have you got a direct number for CHAPS related problems? Because im getting nowhere with that one.

  • brawley_anne Anne Brawley🇮🇪 (@brawley_anne) reported

    @bobthemod @AskNationwide I am having the same problem.

  • BoyeeeChem ChemBoyeee (@BoyeeeChem) reported

    @AskNationwide I belive your app is broken and I can't access my bank will there be a patch to fix this?

  • Truthhasahabit Carolina Free (@Truthhasahabit) reported

    @AskNationwide Problems this evening with accessing the Nationwide App on my phone. It won't start up at all Is there a known issue ?

  • traceylou72 Tracey Howe (@traceylou72) reported

    @AskNationwide is there a problem with on line ap as it won't open at all

  • sonofamitch48 Mitch🏴󠁧󠁢󠁥󠁮󠁧󠁿🇨🇾 (@sonofamitch48) reported

    @AskNationwide Yep, I've tried the app while connected to my home WiFi and through my phone data but still can't connect. Never usually have any issues

  • chris_marsh_AV Chris (@chris_marsh_AV) reported

    @AskNationwide I know because they cut me off at 5PM, mid phone call. I selected a different route on the number above and eventually got through. They don’t have access to CHAPS payment apparently, so it was a waste of time. Looks like I’ll be chasing again tomorrow, great!!