Nationwide

Is Nationwide down in Caerphilly, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 01/23/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (28%)

    Website (28%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • sp_stratford Stephen Stratford (@sp_stratford) reported

    @AskNationwide If anyone is unhappy with Nationwide, then use the bank switch service to move your current account to another bank! Guaranteed done within 7 working days.

  • 90srosita nia (@90srosita) reported

    @AskNationwide PLEASE HURRY UP AND FIX THE PROBLEM JESUS

  • Daniell75458142 Danii diskko (@Daniell75458142) reported

    @AskNationwide That's great, but since it's the exact same problem you've "investigated" several times now, how does it keep happening, and what are you going to do about all of us who've not been able to make urgent payments/transfers?!

  • imxxxooooo Imogen Douglas (@imxxxooooo) reported

    @AskNationwide Good afternoon, When will this issue be fixed? I currently have Covid and I am self isolating. Waiting for my wages so I can pay bills and get online food delivery. This is appalling and a huge inconvenience. I have never experienced such thing in my life. 💔

  • jameseonline 🤔J🤷 (@jameseonline) reported

    @AskNationwide Nothing is working normally, balances not right, money isnt going in or out, today is supposed to be when banking is back to normal, I want to transfer to my new regular saver too, cant do that if money isnt showing up in my account, my money gets paid into NW, you main account

  • MoodyRocket1 MoodyRocket (@MoodyRocket1) reported

    @AskNationwide Your outgoing fast payments are also extremely slow! These problems are becoming far to common with you guys.

  • jtfrench1969 JT French #88 (@jtfrench1969) reported

    @AskNationwide well that's 2 customers current and savings accounts plus a business account you've now lost! 3 payment issues in 10 days have destroyed my business cash flow and I'm now scrabbling around trying to borrow funds so I can buy materials!!! 🤬👎

  • Ekadzirange Elishama Kadzirange (@Ekadzirange) reported

    @AskNationwide 100% this needs investigating by the @financialombuds this is the fourth time in just over a few weeks. Causing huge problems for people in everyday banking. Unacceptable and stinks of a larger problem at work here..:.🧐

  • TheRavensHerald Craig (@TheRavensHerald) reported

    See #nationwide are having electronic payment issues again. Who would have thought that people would send payments the first working day in the year after a shut down for bank holiday. Not causing me issues but some contrition and token compensation would be nice @asknationwide

  • NickDTRT Nick (@NickDTRT) reported

    @AskNationwide can I please get an update on The outage??? I have no wages, I can’t buy food I can’t pay my rent and other bills. This is the 3rd time in recent weeks.