Nationwide

Is Nationwide down in Caerphilly, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 12/13/2025 10:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (24%)

    Website (24%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • TinkyPitstop Tinky Pitstop™ (@TinkyPitstop) reported

    @AskNationwide hi is there a problem with your app at the moment? I’ve been trying to get on it all afternoon but no luck.

  • elderpegasus Neil Young (@elderpegasus) reported

    . @AskNationwide - the mortgage borrowing calculator on your website is broken - the additional borrowing amount has an arbitrary hard cap that gives you an unhelpful "This doesn't look right" with no explanation.

  • nicsbathbombs Nics Bath Bombs (@nicsbathbombs) reported

    @AskNationwide A family member died and before she died she gave me access to her bank account because my wages were paid into her account. Would I be able to transfer my money to my account that I have now set up as I didn't have the chance to change it before she died.

  • My6Percent My6percent (@My6Percent) reported

    @AskNationwide And are you able to confirm - I am asking to fix my mortgage with you - that I have had with you for 9 years. Is it mandatory for me to have Life Insurance or Critical Illness cover for me to do this with Nationwide?

  • cannockwolf wolfy (@cannockwolf) reported

    @AskNationwide Or these mortgages for first time buyers, what about help with mortgage prisoner’s unable to get a move to a better rate even though you can afford the payments , having to pay over the top rates , it’s wrong

  • cwt99 Chris Thomas (@cwt99) reported

    @AskNationwide My daughter's experience of trying to get a first time mortgage from you over the last few weeks would demonstrate otherwise. Your staff and application process effectively discriminate against NHS doctors - shocking. Even trying to raising a formal complaint has been impossible

  • mcgovern_lyn Lyn McGovern (@mcgovern_lyn) reported

    @McgovernLynsey @AskNationwide Can I help?

  • rich77hig Rich Higson (@rich77hig) reported

    Not really sure what’s changed in the last 2 weeks @AskNationwide but trying to pay for anything even after confirming it’s me in the app is becoming impossible! Appreciate the extra layer to protect your customers but there are times I need to actually pay for goods!!!

  • elderpegasus Neil Young (@elderpegasus) reported

    @AskNationwide I can assure you it isn't from this end - I am trying to helpfully log a fault, but not for the first time Nationwide make this unnecessarily hard. If you're not going to report this issue to your development team, can you please hand this over to someone who will.

  • elderpegasus Neil Young (@elderpegasus) reported

    @AskNationwide I was only after a rough quote for now, but couldn't due to the website being broken (have confirmed the bug on a second web browser). Can I confirm you have logged the issue with your web development team?