Is Nationwide down in Caerphilly, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (38%)
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Website (26%)
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Login (24%)
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Transactions (8%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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steven lane
(@stevenlane2) reported
@AskNationwide Whats the point as everyone has the same issue not me, why not just do the decent thing and tweet that the maintenance is causing card problems, rather than make out that its us thats causing the problems
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Meaks
(@WhatMeaks) reported
@AskNationwide This is shambolic. You say you put a notification on the app yesterday that ppl wouldn’t have access to their current a/c for half of today?! That’s not notice! This is exceptionally poor comms and not an emergency. Where’s the contingency plan for customers?
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Terry blyth
(@Terryblyth1) reported
@AskNationwide not happy cant access my savings I had no notice on my app about maintenance so now I'm short I need to go get food for my children and Ur refusing access to my funds that's theft and I would imagine the financial ombudsman would agree with me
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Bob Mathews
(@BobMath91726604) reported
@AskNationwide I can see the icon , but when i click on it the blue wheel spins round for a minute , saying "establishing secure connection" , then goes to the "request timed out" message . Oh AND the desktop internet banking is down too , won't let me access it on my laptop !!
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Chris Socha
(@ChrisSSocha) reported
@AskNationwide Hey 👋 Just noticed a number of payments made yesterday (4th March) and today (5th March) are showing up in the app as though they’re happening tomorrow (6th March). Not a big issue, but seems wrong. Not sure if related to the maintenance earlier?
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PB
(@barnesy007) reported
@AskNationwide @Terryblyth1 What a ridiculous way to let clients know. It would only have been seen if your customer logged onto the app. If they didn’t, they would have no idea. Someone needs reprimanding over this half arsed policy
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Bob Mathews
(@BobMath91726604) reported
@AskNationwide Thanks Mel , I'll try rebooting the phone in a bit and see if that helps. although it obviously doesn't explain why I can't access the desktop site on my MacBook , things that make you go hmmm ...
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Richard Armstrong
(@habbyhatter) reported
@AskNationwide It's also effecting taking cash out of the machine as well. I managed to pay something fine about an hour ago however now it's not working. Just so you know
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Paolo
(@P4uLRiley) reported
@AskNationwide @clairekassimy Maintenance every ******* weekend? Its not last millennium when there was no work at the weekends. Lots of people do and need to be able to have access to their money. You truly are the worst bank about
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Meaks
(@WhatMeaks) reported
@AskNationwide Judging by recent tweets (scroll down even a few), none of that is happening for a lot of your customers right now…. I can’t move money on the app certainly right now