Nationwide

Is Nationwide down in Caerphilly, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 12/21/2025 08:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

  4. Transactions (15%)

    Transactions (15%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • chadderreal123 David (@chadderreal123) reported

    @AskNationwide Hi, My Bank card isn't working the chips not registering, if I ask for a new card will it be a different account number and sort code? Just wondering for being paid.

  • Linzellen83 Linz (@Linzellen83) reported

    And don’t bother sending a DM to @AskNationwide when they ask you to as they can’t help and tell you to log a complaint which takes 5 working days to be dealt with! 3 weeks it has taken them so far for an account closure which is still ongoing #nohelp

  • Tcaddy5 Tcaddy (@Tcaddy5) reported

    @Keir_Starmer @AskNationwide @Heidi_Labour Seriously, Starmer is at a building society, a business built on maximising profit from people needing a home, and discussing people's problem with exploitation, That stupid fker is an absolute joke ! Labour members how can you stomach this idiot ?

  • TraceyKelham traceyk68 (@TraceyKelham) reported

    @AskNationwide Thats the issue, they dont. No one takes ownership. Just told about waiting times. 43 days for correct letter to be issued. Its always someone else problem in a different dept. Not good enough. Teach me to stay loyal to @AskNationwide with my mortgage.

  • FrankTorr2 Frank Torr #NHSLove #FreePalestine (@FrankTorr2) reported from Cheadle Hulme, England

    @Keir_Starmer @AskNationwide @Heidi_Labour A far better man than you left a blueprint for the only sensible way forward which you ignored before launching the only policy that you haven’t yet abandoned - your infantile attempts to isolate him and avoid all his great ideas. It ain’t working Keef, he’s as popular as ever!

  • LucyLindemann3 Lucy Lindemann (@LucyLindemann3) reported

    @AskNationwide Hello, I'm trying to login to my account but I get the message saying that there is a technical problem?

  • cattywild10 marwa (@cattywild10) reported

    @Linzellen83 @AskNationwide I was traumatized when this happened to me last week because my accounts were filled with important information, till a friend told me about @Farahs_tools and how they assisted, I tried their service and it worked perfectly.

  • bonbutton Bonnie (@bonbutton) reported

    @AskNationwide I've entered the details provided on the credit card statement that it says to use. I'm not sure if the issue is that there is a sort code given but the account number is 8 zeros and it doesn't provide a payee name so I've put my name on there

  • Theobroox Theo Brookes (@Theobroox) reported

    @Keir_Starmer @AskNationwide @Heidi_Labour Call for nationalisation. The recent poll shows even the majority of Tory voters support it. #ToriesOutNow

  • Goonobody SuperdudeBigCheese (@Goonobody) reported

    @Keir_Starmer @AskNationwide @Heidi_Labour Reinstate the 2017/ 2019 manifesto and you might be on to a winner. But your main problem is that people don’t trust you, so why would they vote for you? Give them a reason, man!