Is Nationwide down in Caerphilly, Wales?
Some problems detected
Users are reporting problems related to: login, mobile app and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Nationwide
Nationwide is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Login (31%)
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Mobile App (30%)
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Website (25%)
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Transactions (10%)
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Transfer (3%)
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Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Joleigh Price
(@BbyJcpx) reported
@AskNationwide You quite frankly do not give a **** as we’d not be getting these automated responses but a genuine human being replying. How are you able to sleep at night?
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Adam Fry
(@AdamFry25644167) reported
@AskNationwide says there are payment issues is this ongoing problem
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Graham
(@GrahamBH20) reported
@AskNationwide sorry, can you actually tell us exactly what has happened because this has been all day and causing a lot of problems for a lot of people. What has caused this and why is there no time frame?
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Davieboy9050
(@davieboy9050) reported
@AskNationwide I think you need too be truthful and let people know the full extent of problems facing payments today not just an our teams are working too fix this We are all owners apparently? An approximate eta for solution given Christmas is days it will help ease our worries
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Sarah-JH
(@SarahHa58066854) reported
@AskNationwide my son just tried to use my debit card in a shop (with my permission) and it was declined! The funds are definitely there, is the problem affecting chip and pin now too?
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Melanie Bradley
(@MelBradley79) reported
@AskNationwide I wouldn’t bother trying to get help….30 mins on hold still no answer…..very stressed and anxious
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Lynsey*Morris
(@LynseyMMorris) reported
@AskNationwide shocking service! Never known a bank to take this long to resolve issues! Somethings not right sick of seeing scripted, automated responses which mean nothing several hours later someone needs to start telling the truth!!
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DJ MickyT™ 🤘🤘
(@DJ_MICKYT) reported
@AskNationwide do you have any update on the payments system? Assuming you are rejecting all inbound payments, therefore saving weeks on hand picking the successful and unsuccessful payments? Referring to the #RBS issue back in 2012 customers waited 4 weeks to access their funds
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AFOL Jack
(@shib_san) reported
@AskNationwide just been told my wages can’t be paid because of the current issues, any idea when it’ll be resolved?
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Melanie Bradley
(@MelBradley79) reported
@allytakesphotos @AskNationwide I’ve just found this out. I’m now on hold to speak to someone in another team but nearly 20 mins and no answer yet. Does this mean there isn’t anyone that wil be able to help me?