Nationwide

Is Nationwide down in Caerphilly, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 12/04/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (22%)

    Website (22%)

  3. Login (20%)

    Login (20%)

  4. Transactions (12%)

    Transactions (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ac_mapletown Sophie (@ac_mapletown) reported

    @AskNationwide hi I also have an issue with my app saying 'technical problem'. What can I do about this?

  • AJMarriner Anthony Marriner (@AJMarriner) reported

    @AskNationwide Tried that and still same issue, although my choices on an android device were different to what you advised.

  • chloe_annexox Chloe-Anne (@chloe_annexox) reported

    @AskNationwide One says to re-submit the details on the website. The second ( not addressed to my name but has my postcode at the top and bottom again ) has urgency to get back to them before 8th July or they are out of time to assist with the claim.

  • Michael41108885 1104Buck (@Michael41108885) reported

    @AskNationwide @CarolDawn1980 Wednesday 29th June 2022. Your app is not working on Android, will it be fixed anything soon?

  • sdepanian VSdepanian (@sdepanian) reported

    @AskNationwide I have been trying for 4 weeks to get a document, what a shame that your service is so bad! This is urgent!

  • xoorox Ben Willmott (@xoorox) reported

    @AskNationwide @KrisBurgoyne123 I managed to get it working yesterday by reinstalling but today it just comes up with the same error over and over. Passcode doesn't refresh so it's asking for the same 3 each time. Android 8 here.

  • Brad_Pinhorn Brad Pinhorn (@Brad_Pinhorn) reported

    @AskNationwide hey…not sure if you can help. But if I buy an item on Facebook Marketplace via bank transfer and the item doesn’t turn up, would I be covered in anyway?

  • lenagriffiths3 lena griffiths (@lenagriffiths3) reported

    @AskNationwide any idea when you're payment system will be working. I was told I would receive my dispute refund yesterday. Spent a hour on the phone this morning and told sorry it will definitely be in today. Just phoned back and you're systems are down yet again!

  • NDsport79 Neil Dady (@NDsport79) reported

    @AskNationwide for a bank that claims to be working for the people. Can you tell me why a mortgage offer was made to somebody in our chain two weeks ago and the mortgage is yet to be issued? Potentially causing the chain to collapse.

  • andisweet andrea sweetlove (@andisweet) reported

    @AskNationwide on hold for 32mins so far - can anyone help with a question regarding ID checks ??