Nationwide

Is Nationwide down in Caerphilly, Wales?

Some problems detected

Users are reporting problems related to: website, login and mobile app.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 01/29/2026 16:50

January 29: Problems at Nationwide

Nationwide is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Login (29%)

    Login (29%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahJackson182 Sarah Jackson (@SarahJackson182) reported

    @BigDarthMarti @AskNationwide 🤔 how bizarre. Their systems must be really slow, they’ll all be deducted at some point as there are authorisation codes but it’s annoying in the meantime

  • AntonyBrister Antony Brister (@AntonyBrister) reported

    @AskNationwide I will raise it.. but is your IT sec dept not concerned that a customers acc drops off the app and your explanation is that there are 2 addresses. Something that has never been an issue. You have my name, can’t you get someone to track down my details & see my wife rang & help?

  • staciiee_x Stacey Oliver (@staciiee_x) reported

    @AskNationwide Thanks. Is there any problems with standing orders being received? A standing order should of gone in my bank today. Just checking there isn’t a issue there

  • On_A_Journey_to NickV (@On_A_Journey_to) reported

    @AskNationwide Dont axe your customer service helplines!

  • ThomasMcGhee6 💚THOMAS CELTIC FOREVER 💚 (@ThomasMcGhee6) reported

    @AskNationwide Ok so their is a issue then cheers

  • YANGXAR Spooky (@YANGXAR) reported

    @AskNationwide Why am I unable to receive payments? I can send them fine and transfer money between my savers and normal account but when I try to receive money it doesn't work and the websites I withdraw from just give me errors, also purchases arent deducting my balance

  • LeighCochrane1 L McG (@LeighCochrane1) reported

    @AskNationwide is there a problem trying to make payments online? We are getting a message saying the bank is offline on the card network when trying to transfer to Revolut

  • ThomasMcGhee6 💚THOMAS CELTIC FOREVER 💚 (@ThomasMcGhee6) reported

    @AskNationwide is the app not working just now

  • __TC___ T (@__TC___) reported

    @AskNationwide is your site down AGAIN?. Balance isnt uodating despite payments in & out earlier and now i can't make some payments online. Is disgraceful.

  • IanBroughall IanBroughall 🇺🇦 SlavaUkraini (@IanBroughall) reported

    @AskNationwide Hello I have tried phoning, but nobody is answering CAN YOU PLEASE HELP...? Thank You