Nationwide

Is Nationwide down in Caerphilly, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 01/25/2026 07:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (28%)

    Website (28%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ollieheath55 Ollie Heath (@ollieheath55) reported

    @AskNationwide Just had the same problem happen again

  • DanLeePadgett Dan Lee 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@DanLeePadgett) reported

    @AskNationwide Any idea which part of the site I use if my new current account card doesnt appear? My card expires tomorrow

  • a7med7amoud Ahmed Hamoud (@a7med7amoud) reported

    @AskNationwide @thahoobs Is there an issue with the app on ios15.1? Mine is stuck at talking to bank screen

  • boy_sitness TelMickle (@boy_sitness) reported

    I know modern banking includes in house machines and apps but you need to remind your front staff CUSTOMER SERVICE including manners comes before anything. @Barclays @AskNationwide

  • Deej007 Duncan Giles (@Deej007) reported

    @AskNationwide your app doesn’t seem to be working since I updated to IOS 15.1 yesterday, is this going to be fixed? I’ve tried the usually deleting the app and uploaded etc, frustrating

  • boy_sitness TelMickle (@boy_sitness) reported

    @AskNationwide the desk. Just a friendly reminder they're there to provide a service, not question them.

  • Britvolante Mark Gimelli (@Britvolante) reported

    @AskNationwide Managed to login now

  • robcarlyle Rob Carlyle (@robcarlyle) reported

    @AskNationwide Yes I am, is that the issue?

  • petrolheadtoo Not Gary (@petrolheadtoo) reported

    @AskNationwide When a customer provides proof from the organisation Which and that is ignored by Nationwide a live chat as suggested really does not cut it at this stage

  • waggers5 Dave Waghorn (@waggers5) reported

    Appalled by the customer service (or lack of) from @AskNationwide and their conveyancing partner, Enact. Thinking of remortgaging? My advice is to avoid them.