Nationwide

Is Nationwide down in Caerphilly, Wales?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 12/06/2025 11:20

December 06: Problems at Nationwide

Nationwide is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Website (21%)

    Website (21%)

  3. Login (19%)

    Login (19%)

  4. Transactions (12%)

    Transactions (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • EssexHebridean Robyn (@EssexHebridean) reported

    @AskNationwide I’d rather have retained the travel insurance than having the realistically nonexistent chance of winning the draw to be honest. Oh well - incoming new customer to either Santander or First Direct - not settled on which yet.

  • AngharadHafod Dr Annie Byniaeth #FBPE 🇪🇺 #FBIW🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@AngharadHafod) reported

    @AskNationwide As a member, I feel very uneasy about this. My money is going in to funding something that I deeply disagree with. Gambling is one of the biggest problems of our society, and lives are wrecked by it. Please note my very strong objection. I may move my account.

  • madmumofsix Paula Susan (@madmumofsix) reported

    @AskNationwide Hi is the funds transfer down again at Nationwide as I transferred some money and it had not reached its intended destination yet. It embarrassing as the person is waiting on the money!

  • MattMattwiggans Matt Wiggans (@MattMattwiggans) reported

    @AskNationwide @AskNationwide Why do you not publicise your customer service goals?

  • oldandvconfused petelewes (@oldandvconfused) reported

    Had to deal with @AskNationwide building society - what a nightmare - maybe the rudest call agents I have ever dealt with.. each one I talked to seemed to get worse, awful.

  • krisbradshaw Mr Duncan Bradshaw (@krisbradshaw) reported

    @AskNationwide also soon to be a mortgage customer with yourselves, I can't understand it at all.. I don't even wish to use the overdraft but I'd like it as a safety blanket if I accidentally go below £0

  • brith_right Speaking the Truth! (@brith_right) reported

    @heafichick @AskNationwide I’ll be shutting my accounts down! Actually looking into it as we speak. Nationwide my ***** 👎🏻

  • cdaly72 CarolineDaly (@cdaly72) reported

    I've been a @AskNationwide customer for years and have had very few complaints but I'm really disappointed that they are dropping travel insurance from their FlexAccount 🙁

  • SharonCurzon9 Sharon Curzon (@SharonCurzon9) reported

    @AskNationwide hi when will faster payments start working sent my son money to get to college and lunch at college almost an hour ago still not arrived

  • tobykad Toby (@tobykad) reported

    @AskNationwide Good morning, I made a transfer from my Nationwide current account to my Monzo account but the money hasn’t shown up in my Monzo account. The money has left my Nationwide account, can you help me as I need to make a payment ASAP.