Nationwide

Is Nationwide down in Caerphilly, Wales?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 12/18/2025 06:35

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Snpokemon09 SNPOKEMON (@Snpokemon09) reported

    @AskNationwide I’ve had a voicemail left from an Annie to call back on 0800 11 88 55 but I’ve not been in touch with you? Very confused right now. Can you please help?

  • abbylouisaevans AbbyLouisa (@abbylouisaevans) reported

    @AskNationwide is there a known issue with trying to transfer money to a new person at the moment? App keeps kicking me out 😭

  • Cherico_L Cherico (@Cherico_L) reported

    Losing patience now. Broke down in France on Friday. Breakdown cover with @AskNationwide. It's now Tuesday and we’re still waiting for the garage to give an estimate let alone repair it. Car hire extended until Thursday by which point we’ll have been stranded here a week.

  • DavidJa25543601 David Jackson (@DavidJa25543601) reported

    @AskNationwide Hello. I am moving house and can’t find information telling me how to notify you of this. Can you help please

  • gavin_mckerrell gavin Mckerrell (@gavin_mckerrell) reported

    @AskNationwide Where do I find my customer number?

  • stewartdblack Stewart Black (@stewartdblack) reported

    @AskNationwide - are you asking everyone to re-enter their account details when they access the App?

  • Cherico_L Cherico (@Cherico_L) reported

    @AskNationwide Sadly passing comments on doesn't help us get home. We just want the estimate or to be recovered home. My husbands just been told we could be stranded here now for 3 weeks. It's a split hose! An hours work to repair!

  • simonjjtaylor Simon Taylor (@simonjjtaylor) reported

    @AskNationwide Emailed asking me to call, didn't call me, phones said 5 min wait, 15 mins of awful jazz later put thru to someone not trained to deal with option I selected....back in queue... 22 mins...your query was your internal processes, nothing I needed to know as cmr at all. Appalling

  • AmyLu4 Amy Lou Who (@AmyLu4) reported

    @AskNationwide I can’t log into my banking app or online banking, it’s saying there are technical difficulties, despite your web saying everything’s working normally. #help

  • louis_xix_ LM (@louis_xix_) reported

    @AskNationwide I was provided with a phone number to call to add an international number to my account but it doesn't seem to be working for me - is there an email I can contact instead?