Nationwide

Is Nationwide down in Caerphilly, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 11/14/2025 18:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Website (21%)

    Website (21%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (9%)

    Login (9%)

  5. Transfer (6%)

    Transfer (6%)

Community Discussion

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Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Make_SaveMoney SaveMoneyMakeMoney (@Make_SaveMoney) reported

    Get access to 5% interest on your money and an interest-free arranged overdraft for the first 12 months with our online current account @AskNationwide. Plus, for switching, if you're not yet a member, you could get £100. If you're already a member, you could get £125.

  • SoTheYearIs The year is... (@SoTheYearIs) reported

    @AskNationwide Hi, please can you tell me how many days it should be after a valuation until an update or mortgage offer is received? A broker is saying there will be no update until 18 working days after valuation by yourself! This can’t be right? puts the purchase in jeopardy..

  • EssyStar Esmay (@EssyStar) reported

    @AskNationwide hi is your mortgage portal site down? I can't get onto it.

  • LB95LB LB (@LB95LB) reported

    @AskNationwide Every single time I try to make an online or app payment I get told there's a service error. How can I get this looked into? Also, the website chat service is useless. Every message I sent I had an instant reply "your message is too long" or "i don't understand"

  • _mamabearcan_ Can (@_mamabearcan_) reported

    @AskNationwide is there a problem with receiving payments? Just transferred money from another bank account. Has left that account but not come through to nationwide

  • Zachary__reeder zachary f reeder (@Zachary__reeder) reported

    Just a reminder @AskNationwide are an absolute joke . After being promised that the money would've cleared by 12 last night still nothing. No help at all either when you call . the absolute worst . Go anywhere else for banking.

  • jonnynewbs John Newbery (@jonnynewbs) reported

    Wow. @AskNationwide customer support has fallen off a cliff. Rude, unhelpful staff not able to willing to do anything to help.

  • palace65 Chris Curtis (@palace65) reported

    @AskNationwide I'm a nationwide customer. I do not hold any savings with you. I know your interest rates are bad.

  • jonnynewbs John Newbery (@jonnynewbs) reported

    @AskNationwide Done. Thanks Nikita. Never had to complain to Nationwide before. Really disappointed that customer service has got so bad there.

  • LB95LB LB (@LB95LB) reported

    @AskNationwide I input all my details, then use the card reader and it all appears to be fine. Then once I click to go to make the payment I get hit with the service error. It meant I had to pay to use in branch bank transfer a few months back.