Nationwide

Is Nationwide down in Caerphilly, Wales?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 12/15/2025 06:25

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (24%)

    Website (24%)

  3. Login (16%)

    Login (16%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • arcanna32 Ben Barnard (@arcanna32) reported

    @AskNationwide I keep my spare change in another bank that way i can access my money unlike my last 3 paydays with nationwide

  • dfer_docs Dfer Docs (@dfer_docs) reported

    @AskNationwide In a bank that doesn't let me down when I need it most.

  • TheAA_UK The AA (@TheAA_UK) reported

    @KAF_IndyBramble @AskNationwide 2/2 In breakdowns involving lone women where there is any concern raised by the customer they receive the highest level of care and priority.

  • eStyx Ian Stickley (@eStyx) reported

    @AskNationwide finally re-enroll at much inconvenience and it tells me a new device enrolled despite this being the same device I've used for years. What's wrong with 2 factor authentication or prompting for pin for security instead of this horrible, worrying method. Bad service.

  • VikkiLax1 Vikki Lax (@VikkiLax1) reported

    @ClaireUKF @AskNationwide @TheAA_UK I'm also a customer and am very concerned that this change of provider puts women at risk. We do pay for this service do expect our safety to be prioritised. is a rethink needed?

  • eStyx Ian Stickley (@eStyx) reported

    @AskNationwide @ferns_tony What a terrible way to keep an account secure. Your sudden blocking me from my account has happened at a time when I really needed access and have no details with me. None of my other banking apps have done this. Very poor service.

  • flint_richard Richard Flint (@flint_richard) reported

    @AskNationwide Still not good enough - I want to raise attention to other customers of inadequate service

  • julesd0607 jc_violet_pearl_emeralda_0607 (@julesd0607) reported

    @AskNationwide Harriet, have the females been made aware that the policy is different to the previous service provider, specifically for them?

  • DawnGillDesigns Dawn (@DawnGillDesigns) reported

    @caitlinmoran I've got an account with @AskNationwide, which i think is less unethical than most. Super service so far (have had an account for a few years) and very easy website. In credit interest, no pushing of loans / cards / products Plus I think they offer a switching fee at the moment

  • Loftconversion Dunstan Phillips (@Loftconversion) reported

    @AskNationwide I want to switch my HSBC current account to my Nationwide online. Where do I go to fill in the Switch Guarantee form. It's been a month now and I have not figured it out. Before I throw in the towel can someone help me?