Is Nationwide down in Caerphilly, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (33%)
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Website (29%)
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Login (19%)
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Transactions (13%)
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Withdrawals (4%)
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Transfer (2%)
Community Discussion
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Nationwide Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Bex💋
(@bekybond123) reported
@AskNationwide hi I’m trying to let the company “oohmola” access my bank statements - I’ve done this before and it worked fine but since late last night it won’t let me connect to my bank - it just keeps saying there’s a problem? The company says it’s my bank?
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Fame Karaoke
(@FameKaraoke) reported
@AskNationwide I’m logged into internet banking on a iphone using the safari browser, how do I access my messages?
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Tom
(@emigrantdude) reported
@AskNationwide Beautiful service. i called 3 times and 3 times your colleagues hanged up on me 15 seconds in the call without saying a word. If you don t like me as a client just say it - I will bring my business and all my friends’ elsewhere.
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rstar666
(@rstar666) reported
@AskNationwide @BBCNews @georgebowden thanks for your response but ASAP has been over 5 weeks now and your IT Team appear no closer to a resolution from the updates being given to us. Is there an ETA for the fix or is it still not known?
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Tom
(@emigrantdude) reported
@AskNationwide Just updated, no difference. Message is still “failed to retrieve access from account provider”
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Joel Holmes
(@_Joel_Holmes_) reported
@AskNationwide This is literally just the same advice as before and it hasn't changed anything. Can you please read what I've said and help, thanks.
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Matty Youngs
(@Youngsy1986) reported
@AskNationwide No just a text about a week ago. Shocking service
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Phil Bryer
(@philbryer) reported
@AskNationwide No. I am referring to a vendor taking my money and not providing a service. Something which Nationwide seem to be quite happy to condone.
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Mixaldo
(@mixaldo83) reported
@AskNationwide I was instructed to deposit it through the self service machine in the banking hall
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Asylum Seeker
(@asylumseekerx) reported
Humiliating... • ARC card • National ID cards • Letters from the solicitor were submitted to open the most basic bank accounts. @AskNationwide rejected our applications on the grounds us being "no work" "no access to public funds" people. Asylumseekers are not illegal!