Nationwide

Is Nationwide down in Caerphilly, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 03/14/2026 22:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Login (26%)

    Login (26%)

  3. Website (25%)

    Website (25%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • dts1970 Danny T Strickland (@dts1970) reported

    @AskNationwide Hi, your website says lines are open for internet banking queries, but when I try, it takes all my details and then says lines are closed! Open or closed?

  • dts1970 Danny T Strickland (@dts1970) reported

    @AskNationwide Thanks Donald, can I suggest you change the details on the website and also let people know when they first call, it’s a waste of time putting in all the details first

  • EnglishTeachAJ Angela Jupp | English Teacher (@EnglishTeachAJ) reported

    @AskNationwide It’s a photo attachment. It says “Safari cannot open the page because the server cannot be found”. I’ve done this transfer before and the app verification usually works fine.

  • JoanneEatock Joanne Eatock (@JoanneEatock) reported

    …it won’t let me access my account because you don’t have my mobile no? Really? How did I set up internet banking in the first place? Oh and don’t advertise having phone lines open today, I went through 5 menus only to be told lines are closed @AskNationwide

  • DropCapCopy Graeme Piper | Copywriter (@DropCapCopy) reported

    @AskNationwide Hi - my banking app is asking me to re-enroll to use it. Is this for real? Works fine on my iPhone, but asking me on my iPad (which I don’t use as much). Is it just a security issue? Thanks.

  • m0lliecule_ mollie (@m0lliecule_) reported

    @AskNationwide Thank you, can I get 3 month bank statements from my help to buy account in branch?

  • millie_easton Millie (@millie_easton) reported

    @AskNationwide good morning!! My contactless hasn’t been working for a few weeks now, my chip and pin works fine! But is there anything I can do about the contactless?

  • iankuhull Ian 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 🎗 (@iankuhull) reported

    @AskNationwide hi. Why has my credit card stopped working? Can’t contact anyone, need help now, not on Monday.

  • unicornuna Jess (@unicornuna) reported

    @AskNationwide hi, I have a question about ISA’s please. Can you have a Help to Buy ISA and a Instant ISA Saver open at the same time? And put money into them both? They were opened in different tax years.

  • lucierayner Lucie Rayner (@lucierayner) reported

    @AskNationwide Hi, I still haven’t received this letter and REALLY need to get this account open as a matter of urgency. Can anyone help please?