Nationwide

Is Nationwide down in Caerphilly, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 03/10/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (37%)

    Mobile App (37%)

  2. Login (26%)

    Login (26%)

  3. Website (25%)

    Website (25%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • jengallso G@llso Ⓥ #ScottishIndependence (@jengallso) reported

    @AskNationwide The Chat function on Android is not working. I am unable to select an option to facilitate being directed to the correct teams. Please advise

  • MargaretMaestro Margaret Law (@MargaretMaestro) reported

    @AskNationwide is there an issue with your android app? When I log in it says there's a technical problem and signposts the service availability page which doesn't even load. Have tried restarted my phone. Just wondered if it's only me experiencing issues?

  • PayneStephen Stephen Payne (@PayneStephen) reported

    @AskNationwide Just opened a savings account on the app, its an instant access one, it's not a ISA. Just didn't think they'd have a cap. He's only 16 if that has anything to do with it

  • Colehole0 JJ (@Colehole0) reported

    @AskNationwide Orpington, they told me yesterday it was a countrywide problem

  • iteachyouknow Mr H (@iteachyouknow) reported

    @AskNationwide can I ask how I can phone my local branch (only option on website to open flex account) when your central switchboard constantly tells me the branch phone is closed?

  • W31JMW Jimbö72 (@W31JMW) reported

    @AskNationwide what is the issue with payments today. Can't pay a bill via App or Website due to 'technical issues'. Any info appreciated.

  • Welshdumbchick1 D (@Welshdumbchick1) reported

    @AskNationwide Is there an issue with online bank transfer? I am due payments but all are having trouble with online transfer despite correct details.

  • marklunn14 Mark Lunn (@marklunn14) reported

    @AskNationwide Just tried that but it still keeps crashing and saying technical problems

  • AgileJohn John Dunnet (@AgileJohn) reported

    Horrible customer experience @AskNationwide POA digital banking, apps transfers a nightmare

  • andrewmelvin94 Andrew Melvin (@andrewmelvin94) reported

    @AskNationwide I applied for a new flex direct account on Sunday and it says it was accepted. In the email in said I would hear within 5 working days with an update. I haven’t heard anything yet