Is Nationwide down in Caerphilly, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (57%)
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Website (20%)
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Login (10%)
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Transactions (7%)
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Withdrawals (3%)
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Transfer (3%)
Community Discussion
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Nationwide Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Andy
(@MK_Andy) reported
@AskNationwide I also tried to use the, "Find your customer number" thing. Put my card details in, date of birth etc and that also said it couldn't find my details.
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GOD BLESS England, Britain, UK
(@Hammer57COYI) reported
@AskNationwide I would like to open an ISA but it seems impossible to get any assistance? Can you actually open anything at the moment? The Branch said they aren't and I could not get through on the phone? How is it you are actually helping 24/7?
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Panda Green
(@PandaGreen5) reported
@AskNationwide Hi, yes, it was just that I was on the website (phone credit) and I did hers immediately after mine, however it told me there was a problem processing payment. I have entered the details correctly, I'm sure of it.
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Ross Stephen
(@rsl_124) reported
@AskNationwide disgusted with the service and lack of quality control with you mobile phone insurance partner. Please can you contact me with regards to this complaint
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Alex
(@thewinelake) reported
@AskNationwide I've sent the message. Do you know if Nationwide will be offering human phone access once "freedom day" has come?
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André Lombard
(@AndreLombard2) reported
@AskNationwide Hi, I was on a call with you and the line went dead and it's not letting me phone back. Are your lines down?
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Barsha 💙
(@TarshaBarsha) reported
@AskNationwide It’s not my account - it’s a friend who is mobility impaired. You can do it with coop (where I bank), and they have no probs with security. It’s just a really poor service I’m afraid unless you’re able to internet bank and/or get to a branch it’s not good
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Debbie
(@Deb2607) reported
@AskNationwide what has happened to your app? I have used it for years with no problems but in the last few weeks it has become so unreliable - freezing before I can log in it is very inconvenient!
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Martin James Keatings #NoMoreMandates #PassTheBill
(@MartinJKeatings) reported
So! Interesting **** today. An account sold to my mother (a contingency account) by @AskNationwide branch which she puts money aside for emergencies (you know like global pandemics) is inaccessible because apparently it doesn't allow external transfers.
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Jess Goyder
(@JessGoyder) reported
@AskNationwide can’t log in to your app - which happens so frequently. I often have to delete it and go through the whole installing process again. Anything you can do to help this time? Many thanks.