Is Nationwide down in Caerphilly, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (36%)
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Website (22%)
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Login (19%)
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Transactions (14%)
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Transfer (6%)
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Withdrawals (3%)
Community Discussion
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Nationwide Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Jacob Evans
(@JacobEv72196230) reported
@19DIORHAZ @AskNationwide A lot of people do their shopping 20th-23rd, worst part is support won't tell you the problem, they claim IT doesn't know what's gone wrong. Sounds like outdated software to me, nationwide will fail if it doesn't keep up with the times
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Luke Swann (🦢)
(@_LukeSwann) reported
from
Hexton, England
@AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?
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Bob
(@lamumbachunga) reported
@AskNationwide hi, my friend has sent money to my flex account. It’s showing that it has gone out of their account but it’s not arrived into mine. Will this just go through later when the problem is sorted?
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squeak2017 🐱📚🐎🏛🏺
(@squeak20171) reported
@AskNationwide What a surprise. Your chat function is switched off. Your message service is switched off. Customers cannot give you the feedback you request because you would find out how dissatisfied they are with your service.
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Mozza
(@MozzaCol) reported
@AskNationwide are an absolute nightmare, issues near enough daily. Sort it out ffs
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Jonny.
(@Gauldfish) reported
@AskNationwide Hello, I understand there is an outage today regarding payments. My other half sent me some money this morning, it appeared to arrive in my account but then was removed. Should this at some point arrive back into my account? Or back in hers? Thanks very much.
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Fish1954
(@Fish19541) reported
@AskNationwide @JodanaSandyXx 5 days cos there all out spending there money that we haven't got!!! Terrible!
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Bob
(@lamumbachunga) reported
@AskNationwide @ClaireHobby2 Working hard!!!!! It’s been 8 hours you absolute whoppers. Final straw with these clowns, I’ll be banking elsewhere after this
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Graham
(@GrahamBH20) reported
@AskNationwide I've just read some tweets about families who cant eat tonight and mortgages that wont be paid and all you have done is send a generic reply. That is shameful and disgusting in how you are handling that with no offer of support.
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Caro
(@cefasox36) reported
This very long delay on inbound payments to people's accounts is disgraceful.The fact you aren't giving a reason or an ET of when it'll be fixed is poor customer service. What will you be doing to compensate people for the stress you are causing? Surprised at you @AskNationwide