Nationwide

Is Nationwide down in Caerphilly, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 01/21/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • RussellMilton4 Russell Milton (@RussellMilton4) reported

    @AskNationwide @thomSJoy 55 minutes, someone answers but cannot resolve my problem!

  • denise_amberjay amberjay (@denise_amberjay) reported

    @AskNationwide i have a problem i hope you can help me with on 1st january2022 a payment for £23.58p was taken from my account for klarna but it bounced back to you but not to my account

  • ritalincocktail rottenronnie (@ritalincocktail) reported

    @AskNationwide my banking app is down, says you're experiencing a technical problem, but the service availability says the service is perfectly fine. It's been down for two days and I'm unsure what to do.

  • pathookway patricia hookway (@pathookway) reported

    @AskNationwide When phoned up customer services and asked to pick up a card .no ?? This has been going on since Christmas .terrible service 😡😡

  • davidki98997331 david king (@davidki98997331) reported

    @AskNationwide we have been waiting since 8th Jan for a FlexPlus insurance claim to be reviewed. Being told we are still in the queue and it 'might' be looked at in the next week. Poor service as we are well over £1000 out of pocket.

  • Jimmyborofan Jim Crawford (@Jimmyborofan) reported

    @AskNationwide Yes its the latest version, it's your end that's the problem, there are obviously not enough servers to provide a decent enough service at peak usage.

  • Leroy_Boyce Leroy Boyce (@Leroy_Boyce) reported

    @AskNationwide They've been told they were going to receive a call. Nothing. Honestly, this poor family are at their wits end and you appear to be doing all you can to wriggle out of covering repairs. What is the point of insurance if you refuse to help? Really appalled.

  • xxlorenx lauren muir (@xxlorenx) reported

    @AskNationwide @marionpfallon Is there some sort of issue right now with delays in sending payments

  • AFC_Gooner92 Tom (@AFC_Gooner92) reported

    @AskNationwide Towards the end of next week I need to make a payment of just under £7k to British Gas for the central heating system they're installing for me. Will I have any issues paying this by debit card? Not sure if there would be any security measures due to the amount.

  • CN1991_ CN1991 (@CN1991_) reported

    @AskNationwide Thanks so much for your help, please can I DM you a screenshot of the email they have sent as they said they have tried again but it has been declined and they can’t refund to a new card number even though my account is the same?