Nationwide

Is Nationwide down in Caerphilly, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 03/11/2026 03:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (37%)

    Mobile App (37%)

  2. Login (26%)

    Login (26%)

  3. Website (25%)

    Website (25%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • p_hAnon_ymous wired💙2849 (@p_hAnon_ymous) reported

    @AskNationwide Tried all the above numerous times. I'm not the only one with this issue I see plenty of other customers complaining about the same.

  • Scragglington Craig Hughes (@Scragglington) reported

    @AskNationwide FYI, your online current account origination page isn’t working. Tried on 2 separate devices, I get past the soft credit check and am offered a FlexDirect account, but the Apply button does nothing.

  • cc_kitty cc (@cc_kitty) reported

    @AskNationwide I don’t have an account with you. Herein lies the problem. The mystery named person who is using my flat postal address - fraudulently - has the account. I will attempt the live chat link tomorrow when I nave more time but I have no account details just endless mail from you.

  • official0scar ihatehackney (@official0scar) reported

    @AskNationwide if im not a customer why would i log in to complain? stop spamming ex customers who left you years ago

  • FreyaFreely Freya Freely (@FreyaFreely) reported

    @AskNationwide Is there an email or chat function for getting help when abroad for a FlexPlus current account? I'm not able to make an international call.

  • andrewbowes Andrew Bowes (@andrewbowes) reported

    @AskNationwide Good Morning, I am trying to do a CC Balance Transfer on the Android App but keep getting a Service Availability Issue notice. But your service status on Web says no issues?

  • minimike86 𝕄𝕚𝕜𝕖 𝕎𝕒𝕣𝕟𝕖𝕣 (𝕄𝕊𝕖𝕔) (@minimike86) reported

    @AskNationwide why does it take 35 minutes+ to get through to customer services...

  • SarahRob1234 Sarah Robinson (@SarahRob1234) reported

    @AskNationwide Thanks I’ll block that number. I didn’t share any information 👍🏻

  • johnwithbeard John (@johnwithbeard) reported

    The @AskNationwide chat bot is no help, of course, and when I take the option Speak to Person, it tells me none available.

  • FreyaFreely Freya Freely (@FreyaFreely) reported

    @AskNationwide Thanks, Ashley. I can't see this option unfortunately. I'm on an android phone. Can you help?