Nationwide

Is Nationwide down in Caerphilly, Wales?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 01/20/2026 09:45

January 20: Problems at Nationwide

Nationwide is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (28%)

    Website (28%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Jan31963500 Jan Marsden (@Jan31963500) reported

    @AskNationwide another payments outage today?

  • curevirginity20 Robbie Allen (@curevirginity20) reported

    @AskNationwide is there going to be a more long term solution to this issue with payments? Once in a while I can understand the issues but over the past 6 weeks the service has been abysmal. Always sang Nationwide’s praises but this is making me want to change banks… #unhappy

  • scrane__ Sarah Crane (@scrane__) reported

    @AskNationwide Payment issues again?! 🙄

  • gooding_marc Marc gooding (@gooding_marc) reported

    @AskNationwide Goodbye nationwide and hello New Bank. 3 times in 2 weeks you have gone down, this is unacceptable

  • Alisonbirchall4 Alison Birchall (@Alisonbirchall4) reported

    @AskNationwide yet again payments are delayed coming into my account!!! This is beyond a joke, when can we expect this to be fixed??? One very unhappy customer 😡

  • Turnsey Matt (@Turnsey) reported

    @AskNationwide What excuse do you have for taking nearly 3 whole hours. We need access to our money! This is a constant problem. There is always something wrong! How are you still in business with these continuous Online Bank breaking issues?!? SORT IT OUT

  • rowls42 Pauline Rowley (@rowls42) reported

    @AskNationwide That's reassuring to know as that's what has gone out today. It's disappointing that this has occurred so many times in the last month you shouldn't have to fix the system time after time #whatsgoingon

  • The_UK_NeedsYou BUY BRITISH 🇬🇧& SUPPORT BRITISH JOBS🇬🇧 (@The_UK_NeedsYou) reported

    @AskNationwide @Daily_Express @DailyMailUK OH NOT AGAIN. my banking app says PAYMENTS ISSUE. ALL incoming & outgoing payments delayed. WHAT THE HELL IS GOING ON?

  • emmaleyla1988 Emma Leyla (@emmaleyla1988) reported

    @AskNationwide Nationwide again with problems with payments can’t even send or receive money having a laugh !!!!! 3rd time so far 😡in just over a week honestly thinking about leaving this bank what a joke !!!

  • whoisolly_B olly B (@whoisolly_B) reported

    @AskNationwide got a test today saying i don’t have enough money to make a payment when i did transfer that money but still not showing in my account, what happens after the 2:30pm cut off time do you still make the payment even if the issue hasn’t been sorted before then?