Nationwide

Is Nationwide down in Caerphilly, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 12/02/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (44%)

    Mobile App (44%)

  2. Website (23%)

    Website (23%)

  3. Login (18%)

    Login (18%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • OMGitsiiiRonikz Ricky (@OMGitsiiiRonikz) reported

    @AskNationwide banking fixing been too much!… 12 years of this ****!…. Cant even get a taxi … time@to change banks!!!

  • arty_bow Arty Bow (@arty_bow) reported

    20 mins and counting, holding to speak to @AskNationwide mortgage department. Don’t want to DM you, just want better service.

  • katierosecook Katie (@katierosecook) reported

    . @KLM_UK Hello - I’m owed compensation due to a recent experience - I’ve been speaking to your customer team about but now they’re saying they can’t transfer it to my current account (@AskNationwide) even though I’ve provided an IBAN. Now offering a travel voucher. Why??? 😤🙄😑

  • CatticusJ Cat (@CatticusJ) reported

    Previously told by @AskNationwide that we could move to an interest-only mortgage for a year while on mat leave. Now being told you have to apply for 3 months at a time and repeat affordability tests. How does this help people in financial difficulties? No wonder we’re stressed

  • saintcrooks shadow (@saintcrooks) reported

    @AskNationwide nasty customer service. No help when you need it. This bank is here to serve retailer not customers. Nasty experience I am having.

  • K1lolima Kyle Jones (@K1lolima) reported

    @AskNationwide I'm having an issue making a purchase with Starship UK, they are telling me it's because they do not use 3d authentication, which nationwide requires, is it possible to allow transactions with this vendor?

  • ToM_BaL Tom Balson (@ToM_BaL) reported

    @AskNationwide Hi there, is there a problem with the app, it's not working for me today.

  • lisasli66 Lisa (@lisasli66) reported

    @AskNationwide is there a problem with payments being received? Money has been sent to my account but isn't showing yet??

  • FullSen70316301 FullSend (@FullSen70316301) reported

    @AskNationwide This bank are the biggest liers I’ve ever come across they think they can trick you and lie and won’t help you give you wrong dates wrong timescales unbelievable absolute horrible service time to give you one of the worse reviews on @Trustpilot and I have evidence

  • matthenderson83 matthew henderson (@matthenderson83) reported

    @AskNationwide I’ve been on hold for five minutes now. After I was cut off from the last call. @LloydsBank can you help?