Is Nationwide down in Caerphilly, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (35%)
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Website (26%)
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Login (26%)
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Transactions (8%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
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Nationwide Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Graham 🇺🇦
(@Boeing7G7) reported
@bobbynenggg @AskNationwide @ITV I’ve not seen the itv one but all the Nationwide adverts are terrible.
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Lyndsey Smith
(@Evil_Lynzy) reported
@AskNationwide Sort your service levels out before you advertise pls! 13 working days is too long!
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Ian Macklin
(@IanMacklin3) reported
@AskNationwide Yes it was Pauline. Started it on the 12/06/22 and it has sat there since. We have sent the requested documents but wondering if there is a problem them with them as nothing has changed for over a week now.
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Dave Vance
(@DaveVance60541) reported
@AskNationwide Thanks for the response Phil. Any plans to do ANYTHING at all to show support for specifically straight White people in this nation? Or does supporting diversity just mean supporting everyone except straight Whites? Does Nationwide only see value in certain people in society?
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Richard Franklin
(@Rich_Franklin09) reported
@AskNationwide I tried calling number on your website for assistance with registering for internet banking (1793774100) but the guy answered said they were not from Nationwide and they have been trying to get the number corrected for some time. Please sort, need contact number.
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Emily Hill
(@emilywalmsley1) reported
@AskNationwide I've been trying to log into my account for 2 days as my policy is due to renew and I'd like to cancel this. Your website has not allowed me to do this until just now. Its now 8pm and my policy will renew in the morning. How do I cancel this before I'm charged?
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Naomi Barber
(@nemmz) reported
@AskNationwide This issue is - that option to request transfer isn’t coming up on my app !
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Emily Moult
(@Emilymoult) reported
Absolutely appalled by @AskNationwide customer service in regards to my mortgage application as well as their complaints department.
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Rob Rowlands Research
(@robrowres) reported
When a customers offers you feedback @AskNationwide do you: a) make the customer jump through hoops so they feel unvalued/the feedback is lost? or b) make it as easy as possible so you can improve your service? Could be on our side a bit better.
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Gordon
(@_gordongeorge) reported
@AskNationwide The state of the UK economy has got significantly worse (Inflation up, interest rates up) since Issue 1. Hence my question.