Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, website and mobile app.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Caerphilly, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Nationwide
Nationwide is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Nationwide Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Shane Andrews MBE (@gingio) reported from Cardiff, Wales@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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Scott Poole (@ScottAPoole) reported from Cardiff, Wales@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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paul stevens (@paultimstevens) reported from Cardiff, Wales@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Maria (@MCR0211) reported@AskNationwide @MrLConnolly Where are our wages @AskNationwide ? We are still waiting, and your services are blatantly not working normally due to so many still having problems.
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Sophie Harlow (@sophiejharlow) reported@AskNationwide it's laughable that your systems are down...again...again...again. Quick question, after dealing with the ghost cheque payments that you'd ring-fenced on my account, any idea how I can pay my cc bill, seeing as you can't process the 3ds2 initiation attempt?
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💚MoreForMummy💚 (@bexlord) reported@AskNationwide Can you tell us why the system has failed so much? Its getting quite concerning now, I don't want to move banks, been with you all my life and never had any problems so why has this started to happen so often? Thank you
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. (@lettynlulah) reported@AskNationwide Automated reply’s not good enough people have a right to a service ur simply not giving it shocking the last few weeks over a really busy time and crucial too please do not insult me with a automated reply
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Maria (@MCR0211) reported@AskNationwide @katiepike59 It's not working normally as we are still waiting for wages to appear in our account! Where is our money @AskNationwide
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Maria (@MCR0211) reported@AskNationwide @MarkTaylor1418 No it's not working, as we are still waiting for money too. Where is our money @AskNationwide ?
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Donna Corris (@Cozza1979) reported@AskNationwide Another week another issue. Update your systems it’s every week lately!
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Jill Green (@Jillybellybobs) reported@AskNationwide Queuing payments !! This is not answering my ? , what is or has been the issue that they have had to queued, I have accounts with Nat West (10 yrs) and Halifax(forvever) and an executors account with TSB (2 yrs)and these gave never had this issue
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Maria (@MCR0211) reported@AskNationwide But you aren't actually sorry are you, because we still don't have our money! Where is it? What about some proper help rather than an automated response @AskNationwide ? Do you really think I'd be up at 3am if this wasn't bothering me?
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Scott Mackay (@scottsmackay) reported@AskNationwide Err...so where is my money that should have been deposited yesterday. At the moment you have £1000 of my money so clearly everything isn't working properly