Nationwide

Is Nationwide down in Caerphilly, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 01/29/2026 09:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Login (29%)

    Login (29%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Sarahmang Sarah (@Sarahmang) reported from Worksop, England

    @AskNationwide Think you were a bit late In communicating this out - I genuinely thought my employer hadn't paid me, luckily I don't live on the breadline and I have savings but for some people this could really cause problems.

  • onlyslightlybsd Onlyslightlybiased (@onlyslightlybsd) reported

    @AskNationwide Thank you very much, when I deposited the cash, I did it in 2 lots and there was a issue with the 2nd lot going so could potentially have something to do with that, hope you have a good day :)

  • Somersetflatro4 Somersetflatroofingswltd (@Somersetflatro4) reported

    @AskNationwide time to move account twice you have caused issues with payments

  • Mother0fm0nkeys Libby Sullivan (@Mother0fm0nkeys) reported

    @AskNationwide Thanks. Any news on how you are compensating customers for lack of funds? My husband couldn’t get to work and lost a days wage because it was too late to go in by the time the problem had been rectified.

  • Chantastic83 Chantelle Stephens (@Chantastic83) reported

    @AskNationwide Child benefit? I've never had problems with them before? I will call them, but I do think it's to do with the bank?

  • TerryWhenham Terry Whenham (@TerryWhenham) reported

    @AskNationwide Anyone who knows the nationwide culture can imagine the scene in Swindon. Lots of highly paid managers sending pointless emails shifting the blame onto someone else. Back stabbing galore. At no stage will anyone consider the root of the problem. Not my job!

  • VinigaTits Sam Mckenzie (@VinigaTits) reported

    @sue00015148 @AskNationwide Still waiting for. My money now they're telling me I've got to get the payment called back and resent can't be done until after the bank hol and will take 3 days after that, they've offerd no help whatsoever I'm off to the papers with it

  • PhilipSimons18 Phil up my stocking Simons 🎄 (@PhilipSimons18) reported

    Hey @AskNationwide social media person, how is your New Year's Eve going? I see that issues with payments again have gotten customers frustrated. Oh dear. Happy New Year!

  • VinigaTits Sam Mckenzie (@VinigaTits) reported

    @AskNationwide The company won't be open until after the bank holiday so what am I meant to do until then, all this has happend because of the **** ups that have occurred with nationwide not anything I've done so why am I having to suffer hardship, I've been offerd no help at all, this is awful

  • James30181388 James (@James30181388) reported

    @AskNationwide YOU HAVE BLOCKED MY ******* PAYMENT AGAIN!!!!!!!!!!!!!!!!!!!!!!! I WENT THROUGH THIS **** WITH YOU ALREADY THIS MONTH AND YOU ******* DO IT AGAIN!!!!!!!!!!! YOU ARE TAKING THE ******* PISS NOW!!!!!!!