Nationwide

Is Nationwide down in Caerphilly, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 02/10/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (27%)

    Login (27%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • feefye06 fiona kirk (@feefye06) reported

    @AskNationwide I've deleted & reinstalled your app. I tried opening on wifi 4g & but its still not working

  • EmVlogs3 Em Vlogs (@EmVlogs3) reported

    @AskNationwide @YomiBen2 This phone number is unable to help. Your staff are clueless

  • JoJo_6678 Jo (@JoJo_6678) reported

    @AndrewG37241723 @AskNationwide Agree I will bring slowly moving my finances over to starling since they treated me very bad last year ! They customer service is shocking.

  • charlottemyford Ⓒⓗⓐⓡⓛⓘⓔ Ⓜⓐⓨ (@charlottemyford) reported

    @AskNationwide I went into a branch. Got it cleared up in a few minutes! 45 minutes to be connect to a online chat is a bit extreme though ~ and to still not get any help!

  • DOOGY43543492 DOOGY (@DOOGY43543492) reported

    @AskNationwide Got my internet for my account back for my laptop but the problem is that not all my account on my phone app is showing all of my accounts details, hoping it gets sorted out soon

  • chelseasrpng chelsea 🐉 (@chelseasrpng) reported

    Im thinking of switching my current account to @AskNationwide. Always having issues with @NatWest_Help

  • GaryLongman Gary Longman (@GaryLongman) reported

    @AskNationwide Flex Travel Insurance offers appalling customer service through UK Insurance. Their agents just tell you anything to get you off the line, after waiting 50 minutes to answer the call. They never deliver anything they promise. Time to close Flex Plus account.

  • timroyds Tim Royds (@timroyds) reported

    @AskNationwide I’ve been trying to log on all morning, but the #Nationwide site has ‘technical difficulties’. Any idea how long it’s going to go on for?!

  • trickster_afcb Clark W. Griswold (@trickster_afcb) reported

    @AskNationwide why do your phone lines take you through all the options, make you go through various security questions only to say at the end that lines are closed at weekends, why not state this at the start of the process rather than wasting time for the customer?

  • RobsonB23 Robert Baker (@RobsonB23) reported

    @AskNationwide Hey guys I got a new phone and so am trying to set up my nationwide app again and every time I tried to do it it mentions there is a technical error Was wondering if it a genuine error going on or if it's an isolated case