Nationwide

Is Nationwide down in Caerphilly, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 03/14/2026 03:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Login (26%)

    Login (26%)

  3. Website (25%)

    Website (25%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Opinutd Nav (@Opinutd) reported

    @DyslexiaTeach @AskNationwide In the exact same situation. We were looking to remortgage as we want to buy a house and our complex is under the 18m mark but are getting screwed due to the lack of an ews1 form. The service management company will not commission it as we do not meet the govt requirements for it

  • dawesc dawesc (@dawesc) reported

    @AskNationwide This is the problem I don't want to DM, I don't want to have to chase every day. As an institution Nationwide @AskNationwide is failing I've been a customer for 18 years and service is going down and down. Chronic understaffing poor training, underinvestment in process and change

  • Valheru19 Valheru Rides! (@Valheru19) reported

    Ohh great so I can buy a motorbike and @AskNationwide don't bat an eyelid but £60 on tickets to the local zoo for my daughter's birthday and you block the transaction? Absolutely terrible service, time to go #Karen

  • AmonFordham A (@AmonFordham) reported

    @AskNationwide why is my payments being declined even though I have more than enough money ? And can you provide a fix this has never happened before

  • 1an3 Ian (@1an3) reported

    @AskNationwide Dunno - but my app is working fine, I can log into that ok. And I’ve connected /reconnected this account to snoop and other things with the open banking thingymabob via my phone and not had to use browser OLB, app always been fine. Has there been a change ?

  • jvfinance_ JV. (@jvfinance_) reported

    @AskNationwide can I understand why my online banking is not working & seems to be the case atleast once a week? It’s getting frustrating 😤😤😤😤😤

  • DyslexiaTeach Robyn (@DyslexiaTeach) reported

    @Opinutd @AskNationwide unfortunately Santander didn't meet my other needs, so I am basically stuck, because Nationwide haven't followed their own guidance. New build, no safety issues, low-rise, no chance of EWS1 being done - and yet still no mortgages.

  • Redpara1 Redpara (@Redpara1) reported

    @AskNationwide I prefer to talk to someone or if not chat service

  • 1an3 Ian (@1an3) reported

    @AskNationwide @SnoopApp have you changed anything with how you require me to connect with NW. I suspect not, as the workflow from snoop sends me to NW app, and it's the NW app that sends me to the browser. So I think the issue is NW.

  • linniferT lynne thomas (@linniferT) reported

    @AskNationwide really disappointed you’re refusing to honour the direct debit guarantee and I’m left out of pocket for payments taken in error