Nationwide

Is Nationwide down in Caerphilly, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 03/11/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Login (26%)

    Login (26%)

  3. Website (25%)

    Website (25%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • EmyrP_E Emyr Evans (@EmyrP_E) reported

    Hey @AskNationwide - what’s the issue with your online service? Can’t get info on my accounts for last 48hrs! Says you are working on things!

  • AssenderE Assender Emma (@AssenderE) reported

    Hello @AskNationwide What’s going on with Nationwide Building Society this weekend? Awful service in the #Cwmbran branch and it’s impossible to apply for a savings account due to ‘technical issues’ online. Surely at this time you’d want customers with savings?!

  • StevieRJackson Stevie Jackson (@StevieRJackson) reported

    @AskNationwide I got a new phone 3 days ago and ever since, when I’m trying to register/log into the mobile banking app it won’t let me. It keeps saying that you’re currently experiencing a technical problem. Is this the case? Thanks

  • steve3963 steve sommers (@steve3963) reported

    @AskNationwide I have just tried to pay for a service using my phone. It wanted identification so I used the bank app option but it wouldn’t confirm, so had to use the card reader. What’s the point of having my phone only to carry my card & use a card reader.

  • BuyersReport Buyers Report (@BuyersReport) reported

    Customer @AskNationwide locked out of account for several months after an online agent changed some information not requested by customer. Since then and many calls customer has not been given access. Online system can't verify details yet phone system validates. Why?

  • Cookie_T_ TCup (@Cookie_T_) reported

    @AskNationwide can we not take money out during the maintenance? If so, you need to change the information on your website because it said you can take money out but got denied when I tried to withdraw money. A bit ridiculous to have information that doesn’t correspond to reality

  • DislocatedAnus Unknown person (@DislocatedAnus) reported

    @AskNationwide fix up asap@I need to get home please

  • roger02902064 roger (@roger02902064) reported

    @AskNationwide what the hell has happened to all the staff at chingford branch Got all new staff thick as anything don't have a clue went in to pay credit card bill 30 minute wait until they worked out how to do it Poor poor service What's happened to this branch please answer

  • TOMahony4 T O'Mahony (@TOMahony4) reported

    @AskNationwide when are we going to be able to recieve incoming payments? Yet again (4th time this yr). Your maintenance tinkering has caused me problems receiving funds.not happy at all.

  • FeelitWorking aka James Bond (@FeelitWorking) reported

    @AskNationwide Serious problems with your phone App...No response to complaint emails. Customer accounts are showing with a balance & history, but also a warning to "fund the account" or have it closed. No official response so far. This applies to Easy Access Saver accounts only