Nationwide

Is Nationwide down in Caerphilly, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 11/22/2025 12:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (20%)

    Website (20%)

  3. Login (10%)

    Login (10%)

  4. Transactions (7%)

    Transactions (7%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • SillarsAnthony Anthony Sillars (@SillarsAnthony) reported

    Jamie @AskNationwide. It is now 17.06. I was guaranteed contact by close of business today by Salma. She “escalated” the issue, saying I’d hear within 72 hours. Guess what? Absolutely no contact. How utterly disgraceful! Thoroughly #badcustomerservice. Total incompetence!

  • J_D2k Jungle Dave (@J_D2k) reported

    @AskNationwide is there a reason your app isn't working on Android 2day? It crashes every time I try to open it. Somewhat frustrating.

  • MCR0211 Maria (@MCR0211) reported

    @AskNationwide @Dibbssa @AskNationwide This seems to be a national problem as I am also having problems, and have seen comments on your Facebook page also commenting on the same...

  • CassInTheAttic Saturday's Child (@CassInTheAttic) reported

    @AskNationwide When I clicked onvthe icon, it said I hadn't installed the app. When I went to Google Play it offered me the chance to open from in there, tried that and it said there was an error with my pass code. It let me in via GPlay the second time, but the icon still says 'not installed'

  • EAW1969 Liz (@EAW1969) reported from Harrogate, England

    @AskNationwide is there an issue with payment verification? Trying to buy a train ticket for a huge £5.70 and its going to security verification but then telling me there is a technical issue so it can't complete the payment.

  • clodagh30 clodagh hargadon (@clodagh30) reported

    @AskNationwide @VertebratePub I'm having same problem. Says verification system not working. Can't order shopping

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?

  • catkeavo catkeavo (@catkeavo) reported

    @AskNationwide No. This isn't what I mean. I need to send proof of payment to a third party. Where can I access an individual statement. Ta.

  • trevorsdempster Trevor Dempster (@trevorsdempster) reported

    @BelTel @GWalker9 @AskNationwide As for Starbucks, they trialled cashless during covid and it worked perfectly fine. I don't see any issue. With "Making Tax Digital" this was always going to happen.

  • jonwebuk John (@jonwebuk) reported

    @AskNationwide Same number I been ringing no help at all Rubbish customer service