Nationwide

Is Nationwide down in Caerphilly, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 11/26/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Website (26%)

    Website (26%)

  3. Transactions (6%)

    Transactions (6%)

  4. Login (6%)

    Login (6%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • sparkly_ace Kells (@sparkly_ace) reported from Glasgow, Scotland

    @AskNationwide Can u please give us awaiting wages etc a relevant update? "Working on it" isnt really an acceptable answer for ur customers at this time of year. People are very worried. Specific updates is the bare minimum u should be providing! #Nationwide #Chaos

  • JasontjBaker Jason Baker (@JasontjBaker) reported

    @FroggoDoggo4 @AskNationwide Oh yes it will sadly. Your salary won’t go into your account. I’m going to have the same issue.

  • SouthamShaun Shaun the prawn (@SouthamShaun) reported

    @FroggoDoggo4 @AskNationwide I’ve got that issue right now 😩 hopefully be sorted before

  • FroggoDoggo4 FroggoDoggo (@FroggoDoggo4) reported

    @monzo hey! How can I get a really old account of mine unlocked? Fed up of the issues with @AskNationwide!

  • mm04cjm Michael Morrisroe (@mm04cjm) reported

    @AskNationwide What about those who got paid today, have little in their account and therefore have no money. Shocking service.

  • Jazzy1964 John Charles (@Jazzy1964) reported

    @AskNationwide What is wrong #nationwidebuildingsociety ? Unable to send Or receive payments ?? #broken

  • James95374108 James (@James95374108) reported

    @officialnucky @Vickiwol @AskNationwide What a stupid comment lmao. This is a multi billion pound company, they shouldn't have outages for this long. 12+ hours. You'd think they have the money to pay people to resolve/fix the issue quicker than they have been

  • Mamasmith270427 Megan Smith (@Mamasmith270427) reported

    @whatisthisbox4 @AskNationwide Wouldn’t you bet they problem got food too little things we don’t have right now ! ********

  • lovejmatic That girl Jemz (@lovejmatic) reported

    @AskNationwide @baldyboy78 What are you working hard to resolve what is the problem? Explain yourself? Why is it happening you are not being transparent?

  • BenScott2020 Ben Scott (@BenScott2020) reported

    @AskNationwide all day and unable to transfer money to my partner when I am working away so she can buy food and most importantly baby milk. This is unacceptable but happy to take my direct debits!!! It’s Christmas and money is tight. Any sign of compensation? @MartinSLewis