Nationwide

Is Nationwide down in Caerphilly, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 02/04/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (28%)

    Login (28%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • CoopLulu Lesley Cooper (@CoopLulu) reported

    @AskNationwide Hi - we’ll I just phoned again & spoke to Jackie who immediately understood there is a technical problem with my policy & said this needed to be sorted before renewal. She has promised to get back to me asap after she’s spoken to the technical team

  • mrszulferino Lara Jevons🦋 (@mrszulferino) reported

    @AskNationwide I've spoken to them now. Now awaiting a phone call back. Not a happy customer at all.

  • anthony123l Tony Lees (@anthony123l) reported

    @AskNationwide I seem to have to allow an awful lot of scripts to run since I've tightened up browser security. Are they really all necessary? A bit of a rhetorical question but I don't like unnecessary cookies and scripts especially on financial sites.

  • KngGrgeIII King George III (@KngGrgeIII) reported

    @Samantha_editor @AskNationwide I shut down my phone. Restarted, and then reinstalled app. Now works.

  • richieveitch Richie Veitch #JoinAUnion (@richieveitch) reported

    Dear @AskNationwide I have a new account but need a statement with my name address and bank details on show for the company I work for as a private hire driver. Please can you help

  • HelenWayson Helen Wayson (@HelenWayson) reported

    @AskNationwide I select debit card on the app then it defaults to credit card, Jordan. I paid to phone trainline and they said I needed to take this issue up with Nationwide.

  • McglynnDermot Dermot McGlynn (@McglynnDermot) reported

    @AskNationwide Good morning Claire. After 170 days why should I, the customer, be chasing anyone? Your CEO knows all about this & still we wait. My wife is struggling, my son is struggling, I'm trying to hold it together for all, & your company couldn't care less.

  • christian_laker christian laker (@christian_laker) reported

    @AskNationwide No point replying as we just go round in circles. You didn’t look after a long serving loyal customer that’s all the public and potential new customers need to know.

  • Samantha_editor Samantha Harman (@Samantha_editor) reported

    @AskNationwide @KngGrgeIII Same problem. Deleting and re-installing doesn't work

  • MearnsAlistair PitytheFool (@MearnsAlistair) reported

    @AskNationwide Thanks Nathan - given this is more legal I’d like clarification in a policy document ? The one on the website is vague ? Is there no guidance on this as I am sure I’m not the first to ask ?