Is Nationwide down in Caerphilly, Wales?
Some problems detected
Users are reporting problems related to: login, website and mobile app.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at Nationwide
Nationwide is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Login (30%)
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Website (29%)
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Mobile App (27%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Walsh
(@elleuu82) reported
@AskNationwide Just after midnight all my direct debits and bills will start coming g out of my account. I cannot afford to have these bounce back or get charged unpaid fees. How is the queuing system working ? Please , will this be sorted before midnight ?
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tee
(@tee_teexoxox) reported
@AskNationwide @LittleV33244419 If it working fine where is my DLA
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Elaine Crossman
(@ElaineCross72) reported
@AskNationwide No problem with my account. Wages paid in as normal, money paid out as normal
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Steve Beeston
(@Steve_Beeston) reported
@BenJAJ20 @AskNationwide I wonder if the problem is more about legacy software than engineers.
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.
(@shottystitch) reported
@AskNationwide mad how you were able to fix it enough so peoples money could still leave their accounts putting them in the - but not enough for them to receive it. just find that pretty funny init. *********.
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Ben Jephcott 🔶♻️
(@BenJAJ20) reported
@AskNationwide Strong supporter of building societies here - and Nationwide customer. Please hire some more software engineers!
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tee
(@tee_teexoxox) reported
@AskNationwide @EmilyJParsonage Bear in mind yeah, people work hard to get their payment and u guys thinks it’s okay to delay it. And ur saying for nationwide we support 15millions people no no u don’t, I can’t ask family members for help as Iv been in care since I will little so I’m on my own with disability!
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L✨
(@_ljpsx) reported
@AskNationwide outbound payments aren’t working normally at all, my cards just been declined online. when will this be fixed!? it’s been all day
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tee
(@tee_teexoxox) reported
@AskNationwide @Robert_G_R_Moss Bear in mind yeah, people work hard to get their payment and u guys thinks it’s okay to delay it. And ur saying for nationwide we support 15millions people no no u don’t, I can’t ask family members for help as Iv been in care since I will little so I’m on my own with disability!
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John
(@KeaneJohn69) reported
@AskNationwide Why does this keep happening? Whilst I understand in the world there’s greater problems this is at least the third time in 10 weeks if not forth. It causes significant inconvenience and stress and despite getting plenty of practice you don’t seem to have back up/contingency plans