Is Nationwide down in Caerphilly, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (31%)
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Mobile App (28%)
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Login (28%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (1%)
Community Discussion
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Nationwide Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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The Rahman
(@TheRahman) reported
I can see @AskNationwide make it hard to complain. After what I went through last week at #cardiff Queens street branch I know why. Get your best guy on phone because he’s going need afternoon off. You gave me Hell, I’ll give you Hell. Worst customer service ever received. EVER
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Caroline
(@Cazzzzie123) reported
Great help from @AskNationwide you cancel a direct debit, they let them take the money then refuse a refund shocking!! #nationwide #poorservice 😬
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Brenda QS
(@Brendaqs1) reported
@AskNationwide are you aware that your payment app is not working properly. 2 payments rejected from 2 different cards in past 30 minutes. Sorted 1 another way but still need to make another payment from a particular account
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Alan Mörris
(@Fokmisterutd) reported
@AskNationwide Well I made a call to customer service and got the information within 2 minutes. Better than online chat
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Alan Mörris
(@Fokmisterutd) reported
@AskNationwide The virtual online help is useless as it doesn't understand stand, getting to the point of changing banks, only been with you for over 15 years.
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Fi
(@frazzled_fairy) reported
@AskNationwide It says we seem to be experiencing some technical problems.
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adriane🌹
(@adriane_rosee) reported
@AskNationwide Hi, my app isnt working, says there is technical difficulties. Also tried logging in on the website & it states i have no statements to show on any of my accounts so i can't see my outgoings etc. You said services are up & running normally but i dont think they are
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Nerissa Deeks
(@DeeksNerissa) reported
@AskNationwide is the messaging service on your app no longer available? It doesn't seem to be working and I wanted to check a transaction.
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Vida Bennett
(@EatTrainMeno) reported
@AskNationwide @adriane_rosee I have the same issue. :-(
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brooketurner
(@21in2020) reported
@AskNationwide you’re updated app now means I can’t see my bank accounts, nor can I transfer funds or access my money?!