Nationwide status: access issues and outage reports
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Full Outage Map
- Nationwide generated 1 outage signal in the last 24 hours around Caerphilly, including 1 direct report.
- The most common problems reported in this area mention Website.
- The most recent signal from this area was received Jun 19, 2:50 PM GMT+1.
- Website (100%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Caerphilly, Wales
The most recent Nationwide outage reports came from the following cities: Cardiff, and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Website | 3 hours ago |
|
Blackwood
|
Login | 1 month ago |
|
Cardiff
|
Login | 1 year ago |
|
Cardiff
|
Website | 1 year ago |
|
Pontypool
|
Mobile App | 1 year ago |
|
Bargoed
|
Login | 1 year ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Nationwide Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Scott Poole (@ScottAPoole) reported from Cardiff, Wales@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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LJ Banbury πΊπ¦β½οΈππ΄ββοΈπΆππβοΈ (@banners63) reported from Cardiff, Wales@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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Shane Andrews MBE (@gingio) reported from Cardiff, Wales@AskNationwide how long is the delayed payment issue likely to go on for? Iβve transferred money this morning and itβs still not arrived in to the account.
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Ahmd othman πΈπ© π¬π§ (@AhmdOsmanx) reported from Newport, Wales@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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Benjamin Hartrey (@benj8min) reported from Cardiff, WalesI've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
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paul stevens (@paultimstevens) reported from Cardiff, Wales@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I canβt find the code can you help please
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Chartman69 (@WhatFuckwittery) reported@AskNationwide customer service ? Absolute joke ! π€¬
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Johnboy Scott π΄σ §σ ’σ ³σ £σ ΄σ Ώπ΄σ §σ ’σ ³σ £σ ΄σ Ώ (@Johnboy014) reported@AskNationwide Thank you for the Β£100. A loyal customer π Oops,not a loyal customer. At least the Ceo has a good bunch of π·π·π· π€πππ‘
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World Carrot Museum π₯ (@carrotmuseum) reported@AskNationwide Now that Virgin Money is full part of Nationwide why can't I access your ISA rates as a Virgin customer? e.g 1 year fix 4.5% Virgin is 4.22%
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Josie Bishop (@Josiry71) reported@AskNationwide I don't know when I have had such rude disrespectful service trying to help my elderly friend as I have had from your support service
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George Brown (@gb62028) reported@AskNationwide so please enlighten me as to how Iβm locked out of setting online banking up but then I tried to access my customer number and it says Iβm locked out of setting it up Honestly a joke, regretting trying to set up an account with u
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Jordan (@JordanPostingX) reported@AskNationwide It was a simple query. Some people can't even do simple tasks. Quit your job and let someone else do it that actually wants to help customers. I don't need to call up and give my blood group, star sign, favourite colour etc for you to tell me whether you use 1st or 2nd class mail
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Alyson Leitch (@Geordiesbird) reported from Woking, England@AskNationwide rang today to help a lady who us hard of hearing navigate your switch board..she only wanted to request a new cheque book. Nightmare.. ended up with the call handler saying if he requested a new book the book she is using will be cancelled.28 minutes .no result!
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Frazer Grant (@financefraz) reported@AshDavidsonUK @AskNationwide eww thats not the best is it for a customer of 30yrs! I don't bank with them tbh, only savings and a credit card, still have a bank acct with them to take advantage of the Β£100 payment though
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daisy macvicar (@daisy_macvicar) reported@AskNationwide Iβve tried phoning and been hung up on as it says Iβm not registered to telephone banking. I need to access my account as Iβve got payments I need to make. The card that says I need to put in to the card reader isnβt my card.
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Southbourne π΄σ §σ ’σ ³σ £σ ΄σ Ώπ΄σ §σ ’σ ·σ ¬σ ³σ Ώπ«π· (@Southbourne101) reported@MichaelFra89678 @AskNationwide Just have a look on the website about qualifying current accounts. Honestly the hoops you have to jump through just to get Β£100.