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Nationwide

Nationwide status: access issues and outage reports

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Full Outage Map
  • Nationwide generated 1 outage signal in the last 24 hours around Caerphilly, including 1 direct report.
  • The most common problems reported in this area mention Login.
  • The most recent signal from this area was received May 16, 12:06 AM GMT+1.
  • 100% Login (100%)

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Caerphilly, Wales

The most recent Nationwide outage reports came from the following cities: Blackwood.

CityProblem TypeReport Time
Blackwood Login 8 hours ago
Cardiff Login 1 year ago
Cardiff Website 1 year ago
Pontypool Mobile App 1 year ago
Bargoed Login 1 year ago
Newport Transactions 1 year ago

Nearby cities with recent reports

Blackwood

1 recent signals

8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • banners63
    LJ Banbury πŸ‡ΊπŸ‡¦βš½οΈπŸπŸš΄β€β™‚οΈπŸšΆπŸŸπŸŒβœˆοΈ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • paultimstevens
    paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • gingio
    Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • AhmdOsmanx
    Ahmd othman πŸ‡ΈπŸ‡© πŸ‡¬πŸ‡§ (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • ScottAPoole
    Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • benj8min
    Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • uncle_carl1
    Carl (@uncle_carl1) reported

    @AskNationwide So far your online service has required me to log in five times in ten minutes, won't allow me to convert my account and has a broken link to the page where I'm supposed to be able to . Online chat has no-one available either. Best possible service? Really?

  • blackhairbub
    Miguela (@blackhairbub) reported

    @AskNationwide I'm not receiving push notifications. My phone is set to receive notifications, but you aren't pushing them out. There is nothing in the notification history screen on the app. Clearly, you're not pushing notifs. How can I escalate this issue?

  • Christo31623961
    CPB199 (@Christo31623961) reported

    @AskNationwide so im overseas and I've list my credit card. My app is is on another phone. Tried to call to cancel the card - appears your not working. So what shoukd i do?

  • twmorgan11
    Tom Morgan (@twmorgan11) reported

    @AskNationwide No problem I'm sorted speaking to your agent now – but you should have a look at that in your app UX, as it's completely bonkers to ask a user to insert the lost card to replace their lost card

  • Dmw84
    Big D πŸ΄σ §σ ’σ ·σ ¬σ ³σ ΏπŸ‡¦πŸ‡ΊπŸ‡ͺπŸ‡ΊπŸ΄β€β˜ οΈ (@Dmw84) reported

    @AskNationwide why am I now being prompted to use my card to transfer from my nationwide account to another of my accounts ive sent money to for years, with no issue? It doesn't make sense, and is incredibly frustrating.

  • twwooer
    Sheridan Birtwistle (@twwooer) reported

    @AskNationwide very intrusive process logging into my account online just now. Question after question. ΒΏWho ******** thought this was a good idea? After the interrogation had to login again

  • Geordiesbird
    Alyson Leitch (@Geordiesbird) reported

    @AskNationwide She is not on the internet ,as she is 80. This is the reason I had to help her, as I’ve always done when she needs a new cheque book. Today my time was wasted Brendon was very belligerent and would NOT listen to me!

  • JohnCJNation
    John Nation (@JohnCJNation) reported

    @AskNationwide there appears to be a problem logging on requesting a text message? The card reader access is working.

  • Jul806223479
    Jul8 (@Jul806223479) reported

    @AskNationwide Are you having issues right now? I have tried to apply for a new product both on the app and desktop site and I get error messages.

  • independencekat
    kathleen reid (@independencekat) reported

    @AskNationwide couldnt get 2 separate payments through this morning to, two different companies. Used another card , different bank. No issues at all.