Nationwide

Is Nationwide down in Caerphilly, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 11/20/2025 19:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (21%)

    Website (21%)

  3. Login (11%)

    Login (11%)

  4. Transactions (7%)

    Transactions (7%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • philthegill Phil Wells (@philthegill) reported

    @AskNationwide Uninstall and re-install has fixed it! Bit of a faf but back working. Thank you!

  • shaun32433002 shaun (@shaun32433002) reported

    @AskNationwide hi my nationwide App has not been working for days . have you any idea what I can do please thanks

  • lfbiaka Tonyé JB (@lfbiaka) reported

    @AskNationwide i can’t see my current account on the app and my card is not working. I have no access to my money! 😤.. what is going on ?

  • footiefrankie Frankie (@footiefrankie) reported

    @AskNationwide Hi, I’ve opened a savings account for my newborn but have been told that only I can access to it, not my partner. Why is this? We are both parents

  • philthegill Phil Wells (@philthegill) reported

    @AskNationwide Nope. That is working absolutely fine. On app, I can log in fine and get to the balance summary page but any choice beyond that throws the error and I have to restart app

  • inityeah Sim Hobson (@inityeah) reported

    @AskNationwide Thanks for getting back to me. So no ETA still? It's a absolute nightmare to deal with so any form of timeframe to manage expectations would be greatly appreciated. And I'm guessing there's quite a lot of people who feel like this and are getting fed up of your service

  • RebootedSpin Spinmeister2 🇬🇧🇮🇱🇺🇸 💜🤍💚 (@RebootedSpin) reported

    @aug_liv @AskNationwide @scotttulloch73 Why not? He received a concise and polite response to his enquiry. What did you want the social media team to do? bend down and kiss his backside? Beg him to stay? Shoot Boris? FFS.

  • HilaryB87447996 Hilary Butler (@HilaryB87447996) reported

    @gingio @Barclays I quit Barclays about 20 years ago due to their dire customer service. I’ve been with @AskNationwide since and haven’t got a bad word to say about them.

  • tashatam14 tashatam (@tashatam14) reported

    @GoWokeGoBrokeUK I find the monologue diatribe by a black man on behalf of @AskNationwide offensive & disturbing. Over the years I've arranged 2 mortgages & half a dozen bank accounts remotely without being asked my skin colour. Is NW now planning pro-black bias to redress a non-existent problem?

  • Frankie44444 Mark G (@Frankie44444) reported

    @AskNationwide I swear to god i’ll never use another nationwide service as long as i live