Nationwide

Is Nationwide down in Caerphilly, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 01/14/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (26%)

    Website (26%)

  3. Login (20%)

    Login (20%)

  4. Transactions (15%)

    Transactions (15%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • admiralross2400 admiralross2400 (@admiralross2400) reported

    @AskNationwide Just done a switch to first direct...they've better service anyway. Also put in a complaint!

  • GavinDrake Gavin Drake (@GavinDrake) reported

    @AskNationwide I have a business bank account with @ANNAMoneyUK. When they had a problem with a payment provider they emailed several times in the first 24 hours and kept us informed. The @AskNationwide are keeping us in the dark.

  • NealThompson11 Nellyt11 (@NealThompson11) reported

    @AskNationwide is there an issue with online banking atm. I’m getting a message saying I cannot make outgoing payments and incoming payments are delayed?

  • MMoore_HFP Mason Moore (@MMoore_HFP) reported

    @oliviadjourno @AskNationwide Hi Olivia, sadly not fixed yet. "Payment message" notification still in place. It reads: "You are currently unable to make outgoing payments and incoming payments are delayed. Everything else is working normally." Sorry that I've got no further updates than this

  • dave_murray1981 Dave Murray (@dave_murray1981) reported

    @moodyfrenchman @AskNationwide Respect is earned, not given. Give the cust service staff respect and they will help. Scream at them like a petulant child and you'll be treated as such

  • Elisharostronx Elishaa (@Elisharostronx) reported

    @AskNationwide surely be losing my custom after this. Leaving people without access to payments/money right before Christmas is scandalous.

  • JWB1982 Another boring gay (@JWB1982) reported

    @AskNationwide I have my account because I tried to support the concept, but your delivery is shocking - allowing credit cards to go overlimit without any warnings and then charging for the privilege - hiding behind the fact you're not a bank to escape your obligations and now this? I'm out.

  • KirtsenCritchfi Kirsten Critchfield (@KirtsenCritchfi) reported

    @AskNationwide This unfortunately doesn't help my son that couldn't eat today because the money I have of his in my Nationwide account, of which I sent at about 9am still hasn't reach his account 😰

  • gabe_kayleigh Kayleigh Gabe (@gabe_kayleigh) reported

    @TwunkWoop @sk94372333 @AskNationwide Mine still saying payment issues

  • dawnbrown04 dawn bown (@dawnbrown04) reported

    @AskNationwide can you tell us when this payments issue will be resolved