Nationwide

Is Nationwide down in Caerphilly, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 01/05/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (26%)

    Website (26%)

  3. Login (20%)

    Login (20%)

  4. Transactions (15%)

    Transactions (15%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Masterofsorrow Phil T (@Masterofsorrow) reported from Northwich, England

    @AskNationwide seem determined to **** all over their existing customers don’t they!? #timetoswitchaway

  • ekipnomis Simon Pike (@ekipnomis) reported

    @AskNationwide It doesn't look like they're publicising any issues. Any advice? I need to be able to make this payment by tomorrow.

  • NaomiLl74341581 Naomi Lloyd (@NaomiLl74341581) reported

    @AskNationwide please can you help me resolve problems I'm having with payments? Since last night I've not been able to use my card because of fraud prevention

  • jessiemcdonnell Jessica McDonnell (@jessiemcdonnell) reported

    @AskNationwide I have had issues with transferring money over to a savings account. It seems to be capt at a certain amount. How do it change this? I have had issues with transferring money between accounts as well

  • AdamLeyton Adam Leyton (@AdamLeyton) reported

    @AskNationwide Thanks, Lauren. It’s not just the wrong image, it’s an incorrect website address too. I think the system is seeing “Subway” and incorrectly assuming it’s the sandwich shop.

  • sassybadassy15 Jen (@sassybadassy15) reported

    @AskNationwide So it's down to the company then not you? Ok I'll call them back

  • curvescurls2 curves&curls (@curvescurls2) reported

    One of the worst customer service ever @AskNationwide Terrible service.

  • Jordan1Glover Jordan glover (@Jordan1Glover) reported

    @AskNationwide how come the online banking app is down ?

  • TheRoninHunter TheRonin Hunter (@TheRoninHunter) reported

    @AskNationwide Thanks, so I just apply for a new account using the switch service? No codes to apply or anything else?

  • albaugh_er Eleanor #NotMyPM (@albaugh_er) reported

    Waited on phone line for 6 mins and now cut off by your operative. You tell me to go online but the issue can’t be sorted online. @AskNationwide 24/7 phone lines meant no help yesterday at all for online banking that you have blocked. 👎🏼