Nationwide

Is Nationwide down in Caerphilly, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 01/22/2026 21:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ChaoNaut Chao Naut (@ChaoNaut) reported

    @AskNationwide There were plenty funds, as mentioned, I was able to send the required amount to my partner’s account through the app and their non-Nationwide card worked fine. I can use the card with any other service and shop fine, too, there is no block, but done odd limitation.

  • cabbie_ldn Steve (@cabbie_ldn) reported

    @AskNationwide Can I get transaction notifications on app. Card I reduce my contactless limit down from £100

  • ChaoNaut Chao Naut (@ChaoNaut) reported

    @AskNationwide I cannot see any chat option on your site, have been looking for one yesterday and today, using mobile and PC browsers. Only a phone number is listed.

  • SEO_COPY SEO Copy (@SEO_COPY) reported

    @AskNationwide ... Frustrating keep getting errors when trying to send a message online via my account - 5th time today ERROR!

  • Fernie136 Fern Barrell (@Fernie136) reported

    @AskNationwide enjoyed some real customer service at Wigston branch today. Thank you. Please keep the branch open #customerservice #nationwide #wigston

  • TanElston Tanya Elston (@TanElston) reported

    @AskNationwide It’s not an update we need, it’s action! Nearly 3 months since our first phone call with you to apply and we are still waiting for our offer! The vendor is now fed up of waiting, so pulling out. All errors admitted by Nationwide too, very frustrating.

  • yee123x yeebee (@yee123x) reported

    @AskNationwide Been to branch before. They didn’t reset my pin. Sent me away telling me I get 3 attempts to guess my pin a day before it locks again. Why waste time. Just shut down my account.

  • mattsouthwark Matt (@mattsouthwark) reported

    @AskNationwide your app is broken. Looking at your recent app reviews I’m far from the only one who has to force close each time. Is there an update on the horizon?

  • MichaelLeHarvey Michael (@MichaelLeHarvey) reported from Stratford, England

    Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

  • JennyGill15 Jenny (@JennyGill15) reported

    @AskNationwide how soon before my current fixed rate mortgage ends can I fix onto another deal? My current one ends in January I think