Nationwide

Is Nationwide down in Caerphilly, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 12/25/2025 01:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Kelly_Jackson88 Kelly Jackson | It’s More Fun In Your 30s (@Kelly_Jackson88) reported

    @AskNationwide so are payments working now and they are all just in a queue or what? I need my money by 4pm.

  • Madaze2002 Mr Clean (@Madaze2002) reported

    @AskNationwide any clue when these payment issues will be sorted I’m due some money for a direct debit due out tomorrow but I’m unable to receive it due to these issues

  • sokokauwale Soko (@sokokauwale) reported

    @AskNationwide can I have access to my money ? .. also will my pay get stuck somewhere in the air ? . Asking for a friend. It’s nearly Christmas 🙈

  • lovejmatic That girl Jemz (@lovejmatic) reported

    @AskNationwide @ScooterRiderFMX What is the problem? At least tell the customers that? It’s been hours now…you must know what is wrong? No generic response is please

  • CrunchieNews ᑕᖇᑌᑎᑕᕼIE (@CrunchieNews) reported

    @AskNationwide @independencekat They are not being qued the are being returned. My customer has tried sending payment to me twice since 1pm and both times the payment has been returned to his account ???

  • polkadotsponge Lisa (@polkadotsponge) reported

    @AskNationwide @independencekat @AskNationwide what is this queue you keep talking about?! Its 2021. There are people here 'queuing' up to access their own cash. Totally unacceptable. Thank you for not allowing me to purchase groceries today.

  • Jennife50593183 Jennifer Ellis (@Jennife50593183) reported

    @AskNationwide what is the current issue with incoming and outgoing payments? When do you expect it to be resolved? Thanks

  • kearney_ruth Ruth Kearney (@kearney_ruth) reported

    @AskNationwide having problems with delays in transactions from my account. Any help would be appreciated.

  • nicola22011989 Nicola (@nicola22011989) reported

    @AskNationwide does anyone know what’s going on. Awaiting an online payment to come through and it’s been saying payment issue since 8am this morning.

  • history_ben96 Randy Banghard (@history_ben96) reported

    @AskNationwide wagwan, I need to buy some food, I’m very hungover. All incoming/outgoing payments are delayed. It would appear copious people are having the same problem. I’m melting, here