Nationwide

Is Nationwide down in Caerphilly, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 01/15/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (29%)

    Website (29%)

  3. Login (19%)

    Login (19%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ChloeCo89448997 Chloe Collins (@ChloeCo89448997) reported

    @AskNationwide hi is anyone having issue with downloading a pdf for their bank statements

  • laila_aries33 Laid Edges 🌊❄️💦✨💫 (@laila_aries33) reported

    @AskNationwide this is urgent. Need help with my online banking asap pls . I’m unable to log into my accounts and I’m waiting on a new card. What’s going on ? Is there a online problem or a technical fault?

  • taylor72_nick Nick Taylor (@taylor72_nick) reported

    @rsagroup @asknationwide my 79y/o neighbour has had water coming through his ceiling since 29/12. Dire service & no plumber yet. Not good enough for anyone, but especially older, vulnerable customers. As his insurer, how long do you expect him to live like this???

  • BerthaC81230378 Bertha Castillo (@BerthaC81230378) reported

    @mxsophiie @AskNationwide Seek help from Askfixer via Instagram for help, he's specialize in fixing this kind of issues. He's affiliated under ATVIassist, good at this and trustworthy

  • DORSETMEDIA dorsetmedia (@DORSETMEDIA) reported

    Why do you not take action over known fraud issues @asknationwide ?

  • cmorefew Chris Morphew (@cmorefew) reported

    Hi there @AskNationwide - are you aware of any issues with paying in cash at a Post Office? Just tried to pay money in as we’ve done before but got told that the account type doesn’t allow it.

  • emilyyyhill Emily Hill (@emilyyyhill) reported

    @AskNationwide I want to amend my contact number on the account but can’t access live chat and can’t get through to an agent on the phone.. thanks

  • graham641 GRVY Graham6 (@graham641) reported

    @AskNationwide afternoon, I am not sure what is going on but I am not able to access the PDF copies of my statements (need to print off the most recent).

  • DORSETMEDIA dorsetmedia (@DORSETMEDIA) reported

    @AskNationwide I have just tried to ring my local branch to speak with manager and ended up speaking with your head office not the local branch? Honestly your organisation is broken !

  • ElTel81 Tel W (@ElTel81) reported

    @AskNationwide can you help ? I bought a Tracksuit from @trapstar online a month ago and despite numerous attempts to contact them I haven't received my product can I get my money back?