Nationwide

Is Nationwide down in Caerphilly, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 01/13/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (26%)

    Website (26%)

  3. Login (20%)

    Login (20%)

  4. Transactions (15%)

    Transactions (15%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ggs4760 george graham smith (@ggs4760) reported

    @AskNationwide hi,if I open a instant access savings account. Can I obtain a ATM card for the account. I will be opening the account on line.

  • Al_roar Al Heron 🇺🇦 #JFT97 (@Al_roar) reported

    @eon_next There's really no need. Just pay my money without delay. The request is in, but you seem to want to take 15 days having dishonestly claimed it's down to @AskNationwide.

  • EstebanMaccers Esteban (@EstebanMaccers) reported

    @AskNationwide hi. Why can I buy a 6 month 3.65% bond via Flagstone but not as a 30 year customer? Seems ridiculous I have to give a fee to a 3rd party for a product my building society does but won’t offer me directly.

  • boydie71 Micky Boyd (@boydie71) reported

    @AskNationwide is it common practice that if one of your #mortgage advisors goes on leave, the customer is left chasing up desperately trying to make contact with someone who can help? The last two weeks have been wholly unacceptable from #Nationwide.

  • Starnow1 John Townsend (@Starnow1) reported

    @AskNationwide - I have just used ur breakdown service using bank details and had a fraudulent scam text (which I’ve ignored) and a call from a number not recognised. Not sure if someone is scamming ur system #fraudprevention

  • strontium74 Stron Tium (@strontium74) reported

    @AskNationwide Hi Jamie, you can’t ONLY apologise for this. Nationwide can sort out their customer service, especially on a fraud helpline. So disappointed in nationwide

  • strontium74 Stron Tium (@strontium74) reported

    @AskNationwide disgusted with wait times on nationwide fraud helpline. Over half an hour to answer phone when customers worried about card misuse and fraud. Disgraceful. I’ve been customer for 30 years. May change after this.

  • barbs_paul Barbs (@barbs_paul) reported

    @AskNationwide Never had that issue in the last 25 years of banking without a card reader! Can I not turn that feature off, and just use the (presumably secure) app?

  • strontium74 Stron Tium (@strontium74) reported

    @AskNationwide disgusted with your service today. Really concerned about unknown payment on my credit card. Took over half an hour to answer card helpline after giving up on first call. Been a customer over 30 years. May switch after this

  • SophG_ Soph (@SophG_) reported

    @AskNationwide why can I not pay a company? Error message says it doesn’t recognise the name