Nationwide

Is Nationwide down in Caerphilly, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 01/30/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Login (29%)

    Login (29%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ActiveKritizen Kath Maguire (@ActiveKritizen) reported

    @AskNationwide @EnglandFootball Wtf? This what you are doing with my savings?

  • JPSimpson88 John Simpson (@JPSimpson88) reported

    @AskNationwide Thanks now I can't access money in my account, how long will the fix take?

  • Victori10090069 Victoria Scott (@Victori10090069) reported

    @AskNationwide I was told there would be a 10 minute wait when I called. I have now been on hold for 38 minutes with no idea how much longer... Really disappointing service.

  • roderickiwalker Röd Walker (@roderickiwalker) reported

    @AskNationwide It’s your iPhone App that’s broken, your App is working on my Android work phone.

  • KevanRamsdale kevan ramsdale (@KevanRamsdale) reported

    @AskNationwide Just received email ref oct 2021 DSAR requiring me to download adobe software with 4 access to my data! #disabledhatecrime jake marianne ammy owers no idea what DPA2018 requirements are or how to comply withEA2010 need docs via email no redactions tday 71days late!

  • johnmcglade8 john mcglade (@johnmcglade8) reported

    @AskNationwide having difficulty with logging on to savings ac on pc. Passcode not recognised. Tried passcode reset and says you're having technical problems. How can I get this sorted?

  • dennis1a1 Adam Dennis (@dennis1a1) reported

    @AskNationwide Afternoon. Please can I ask what time the cut off is for same day transfers on a CHAPS payment made online? I know that they can only be done on working days. Thank you

  • GonzaJA99 JGA (@GonzaJA99) reported

    @AskNationwide It isn’t obvious from you website or app which are the member only products. Are there any?

  • TractorJem TractorJem (@TractorJem) reported

    @AskNationwide your systems are down yet again.....

  • Postman19831 Postman1983 (@Postman19831) reported

    A massive massive thank you to @AskNationwide, I was a victim of Fraud on Friday with over £260 being spent from my account. Within 24 hours they had shut down the account and refunded me the whole amount lost. Amazing service. Hope they can go further and catch the scum.