Is Nationwide down in Caerphilly, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (33%)
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Website (24%)
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Login (20%)
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Transactions (16%)
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Withdrawals (4%)
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Transfer (2%)
Community Discussion
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Nationwide Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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EileenCrosby
(@Eiley_Kers) reported
@AskNationwide is online banking down?
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v
(@ChrisDConnors) reported
@AskNationwide hi my card reader isn't working to send people money, how do I go about ordering a new one?
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NinjaCyborg
(@NinjaCyborg) reported
@AskNationwide Hey your 2FA system assumes all your customers are using your app AND have faceID or touchID support, and makes it really hard to get a SMS OTP instead. But many of your customers are old and DON'T have faceID and touchID. Sort it out.
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Martin S
(@Spindlow2) reported
@AskNationwide If you could that would help as with quite a few BTL mortgages it would really help with managing and tracking them, and being as you are the same company surely it would be feasible to add it to your current app
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Sheryl Tipton FCIM CMktr
(@SherylTipton) reported
@AskNationwide have always been a loyal customer but today your #CustomerService was absolutely appalling and an example of what organisations shouldn’t be doing during Covid .. hours lost simply trying to resolve a simple issue #customerservicefail
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rstar666
(@rstar666) reported
@AskNationwide @georgebowden @BBCNews any update on this? Still not working.
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L🌻
(@luham13) reported
@AskNationwide hey! I requested closure of my Help to Buy ISA account on Tuesday 1st June, when should I expect the closing statement?
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Samantha Key
(@BertieTheBear1) reported
from
Hambridge and Westport, England
@AskNationwide where is my money? I've transferred a large amount from another isa provider and haven't seen it for a month! Terrible customer service 😡
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CryptoSystemOne
(@CryptoSystemOne) reported
@AskNationwide NO... debit card payment!!! The pending approval needs removing and it's ALL sorted! If the payment leaves my account Nationwide will have a SERIOUS problem!
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ANDREW YEOMAN
(@ANDREWYEOMAN4) reported
@AskNationwide been a customer 25 years. phoned for advise on new mortgage & told no ERC payable when purchasing house. Told to apply online, as we had just gone back into lockdown. 3 months on charged ERC despite ringing when received redemption statement! Useless!!