Nationwide

Is Nationwide down in Caerphilly, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 11/19/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (19%)

    Website (19%)

  3. Login (11%)

    Login (11%)

  4. Transactions (7%)

    Transactions (7%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • mm04cjm Michael Morrisroe (@mm04cjm) reported

    @AskNationwide continue to keep people in the dark about the outage. I’m ok, but people access their salary, four days before Xmas. I have privately messaged them but no response. I for one will be moving my accounts and saving from them. Shocking service. They don’t care guys.

  • DJ_MICKYT DJ MickyT™ 🤘🤘 (@DJ_MICKYT) reported

    @DunningtonAlex @AskNationwide @LinziReid2 Because until the issue has been resolved, they won't 100% know what caused it

  • The_Marques_Man The Marques Man (@The_Marques_Man) reported

    @AskNationwide Your phone lines are down so would appreciate some help... I'm flying to Aberdeen tomorrow to collect a car which will require a bank transfer. Will this be affected by the current outage? Thanks.

  • Michalmike4 Michal mike (@Michalmike4) reported

    @AskNationwide hi when the maintenance on app will finish ? I need to transfer money for bills today and it’s seems to not working :( I will be charged extra if i not pay on time by other companies ?

  • JM_Magick JM (@JM_Magick) reported

    As soon as I have it confirmed my pay has gone in, I am switching away from @AskNationwide - this is really poor this close to Christmas and they haven't even explained the issue or mentioned it on their tweets (let alone website!)

  • TanneryMonk David Abbott (@TanneryMonk) reported

    @AskNationwide Is there a problem with online banking - the site tells me that no money can be paid to my account from an outside account.

  • clairekassimy Claire (@clairekassimy) reported

    @AskNationwide are all your customers going to get an apology and compensated for not being able to access our money again!!! It’s Christmas!!

  • rodmanboyd R.B (@rodmanboyd) reported

    @AskNationwide so, this payment issue has been going on since early morning -- is your "issue" going to impact me being paid tomorrow? It's pretty important

  • Cheekybum69 Zobo (@Cheekybum69) reported

    @AskNationwide just rang the contact centre and team members was laughing down the phone. This is disgusting when your leaving families with any money. I would like a Manager to call me back!!!! 🤬🤬

  • EdHemper Ya Dad Smokes Spice (@EdHemper) reported

    @C_Chrltn @AskNationwide The link tells you **** all about the problem