Is Nationwide down in Caerphilly, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (61%)
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Website (21%)
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Login (7%)
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Transactions (4%)
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Withdrawals (4%)
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Transfer (4%)
Community Discussion
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Nationwide Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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CHRISTINE WILLIAMS
(@POULTONGIRL) reported
@AskNationwide is this problem affecting benefit payments? Mine was due today but nothing there.
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shun🦄
(@shunmarklew) reported
@AskNationwide The company has sent out the wages so it is clearly an issue your side??? ******* joke of a company honest to god, you are leaving god knows how many people without food, gas, all basic necessities due to this major **** up
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Emma
(@Emma_UoDSportEd) reported
@shunmarklew @EdmeadSarah @AskNationwide I’m lucky that my boss checked for me immediately and sent it over to me but if I had been working for a large corporate business I know from being a wage clerk at Tesco this wouldn’t have been so simple and I’d have had to wait 7-10 working days which isn’t good enough
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Sally Miles
(@mi26847859) reported
@AskNationwide where is my money? You say the ‘technical’ problems have been resolved - clearly not!
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JenLouise
(@JenLouDevon) reported
@AskNationwide Thanks for replying to say this issue is resolved. Are you able to answer my questions though? Why does it keep happening at the start of the month when salaries come in and bills go out? And why can't we email or speak to a person anymore? Tia
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Kelly Jackson | It’s More Fun In Your 30s
(@Kelly_Jackson88) reported
@AskNationwide Do you not think your customers deserve an explanation? Especially the ones who suffer from conditions like anxiety that situations like not being able to access money trigger significantly.
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BroadbandBrimmer
(@BroadbandBrim79) reported
@AskNationwide Clearly you have not rectified this issue- I sent a payment on 27th and it CERTAINLY hasn't processed at the other end by 28th. Generic messages do not cut it - this service should not be giving blanket advice when some transfers can't be accounted for- ergo money's 'missing'.
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kelly surname-undecided
(@welsh_pope) reported
@pacmanchu @hexapleassimal @AskNationwide Holy **** I didn't even see this...wow...err no
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The Vocal Sausage 🏳️🌈🏳️🌈
(@TheVocalSausage) reported
@HEC2106 @AskNationwide Thank you! My accounts will also end today! I have slept on it and I feel that I don’t think any manager can now resolve this issue, and too start it was a minor complaint! Now action needs to be taken because of the discrimination! 😡😡😡
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🌸Topazzz🌸
(@topazisere) reported
@AskNationwide Well it can’t be working normal as I’m still missing money- and I have had no response off my complaint for reimbursement. Considering it doesn’t seem like I’m the only one with this issue is there a time frame for compensation?