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Nationwide

Nationwide down? Current status and problems in Caerphilly, Wales

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  • 30% Login (30%)
  • 27% Mobile App (27%)
  • 25% Website (25%)
  • 11% Transactions (11%)
  • 6% Transfer (6%)
  • 2% Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • gingio
    Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • AhmdOsmanx
    Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • paultimstevens
    paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole
    Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • markfc
    Mark Mach (@markfc) reported

    @AskNationwide Please can you add the option to skip payments to the app? It’s the only thing I still have to login to the website for. Thanks

  • ChappersDave
    Dave Chapman (@ChappersDave) reported

    The fraud team at @AskNationwide really do not care. Thanks to them ILLEGALLY freezing my whole account over one transaction that is less than total balance I will be made homeless at midday on Monday. There response "Not our problem"... 1/2

  • KennyCo03949267
    Kenny Cook (@KennyCo03949267) reported

    @AskNationwide Hi, what about you supporting your members? I have had an ongoing issue in the complaints procedure since May & no one can help. All I get is it can take 56 working days! Rubbish customer service.

  • rayw2u_Wilson
    Ray Wilson (@rayw2u_Wilson) reported

    @AskNationwide Nationwide is not here to help. When you have elderly relatives whom English is not there nature language try to arrange to change a sole account to a join account, so that they can recieve the time limited rebate for fuel as the council tax is in both names.

  • linesy21
    zelda128 (@linesy21) reported

    @AskNationwide Yes, an error comes up on my PostOffice app

  • CarolDawn1980
    Carol Dawn Bridges (@CarolDawn1980) reported

    @AskNationwide Thanks Luke. Is there anywhere on your website I can get a redemption statement for my existing mortgage please? I’ve been try to get one from one of your colleagues for over a week now on email with no success… I urgently need this to complete the final step of remortgage… TQ

  • Graham196216801
    Graham (@Graham196216801) reported

    @AskNationwide @ch3nxC92 Just another outage in a long line of them. Sort it out guys. You’re embarrassing yourselves and frustrating your customers.

  • redwhilton
    Alan Hobson (@redwhilton) reported

    @AskNationwide I'me considering moving our accounts as I'me so dissallusioned with Nationwide customer service in the branches they seem uninterested and just that they can't be bothered to give you the service you expect,or is that just the one I was served by in the Sutton Low Street branch?

  • MottyRW
    RichardM (@MottyRW) reported

    @AskNationwide I opened a triple access ISA with you at the start of this year. The interest rate is 0.8%, given you’ve now increased the rate for new customers please can I have the increase also? My other banks are passing on rate rises to me so hoping you can too….

  • ChappersDave
    Dave Chapman (@ChappersDave) reported

    @AskNationwide I have already logged a complaint through the Wellingborough branch who go above and beyond to help but get no help from your useless fraud team. The FCA told me your fraud team is "the worst in the industry at communications." Put it this way a BIG fine is heading their