Is Nationwide down in Caerphilly, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (36%)
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Login (27%)
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Website (25%)
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Transactions (9%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
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Nationwide Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Dave
(@Dave00144136) reported
@AskNationwide Hi I keep getting automated phone calls from 08453312530 Can you tell me if genuine please I don't like pressing numbers to automated calls incase of a scam . Ringing persistently . Looked on Nationwide website but dosnt help . Regards Dave Jones
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Earl of Bedlam
(@NewsfromBedlam) reported
…to get Pa happily settled in new house. He has Alzheimer’s, we cannot confuse&distress him by arriving at a building site. Please we beg you @AskNationwide to respond ASAP, Tuesday? Yesterdy another week came&went, no decision while we pay wages n accom for men to stand idle.
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Rahil
(@EarlyTalentMan) reported
@AskNationwide why does it take so long to get through to your customer lost/stolen card line?? Shocking customer service. Currently unable to access banking app at the moment either. Please DM.
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Trev Hagger
(@haggi76) reported
@AskNationwide forgot how to use my card reader please help anyone!
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Alison Mannas
(@AlisonMannas) reported
@AskNationwide We've both spent a lot of time on the phone today and apparently someone will come back to us. Its a shame the mortgage advisor didn't pick up on the problem and rectify it. If we don't hear back after the bank holiday we will raise a formal complaint.
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MAK
(@Makka_6) reported
@AskNationwide Can you sign in to two different accounts on the same phone. Different people thank you
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Jane Sutton 💙
(@janiesut) reported
I no longer have an account with you @AskNationwide How can I return my card reader? I've checked the website and cannot find any info. Other providers give a return/recycling address.
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Stephen Armstrong
(@thecomedyhobbit) reported
@AskNationwide I have 2p in my account…Happy Bank Holiday to you, ‘A Working day?’ My local branch is open, you’re chatting, how convenient that the payments are working…Useless
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Stephen Armstrong
(@thecomedyhobbit) reported
@AskNationwide No I Don’t, why should they help@me out due to your Organisation not being able to provide clear, correct info? I accept my responsibility to manage money but this month has been long and difficult for everyone, I’ll DM my postcode, I work in Complaints so…
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YAGWG
(@YAGWG) reported
@AskNationwide Possible reason for that is the entire HIP/EPC/DEA thing was completely ballsed up from day 1 and it's taking a long time to fix it with all the different versions of SEDBUK