Nationwide

Is Nationwide down in Caerphilly, Wales?

Some problems detected

Users are reporting problems related to: mobile app, login and website.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 03/23/2026 03:40

March 23: Problems at Nationwide

Nationwide is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (30%)

    Mobile App (30%)

  2. Login (29%)

    Login (29%)

  3. Website (24%)

    Website (24%)

  4. Transactions (11%)

    Transactions (11%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • belle08101982 Christopher Davidson (@belle08101982) reported

    @AskNationwide The said three working days from Tuesday

  • asslete s (@asslete) reported

    @AskNationwide Deansgate in Bolton. He's now got some kind of telephone appointment to guide him through it so he doesn't want any fuss, but we would've preferred for them to help him in person - pls would it be possible to feed back to the branch that the elderly should receive extra support?

  • thefakehelena Just Helena. 🇬🇧 🇯🇲 (@thefakehelena) reported

    @AskNationwide I have tried that. They wouldn't help him. He is borrowing money all over the place because Nationwide won't give him his card back. As far as I am aware, that is theft.

  • rachel_strange Rachel Strange (@rachel_strange) reported

    @AskNationwide hi Nationwide, logged onto my mobile app and I can’t see my joint account - is there an error? Thanks

  • Toany80704880 Toany (@Toany80704880) reported

    @AskNationwide nationwide does not have any way to send a message to your credit card team. The chat system is not connected and the team cannot help. The link given to send a secure message will come back with an error message after you have sent it.

  • Toany80704880 Toany (@Toany80704880) reported

    @AskNationwide I need to change my bank then. You do not have anyway to contact apart from international phone call. I need my money where I have access to it

  • Toany80704880 Toany (@Toany80704880) reported

    @AskNationwide @YBRPYouMatter Nationwide has disabled its secure messaging system. Links that you are given to use it return an error message. You can no longer contact the credit card team in any other way than a phone call. I do not want to keep making international calls

  • Wiggle_Sport Wiggle (@Wiggle_Sport) reported

    @RunnerVi @AskNationwide @VirginMoney Hi Viz. Sorry if you've had problems with a payment. Please can you drop us a DM here on Twitter so our Customer Services team can look into it?

  • rogharris rogharris (@rogharris) reported

    @AskNationwide I don't have internet banking with you so I can't access the app or live chat. The account is a Flexbasic & doesn't have a 6 digit sort code.

  • tomharding92 Tom Harding (@tomharding92) reported

    @AskNationwide Hi, is there any update on when Garmin pay can be used by a Nationwide customer?