Nationwide

Is Nationwide down in Caerphilly, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 09/07/2024 19:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Transactions (29%)

    Transactions (29%)

  3. Website (18%)

    Website (18%)

  4. Transfer (10%)

    Transfer (10%)

  5. Login (7%)

    Login (7%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

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Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • HappyHourJordan Jordan (@HappyHourJordan) reported

    @AskNationwide you literally have one job ffs… now you’ve got one less customer 🤡

  • Tibot1986 Tibot (@Tibot1986) reported

    @AskNationwide any update on when the payments issue will be sorted rather than 'payments are in a queue' which I've been hearing for the past two days? Any timescale at all would be helpful. I would very much like to get paid this side of Christmas but right now I'm skeptical

  • TwitTwockBTC Mickey Flynn (@TwitTwockBTC) reported

    @AskNationwide any effing chance you can sort yourselves out. Been wait to both send and received payments since yesterday and it’s still down. Absolute joke that this is happening and for so long just before Christmas

  • James95374108 James (@James95374108) reported

    @AskNationwide FIX YOUR ONLINE BANKING FOR GOD SAKE

  • will_hartshorn Will Hartshorn (@will_hartshorn) reported from Hardwicke, England

    @AskNationwide it was supposed to be completing day for my partner to buy her new house, but because your systems aren’t working she is now having to find other accommodation unless this is sorted by 5 pm, is there a line where you can sort this asap.

  • emjanerx emly 🧚🏼 (@emjanerx) reported

    @AskNationwide @ewoodmusic @AskNationwide if you ‘don’t have an exact time’ give us an estimate? I seriously doubt your tech team are too incompetent to know how long issues like this take to resolve? Today? Tomorrow? This week? This month?

  • chrisonut84 Chris Connor (@chrisonut84) reported

    @AskNationwide how long till this payment issue is over, I managed to get an Xbox series x and still yet to receive a notice of purchase due to your account issue, seriously considering switching in new year if I miss out!

  • prettyclapped GG (@prettyclapped) reported

    @AskNationwide I’m sorry but this is an absolute joke now. I have things I need to pay for. How long till the issue is resolved ?

  • tubbsytiger73 suzanne mary tubb (@tubbsytiger73) reported

    @AskNationwide Hi I received a new debit card yesterday but its not working I can't use it in any shops or withdraw money from an atm.Please help

  • GrahamBH20 Graham (@GrahamBH20) reported

    @AskNationwide @DailyMailUK maybe you can find out whats actually happening as we arent been told facts here and it's been going on all day causing a lot of people a lot of problems