Nationwide

Is Nationwide down in Caerphilly, Wales?

Some problems detected

Users are reporting problems related to: mobile app, login and website.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caerphilly, Wales 02/22/2026 11:55

February 22: Problems at Nationwide

Nationwide is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Login (28%)

    Login (28%)

  3. Website (26%)

    Website (26%)

  4. Transactions (9%)

    Transactions (9%)

  5. Transfer (2%)

    Transfer (2%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • HawkerKirst kirsty hewett (@HawkerKirst) reported

    @AskNationwide It’s not an easy process is it just to find out what’s going on with our complaint. I’m the customer and the one having to try different contactable methods just to have an update from you about my complaint. 57 days is appalling!!

  • CarlSmi41683463 louise finch (@CarlSmi41683463) reported

    @AskNationwide @Random2451 nationwide refuse to act and leave 2 vulnerable adults £1600 out of pocket, complaint to ceo ignored, dispute ignored, car mot and service missed due to funds in pending, disabled adult left in distress disgusting bank now this plse share louise finch

  • CarlSmi41683463 hi (@CarlSmi41683463) reported

    @AskNationwide @ciare29 Matthew davies member executive threatens a vunerable adult with account closure after complaint issued as lost £1600 and nationwide ceo does nothing on dispute claim, matthew sends reply with threats in, dont trust or use this bank they do nothing to help me losing 1600

  • CarlSmi41683463 louise finch (@CarlSmi41683463) reported

    @AskNationwide @HawkerKirst nationwide refuse to act and leave 2 vulnerable adults £1600 out of pocket, complaint to ceo ignored, dispute ignored, car mot and service missed due to funds in pending, disabled adult left in distress disgusting bank now this plse share louise finch

  • CarlSmi41683463 louise finch (@CarlSmi41683463) reported

    @AskNationwide @AndrewG37241723 nationwide refuse to act and leave 2 vulnerable adults £1600 out of pocket, complaint to ceo ignored, dispute ignored, car mot and service missed due to funds in pending, disabled adult left in distress disgusting bank now this plse share louise finch

  • Mustapha_Dance Chris Egan (@Mustapha_Dance) reported

    @AskNationwide Hi. I am trying to open a fixed 1 year bond, and keep getting an error message saying my request can’t be carried out. Can you help please?

  • CarlSmi41683463 louise finch (@CarlSmi41683463) reported

    @AskNationwide @PharmaAdam nationwide refuse to act and leave 2 vulnerable adults £1600 out of pocket, complaint to ceo ignored, dispute ignored, car mot and service missed due to funds in pending, disabled adult left in distress disgusting bank now this plse share louise finch

  • CarlSmi41683463 louise finch (@CarlSmi41683463) reported

    @AskNationwide @SportingNest nationwide refuse to act and leave 2 vulnerable adults £1600 out of pocket, complaint to ceo ignored, dispute ignored, car mot and service missed due to funds in pending, disabled adult left in distress disgusting bank now this plse share louise finch

  • AndrewG37241723 Andrew Griffiths (@AndrewG37241723) reported

    @AskNationwide The service I have received from Nationwide is criminal.

  • Frances77320728 Frances (@Frances77320728) reported

    @AskNationwide attempted to complete switch application 6 times over the last week and it keeps freezing or saying problem try again later. At this rate I'll stay with my current provider! Can you advise if there is an issue with Thai service atm pls? Anyone else had this issue?