Nationwide down? Current status and problems in Caerphilly, Wales
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (30%)
- Mobile App (27%)
- Website (25%)
- Transactions (11%)
- Transfer (6%)
- Withdrawals (2%)
Community Discussion
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Nationwide Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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paul stevens (@paultimstevens) reported from Cardiff, Wales@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Shane Andrews MBE (@gingio) reported from Cardiff, Wales@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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Scott Poole (@ScottAPoole) reported from Cardiff, Wales@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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Benjamin Hartrey (@benj8min) reported from Cardiff, WalesI've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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PeeKay (@peekay14) reported@AskNationwide support?! Your support is a joke! The way you treat long term customers is a joke. I tweeted 3 weeks ago about an issue, told to raise online complaint & here we are, 3 weeks later & no reply, nothing. Nationwide doesn't care about it's customers, it cares only for their money
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steve (@stevoincpt) reported@themortgageworks @AskNationwide @NationwidePress I have been trying to get hold of 'the mortgage works' a division of #nationwide for 2 months. Impossible! They don't answer... there is no contact email or number. Poor service! Maybe I should stop my payments?
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Guy T (@tate11520) reported@AskNationwide To unblock the pin which has been blocked. Do not need to reset the pin number, just need to unblock the account ASAP. Your website / portal does not allow us to notify you anymore to advise of travel for possible card use. Your website advises fraud team 24 hours a day
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Moonchild82 (@nixynoo82) reported@AskNationwide No I'm just charging bank account instead as sick of nationwide and it's constant problems
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PeeKay (@peekay14) reported@AskNationwide you do Phil, all companies have a Director of Customer Service/Experience, that the Senior Management team will report to, who feedback what the Managers/Team Leaders are doing. All i'm asking for is a name please? I no longer have confidence in the Complaints team. Name please?
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Lee Gage (@LeeGage2) reported@AskNationwide I can't phone you I'm on the nile. Please help
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Lee Gage (@LeeGage2) reported@AskNationwide Selina I haven't got phone access I'm on the nile with WiFi only how can I web chat I can't see a link to it
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John Firth (@Jockfirth) reported@AskNationwide been a loyal nationwide customer all my adult life. Mortgage payments to increase by 26% in the middle of a cost of living crisis #NoWords #flickdrummond
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Stu 🇪🇺🏴🇺🇦 ✈️ (@wxxec) reported@AskNationwide @outeraquarius I’m suffering the same issues and it’s not as if your developer team haven’t had at least 4 months of betas in their possession for testing, in order to get ready for it … Amex, Barclaycard etc apps are all working fine 🙄
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Stu 🇪🇺🏴🇺🇦 ✈️ (@wxxec) reported@AskNationwide since installing iOS16 on Monday, my Nationwide app is taking around 20 secs to get to FaceID when before it was almost instant. Using 70Mbps broadband so no issues there … you had at least 4 months of betas to prepare so what’s the issue?