Nationwide

Is Nationwide down in Burnley, Lancashire, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Burnley, Lancashire, England 12/10/2025 05:00

December 10: Problems at Nationwide

Nationwide is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • chris2507 Christoph (@chris2507) reported from Bury, England

    @UberUKsupport @AskNationwide can you help me get my money back for this?

  • MichelleBoudin_ Michelle Boudin (@MichelleBoudin_) reported from Bury, England

    @AskNationwide Banking is still down, time to change bank, this happens far too often

  • stevo1965 stephen henry (@stevo1965) reported from Rishton, England

    @AskNationwide I tried to make a bank transfer this morning to my monzo account, still waiting for it to go through now I'm overdrawn thanks to your 'system being down again ' when will my bank transfer go through?? This is happening more and more joke of a building society

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • mike_newsome Mike Newsome (@mike_newsome) reported

    @AskNationwide are there any known issues with your banking app today? I'm having trouble opening the app.

  • Lonewolf2727 Lonewolf (@Lonewolf2727) reported

    @AskNationwide Mobile banking app still not working. Uninstall and reinstall, clear data and cache but no!

  • PapaDeltaXXX ASD-X🇭🇰 (@PapaDeltaXXX) reported

    @AskNationwide I paid a bill at Nationwide Macclesfield this afternoon, but when I looked at my account on the app there is something which doesn't add up, and I am down a few hundred pounds, and shouldn't be. Please advise.

  • mike_newsome Mike Newsome (@mike_newsome) reported

    @AskNationwide Ok, thanks for the quick response. I'll reboot the phone and see if that solves the issue.

  • KELLYBEAR_ Kelly (@KELLYBEAR_) reported

    @AskNationwide Hi nationwide, you have blocked my credit card on an overseas charge, urgently need this unblocked but no one available to support me. Blocked without warning is so dangerous.

  • f1lover75 Evonne O (@f1lover75) reported

    @AskNationwide @joeboy2305 I had problems when I used this at Amazon so had to switch to my @santanderukhelp Mastercard. Not idea but so far so good

  • susanaEstevez4 Susanna (@susanaEstevez4) reported

    @AskNationwide I have a transfer from Madeira/ Portugal that is not being accepted by my bank , how can you help with this ?

  • Susan2706 Susan Cowling (@Susan2706) reported

    @TheFCA We are being penalised by @AskNationwide they increased our home insurance by 24% stating it is because of the new ruling and will not explain the justification we have never claimed and been loyal customer for many years

  • _ilikeyourbow Pickle Chick (@_ilikeyourbow) reported

    @AskNationwide why are you still forcing your staff to #WFH?? Majority of us have gone back to work so why can't you? You capitalised on covid, hastily shut down offices, and walked away laughing with record profits. Disgrace. You don't care about your staff's mental wellbeing!

  • sonofamitch48 Mitch🏴󠁧󠁢󠁥󠁮󠁧󠁿🇨🇾 (@sonofamitch48) reported

    @AndyMSUK @AskNationwide Mostly seems to be okay now. Tbh I didn't get much response even in DM other than "we know there's an issue, we're working on it". Occasionally I still get the issue but if I restart my phone that tends to fix it now. Sorry I couldn't be more help