Nationwide status: access issues and outage reports

Problems in the last 24 hours in Bilton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Bilton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Bilton, England

Latest outage, problems and issue reports in Bilton and nearby locations:

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 15 minutes ago from Coventry, England

  Dear Nationwide Building Society - I am very concerned about your recent text message beginning "As you use the Internet Bank/Banking app." I'm concerned because I don't use the app. It's not even on my phone. Is someone else using the app to access my account? @AskNationwide 1/5

• 
  Virgin Central (@Virgin_central) reported 24 minutes ago from Ryton-on-Dunsmore, England

  @AskNationwide It's an issue your side, this needs sorting. Unacceptable I cannot access my money before Christmas

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 37 minutes ago from Coventry, England

  Why is the Nationwide app not on my phone? Like a non-trivial number of other customers, my app store accounts (Apple and Google) were not opened in the UK. Unlike some other banks, you block download of your app by non-UK app store accounts. That's a pity. 2/5 @AskNationwide

• 
  Virgin Central (@Virgin_central) reported 43 minutes ago from Ryton-on-Dunsmore, England

  @AskNationwide you having issues with the mobile banking app? Cannot seem to be able to log on

• 
  Virgin Central (@Virgin_central) reported 52 minutes ago from Ryton-on-Dunsmore, England

  @AskNationwide you having issues with the mobile banking app? Cannot seem to be able to log on

• 
  Virgin Central (@Virgin_central) reported 57 minutes ago from Ryton-on-Dunsmore, England

  @AskNationwide Nope same issue

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 59 minutes ago from Coventry, England

  May I suggest you: 1. Check the algorithms behind your messages so they don't worry people. 2. Check your texts are correct in what they say. 3. Let customers like me who have app store accounts that originated outside the UK get access to your app. Thanks you. @AskNationwide

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ash Davidson (@AshDavidsonUK) reported 8 minutes ago

  @financefraz @AskNationwide Its a shame @AskNationwide are poor at managing customers though. I was with them 30 years (Nana opened it) and when I went for a mortgage (already had one for 7 years). My DIP was rejected 'due to a technical error' I got a in person appointment for it to be rejected again due to the same error. 2X hard searches on my credit score. Got a better mortgage elsewhere in the end.

• 
  James Eglinton (@RealEggy2023) reported 9 minutes ago

  @MichaelFra89678 @AskNationwide Why would they reward someone who just has an account and pays no money in? You are not a good customer for them. Otherwise the whole country would open one to get the free £100.

• 
  Leej Low (@low8991) reported 10 minutes ago

  @AskNationwide hi I’m trying to register with nationwide to view my mortgage but you don’t recognize my mortgage number? Can u help?

• 
  Eda Gumush (@cicekeda73) reported 15 minutes ago

  @AskNationwide are your online services not working? Your status says normal but I’m having trouble transferring money into accounts from one account into another? Please help

• 
  😈 Angry Goblin ن (@angry_goblin) reported 17 minutes ago

  @AskNationwide Thanks, I phoned Credit Card Services and they were able to help. 👍

• 
  Citizen Swift (@citizen_swift) reported 18 minutes ago

  @AskNationwide I can’t get to internet banking. It’s been blocked. Called again this morning and got someone but their system was down 🙃

• 
  𝐮𝐧𝕩𝐪. (@uniiqverse) reported 19 minutes ago

  @santanderuk Issue is why are you not giving away money like your mate @AskNationwide

• 
  SomeWhiteGirl (@TheSmirkingApe) reported 28 minutes ago

  @Sparky2504 @AskNationwide Good luck, do you have your customer number and your telephone password because you're not speaking to a person if you don't have these. Gone are the days when you just call up and speak to a person

• 
  Orwellwasright Abouttheleft 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@IMissHitchSlaps) reported 29 minutes ago

  @TheSmirkingApe I used to go there regularly. Best avoided now. It's basically bomalia. @AskNationwide have their head office there, they're both importing indians to work in Swindon, and therefore help with Swindon's enshittification AND outsourcing call centre jobs to india.

• 
  Tamara G (@wacgirl) reported 32 minutes ago

  @AskNationwide Thank you I will. I just find it really odd that in the 21st century we still have to go into a branch (which is closed today btw) usually at times we're working so inconvenient, and present the same ID we would present online? Either be fully online or don't say you are.