Nationwide status: access issues and outage reports

Problems in the last 24 hours in Bilton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Bilton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Bilton, England

Latest outage, problems and issue reports in Bilton and nearby locations:

• 
  Virgin Central (@Virgin_central) reported 3 minutes ago from Ryton-on-Dunsmore, England

  @AskNationwide you having issues with the mobile banking app? Cannot seem to be able to log on

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 13 minutes ago from Coventry, England

  May I suggest you: 1. Check the algorithms behind your messages so they don't worry people. 2. Check your texts are correct in what they say. 3. Let customers like me who have app store accounts that originated outside the UK get access to your app. Thanks you. @AskNationwide

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 20 minutes ago from Coventry, England

  Why is the Nationwide app not on my phone? Like a non-trivial number of other customers, my app store accounts (Apple and Google) were not opened in the UK. Unlike some other banks, you block download of your app by non-UK app store accounts. That's a pity. 2/5 @AskNationwide

• 
  Virgin Central (@Virgin_central) reported 32 minutes ago from Ryton-on-Dunsmore, England

  @AskNationwide Nope same issue

• 
  Virgin Central (@Virgin_central) reported 36 minutes ago from Ryton-on-Dunsmore, England

  @AskNationwide you having issues with the mobile banking app? Cannot seem to be able to log on

• 
  Virgin Central (@Virgin_central) reported 43 minutes ago from Ryton-on-Dunsmore, England

  @AskNationwide It's an issue your side, this needs sorting. Unacceptable I cannot access my money before Christmas

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 59 minutes ago from Coventry, England

  Dear Nationwide Building Society - I am very concerned about your recent text message beginning "As you use the Internet Bank/Banking app." I'm concerned because I don't use the app. It's not even on my phone. Is someone else using the app to access my account? @AskNationwide 1/5

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  smiggs741 (@smiggyfox) reported 4 minutes ago

  Have you got issues with why standings orders are not showing in app @AskNationwide

• 
  Chelle (@ChelleChipato) reported 5 minutes ago

  @gondo_nicole @AskNationwide Thanks but that’s not what their website says, also he has been accepted and the uni had provided the relevant codes to open his student account. There was absolutely no reason why it couldn’t be opened so this is incorrect

• 
  Donnachadh McCarthy (@DonnachadhMc) reported 8 minutes ago

  Bugger. Here we go again. Why are even @AskNationwide screwing their existing home insurance customers? Just got told I have a FORTY % increase in my premium for next year!! The @CooperativeBank did the same to me when I was a long time customer.

• 
  Johnboy Scott 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Johnboy014) reported 11 minutes ago

  @AskNationwide Thank you for the £100. A loyal customer 👍 Oops,not a loyal customer. At least the Ceo has a good bunch of 💷💷💷 🤔👏👏😡

• 
  JA (@IAmMrA) reported 12 minutes ago

  @AskNationwide How do I cancel a Payment? I’ve ordered something Online and the website has turned out to be ‘unsafe’.

• 
  Johnboy Scott 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Johnboy014) reported 14 minutes ago

  @AskNationwide Got better things to attend to Nathan. Again,cracking customer service. Keep up the good work 👍

• 
  Richard D G Cox (rcox.bsky.social) (@RDG_C) reported 14 minutes ago

  @deandunham @Chrisitv If that happens, either call someone else first or use a different phone. Key 159: it’s a safe number to reach your bank. When asked, speak the name of your bank to get connected. Most banks handle this well but @AskNationwide does seem to be having issues with it at the moment.

• 
  Thom (@ThomasAllison5) reported 21 minutes ago

  @AskNationwide my banking app is down, is this a wider uk issue?

• 
  Chelle (@ChelleChipato) reported 21 minutes ago

  @sadietrent_92 @AskNationwide Incorrect. He did open his bank accouny through the main branch, he had all the required documentation which was confirmed. Issue is why the first branch were gatekeeping when the other branch confirmed that what they had asked for was completely unnecessary

• 
  Rob Slade (@Rjs4Rob) reported 21 minutes ago

  @AskNationwide My card reader is not working properly it keeps going blank part way through a transaction. How do I get a replacement ?