Nationwide status: access issues and outage reports
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Bilton, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Bilton, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Bilton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Nationwide Issues Reports Near Bilton, England
Latest outage, problems and issue reports in Bilton and nearby locations:
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Virgin Central (@Virgin_central) reported from Ryton-on-Dunsmore, England@AskNationwide you having issues with the mobile banking app? Cannot seem to be able to log on
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Virgin Central (@Virgin_central) reported from Ryton-on-Dunsmore, England@AskNationwide you having issues with the mobile banking app? Cannot seem to be able to log on
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Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported from Coventry, EnglandMay I suggest you: 1. Check the algorithms behind your messages so they don't worry people. 2. Check your texts are correct in what they say. 3. Let customers like me who have app store accounts that originated outside the UK get access to your app. Thanks you. @AskNationwide
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Virgin Central (@Virgin_central) reported from Ryton-on-Dunsmore, England@AskNationwide It's an issue your side, this needs sorting. Unacceptable I cannot access my money before Christmas
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Virgin Central (@Virgin_central) reported from Ryton-on-Dunsmore, England@AskNationwide Nope same issue
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Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported from Coventry, EnglandDear Nationwide Building Society - I am very concerned about your recent text message beginning "As you use the Internet Bank/Banking app." I'm concerned because I don't use the app. It's not even on my phone. Is someone else using the app to access my account? @AskNationwide 1/5
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Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported from Coventry, EnglandWhy is the Nationwide app not on my phone? Like a non-trivial number of other customers, my app store accounts (Apple and Google) were not opened in the UK. Unlike some other banks, you block download of your app by non-UK app store accounts. That's a pity. 2/5 @AskNationwide
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Ash Davidson (@AshDavidsonUK) reported@financefraz @AskNationwide Its a shame @AskNationwide are poor at managing customers though. I was with them 30 years (Nana opened it) and when I went for a mortgage (already had one for 7 years). My DIP was rejected 'due to a technical error' I got a in person appointment for it to be rejected again due to the same error. 2X hard searches on my credit score. Got a better mortgage elsewhere in the end.
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lm210 (@mm219009) reported@AskNationwide hi, any known phone line issues? I’ve phoned twice and got cut off after being on hold for 6 minutes both times. Selected call back option and I’ve been hung up on again when the advisor phoned me back!
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JCB (@Plsdoright) reported@AskNationwide Struggling to contact Nationwide about customer service issues. Prepared lengthy email of appalling customer service from Aviva, insurance partner….but Nationwide don’t accept emails! Tried their chat…a wasted hour!
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James Eglinton (@RealEggy2023) reported@MichaelFra89678 @AskNationwide Why would they reward someone who just has an account and pays no money in? You are not a good customer for them. Otherwise the whole country would open one to get the free £100.
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the pompey pope (@thePompeyPope) reported@AskNationwide What's the point? It won't change anything. It would have been quicker to drive to my local branch where I could speak to someone face to face. Nationwide customer service was good years ago. Do I want to open an account with a bank that is so difficult to contact? You guess.....
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Chris (@Sparky2504) reportedHi @AskNationwide The app isn’t working for me either! It hasn’t been working since last night. Keeps saying “Something went wrong”. I have restarted the app and also uninstalled and reinstalled it. Still doesn’t work.
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Amy Marie 🤍🖤 (@Missamypacey_93) reported@Paulaj1984 @AskNationwide It was my friend bank that was down . I had a panic as i seen it leave mine
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Helairmike (@helairmike) reported@AskNationwide complete disconnect between Nationwide travel insurance and their provider Aviva . It used to be simple but now it’s Aviva it’s impossible. Absolute nightmare trying to get hold of travel insurance documents and having paid £120 + premium
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Christopher Freeman (@cmdfreeman) reported@AskNationwide Now the banking app is down. You need to come clean with people. This is totally unacceptable.
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Francis Wilcox (@Tel_Wilcox) reported@AskNationwide NO MONEY FOR A WEEK NOW You closed my account with ZERO notice>REFUSED to give any reason>WONT tell how to resolve things>BLOCKED the Account Switch Service>sent emails saying NOTHING>MIGHT re-send letter >POSSIBLY send a cheque>WONT confirm what to do next😠😠