Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, website and mobile app.
- Nationwide generated 1 outage signal in the last 24 hours around Bedworth, including 1 direct report.
- The most common problems reported in this area mention Mobile App.
- The most recent signal from this area was received Jun 15, 8:56 AM GMT+1.
- Mobile App (100%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Bedworth, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Bedworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 15: Problems at Nationwide
Nationwide is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bedworth, England
The most recent Nationwide outage reports came from the following cities: Tamworth.
| City | Problem Type | Report Time |
|---|---|---|
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Mobile App | 18 minutes ago |
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Login | 2 months ago |
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Website | 3 months ago |
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Website | 4 months ago |
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Login | 7 months ago |
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Transactions | 1 year ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Bedworth, England
Latest outage, problems and issue reports in Bedworth and nearby locations:
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Ann Chapman (@LeFuzzyOtter) reported from Hinckley, England@AskNationwide I spoke with the credit card company, system error on their end sending out false alerts. Payment went through fine.
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Bickers (@bickers1983) reported from Kingsbury, England@AskNationwide I logged a complaint Friday morning and was told I would receive a phonecall with 72 working hours. This hasn't happened.
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Ann Chapman (@LeFuzzyOtter) reported from Hinckley, England@AskNationwide I can't seem to get the chat function working on their app and the phone line doesn't open until 9am. So, no not at the moment.
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Martin Underwood (@312mju) reported from Kirby Muxloe, England@ban31692 @mrs_eyre @AskNationwide Nothing in that statement is nasty or negative! I was just saying what the issue was.
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Ann Chapman (@LeFuzzyOtter) reported from Hinckley, England@AskNationwide I spoke with the credit card company, system error on their end sending out false alerts. Payment went through fine.
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Virgin Central (@Virgin_central) reported from Ryton-on-Dunsmore, England@AskNationwide you having issues with the mobile banking app? Cannot seem to be able to log on
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Virgin Central (@Virgin_central) reported from Ryton-on-Dunsmore, England@AskNationwide you having issues with the mobile banking app? Cannot seem to be able to log on
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Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported from Coventry, EnglandWhy is the Nationwide app not on my phone? Like a non-trivial number of other customers, my app store accounts (Apple and Google) were not opened in the UK. Unlike some other banks, you block download of your app by non-UK app store accounts. That's a pity. 2/5 @AskNationwide
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Virgin Central (@Virgin_central) reported from Ryton-on-Dunsmore, England@AskNationwide It's an issue your side, this needs sorting. Unacceptable I cannot access my money before Christmas
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Virgin Central (@Virgin_central) reported from Ryton-on-Dunsmore, England@AskNationwide Nope same issue
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Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported from Coventry, EnglandMay I suggest you: 1. Check the algorithms behind your messages so they don't worry people. 2. Check your texts are correct in what they say. 3. Let customers like me who have app store accounts that originated outside the UK get access to your app. Thanks you. @AskNationwide
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Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported from Coventry, EnglandDear Nationwide Building Society - I am very concerned about your recent text message beginning "As you use the Internet Bank/Banking app." I'm concerned because I don't use the app. It's not even on my phone. Is someone else using the app to access my account? @AskNationwide 1/5
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Clitheroe (@NickClitheroe) reportedHey @AskNationwide, your AI bot for customer service phone calls is dreadful. Get rid of it and just let us ring straight through to a human being please!
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kathleen reid (@independencekat) reported@AskNationwide as much as I love daily puzzles, not so much with my banking app. App said I had to re install which I have done twice and again not able to move money or access chat or other services.
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Lisa Schwartz (@lisas0504) reported@AskNationwide please can you help. I have a flex regular saver that finished 4th July. I have deposited up to June. Can I put one more on 1st July or have I reached the end. Thanks
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Dáireo (@Alpha2007D) reportedDefo time to move accounts from @firstdirect to @AskNationwide. Went to my local post office—issue with their machine. Then local HSBC doesn’t accept cash & pointed to a branch in Reading! 🙄 Nationwide actually invested in a branch here. Tell me why I should stay, FD? 🛑👇
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Hols 🍒 (@Hmadtmts) reported@AskNationwide I’ve just tried to call the call centre with an issue I have & I was verified & then the bot said “Due to unforeseen circumstances your call cannot be taken right now” - Please can you help? I need to speak to someone ASAP, thanks
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Mark (@MARKAFN) reported@AskNationwide when a Fix rate bond has matured and if it is left to turn into an instant access maturity bond account can I then just add money to it and treat it like a normal savings account?
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Alan Raimes🏴🇬🇧🇮🇱 (@GrimUpNorth01) reported@AskNationwide very disappointed to find out this year I will not be receiving the fare share payment even though I have numerous accounts with you and been a loyal customer for many years. I now feel loyalty means nothing and will have to revaluate my position with you.
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𝐮𝐧𝕩𝐪. (@uniiqverse) reported@santanderuk Issue is why are you not giving away money like your mate @AskNationwide
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Eze Hive (@EzeHive) reported@AskNationwide closing an account for no reason, not responding to messages and now refusing to tell me where my money is is a big problem and fraud. Just because I ordered a new card. Urgently get back to me, I shouldn’t have to wait hours on a phone when you’ve taken my money
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Chris Hicks (@hicks_chris) reported@AskNationwide how do you access your exclusive online bond after it’s been opened if you bank with Virgin and not nationwide?